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SECO News January 2022

SECO News January 2022 Message From Board President And District 4 Trustee Richard Dennison

Dear Members,

 

On behalf of the Board of Trustees and SECO Energy, please join us in welcoming Curtis Wynn as our new CEO. Mr. Wynn takes the helm on January 4, stepping into Jim Duncan’s role as he retires after a distinguished 43-year SECO career. 

 

Mr. Wynn’s energy industry career is rooted in Florida. From 1981 to 1997, he worked at West Florida Electric Cooperative.  His tenure culminated there as Vice President of Member Services, Information Technology, Marketing and Economic Development. Mr. Wynn has served as President and CEO of Roanoke Electric Cooperative in North Carolina.  Roanoke is a not-for-profit electric cooperative that serves 14,500 metered accounts. 

 

Mr. Wynn is married with three children. He holds a Bachelor of Science Degree in Business Administration and Management Information Systems from Troy University. Based on his electric cooperative career that spans almost 42 years, SECO’s Board of Trustees expects that Mr. Wynn will continue Mr. Duncan’s legacy of success at SECO.

 

In reviewing his bio, Mr. Wynn’s resume reflects a long list of awards and accomplishments showing a history of supporting creative solutions that are turning the challenges of the energy industry evolution into major opportunities. 

 

He also serves or has served on a variety of boards including: immediate past board president, National Rural Electric Cooperatives Association (NRECA); past president, vice president and secretary-treasurer of North Carolina Electric Membership Cooperative; board member, North Carolina’s Association of Electric Cooperatives; board member, Meridian Cooperative (formerly Southeastern Data Cooperative – SEDC); and past nominating committee member, CoBank.

 

SECO Energy provides electric service to 220,000+ homes and businesses across seven counties in Central Florida. SECO Energy is a three-time J.D. Power award-winning electric utility and is a front runner statewide and nationally with the American Customer Satisfaction Index (ACSI).

 

Welcome, Mr. Wynn. We look forward to working with you and seeing our cooperative into the future supporting our strategic goal of providing affordable, reliable electric service.

 

Sincerely,

 

Richard Dennison 

Board President and District 4 Trustee

 

 


 

SECO News January 2022 Payment Mailing Address Change

Payment Mailing Address Change

For members who prefer to pay their monthly energy bill by mail, our payment mailing address has changed. The new payment address is:

 

SECO Energy

DEPT # 3035

PO BOX 11407

Birmingham, AL 35246-3035

 

This change is effective on January 1.

If you are considering a more modern and secure payment option in place of writing a paper check, visit SECOEnergy.com > My Account > 12 Ways to Pay. Using SmartHub, you can enroll in bank draft, schedule a credit/debit card payment or pay by e-check. SmartHub also allows you to opt-out of receiving a paper bill in favor of an eBill sent to your email address each month after your meter is read.  This helps us keep rates low by saving time and money – both for you and SECO. 

 


Pennies From Heaven Donates $3,485 To The American Cancer Society

SECO Energy’s Pennies from Heaven Program donated $3,485 to help fight cancer. From October 1 through November 15, 2021, for every member who enrolled in our Surge MitiGator surge protection, your not-for-profit electric cooperative donated $5 from the Pennies from Heaven program to a local chapter of the American Cancer Society.

 

697 members enrolled resulting in donations totaling $3,485. 

 

Take the bite out of damaging surges and spikes with the Surge MitiGator. Power surges are caused by lightning, vehicles crashing into SECO poles, small animals, birds or fallen trees. 

 

SECO’s made in the USA meter-based surge arrester reduces surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances. Household appliances and sensitive electronics such as televisions and computers can be damaged or destroyed by power surges and also require point-of-use devices for adequate protection.

 

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included. To enroll, visit SECOEnergy.com > Surge MitiGator and complete the web form.

 


SECO News January 2022 Second AMI Pilot

Second AMI Pilot

 

In 2014, SECO Energy engaged with a smart meter vendor in an advanced metering infrastructure (AMI) pilot project of about 1,200 meters. After the pilot, we installed 36,000 meters in our territory. Unfortunately, the product did not perform as expected. The meters and communications equipment were removed and returned to the vendor.  

 

Since then, we’ve kept an eye on the market. In 2018, we conducted workshops with eight different major smart meter vendors. Each offered a slightly different product and provided varying performance expectations based on the type of communications systems their brand offered. Because SECO’s service territory is a mix of dense suburban areas, metropolitan areas and sparsely populated rural areas, we require a product that will perform in a variety of terrains. Several vendors offered to build a hybrid to accomplish that. Unfortunately, it comes with a hefty price tag. Thus, we decided to take small steps to determine what product is best for SECO.    

 

Late in 2019, SECO announced a pilot project that replaced 6,200 outdated prepaid meters with Elster/Honeywell AMI meters that used Verizon 5G technology. The Board of Trustees recently approved an additional pilot project for a broader comparison and benchmark using Landis+Gyr technology. Both the Elster/Honeywell and the Landis+Gyr pilot projects will help us gain the experience of operating an AMI system. 

 

AMI meters supply daily usage readings that will integrate with SECO’s online account management platform SmartHub. Through this SmartHub integration, members will have much more insight into their energy consumption and habits. AMI also has the potential to reduce labor costs and can expedite member requests for service reconnection or disconnection. Meter tampering and line loss can also often be identified using AMI. Immediate identification of outages is also a strong advantage of an AMI system. Distribution automation in an AMI system can improve power quality, optimize efficiency and provide comprehensive data for planning, engineering and maintenance.

 

To identify the strengths and weaknesses of both AMI products/vendors, SECO requires a test period that spans all seasons to glean the data and field experience in real-time. SECO can analyze the data gathered from both pilots once complete.

 

Technology is changing rapidly, and we must choose a product and vendor that will serve SECO into the future. AMI is likely one of the largest equipment and technology investments we will make in the coming decade. Watch SECO News for updates as we evaluate our pilots. 

 


 

SECO News February 2021 Winners' Circle

WINNERS CIRCLE

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are: 

 

Joseph Hrytzay from Sorrento

Daizebel Ortiz from Tavares

Carol Bullock from Inverness

Conrad Penchion from Ocala

Joan McDonald from Lady Lake

 

The latest winner of a SECO Energy Level 2 EV Charger is Irene Jaronczyk from The Villages. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

 

Kelli Wilson from Ocala is the winner of a $200 SECO Energy bill credit.

William Barnes from Floral City is the winner of a NEST thermostat.

Benjamin Mohr from Clermont is the winner of an Amazon Echo Dot with Alexa. 

Congratulations to our recent winners!

 

Read the full January 2022 SECO News online.

 

SECO News December 2021

SECO Energy CEO, Jim Duncan

 

Happy Trails, J.D.!

 

Dear Members,

 

I announced my retirement from SECO Energy earlier this year after 43 years of service. Time has flown, and this major life change is bittersweet and much more emotional than I’d ever anticipated. Much has changed over the last four decades, but growth has been the constant since our founding in 1938.

 

When I came onboard as SECO’s Finance Director in 1979, our meter count totaled 36,823. In my first CEO Report at the 1991 Annual Meeting, I reported our meter count increased to 66,000 – a 44 percent increase in membership. In 1999, we reached the 100,000-meter milestone.

 

At the end of 2017, we surpassed the milestone of energizing our 200,000th meter. As I write this farewell address, the company’s infrastructure value has just surpassed the $1 billion mark. The growth isn’t slowing down. In fact, The Villages recently earned the title as the fastest growing metropolitan area in the nation over the last decade with a Sumter County growth rate of 39%. Lake and Marion counties’ growth rates continue to climb at 29% and 13%, respectively. That kind of growth is rare in a not-for-profit electric utility business model and it’s one of the milestones that I am most proud of as I take my last walk from the building on January 3.

 

Over the course of the four decades, our cooperative’s employee giving campaigns have raised more than $1 million for our local United Ways to improve quality of life for the members in our service territory. Our Pennies from Heaven program is a program whereby members enroll to have their bills rounded up to the nearest dollar. The extra change is donated to the Pennies fund and the funds are used for bill payment assistance for our members and other worthy causes. The Pennies program has generated millions of dollars in our local area to help SECO members.

