About SECO Energy

Mission

As a not-for-profit cooperative, SECO Energy provides reliable and innovative energy services to our members and communities at a competitive rate.

Vision

SECO Energy will lead the industry in member satisfaction and engagement and be the preferred employer in our region.

Values

  • Safety
  • Member Commitment
  • Honesty & Integrity
  • Strong Work Ethic
  • Inclusive Culture
  • Accountability
  • Teamwork

Service Territory

ACSI

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ACSI 2025 Award

SECO Energy is honored to have earned a 2025 Customer Satisfaction Award* from the American Customer Satisfaction Index (ACSI®) based on our member survey results. Members were asked to rate their overall satisfaction with us, how well we lived up to their expectations, and how well we measured up to their ideal co-op experience. While these were not the only questions in the survey, we included these specifically because they are the core components of the proprietary ACSI methodology.

SECO Energy’s ACSI score substantially outperforms the industry average score earned by publicly measured utilities reported in the 2025 ACSI Energy Utility Study. This Award is a testament to SECO Energy’s ongoing efforts to provide the best possible member experience.

The 2025 Customer Satisfaction Award affirms that SECO Energy’s hard work has been noticed by its members. SECO Energy is grateful for its members and will continue to strive for excellence through constant dedication to improvement.

*Award criteria are determined by the ACSI® and are based on customers rating their satisfaction in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

Cooperative Difference

We do things a little differently here at SECO Energy. Because we’re a cooperative, our heart belongs to our local community, not distant shareholders. Every decision we make is driven by what’s best for you—our members—ensuring you receive safe, reliable electricity at a fair price. We’re neighbors serving neighbors, and we’re proud to invest back into the communities we share.

The 7 Cooperative Principles

Electric cooperatives like SECO Energy are built on a set of core principles that guide everything we do. These principles ensure we always put our members and communities first.

1. Voluntary & Open Membership


We're open to all who can use our services, without discrimination.

2. Democratic Member Control


You have a say! Members elect the Board and help make decisions.

3. Members' Economic Participation


Members contribute to the co-op's capital and receive a fair return.

4. Autonomy & Independence


We are independent, self-governing organizations controlled by our members.

5. Education, Training & Information


We educate members, elected representatives, and employees about the cooperative model.

6. Cooperation Among Cooperatives


We work with other co-ops to strengthen the cooperative movement and better serve you.

7. Concern for Community


We're committed to the sustainable development of our communities.