Record Attendance at SECO’s 79th Annual Meeting of the Membership

Attendance boomed at SECO Energy’s 79th Annual Meeting of the Membership on Saturday, March 25. Thousands of members, guests, vendors and VIPs enjoyed hot breakfast biscuits, sweet treats, energy efficiency displays, live entertainment, gifts and a chance to win grand prizes and various door prizes. The weather was filled with trademark Florida sunshine and the springtime breeze kept everyone cool.

The Cooperative’s 79th Annual Meeting broke attendance records with a total of 4,539 registered members and their guests, compared to 3,100 registered members and guests in 2016. Additional parking areas were needed due to the increased attendance. The parking team was responsible for parking over 2,000 vehicles – 600 more than last year – along with 18 motorcycles and even one golf cart that came down US 301 in the wee morning hours.

Parking 2,000 vehicles over a three-hour period and providing shuttle service is complicated. Coordinating the exit of that many vehicles in less than an hour is no small feat either, but SECO appreciates its members’ patience with the exit traffic.

The crowd was well-fed with over 4,500 breakfast biscuits served. SECO kept the crowd lively with sweet treats and caffeine serving more than 10,500 Krispy Kreme doughnuts, 16,000 chocolate chip and oatmeal raisin cookies, along with 5,300 cups of coffee and almost 6,000 cans of soda.

Registered members received a copy of SECO’s 2016 Annual Report and a gift bag with two commemorative insulated steel tumblers. SECO and its wholesale power provider Seminole Electric distributed over 6,000 LED bulbs to members. Members won a total of 127 door prizes, many donated by local businesses and vendors that are also SECO members. Four cash prizes were up for grabs along with a refurbished Dodge Dakota truck and a refurbished electric golf cart.

Michael Niemiec from Inverness won the refurbished 2005 Dodge Dakota truck, Lake Panasoffkee’s Shannon Jessup was the winner of the refurbished electric golf cart from The Villages Golf Cars and The Villages resident Edward Maffuccio was the happy winner of the $1,500 cash prize. Other cash prize winners were Clark Smith from Webster who won $1,000 and Christine Bartow from The Villages and Edward James from Leesburg both won a $500 cash prize.

In the days leading up to the meeting and during, over 400 additional members “liked” SECO’s Facebook page and over 700 members interacted with the cooperative on Facebook during the meeting. These members were entered into a random drawing to win a $300 bill credit. Rosemary May of The Villages was the winner of the bill credit. Members who pledged a financial contribution to The Action Committee for Rural Electrification (ACRE) had a chance to win a patriotic picnic set. ACRE is a committee that funds candidates who support the interests of electric cooperatives such as SECO. Gloria Blackman of Tavares, one of 75 members who pledged to assist ACRE, was the winner of the patriotic picnic set.

Several of SECO’s vendor-partners were on hand to display their energy-saving products and services for interested members. SECO displayed its new Solar Life program – the hassel-free green choice alternative to individual rooftop solar. Six members signed up to have a portion of their utility-supplied power reduced by the output of four solar panels in Seminole Electric’s 8,000 panel solar array located in Hardee County.

SECO’s Solar Square array and its online production dashboard was also on display and accessible to members. The solar demo’s house replica displays a bi-directional meter for net metering, an inverter and a photovoltaic module on a simulated rooftop. Members interested in solar energy can use the Solar Estimator to help determine costs and output.

During his CEO Report, Jim Duncan asked members to consider enrolling in the Pennies from Heaven program that offers financial aid to local members. “SECO’s Pennies from Heaven program rounds up members bills to the nearest dollar. Currently, less than 8,000 members contribute to the program. If all 197,000 members enrolled in Pennies from Heaven, the yearly contribution would top $1.18 million. Imagine all of the good your pennies could contribute to in your communities if every SECO member enrolls in the program.”

Ray Vick, Board of Trustees President, stated, “I am personally asking all 197,000 members to consider contributing to Pennies from Heaven. With more members contributing, the collective pennies could fund local charitable organizations, purchase equipment for first responders, support school and youth programs, fund teacher endowments and many more worthy causes in SECO’s service area.”

Unfortunately, the record setting attendance created a small shortage in breakfast biscuits and Annual Report gift bags for about 100 members who arrived just before the business meeting began. SECO is in the process of identifying those members to provide an apology letter and gesture of goodwill.

The PowerPoint slides from Saturday’s Annual Meeting are posted online at www.secoenergy.com>YourCo-op. Video footage of the meeting will be posted on YouTube, Facebook and Twitter next week. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Solar Square Demo at March 25 Annual Meeting

Solar power is on the rise in The Sunshine State. Per the Florida Public Service Commission, SECO Energy has the most solar customers of any electric cooperative in the state and almost all municipally owned utilities as well.

