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SECO braces for wind and rain from Hurricane Matthew

SECO Energy is warning members that Hurricane Matthew will bring rain and wind to its service territory.

 

As of Tuesday morning, Hurricane Matthew is a Category 4 storm with maximum sustained winds of 145 mph. The storm is located 165 miles east-southeast of Kingston, Jamaica and is moving north at 8 mph. Matthew is expected to continue to track north today and take a slight north-northwest turn tonight and into Wednesday. Matthew is expected to remain a major hurricane as it passes over western Hispaniola and eastern Cuba today.

 

The forecasted path of Matthew is a parallel track on Florida’s east coast – but the track continues to shift to the west. It is likely that the storm will be located 50 to 75 miles off the coast at its nearest approach to Central Florida – late Thursday night or early Friday morning. Florida will likely experience rain bands and strong tropical-storm-force wind gusts with the potential to cause damage.

 

SECO is Storm Ready and continues to prepare for hurricanes throughout the year. Hurricane Matthew could impact SECO’s service area as early as Wednesday morning – bringing heavy rains and wind and may linger in the area through Friday. SECO is prepared for Hurricane Matthew to cause outages and is fully staffed and ready to restore service interruptions quickly and safely. Wet ground and gusty winds will likely cause trees to fall from outside SECO’s right of way and trim zones – causing outages.

 

Members should prepare in advance for hurricane season and SECO has provided an emergency checklist on the Storm Preparation section of our website. Don’t be caught unprepared – when storm watches and warnings go into effect, supplies sell out quickly.

 

As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area. Be sure to bookmark SECO’s Storm Center on your smartphone or tablet. It’s simple to report an outage using the account last name and house number on SECO’s Storm Center.

 

For members who rely on back-up generators during storm season, remember to read and follow all manufacturer’s safety warnings. Visit our Generator Safety page to learn more about generator safety.

Nature’s Reflections – Arachnophobia Anyone?

Scary looking, but few are dangerous to humans

 

Spiders are arachnids, pronounced uh-rack-nids. There are reported to be more than 45,000 species worldwide and 1,200 in the U.S. Florida certainly has its fair share. While most species are never seen by humans, there are 29 that are common.

 

The largest, sometimes called the banana spider, is the Golden Silk Orbweaver (Nephila clavipes). Named for its large and impressive golden web placed at eye level, it will certainly give you a fright if stumbled into. Another large spider is the Yellow Garden spider (Argiope aurantia), which builds a web with a zig-zag design through the middle. Both are non-aggressive and seldom bite.

 

There are five small, yet dangerous spider species with strong venom. The Black Widow is native to Florida. The Red, Brown and Southern Black Widows and the Brown Recluse are newer residents. If bitten by any spider, try to preserve it in rubbing alcohol for identification. If the bite is from a Widow or Brown Recluse, seek medical attention immediately.

 

SECO Energy, October 2016 SECO News - Nature's Reflections, Arachnophobia Anyone?

 

Spiders come in a variety of sizes, colors and combinations. Females are bigger and live about a year; males are small and die soon after mating. Spiders have two body regions, no antennae, eight legs and up to eight eyes. Thankfully, most do not see very well. Tiny hairs on their legs enable them to feel when a bug is in their web. Tiny claws are used to cut the silk. Spider silk is being studied due to its tinsel strength. Some strands are sticky, to catch bugs, and some are dry. When the spider feels a strand jiggle, it races to find the bug that is caught. If it’s a leaf or a big bug that might tear the web, the spider cuts the strands, to let it fall away. Once an insect is caught, the spider injects venom and wraps the bug in silk. Spiders inject a digestive fluid into their prey and suck up the digested food. They can go for long periods without feeding. Spiders eat more insects than birds do.

 

Baby spiders, called spiderlings, are born from eggs in an egg sack. Once born, they shoot out a strand of silk and float away on a breeze. They are born colorless, making it easier to hide from predators.

 

Column & photo by: Sandi Staton

 

 

SECO News, October 2016

SECO News, Duncan's Digest, February 2016

 

The Hot Bucks streak continues

SECO Energy has lowered the cost of energy again! As of October 1, the price for the first 1,000 kWh – average residential energy consumption in SECO’s area – has been reduced another dollar to $112.60.

 

Since January 2014, our cooperative has reduced the cost of energy nine times. In less than three years, SECO has lowered members’ bills by almost 12%. This latest reduction means that SECO members pay one of the lowest rates for energy in Central Florida (and per J.D. Power, our members receive the best service in the nation).

