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SECO News February-March 2025

Wynn's Wire

Strengthening Rural Communities

 

DEAR MEMBER,

 

The United Nations has proclaimed 2025 the “International Year of Cooperatives,” recognizing how cooperatives support local economies and community development. Guided by the principle of Concern for Community, SECO Energy focuses on improving the lives of our members across Citrus, Hernando, Lake, Levy, Marion, Pasco, and Sumter Counties.

 

This past year, SECO Energy explored community solar and microgrids to improve energy resilience and sustainability, particularly in rural areas. We held a series of meetings with local officials and key community leaders to identify ways to enhance life in Central Florida, resulting in the formation of a committee to address community needs and plan future projects that will directly benefit our rural communities.

 

As your trusted community partner, we’ve begun replacing older high-pressure sodium (HPS) area lights with LED communal lighting to improve energy efficiency and safety. At the same time, we’ve continued to convert overhead power lines to underground construction that helps reduce weather-related disruptions in electric service. We have completed system improvement projects across the service area, including new substations and upgrades that increase capacity at some of our existing substations. Our Expansion and Improvement Plan continues to move forward to ensure services remain reliable and sustainable to meet the ever-increasing demand for safe and affordable energy.

 

Through educational opportunities and community programs like Youth Tour and scholarships for high school students, we hope to inspire the next generation to pursue careers in the energy industry, contributing to a future of safe, efficient, and innovative energy solutions to strengthen our communities.

 

Sincerely,

 

 

CURTIS WYNN

Chief Executive Officer

 

 

 

 

SECO Energy completed its annual member-wide customer satisfaction survey, where over 1,200 members were asked to participate. The member responses were sent to the American Customer Satisfaction Index (ACSI®), a company that measures customer satisfaction across multiple industries throughout the entire United States. For 2024, SECO Energy received an ACSI score of 91 on a 100-point scale.[1]

 

SECO Energy’s score is higher when compared to publicly measured investor-owned utility scores and municipal utility scores reported in the syndicated 2024 ACSI Energy Utility Study and places SECO Energy 17 points higher than the average investor-owned utility score of 74, as well as 16 points higher than the average municipal utility score of 75, per the industry ratings.

 

ACSI® is one of the oldest and most highly regarded industry satisfaction studies which publishes annual customer satisfaction results for approximately 400 companies across about 40 industries and 10 economic sectors based on roughly 200,000 customer interviews.

 

For more information, please visit theacsi.org/industries/energy-utilities/

 

[1] Compared to publicly measured energy utilities in the ACSI® survey of customers rating their own energy utility. Results based on data provided by SECO Energy, collected between December 2 and 9, 2024. ACSI did not regulate the survey administration or sample size. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. For more about the ACSI, visit www.theacsi.org

 

 

 

 

 

 

SECO Energy is pleased to announce the following students have been selected as this year’s Tallahassee Youth Tour Delegates:

 

  • Ryan Allen, Eustis
  • Thomas Astacio, Dunnellon
  • Lillian Brogan, Fruitland Park
  • Allister Clarke, Lake Panasoffkee
  • Molly Flynn, Clermont
  • Ranaijha Hepburn, Ocala
  • Sariah King, Bushnell
  • Kaiming Lei, Middleton
  • Jayley Lewis, Bushnell
  • Bella Maurice, Belleview

Please join us in congratulating these students as they embark on a once-in-a-lifetime opportunity to attend a leadership conference in Tallahassee, where they will tour Florida’s capital, learn about the Cooperative Business Model, and meet local representatives.

 

 

 

 

The SECO Energy Foundation is dedicated to uplifting and strengthening communities in Citrus, Hernando, Lake, Levy, Marion, Pasco, and Sumter Counties to improve quality of life. Through grants and partnerships, the Foundation supports a wide variety of local nonprofits.

 

SECO Energy members who round up their monthly utility bills are making a meaningful difference in our local communities, and we are grateful for your support. See how those small contributions are making a big impact:

 

OVERVIEW OF FOUNDATION FUNDING FOR 2024

STEM Projects – $50,000

Environmental Projects – $10,000

Energy-Related Projects – $40,000

Veterans Initiatives – $105,000

Public Safety and Education Programs – $75,000

Health/Human Services – $365,475

 

The SECO Energy Foundation operates as a tax-exempt charitable organization under Section 501(c)(3), and contributions are tax-deductible. To learn more about the Foundation, view awarded grants, and explore funding guidelines, visit SECOFoundation.org.

 


If you have a home office, look for opportunities to save energy in your workspace. ENERGY STAR® rated equipment consumes up to 50% less energy than standard models. Avoid phantom load by plugging equipment like computers, printers, and scanners into a power strip, then turning the power strip off once your workday is done. These types of equipment still use small amounts of power even when switched “off.” You can also save energy in your home office by replacing older bulbs with energy-saving LEDs.

Source: energy.gov

 

 

 

Read the full February-March SECO News.

SECO News January 2025

Wynn's Wire

 

 

DEAR MEMBERS,

 

The new year is bringing new opportunities for innovation and savings. SmartHub, SECO Energy’s trusted online platform for bill payments, now offers enhanced options to reduce energy and manage your home’s energy consumption more efficiently.

 

Over 180,000 accounts have been upgraded to Advanced Metering Infrastructure (AMI) technology. These members can now access their home’s detailed energy use in 15-minute intervals, which is much more frequent compared to traditional monthly meter readings. With AMI technology, you can also set up high-energy usage alerts to spot spikes in energy use and take action to reduce consumption before the high-energy usage hits your bill at the end of the month.

 

To pinpoint appliance and electronics use more accurately, visit SmartHub and build your home energy profile. When you add your appliances and devices to your profile in SmartHub, you can see how much electricity each appliance consumes and how that use translates into dollars spent. Using appliance-specific data, you can leverage analytics to find ways to reduce unnecessary energy consumption. Building your home profile in SmartHub takes only a few minutes.

 

Consider joining our new SECO Smart Connect Program for even more savings! This program rewards residential members for lowering energy use during peak demand times through eligible devices like smart thermostats, electric vehicle (EV) chargers, and battery backup systems. By enrolling eligible devices and adhering to the program’s terms and conditions, you will earn reward credits that will be directly applied to your SECO Energy bill for your participation.

 

Every little bit helps, and this year, SECO Energy wants to offer you innovative energy services along with tools and resources to help and incentivize you to monitor and manage your home’s energy usage.

