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Author: Megan Shaw

SECO News April 2025

Wynn's Wire

 

2025 Annual Meeting

 

DEAR MEMBER,

 

Thank you to all who tuned in to the 2025 Annual Meeting and those who actively participated in the cooperative’s governance process. As a member of the cooperative, the Annual Meeting is for you. It’s your opportunity to learn about SECO Energy, hear important updates, vote on Annual Meeting business, and ask questions.

 

If you missed our Annual Meeting, I encourage you to watch the video on SECOEnergy.com; you can also watch it on our Facebook page or YouTube channel.

 

Watch the recorded Annual Meeting video at SECOEnergy.com to find answers to the trivia questions.

 

PLAY 2025 ANNUAL MEETING TRIVIA FOR A SECOND CHANCE TO WIN!

Head over to our Facebook page at Facebook.com/SECOEnergy to participate. You can mail your answers to SECOEnergy.com, Attn: Corporate Communications, P.O. Box 301, Sumterville, FL 33585. Submit your answers by May 15. Winners will be notified by May 30.

 

HERE’S WHAT YOU COULD WIN:

  • Two (2) $250 SECO Energy bill credits

  • Three (3) $100 SECO Energy bill credits

  • Five (5) $50 SECO Energy bill credits

 

HOW TO PLAY:

Visit the trivia post on SECO Energy’s Facebook page and answer these three questions in the comments section:

1. What topic of interest was ranked number one for members participating in the Cooperative Engagement Forum?

2. What’s SECO Energy’s official online account management platform?

3. What’s the name of SECO Energy’s new program that helps members reduce peak demand using smart thermostats, EV chargers, and battery backup systems?

 

Thank you again for your active participation in our cooperative!

 

 

CURTIS WYNN

Chief Executive Officer

 

 

SECO News April 2025 National Safe Digging Month Sunshine 811

One of the leading causes of underground utility damage nationwide is individuals failing to contact 811 before digging. In Florida, it’s the law to contact 811 before you dig.

STEPS FOR SAFE DIGGING:

 

1. Plan

Consider the scope of your project and whether you’ll need to hire a contractor. If digging in a small area, outline that area with white paint or flags.

 

2. Notify 811

You’ll receive a ticket number and list of utilities that will be notified of your project. Be aware utility companies do not mark private lines.

 

3. Wait

Utility operators have two business days to mark underground lines before you can begin digging.

 

4. Confirm Responses

Track the progress of each utility response code they use to explain your dig site.

 

5. Respect Marks

After you’ve received responses from all relevant utilities, compare the colors of the marks and flags on your property with the utility list on your ticket.

 

6. Dig Carefully

With utilities marked, dig with caution. Florida has a 24-inch tolerance zone from the edges of facilities. Watch for roots and stumps that may entangle utility lines.

 

Approximately 98% of SECO Energy’s new facilities added last year (397 miles) were underground. If you hit a utility line, immediately contact the company – do not attempt to repair it yourself. Hitting an underground line can cause serious injuries.

 

Sunshine 811 is a free service available by calling 8-1-1 or online at Sunshine811.com.

 

 

SECO News April 2025 Right Tree, Right Place

Trees growing too close to power lines are a safety concern, a leading cause of power outages, and create sparks, fires, and shock hazards. To avoid these problems, SECO trims trees regularly and asks members to make good choices when planting trees. A tree placed in the proper spot today can avoid problems tomorrow, especially where power lines are concerned.

 

Plant trees that won’t interfere with power lines when fully grown. Small ornamental trees or shrubs that will not exceed 25 feet in height are best to plant 10 feet away from power lines. Trees that grow to a mature height of more than 40 feet should be planted at least 50 feet away from overhead power lines.

 

When landscaping, keep fences, shrubs, and other obstructions at least 10 feet away from the front of pad-mounted transformers where the lock is located and at least three feet from the rear and sides of the transformer.

