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SECO News June 2024

Hurricane Season runs from June 1 to November 30 each year, presenting a heightened risk of severe weather and extended power outages. As the 2024 hurricane season begins, I want to address you directly regarding the forecasted weather patterns for our region and what we are doing to ensure your safety and well-being.

 

Wynn's Wire

 

The Colorado State University (CSU) Weather and Climate Research team is predicting an above-average season, with forecasts indicating the possibility of 23 named storms across the Atlantic basin. Eleven are expected to become hurricanes, with five potentially reaching major hurricane status. This projection surpasses the 30-year historical average and reinforces the need for heightened preparedness.

 

SECO Energy is StormReady and prepared to respond to outages caused by summer thunderstorms, tropical storms, and hurricanes. We closely monitor the weather and make necessary pre-storm preparations behind the scenes. Our crews are trained and ready to respond swiftly to any outages that may occur, but it is equally imperative that all of us take proactive steps to stay prepared.

 

I strongly urge members to be cautious and prepare for potential disruptions. Essential supplies disappear quickly when tropical storms and hurricanes approach. To ensure you are adequately prepared, stay informed and updated on weather forecasts and advisories issued by state and local authorities. Make time to prepare an emergency kit stocked with essential supplies such as water, non-perishable food, flashlights, batteries, and medications. It’s also important to establish a communication plan with your family and loved ones in case of separation during an emergency. Take precautions to secure outdoor furniture, trim trees, and secure loose objects around your property to minimize potential hazards.

 

During restoration mode, SECO Energy operates around the clock. Crews on the frontline face elements head-on as they work to clear roads to reach affected areas, repairing broken poles, fallen lines, and damaged equipment. We utilize all available resources to restore power to your homes and businesses as safely and quickly as possible and provide regular updates on our progress to keep you informed every step of the way.

 

As we embark on this hurricane season, let’s stay vigilant, prepared, and supportive of one another. Your safety and well-being are paramount. Together, we can weather any storm.

 

Sincerely,

 

Curtis Wynn

Chief Executive Officer

 

 

SECO News June 2024 Portable Generator Dos and Don'ts

 

When major storms strike, portable generators can be beneficial but pose significant risks if mishandled. If you plan to use a generator this storm season, here are a few of the dos and don’ts of generator safety you’ll need to know:

 

✓  DO:

  • Use generators OUTSIDE ONLY, directing the generator’s exhaust away from your home and any nearby air intakes to other buildings. Deadly levels of carbon monoxide can build up fast from a portable generator’s exhaust.

  • Operate generators on dry surfaces, under open structures, and away from rain and other water sources to minimize electrical hazards. Remember, WATER AND ELECTRICITY DO NOT MIX.

 

✗  DON’T:

  • DON’T connect your generator directly to your home’s wiring unless it has been wired for generator use by a licensed electrician.

  • DON’T refuel your generator while it is running. Allow it to cool down before refueling.

 

Before using a portable generator, always read its operations manual and adhere to its guidelines for safe operation. By following these precautions, you can make the most of your portable generator while keeping you and your loved ones safe.

 

 

SECO News June 2024 Safety Before, During, and After a Storm

BEFORE: Prepare a storm kit with flashlights, batteries, medicine, first aid supplies, necessary baby items, and supplies for your pets. Stock two weeks’ worth of water, non-perishable food, and essentials. Refill prescriptions and gather important documents such as your social security card, driver’s license, birth certificate, and insurance information for your home, car, and life. Plan an evacuation route in case of an extended power outage and monitor weather forecasts.

 

DURING: Seek shelter and stay away from windows. Avoid leaving candles unattended and limit opening freezers and refrigerators more than necessary. Turn off your heating and air conditioning systems, and unplug sensitive electronic appliances such as TVs, game consoles, microwaves, and computers – this will protect your appliances against power fluctuations that can occur when power is restored. After power is restored, wait five to ten minutes before turning on appliances and heating systems. Stay updated on local alerts and off roads where trees and power lines are down.

 

AFTER: Exercise caution if power lines and poles are down; power lines can still be energized even on the ground, so avoid contact. Debris from a storm can hide downed lines and poles. Fallen trees touching energized power lines can electrify nearby objects such as metal fences, ponds, and even the ground. Check your breakers or fuses if power has been restored to your neighborhood but your home remains out. When using a portable generator during an outage, follow the safety tips in the operations manual.

 

Review our Hurricane Handbook at SECOEnergy.com > Safety > Hurricane Handbook.

 

 

SECO News June 2024 A Message from Secretary/Treasurer Morgan Hatfield StormCenter and Area Light Reporting

StormCenter is SECO Energy’s outage and communications platform to report outages, check the status of an existing outage, and enroll in outage communications and alerts via email, text, voice, or all three.