 

As a Marine, I’m proud that we annually support the Toys for Tots campaign. We are a company of employees who have made a difference in the lives of others through not only their financial generosity, but also in their commitment to ensuring that you receive the most reliable, affordable electric service possible.

 

Pinnacle examples of member satisfaction with our employees’ efforts are reflected in the three J.D Power awards we earned in 2015, 2016 and 2017. We’ve also been recognized by our members through increasing ACSI (American Customer Satisfaction Index) ratings with a record-high 91 in 2020. We are both a statewide and national frontrunner in ASCI rankings.

 

I spent the last decade building a leadership team that has made it possible to reach these milestones under Board of Trustee leadership that supported our ability to meet the ever-growing demand for power with cost controls that preserve low rates for members. Over the last two years, the COVID challenge placed unprecedented strain on our ability to operate safely and efficiently but our employees persevered. Still, I am retiring at a time when supply chain challenges threaten utilities’ ability to keep up with a growing population of new residents and businesses that are moving to Florida for not only the lifestyle but the economic prosperity.

 

The incoming CEO-elect Curtis Wynn is supported by a leadership team and 400 employees who he can count on to help him continue the legacy. It has been my distinct pleasure and privilege to lead this company and the membership who deserve our commitment to affordable, reliable electric service and our StormReady approach during hurricane season.

 

We hold up under crisis and are the fastest utility to recover even when hurricanes sweep right through the middle of the state. I can’t begin to explain how proud I am to have been at the helm and this goodbye is the toughest thing I have had to muster in my career. Thank you for letting me spend 43 years of life in service to you and our employees. It’s been my honor.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

Advice from The Old Farmer's Almanac December 2021 SECO News

ADVICE FROM THE OLD FARMER’S ALMANAC

 

The Old Farmer’s Almanac explains how to figure out cooling and heating degree days. To determine a cooling degree day, use the base temperature of 65 degrees. Every day the temperature reaches 65 degrees is a cooling day. For every degree over 65, adds one cooling degree. On a day that the mean temperature reaches 85 degrees, the cooling degrees would be 20.

 

To figure heating degree days, take the same base of 65 degrees, and subtract the mean daily temperature. For example, if a day’s high temperature was 50 degrees and the low was 40 degrees, the mean high is 45 degrees. This would give you 20 heating degree days.

 

Do you have cheimatophobia, frigophobia, or psychrophobia (fear of cold)? Be sure to read page 3 and schedule an HVAC service before winter temps arrive in Central Florida.

 


HVAC Service December 2021 SECO News

DON’T BE LEFT IN THE COLD – SCHEDULE A WINTER HVAC SERVICE

 

The Old Farmer’s Almanac predicts winter in Florida will be colder than usual. Prepare for the most frigid temperatures to begin in mid-December and continue into early February. Precipitation will also be above average.

 

With temperatures running colder than average, your HVAC (heating, ventilation and air conditioning) unit may run longer this year than in previous years. Now is the time to schedule an HVAC service call with a licensed technician.

 

During a service call, the technician should thoroughly inspect your HVAC to ensure it’s in good running condition. The system may need to be cleaned or serviced. HVAC units that are serviced regularly function more efficiently and use less energy to heat (or cool) your home resulting in lower energy costs.

 

Preventative maintenance helps extend the life of your HVAC unit and avoid unexpected, costly repair bills. Complete at-home maintenance such as checking for leaks and removing dirt or debris away from external components proactively. Set a calendar reminder to change your unit’s air filter monthly or follow the manufacturer’s suggested filter change schedule.

 

For more energy-efficiency tools, visit our Energy Efficiency page. Our Home Energy Assessment is an online energy audit that provides energy-efficiency advice tailored to your home’s features and lifestyle. The Energy Estimator calculates the amount of energy used and associated costs for electronics, appliances and almost anything that uses electricity in your home. Submit with an email address to receive low-cost energy-efficiency tips specific to your home.

 


United Way December 2021 SECO News

SECO ENERGY UNITED WAY PLEDGES REACH $1 MILLION

 

Since 2004, SECO Energy employees have participated in yearly employee-led United Way Pledge Drives to benefit our local communities. For the 2022 United Way Pledge Drive, our employees pledged $50,282.

 

With our 2022 pledge total, SECO employees’ total pledges have now surpassed the one-million-dollar milestone to reach $1,041,766!

 

Employees choose the county that receives their donations. Most of our employees live in Sumter, Lake, Marion and Citrus Counties.

Lake & Sumter Counties………………………………….$21,392
Marion County………………………………………………..$16,075
Citrus County……………………………………………………$7,043
Other Counties (listed below)……………………………$5,772
Gilchrist, Hernando, Levy, Orange, Pasco and Polk
TOTAL $50,282

 

Do you want to give back to your local community and have pennies to spare? Enroll in SECO Energy’s Pennies from Heaven program and agree to have your bill rounded up to the nearest dollar each month. We donate the extra pennies for worthy causes in our service area or member bill payment assistance.

 

Enroll in Pennies from Heaven today and change lives. Visit SECOEnergy.com > Your Co-Op > Pennies from Heaven and complete the enrollment web form.

 


 

SECO News February 2021 Winners' Circle

WINNERS CIRCLE

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are:

 

Claudia Bryce from Summerfield

 

James Burdick from Eustis

 

Ricardo Valdes from The Villages

 

Eileen Bennett from Clermont

 

The latest winner of a SECO Energy Level 2 EV Charger is Gary Chevillet from The Villages.To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

 

Daniel Cahya from Ocala is the winner of a $200 SECO Energy bill credit.

 

Dean Woodle from Leesburg is the winner of a NEST thermostat.

 

Juanita McLean from The Villages is the winner of an Amazon Echo Dot with Alexa.

 

Congratulations to our recent winners!

 

Read the full December 2021 SECO News online.

 

SECO News November 2021

SECO Energy CEO, Jim DuncanJust in time for the Christmas season, SECO Energy members are cashing in on Capital Credits. At the September Trustees’ Meeting, your Board approved another record-high Capital Credit retirement of $6.46 million to current and former members. Your Capital Credit retirement amount appears on your November billing statement.

 

SECO Energy was founded as Sumter Electric Cooperative, Inc. in 1938. Since then, the cooperative has regularly retired/returned a portion of the cooperative’s equity to current and former members. In our 83 years in business, we have retired almost $80 million to current and former members.

 

Capital Credits is a concept that is unique to not-for-profit, cooperatively structured businesses. I have often talked about the differences between being a customer of an investor-owned or a municipal utility versus a cooperative member. Capital Credits is one of those differences.

 

Your monthly energy purchases build patronage capital. You and your fellow 220,000+ cooperative members own a portion of SECO’s equity. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. Individual Capital Credit allocations represent the percentage of the yearly amount of electric service purchased by each member.

 

Capital Credits are the accumulation of all prior years’ revenues after the co-op’s operating costs and expenses are paid. These credits are allocated on a pro-rata basis to each SECO member’s account as Capital Credits. Annually, SECO examines the cooperative’s financial position and makes a recommendation to the Board of Trustees on the “retirement” of Capital Credits. This year’s $6.46 million retirement means SECO is returning a portion of the cooperative’s equity to current and former members.

 

Look for a line item labeled “Capital Credit Ret” on your November billing statement. Active commercial account members with retirements over $600 will receive a check. Former members who receive a retirement over $10 will receive a check. If you move out of SECO’s service area, keep your mailing address updated so we can mail future Capital Credit retirements to your new address.

 

In the latest figures from the National Rural Electric Cooperative Association (NRECA), cooperatives power 56% of the nation’s landmass, including 2.7 million miles of electric distribution lines in 48 states. We are among over 900 electric distribution and generation and transmission cooperatives working together to maintain reliable, safe, affordable power to our local communities. That’s the cooperative difference.