 

Sincerely,

 

CURTIS WYNN

Chief Executive Officer

 

 

 

 

SECO News January 2025 Now Accepting Applications for SECO Energy's 2025 Scholarship Program

 

SECO Energy’s Board of Trustees has approved $36,000 to fund the 2025 Scholarship Program to ease the financial burden for up to twelve graduating high school seniors with a passion for powering the future. The program awards each recipient a $3,000 scholarship to continue their pursuit of higher education at an accredited institution in Florida.

 

Eligibility Criteria:

 

➡️  Applicants must reside in a household within SECO Energy’s service area or live with a parent or legal guardian who is an active SECO Energy member.

➡️  Candidates must graduate from high school by the end of the 2024- 2025 academic year (May/June) and enroll in a Florida-based college, university, or technical school by the conclusion of the same year.

➡️  Special consideration will be given to those seeking a STEM-related degree or aiming for a career in the energy sector. Relevant majors include computer science, mechanical engineering, electrical engineering, chemical, nuclear, environmental, civil, agricultural/ biological, industrial, materials science, and various branches of mathematics.

 

Evaluation Process:

When assessing applicants, SECO Energy will weigh financial need, academic accomplishments, community engagement, quality of the personal statement or essay, and relevance of the candidate’s major in preparation for a STEM-related or energy sector career.

 

Application Deadline: March 28, 2025

 

APPLY HERE

 

 

 

 

Smart Connect homepage banner

 

The SECO Smart Connect Program rewards you for reducing energy consumption through enrolled Wi-Fi connected smart thermostats, electric vehicle (EV) chargers, and battery backup systems during peak demand.

 

HOW IT WORKS?

Enrolling allows SECO Energy to temporarily adjust the settings on eligible Wi-Fi connected smart devices during periods of peak energy demand. These minor adjustments help reduce the strain on the electric grid when energy usage is at its highest.

 

DO YOU QUALIFY?

🔲  Are you a residential member?

🔲  Do you have an approved smart device such as a thermostat, EV charger, or battery?

🔲  Do you have a Wi-Fi network that is compatible with your smart device?

🔲  If you plan to enroll a thermostat, do you have a working central air conditioning unit?

 

ENROLLING IS EASY!

Learn more and sign up today! Click HERE.

 

 

 

 

SECO News January 2025 Trustee Education Milestones A Message from Board President Gerald Anderson

 

Your SECO Energy Board of Trustees encompasses nine of your fellow SECO members. Each elected Trustee represents a District. Trustees provide governance and oversight to the cooperative, as well as oversee the establishment of corporate policies. SECO Energy is member-owned and member-governed, so your Trustees prioritize members’ need for reliable, affordable, and safe electricity.

 

To prepare for their Board leadership role, SECO Energy Trustees invest extensive time and resources to complete a nationally recognized curriculum offered by the National Rural Electric Cooperative Association (NRECA). Our two newest Trustees, James LaMotte from District 4 and Marty Proctor from District 8 have completed the requirements to be recognized as Credentialed Cooperative Directors (CCD).

 

The initial step in the NRECA’s Director Education program is earning the CCD. The next step is to build on their core education by completing the Board Leadership Certificate and ultimately completing the requirements for the distinguished Director Gold Credential. Through their full engagement with the NRECA’s curriculum, these two gentlemen are well on their way to achieving Gold.

 

These education programs equip us with the knowledge and skills to serve on your behalf, focusing on the responsibilities and liabilities of a Trustee, understanding the electric business, board operations and processes, strategic planning, and financial decision-making.

 

 

 


SECO Energy employees and Trustees have pledged $59,381 to local United Ways for 2025! SECO has held an annual United Way pledge donation for over 20 years. Since 2004, the total pledged to United Way has eclipsed $1.1 million! Thank you, SECO team, for your generous contributions to our local communities.

 

 

 

Read the full January SECO News.

SECO News December 2024

 

DEAR MEMBERS,

 

I want to end the year by thanking you for your SECO Energy membership. In the aftermath of Hurricanes Debby, Helene, and Milton, SECO Energy received thousands of phone calls, emails, letters, and social media comments expressing your unwavering support as we underwent a massive restoration effort. The SECO team is grateful for your patience and encouragement. I also want to thank the over 1,200 line and tree contractor crews, and food and service workers from across the nation who traveled to SECO to support one of the most extensive power restoration efforts in our history.

 

This year also marked several key milestones. We announced SECO Energy’s Expansion and Improvement Plan, launched the SECO Smart Connect Program that rewards members for saving energy, and made significant progress in our systemwide upgrade to Advanced Metering Infrastructure (AMI). We increased the capacity at several substations to meet the growing demands of new residential and commercial developments, and began transitioning area lighting to LED fixtures for improved efficiency.

 

Furthermore, we advanced our mission to support rural communities through engagement at the White House’s Rural Communities in Action Event and by collaborating with officials and key community leaders to address local needs. We achieved a lot this year, and despite challenges that came our way, the resilience of SECO Energy employees shone brightly and demonstrated the dedication that defines who we are as a cooperative.

 

As we look to the future, we anticipate the demand for safe, reliable, affordable electric service will continue growing. We also want to continue our efforts to engage with you – our valued members – through our innovative energy services offerings. The entire SECO Energy team will continue to explore new ways to support and meet member needs right here in Central Florida.

 

From the SECO Energy family to yours, we wish you a very Merry Christmas and a safe and Happy New Year!

 

Sincerely,

 

 

 

 

 

 

 

 

 

 

 

CURTIS WYNN

Chief Executive Officer

 

 

Heating, ventilation, air conditioning (HVAC) systems work best when serviced regularly (one to two times yearly) by a certified HVAC professional.

Don’t walk on thin ice waiting until unusual sounds are coming from the HVAC system, musty or burning-smelling odors, poor airflow in certain rooms, or high spikes in energy usage – schedule a service call and beat the rush before any cold snaps. Regular maintenance will help you feel comfortable at home and improve your HVAC system’s efficiency and longevity.

 

SECO Energy recommends setting your heating temperature between 68°F and 70°F. Why? When temperatures drop, the wider the difference between the outdoor temperature and the temperature in your home, the more energy your HVAC system will use to maintain the set temperature. This is why heating and cooling costs increase during cold and hot seasons.