As of March 20, a total of 530 SECO Energy members have interconnected solar systems at their homes or businesses. These systems produced 1,789,373 kilowatt hours in 2016, resulting in payments from SECO to these members totaling nearly $140,769.62 last year alone. Over the life of these systems, the cooperative has paid $510,039 to members who produced more electricity with their solar systems than they consumed. Per the PSC, this is the highest payback of any utility in the state.

SECO’s net metering policy provides for the payback for excess solar energy at the company’s “avoided cost.” In essence, members with solar arrays are treated as small-scale wholesale providers. The cooperative pays these members for their excess power at the same rate SECO pays Seminole Electric Cooperative for power produced traditionally from fossil fuels.

CEO Jim Duncan states, “I’ve been pretty vocal over the years in candidly explaining the merits and drawbacks of rooftop residential solar installations. SECO has been successful in supporting members who generate their own power without resorting to rebates or credits that inadvertently create financial burden on other members.”

SECO’s philosophy is that those who choose to invest in solar should bear the long-term costs to receive the benefits. It is clear from the number of members installing solar that people are willing to make the financial investment. The Cooperative encourages members to exercise caution when considering solar. If you have questions or need an unbiased opinion, contact SECO’s Energy Services team for a free assessment. A team member will evaluate whether solar is right for you by examining orientation, roof pitch, usage history and potential payback.

Members are also encouraged to attend the SECO Solar Square demonstration at the March 25th SECO Annual Meeting at 293 South US Highway 301 in Sumterville. The SECO team will display various types of systems and installations, costs, contract requirements, net-metering, billing, and projected generation.

SECO’s own array (the Solar Square) and its online production dashboard will be on display and accessible to members. The solar demo’s house replica displays a bi-directional meter for net metering, an inverter and a photovoltaic module on a simulated rooftop. Members interested in solar energy can use the SECO Solar Estimator to help determine costs and output.

Members who are not interested in investing in their own solar array but want to live a greener lifestyle can enroll in SECO’s new Solar Life program. The member pays a flat $32 monthly fee in exchange for the kilowatt hour output of four panels.

Come out to the SECO Energy pavilion this Saturday, March 25th for free food, fun and fabulous prizes. Gates open at 8 a.m. and the business meeting starts at 10:30 a.m. Prize drawings are held after the business meeting – members must be present to win.

SECO News, January 2017

Duncan’s Digest: Toys for Tots and United Way

The Christmas spirit was upon us all as we participated in the U.S. Marine Corps Reserve Toys for Tots Program. SECO’s employees helped me load hundreds of toys, donated by employees and members, for local children.

Toys for Tots collects new, unwrapped toys and distributes as Christmas gifts to less fortunate children in the community. As a Marine myself before my hair turned gray, I know thatToys forTots is a special program for children in need. Hundreds of children will wake up to Christmas presents under the tree, thanks to the generosity of our employees and members.

During SECO’s 2017 United Way campaign, employees opened their checkbooks and donated generously. SECO employees pledged $50,171 for United Way’s campaign for local communities.

United Way improves the quality of life for millions of people. I am grateful to work with employees who have the power and goodwill to improve the communities we serve. SECO employees are a generous bunch of folks, and their efforts are applauded.

From my family to yours, I wish you a healthy, Happy New Year!

New Year, New Efficiency Tool

Happy New Year! What are your resolutions this year? Start off on the right foot with SECO’s new online Energy Estimator tool.

The estimator helps members understand the amount and cost of the energy that appliances, lighting, and other electronics use in their home. It calculates your monthly refrigeration costs, the price for each load of laundry, the annual amount of energy your oven uses and more. Submit your results and within minutes you will receive an email comparing your usage to the average Central Florida household and tips to save energy and money.

SECO has three great prizes up for grabs for members who explore the Energy Estimator and increase their energy efficiency IQ. After completing the Energy Estimator and emailing your results, your name will be entered into a random drawing to win a $300 bill credit, a package of energy efficiency tools that includes a $100 Lowe’s gift card, and a programmable Wi-Fi thermostat. Winners will be notified via email on February 16.

Make a resolution to reduce your energy usage and lower your energy bill. Here’s to an Energy Efficient New Year!

Protection Begins at the Meter

Today’s appliances are sensitive to power surges caused by lightning, accidents, animals and more. Surges can cause catastrophic damage or degrade appliance circuitry over time.

Protection begins at the meter. SECO’s meter base surge arrester reduces most surges to a safe level before they enter your home. The arrestor helps protect large motor appliances like the air conditioner, washer and dryer, refrigerator, stove and dishwasher.