 

SECO Energy members are more than just customers – they are owners as well. Thank you for your SECO Energy membership.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


SECO News November 2021 Advice From The Old Farmer's Almanac

ADVICE FROM THE OLD FARMER’S ALMANAC

Watch the 2021 – 2022 winter skies for amazing views of faraway planets. The Old Farmer’s Almanac recommends watching for Venus at its most brilliant in the early evening hours during December. Look for Venus, the Moon, Saturn and Jupiter coming together as a group during the month. Mercury will make its brightest appearance during the holidays. Catch glimpses of Mars in early January next to the crescent moon in the early morning hours. In February, Mars will be a dim orange below a twinkling Venus in the predawn hours. 2022 promises a year filled with eclipses bringing excitement to the morning and nighttime skies!

 

While you’re out stargazing in the evenings, be on the lookout for nocturnal animals. Read more about red foxes that are active, nocturnal animals on page 4.


 

 

SECO News November 2021 Toys For Tots

TOYS FOR TOTS

SECO Energy employees are playing Santa Claus again this year with our annual corporate Marine Corps Reserve Toys for Tots drive. Members are invited to join us in spreading Christmas cheer by donating a new, unwrapped toy for Toys for Tots. During November, our five Member Service Centers in Eustis, Groveland, Inverness, Ocala or Sumterville serve as public drop-off locations.

 

For many years, SECO employees have been incredibly generous in supporting Toys for Tots. Friendly competition has sprung up between offices and departments to collect the most bikes, trikes and toys. To bolster our corporate giving, SECO’s Pennies from Heaven program has pledged a $5,000 donation this year to complement our employees’ Toys for Tots donations.

 

SECO Energy’s Pennies from Heaven program rounds up members’ bills to the nearest dollar. The donated pennies help members who need bill payment assistance or donations for local charitable causes such as Toys for Tots. If you would like to join your fellow cooperative members in making a difference in our communities one penny at a time, visit SECOEnergy.com > Your Co-op > Pennies from Heaven to enroll in the program. Thank you in advance for your generosity.

 

Since 1947, Toys for Toys has been making a difference in the lives of families. Retired Marines and other volunteers operate Toys for Tots. Volunteers pick up donations and distribute the toys to children in need. All donated toys stay local and are distributed in the area they were donated.

 

Members who would like to register to receive toys donated through Toys for Tots can visit www.ToysforTots.org. Application dates vary by location.

 

 


 

 

SECO News February 2021 Winners' Circle

WINNERS CIRCLE

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are:

 

Leanna Hersey from Floral City

 

Linda Hodgson from Leesburg

 

Cherilyn Glass from Lady Lake

 

Conrad Penchion from Ocala

 

Phyllis Jones from Tavares

 

The latest winner of a SECO Energy Level 2 EV Charger is Ann White from Inverness. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

 

Jer-Shang Lin from Clermont is the winner of a $200 SECO Energy bill credit.

 

Alexandra Betancourt from Mascotte is the winner of a NEST thermostat.

 

Rebecca McCorkle from Bushnell is the winner of an Amazon Echo Dot with Alexa.

 

Congratulations to William Heinmiller from Clermont and Mauricio Trinidad from The Villages are the two winners of our EV Virtual Video Showcase drawing! To view the video, visit SECOEnergy.com > Energy Solutions > EV Virtual Showcase. The winners’ names were drawn from the list of all members who entered.

 

Congratulations to our recent winners!

 

Our winner of the generator whose name was draw in September is Rosendo Orozco from Summerfield – drawn from the list of all members enrolled in SECO Energy’s Surge MitiGator surge protection program.

 

Read the full November 2021 SECO News online.

SECO News October 2021

SECO Energy CEO, Jim DuncanWithout question, your electric service is supported by an extensive, robust and well-maintained infrastructure that distributes power generated by our wholesale power provider, Seminole Electric Cooperative. Like SECO Energy, Seminole is a not-for-profit cooperative owned collectively by nine Florida electric distribution cooperatives.

 

Each distribution co-op’s CEO serves on the Seminole Board – myself included. In addition, select Trustees from each distribution co-op’s board have seats on the Seminole Board. Our Trustee representatives on the Seminole Board are President and District 4 Trustee Richard Dennison and District 8 Trustee Bill James.

 

In late September 2017, Seminole announced its plan to build a new, natural gas-fired generating plant next to the existing Seminole Generating Station (SGS) facility in Putnam County. This new, highly efficient generation facility is currently named the Seminole Combined Cycle Facility or SCCF. The new generating capacity is approximately 1,050 megawatts (MW).

 

The new SCCF plant is on schedule and budget. The major components of the plant have been delivered to the site, and construction is 50% complete. Seminole projects the plant to be commercially operational in the fall of 2022. Construction has continued through the COVID-19 pandemic, with personnel ensuring that work moves forward safely.

 

When Seminole’s plan to build SCCF was first announced, the board decided to take the environmentally friendly step to shutter one of its coal-fired units at the SGS facility once construction of the new natural gas-fired plant is complete.

 

Seminole is also taking steps to add a higher mix of renewable energy into its fuel portfolio. The cooperative will add 300 MW of additional solar power to its fuel mix by entering into purchased power agreements. Removing the SGS coal-fired unit from service and the addition of the 300 MW of solar, Seminole projects that it will decrease its carbon dioxide emissions in 2024 by 48% from 2005 levels.

 

Florida’s population is growing. According to the U.S. Census, between 2010 and 2020, Florida’s population grew from 18.8 million to 21.5 million. The growth doesn’t seem to be slowing down anytime soon. Sumter County is one of the fastest-growing counties in Florida.

 

In fact, The Villages recently earned the title as the fastest growing metropolitan area in the nation over the last decade per new 2020 census data with a Sumter County growth rate of 39%. Lake and Marion counties’ growth rates continue to climb at 29% and 13%, respectively. Stocking ever-more-expensive and hard-to-procure construction material to build new and maintain existing electric infrastructure is daunting in today’s economic environment as we continue to feel the effects of the pandemic.

 

SECO Energy and Seminole must work together to plan for future energy supplies to meet the growing demand for safe, affordable energy.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


SECO News October 2021 Advice From The Old Farmer's Almanac

ADVICE FROM THE OLD FARMER’S ALMANAC

 

With winter fast approaching, Florida will soon be welcoming our human snowbirds and our annual aviary migrating snowbirds, too. Read on for interesting facts about avian migration from The Old Farmer’s Almanac. Some migrating birds plump up for maximum energy in preparation for a long flight. In other birds, their reproductive organs shrink to trim excess weight while hemoglobin in their blood increases for aerobic efficiency. Other changes happen too. New feathers grow to improve flight efficiency; these feathers are often less colorful than the birds’ summer feathers. Every avian order has a long-distance migrator. No matter what time of the year, there are always birds on the move.

 

Read this month’s Florida Fauna and Flora to learn more about the American kestrel.

 

 


 

 

SECO News October 2021 Surge Mitigator Helps American Cancer Society

SURGE MITIGATOR HELPS AMERICAN CANCER SOCIETY

The American Cancer Society is on a mission to free the world from cancer. You can help too by enrolling in SECO Energy’s Surge MitiGator surge protection product. From October 1 until November 15, for every new MitiGator lease or purchase, SECO’s Pennies from Heaven program will donate $5 to the American Cancer Society.

 

Take the bite out of damaging surges and spikes with our Surge MitiGator. Surges are often associated with lightning, but other causes are vehicles crashing into SECO poles, small animals and birds contacting SECO lines or falling trees. Household appliances and sensitive electronics such as televisions and computers can be damaged or destroyed by power surges and also require point-of-use devices for adequate protection.

 

Our made in the USA meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

 

October is breast cancer awareness month, so the timing is perfect to aid cancer research and support cancer patients by enrolling in SECO Energy’s Surge MitiGator surge protection product. To enroll, visit SECOEnergy.com.

 

 


 

 

SECO News October 2021 Area Light Out?

AREA LIGHT OUT?