 

Visit SECOEnergy.com > StormCenter and bookmark StormCenter to your smartphone or tablet. With StormCenter bookmarked, you can easily access the outage map, report outages, track restoration progress, and quickly manage notifications related to outage detection and restoration.

 

You can also report an area light outage or malfunction 24 hours a day, seven days a week, using LightFinder. Simply go to StormCenter’s bookmarked page, choose the LightFinder tile, and enter the pole number or turn on location services to report. Reporting members will receive a follow–up email when the light is repaired – usually within 24 hours.

 

SECO Energy provides transparent communication and regular restoration updates during storms. Subscribe to receive email, text, and voice notifications on StormCenter. If you have already subscribed, make sure your contact information is up to date to receive timely notifications and updates regarding future outages and restoration efforts.

 

 

SECO News June 2024 Medically Necessary Service

SECO Energy strives to provide top-tier reliability to 240,000+ homes and businesses in our service territory. Unexpected outages due to weather, vehicle accidents, equipment issues, trees, or animal contact means that SECO cannot guarantee 100 percent uninterrupted power.

 

During emergency restoration efforts following widespread damage, SECO Energy’s foremost priority is to restore power to essential facilities such as shelters, hospitals, schools, and government agencies, including emergency operations centers, fire stations, and law enforcement facilities. It’s important to note that residential accounts marked as medically necessary services are not given top priority during emergencies caused by named storms.

 

For individuals with special needs, resources are available through the Florida Department of Health. Those requiring medical attention or having a specific health need should register with their local emergency management agency to receive assistance during disasters. You can visit FloridaDisaster.org to add your name or a loved one’s to the statewide registry.

 

Registering provides first responders with valuable information to prepare for disasters or other emergencies to meet citizens’ unique needs. Providing as much information as possible will allow emergency management officials to plan accordingly for future disasters. You will be emailed periodically to verify the information provided is correct and to make any necessary changes.

 

Unless you plan to seek shelter at an approved facility, backup generation is critical if you are a member who relies on lifesaving medical equipment powered by electricity.

 

Store your county’s Emergency Operations Center (EOC) contact in your phone for quick access. You can also visit your county’s EOC online and enroll in county-specific emergency assistance services and updates.

 

CITRUS COUNTY: (352) 249-2775

HERNANDO COUNTY: (352) 754-4083

LAKE COUNTY: (352) 343-9420

LEVY COUNTY: (352) 486-5213

MARION COUNTY: (352) 369-8100

PASCO COUNTY: (727) 847-8137

SUMTER COUNTY: (352) 689-4400

 

To enroll to receive emergency alerts for your county, visit FloridaDisaster.org.

 

Read the full June 2024 SECO News.

 

 

SECO Energy Celebrates 2024 Scholarship Awardees

SECO Energy has announced its 2024 SECO Energy Scholarship Awardees. Each of the twelve scholarship awardees will receive $3,000 to advance their education. SECO Energy’s scholarship program targets local students who will attend a Florida college, university, or trade school. 

 

The applicants were judged on their scholastic record (weighted GPS), school/community activities, and financial need. Consideration was given to applicants whose stated major was a degree in technology, business, engineering, or mathematics, especially as they relate to the energy sector. Relevant majors include, but are not limited to, computer science, mechanical engineering, electrical engineering, chemical, nuclear, environmental, civil, agricultural/biological, industrial, materials science, and various branches of mathematics. 

 

SECO Energy Scholarships are awarded to high school seniors graduating in May or June of the current year who live in a home served by SECO Energy. The awardee must enroll as a full-time student in an accredited Florida college, university, or trade school before the end of 2024.

 

 

2024 SECO Energy Scholarship Winners

Name High School Resides In
Garrett Harrison The Villages Charter High School Fruitland Park
Presley S. Stanton Florida Virtual School Clermont
Armand Grable Wildwood Middle-High School Wildwood
Charles Anthony Tavares High School Astatula
Fabian DeJesus-Colon West Port High School Ocala
Delbie Zayas Rosado Wildwood Middle-High School Groveland
Ramiya Blackwell Wildwood Middle-High School Ocala
Jubilette Huff Wildwood Middle-High School Wildwood
Eden Thomas West Port High School Ocala
Faith Long South Sumter High School Webster
Michael A. Viel, Jr. Eustis High School Eustis
Jacob R. Davis Leesburg High School Lady Lake

 

2024 SECO Energy Scholarship Awardees Congratulated

SECO Energy CEO Curtis Wynn

SECO Energy CEO Curtis Wynn congratulated the 2024 SECO Energy Scholarship recipients. Wynn stated, “I want to congratulate our 2024 Scholarship awardees, it is uplifting to see students investing in themselves by pursuing an advanced education. Their efforts in the next few years could launch a fruitful career that opens the door to personal achievements that impact entire communities and beyond. The energy industry is growing, and the technology we rely on is advancing quickly. We will need an ongoing supply of ambitious talent in many capacities to carry SECO Energy forward. By awarding these scholarships, SECO is investing in students who have demonstrated their readiness to work hard and build a bright future for themselves.” 