 

Ensure your air vents or heating elements (like radiators) can adequately heat your home and aren’t blocked by furniture or rugs. Seal windows and exterior doors with caulk and weather stripping to help keep warm air in and cold air out. Open window blinds and curtains to let natural sunlight warm your home during the day and close them at night to block the chilly night air.

 

Increasing the heating temperature causes your HVAC to run longer, which will increase energy costs. Now is a good time to invest in a Wi-Fi-connected smart thermostat – use the programmable energy-efficiency settings to save energy and reduce your monthly bill. Finally, visit SECOEnergy.com > Energy Solutions > Smart Connect Program to find out which Wi-Fi-connected thermostats are eligible to participate and how to earn incentives.

 

IT PAYS TO SAVE with the SECO Smart Connect Program! Click this link to learn more and enroll.

 

 

 

 

 

 

According to the Electrical Safety Foundation, there are an estimated 860 home fires each year caused by holiday decorations and another 210 home fires caused by Christmas trees. Safe decorations are the best decorations to keep you on the nice list and off the naughty list this year.

 

TIPS TO HELP YOU DECK THE HALLS SAFELY THIS HOLIDAY SEASON:

  • Keep decorations at least 3 ft. away from open flames and heat sources.
  • Inspect all decorations for frayed or pinched wires and replace any that are worn or damaged.
  • Avoid overloading electrical outlets with too many lights or appliances.
  • Refrain from connecting multiple extension cords or running them under rugs, carpets, or furniture.
  • If you have a natural Christmas tree, water it daily and discard it when it becomes dry or starts shedding needles.
  • Test your carbon monoxide and smoke detectors, and make sure they have fresh batteries.
  • Turn off all electrical decorations before leaving the house or going to bed.

 

Remember to enjoy the holiday season without adding decorations to SECO Energy poles. Decorative poles are not rated to withstand the added weight of decorations and holiday lights. It is extremely unsafe to nail or tack signs or decorations to wood poles; sharp objects can pierce our crews’ personal protective equipment and their skin. Poles are also not safe to use as a ladder stabilizer.

 

Santa always checks his list twice before Christmas, so make sure you’re following these tips to stay on Santa’s nice list and enjoy a festive and safe holiday season.

Source: Electrical Safety Foundation

 

 

 

 

 

 

Did you know SECO Energy offers 12 ways to pay your bill? Most payment options are available with no convenience fee.

 

Here are the top 5 most popular options:

 

1. SmartHub

Use SmartHub to pay your bill, view account history, set up hassle-free ongoing payments with bank draft, enroll in eBill to reduce clutter, and monitor your home’s energy usage. You can also make instant payments without registering your account.

 

2. Bank draft

Simplify your life; have your monthly SECO Energy bill drafted from a bank account of your choice. There is no fee to participate in bank draft, no stamps to buy, and no waiting on mail time. Bank draft is the most secure and convenient payment option.

 

3. Pay By Phone

Call 1 (877) 371-9382 to pay 24/7 using a card or electronic check. Note that the phone number to Pay By Phone will change to 1 (855) 938-3432 on January 27, 2025.

 

4. Pay In Person

For drive-thru and kiosk payments, visit Member Service Centers in Eustis, Groveland, Inverness, Ocala, or Sumterville.

 

5. By Mail

Send payments to SECO Energy, P.O. Box 70997, Charlotte, NC 28272-0997.

 

Third-Party Payment Warning: SmartHub is SECO Energy’s only authorized online bill payment system to avoid potential delays, fees, or service disruption. If you are unsure about payment services, contact SECO Energy at (352) 793-3801.

 

Notice to Update Records:
Effective January 27, 2025, SECO Energy’s Pay By Phone number is changing to 1 (855) 938-3432, and members can no longer make payments by calling the former number.

 

 

Read the full December SECO News.

SECO News November 2024

 

 

DEAR MEMBERS,

 

SECO Energy has been faithfully serving Central Florida members since 1938. In that time, we have experienced momentous growth. From energizing the fi rst 400 rural farmsteads over 85 years ago, SECO has grown into a robust regional utility that serves over 245,000 meters. The demand for affordable energy is increasing along with our population. We plan to ensure that the highly-ranked responsiveness and reliability that you deserve continue.

 

In 2022, our Executive Leadership Team extensively studied the functionality and operability of our aging office buildings, warehouses, and staging areas. We have more than outgrown our buildings – some date back to the 1930s and ‘40s. Yet, our dedicated team has remained committed to serving you – working in less-than-ideal conditions every day. Their resilience and dedication are truly commendable. Offices designed for one person are occupied by two or more employees, departments are isolated by outdated office layouts, and our fi eld service workers are mired in substandard working conditions. Moving vehicles around the property is inefficient and frustrating; it’s beyond expensive and highly unsafe.

 

A change is needed; our employees deserve better. SECO Energy is launching an Expansion and Improvement plan that includes new buildings to optimize working conditions in an environment that promotes safety, collaboration, and efficiency. This is exciting news. We want to continue to build the SECO culture that has fueled our success for all these years.

 

In early 2026, look for SECO to embark on our expansion plan to support our growth well into the future. The project features adequate workspaces designed to foster collaboration and teamwork. Staging, maintenance, and storage areas will be combined – not separated – to optimize workflows and efficiencies. Crews who work in extreme weather and temperatures will have updated washrooms and locker areas. Spaces for team meals and breaks will foster togetherness and a unified One SECO company culture.

 

Among the many goals that our Board has charged us with is to become the employer of choice in our region to attract and retain top talent. That aspiration is a major reason why we are so excited about this plan and confident it will propel us forward while creating more jobs, fueling our local economy, and creating more opportunities for everyone – all in the service of our growing membership.

 

SECO Energy is confident that this important and much-needed plan is the right step for our cooperative – promising our continued world-class reliability and dedication to serving you. Thank you for being a valued SECO Energy member. Happy Thanksgiving!

 

Sincerely,

 

 

 

 

 

 

 

 

 

CURTIS WYNN

Chief Executive Officer

 

 

 

 

 

 

 

 

AT SECO ENERGY, WE BELIEVE IN PUTTING OUR MEMBERS FIRST.

As a not-for profit cooperative, our primary goal is to serve you, not to generate profits. When we do have excess funds – what we call margins – we’re excited to return those to you through Capital Credits, also known as member equity. Keep an eye out for your Capital Credit refund on your November billing statement; it’s our way of saying thank you for the opportunity to serve your electric energy needs.