Report an area light outage or malfunction online through LightFinder on our StormCenter platform. Whether the light is always on, completely off or flickering, you can report the malfunction 24 hours a day, 7 days a week – even on weekends.

 

To report an area light issue, visit SECOEnergy.com > StormCenter and choose LightFinder. Enter the pole number or closest address in the search bar in the upper left. Each light is represented by a lightbulb icon. Green indicates the light is working, and a red icon is a light that has already been reported as malfunctioning. If the icon is orange, it has been repaired in the last 24 hours. Inactive lights are represented by a gray icon and a blue icon is a member-owned light.

 

Complete the short reporting form and submit your email address to receive updates about the light’s repair status. Most area light issues are repaired within 24 hours.

 

 


 

 

SECO News February 2021 Winners' Circle

WINNERS’ CIRCLE

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are:

 

Donna Vail from Ocala

Jennifer Mears from Webster

Richard Reddy from Deland

Jane Lomont from Clermont

 

The latest winner of a SECO Energy Level 2 EV Charger is Harry Farrish from Minneola. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

John Utegg from Ocala is the winner of a $200 SECO Energy bill credit.

Stephanie Eck from Clermont is the winner of a NEST thermostat.

Susan Douglas from The Villages is the winner of an Amazon Echo Dot with Alexa.

 

William Guffey from Clermont is our final winner of a portable generator – drawn from the list of all members enrolled in SECO Energy’s Surge MitiGator surge protection program. Though our generator giveaway has concluded, from October 1 through November 15, for every new Surge MitiGator lease enrollment or purchase SECO will donate $5 to the American Cancer Society. To learn more or enroll, visit SECOEnergy.com > Energy Solutions > Surge MitiGator.

 

Congratulations to our recent winners!

 

Read the full October 2021 SECO News online.

 

SECO News September 2021

SECO Energy CEO, Jim DuncanThinking about purchasing an electric vehicle (EV)? Visit SECOEnergy.com to watch our Virtual EV Showcase featuring yours truly in a brief cameo appearance. Not only will you have a chance to win a Level 2 fast charger or a $500 electric bill credit, but you’ll also find the latest details on a wide variety of EVs – including the Audi e-tron, Chevy Bolt, Ford Mustang Mach-E, Nissan Leaf, Porsche Taycan, Volkswagen ID.4, Volvo XC40 Recharge, Tesla Model S and Tesla Model Y.

SECO Energy partnered with local dealerships and The Villages Tesla Club to develop the Virtual EV Showcase so that members can preview these amazing vehicles from the comfort of home. In no uncertain terms, folks, these vehicles bear no resemblance to your daddy’s Oldsmobile. They have style, torque and will save you a considerable amount of money on fuel and maintenance.

Visit SECOEnergy.com, click on the EV Virtual Showcase banner, watch the video, fill out the webform and select the correct answer from the drop-down that describes my actions in the cameo appearance in the video. I’ll even give you a clue. One of the four answers below is correct.

 

  1.  I get a hole-in-one on 18!
  2.  I drive a golf cart into a water hazard.
  3.  I miss my tee time.
  4.  I talk to a SECO employee about EV savings and SECO’s low rates.

Two lucky winners will be drawn from all correct submissions on October 15. Thanks for playing and thanks to those who worked with us on the Virtual EV Showcase:

 

  • Vann Gannaway Chevrolet
  • Volkswagen of Ocala
  • Pearson Nissan of Ocala
  • Volvo of Ocala
  • Village Ford
  • Porsche of Ocala
  • Audi Gainesville
  • The Villages Tesla Club

 

Great things are happening in the EV world. The savings are undeniable and the availability of public charging stations has grown dramatically. If you own an EV or are planning to purchase one and want to charge up quickly, as an ongoing promotion we’re giving away a SECO Energy branded Level 2 charger each month while supplies last. Text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


SECO News September 2021 Hurricane Handbook

HURRICANE HANDBOOK

Before A Storm

DISCONNECTING IN ADVANCE: SECO Energy does not disconnect service ahead of a storm. This is an older practice some utilities used in the past to prevent damage.

 

RESTORATION PRIORITY: SECO provides world-class reliability to 220,000+ homes and businesses.  Outages are caused by weather, vehicle accidents, equipment issues, animal/tree contact, etc.  Therefore utilities cannot guarantee 100% uninterrupted service.

 

During emergency restoration with widespread damage, our first responsibilities are shelters, hospitals, schools, and government agencies like emergency ops centers, fire stations and law enforcement facilities. The next priority is large commercial accounts providing food, water and damage-recovery supplies. Feeders with the largest number of members served are next.

 

FLORIDA’S SPECIAL NEEDS REGISTRY: Members with Special Needs should register with the Florida Division of Emergency Management at floridadisaster.org to receive county-specific lifesaving information. You will receive essential options from local emergency management by signing up for your county’s emergency alert notifications.

 

MEMBERS USING MEDICAL EQUIPMENT: Residential members’ accounts coded as having medically necessary service are not the first priority after a storm with widespread damage. Prepare before storm season and anticipate the possibility of extended outages that could last for days. If you are dependent on electric-powered medical equipment, register with your county emergency management center’s Special Needs Registry. Plan to go to a shelter or purchase a generator for use during outages

 

OUTAGE NOTIFICATION PREFERENCES: Visit SECOEnergy.com and click StormCenter. Select “Manage Notifications.” Log in with your account number or phone number. View/update preferences for email, text or voice notifications. Set do not disturb parameters.

 

ADD STORMCENTER APP TO MOBILE DEVICE HOME SCREEN: On our website, click StormCenter then select “Outage Map.” Tap the Share Arrow, then select “Add to Home Screen” from options.

 

BOOKMARK DAILY RESTORATION PLAN MAP: SECO uses this interactive map only when the Emergency Response Plan is activated. This map is different from the StormCenter outage map. The Restoration Plan Map displays the areas where crews are working each day to show when you can reasonably expect service restoration. Access this map from the website homepage banner during emergencies or from “Contact Us.”

 

EMERGENCY SUPPLIES – STOCK UP FOR SEVEN DAYS: Prepare your emergency supplies in advance. Move your emergency supplies into a secure room with no windows or fireplaces. Turn your refrigerator and freezer to the coldest settings. Only open doors when necessary. Move freezable foods into the freezer. A refrigerator will keep food cold for about four hours after a power outage; a full freezer will keep food frozen for about 48 hours.

 

During A Storm

HUNKER DOWN – STAY INFORMED: Remain indoors and prepare to wait out the weather safely. Stay informed with a battery-powered weather radio. Be ready to relocate your family and pets to a secure location in your home with no windows or fireplaces. Break out the family board games and preserve your phone’s battery power.

 

NO RESTORATION IN WINDS ABOVE 35 MPH: We invest heavily in an aggressive vegetation management program to keep our overhead lines clear. Still, severe storms with high winds create tree-related outages. Once sustained wind speeds reach 35 mph, it is unsafe to use bucket trucks or perform restoration. When wind speeds have fallen below 35 mph, SECO deploys employees and contractors to begin restoration efforts.

 

TORNADOES – WATCH VS WARNING: Tornadoes are extremely dangerous, potentially deadly vertical funnels of rapidly spinning air, often referred to as nature’s most violent storm. Winds can reach speeds of 300 mph.

 

TORNADO WATCH: Tornadoes are possible in or near the watch area. Check supplies and be ready to quickly move to an interior room or hallway. Avoid windows.

 

TORNADO WARNING: A tornado was spotted or indicated by weather radar. There is imminent danger to life and property. Go to an interior room or hallway. Avoid windows.

 

IF YOU EXPERIENCE A TORNADO, stay clear of downed power lines and damaged buildings. Always treat downed lines as if they are energized.

 

After A Storm

RETURNING HOME-ASSESS DAMAGE: If your home or business is damaged, turn off your main breaker to prevent fires only if it is safe to do so. Turn off each appliance’s main breaker if they are wet and then unplug the appliance.

 

After service is restored, if fuses blow turn off the breakers and contact a licensed electrician. Always call an electrician or an appliance repair service if in doubt.