Beat the upcoming storm season rush and subscribe to SECO’s meter-based surge protection by February 15 for a chance to win a $100 Lowe’s gift card. All SECO members currently enrolled in SECO’s surge protection are also eligible to win.

Enroll online or call us at (800) 732-6141. A random winner will be chosen February 15.

Does a Fireplace Save Energy?

Wood burning fireplaces provide a soothing ambience and warmth, but can actually increase your energy usage. Fireplaces pull oxygen and heat from other areas within the home. Approximately 30% of heat goes up the chimney, creating a drop in temperature, prompting your central heating unit to cycle more frequently.

Installing glass doors or a fireback can increase your fireplace’s efficiency. Glass doors act as a barrier to reduce the amount of indoor air escaping through the chimney. In the summer, glass doors help prevent warm air from entering into your home. Firebacks are decorative, cast iron plates that when placed at the back of the fireplace absorb heat and radiate it back into the room.

Although glass doors and firebacks may improve a fireplace’s efficiency, your best course of action is to use your fireplace when it’s just a little chilly and forgo operating your central heating unit during that time. Learn more about SECO’s products and services and energy savings online.

SECO Scholars

For over 20 years, SECO Energy has awarded more than $500,000 in scholarships – launching young scholars on their path to a college education. Once again, SECO’s Board of Trustees has approved up to $36,000 in scholarships for twelve deserving high school seniors.

To be eligible, the student must:

Reside in a home served by SECO.
Graduate high school by the end of the current school year.
Provide proof of acceptance to an accredited college, university or vocational/technical school by the end of 2017.
Plan to be enrolled as a full-time college student.

Applications are available beginning January 4, at SECO’s five Member Service Centers in Lake, Sumter, Marion and Citrus counties, area high school guidance offices, at the SECO corporate offices in Sumterville and online.

To be considered, completed applications must be received no later than 5 p.m. on March 31. Applications may be dropped off at any SECO Member Service Center or mailed to:

SECO Energy<br\>Attn: Youth Scholarship<br\>330 South U.S. Highway 301<br\>Sumterville,FL 33585-0301

Winners will be notified by phone or mail on or about April 28. Learn more about SECO’s scholarship program online or call (352) 569-9561.

Read the full January 2017 SECO News here.

SECO Employees Embrace Local Charities

During this Christmas season of giving, SECO Energy employees embraced local charities by donating generously to United Way and Toys for Tots. Concern for Community is a key cooperative principle that SECO employees embody when they enrich the lives of thousands in local communities through donations.

A program that improves the quality of life of millions of people all over the world is United Way. During SECO’s 2017 United Way campaign, employees opened their checkbooks and donated generously. SECO employees pledged $50,171 for local communities aided by United Way.

The pledge amounts per county are:

Lake and Sumter Counties – $27,132
Marion County – $13,055
Citrus County – $5,876
Other counties – $4,108

SECO found the holiday spirit early by participating in the U.S. Marine Corps Reserve Toys for Tots Program. The Toys for Tots mission is to collect new, unwrapped toys and distribute the toys collected as Christmas gifts to less fortunate children in the community in which the campaign is located.

As a Toys for Tots drop-off location, SECO employees collected hundreds of toys to make local children’s holiday special this year. Many SECO members also stopped by and dropped off gifts for this worthy cause.

Jim Duncan, CEO, stated, “As a not-for-profit electric cooperative, SECO believes in supporting local charities such as United Way and Toys for Tots. Generating pledges of over $50,000 for local communities is a testament to the generosity of the employees here at SECO. And hundreds of children will wake up to Christmas presents under the tree, thanks to our employees and members.”

SECO’s United Way and Toys for Tots emcee, Kathy Judkins, Deputy Director of Civic, Charitable and Government Affairs, is delighted by the generosity of SECO employees. Judkins stated, “The donated toys will bring smiles to many local children in need this holiday season. A big thank you to the entire SECO team for their generosity during our season of giving.”

Learn more about United Way and its impact on local communities. Visit Toys for Tots online to learn more about helping local children. More information about SECO’s community outreach programs is available online.

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Earns Capital Credits from Gresco

SECO Energy’s customers are member-owners and SECO – like its members – is a member-owner of other cooperatively structured businesses.

GRESCO is one-such cooperatively owned business that is one of SECO’s premier partners. GRESCO is the cooperatives key utility supplier – the company stocks equipment and supplies to help SECO meet its ever-growing power demand.