 

Call Sunshine One-Call (811) locator service three days before planting to check the location of underground services. This service is free, and in Florida, it’s the law.

 

Note it is the homeowner’s responsibility to locate private underground services such as sprinklers or septic on the property.

 

 

SECO News April 2025 Tree Line USA Recognition

 

Trees around power lines can disrupt electric service, particularly during severe weather events with lightning or high winds. To maintain reliability and community safety, SECO Energy prunes and removes trees near overhead power lines every three years, covering approximately 1,500 miles of lines annually.

 

Recently, SECO Energy was honored with the Tree Line USA Utility designation for the 18th consecutive year. This recognition acknowledges utilities that play a role in contributing to the preservation and enhancement of America’s urban forests.

 

Tree Line USA is a national program supported by a partnership between the Arbor Day Foundation and the National Association of State Foresters. This program promotes the coexistence of reliable electricity delivery and thriving tree populations in communities.

 

ENERGY EFFICIENCY TIP OF THE MONTH: Include energy efficiency in your landscaping by planting shade trees around your home. Deciduous trees planted on the south side can lower temperatures by up to six degrees. They provide shade during the summer while allowing sunlight to warm your home in the cooler months after they lose their leaves. Source: energy.gov

 

Read the full April SECO News.

SECO Energy Announces 2025 Virtual Annual Business Meeting

SECO Energy will host its 2025 Annual Business Meeting virtually on Thursday, March 27, 2025, at 6 p.m. Members can join the webcast by visiting SECOEnergy.com and clicking the virtual Annual Meeting banner at the top of the homepage. Links to the broadcast will also be published on SECO Energy’s Facebook, X, and Instagram pages.

 

Members who tune into the Virtual Annual Meeting will be introduced to SECO Energy’s nine-member Board of Trustees, Board President Gerald Anderson will deliver the President’s Report, and CEO Curtis Wynn will provide a cooperative update.

 

SECO Energy CEO Curtis Wynn encourages members to take part in the upcoming Annual Meeting and make their voices heard.  “Members, we need your vote on Annual Meeting business,” said Wynn.

 

SECO is giving away 100 Annual Meeting prizes including five $1,000 cash prizes, SECO bill credits of up to $500, and randomly selecting 15 members during the live broadcast to win a $50 bill credit. To be entered into the prize drawing chance to win, submit voting ballots online at SECOEnergy.com, complete the ballot included with the Annual Meeting Notice, or call (352) 793-3801.

 

On the evening of the Annual Meeting, a live Member Engagement Panel will open for questions and comments starting at 5 p.m. Members may participate by emailing SECO2025AM@secoenergy.com or by calling (352) 329-MEET. Selected questions and comments appealing to the broader SECO Energy membership may be addressed live during the panel.

 

Member votes will be tallied, and prize winners will be announced at the end of the Annual Meeting broadcast on March 27. The list of prize winners will be available at SECOEnergy.com after the Meeting’s conclusion. Cash prize winners will be contacted to arrange delivery. Bill credit prizes will appear on the winners’ next billing statements.

 

SECO Energy is a not-for-profit, cooperatively structured utility that believes in fostering member engagement and offering innovative energy services. As SECO Energy’s membership continues to grow, the shift to a Virtual Annual Meeting format has been proven to reduce costs while increasing member participation in Annual Meeting voting and business matters.

 

Visit SECOEnergy.com to read the 2024 Annual Meeting Minutes and vote to approve. Members without internet access may pick up a copy of the 2024 Annual Meeting Minutes at one of SECO Energy’s five Member Service Centers located in Eustis, Groveland, Inverness, Ocala, and Sumterville.

SECO Energy Achieves Impressive ACSI® Score of 91 for 2024

SECO Energy proudly announces the successful completion of its annual member-wide customer satisfaction survey, underscoring its commitment to excellence in service delivery. The not-for-profit cooperative, which provides electric service to over 248,000 homes and businesses across seven Central Florida counties, received invaluable feedback from more than 1,200 members, reinforcing SECO Energy’s position as a leader in customer satisfaction within the utility sector.