 

DEBRIS CLEANUP: Once a storm has passed, ensure that you and your home are safe while power is being restored. Do not make debris piles that interfere with utility trucks. Keep debris away from power lines, transformers and downed lines for safety and speedy restoration. Call your county’s emergency operations center if debris on public roadways prevents utility and emergency vehicle access.

 

 


 

 

SECO News September 2021 Safety Corner - Generator Safety

SAFETY CORNER – GENERATOR SAFETY

Thousands of people die from Carbon Monoxide (CO) poisoning each year. After a storm with extended power outages it is especially dangerous. If you use a generator, the Centers for Disease Control and Prevention (CDC) recommends installing a battery-operated CO detector in your home. Choose an area where the sound of the alarm will wake the home’s inhabitants. Outside bedroom doorways is a good choice.

 

A stationary generator is a permanently affixed generator installed by a licensed technician. It has an approved disconnect and transfer switch that isolates your home’s circuits from SECO Energy and eliminates the risk of backfeeding on utility lines.

 

The more common type is a portable generator that does not require a licensed technician to install. Extension cords are used to plug certain appliances into the generator’s outlets.

 

NEVER operate a generator indoors or in an enclosed area such as a garage or covered porch. Never place a generator outside of an open window where CO can infiltrate the home. More lifesaving information and our generator safety video are available at SECOEnergy.com > Safety > Generator Safety.

 

 


 

 

SECO News February 2021 Winners' Circle

WINNERS’ CIRCLE

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are:

 

Kathleen Mason from The Villages

James Bonin from Deland

Kathleen Schmidt from Ocala

Bruce Waters from Groveland

 

The latest winner of a SECO Energy Level 2 EV Charger is Tony Wong from Ocala. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

Darys Nieves from Groveland is the winner of a $200 SECO Energy bill credit.

Gerhard Weber from Ocala is the winner of a NEST thermostat.

Ron Campoli from Leesburg is the winner of an Amazon Echo Dot with Alexa.

 

Virginia Stygar from Ocala is our second winner of a portable generator. We have one more to give away! For a chance to win, lease or purchase SECO’s Surge MitiGator product that protects your home’s appliances from damaging surges and spikes. To learn more or enroll, visit SECOEnergy.com > Energy Solutions > Surge MitiGator. Members in a current surge lease or prior purchase are automatically entered in the drawing to win.

 

Congratulations to our recent winners!

 

Read the full September 2021 SECO News online.

 

SECO News, August 2021

 

Duncan’s Digest – Enroll in Surge Protection – Win a Generator

 

Dear Members,

 

The 2021 Atlantic hurricane season runs from June 1 to November 30. The Colorado State University (CSU) Tropical Meteorology Project team released an updated forecast for this year’s hurricane season. This team of experts has maintained its prediction that the Atlantic basin will have above-average storm activity this year, and has increased its forecast of the number of named storms anticipated this season.

 

May 2018 SECO News Duncan's Digest

 

Tropical Storm Elsa affected our service area on Tuesday, July 6, and Wednesday, July 7. Elsa became the first named hurricane of the 2021 Atlantic hurricane season on July 2 when it reached Category 1 strength. Elsa was downgraded to a tropical storm as it passed over Cuba and the Florida Straits. For a short while, the storm lingered west of Tampa Bay and strengthened into a hurricane once again. Ultimately Elsa lost intensity and made landfall in Taylor County as a tropical storm on July 7.

 

SECO prepared for the worst. We brought in over 100 contract line and vegetation crews to assist in restoration from Tropical Storm Elsa. Overnight on the 6th and 7th, our system fared exceptionally well as Elsa’s rain bands soaked our service area and brought tornado watches, warnings and wind. During this time, we experienced no large substation or feeder outages. I commend our employees and contractors who rallied to assist in the effort by restoring outages quickly while working safely.

 

Tropical Storm Elsa was the first test of this year’s hurricane season, and we passed with flying colors. But it may be the first of many. That’s why it’s best to be prepared. Not only do we have hurricane season to contend with, but Florida has afternoon summer thunderstorms as well. These storms occur almost daily and bring heavy rain and lightning that can lead to power surges entering your home from the electric line and through the meter.

 

Surges are powerful increases in voltage that can destroy your home’s appliances and electronics. The Surge MitiGator is SECO’s meter-based surge arrester. It is designed to take the bite out of a surge. The MitiGator helps prevent high voltage spikes and surges before they damage appliances and cause financial loss. SECO installs the Surge MitiGator at the meter and the product carries a 15-year warranty. The arrester at the meter is the first step in protection. Point-of-use surge devices should be installed for a home’s electronics and other appliances that run on electric service. Purchase these at your local big box or hardware store. Install as directed.

 

The Surge MitiGator is available for lease for only $5.95 plus tax per month with a $25 installation fee. If you choose to purchase the product, the price ranges from $349 to $399, and installation is always free.

 

Enroll in the Surge MitiGator program (lease or purchase) for a chance to win a portable generator. We’ll pick a winner in both August and September. Read Winners’ Circle on page 4 for the July winner. Members in a current lease or prior purchase are already eligible to win. To enroll in the Surge MitiGator program, visit the Surge MitiGator page and fill out the web form. You can also call us at (352) 793-3801 or email Customer Service.

 

Living in Florida, the potential for tropical storms and hurricanes is a fact of life. I urge you to prepare in advance for the possibility of widespread power outages if a major storm affects our service area. Prepare your emergency supplies before forecasters put Central Florida in the cone of probability. Have a backup source of power if you require electricity for life-sustaining medical equipment. SECO is StormReady – you should be too.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News August 2021 Advice From The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Florida, with its copious sunshine and sub-tropical climate, provides the perfect environment for a backyard garden. The Old Farmer’s Almanac has advice for gardeners who love the hobby but have space, sun or other limitations. For small areas, use raised beds, vertical spaces or containers. A raised-bed garden can yield 10 times the amount as a same size in-ground garden. Another idea for small spaces is to use a trellis, cage or attach pots to fences. Short on sun? Most vegetables require 8 hours of sunlight to grow, but leafy greens grow well in partial shade. Garlic, peas, beets and radishes can grow in as little as 4 hours a day. If all else fails, use containers to grow your garden. Anything that will hold soil and has water drainage holes will work.

 

Turn to page 4 to read this month’s Florida Fauna & Flora to learn more about the resurrection fern.

 


 

SECO News August 2021 Energy Saving on a Budget

Energy Saving on a Budget

 

Improving your home’s energy efficiency doesn’t have to be expensive. While buying new ENERGY STAR appliances or upgrading your home’s HVAC will reduce your home’s energy consumption, these items carry a hefty price tag. The no-cost and low-cost energy-saving ideas listed below will help reduce your energy usage without breaking the bank.

 

No-cost Energy-Efficiency Ideas:

 

• Wash clothes in cold water.

 

• Use the air-dry cycle on your dishwasher.

 

• Hang laundry outside to dry.

 

• Use natural light during the day.

 

• Turn off lights when leaving a room.

 

• Ceiling fans cool people, not rooms. Turn off when the room is vacant.

 

• Turn off bathroom and kitchen ventilation fans. These bring warm outside air inside.

 

• Turn off electronics like computers, printers and monitors when not in use.

 

• In summer, grill or use appliances such as crock pots, air fryers or microwaves instead of your oven.

 

Low-cost Energy-Efficiency Ideas:

 

• Invest in LEDs.

 

• Replace all filters monthly or according to manufacturer’s instructions.

 

• Seal windows and doors with weatherstripping and/or caulk.

 

• Install window film to limit sunlight.

 

• Plant shade trees on the south, southwest and west sides of buildings for shade.

 

• Plant trees on the north and the west sides of buildings to block winds.

 

• Plant trees to shade driveways, sidewalks, patios and HVAC units.

 

• Use blinds or drapes during summer to limit sun exposure.

 

• Control outdoor lighting with a photocell or timer.