 

As a member, you’re not just a customer; you’re a part-owner of SECO Energy. This means that any money left over after we cover our operating expenses gets shared with you based on how much electricity you’ve used over the year. We’re thrilled to share that at our recent September Board Meeting, our Trustees approved the return of $1.65 million in member equity to both current and former members.

 

We also take pride in reinvesting the funds that aren’t yet retired back into our infrastructure. This ensures that we continue to improve reliability and keep pace with the tremendous growth we are seeing here in Central Florida. At the end of 2023, we reached a significant milestone with over $1.2 billion invested in our electric plant and assets, all aimed at enhancing the electric service we provide you with every day.

 

Capital Credits are more than just numbers on a statement; they represent our deep commitment to you and the communities we serve. This unique aspect of cooperatives reflects the cooperative difference—where your voice and your needs truly matter. Thank you for being an integral part of the SECO Energy family!

 

 

 

 

 

Join SECO Energy employees as they suit up to play Santa again this year for our annual Marine Corps Reserve Toys for Tots donation drive. Jingle all the way to one of our five Member Service Centers and donate a new unwrapped toy.

 

The primary goal of Toys for Tots is to help bring the joy of Christmas and send a message of hope through the gift of a new toy to thousands of children across the United States. Since 2001, Toys for Tots has been ranked as one of the top-rated charities by “Philanthropy 400.”

 

Retired Marines and other volunteers operate Toys for Tots. Toys donated by SECO employees and members are gifted to children within the local community. Members who want to register to receive toys donated through Toys for Tots can visit ToysforTots.org > Request a Toy.

 

Santa’s elves are collecting toys at our Member Service Centers in Eustis, Groveland, Inverness, Ocala, and Sumterville, serving as public drop-off locations between November 1 and December 6. Help SECO spread Christmas cheer, goodwill to men, and Peace on Earth during this holiday season by donating to Toys for Tots.

 

SECO is committed to improving the communities we serve, from supporting local schools to investing in renewable energy.
These principles aren’t just words; they’re the foundation of how SECO Energy operates, ensuring that we serve you, our members, with fairness, transparency, and care.

 

 

Read the full November SECO News.

SECO News October 2024

Wynn's Wire

 

 

 

 

 

DEAR MEMBERS,

 

SECO Energy is locally owned and operated for the sole benefit of our members, which means our priorities align with your needs. We focus on providing reliable, affordable electric service that benefits the entire community. To enhance the reliability of our services and address the growing needs of the communities we serve, SECO Energy has recently made several significant investments in our existing infrastructure:

 

Timberwood Substation (Marion County):

We’ve installed a new power transformer and added three additional distribution circuits, increasing capacity to 75 megawatts — doubling its previous capacity. This upgrade also includes an automatic transfer scheme that connects to another distribution feeder. During a power outage, crews can transfer load between feeders for faster and safer restoration.

 

Clermont Substation (Lake County):

Ranking among SECO Energy’s top five substations for load and member count, we’ve added two new power transformers, boosting capacity to 112 megawatts – an increase of nearly 50%.

 

Webster Substation (Sumter County):

To improve reliability, we’ve replaced an older fuse system with a more advanced transmission fuse breaker and upgraded three single-phase power transformers to three-phase power transformers.

 

Sumterville Substation (Sumter County):

We’re expanding this substation and tripling the capacity from 37 to 112 megawatts by building a second side, replacing one power transformer, and installing two new power transformers. Construction is scheduled for completion by the end of 2024.

 

On tap for 2025 is a brand-new substation in Lake County. The Dilly Lake substation near Howey-in-the-Hills and Minneola is undergoing a major rebuild. The capacity of the substation is almost quadrupling from 28 to 112 megawatts. We’re increasing the distribution circuits from two to eight and adding two new power transformers.

 

These upgrades support new and existing homes and businesses and ensure reliable power during peak demand as Central Florida grows. We understand that reliability, value, and trust are what SECO Energy members expect. That’s why we’ve made these proactive improvements to address today’s needs and support future growth.

 

Sincerely,

 

 

 

 

 

 

 

CURTIS WYNN

Chief Executive Officer

 

 

 

SECO News October 2024 A Legacy of Growth and Service

 

 

October is National Co-op Month, and SECO Energy is proud to join REI, Land O’ Lakes, Ocean Spray, Florida’s Natural Growers, Inc., and other cooperatives across the United States in celebrating co-ops’ impact on their communities. Co-ops come in various shapes and sizes, but no matter how big or how small, they all share a common goal: to provide exceptional goods or services to their members.

 

Founded in 1938 as Sumter Electric Cooperative, Inc., SECO Energy has evolved from a small rural utility into a leading not-for-profit Touchstone Energy Cooperative serving Central Florida. SECO powers over 245,000 homes and businesses across seven counties today, providing reliable, safe, and affordable electric service to over half a million consumers. This remarkable growth has made SECO Energy the seventh-largest in the nation among over 900 electric cooperatives.

 

 

 

 

 

 

 

 

 

 

SECO News October 2024 Protect Your Home With SurgeMitigator™

 

Power surges can wreck havoc on your appliances and electronics. SECO Energy’s Surge MitiGator™ program can help safeguard your home. From October 1 to November 12, SECO Energy is running a promotion for FREE installation when you enroll in this essential protection plan. The Surge MitiGator™ program is the first step in defending your large appliances by reducing surges at the meter before they can enter your home. Don’t wait for disaster – invest in peace of mind today.

 

To learn more about SECO Energy’s Surge MitiGator™ program click here.

 

 

 

 

SECO News October 2024 SECO Energy Youth Tour Leadership Opportunity

 

CALLING ALL HIGH SCHOOL JUNIORS! Apply now to win a sponsorship for the 2025 Tallahassee Youth Tour.

 

ELIGIBILITY: Any high school junior living in a home that receives electric service from SECO Energy. Up to ten students will be selected to attend the Tallahassee Youth Tour – one from each of our nine Districts and one at large.