 

Wynn continued, “We hope these twelve awardees continue to set high goals and work to achieve them. When they look to begin their professional career, we hope they will consider joining SECO Energy. We are growing rapidly and will be a leading employer in our region for years to come. Our compensation and benefits package, which includes comprehensive medical and dental insurance, generous paid time off, 401k with company matching contributions, a retirement pension plan, an employee-referral program, and student loan reimbursement are competitive in any market. So, when it’s time to get to work, make SECO Energy your first call.” 

 

SECO Energy is hiring! To view open positions, set up job alerts, and apply online, visit: SECOEnergy.com > Your Co-op > Careers. 

 

“Like” SECO Energy on Facebook and follow @SECOEnergy on X/Twitter for prize drawings, news releases, and severe weather alerts affecting SECO Energy’s service territory. Manage your outage notification preferences at StormCenter. To see when SECO Energy crews/contractors are working in your area, visit our new System Improvement Map. To learn more about SECO Energy as a not-for-profit cooperative, visit About SECO Energy.

SECO News May 2024

During our 2024 Annual Meeting, I gave update on SECO Energy’s system reliability, reviewing three key metrics that affirm our commitment to providing reliable electric service to almost half a million consumers:

 

Wynn's Wire

  • The System Average Interruption Duration Index (SAIDI)
  • The System Average Interruption Frequency Index (SAIFI)
  • The Customer Average Interruption Duration Index (CAIDI)

 

In 2023, SECO’s SAIDI measurement, or average time a consumer was without power, averaged only 64 minutes or just over an hour. To compare, the national average based on 2022 data for utilities, was five and a half hours.

 

SAIFI indicates the frequency of power interruptions per year. SECO’s average frequency dipped below one for the first time in our 85-year history. In practical terms, on average, SECO members experienced only one power outage. Nationally, compared to 2022 figures, consumers experienced an average of 1.43 interruptions annually.

 

CAIDI evaluates the duration it takes our talented and dedicated SECO crews to restore power following an outage notification. In 2023, SECO’s restoration time was 69 minutes, slightly over an hour. This is quite remarkable, considering the national average from 2022 was nearly four hours.

 

These metrics place SECO in the “Best in Class” category for reliability, a position we’ve upheld for years.

 

The foundation of these statistics lies in continuous maintenance and ongoing investments in our electric infrastructure. Our engineering and operations team adheres to a meticulous maintenance and inspection regimen covering substations, poles, and overhead and underground equipment.

 

Our proactive approach to vegetation management, which involves trimming trees along hundreds of miles of power lines and removing potential hazards, further safeguards our system against outages.

 

While these reliability measurements are impressive, our focus remains on improving our performance. Last year, we were spared from severe damage during hurricane season. As we continue into 2024, we will plan and act decisively in response to severe weather events to ensure our reliability remains intact and you, our members, are satisfied.

 

Atlantic hurricane season is just around the corner, beginning on June 1. SECO Energy is StormReady and prepared for hurricanes, tropical storms, lightning, or the occasional outages experienced during our rainy summer. We ask you, too, to prepare for hurricane season, have a plan in place for your family, stock up early on hurricane supplies, and for those with a medical need for electricity, plan to have a backup power source or to seek shelter during a storm.

 

Best regards,

 

Curtis Wynn

Chief Executive Officer

 

 

SECO News May 2024 SECO Energy Energizes Education at Lake-Sumter State College

 

SECO Energy believes in demonstrating our commitment to education and empowering the next wave of professionals in the energy sector. In fact, Education, Training, and Information is one of the Seven Cooperative Principles that SECO Energy holds dear as a not-for-profit cooperative.

 

Lake-Sumter State College, located just around the corner from our Sumterville headquarters, is one of Florida’s leading colleges that trains students who are interested in a future energy career. The College desperately needed new wooden utility poles for firsthand student training exercises.

 

SECO Energy stepped up in a big way by donating utility poles to the College. This is a game-changer for students who will be our future lineworkers of tomorrow. Through SECO’s pole donation, students participate in hands-on learning setting up, climbing, and replacing utility poles —skills crucial for success in the energy field. This opportunity bridges classroom learning and real-world application, preparing students for the future in a tangible way.

 

Read on to learn how you can have a hand in educating future Florida lineworkers by purchasing a “Thank a Lineman” license plate today. Enjoy the photos of students in action, getting a head start on their future careers, thanks to the donation of utility poles from SECO Energy to Lake- Sumter State College.