 

The member responses were evaluated by the American Customer Satisfaction Index (ACSI®), a well-respected organization that measures customer satisfaction across diverse industries in the United States and publishes the results of its syndicated studies nationally. SECO Energy conducts its member satisfaction survey in a separate study. For 2024, SECO Energy achieved an impressive ACSI score of 91 on a 100-point scale [1], reflecting the unwavering dedication of its employees to deliver exceptional service.

 

SECO Energy Chief Executive Officer Curtis Wynn expressed immense pride in the cooperative’s achievement, stating, “Our members are more than just customers—they’re our neighbors, our friends, and our community. This recent ACSI score of 91 is a testament to the passion and commitment our team puts into providing reliable, innovative energy services. It’s a reflection of the care and enthusiasm our employees bring to every interaction, always striving to exceed expectations. Surpassing the scores earned by investor-owned utilities and municipalities reported in the 2024 ACSI Energy Utilities Study is more than just an achievement – it shows how deeply we value our members and the impact we strive to make in their lives every day.”

 

SECO Energy’s score is higher when compared to publicly measured investor-owned utility scores and municipal utility scores reported in the syndicated 2024 ACSI Energy Utility Study and places SECO Energy 17 points higher than the average investor-owned utility score of 74, as well as 16 points higher than the average municipal utility score of 75, per the industry ratings. For more information, please visit https://theacsi.org/industries/energy-utilities/.

 

The American Customer Satisfaction Index (ACSI®) is the only national cross‐industry measure of customer satisfaction in the United States. Each year, the ACSI uses data from interviews with roughly 200,000 customers as inputs to an econometric model for analyzing customer satisfaction with approximately 400 companies in about 40 industries and 10 economic sectors. ACSI data have proven to be strongly related to several essential indicators of micro and macroeconomic performance. To learn more about the American Customer Satisfaction Index, visit www.theacsi.org.

 

“We are truly humbled and grateful for your trust and recognition. Thank you for allowing us the privilege of serving you,” Wynn stated, expressing his gratitude to SECO Energy members.

 

“Every single one of our 400+ employees is not only dedicated to meeting your needs but also to ensuring you receive the highest level of service. Your satisfaction is paramount to us, and it’s your feedback and support that empower us to achieve our mission of providing reliable, innovative energy services.”

 

[1] Compared to publicly measured energy utilities in the ACSI® survey of customers rating their own energy utility. Results based on data provided by SECO Energy, collected between December 2 and 9, 2024. ACSI did not regulate the survey administration or sample size. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. For more about the ACSI, visit www.theacsi.org.

 

SECO Energy Spreads Holiday Cheer Through Toys for Tots Drive

SECO Energy is proud to continue its longstanding tradition of sponsoring the U.S. Marine Corps Reserve Toys for Tots Program. Each year, SECO Energy holds an annual donation drive in which employees and members of the cooperative contribute toys and gifts for the Toys for Tots donation boxes located at any one of SECO Energy’s five Member Service locations. 

 

Founded over 85 years ago, SECO Energy was formed by members who banded together to bring electricity to rural areas of Central Florida, fulfilling a previously unmet need. Each year, the cooperative’s members and employees voluntarily donate gifts to support local communities across Central Florida, which serves as a reminder of this shared purpose. 

 

“SECO employees are a charitable group, and they particularly enjoy making contributions that benefit the communities we serve. The generosity of SECO Energy’s employees and members ensures that local children will have toys to unwrap and smiles on their faces on Christmas morning,” stated Curtis Wynn, SECO Energy’s Chief Executive Officer. 