On a yearly basis, SECO Energy returns/retires a portion of equity, called Capital Credits, to its members. Like SECO, GRESCO is structured as a not-for-profit cooperative and follows this practice as well. GRESCO returned a portion of SECO’s share of its margins to the cooperative in the amount of $152,929.

Todd McLellan, GRESCO’s General Manager Florida Division is proud of the partnership GRESCO has cultivated with SECO. McLellan stated, “Beginning in 2000, GRESCO and SECO have worked together to develop a long-term partnership. Right now, SECO is GRESCO’s largest equity owner.”

Jim Duncan, SECO Energy CEO stated, “GRESCO is one of our most valued and trusted partners. Because GRESCO is a cooperative like SECO, our partnership is even more special. As a not-for-profit electric cooperative, SECO Energy’s top priority is its members, and GRESCO shares that viewpoint as well.”

Duncan added, “Cooperation among cooperatives is a key cooperative principal. Two cooperatives working together – SECO and GRESCO – continue to strengthen the cooperative spirit.”

SECO Energy members receive Capital Credits from the cooperative as well. In November, SECO returned a record $5.1 million in Capital Credits to current and former members. Since inception, the company has returned more than $52.4 million to its members. Learn more about Capital Credits.

“Like” SECO’s Facebook page and “follow” on Twitter for news releases and cooperative updates.

SECO News, November 2016

Duncan’s Digest

Most people would equate a company giving money back to their consumers with flying pigs. However, SECO Energy is different. As a not-for-profit electric cooperative owned by our members, pigs really do fly this time of year – putting money back in your pocket with another record Capital Credit retirement.

Here’s how it works: Your membership in SECO Energy builds ownership through your energy purchases. That ownership is defined through the annual process of allocating each member’s share of the co-op’s operating margins from the prior year. The annual amounts for each member who purchased electric service from SECO Energy during that year are referred to as Capital Credit allocations.

Capital Credits are the accumulation of all prior year’s revenue after the co-op’s operating costs and expenses have been paid. These credits are allocated on a pro-rata basis to each SECO Energy member’s account as “Capital Credits” and represent a portion of the member’s patronage with the cooperative in the prior fiscal year.

During its September meeting, SECO’s Board of Trustees approved letting the proverbial pig fly with a record $5.1 million to be returned (retired) to members. Since SECO Energy’s inception, the co-op has retired more than $52.4 million to current and former members. This Capital Credits return is made possible by the sound financial stewardship of SECO’s Board, leadership team and employees. In a positive way, we really do reap what we “sow” – no pun intended.

Each current member receiving a Capital Credits retirement this year will see the amount on the November bill listed as a line item labeled Capital Credits. Visit our Capital Credits page if you have questions about Capital Credits.

2016 Hurricane Recap

Tropical Storm Colin made landfall in the late night hours on Monday, June 6. Colin is the first named storm to make landfall in Florida since Andrea in 2013. While Colin moved across the state, parts of SECO’s service area experienced tropical-storm-force winds and extended periods of heavy rainfall. Colin caused only a small number of outages in SECO’s area. Crews worked quickly and safely to restore these outages within hours.

Hurricane Hermine made landfall as a Category 1 hurricane in the Big Bend area on Friday, September 2. Hermine brought buckets of rain and high winds to the area, causing approximately 14,000 total service interruptions. Along with the hurricane, tornadoes touched down in Sumter County. Members in Marion, Levy and Citrus counties were hardest hit by Hurricane Hermine. The SECO team did a stellar job in quickly restoring power by midnight that Friday.

Hurricane Matthew became an extremely powerful Category 3 hurricane that hugged Florida’s east coast as it traveled north Thursday, October 6. Though Matthew didn’t make landfall in Florida, the storm brought rain and very strong winds to SECO’s service area. The hurricane accounted for approximately 28,000 outages for SECO members. The area hardest hit was east Lake County, which suffered extensive damage. Broken trees, damaged utility poles, flooding and roadway debris were challenges for SECO crews and contractors. By early Saturday afternoon, all SECO members’ power was restored.

SECO was Storm Ready and once again proved the team is the best-of-the-best. SECO enacted its emergency restoration plan and manned Customer Service and System Operations Centers round-the-clock until all restoration was complete. Members reported service interruptions online or called and spoke to a representative 24/7. Thousands of members reached out via Facebook and Twitter to ask questions about restoration and report unsafe conditions. Members on social media offered thanks, compliments, praise, prayers and well-wishes for the entire SECO team and the contractors working to restore power.

Thank you, SECO Energy members, for your patience and understanding, as well as your kind words, prayers and compliments – they are truly appreciated. Words cannot begin to express our gratitude.