 

 

SECO News May 2024 Vice President & District 1 Trustee Scott Boyatt Thank A Lineman License Plate

Over the years, many members have asked how to show appreciation to SECO Energy lineworkers and utility personnel who tirelessly restore power after natural disasters. One impactful way is ordering a “Thank a Lineman” license plate. This initiative, which gained approval from the Florida Legislature in 2020 after Governor Ron DeSantis signed HB 1135 into law, allows members to express their gratitude and support to all the thousands of Florida lineworkers and utility personnel.

 

Ordering this license plate is more than a gesture of thanks; it directly contributes to a significant cause. The proceeds assist a key recruitment partner for SECO Energy, supporting the next generation of utility workforce. Specifically, $25 from each sale funds scholarships for students enrolling in Electric Utility programs at Lake-Sumter State College (LSSC). According to LSSC’s website (www.lssc.edu), the college is ranked nationally among the top 150 Community Colleges. This opportunity uniquely honors lineworkers while investing in the education and future of those entering the utility workforce in Central Florida.

 

To reserve your plate today, visit www.ThankALineWorker.com or contact your local county tax collector’s office. Purchase avenues vary from county to county.

 

The actual “Thank a Lineman” license plates will be available once the pre-sale threshold is met.

 

 

SECO News May 2024 Rate Tariff Update

EFFECTIVE MAY 1, 2024, SECO Energy will implement several miscellaneous and lighting schedule fee adjustments detailed in the Cooperative’s Rate Tariff.

 

SECO Energy operates as a not-for-profit cooperative, structuring rates to cover operational costs rather than generate profits. Many of our posted miscellaneous fees have remained unchanged for over a decade. While we understand that any fee adjustment could affect our members, the miscellaneous fees added or changed will impact a small population and are designed to cover increased labor and material costs for specific services only.

 

TO REVIEW THE RATE TARIFF, visit SECOEnergy.com >Your Co-op > Rate Tariff. These adjustments are necessary to maintain the reliability and sustainability of service.

 

 

SECO News May 2024 Bill Payment Mailing Address Change

SECO Energy’s payment address for check payment processing is changing as of June 1, 2024.

The new payment address is:

 

SECO Energy

P.O. Box 70997

Charlotte, NC 28272-0997

 

Instead of writing a monthly check, consider enrolling in bank draft. With bank draft, your payment will draft on the due date. Bank draft will alleviate the worry of a missed payment, or late fee. Bank draft is the least expensive payment option. The Cooperative currently absorbs the convenience fees charged to SECO when a member pays using a credit or debit card. To enroll in bank draft, contact Member Services at CustomerService@SECOEnergy.com or enroll through SmartHub.

 

Read the full May 2024 SECO News.

 

 

SECO Energy Named “Tree Line USA” Utility by Arbor Day Foundation

SECO Energy has been named a 2024 Tree Line USA Utility by the Arbor Day Foundation. Tree Line USA recognizes public and private utilities that help to preserve and enhance America’s urban forests. SECO Energy has maintained the Tree Line USA Utility designation for 17 consecutive years. 

  

Tree Line USA is a national program that is sustained through a partnership between the Arbor Day Foundation and the National Association of State Foresters. Tree Line USA promotes the coexistence of reliable and safely delivered electricity in communities that maintain vigorous tree populations.

 

Five Tree Line USA Standards

Arbor Day Foundation logo

To be recognized as a Tree Line USA Utility, SECO Energy must maintain exceptional standards in meeting five program tenets. These require utilities to respect industry standards for outstanding tree care; deliver yearly worker training in best tree care practices; promote a tree planting and education program; sustain a tree-based energy conservation program; and participate in an Arbor Day celebration. 

  

This year is the 152nd Anniversary of Arbor Day, which is celebrated on Friday, April 26. The Arbor Day Foundation is celebrating its 52nd Anniversary this year. Since its inception, it has facilitated the planting and distribution of nearly 500 million trees in more than 50 countries worldwide. Learn more about Arbor Day and its mission.

 

CEO Curtis Wynn acknowledged SECO Energy’s Vegetation Management team for their unceasing efforts that have once again earned SECO Energy the Tree Line USA Utility designation. Wynn said, “We are very proud of SECO Energy’s Vegetation Management team and our full-scale vegetation program. To be named as an Arbor Day Foundation Tree Line USA Utility for seventeen consecutive years is quite an accomplishment. SECO Energy’s consistent investment in its vegetation management program not only reduces power outages through the safe management of our existing rights-of-way, but through recognition like this, it establishes a high standard that our team members aspire to achieve, year after year.” 

  

Wynn continued, “I believe most of our members recognize SECO Energy’s commitment to quality tree care that promotes healthy, well-maintained trees planted in the right place can help reduce their annual energy costs.” 

