Thank you for contacting us. Most inquiries are responded to within two business days. In the meantime, review SECOEnergy.com for answers to common questions. For billing information, past bills, eBill enrollment, and payments, log in through SmartHub or establish an online account.
OUTAGE INFORMATION & REPORTING: SECO Energy’s StormCenter, is available 24 hours a day, seven days a week for user-friendly outage reporting. Members can check the status of an existing outage, view the interactive outage map, and manage notifications online. Visit St
AREA LIGHTS: Report an area light that is completely out, a day burner, or flickering light using our LightFinder tool. Receive email confirmations for reported issues and repairs.
SYSTEM IMPROVEMENT PROJECTS: If you want to know when crews or contractors will be working in your area, use our System Improvement Map to see the latest Reliability and Expansion projects.
We are committed to ensuring you are satisfied with the service you receive and look forward to resolving your concerns.
*SECO Energy earns this award based on data modeled by the ACSI® in 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with SECO Energy in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit http://www.theacsi.org/