 

SECO Energy, October 2016 SECO News, The Hot Bucks streak continues

 

The decrease is formally called a Power Cost Adjustment or PCA – but our members know it better as “Hot Bucks.” The PCA is a line item component on your bill representing positive reductions in our cost of power. As a not-for-profit electric cooperative and a two-time J.D. Power Customer Satisfaction winner, SECO’s dedication to its members is clear. SECO is committed to providing members with low rates, reliable electric service and excellent customer service.

 

Be sure to look for the latest reduction on your October bill, as your Board of Trustees (your fellow members who govern your cooperative) approved the reduction in their September meeting.

 

 

SECO Energy, October 2016 SECO News, What it takes to be a JDP Winner

 

What it takes to be a JDP Winner

 

SECO Energy earned its second J.D. Power award in 2016 – ranked “Highest in Customer Satisfaction among Cooperatives.” J.D. Power examines the six factors, highlighted below, that explain SECO’s success.

 

Corporate Citizenship

 

As a not-for-profit electric cooperative, SECO has deep roots in the communities we serve. SECO Energy and its members team up through our Pennies from Heaven Program that rounds members’ bills up to the nearest dollar. The funds collected support area social service agencies to provide financial assistance for members in need. SECO’s scholarship program awards 12 deserving high school seniors in our service area a $3,000 scholarship to an accredited college, trade or technical school. SECO’s scholarship program has awarded over $500,000 to local students over the last 20 years.

 

Billing & Payment

 

SECO Energy offers a variety of convenient ways to pay your bill – without convenience fees. Members can pay online via SmartHub (SECO’s account management system), pay by bank draft, by mail or by phone. Members can pay in person at one of our five member service center locations – some include kiosks available 24/7. Another option is SECO’s MyWay PrePay program – members pay for their daily energy before usage. MyWay PrePay is perfect for members on a budget who closely track their usage and expenses.

 

Communications

 

SECO Energy’s Communications score is highest in the nation in our segment according to J.D.Power’s 2016 Customer Satisfaction Study. In February, SECO launched a brand-new website with a user-friendly platform that performs on a variety of mobile devices and browsers. SECO members also interact online with the cooperative through Facebook and Twitter. Members are reporting service interruptions online using their smart phones/tablets through our Storm Center application. Your monthly SECO News publication has been enhanced to be more informative and dynamic as well.

 

Customer Service

 

At SECO Energy, our customer service team is the best of the best. In fact, SECO is ranked “Highest in Customer Satisfaction” among electric cooperatives across the nation. The SECO Team is staffed with employees who live locally in the communities we serve. Phone calls to SECO are answered by a local employee. These calls are not outsourced. Members can engage with a local associate – to pay a bill, ask a question or voice a concern – in one of our five convenient locations. Or you can contact us online at your convenience.

 

Price

 

SECO Energy continues to lower energy costs – nine times in less than three years. Our cost per kilowatt hour is one of the lowest in Central Florida. SECO members also benefit from our Capital Credits program. Through sound financial stewardship, SECO has returned (retired) Capital Credits to members for years. Since inception, SECO has returned over $47.3 million to current and former members. Watch your November bill and SECO News for more information.

 

Power Quality & Reliability

 

SECO Energy is the third largest co-op in Florida and the sixth largest nationally. We serve almost 200,000 members across seven Central Florida counties over 2,000 square miles. SECO maintains, inspects and upgrades 12,000 miles of power lines to provide reliable power to members. To increase reliability, SECO has honed a comprehensive vegetation management program, and has been recognized as a Tree Line USA utility by the National Arbor Day Foundation for nine years in a row. SECO continues to expand to meet the growing power demand.

 

 

SECO Energy, October 2016 SECO News, Energy Efficiency Insulation Investment Pays Off

 

Energy Efficiency Tips – Insulation Investment Pays Off

 

Homes with the proper level of attic insulation provide reduced energy costs and increase your comfort level year-round. Upgrading attic insulation is one of the best energy efficiency investments – paying dividends year after year.

 

Attic insulation works to slow the movement of heat, reducing the HVAC system workload. Insufficient insulation causes the HVAC to work harder to cool or heat the home. It also causes the HVAC to run less efficiently and increase energy bills over time. Fiberglass batting is a pre-formed material sized to fit between ceiling joists and should be trimmed to rest snugly against any obstructions such as electrical wiring and air-conditioning ductwork. This makes fiberglass batting somewhat difficult to install as an upgrade.