 

Visit Right Tree Right Place for tips on planting trees away from power lines and how trees can help reduce annual energy bills. SECO Energy has also launched online energy efficiency tools to help members reduce energy consumption and costs. The Home Energy Assessment is an online energy audit tailored to each member’s home and lifestyle. A member may enter details about their home that impact energy use and efficiency. This information enables SECO Energy to send free energy-saving advice. The Energy Estimator calculates the cost of electrical devices typically found in most homes.

 

“Like” SECO Energy on Facebook and follow @SECOEnergy on X/Twitter for prize drawings, news releases, and severe weather alerts affecting SECO Energy’s service territory. Manage your outage notification preferences at StormCenter. To see when SECO Energy crews/contractors are working in your area, visit our new System Improvement Map. To learn more about SECO Energy as a not-for-profit cooperative, visit About SECO Energy.

 

 

SECO News April 2024

Thank you to all who tuned in to our 2024 Annual Meeting and participated in your cooperative’s governance process! If you were unable to tune in live, watch the Annual Meeting video on SECOEnergy.com to see the list of 101 prize winners. The video is also available on YouTube and Facebook.

 

Wynn's Wire

 

17,209 members voted on Annual Meeting business. Both the revisions to SECO Energy’s Bylaws pertaining to District Meetings and Trustee qualifications and the 2023 Annual Meeting Minutes were approved by the membership.

 

During the meeting, Board of Trustees President Gerald Anderson and I provided an update on SECO Energy’s successful 2023, specifically celebrating our 85th anniversary as an electric cooperative. This significant milestone represents decades of service, innovation, and community involvement that originated from a collective effort of rural households in 1938. Our journey has brought electricity to over 240,000 members and employment opportunities to Central Florida making 2023 a truly remarkable achievement.

 

In response to growth and the evolving energy landscape, SECO Energy introduced a new Strategy Map at the start of 2023. Our Mission steadfastly remains committed to providing reliable and innovative energy services and our Vision is to lead the industry in member satisfaction and engagement while becoming the preferred employer in our region. This strategic approach enables the Cooperative to focus on our core business, navigate industry changes and rising costs, operate more efficiently, enhance member engagement, and overcome labor and supply chain shortages.

 

In 2022, the SECO Energy Board of Trustees approved a multi-million-dollar investment in advanced metering infrastructure (AMI) with plans to implement the technology across our service area. AMI is one of the most innovative services investments we can provide that will reach practically every member.

 

Reducing labor and contractor costs, identifying service anomalies, and almost instantaneous power outage detection make AMI a win for members and the Cooperative.

 

AMI allows us to connect and engage directly with you through the system’s ability to provide real insight into your home’s energy use. This technology is the first step for SECO to open the door to new ideas and innovations. Distributed Energy Resource Management Systems, or DERMS, will pave the way for a more resilient and sustainable energy infrastructure. Soon, you will be able to enroll your smart devices, such as your thermostat, water heater, Wi-Fi-connected whole home generator, batteries, and electric vehicle, to connect with our DERMS provider.

 

We plan to incentivize members who take advantage of this newer technology that will help us consume less energy when demand is high. Watch for an announcement of the program launch in an upcoming edition of SECO News.

 

Best regards,

 

Curtis Wynn

Chief Executive Officer

 

 

SECO News April 2024 Annual Meeting Trivia

 

If you missed this year’s Annual Meeting or didn’t win a prize, don’t worry – there’s a second chance to win. Simply head over to www.Facebook.com/SECOEnergy and play 2024 Annual Meeting trivia.

 

HERE ARE THE TEN PRIZES UP FOR GRABS:

• Two (2) $250 SECO Energy bill credits

• Three (3) $100 Amazon gift cards

• Five (5) $50 SECO Energy bill credits

 

HOW DO YOU PLAY? On SECO Energy’s 2024 Annual Meeting trivia Facebook post, answer these five questions in the comments section:

1. What anniversary milestone did SECO Energy commemorate in 2023?

2. What was SECO Energy’s 2023 ACSI score?

3. How many Trustee Districts make up the SECO Energy Board?

4. What was the total number of members served by SECO Energy by the end of 2023?

5. What does AMI stand for?

 

NEED SOME HELP FINDING THE ANSWERS? No problem! Visit SECOEnergy.com > Your Co-op > Annual Member Meeting and watch the recorded virtual meeting. You can submit your answers by mail to SECO Energy, P.O. Box 301, Sumterville, FL 33585, or play online. Make sure to submit your answers before June 14th. Winners will be notified by June 21st. GOOD LUCK!

 

 

2024 Annual Meeting Prize Winners

All members who voted on 2024 Annual Meeting business were eligible to win 1 of 101 prizes. To check and see if you’re one of the lucky winners, head over to SECOEnergy.com > Your Co-Op > Annual Member Meeting.

 

In case you missed out on the live feed of the Annual Meeting, you can watch the video posted on our website and YouTube channel. Don’t miss the chance to catch up on the latest updates and to find out if you’re among the fortunate prize recipients!