Want more energy-efficiency tips? Try our Home Energy Assessment — a complete online energy audit for your home. Submit your responses and email address to receive an email with energy-efficiency advice tailored to your home and lifestyle. To see the math behind your energy consumption, complete the Energy Estimator.

 


 

SECO News October 2020 Winner's Circle

Winners’ Circle

 

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are:

 

John Bost from Ocala

 

Felica Grost from Inverness

 

Mark Damann from Morriston

 

Christian Oliver from Tavares

 

The latest winner of a SECO Energy Level 2 EV Charger is Marc Crail from Mount Dora. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

 

Kinilei Shewell from Clermont is the winner of a $200 SECO Energy bill credit.

 

Jules Sigler from Ocala is the winner of a NEST thermostat.

 

Jan Browning from The Villages is the winner of an Amazon Echo Dot with Alexa.

 

Bryant Currier from The Villages is our first winner of a portable generator. We have two more to give away! For a chance to win, lease or purchase SECO’s Surge MitiGator product that protects your home’s appliances from damaging surges and spikes. To learn more or enroll, visit our Surge MitiGator page. Members in a current surge lease or prior purchase are automatically entered in the drawing to win.

 

Read the full August 2021 SECO News online.

SECO News, July 2021

 

Duncan’s Digest – Solar Investments – Sensible or Scam?

 

Dear Members,

 

Solar system Inquiries from members are on the rise. Currently, nearly 2,600 SECO Energy members have chosen to invest in member-owned solar systems. SECO is a reliable source of information about solar power for our members, but unfortunately, we hear from members who’ve been misinformed by a contractor or misunderstood the solar system’s generation capabilities and the financial investment.

 

May 2018 SECO News Duncan's Digest

 

Some solar contractors use misleading sales pitches – we’ve seen the ads: No-cost solar. No electric bill. Free solar panels. Power during an outage. Without question, investing in solar technology is costly. At an average of $2.73 per watt (per the NREL and dependent on the type of system), a 10-kW residential system costs $27,300.00 (offset by a current federal tax credit). If you finance the system, you will pay interest over the term of the loan. If you lease a system, the leasing company receives the federal tax credit rather than you. Before investing, crunch the numbers on pvwatts.nrel.gov to estimate potential generation capacity and financial performance.

 

Cost, however, is only one consideration. The Sunshine State is not always sunny. Members who own a solar system without battery or generator backup still consume (and pay for) utility-supplied power when the sun isn’t shining – at night, rainy afternoons and cold winter mornings.

 

If allowable by city/county ordinance, members can go completely off-grid if the system has a battery to store power generated while the sun is shining to use during times when the sun doesn’t shine. During utility outages, solar systems without a backup power source do not continue to generate power as most inverters require electricity to operate. By design, this requirement prevents power generated by a solar system from backfeeding onto the utility’s electric system – which in turn can cause damage, injury or death to unsuspecting lineworkers.

 

If you’re interested in solar, SECO is here to help. We recommend obtaining three quotes from reputable contractors. Review Better Business Bureau ratings and visit the Florida Solar Energy Industries Association at flaseia.org for contractor recommendations.

 

The name of the game is buyer beware. Recently, members reported solar representatives claiming they are working on behalf of SECO – this is untrue. One of the most appalling scenarios we encountered this year came from a Marion County family who financed a solar system and had already signed the contract before reaching out to SECO. Can you guess which home in the photo has rooftop solar panels?

 

July 2021 SECO News Duncan's Digest image

 

The solar panels are not even visible due to the dense tree coverage. Unless the homeowner incurs the expense of cutting the trees down, their solar system will not generate productively. And if they cut the trees down, their home will not receive the cooling benefit of tree shade. Don’t let this happen to you. Do your homework BEFORE you sign a contract.

 

Visit our Solar website section. You’ll learn about the capabilities and limits of solar power. Email our Solar team and an Energy Services Specialist will conduct a Solar Assessment to determine your home’s conduciveness to solar. We’ll also answer your questions about panels, inverters, insurance, net metering and more. Becoming an educated consumer is your best protection.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News July 2021 Advice From The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Whether you live in an urban or rural area, predatory animals may be closer than you think. The number of Floridians encountering bears in populated areas is increasing. The Old Farmer’s Almanac lists what to look for to determine if a bear has visited your home and how to deter it. If you suspect bear activity: Look for fur left behind, crushed vegetation, teeth and claw marks and hindfoot tracks like a human footprint. Bears are attracted to food. To deter bears: Use bear-proof containers for garbage or items with a strong scent, cover compost, change lever doorknobs (which bears can open) to round knobs. Clean outdoor cooking or fish-scaling areas.

 

Turn to page 7 to read about the Florida black bear in this month’s Florida Fauna & Flora.

 


 

SECO News July 2021 Pennies From Heaven Pennies Change Lives

Pennies Change Lives

 

SECO Energy’s Pennies from Heaven program was established to make a difference in our local communities one penny at a time. Every cent collected is distributed for the benefit of your fellow members.

 

Members enrolled in Pennies from Heaven allow SECO to round up their bill to the nearest dollar automatically. As an example, if the bill is $97.72, you will pay $98.00. The extra 28 pennies go directly to Pennies from Heaven.

 

SECO Energy employees also contribute to Pennies from Heaven through individual donations and corporate fundraisers.

 

Enroll today to be a part of this worthy program. Visit our Pennies from Heaven website section and fill out the webform to enroll.

 

SECO Energy absorbs any small administrative costs associated with the Pennies program. Just a few cents every month can change lives. If you’d like to provide a donation* by check instead, please mail it to us at: SECO Energy Pennies from Heaven 330 S US Highway 301 Sumterville, FL 33585

 

Requests for bill payment assistance are administered through several area agencies. Call 211 or reach out to a social service agency that offers utility assistance.

 

*Pennies from Heaven donations are not tax deductible.

 


 

SECO News July 2021 Enroll In Surge Protection For A Monthly Chance To Win A New Generator

Enroll in Surge Protection for a Monthly Chance to Win a New Generator

 

The 2021 Atlantic hurricane season is here, and forecasters predict there will be above-normal named storm activity this year. According to the National Weather Service at weather.gov, a typical lightning flash is about 300 million volts and 30,000 amps – and carries enough energy to power a 100-watt incandescent light bulb for three months. Florida storm season brings almost daily thunderstorms with high-voltage lightning.

 

To prepare, SECO is giving away three new portable generators! We’ll pick one winner each month in July, August and September. To be eligible to win, lease or purchase SECO’s Surge MitiGator™ meter-based surge arrester. Members in a current surge lease or prior purchase will automatically be eligible.

 

Lightning is the most common cause of power surges that can damage or destroy your home’s appliances or electronics. Other causes of surges are vehicle accidents involving SECO facilities, small animals or birds contacting electric lines or fallen trees.

 

SECO’s Surge MitiGator helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

 

Enroll in SECO’s Surge MitiGator to take the bite out of damaging surges and spikes and be eligible to win a generator. Members currently enrolled in surge are also eligible as winners are drawn from all current surge protection enrollees. Visit our Surge MitiGator website section and click on the enroll icon to complete an enrollment webform.

 

For members without internet access, call (352) 793-3801 to enroll.

 


 

SECO News July 2021 Surgeo Loves Pets Donation Total

Surgeo Loves Pets Donation Total

 

Thank you, members, for making our Surgeo Loves Pets charitable initiative an outstanding success! For each new Surge MitiGator™ sign up between February 1 and June 15, your not-for-profit electric cooperative donated $5 from the Pennies from Heaven program to a local shelter or rescue on the member’s behalf in Citrus, Lake, Marion or Sumter County.