 

The Marine Corps Reserve’s Toys for Tots’ purpose is to help bring the joy of Christmas and send a message of hope to children across the United States through the gift of a new toy. Since 2001, the Toys for Tots program has been ranked as one of the top-rated charities by “Philanthropy 400.”  

 

This year’s Toys for Tots donation drive resulted in hundreds of toys donated through SECO Energy’s annual campaign. The toys remain within the community where they are collected, making a tangible difference for families in need. For some children, the gift of a toy from the program may be the only present they receive this holiday season. 

   

Kathy Judkins, SECO Energy’s VP of Communications, Community and Member Experience, who oversees the cooperative’s Toys for Tots initiative, added, “I’m incredibly grateful to the hundreds of SECO employees and many members who joined us in spreading holiday cheer this year. The smallest acts of kindness—like donating a toy—can have a lasting impact and bring happiness to children throughout our service area.” 

 

Toys for Toys Photo Collection:

 

 

 

 

 

 

 

 

“Like” SECO Energy on Facebook and follow @SECOEnergy on Twitter for prize drawings, news releases, and severe weather alerts affecting SECO Energy’s service territory. To learn more about SECO Energy as a not-for-profit cooperative, visit About SECO Energy.  

 

 

SECO Energy Has High Member Satisfaction

SECO Energy completed its quarterly member-wide customer satisfaction survey, where over 600 members were asked to participate. The member responses were sent to the American Customer Satisfaction Index (ACSI®), a company that measures customer satisfaction across multiple industries throughout the entire United States. For the fourth quarter of 2024, SECO Energy received an ACSI score of 90 on a 100-point scale. [1] SECO Energy’s score is higher when compared to publicly measured investor-owned utility scores and municipal utility scores reported in the syndicated 2024 ACSI Energy Utility Study and places SECO Energy 16 points higher than the average investor-owned utility score of 74, as well as 15 points higher than the municipal utilities score of 75, per the industry ratings. For more information, please visit https://theacsi.org/industries/energy-utilities/.

 

“SECO Energy and its employees are very proud to receive another exceptional ACSI score. Every day, our employees strive to fulfill SECO’s mission of providing reliable and innovative energy services to our members and communities. Our team serves SECO members faithfully, going above and beyond to deliver on our promise of world-class reliability and excellent member service. We are deeply grateful for our members’ trust,” stated SECO Energy’s Chief Executive Officer, Curtis Wynn.

 

The American Customer Satisfaction Index (ACSI®) is the only national cross‐industry measure of customer satisfaction in the United States. Each year, the ACSI uses data from interviews with roughly 200,000 customers as inputs to an econometric model for analyzing customer satisfaction with approximately 400 companies in about 40 industries and 10 economic sectors. ACSI data have proven to be strongly related to several essential indicators of micro and macroeconomic performance. To learn more about the American Customer Satisfaction Index, visit www.theacsi.org.

 

[1] Compared to publicly measured energy utilities in the ACSI® survey of customers rating their own energy utility. Results based on data provided by SECO Energy, collected between September 30, 2024, and October 7, 2024. ACSI did not regulate the survey administration or sample size. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. For more about the ACSI, visit www.theacsi.org.

 

 

 

 

99% Essentially Restored After Hurricane Milton

SECO Energy’s restoration efforts following Hurricane Milton are essentially complete, with power restored to all members who can safely receive it.  

 

The storm caused widespread damage across SECO Energy’s 2,100-square-mile service area, leaving over 100,000 members without power. SECO crews, alongside hundreds of mutual aid line and tree crews, have endured working tirelessly around the clock to restore service safely and efficiently. As of 9 a.m. today, power has been restored to over 99,000 or 99% of the homes and businesses affected by Milton. Crews are diligently working to finish up restoration for the remaining members.  

 

While service was essentially restored Monday for everyone who can safely receive electricity, there is still standing water near feeder lines in the Webster area. Standing water is delaying restoration and making it challenging to fully assess damages to equipment. It is unsafe to repair equipment that is underwater. Restoration for this particular area in Webster and other locations unsafe to restore electricity will resume once conditions improve and it is safe to do so. 