Power Outage Safety

If a power outage occurs, contact SECO Energy right away. Don’t assume that someone else has already reported it, and don’t worry that we’re too busy. Every call and online outage report helps pinpoint the location and extent of an outage. Be sure to let us know if you see downed power lines or any damaged utility equipment. If there’s an immediate danger, call 911.

Don’t Use Candles

Avoid using candles during power out-ages – the risk of fire is too great. Use battery-powered lights, like a flashlight or LED lantern, for emergency lighting.

Protect Your Appliances

When a storm involves high winds or lightning, turn off and unplug as many appliances as possible (including your HVAC during a summer storm). This will prevent damage from a power surge when service is restored. After the storm has passed, flip the breakers back on, plug in and turn them on one at a time. Consider enrolling in our Surge Protection program.

Flood Dangers

If flooding occurs or is predicted in your area – do not use any electrical devices. Turn off the main circuit breaker or remove the primary fuse cartridge – but only if you can reach it without touching water.

To report outages quickly and easily online, bookmark Storm Center on your smartphone or tablet or call the outage hotline at (800) 732-6141.

Holiday Energy Savings

The holiday season is upon us. Decorating, holiday gatherings and gift buying are in full swing. Here are a few tips to keep your energy-saving efforts intact while enjoying all the festivities.

Decorate with LED holiday lights. LED lights are more efficient, last longer and are safer than standard incandescent lights. The initial purchase cost is higher, but LEDs use much less energy and produce a lot less heat.

Holiday gatherings usually mean a lot of cooking. Don’t peek inside the oven. Each time you open the oven door, the temperature drops by as much as 25 degrees – forcing the oven to use more energy. It’s not necessary to pre-heat the oven for baking times over one hour. You can turn off the burner 5 to 10 minutes before the dish is done on an electric stove-top. Keep the lid on until time is up.

When it comes to gift buying, consider purchasing ENERGY STAR qualified items. Electronics such as computers, TVs and other appliances are popular choices. ENERGY STAR qualified products may cost more up front, but they will save in energy use for years to come.

Area Light Out?

Do you or a neighbor have a SECO Energy area light that isn’t working properly? Is the light blinking, shining during daylight hours or off completely? Report area light problems day or night on our website. Lights are usually repaired within 72 hours. Have the pole number and location on hand if possible.

Expressions

Members expressed their appreciation for the SECO Team’s hard work during Hurricane Matthew’s aftermath via our websites Contact Us page.

Larry Grose – I’ve been dealing with the public for many years and I am aware of people being the first to complain and seldom to offer atta-boys. I just would like to ask that you pass this along to the proper personnel. I want to offer an atta-boy and sincerely thank those involved for their hard work and restoring power to the homes on Firefox Lane. Your work is greatly appreciated and you are an asset to your employer and community.

Clint Moseley – I wanted to take some time to say thanks for the hard work of the folks at SECO Energy. Hurricane Matthew came through my area and I only lost power once in the middle of the night, which I suspect may have been a maintenance issue. I really appreciate it so much. You guys are wonderful and I am very lucky to have such a dedicated group of people servicing my energy needs. Thank you again and I hope you get more letters of gratitude because you guys deserve it!

Read the full November 2016 SECO News here.

You Can Live the Solar Life

It is easier than ever for SECO Energy members to live the Solar Life. SECO Energy is offering members exclusive access to a brand new Cooperative Solar Project currently under construction in Hardee County adjacent to one of SECO’s wholesale power provider’s existing power plants. The 2.2 megawatt solar array consists of 8,040 panels and is scheduled to be operational by 2017.

SECO’s Solar Life initiative is perfect for members who want to live a greener lifestyle – but don’t want the hassle or expense of installing a rooftop solar array.

Living the Solar Life requires no upfront investment in panels, no roof holes, no insurance premiums and no maintenance costs. No need to worry about HOA or zoning restrictions. And no need to cut down trees to allow a rooftop solar system to produce at full capacity. Subscriptions in the Solar Life program carry no cancellation fee and no minimum term.

Members who subscribe in Solar Life pay a flat monthly fee of $32. The members’ utility-supplied power cost will be offset by the monthly output of four panels of the two-megawatt array.

Visit our website’s Solar Power page to subscribe today. Panel subscriptions are first-come, first-served. If demand outweighs panel availability, interested members will be placed on a waiting list in anticipation of another large-scale solar project.

Live the Solar Life with SECO Energy, the hassle-free green choice.