 

2,461 members enrolled resulting in donations totaling $12,305 to the shelters listed below:

 

CITRUS COUNTY – $1,800

• Critterville Inc. $200

• Citrus County Animal Services$500

• Humane Society of Citrus County$500

• Precious Paws Rescue, Inc. $200

• St. Francis’s Sunny Side Up Farm Animal Rescue $200

• Ziggy’s Haven Parrot Sanctuary$200

 

LAKE COUNTY – $3,405

 

• AFHAR-A Forever Home Animal Rescue, Inc. $200

• Florida Boxer Rescue $200

• From Trails To Happy Tails $200

• Hoffmeyer Animal Rescue $200

• Howey Horse Haven Rescue $200

• Humane Society of Lake County$1,000

• Lake County Animal Shelter $605

• Leesburg Humane Society $200

• Sugarloaf Mountain Ranch, Inc. $200

• The Animal League $200

• The Cat Protection Society $200

 

MARION COUNTY – $4,100

 

• Beauty’s Haven Farm and Equine Rescue Inc. $200

• Endangered Animal Rescue Sanctuary $200

• Forest Animal Rescue $200

• Front Range Equine Rescue $200

• Fur Kids Pet Rescue Inc. $200

• Humane Society of Marion County $1000

• Kindred Spirits Sanctuary $200

• Marion County Animal Services $500

• Ocala Wildlife Sanctuary Inc.(Owls Ocala Inc.) $200

• Pets in Distress Inc. $200

• Quality of Life Rehab and Foster $200

• Sheltering Hands $200

• SPCA of Marion County $200

• SPCA of Ocala $200

• Vocal (Voices of Change Animal League) $200

• Forest Animal Rescue $200

 

SUMTER COUNTY – $3,000

 

• Sumter County Animal Control $1,000

• YOUR Humane Society SPCA of Sumter County, Inc. $2000

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Michael Underwood from Ocala is the latest winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

 

Watch SECO News for next month’s charger winner.

 


 

SECO News February 2021 Winners' Circle

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

 

Winners Are:

 

Jan Chapple from Oxford

Jacquelyn Thomas from Eustis

Anna Hazel from Floral City

Byron Lowe from Ocala

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive

 

Wendy Albertson from The Villages is the winner of a $200 SECO Energy bill credit.

Bexaida Martinez from Clermont is the winner of a NEST thermostat.

Scott Evans from Tavares is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners. Want to win next month? Visit SECOEnergy.com and scroll through the homepage banner arrows to view our drawing promotions.

 


 

SECO News July 2021 Safety Corner #MoveOverFlorida

Safety Corner – #MoveOverFL

 

What do emergency or law enforcement vehicles, sanitation vehicles, wreckers or tow trucks and SECO Energy utility vehicles have in common? Florida’s Move Over law or Statute 316.126 requires drivers to move over a lane – safely – when these vehicles are parked on the side of the road.

 

What should I do if I’m unable to change lanes? If unable to move over safely, drivers must reduce their speed to 20 mph less than the posted speed. For example, the speed limit posted on the roadway is 55, which means you are required to reduce your rate of speed to 35 or less. When the posted speed is 25 mph, drivers must slow down to 5 mph.

 

Failure to Move Over puts defenseless workers and yourself at risk. You can strike a worker or a parked vehicle. Drivers will be ticketed and pay a fine and incur points on their driving record.

 

For safety, #MoveOverFL – it’s the law.

 

Read the full July 2021 SECO News online.

SECO News, June 2021

 

Duncan’s Digest – StormReady: Hurricane Season Warning

 

The 2021 Atlantic hurricane season began June 1. SECO Energy uses a unique and well-tested response plan that stands ready when typical afternoon thunderstorms occur and when our service area is affected by tropical storms or hurricanes. SECO is StormReady, and I urge you and your family to prepare proactively for hurricane season.

 

May 2018 SECO News Duncan's Digest

 

All signs point to the potential for a very active hurricane season this year. In April, The Department of Atmospheric Science at Colorado State University (CSU) published its Atlantic hurricane season forecast. CSU predicts that this year’s Atlantic hurricane season will have above-normal activity.

 

These experts predict there will be a total of seventeen named storms. Eight of these will develop into hurricanes and four of these will become major hurricanes (Category 3, 4 and 5).

 

Compared to the historical record between 1991 and 2020, the projections for this year are higher than average. During this period, the Atlantic hurricane season averaged fourteen named storms. Seven of these became hurricanes, with three developing into major hurricanes.

 

An above-average activity hurricane season was predicted for last year as well. The 2020 season broke records with thirty named storms. Frankly, we were extremely lucky that these storms veered away from Central Florida. Tropical Storm Eta in mid-November was the only named storm that directly affected SECO’s service area last year.

 

One tropical storm or hurricane spinning through our service area is all it takes to make this a memorable season for SECO Energy members and employees. Part of storm readiness is our commitment to storm hardening our electrical system – valued at about $1 billion. Annually, we replace aging distribution poles and install concrete transmission poles to replace older wooden poles. Our robust vegetation management program also plays a key storm readiness role with a goal of trimming vegetation back from the entire 12,000 miles of overhead line systemwide every five years.

 

If you or a family member rely on life-sustaining medical equipment and cannot be without power for an extended time, your home should have a secondary backup power source available. You may need to relocate to a shelter to wait out the storm in the event of an outage. As a start, register with the Florida Special Needs Registry at FloridaDisaster.org that provides local first responders with information about your needs.

 

SECO’s StormReady approach also includes our online StormCenter outage map and communications platform that is available 24/7 on your smartphone or tablet. Report an outage, view the outage map, check the status of a current outage and report an area light malfunction.

 

Enroll or update your outage notifications through StormCenter today. We’ll send you an email, text, voice message or all three when the system detects an outage affecting your service. You’ll receive a follow-up communication when the outage is restored. Visit StormCenter and click on the Manage Notifications tab.

 

It is critical to prepare before a storm arrives. Gather your emergency supplies early using this month’s Word Search on page 5. Supplies sell out quickly when a storm is approaching. Prepare your home in advance and make an emergency plan with your family.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News June 2021 Advice From The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Plan your summer fishing trips with The Old Farmer’s Almanac’s best fishing days. The sun, moon, tides and weather all affect fish activity. The best time of day to fish is when they are most active – fish often feed more in the early morning and late evening. It is believed that fish feed more during a full moon as well. This summer’s best fishing dates are June 10 – 24, July 9 – 23, August 8 – 22 and September 6 – 20. Read this month’s Florida Fauna & Flora to learn more about the sailfish, Florida’s state saltwater fish.

 


 

September SECO News Safety Corner

Safety Corner – Vehicle Accidents and Utility Lines

 

A report by the National Safety Council (NSC) finds that over 42,000 people died in vehicle crashes in 2020. This statistic is an increase of 8% from 2019. Most alarming is the number of miles driven last year was much lower than the year before.

 

In SECO Energy’s service area, 91 separate vehicle crashes occurred that involved utility poles or other infrastructure in 2020. These crashes alone interrupted electric service to over 31,000 accounts.

 

Accidents involving downed power lines are extremely dangerous. Always assumed downed lines are energized and dangerous – and can kill. Stay in the vehicle if possible. Inform the 911 dispatcher that power lines are down near the crash site.

 

If you smell smoke or the vehicle catches fire, follow these steps to safety:

 

• Open the vehicle door but do not touch exterior metal that may be energized.
• Jump clear of the vehicle, landing with both feet on the ground at the same time.
• Again, do not touch the metal on the vehicle while touching the ground.
• Walk in a shuffling motion or bunny hop to safety.

 

If you witness an accident involving downed lines near or on the vehicle, stay away from the car and its occupants and call 911 immediately. Try your best to get the occupants’ attention and warn them to stay in the car if safe to do so.

 

Share this information with your family – especially younger drivers. For more tips on how to be safe around electricity, visit our Electrical Safety section on our website.

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Paula Stewart from Tavares is the latest winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

 

Watch SECO News for next month’s charger winner.

 


 

2021 SECO Energy Youth Scholarship Awardees

 

For decades, SECO Energy has awarded scholarships annually to deserving high school seniors who live in a home served by SECO. Over the years, we have provided over $500,000 in scholarship funds to over 300 students to help fulfill their dreams.

 

This year, we awarded nine students interested in a career in the energy industry and planning to attend a Florida college, university or vocational/trade school.