 

SECO Energy’s service area has not experienced damage of this magnitude since Hurricane Irma in 2017. “We are immensely proud of the work our employees and mutual aid partners have done and are continuing to do, bringing power back to our members,” stated SECO Energy’s Chief Executive Officer, Curtis Wynn. “The dedication, teamwork, and resilience displayed during this recovery demonstrate SECO Energy’s strive for excellence in reliability and service.” 

 

As restoration efforts wrap up, SECO Energy remains committed to restoring every member’s power as safely and quickly as possible. Members are to remain cautious around downed power lines and to report any ongoing outages via StormCenter at SECOEnergy.com. For area light outages or malfunctions, report to LightFinder at SECOEnergy.com > StormCenter > LightFinder. 

 

As a result of the damage caused by Hurricane Milton, the Federal Emergency Management Agency’s (FEMA) Disaster Assistance Improvement Program is providing financial assistance to eligible applicants affected by Milton. For more details on eligibility or to start the application process, visit DisasterAssistance.gov. 

  

In addition to restoration, SECO Energy is providing support to the local community. The SECO team recently donated meals to assist residents in the Webster area and The Salvation Army of Lake & Sumter County. 

 

SECO Energy also extends a heartfelt thank you to the local communities, emergency responders, and mutual aid crews for their support and understanding during this challenging time. 

SECO Energy Continues Hurricane Milton Restoration

Restoration continues across SECO Energy’s 2,100-square-mile territory after Hurricane Milton passed through Central Florida. At the peak, over 100,000 SECO members’ electric service was interrupted due to damaging wind speeds and heavy rains. Progress is steady; just over 10,500 services are waiting for restoration as of early this morning; restoration is ongoing through the weekend and early this week.    

 

SECO Energy’s service area has not experienced such widespread damage since Hurricane Irma in 2017. Over 300 additional crews arrived yesterday and got to work with the SECO home team. All crews that arrive onsite first attend a safety briefing that includes an overview of the damage to the system, hazards crews may face in the field, and SECO’s construction standards.  

 

Progress Timeline: 

  • Over 100,000, or 41% of SECO Energy’s 245,000, members experienced service interruption due to Hurricane Milton’s intense wind and rain. Significant progress has been made in restoring power to affected members from the impact of Hurricane Milton, which made landfall near Siesta Key late Wednesday night. 
  • On day one of restoration, the team restored over 55,000 accounts, reducing the percentage of SECO members without power to 18%. All critical accounts were restored; per Florida mandates, critical accounts are the priority. Transmission lines that provide service to substations and large groups of members were also restored. Crews began assessing damage to feeder lines and lateral lines. 
  • On day two, crews continued to repair broken poles and downed trees. Damage assessments continued. By the end of the day on Friday, an additional 23,000 services were restored.   
  • On day three, work and damage assessments continued. Crews rebuilt feeder lines, replaced poles, and removed broken trees. Fresh mutual aid arrived and got to work, with crews restoring over 10,000 members’ services by the night’s end.  

 

“Day four of Hurricane Milton brings new challenges as our SECO home team crews and our mutual aid line and tree crews move into some of the most heavily damaged areas,” said Curtis Wynn, CEO of SECO Energy. “Electricity is an essential service; four days without it is a major hardship, and we understand that members without service need their power restored so they can get back to normal day-to-day activities. Please continue to be patient with our team and contractors who are working in the field and behind the scenes to repair the damage caused by Hurricane Milton. They are working long hours and desperately want to see your lights come back on, too.”  

 

Restoration and recovery in some communities is a long process due to the substantial number of outages caused by downed lines, broken poles, flooding, fallen trees, and other damage curtailing restoration work. Do not enter a work zone – this is a safety hazard and slows work progress. Crews may need to leave a jobsite to respond to an emergency or get materials; they will return to complete the job.   