 

Loose-fill fiberglass insulation is fed into a machine that loosens and propels the material through a hose allowing the installer to place a uniform blanket throughout the attic.

 

Loose-fill cellulose, like loose-fill fiberglass, is blown into attic spaces through special hoses. It can settle over time – you may need to install extra to account for settling. When upgrading attic insulation, make sure any recessed lighting is approved to be in direct contact with insulation. For more energy-saving ideas, check out the Energy Solutions section of our website.

 

 

SECO Energy, Like us on Facebook by Nov. 30 to be entered into a drawing for a $500 electric bill credit

 

Facebook Contest

 

Want to win a $500 bill credit? “Like” SECO Energy on Facebook today. All members who “like” SECO Energy’s Facebook page by November 30 will automatically be entered into a random drawing to win the $500 bill credit.

 

 

SECO Energy, Expressions

 

Expressions

 

Recently, members recognized the SECO Team and our hard work. The restoration effort after Hurricane Hermine was truly a team effort and was accomplished within 24 hours of the storm. The SECO Team of employees is the best of the best and our members continue to show us their appreciation on Facebook!

 

Thomas House  –  Just want to thank each and every one of you for your tireless devotion to ensuring that everyone had their power back on. You did a great job in horrible weather. Bless you all!!!

 

Barbara Maurer Chadwick  –  Love being a member of this electric cooperative! It’s so reliable, and who wouldn’t love getting money back every year, and “Hot Bucks” back every month!

 

Howard Shehan  –  You guys and gals are the best. I tip my hat to all of you. Stay safe out there.

 

Bart Walker  –  Well done and the tree trimming mitigation over the last few years really paid off. We used to lose power a lot, the lights barely blinked this time around, great job!

 

John Parker Awesome work SECO Energy! You Rock!!
 

 

Read the full October 2016 SECO News here.

Energy Insider – 3rd Quarter

SECO Energy Insider - 3rd Quarter, Local Resource for Lighting Choices, Besco Lighting and Electric Supply

 

Local Resource for Lighting Choices

 

When it comes to lighting, there is much to know. The average person can be easily overwhelmed especially since technology continues to change at such a rapid pace. Just when you think you’ve got it figured out, the “next best” product hits the market. Although residential lighting doesn’t have the energy impact it does in a commercial operation, you need to make an informed choice. Besco Lighting and Electric Supply, located at 711 South Main Street in Leesburg can help you.

 

Besco’s Leesburg headquarters office and retail lighting showroom offers a wide variety of decorative fixtures in addition to a number of décor items including fans, silk plants and mirrors. However, this is only a small portion of the business; their wholesale operation caters to contractors and commercial businesses in need of lighting and/or electrical supplies.

 

According to Andy Braun, Besco Vice President, the business his father built from the ground up is helping consumers find the “right” product. “We will sit with our customer for hours; we will go to the jobsite or residential home. We provide commercial/industrial lighting assessments at no charge. Our team understands the importance of selecting a good quality light and matching the light to the application in which it will be used. We are proud of our reputation and to have served Central Florida since 1954.”

 

With over 35 years of expertise, Andy is quick to point out that it’s a full-time job keeping up with technology. He says, “everyone is moving toward light-emitting diodes, commonly referred to as LEDs. When they initially hit the market, LEDs were very expensive and had some flaws. Now it appears market price and quality are beginning to stabilize making it a good time to consider new lighting.”

 

LED sales continue to increase nationwide. Most consumers like the bright white light, although there is actually a range of colors to choose from. LEDs are attractive because of their long life span and because they emit less heat. Another benefit is that unlike fluorescent lighting, they contain no mercury. Today’s LEDs are also very versatile. There are literally hundreds of styles to choose from and a number of those are dimmable. At Besco, one of the most popular residential sellers is “tape” lighting. This thin rope-like LED lighting can be cut to specs and easily adheres to cabinet bottoms.

 

SECO Energy Insider - 3rd Quarter, Local Resource for Lighting Choices, Besco Lighting and Electric Supply

 

In commercial and industrial operations, LEDs are making their mark as well. They are replacing fluorescents in troffers and recessed fixtures and becoming increasingly popular as canopy lighting in gas stations.

 

When it comes to LEDs, experts like Andy say you get what you pay for. He recommends to pay close attention and look at ratings, hours and for name-brand recognition. Give thought also to the number of hours a light operates. Don’t spend your hard-earned dollars to replace a light that is seldom used.