 

 

SECO News April 2024 Tree Line USA

 

SECO Energy has been named a 2024 Tree Line USA Utility by the Arbor Day Foundation for 17 years in a row. Tree Line USA recognizes public and private utilities that help to preserve and enhance America’s urban forests. Nationally, Tree Line USA fosters the coexistence of reliable and safely delivered electricity with communities that maintain healthy trees.

 

To earn the Tree Line USA designation, SECO Energy meets five program standards: quality tree care, providing yearly worker training in best tree care practices, sponsoring a tree planting and education program, maintaining a tree-based energy conservation program, and participating in an Arbor Day celebration. Celebrate Arbor Day on Friday, April 26, by planting a tree. Be sure to call 811 before you dig and plant the tree away from overhead power lines.

 

 

SECO News April 2024 Invest In Surge Mitigator™ For A Chance To Win A Generator

 

SECO’s Surge MitiGator™ protection program takes the bite out of damaging spikes and surges, and you can too! Enroll in the Surge MitiGator™ program by June 30, 2024, for a chance to win one of three portable generators. Members in a current lease or have a previously purchased Surge MitiGator™ are automatically entered to win.

 

Scan the QR code or go to SECOEnergy.com > Energy Solutions > Surge MitiGator™ and complete the web form to get started. We’ll pick a winner in April, May, and June.

 

The Surge MitiGator™ program provides a meter-based arrestor that acts as the first line of defense to block electrical disturbances from entering through the electric line before they damage appliances and lead to financial loss. Surges are often caused by lightning, vehicle accidents involving SECO Energy’s infrastructure, small animals, fallen trees, and other unforeseeable events.

 

Lease the Surge MitiGator™ for a monthly fee* of only $5.95 or purchase the protection for $349. Both options include a 15-year manufacturer warranty.

 

SECO Energy recommends installing point-of-use devices to provide additional protection for sensitive appliances inside the home. These can be purchased at most major home improvement stores.

 

*Plus tax and applicable installation fees.

 

 

SECO News April 2024 A Message from Presiden Anderson: National Safe Digging Month (811)

 

April is National Safe Digging Month, which serves as an important reminder to always know what lies beneath before breaking ground on any outside projects requiring digging.

 

It’s alarming to note that every year, millions of dollars in property damage, personal injury, and even fatalities occur due to accidental digging into buried utility lines. Whether you’re planning to install a fence, plant a tree, or embark on a construction project, it’s crucial to take proactive steps to know what’s below to avoid potential hazards underground before digging.

 

HERE’S HOW THE PROCESS WORKS:

1. Plan Your Project. Gather specific information about your digging project, such as street address, type of project, and timeline.

2. Call 811 or Submit a Request Online at Sunshine811.com. It’s free and easy. You’ll receive a ticket number and a list of public utility companies that will be notified of your intent to dig.

3. Wait Two Full Business Days. Affected public utilities will be notified of your intent to dig and will dispatch someone to the approximate location of these underground facilities on your property.

4. Confirm Utility Responses and Marks. Before breaking ground, confirm that all utilities have responded to your request and marked the appropriate locations.

5. Dig Carefully. If digging within 24 inches from the outer edge of each marked facility can’t be avoided, consider moving your project location.

 

Florida's Sunshine 811 logo

Ensuring your safety and the integrity of SECO Energy’s infrastructure remains the utmost priority. By following these steps and calling 811 before digging, you not only safeguard yourself but our entire community.

 

Let’s use this month as an opportunity to reaffirm our commitment to prioritizing safety and ensuring that every digging project is approached with caution and foresight. Together, we can prevent accidents, protect infrastructure, and promote a safer environment for all.

 

Read the full April 2024 SECO News.

SECO Energy Holds 2024 Annual Meeting with Record Member Participation  

SECO Energy held its 2024 virtual Annual Meeting celebrating its 85th year as an electric cooperative on Thursday, March 21, 2024. The Meeting had a record number of member participation with over 17,000 members participating in the Cooperative’s governance process through their vote on Annual Meeting business.

 

During the Meeting, SECO Energy’s membership approved two revisions to the Cooperative’s Bylaws pertaining to District Meetings and Trustee Qualifications and the 2023 Annual Meeting Minutes. SECO Energy’s Board of Trustees recommended both revisions, with the first revision allowing a Trustee candidate to be declared Trustee at the District Meeting without holding an uncontested election if only one candidate is certified by the secretary and the second clarifying the District residency requirements to serve as a Trustee. Members can access the updated Bylaws on SECOEnergy.com or at any SECO Energy Member Service Center.

