SECO Energy completed its quarterly member-wide customer satisfaction survey, where over 600 members were asked to participate. The member responses were sent to the American Customer Satisfaction Index (ACSI®), a company that measures customer satisfaction across multiple industries throughout the entire United States. For the fourth quarter of 2024, SECO Energy received an ACSI score of […]
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SECO Energy’s restoration efforts following Hurricane Milton are essentially complete, with power restored to all members who can safely receive it. The storm caused widespread damage across SECO Energy’s 2,100-square-mile service area, leaving over 100,000 members without power. SECO crews, alongside hundreds of mutual aid line and tree crews, have endured working tirelessly around […]
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Restoration continues across SECO Energy’s 2,100-square-mile territory after Hurricane Milton passed through Central Florida. At the peak, over 100,000 SECO members’ electric service was interrupted due to damaging wind speeds and heavy rains. Progress is steady; just over 10,500 services are waiting for restoration as of early this morning; restoration is ongoing through the weekend […]
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SECO Energy continues its restoration effort after Hurricane Milton damaged its service area and left over 100,000 members without electric service. Though the cooperative has made strides in restoring service to almost 80,000 members, restoration is expected to last through the weekend and possibly early next week. Crews have been continuing post-restoration efforts around […]
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SECO Energy made significant progress in restoring electric service to accounts affected by Hurricane Milton that crossed through Central Florida. Hurricane Milton was a powerful Category 3 storm that caused power outages for over 3.3 million Florida consumers. At the peak, over 100,000 members’ service was interrupted. SECO Energy’s massive restoration effort launched in […]
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Hurricane Milton made landfall near Siesta Key on Wednesday night as a Category 3 hurricane, leaving thousands of homes and businesses without power. In response, SECO Energy began a massive restoration effort to rebuild electric infrastructure, which sustained significant damage from Hurricane Milton, widespread across SECO’s service area. Hundreds of workers from multiple states are […]
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A list of locations for sandbags and shelters by county, as of Tuesday, October 8, 10:00 a.m. SUMTER COUNTY SANDBAGS Available Tuesday for Sumter County residents October 8 from 8:00 a.m. to 5:00 p.m. Lake Panasoffkee Regional Recreation Park, 1589 CR 459, Lake Panasoffkee, FL, on Tuesday, October 8, from 8:00 […]
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SECO Energy is closely monitoring the path of Hurricane Milton and preparing to respond swiftly and safely to any potential power outages that may arise from the hurricane’s impact. Hurricane Milton is strengthening in the Gulf of Mexico and traveling toward the Florida Peninsula. Afternoon reports indicate that Milton has strengthened into a Category […]
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In the early morning hours on Saturday, September 28, SECO Energy completed electric service restoration for all accounts affected by Hurricane Helene’s impact. After a short rest for SECO Energy’s crews, a group of employees volunteered to join the restoration effort at other cooperatives. The wind damage in SECO Energy’s service area was moderate, […]
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Hurricane Helene made landfall in the Panhandle Thursday evening as a Category 4 storm, causing damage to SECO Energy’s electric system and leaving many members without power. SECO crews and mutual aid line and tree crews worked throughout the night to restore electric service to members’ homes. As of 10 a.m. Friday morning, […]
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