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Thank you for contacting us. Most inquiries are responded to within two business days. In the meantime, review our website for answers to common questions. For billing information, past bills, eBill enrollment, and payments, log in through SmartHub or establish an online account. 

OUTAGE INFORMATION & REPORTING: SECO Energy’s StormCenter, is available 24 hours a day, seven days a week for user-friendly outage reporting. Members can check the status of an existing outage, view the interactive outage map, and manage notifications. Visit StormCenter today, to set your outage notification preferences and bookmark the page to your mobile device for future outage reporting. Most outages are restored in under an hour. 

AREA LIGHTS: Report an area light that is completely out, a day burner, or flickering light using our LightFinder tool. Receive email confirmations for reported issues and repairs. 

SYSTEM IMPROVEMENT PROJECTS: If you want to know when crews or contractors will be working in your area, use our System Improvement Map to see the latest Reliability and Expansion projects.  

We are committed to ensuring you are satisfied with the service you receive and look forward to resolving your concerns.