 

TALLAHASSEE YOUTH TOUR DATES: February 12 – 13, 2025

 

APPLICATION DEADLINE: December 13, 2024

 

TALLAHASSEE YOUTH TOUR HIGHLIGHTS:

  • Visit the State Capitol
  • Venture the Florida Supreme Court
  • Tour the Governor’s Mansion
  • Explore museums
  • Develop leadership skills
  • Learn about the Cooperative Business Model

 

WASHINGTON YOUTH TOUR COMPETITION:

After the Tallahassee Youth Tour, each of the ten participants will have a second opportunity to compete for one of two spots to attend a once-in-a-lifetime, sponsored trip to tour our Nation’s Capital as SECO Energy’s 2025 Washington Youth Tour delegates.

 

In June 2025, the two selected students will join more than 1,800 students from across the country to learn about our great nation, develop leadership skills, better understand electric cooperatives, and make lasting friendships.

 

Students selected for the SECO Energy Youth Tour will be notified in early January 2025. The two Washington D.C. Youth Tour representatives will be announced during the SECO Energy Youth Tour banquet in April 2025.

 

CLICK HERE TO APPLY ONLINE TODAY!

 

 

 

 

 

At SECO Energy, you’re not just connected to an electric provider. You’re a valued member of a Touchstone Energy Cooperative guided by seven cooperative principles that put your needs first:

 

1. Voluntary and Open Membership: 

Membership is open to all individuals who purchase electric service from SECO Energy.

 

2. Democratic Member Control:

Your vote matters. Members elect fellow members like me to SECO’s Board of Trustees to ensure cooperative decisions reflect your interests.

 

3. Members’ Economic Participation:

Members contribute by paying their monthly utility bill. At the end of the year, profits are then distributed to members, not investors.

 

4. Autonomy and Independence:

SECO is controlled by a nine-member Board of Trustees that is focused on the needs of our members and communities.

 

5. Education, Training, and Information:

SECO provides the tools and knowledge to help you understand your energy use and make informed decisions.

 

6. Cooperation Among Cooperatives:

SECO collaborates with other cooperatives, enhancing service reliability and sharing resources in times of need.

 

7. Concern for Community:

SECO is committed to improving the communities we serve, from supporting local schools to investing in renewable energy.

 

These principles aren’t just words; they’re the foundation of how SECO Energy operates, ensuring that we serve you, our members, with fairness, transparency, and care.

 

 

Read the full October SECO News.

 

 

 

SECO News September 2024

Wynn's Wire

 

 

 

 

 

DEAR MEMBERS,

 

The Atlantic hurricane season runs from June 1 to November 30. When this edition of SECO News was printed, our region was fortunate to only be affected by Hurricane Debby beginning Sunday, August 4. As we know, it is essential to stay vigilant.

 

Initial forecasts predicted a well above-average hurricane season. The forecast slightly increased in July, continuing to call for a highly active season. Sea surface temperatures across the hurricane Main Development Region in the tropical Atlantic and Caribbean are near record highs, creating a favorable environment for hurricane formation and intensification. The Colorado State University (CSU) Weather & Climate Research Team now expects 25 named storms and six major hurricanes, surpassing the 1991-2020 averages of 14.4 storms and 3.2 major hurricanes.

 

According to the National Oceanic and Atmospheric Administration (NOAA), hurricanes typically peak in September. If you still need to refresh your emergency hurricane supplies, now is a good time. Don’t be the last person in line when supplies are running short.

 

Please review your hurricane preparedness plans and ensure you have the necessary supplies on hand for your loved ones. Stay informed through reliable sources and heed any warnings or evacuation orders from local authorities. Remember, one powerful storm could cause significant damage and impact our communities.

 

The SECO Energy Hurricane Handbook is your one-stop guide to being StormReady before, during, and after a storm. Read our Hurricane Handbook at SECOEnergy.com > Safety > Hurricane Handbook to learn more.

 

Sincerely,

 

 

 

 

 

 

 

 

 

CURTIS WYNN

Chief Executive Officer

 

 

 

 

SAFETY FIRST

The safety of our members and crews is always our top priority. Before restoration efforts begin, our teams assess the situation to ensure it is safe to work in affected areas.

 

CRITICAL INFRASTRUCTURE

During emergency restoration with widespread damage, shelters, hospitals, schools, and emergency services (i.e., emergency ops centers, fire stations, and law enforcement facilities) are prioritized to minimize the impact on public safety and health services.

 

 

LARGE-SCALE OUTAGES

We restore power to feeders with the largest number of accounts affected first, bringing the highest number of members back online safely in the shortest time. Our team works until power is restored to every member.

 

 

 

 

 

 

 

 

 

COMMUNICATION

Clear communication is vital. SECO Energy provides timely updates through various channels to inform members about progress and expected restoration times. Enroll in StormCenter outage notifications at SECOEnergy.com > StormCenter and follow us on Facebook, Instagram, and X for the latest updates.

 

 

CONTINUOUS IMPROVEMENT

We continuously review and enhance our outage restoration strategies to adapt to new challenges and improve response times, ensuring reliable service for our members.

 

Restoring power means returning to normalcy and boosting community resilience. If you or a loved one require electric service for life-sustaining medical equipment, invest in a backup power source or prepare to go to a shelter if a named storm heads our way.

 

 

Refrigerated or frozen foods may be unsafe to eat after a lengthy power outage. Use these tips to minimize food loss and reduce the risk of illness.

 

BEFORE A STORM

  • Stock an Emergency Kit: Include nonperishable foods such as bottled water, powdered milk, canned goods, cereal, and protein bars.
  • Prepare a Cooler: If an outage is anticipated, fi ll a cooler with ice to help preserve perishable items for several hours.

DURING A STORM

  • Minimize Fridge and Freezer Openings: Keep the refrigerator or freezer closed as much as possible.
  • Know Your Time Limits: An unopened refrigerator keeps food cold for about four hours. A half-full freezer stays frozen for about 24 hours, and a full freezer for about 48 hours.
  • Use a Cooler: If the outage is expected to last over four hours, transfer perishable items to an ice-filled cooler.

AFTER A STORM

  • Check Temperatures: Discard refrigerated foods that have been exposed to temperatures above 40°F for more than two hours.
  • Inspect Foods: Dispose of food with unusual color, odor, or texture. When in doubt, throw it out.
  • Know Safe Foods: Certain items are safe to consume after exposure to temperatures above 40°F for two hours, including:
    • Hard cheeses (properly wrapped)
    • Butter or margarine (properly wrapped)
    • Taco, barbecue, and soy sauces
    • Peanut butter, jelly, mustard, ketchup, and relish

 

To learn more about food safety after an emergency, visit: Ready.gov/food

 

 

 

Major weather events can cause extended power outages. When SECO Energy activates its Emergency Response Plan during a major weather event, members can access SECO Energy’s interactive Daily Restoration Plan Map.

