Over the last two years, SECO Energy has dropped the cost of electricity six times – which means lower bills for our members. The decrease appears in your Power Cost Adjustment or PCA – one of the line item components on your bill representing positive reductions in our cost of power.
Reducing the PCA allows for a higher credit on your bill. The latest reduction equates to a 9.5% decrease over the past 24 months. As of Dec. 1, 2015, our residential cost per kilowatt hour dropped to $115.60 based on 1,000 kWh used. This decrease shows that SECO Energy members pay one of the lowest residential rates in Central Florida.
This electric bill reduction reinforces the fact that our members gave SECO Energy high marks in the category of “price” during the most recent J.D. Power residential customer satisfaction study. Price is just one measure of satisfaction – reliability, communication, customer service, corporate citizenship and billing/payment are also key factors ranked by J.D. Power.
In fact, the company is ranked by J.D. Power as highest in customer satisfaction among midsize utilities in the south.
Keeping rates affordable is a high priority for SECO Energy and for our power-producing partner, Seminole Electric Cooperative. Together, we work hard to control our expenses and to pass along savings to our member-owners. SECO Energy, your not-for-profit electric cooperative, operates solely for the benefit of our members – and that means you!