 

For help determining specialized needs, forgo big box retailers and tap into more personalized advice from one of Central Florida’s experts – Besco Lighting and Electrical Supply. For more information visit their website  or email one of SECO’s Key Account Consultants. We’ll perform a lighting assessment of your facility free of charge and help you evaluate if your business can benefit from a lighting upgrade.

 

 

SECO Energy Insider - 3rd Quarter, Publix, Ensuring a Healthier World for Generations to Come

 

Ensuring a Healthier World for Generations to Come

 

This quarter, Publix Super Markets, Inc. opened two new stores in SECO Energy’s service territory. One of the new stores is located at Lake Deaton Plaza in The Villages and the other at the Tavares Crossroads Plaza. The stores offer a full range of services including grocery, deli, meat & seafood, produce, floral, dairy, health & nutrition, beauty & personal care, housewares, pet, non-foods, liquors, Green Wise products, and pharmacy.

 

As part of Publix’s mission to be the “premier quality food retailer in the world,” the Get into the Green Routine® program was created back in 2001. The program emphasizes sustainability by balancing the needs of the community with the environment. One of the key components of the program is energy conservation with a focus on refrigeration, air conditioning, lighting, and solar energy. Publix takes this commitment very seriously when designing new facilities, but they have also retrofitted a number of their older stores.

 

In the areas of refrigeration and air conditioning, Publix utilizes secondary coolant technology. This technology results in a refrigerate charge reduction, reduces the potential for refrigerant leaks, and simplifies maintenance. Low-ozone refrigerants are also being used in their low-temperature cases. Because of these efforts, Publix received the GreenChill Achievement award from the Environmental Protection Agency (EPA) and is currently partnering with the agency to evaluate new refrigeration technologies.

 

SECO Energy Insider - 3rd Quarter, Publix Mission

 

Another “bright” idea you’ll see in Publix stores is the latest fluorescent lighting technologies, state-of-the-art metal halide fixtures, and energy management system (EMS) controls. You’ll also notice Light-Emitting Diodes (LEDs) are replacing traditional incandescent lamps and motion sensors on refrigerated door cases. These upgrades have reduced their lighting energy usage by 50 to 80 percent.

 

To date, 780 stores, both new and existing, have incorporated new technologies. These measures save almost 100,000 kWh annually per store. Although this figure is quite impressive, the retail giant’s combined conservation efforts have saved over 1 billion kWh- enough to power 84,000 homes for a year at an average of 1000 kWh per month.

 

The Publix commitment to the environment and energy conservation doesn’t stop there. The grocer has partnered with the Florida Solar Energy Center and other solar companies to conduct feasibility studies at five Publix locations. The goal is to determine the best way to integrate solar into their energy management strategy. So the next time you’re shopping at Publix, remember – for them, it’s not just about the goods, it’s about ensuring a better world for generations to come.

 

Publix Super Market was founded in Winter Haven, Florida in 1930 by George W. Jenkins and represents the largest employee-owned grocery chain in the Unites States. They currently operate 1,127 stores, 8 distribution centers, and 10 manufacturing facilities in the southeast with retail sales totaling $32.4 billion annually. Publix Super Markets is the largest private employer in the state of Florida with 184,500 people on their payroll. They also purchase 1% of all the electric generation in Florida.

 

 

SECO Energy Insider - 3rd Quarter, Infrared (IR) Thermal Imagers

 

Beyond What Your Eyes Can See

 

Does your business have a predictive maintenance plan? How would you like to get ahead of a mechanical/electrical breakdown of your plant equipment? Would you like to repair potential problems at your discretion and at a time convenient with your production schedule? If so, now may be the time to start thinking thermally.

 

Infrared (IR) Thermal Imagers (cameras) have radically transformed the predictive maintenance field. Each year products are getting better and are less costly. Years ago an IR camera was thousands of dollars – now one can be purchased for as little as a couple hundred dollars.

 

There are many camera options. Cameras can be standalone or built into a multi-meter. Some IR cameras offer digital imaging to provide an accurate visual record. Most are supported with memory cards for image storage and reporting purposes. There are also cameras that attach to your smart phones for additional flexibility and ease of use.

 

With so many camera choices today, it might be a bit confusing trying to select one that’s right for your operation. To help you decide, consider one of the well-established tech giants like Fluke Corporation or FLIR. These companies have been in the business of predictive maintenance for a long time and are recognized leaders in the industry.