 

If you want to see if the map has been activated at any time, visit www.SECOEnergy.com and hover over “Contact Us” in the top right corner. Select “Daily Restoration Plan.” If activated, you can input your service address and determine if your area is included in the present-day restoration plan. Substations are labeled as a reference, and feeders are outlined in polygons.

 

 

 

 

 

Read the full September SECO News

 

 

 

SECO News August 2024

 

Wynn's Wire

 

 

DEAR MEMBERS,

 

At SECO Energy, our goal goes beyond keeping the lights on. We strive to provide you with the most reliable and trustworthy service possible. The Oxford English Dictionary defines reliability as “the quality of being able to be trusted to do what somebody wants or needs.” Trustworthiness is essential to steering our responsibility to you, our valued members.

 

Our teams works diligently every day, proactively planning to ensure your homes and businesses have the power they need to thrive. While we strive to maintain uninterrupted power, sometimes factors out of our control, such as severe weather, wildlife interference, or other events, may cause temporary outages. In such cases, you can rest assured that our teams are swiftly dispatched to restore power quickly and safely. Our local Call Center is available for questions and concerns, and a whole cast of employees supports restoration efforts behind the scenes.

 

We recognize that transparent communication and exceptional member service are fundamental to reinforcing your confidence in us. That’s why we actively seek your feedback to continually enhance our service’s efficiency and ensure we meet and exceed expectations.

 

Looking ahead, SECO Energy is enthusiastic about the future. Our Strategic and Smart Grid Technology Roadmaps prioritize ongoing investments in cutting-edge technology, infrastructure enhancements, and innovative energy solutions to meet the evolving needs of the rapidly growing communities we serve. Our focus on reliability and trustworthiness remains steadfast, ensuring that you can count on us every step of the way. 

 

Sincerely,

 

CURTIS WYNN

Chief Executive Officer

 

 

 

 

SECO News August 2024 What Does Reliability Mean to SECO Energy

 

Reliability to SECO Energy means consistent, dependable service and being a trusted energy provider that invests in grid-hardening strategies, technological advancements, and services to assist our members to prevent outages, and maintain a stable energy supply to enhance service delivery.

 

GRID HARDENING STRATEGIES

  • Strategic vegetation management schedules
  • Overhead and underground facility inspections
  • Conversion to underground facilities in areas with frequent vegetation and reliability issues due to storms
  • Approximately 90% of new lines installed underground
  • Balanced and diversified energy portfolio
  • Routine maintenance to replace damaged and outdated poles and equipment
  • Upgrading transmission poles to concrete

 

TECHNOLOGICAL ADVANCEMENTS

  • Advanced Metering Infrastructure (AMI)
  • Transition from high-pressure sodium (HPS) area lighting to light-emitting diode (LED) area lighting
  • Conservation Voltage Reduction strategies that reduce demand and energy while lowering wholesale power costs
  • Utilization of drones for infrared inspections of lines, poles, and structures

 

SERVICES

  • Local call center to serve over 500,000 consumers
  • Immediate response to power outages and 24-hour response to area lighting outages
  • SmartHub for monitoring and managing your home’s energy use
  • StormCenter for quickly reporting outages and checking outage status online
  • Emails, texts, and voice alerts with outage updates and community alerts
  • Monthly SECO News with the latest cooperative developments
  • Regular updates on social media

 

Stay Connected with SECO Energy! Like us on Facebook, Instagram, X/Twitter, and LinkedIn for the latest updates.

 

 

 

 

SECO News August 2024 World Class Outage Response

 

 

As a not-for-profit electric cooperative, SECO Energy understands that our members count on us to supply reliable, safe, and affordable electric service. Utilities use three metrics to measure their success in providing an uninterrupted power supply.

 

 

 

SYSTEM AVERAGE INTERRUPTION DURATION INDEX (SAIDI)

 

 

 

SYSTEM AVERAGE INTERRUPTION FREQUENCY INDEX (SAIFI)

 

 

CUSTOMER AVERAGE INTERRUPTION DURATION INDEX (CAIDI)

 

*The national average is based on 2022 utility data using the latest information available.

 

 

 

SECO News August 2024 A Message from Joyce Anderson District 2 Trustee The Cooperative Difference

 

As a member of SECO Energy, I want to share with you the significant differences between our cooperative and investor-owned utilities. SECO Energy is a member-owned, not-for-profit electric cooperative that operates under a cooperatives business model that uniquely benefits you and our fellow members.

 

Here are a few differences that make SECO Energy and other cooperatives exceptional.

 

INVESTOR-OWNED UTILITIES PROVIDE ELECTRIC SERVICE TO “CUSTOMERS”

  • Privately owned and operated for profit, primarily focusing on maximizing shareholder returns
  • Decisions are often centralized and made by corporate executives or distant shareholders
  • Accountable to shareholders, and financial targets take precedence
  • Rates designed to not only cover costs of operation but to generate profits for shareholders
  • Profits are distributed to shareholders outside the local community

 

SECO ENERGY PROVIDES ELECTRIC SERVICE TO “MEMBERS”

  • Owned and governed by members; not-for-profit
  • Decisions made locally by members elected to serve on the Board of Trustees, ensuring member voices are heard and needs are met
  • Accountability directly related to membership, fostering transparency and responsiveness
  • Rates are designed to meet local needs and cover operating expenses and purchased power costs
  • Profits returned to members in the form of capital credits

 

 

Read the full August SECO News.

 

 

SECO News June 2024

Hurricane Season runs from June 1 to November 30 each year, presenting a heightened risk of severe weather and extended power outages. As the 2024 hurricane season begins, I want to address you directly regarding the forecasted weather patterns for our region and what we are doing to ensure your safety and well-being.

 

Wynn's Wire

 

The Colorado State University (CSU) Weather and Climate Research team is predicting an above-average season, with forecasts indicating the possibility of 23 named storms across the Atlantic basin. Eleven are expected to become hurricanes, with five potentially reaching major hurricane status. This projection surpasses the 30-year historical average and reinforces the need for heightened preparedness.