SECO News, September 2016

Conduct a Home Energy Assessment Online

Your happiness with SECO Energy is dependent on low rates, high reliability and help managing your energy use to keep your bills low. As a not-for-profit electric cooperative, we’re one of those rare companies that actually want you to use less of our product. So to help you identify energy-wasters in your home, SECO has developed an online Home Energy Assessment. By answering a short series of questions in four quick steps, you’ll input simple answers that allows SECO to send you an email – within minutes – that provides low-cost and no-cost energy-saving tools and tips to cut down on your usage – thus lowering your electric bill.

The Home Energy Assessment is easy. There’s no math to do and all you need to start is your electric bill to input your account number. Take the Home Energy Assessment today and start saving money and energy. The email you receive comes in checklist format, giving you a step-by-step path to lowering your bill.

Find the Home Energy Assessment here. If you’re not so tech savvy and rely more on pencil and paper, just give us a call and we’ll mail the assessment to you. If you’re looking for a way to save big money, visit our Facebook page for the latest trivia contest. Not only could you win a $300 bill credit, you’ll have access to real-time outage and restoration information, the latest energy-efficiency gadget news, community outreach projects and more..

Storm Ready

We are mid-way through the 2016 Atlantic hurricane season. Hopefully, Floridians will dodge the hurricane and tropical storm bullet again this year, but the month of September is often the most active of the season, so we shall see. Even though Tropical Storm Colin (the earliest third named storm in the Atlantic in recorded history) is the only tropical event that made landfall so far this year, SECO remains vigilant and Storm Ready.

SECO’s Operations employees stand ready to respond to outages 24 hours a day, 7 days a week, 365 days a year. SECO’s local customer service team is available to answer member phone calls (and emails) and assist members in one of our five convenient office locations. Members can interact with our Communications team live on social media for outage information, weather affecting our area and cooperative updates. Also, visit our Storm Preparedness to review our Emergency Preparation Checklist with your family so you can stay safe and Storm Ready!

Bill Enhancement

When you open your bill, the new graph will make it easy to track usage on a monthly basis and know if you used more or less energy the same month the previous year.

Members can also track energy usage through SmartHub, SECO’s online account management tool. Access SmartHub on your computer, tablet or smartphone to view or pay a current bill, review a previous bill, compare yearly or monthly energy use, update your mailing address or phone numbers and view SECO’s social media feeds. Visit My Account and register for SmartHub today.

Safety Corner: Top 10 Kids’ Safety Tips

Electricity is everywhere. It lights our homes, charges our phones, runs our appliances and powers our quality of life. But electricity can be dangerous. Explain to your kids how electricity works and warn them why it’s important to follow these safety tips.

Never put fingers, toys or other objects in an electrical outlet
Keep metal objects out of toasters
Never use anything with a cord or plug around water
Never pull a plug from an outlet by its cord
Stay away from substations and power lines
Never fly kites or climb trees near power lines
Never place your drinks on top of electronics
Stay away from broken or fallen power lines
Never touch big, green metal transformer boxes
Obey warning signs on power poles, substations and transformer boxes

Facebook Trivia Winners

Congratulations SECO Energy member Craig McDade of Belleview who correctly answered our three surge trivia questions on Facebook. Craig was randomly selected as our winner of the $300 bill credit. Eric Schwab from Leesburg is the winner of the Kindle Fire and Eleanor Newton, also from Leesburg, is the winner of a $25 restaurant gift card. Congratulations Craig, Eric and Eleanor!

“Like” SECO’s Facebook page and “follow” us on Twitter for future chances to win. Not tech savvy? Look for the last six digits of your account number in this month’s SECO News for a chance to win a $25 restaurant gift card. Call or email us if your number appears. Good luck!

Expressions

I would just like to say thank you for the opportunity you gave me in receiving your scholarship, and for seeing something in me. With this I will have a greater chance in succeeding in everything I want to do in college, and for that I am extremely thankful. I would also like to thank all of SECO for the celebration we had with all of the winners as it was a very enjoyable time for my mom and I.

Once again thank you for everything.
Raul Bayas
Ocala, FL

I wish to express my utmost gratitude to you for choosing me as a recipient of the 2016 SECO Scholarship. By providing such an award you are furthering my academic success in the future by allowing me to focus whole-heartedly on my studies. I cannot adequately express my thanks for not only what you have done for me, but many students before and after me who would be far less likely to succeed if it weren’t for people like you.

Thank you,
Cayley Buckner
Ocala, FL

Read the full September 2016 SECO News here.

SECO Energy Welcomes New Villagers

SECO Energy representatives Melanie Hinde and J.D. Simmons joined The Villages Homeowner’s Association at their monthly Newcomer’s Meeting on Tuesday, July 12, at The Colony Recreation Center in The Villages.