 

Highlights of the Meeting included SECO Energy’s Board President Gerald Anderson and Chief Executive Officer Curtis Wynn delivering their respective addresses to the membership, providing important updates on the Cooperative’s business and financial standing to ensure SECO Energy members are well-informed of the Cooperative’s direction and policies. Their messages reinforced SECO Energy’s dedication to providing reliable and innovative energy services and the Cooperative’s Vision to lead in member satisfaction and engagement, inviting members to partake in SECO Energy’s Member Engagement Panel and have their questions answered by the Cooperative’s Executive Leadership Team.

 

SECO Energy CEO Curtis Wynn

“This year marked a significant milestone for SECO Energy, commemorating its journey from a collective effort of rural households in 1938 to a major electric cooperative serving over 240,000 members today,” stated Wynn. “This milestone year commemorates decades of service, community involvement, and the Cooperative’s commitment to innovation and growth.”

 

Looking ahead, SECO Energy strategically focuses on improving operational efficiency, strengthening connections with its members, and navigating the evolving energy landscape. A vital component of this strategy is SECO Energy’s investment in Advanced Metering Infrastructure (AMI), which marks a step towards modernizing the Cooperative’s services, offering members real-time insights into energy usage, and enabling a more resilient and sustainable energy infrastructure.
SECO Energy remains steadfast in its mission to enhance member experiences and lead the way in energy innovation as the Cooperative moves into the future. SECO Energy members are encouraged to stay tuned for upcoming announcements, including the launch of a program that leverages smart technology for energy efficiency and sustainability.

 

For those who missed the live event, the Annual Meeting recording will be available on the SECO Energy website, YouTube, and Facebook, featuring the list of 101 prize winners and more.

 

“Like” SECO Energy on Facebook and follow @SECOEnergy on Twitter for prize drawings, news releases, and severe weather alerts affecting SECO Energy’s service territory. Manage your outage notification preferences at StormCenter. To see when SECO Energy crews/contractors are working in your area, visit our new System Improvement Map. To learn more about SECO Energy as a not-for-profit cooperative, visit About SECO Energy.

SECO Energy Reaches Significant Safety Achievement of One Million Safe Work Hours

SECO Energy proudly announces the Cooperative’s team of over 400 employees has collectively worked over one million hours safely. This significant achievement demonstrates the dedication to ensuring the safety of SECO Energy’s employees, members, and the general public.

 

Working in the electrical industry inherently involves various risks, including, but not limited to, those associated with overhead transmission and distribution, underground lines, substations, electrical testing, tree trimming, operating equipment, vehicles, and other machinery.

 

“At SECO Energy, Safety is our very first Core Value and adherence to safety protocols is not merely a requirement but a fundamental aspect of our culture that is important to our employees,” stated Curtis Wynn, SECO Energy’s CEO. “Employees regularly undergo extensive training and are encouraged to identify and report potential hazards proactively.”

 

To assist in overseeing safety initiatives, SECO Energy has a Joint Safety Committee comprised of representatives from multiple departments and levels of the Cooperative. Collaboratively, the committee identifies hazards, develops protocols, and implements measures to mitigate risks, ensuring safety remains a paramount concern across our operations, including general office safety.

 

In an effort to promote a unified approach to safety among employees, the Joint Safety Committee recently selected the slogan “One SECO, One Way; Safety First, Day by Day,” proposed by Donna Etts, SECO Energy’s Manager of Member Services, as this year’s safety slogan. This slogan symbolizes SECO Energy’s collective commitment to prioritizing safety. It will serve as a reminder as the Cooperative continues to move forward, upholding the highest safety standards.

 

SECO Energy’s achievement of one million safe work hours reflects not only its dedication to maintaining a safe work environment but also its proactive approach toward fostering a culture of safety that permeates every aspect of the Cooperative’s operations.

 

“Like” SECO Energy on Facebook and follow @SECOEnergy on Twitter for prize drawings, news releases, and severe weather alerts affecting SECO Energy’s service territory. Manage your outage notification preferences at StormCenter. To see when SECO Energy crews/contractors are working in your area, visit our new System Improvement Map. To learn more about SECO Energy as a not-for-profit cooperative, visit About SECO Energy.

SECO Energy Achieves Impressive ACSI Score for 2023

ACSI Logo

SECO Energy, the leading not-for-profit electric cooperative serving over 240,000 homes and businesses in seven Central Florida counties, proudly announces the successful completion of its annual member-wide customer satisfaction survey. Over 1,700 members actively participated in providing valuable feedback that has once again positioned SECO Energy as a leader in customer satisfaction within the utility sector.

  

The member responses were evaluated by the American Customer Satisfaction Index (ACSI®), a company specializing in measuring customer satisfaction across diverse industries throughout the entire United States. For 2023, SECO Energy received an ACSI score of “89” on a 100-point scale [1], reflecting the cooperative’s unwavering commitment to excellence in service.