 

For outage reporting and updates, SECO Energy offers StormCenter, an outage and communications platform. Members can report outages, check the status of an outage, and sign up for alerts via email, text, or phone. Visit SECOEnergy.com > StormCenter and bookmark the page for quick access. 

 

Stay away from downed wires. Always assume they are energized. Call 911 if you see a downed line. Members who require electricity to operate medical equipment should consider investing in a backup power source or have a relocation plan during extended power outages. Follow manufacturer’s safety instructions if you use a portable generator. Do not run a portable generator while sleeping. Carbon monoxide is emitted from a generator’s exhaust; it is deadly, colorless, and odorless. Avoid the risk of carbon monoxide poisoning by placing portable generators outside in a well-ventilated area, more than 20 feet away from your home, doors, and windows. Never run a generator inside, not even in your garage. Do not connect the generator directly to your home’s main fuse box or circuit panel.
 

For more storm safety tips, visit Ready.gov or download the American Red Cross’s Emergency Severe Weather App by texting “GETEMERGENCY” to 90999. 

Post Hurricane Milton Restoration Ongoing

Restoration continues across SECO Energy’s 2,100-square-mile territory after Hurricane Milton passed through Central Florida. At the peak, over 100,000 SECO members’ electric service was interrupted due to damaging wind speeds and heavy rains. Progress is steady; just over 10,500 services are waiting for restoration as of early this morning; restoration is ongoing through the weekend and early this week.    

 

SECO Energy’s service area has not experienced such widespread damage since Hurricane Irma in 2017. Over 300 additional crews arrived yesterday and got to work with the SECO home team. All crews that arrive onsite first attend a safety briefing that includes an overview of the damage to the system, hazards crews may face in the field, and SECO’s construction standards.  

 

Progress Timeline: 

  • Over 100,000, or 41% of SECO Energy’s 245,000, members experienced service interruption due to Hurricane Milton’s intense wind and rain. Significant progress has been made in restoring power to affected members from the impact of Hurricane Milton, which made landfall near Siesta Key late Wednesday night. 
  • On day one of restoration, the team restored over 55,000 accounts, reducing the percentage of SECO members without power to 18%. All critical accounts were restored; per Florida mandates, critical accounts are the priority. Transmission lines that provide service to substations and large groups of members were also restored. Crews began assessing damage to feeder lines and lateral lines. 
  • On day two, crews continued to repair broken poles and downed trees. Damage assessments continued. By the end of the day on Friday, an additional 23,000 services were restored.   
  • On day three, work and damage assessments continued. Crews rebuilt feeder lines, replaced poles, and removed broken trees. Fresh mutual aid arrived and got to work, with crews restoring over 10,000 members’ services by the night’s end.  

 

“Day four of Hurricane Milton brings new challenges as our SECO home team crews and our mutual aid line and tree crews move into some of the most heavily damaged areas,” said Curtis Wynn, CEO of SECO Energy. “Electricity is an essential service; four days without it is a major hardship, and we understand that members without service need their power restored so they can get back to normal day-to-day activities. Please continue to be patient with our team and contractors who are working in the field and behind the scenes to repair the damage caused by Hurricane Milton. They are working long hours and desperately want to see your lights come back on, too.”  

 

Restoration and recovery in some communities is a long process due to the substantial number of outages caused by downed lines, broken poles, flooding, fallen trees, and other damage curtailing restoration work. Do not enter a work zone – this is a safety hazard and slows work progress. Crews may need to leave a jobsite to respond to an emergency or get materials; they will return to complete the job.   

 

For outage reporting and updates, SECO Energy offers StormCenter, an outage and communications platform. Members can report outages, check the status of an outage, and sign up for alerts via email, text, or phone. Visit SECOEnergy.com > StormCenter and bookmark the page for quick access. 