Over 130 new Villagers were introduced to a variety of service providers, such as SECO, Villages clubs and advocacy groups available in their area. At the meeting, Villagers were treated to snacks, giveaways from vendors and the opportunity to win a 12-month supply of HVAC air filters, courtesy of SECO, and other door prizes.

Fred Briggs, VHA President, encouraged the new Villagers to join the VHA, which is 16,000 members strong and growing. The VHA’s mission is “To enhance the residents’ enjoyment and pride of community through compassion, advocacy and education.” Residents are encouraged to turn to the VHA for help with many issues facing senior citizens, such as scams, Medicare discrepancies and insurance claims.

Kathryn Gloria, Vice President of Corporate Communications and Energy Services stated, “SECO serves almost 200,000 members – 48,000 of those members live in The Villages. The Newcomer’s Meeting is an opportune time to introduce our not-for-profit electric cooperative, along with its benefits and services, to the newest residents in The Villages.”

SECO Energy members don’t have to be present at a VHA meeting to take advantage of the company’s benefits. Any member can visit our website’s Energy Solutions section to access our filter change program, giving members deep discounts and free delivery on HVAC and refrigerator filters.

To learn more about the VHA and find a future meeting, visit www.thevha.net SECO Energy has speakers and presentations available for groups of any age or size. To learn more about SECO’s community support or to request a speaker, visit www.secoenergy.com. “Like” SECO’s Facebook page and “follow” the company on Twitter.

SECO News, August 2016

In 2015, the J. D. Power Electric Utility Residential Customer Satisfaction Study ranked SECO Energy “Highest in Customer Satisfaction Among Midsize Utilities in the South.” Words cannot express the gratitude our Board of Trustees, leadership team and employees felt after winning such a prestigious, humbling award. The entire cooperative was inspired, setting our sights on a repeat performance with continued improvement in serving our members.

You, our members, ranked SECO highly again in 2016, honoring us with another J.D. Power trophy. We are referring to the pair as our “Dynamic Duo.” This year’s ranking placed SECO Energy in a segment with the toughest competition – all cooperatives across the nation with over 100,000 meters.

On July 12, J.D. Power announced that SECO Energy has been ranked “Highest in Customer Satisfaction Among Electric Cooperatives.”
J.D. Power’s six scored factors are:

power quality and reliability
price
billing and payment
corporate citizenship
communications
customer service

SECO’s 2016 overall customer satisfaction score this year is an astonishing 769, which is a 20-point increase from our 2015 score. This increase reflects significant efforts by our employees to improve the level of service you receive from SECO.

Our Operations & Engineering employees focused on reducing outage durations and improving facilities to deliver safe, reliable power. Member communications have been modernized through our redesigned website, online “Contact Us” web form and stronger social media usage. SECO News is more interesting – promoting energy efficiency, safety and ways for members to win bill credits and prizes.

Customer Service folks answered more than 300,000 phone calls in the last year and handled nearly 250,000 transactions in our Service Centers. Our Billing team generated nearly 2.5 million billing statements in the last 12 months.

SECO’s sound financial management allowed us to retire $4.6 million in Capital Credits to members in 2015 ($47.3 million since inception). And most important, we dropped the cost of electricity again on June 1st – the 8th decrease of members’ bills in the last three years.

Historically, electric cooperatives rank the best of the best in customer satisfaction compared to municipal and investor-owned utilities. Electric cooperatives are owned by the members they serve, which means our Board of Trustees, leadership team and employees focus on our most important asset: you, our member.

Thank you, members, for ranking YOUR electric cooperative as the best in the nation. It is our privilege and pleasure to serve as your electric provider.

Community Support

Red Nose Day

SECO Energy employees and members brought the laughs and raised $1,181 to support FUN-raising on Red Nose Day. Wearing big, red noses may be fun, but Red Nose Day is serious support for many global charities. Donations contribute to meals for children in homeless shelters, antibiotics to treat pneumonia, eye exams, medical supplies and support homeless shelters for children.

Trees Donated to Habitat

This summer, SECO added to the beauty of the urban forest and energized the community by donating trees and shrubs to Habitat for Humanity Lake-Sumter. For nine years in a row, SECO has been recognized by the National Arbor Day Foundation as a Tree Line USA utility. The collection of cypress trees, loropetalum bushes, bougainvillea and lily hybrids will be planted at various Habitat projects in Lake and Sumter Counties.

Trees beautify communities and save energy when planted in the right place. Shade from trees can reduce cooling costs and trees block wind in the winter to reduce heating costs. To learn more about planting the right tree in the right place and saving energy, visit the Reliability section of our website.

