DEAR MEMBERS, I want to end the year by thanking you for your SECO Energy membership. In the aftermath of Hurricanes Debby, Helene, and Milton, SECO Energy received thousands of phone calls, emails, letters, and social media comments expressing your unwavering support as we underwent a massive restoration effort. The SECO team is […]
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DEAR MEMBERS, SECO Energy has been faithfully serving Central Florida members since 1938. In that time, we have experienced momentous growth. From energizing the fi rst 400 rural farmsteads over 85 years ago, SECO has grown into a robust regional utility that serves over 245,000 meters. The demand for affordable energy is increasing […]
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DEAR MEMBERS, SECO Energy is locally owned and operated for the sole benefit of our members, which means our priorities align with your needs. We focus on providing reliable, affordable electric service that benefits the entire community. To enhance the reliability of our services and address the growing needs of the communities we […]
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DEAR MEMBERS, The Atlantic hurricane season runs from June 1 to November 30. When this edition of SECO News was printed, our region was fortunate to only be affected by Hurricane Debby beginning Sunday, August 4. As we know, it is essential to stay vigilant. Initial forecasts predicted a well above-average hurricane […]
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DEAR MEMBERS, At SECO Energy, our goal goes beyond keeping the lights on. We strive to provide you with the most reliable and trustworthy service possible. The Oxford English Dictionary defines reliability as “the quality of being able to be trusted to do what somebody wants or needs.” Trustworthiness is essential to […]
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Recently, there has been a concerning rise in scams. According to a 2023 report from the Federal Bureau of Investigation’s Internet Crime Complaint Center, Florida ranks second in the nation for the number of reported scam victims. Thousands of these scams lead to significant financial losses of more than $90 million to investment schemes, $51 […]
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Hurricane Season runs from June 1 to November 30 each year, presenting a heightened risk of severe weather and extended power outages. As the 2024 hurricane season begins, I want to address you directly regarding the forecasted weather patterns for our region and what we are doing to ensure your safety and well-being. […]
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During our 2024 Annual Meeting, I gave update on SECO Energy’s system reliability, reviewing three key metrics that affirm our commitment to providing reliable electric service to almost half a million consumers: The System Average Interruption Duration Index (SAIDI) The System Average Interruption Frequency Index (SAIFI) The Customer Average Interruption Duration Index (CAIDI) […]
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Thank you to all who tuned in to our 2024 Annual Meeting and participated in your cooperative’s governance process! If you were unable to tune in live, watch the Annual Meeting video on SECOEnergy.com to see the list of 101 prize winners. The video is also available on YouTube and Facebook. 17,209 members […]
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I am proud to report that SECO Energy continues to be a member satisfaction leader. SECO Energy completed its annual member-wide customer satisfaction survey, where over 1,700 members were asked to participate. The member responses were sent to the American Customer Satisfaction Index (ACSI®), a company that measures customer satisfaction across multiple industries throughout the […]
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