 

SECO Energy is StormReady and prepared to respond to outages caused by summer thunderstorms, tropical storms, and hurricanes. We closely monitor the weather and make necessary pre-storm preparations behind the scenes. Our crews are trained and ready to respond swiftly to any outages that may occur, but it is equally imperative that all of us take proactive steps to stay prepared.

 

I strongly urge members to be cautious and prepare for potential disruptions. Essential supplies disappear quickly when tropical storms and hurricanes approach. To ensure you are adequately prepared, stay informed and updated on weather forecasts and advisories issued by state and local authorities. Make time to prepare an emergency kit stocked with essential supplies such as water, non-perishable food, flashlights, batteries, and medications. It’s also important to establish a communication plan with your family and loved ones in case of separation during an emergency. Take precautions to secure outdoor furniture, trim trees, and secure loose objects around your property to minimize potential hazards.

 

During restoration mode, SECO Energy operates around the clock. Crews on the frontline face elements head-on as they work to clear roads to reach affected areas, repairing broken poles, fallen lines, and damaged equipment. We utilize all available resources to restore power to your homes and businesses as safely and quickly as possible and provide regular updates on our progress to keep you informed every step of the way.

 

As we embark on this hurricane season, let’s stay vigilant, prepared, and supportive of one another. Your safety and well-being are paramount. Together, we can weather any storm.

 

Sincerely,

 

Curtis Wynn

Chief Executive Officer

 

 

SECO News June 2024 Portable Generator Dos and Don'ts

 

When major storms strike, portable generators can be beneficial but pose significant risks if mishandled. If you plan to use a generator this storm season, here are a few of the dos and don’ts of generator safety you’ll need to know:

 

✓  DO:

  • Use generators OUTSIDE ONLY, directing the generator’s exhaust away from your home and any nearby air intakes to other buildings. Deadly levels of carbon monoxide can build up fast from a portable generator’s exhaust.

  • Operate generators on dry surfaces, under open structures, and away from rain and other water sources to minimize electrical hazards. Remember, WATER AND ELECTRICITY DO NOT MIX.

 

✗  DON’T:

  • DON’T connect your generator directly to your home’s wiring unless it has been wired for generator use by a licensed electrician.

  • DON’T refuel your generator while it is running. Allow it to cool down before refueling.

 

Before using a portable generator, always read its operations manual and adhere to its guidelines for safe operation. By following these precautions, you can make the most of your portable generator while keeping you and your loved ones safe.

 

 

SECO News June 2024 Safety Before, During, and After a Storm

BEFORE: Prepare a storm kit with flashlights, batteries, medicine, first aid supplies, necessary baby items, and supplies for your pets. Stock two weeks’ worth of water, non-perishable food, and essentials. Refill prescriptions and gather important documents such as your social security card, driver’s license, birth certificate, and insurance information for your home, car, and life. Plan an evacuation route in case of an extended power outage and monitor weather forecasts.

 

DURING: Seek shelter and stay away from windows. Avoid leaving candles unattended and limit opening freezers and refrigerators more than necessary. Turn off your heating and air conditioning systems, and unplug sensitive electronic appliances such as TVs, game consoles, microwaves, and computers – this will protect your appliances against power fluctuations that can occur when power is restored. After power is restored, wait five to ten minutes before turning on appliances and heating systems. Stay updated on local alerts and off roads where trees and power lines are down.

 

AFTER: Exercise caution if power lines and poles are down; power lines can still be energized even on the ground, so avoid contact. Debris from a storm can hide downed lines and poles. Fallen trees touching energized power lines can electrify nearby objects such as metal fences, ponds, and even the ground. Check your breakers or fuses if power has been restored to your neighborhood but your home remains out. When using a portable generator during an outage, follow the safety tips in the operations manual.

 

Review our Hurricane Handbook at SECOEnergy.com > Safety > Hurricane Handbook.

 

 

SECO News June 2024 A Message from Secretary/Treasurer Morgan Hatfield StormCenter and Area Light Reporting

StormCenter is SECO Energy’s outage and communications platform to report outages, check the status of an existing outage, and enroll in outage communications and alerts via email, text, voice, or all three.

 

Visit SECOEnergy.com > StormCenter and bookmark StormCenter to your smartphone or tablet. With StormCenter bookmarked, you can easily access the outage map, report outages, track restoration progress, and quickly manage notifications related to outage detection and restoration.

 

You can also report an area light outage or malfunction 24 hours a day, seven days a week, using LightFinder. Simply go to StormCenter’s bookmarked page, choose the LightFinder tile, and enter the pole number or turn on location services to report. Reporting members will receive a follow–up email when the light is repaired – usually within 24 hours.

 

SECO Energy provides transparent communication and regular restoration updates during storms. Subscribe to receive email, text, and voice notifications on StormCenter. If you have already subscribed, make sure your contact information is up to date to receive timely notifications and updates regarding future outages and restoration efforts.

 

 

SECO News June 2024 Medically Necessary Service

SECO Energy strives to provide top-tier reliability to 240,000+ homes and businesses in our service territory. Unexpected outages due to weather, vehicle accidents, equipment issues, trees, or animal contact means that SECO cannot guarantee 100 percent uninterrupted power.

 

During emergency restoration efforts following widespread damage, SECO Energy’s foremost priority is to restore power to essential facilities such as shelters, hospitals, schools, and government agencies, including emergency operations centers, fire stations, and law enforcement facilities. It’s important to note that residential accounts marked as medically necessary services are not given top priority during emergencies caused by named storms.

 

For individuals with special needs, resources are available through the Florida Department of Health. Those requiring medical attention or having a specific health need should register with their local emergency management agency to receive assistance during disasters. You can visit FloridaDisaster.org to add your name or a loved one’s to the statewide registry.

 

Registering provides first responders with valuable information to prepare for disasters or other emergencies to meet citizens’ unique needs. Providing as much information as possible will allow emergency management officials to plan accordingly for future disasters. You will be emailed periodically to verify the information provided is correct and to make any necessary changes.

 

Unless you plan to seek shelter at an approved facility, backup generation is critical if you are a member who relies on lifesaving medical equipment powered by electricity.

 

Store your county’s Emergency Operations Center (EOC) contact in your phone for quick access. You can also visit your county’s EOC online and enroll in county-specific emergency assistance services and updates.