 

Stay away from downed wires. Always assume they are energized. Call 911 if you see a downed line. Members who require electricity to operate medical equipment should consider investing in a backup power source or have a relocation plan during extended power outages. Follow manufacturer’s safety instructions if you use a portable generator. Do not run a portable generator while sleeping. Carbon monoxide is emitted from a generator’s exhaust; it is deadly, colorless, and odorless. Avoid the risk of carbon monoxide poisoning by placing portable generators outside in a well-ventilated area, more than 20 feet away from your home, doors, and windows. Never run a generator inside, not even in your garage. Do not connect the generator directly to your home’s main fuse box or circuit panel.
 

For more storm safety tips, visit Ready.gov or download the American Red Cross’s Emergency Severe Weather App by texting “GETEMERGENCY” to 90999. 

SECO Energy Makes Significant Progress in Hurricane Milton Restoration

SECO Energy made significant progress in restoring electric service to accounts affected by Hurricane Milton that crossed through Central Florida. Hurricane Milton was a powerful Category 3 storm that caused power outages for over 3.3 million Florida consumers. At the peak, over 100,000 members’ service was interrupted. 

 

SECO Energy’s massive restoration effort launched in the early morning hours of Thursday, October 10. SECO crews, joined by over 1,000 outside line and tree crews, got to work. On the first day of restoration, the team restored over 55,000 accounts. As Florida requires, all hospitals, emergency shelters, assisted living facilities, and government entities that provide public assistance were restored by the cooperative on day one. All transmission lines were restored as well. 

 

Your safety is our priority. After a storm of any magnitude, downed poles and fallen trees could be dangerous. Live wires may be wrapped up in fallen trees and could electrocute someone who touches the branches. Wire on the ground may still be energized and could kill. Do not approach downed lines, call 911 immediately or contact SECO Energy or the local utility.  

 

As restoration enters the second day, generator safety becomes a top concern. Members who use a generator during service interruptions should only do so with safety in mind.  Generators should never be used in an enclosed space – generator engines emit carbon monoxide (CO). If CO is inhaled, it can be fatal to humans and pets, as it is a colorless, odorless, invisible killer.  Do not attempt to use a generator when it is wet, as this poses a risk for electrocution and death.  Always read and follow the manufacturer’s safety instructions contained in the generator operations manual. 

 

“SECO Energy has made significant progress – over 55,000 accounts were restored in less than 24 hours. We know there are thousands of members who are still waiting for restoration, and we care about each one of them,” said Curtis Wynn, Chief Executive Officer of SECO Energy. “Our entire working crew is doing their best to serve every member whether they are working in the field, answering phones, or providing office support; please continue to be patient with them. This is a team effort to restore service for all affected. Safety is a top priority during outage restoration. There are poles and trees still down in our service area and they are out today in full force across our service area to continue restoring service.”  

 

As of early Friday morning, SECO Energy had just over 45,000 accounts without electric service. Crews are working around the clock, stopping only for meals and sleep periods. While crews are spread out across SECO’s service area, there is a concentrated effort today in the Paisley area, St. John’s, Rainbow Lakes, Marion Oaks, Lake Panasoffkee, Citrus County, and south Lake County. 

 

For outage reporting and updates, SECO Energy offers StormCenter, an outage and communications platform. Members can report outages, check the status of an outage, and sign up for alerts via email, text, or phone. Visit SECOEnergy.com > StormCenter and bookmark the page for quick access. 

 

SECO Energy remains dedicated to restoring power and ensuring the safety of its members during this critical time.  

 

SECO Energy Hurricane Milton restoration:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SECO Energy Launches Massive Power Restoration Effort in the Aftermath of Hurricane Milton

Hurricane Milton made landfall near Siesta Key on Wednesday night as a Category 3 hurricane, leaving thousands of homes and businesses without power. In response, SECO Energy began a massive restoration effort to rebuild electric infrastructure, which sustained significant damage from Hurricane Milton, widespread across SECO’s service area. Hundreds of workers from multiple states are assisting, and additional crews are being called to accelerate the recovery.