 

SECO Energy Insider - 3rd Quarter, Infrared (IR) Thermal Imagers

 

At SECO Energy, we have used thermography for imaging as part of our preventive maintenance plan for years. Even before thermal imaging became popular, we were patrolling our substations and distribution facilities to identify potential problems. Today we understand what a valuable resource IR technology is and all service personnel carry thermography cameras in their trucks. We also utilize the cameras when performing commercial energy assessments.

 

The fact is, the cameras can be used for a multitude of purposes. They have been used to inspect switchgear, breaker panels, roofs, walls, leaks, human bodies and even horses for many years. You can scan anything that moves such as motors, conveyors, vehicle engines, pulley bearings, brakes, drive shafts and all other kinds of items that generate heat. The possibilities are endless.

 

Once you decide that an IR camera is right for your business, establish a routine inspection schedule. Using your initial survey as your baseline moving forward you can identify and correct potential problems before they impact your operation.

 

For more information about infrared technologies contact your account representative or visit Flir or Fluke online. Go online to learn more about SECO products and services.

 

 

SECO Energy Insider - 3rd Quarter, The Power of Reliability

 

The Power of Reliability

 

“Our goal is to construct electrical facilities to the highest standards and maintain our vast system to prevent outages. When outages do occur we restore the power safely, quickly and professionally. Our average restoration time is 60 minutes which is World Class.” John LaSelva, VP of Operations.

 

SECO Energy’s system held up remarkably well despite the high winds and rains associated with Hurricane Hermine. For those thousands of members who did incur outages, the majority were back in service within 153 minutes – pretty darn quick for a hurricane-driven outage event.

 

With almost 200,000 members, 12,000 miles of lines covering over 2000 square miles of service territory keeping your lights on is a huge responsibility – one that SECO Energy’s Vice President of Operations, John LaSelva, takes very seriously.

 

As leader of the reliability and operations group, John oversees 271 employees and contractors. His goal is to prevent outages by constructing facilities to the highest standards and through ongoing maintenance. This means continually inspecting and upgrading existing facilities – distribution and transmission poles, underground equipment and substation infrastructure.

 

Although replacement of poles and transformers is ongoing, it is only a small portion of what your cooperative does to maintain our “World Class” reliability rating worthy of two consecutive J.D. Power customer satisfaction awards. Every substation throughout the SECO Energy system is inspected monthly and upgraded as needed. Marion Oaks, Continental and Mt. Dora are currently scheduled for upgrades to meet the needs of a growing membership.

 

SECO Energy Insider - 3rd Quarter, The Power of Reliability

 

In addition to high construction standards and ongoing upgrades, SECO Energy employs a comprehensive vegetation management program trimming over 1500 miles of right-a-way each year. Infrared imaging is also utilized to perform bi-annual inspections on overhead and underground facilities. Both of these efforts drastically reduces outages.

 

Reliability of your electric service doesn’t stop with the facilities that bring the power to your plant. SECO’s system contains 1159 active Current Transformer (CT) meters, most installed at commercial/industrial accounts. These CT meters are tested on a 3-year cycle and the top 30 (highest monthly energy usage) are tested annually. These metering inspections increase reliability at your location and ensure accurate billing of your electric usage.

 

When we think of reliability, we tend to think only of the power to make things work. However, SECO Energy takes pride in repairing area lights in a timely manner. Of the 9,000 lights reported annually, 95% of them are back in service within our goal of 24 hours. Just a reminder, if you have a lights(s) in need of repair, just email us or fill out our convenient web form.

 

 

 

BARBIE SHAW

Manager of Key Accounts & Energy Services
OFFICE: (352) 569-9787
CELL: (352) 303-3567
barbie.shaw@secoenergy.com

Hank Bolduc, SECO Energy Key Accounts Consultant

HANK BOLDUC

Key Accounts Consultant
OFFICE: (352) 569-9789
CELL: (352) 303-3546
hank.bolduc@secoenergy.com

Ryon Meyers, SECO Energy Key Accounts Consultant

RYON MEYERS

Key Accounts Consultant
OFFICE: (352) 569-9781
CELL: (352) 636-9593
ryon.meyers@secoenergy.com

J.D. Simmons, SECO Energy Key Accounts Consultant

J.D. SIMMONS

Key Accounts Consultant
OFFICE: (352) 569-9790
CELL: (352) 303-3183
jd.simmons@secoenergy.com