Curtis Wynn, CEO of SECO Energy, expressed his enthusiasm about the outstanding achievement, stating, “At SECO Energy, one of our top priorities is to ensure our members receive exceptional service. This remarkable ACSI score of ’89’ underscores our dedication to providing reliable and innovative energy services. We are proud to surpass all publicly measured investor-owned utility scores, cooperative utility scores, and municipal utility scores, establishing SECO Energy as a leader in customer satisfaction.”

  

CEO Curtis Wynn

SECO’s ACSI® score of “89” not only surpasses the average investor-owned utility score of 72 but also exceeds the average municipal utilities score of 71, according to the 2023 ACSI Utility Sector Report. Additionally, SECO Energy outperforms the average cooperative utility score by an impressive 15 points.

 

ACSI is the only national cross-industry measure of customer satisfaction in the United States. It plays a crucial role in providing science-based insights across the complete arc of the customer experience. SECO Energy is honored to be acknowledged for its commitment to outstanding member satisfaction and engagement.

 

Curtis Wynn expressed his gratitude to SECO Energy members, stating, “Thank you, members, for recognizing our commitment to outstanding member satisfaction and engagement. We are 100% committed to engaging with you and ensuring SECO, along with its 400+ employees, fulfills our mission to provide reliable and innovative energy services. Earning your trust is an accomplishment like no other.”

 

“Like” SECO Energy on Facebook and follow @SECOEnergy on Twitter for prize drawings, news releases, and severe weather alerts affecting SECO Energy’s service territory. Manage your outage notification preferences at StormCenter. To see when SECO Energy crews/contractors are working in your area, visit our new System Improvement Map. To learn more about SECO Energy as a not-for-profit cooperative, visit About SECO Energy.

 

[1] Compared to publicly measured energy utilities in the ACSI® survey of customers rating their own energy utility. Results based on data provided by SECO Energy, collected between December 4 and 8, 2023. ACSI did not regulate the survey administration or sample size. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. For more about the ACSI, visit www.theacsi.org

SECO Energy Announces 2024 Youth Scholarship Program

SECO Energy is committed to empowering the community through initiatives like the Youth Scholarship Program. This year, the SECO Energy Board of Trustees approved $36,000 in scholarships for up to twelve exceptional high school seniors who live in SECO’s service area to be awarded $3,000 each.  

  

Fostering Local Talent for the Energy Sector   

As the labor pool in the energy industry narrows, the need to cultivate and retain local talent becomes even more crucial. That is why SECO Energy is seeking applicants who stand out in math and science and are keen on forging a career in energy-related fields. Whether it is technology, business, engineering, or mathematics, we support students with a passion for powering the future.  

  

Eligibility Criteria 

Applicants will be evaluated without any discrimination based on sex, race, creed, or color.  

  

Eligible candidates must graduate from high school by the end of the 2023-2024 academic year (May/June) and enroll in a Florida-based college, university, or technical school by the conclusion of the same year.  

  

Special emphasis will be given to those aiming for degrees in technology, business, engineering, or mathematics, especially as they relate to the energy sector. Relevant majors include computer science, mechanical engineering, electrical engineering, chemical, nuclear, environmental, civil, agricultural/biological, industrial, materials science and various branches of mathematics.  

  

Applicants must reside in a household served by SECO Energy or live with a parent or legal guardian who is an active SECO Energy member.  

  

Demonstrable financial need and adherence to all other eligibility criteria are essential.  

 

“Two of our deeply held Cooperative Principles are Concern for Community and Education, Training and Information. Our local students display immeasurable talents, and these scholars are poised to become assets to their communities through their future employment. We look forward to helping these students ease the financial burden associated with pursuing higher education,” SECO Energy CEO Curtis Wynn said.   

 

Evaluation Process 

When assessing applicants, SECO Energy will weigh factors such as the relevance of the candidate’s major to the energy industry, financial need, academic accomplishments, community engagement, and the quality of the personal statement or essay. Please note that the evaluation process is conclusive, and no appeals or feedback regarding the scoring will be entertained.  

  

Application Details  

Applications for the 2024 Youth Scholarship Program are available online at SECOEnergy.com > Your Co-op > Scholarships. To be considered, completed applications must be submitted to SECO Energy by 5:00 p.m. on Monday, April 1, 2024. For inquiries regarding SECO Energy’s 2024 Scholarship Program, please reach out to our Communications team via email at communications@secoenergy.com.  

 

We eagerly await the opportunity to learn about the ambitions and achievements of this year’s applicants. Best wishes to all!  

 

“Like” SECO Energy on Facebook and follow @SECOEnergy on Twitter for prize drawings, news releases, and severe weather alerts affecting SECO Energy’s service territory. Manage your outage notification preferences at StormCenter. To see when SECO Energy crews/contractors are working in your area, visit our new System Improvement Map. To learn more about SECO Energy as a not-for-profit cooperative, visit About SECO Energy.