 

Over 100,000 accounts have experienced service disruption from Hurricane Milton, including six substations that lost the transmission feed from another utility. SECO crews and mutual aid line and tree crews worked to restore electric service until 7 p.m. last night when strong winds halted restoration for 13 hours. Restoration efforts resumed early this morning, and crews will work around the clock until every SECO Energy member’s power is fully restored. Additional crews are being called in to assist.

 

As of 9 a.m. Thursday morning, just under 90,000 locations remain without electricity due to fallen trees, downed lines, broken poles, and severe flooding. SECO Energy will work quickly and safely to bring members back online. Complete power restoration is expected to take multiple days.

 

“As we work to restore power in the aftermath of Hurricane Milton, we have assembled a force of SECO home team crews and hundreds of line and tree crews from across the nation to support what will be one of the largest power restoration efforts in SECO’s history,” said Curtis Wynn, Chief Executive Officer of SECO Energy. “I want to assure our members that SECO Energy is committed to getting the lights back on as quickly and safely as possible and will not stop until service has been restored to every member.”

 

SECO Energy prioritizes restoring service to shelters, hospitals, schools, and emergency services (i.e., emergency ops centers, fire stations, and law enforcement facilities) to minimize the impact on public safety and health services. Next, crews restore electric service to the largest number of people in the shortest time possible until every member’s power is restored.

 

Members who require electric service for life-sustaining medical equipment should have a backup power source or plan to relocate. If using a portable generator, follow the manufacturer’s instructions carefully. Always operate generators outside on dry surfaces, away from rain, directing the generator’s exhaust away from your home and any nearby air intakes to other buildings. Deadly levels of carbon monoxide can build up fast from a portable generator’s exhaust.

 

For outage reporting and updates, SECO Energy offers StormCenter, an outage and communications platform. Members can report outages, check the status of an outage, and sign up for alerts via email, text, or phone. Visit SECOEnergy.com > StormCenter and bookmark the page for quick access.

 

SECO Energy remains dedicated to restoring power and ensuring the safety of its members during this critical time.

 

Members are reminded to stay safe and encouraged to adhere to the following safety tips, as conditions remain hazardous in many areas:

 

• Stay away from downed wires. Always assume they are energized. Call 911 if you see a downed line.

 

• Avoid flooded areas. Flooding is a major threat from Hurricane Milton. Flash flooding can occur suddenly due to intense rainfall. Long-term flooding along rivers and streams can persist for days following a storm. When approaching water on a roadway, remember: Don’t Drown. Turn Around.

 

• Avoid crews working in the street. This will keep you and the crews safe and allow them to work on restoring your power.

 

• If you plan to use a portable generator, follow the manufacturer’s instructions and use only when necessary. Don’t overload it. Be sure to turn it off at night when you’re asleep or if you leave your home.

 

• To avoid the risk of carbon monoxide poisoning, place portable generators outside in a well-ventilated area, more than 20 feet away from your home, doors, and windows. Never run a generator inside, not even in your garage. Do not connect the generator directly to your home’s main fuse box or circuit panel.

 

• Protect food and refrigerated medicine with ice in an insulated cooler. If you are without power for more than two hours, refrigerated foods should be placed in a cooler. Foods will stay frozen for 36 to 48 hours in a fully loaded freezer if the door remains closed, and a half-full freezer will generally keep frozen foods for up to 24 hours. Check foodsafety.gov to learn when to throw out or keep food after a power outage.

 

• Tune in to local news broadcasts for the latest weather and emergency information.

 

 

For more storm safety tips, visit Ready.gov or download the American Red Cross’s Emergency Severe Weather App by texting “GETEMERGENCY” to 90999.