 

CITRUS COUNTY: (352) 249-2775

HERNANDO COUNTY: (352) 754-4083

LAKE COUNTY: (352) 343-9420

LEVY COUNTY: (352) 486-5213

MARION COUNTY: (352) 369-8100

PASCO COUNTY: (727) 847-8137

SUMTER COUNTY: (352) 689-4400

 

To enroll to receive emergency alerts for your county, visit FloridaDisaster.org.

 

Read the full June 2024 SECO News.

 

 

SECO News May 2024

During our 2024 Annual Meeting, I gave update on SECO Energy’s system reliability, reviewing three key metrics that affirm our commitment to providing reliable electric service to almost half a million consumers:

 

Wynn's Wire

  • The System Average Interruption Duration Index (SAIDI)
  • The System Average Interruption Frequency Index (SAIFI)
  • The Customer Average Interruption Duration Index (CAIDI)

 

In 2023, SECO’s SAIDI measurement, or average time a consumer was without power, averaged only 64 minutes or just over an hour. To compare, the national average based on 2022 data for utilities, was five and a half hours.

 

SAIFI indicates the frequency of power interruptions per year. SECO’s average frequency dipped below one for the first time in our 85-year history. In practical terms, on average, SECO members experienced only one power outage. Nationally, compared to 2022 figures, consumers experienced an average of 1.43 interruptions annually.

 

CAIDI evaluates the duration it takes our talented and dedicated SECO crews to restore power following an outage notification. In 2023, SECO’s restoration time was 69 minutes, slightly over an hour. This is quite remarkable, considering the national average from 2022 was nearly four hours.

 

These metrics place SECO in the “Best in Class” category for reliability, a position we’ve upheld for years.

 

The foundation of these statistics lies in continuous maintenance and ongoing investments in our electric infrastructure. Our engineering and operations team adheres to a meticulous maintenance and inspection regimen covering substations, poles, and overhead and underground equipment.

 

Our proactive approach to vegetation management, which involves trimming trees along hundreds of miles of power lines and removing potential hazards, further safeguards our system against outages.

 

While these reliability measurements are impressive, our focus remains on improving our performance. Last year, we were spared from severe damage during hurricane season. As we continue into 2024, we will plan and act decisively in response to severe weather events to ensure our reliability remains intact and you, our members, are satisfied.

 

Atlantic hurricane season is just around the corner, beginning on June 1. SECO Energy is StormReady and prepared for hurricanes, tropical storms, lightning, or the occasional outages experienced during our rainy summer. We ask you, too, to prepare for hurricane season, have a plan in place for your family, stock up early on hurricane supplies, and for those with a medical need for electricity, plan to have a backup power source or to seek shelter during a storm.

 

Best regards,

 

Curtis Wynn

Chief Executive Officer

 

 

SECO News May 2024 SECO Energy Energizes Education at Lake-Sumter State College

 

SECO Energy believes in demonstrating our commitment to education and empowering the next wave of professionals in the energy sector. In fact, Education, Training, and Information is one of the Seven Cooperative Principles that SECO Energy holds dear as a not-for-profit cooperative.

 

Lake-Sumter State College, located just around the corner from our Sumterville headquarters, is one of Florida’s leading colleges that trains students who are interested in a future energy career. The College desperately needed new wooden utility poles for firsthand student training exercises.

 

SECO Energy stepped up in a big way by donating utility poles to the College. This is a game-changer for students who will be our future lineworkers of tomorrow. Through SECO’s pole donation, students participate in hands-on learning setting up, climbing, and replacing utility poles —skills crucial for success in the energy field. This opportunity bridges classroom learning and real-world application, preparing students for the future in a tangible way.

 

Read on to learn how you can have a hand in educating future Florida lineworkers by purchasing a “Thank a Lineman” license plate today. Enjoy the photos of students in action, getting a head start on their future careers, thanks to the donation of utility poles from SECO Energy to Lake- Sumter State College.

 

 

SECO News May 2024 Vice President & District 1 Trustee Scott Boyatt Thank A Lineman License Plate

Over the years, many members have asked how to show appreciation to SECO Energy lineworkers and utility personnel who tirelessly restore power after natural disasters. One impactful way is ordering a “Thank a Lineman” license plate. This initiative, which gained approval from the Florida Legislature in 2020 after Governor Ron DeSantis signed HB 1135 into law, allows members to express their gratitude and support to all the thousands of Florida lineworkers and utility personnel.

 

Ordering this license plate is more than a gesture of thanks; it directly contributes to a significant cause. The proceeds assist a key recruitment partner for SECO Energy, supporting the next generation of utility workforce. Specifically, $25 from each sale funds scholarships for students enrolling in Electric Utility programs at Lake-Sumter State College (LSSC). According to LSSC’s website (www.lssc.edu), the college is ranked nationally among the top 150 Community Colleges. This opportunity uniquely honors lineworkers while investing in the education and future of those entering the utility workforce in Central Florida.

 

To reserve your plate today, visit www.ThankALineWorker.com or contact your local county tax collector’s office. Purchase avenues vary from county to county.

 

The actual “Thank a Lineman” license plates will be available once the pre-sale threshold is met.

 

 

SECO News May 2024 Rate Tariff Update

EFFECTIVE MAY 1, 2024, SECO Energy will implement several miscellaneous and lighting schedule fee adjustments detailed in the Cooperative’s Rate Tariff.

 

SECO Energy operates as a not-for-profit cooperative, structuring rates to cover operational costs rather than generate profits. Many of our posted miscellaneous fees have remained unchanged for over a decade. While we understand that any fee adjustment could affect our members, the miscellaneous fees added or changed will impact a small population and are designed to cover increased labor and material costs for specific services only.

 

TO REVIEW THE RATE TARIFF, visit SECOEnergy.com >Your Co-op > Rate Tariff. These adjustments are necessary to maintain the reliability and sustainability of service.

 

 

SECO News May 2024 Bill Payment Mailing Address Change

SECO Energy’s payment address for check payment processing is changing as of June 1, 2024.

The new payment address is:

 

SECO Energy

P.O. Box 70997

Charlotte, NC 28272-0997

 

Instead of writing a monthly check, consider enrolling in bank draft. With bank draft, your payment will draft on the due date. Bank draft will alleviate the worry of a missed payment, or late fee. Bank draft is the least expensive payment option. The Cooperative currently absorbs the convenience fees charged to SECO when a member pays using a credit or debit card. To enroll in bank draft, contact Member Services at CustomerService@SECOEnergy.com or enroll through SmartHub.

 

Read the full May 2024 SECO News.