Community Action Luncheon

SECO Energy representatives attended the Central Florida Community Action Agency (CFCAA) Annual Awards Luncheon. As a Diamond level sponsor, SECO joined community leaders in honoring the CFCAA board members, staff and area residents who dedicate their time to enrich the lives of Alachua, Levy and Marion county citizens. The CFCAA’s purpose is to reduce poverty and help low income individuals and families become self sufficient. Photo inset: CFCAA CEO, Charles J. Harris Jr., with the Honorary Senior Judge Sandra E. Champ.

Extra Pennies?

Partner with SECO to help your neighbors in need. SECO’s Pennies from Heaven program rounds up your electric bill to the nearest dollar. The pennies donated are used to assist fellow SECO members with bill payment and to help members in dire and unique circumstances. Sign up for Pennies from Heaven today.

New Fleet Look

Have you seen our new look? Our entire fleet’s branding has been redesigned to display SECO Energy’s new logo. We think it looks pretty snazzy; do you?

Community Solar Project

In June, SECO Energy’s wholesale power provider Seminole Electric Cooperative, Inc. began construction on its 2.2 megawatt solar facility. SECO members will have the ability to live a greener lifestyle and reduce their carbon footprint by enrolling in this upcoming Cooperative Solar Project. The enrollment process is slated to begin in October, and the project should be operational by 2017. Watch for more details on our website.

Energy Efficiency: Cash-saving Splash

Florida summers are long and hot. One of the best ways to beat the heat is in the family pool. Although the cost of running a pool adds a little to your electric bill, there are ways you can save.

Variable-speed pumps are the best energy saver. They are much more energy efficient than traditional, single-speed pool pumps. Before spending the money on costly repairs for an older pump, consider upgrading to the newer technology. Regardless of the type of pump, install a pool timer and set to operate 6-8 hours daily during the summer and 3-4 hours daily during the winter.

If you’re thinking about heating your pool, think solar. Solar panels are the most economical way to heat the water. The next best energy-saving option is a heat pump pool heater. To reduce heat loss, utilize a pool cover. Covering your pool when not in use is the single most effective means of reducing heating costs and can save you as much as 70% in electric costs.

For more information on how to save energy or to learn more about SECO Energy products and services, visit our website’s Energy Solutions section.

Slam the Door on Scams

SECO is cautioning members to slam the door on utility scams. Exercise caution when answering the door – don’t get scammed. All SECO employees carry – company issued identification – don’t hesitate to ask to see an employee’s identification. All approved SECO contractors display an “Authorized SECO Contractor” sign on their trucks, and members can view the list of authorized contractors at SECOEnergy. com under the Reliability tab.

If you receive a call threatening disconnection of service if the bill is not paid immediately, or have a question about an employee or contractor call SECO at (352) 793-3801. Prevent any bill payment confusion by enrolling in automatic bank draft today – call us or establish an online account at secoenergy.com. Don’t let scammers in – slam the door!

Facebook Winners

Congratulations to SECO Energy member Mary Wimberly of Wildwood who correctly answered our three outage prevention trivia questions on Facebook. Mary was randomly selected as our winner of the $300 electric bill credit. Congratulations, Mary!

Scott Bidgood of Ocala is the winner of our “Dodged a Bullet” gift basket. Scott posted photos and offered members additional storm preparedness tips on Facebook. Congratulations, Scott we hope you enjoy your goodies!

Be sure to “like” SECO’s Facebook page and “follow” us on Twitter for more chances to win. Also, look for the last six digits of your account number in this month’s SECO News for a chance to win a $25 restaurant gift card. Call or email us if your number appears. Good luck!

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Archive

Home » Company News • Press Releases

Duncan’s Digest: Toys for Tots and United Way

New Year, New Efficiency Tool

Protection Begins at the Meter

Does a Fireplace Save Energy?

SECO Scholars

Read the full January 2017 SECO News here.

Duncan’s Digest

2016 Hurricane Recap

Power Outage Safety

Don’t Use Candles

Protect Your Appliances

Flood Dangers

Holiday Energy Savings

Area Light Out?

Expressions

Read the full November 2016 SECO News here.

Conduct a Home Energy Assessment Online

Storm Ready

Bill Enhancement

Safety Corner: Top 10 Kids’ Safety Tips

Facebook Trivia Winners

Expressions

Read the full September 2016 SECO News here.

Community Support

Red Nose Day

Trees Donated to Habitat

Community Action Luncheon

Extra Pennies?

New Fleet Look

Community Solar Project

Energy Efficiency: Cash-saving Splash

Slam the Door on Scams

Facebook Winners

Read the full August 2016 SECO News here.

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NEED HELP? CALL (352) 793 -3801

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Company News • Press Releases