 

Join us in congratulating our 2021 SECO Energy Scholarship awardees:

 

LEIGHTON LEE BAKER
Eustis High School: Plans to attend Lake-Sumter State College and study electrical engineering. Leighton took part in the Eustis High School swim team, robotics and debate club.

 

LANDEN CARTER
The Villages Charter High School: Seeks an AAS degree in electrical distribution technology from Lake-Sumter State College. Landen played baseball and enjoys hunting, fishing and spending time with family.

 

AUSTON CHISENHALL
South Lake High School: Plans to attend Lake-Sumter State College and study business. Auston likes to fish, and while in school, participated in baseball and business classes.

 

ASHLEY DELEZENNE
The Villages Charter High School: Majoring in finance at Stetson University. Ashley is a member of the National Honor Society and spends time tutoring and volunteering at sporting events.

 

SHANIA DELPINO-LITTLE
The Villages Charter High School: Will attend the University of South Florida and major in accounting. Shania served as Secretary of the Science National Honor Society Club, the Vice President of the Student Activities Club and is a member of the National Honor Society.

 

SEBASTIAN LOAIZA
Belleview High School: Will major in computer science at the University of South Florida. Sebastian plays soccer and is a member of the Interact Club and the Robotics Automation Design (RAD) Club.

 

MICHAEL M. MARVIN, JR.
The Villages Charter High School: Plans to complete the electrical lineman program at Northwest Lineman College. Michael attended advanced placement courses in high school and enjoys football and weightlifting.

 

BRENDAN SIMONS
The Villages Charter High School: Is attending Florida Atlantic University to major in business. Brendan played baseball and participated in the Engineering Club and Rho Khappa.

 

COLIN B. SORENSON
South Lake High School: Is majoring in biological sciences at Florida State University. While in high school, Colin played baseball, basketball and is a member of Business Professionals of America.

 

Good luck, students, in reaching your education and future career goals!

 


 

SECO News June 2021 Emergency Supplies Word Search

Emergency Supplies Word Search

 

SECO Energy is StormReady and stands prepared for the 2021 Atlantic hurricane season. Gather the list of emergency supplies below. Have enough on hand for each person for at least three days.

 

June 2021 Word Search

 


 

SECO News June 2021 Connect With Electra

Connect with Electra

 

We invite you to connect with our virtual assistant Electra through our easy-to-use interactive voice response phone system.

 

Electra can assist thousands of members at the same time. Without waiting for a live agent, Electra can help you check your balance, find billing due date, disconnect service, report a power outage or service problem, check the status of a current outage or complete a payment arrangement.

 

To reach out to Electra, give her a call at (352) 793-3801. This number takes the place of any local numbers to Member Service Centers that were previously used.

 

If you request to speak to a live agent and call volume is high, Electra can save your place in line and arrange a callback during our regular business hours.

 

Read the Winners’ Circle article below for our latest winners.

 


 

SECO News February 2021 Winners' Circle

Winners’ Circle

 

Four lucky winners who have completed a call with Electra won a $25 gift card. Congratulations, winners!

 

Carmen Linzey from Wildwood

 

Angela Medina from Ocala

 

Audrey Reed from Howey-in-the-Hills

 

Nola Jenzen from Lady Lake

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

 

Jade Greene from Tavares is the winner of a $200 SECO Energy bill credit.

 

Matthew Ketchum from Clermont is the winner of a NEST thermostat.

 

Judy Robertson from Lady Lake is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners.

 


 

SECO Energy June 2021 Summer HVAC Check-Up Banner, Illustration of person fixing an AC Unit

Summer HVAC Check-Up

 

In Central Florida, the largest energy user in your home is the HVAC system. HVAC use accounts for about 35 to 40% of your energy use (energy.gov). Florida’s high humidity levels also make high temperatures feel hotter. Using a dehumidifier during the summer months and a humidifier in the colder months may increase your comfort level.

 

We recommend scheduling an HVAC check-up with a qualified technician annually. Preventative maintenance will help your unit to operate more efficiently. Yearly maintenance will also help you avoid unexpected and often costly repair bills. Change or check HVAC filters each month or as directed according to the manufacturer’s instructions.

 

Weather plays a significant role in your energy usage. Try the Home Energy Assessment for a complete online energy audit that is tailored to your home and lifestyle. Our Energy Estimator shows you the math behind your monthly kilowatt hour (kWh) usage. We publish a monthly weather blog called Sunshine State Stats on our website and social media. Find these tools and more energy-efficiency ideas on the Energy Solutions section of our website.

 

Read the full June 2021 SECO News online.

SECO News, May 2021

 

Duncan’s Digest – 2021 “Just Business” Annual Meeting Recap

 

We celebrated our 2021 “Just Business” 83rd Annual Meeting on Thursday, March 25. We opted to hold the event virtually to avoid the large crowd that traditionally gathers for our onsite Annual Meetings. If you couldn’t watch live, you can watch the full video on our Annual Meeting website section.

 

May 2018 SECO News Duncan's Digest

 

The Meeting was live streamed through webcast, Facebook Live and YouTube. Members tuned in to watch our Board President and District 4 Trustee Richard Dennison call the Meeting to order and close the voting platform at 4:30 p.m. Our Vice President of Corporate Communications and Energy Services Kathryn Gloria gave the invocation and led the Pledge of Allegiance and National Anthem which was prerecorded by SECO Energy’s Manager Consumer Billing & Accounting Tim Wallace.

 

During Board introductions, we welcomed new Trustee Morgan Hatfield to the Board. Ms. Hatfield was elected in early February to represent District 9 and began her duties on March 29.

 

Mr. Dennison’s President’s Report provided an overview of the quorum and Annual Meeting requirements Florida cooperatives adhere to under Florida Statute. Two years ago, a Bylaws revision was approved that allows electronic, in-person and by-mail voting on Annual Meeting business to achieve a quorum. Almost 5,000 members voted this year to approve a Bylaws Revision and the 2020 Annual Meeting Minutes. All members who voted were eligible to win 1 of 100 prizes.

 

My state of the company address reported on the excellent financial health of the cooperative. At year-end 2020, our meter count had grown to 216,477 ranking SECO as the third-largest cooperative in Florida and seventh-largest in the nation. Last year, you and your fellow members consumed 3.64 billion kilowatt hours which is an increase of about 1.7 million over 2019.

 

SECO’s investment in its electric system is approaching the $1 billion mark at a current valuation of $955.9 million to support the increased demand for affordable energy in our area. Our TIER rating is 2.87 and member equity equals 33.64%. In the customer satisfaction arena, our 2020 ACSI score is an impressive 91. These are all very healthy ratios in the cooperative utility world.

 

If you’re interested in learning more about our fiscal health, the “Just Business” 2020 Annual Report is available online. Our Independent Auditor’s Report is included with the cooperative’s 2020 and 2019 financial statements.

 

During the “Just Business” Annual Meeting, we held the traditional military branches tribute and recognized the efforts of the 400+ SECO employees, Board of Trustees and local first responders. I also announced my plan to retire as CEO in January 2022, making this my last Annual Meeting as CEO. Admittedly, I wanted my final Annual Meeting address to be live with a large audience in attendance. Unfortunately, large gatherings are currently not in the best interest of our members and employees.

 

Thank you to all who tuned in to watch the Annual Meeting live. If you could not tune in, you can view the full video online.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News May 2021 The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

A new friend with fur, feathers or scales may help you reduce stress and offer valuable companionship. The Old Farmer’s Almanac has advice on which pet may be the best fit for your home and family. Almost 60% of U.S. households include at least one pet. Dogs rule the home because they are loving and affectionate but require a hefty time commitment. Cats may be less affectionate and more independent than dogs, but they usually involve less work. Fish are beautiful and colorful but need a clean and well-maintained tank to live. Birds are fun to watch and may add a lively tune or funny voices to your home – but can be messy.

 

Want to spread the love for pets and wildlife? Purchase or lease the Surge MitiGator and SECO will donate $5 to a pet or animal rescue or shelter of your choice. Read on for more details.

 


 

SECO News May 2021 Surgeo Loves Pets Through June 15

Surgeo Loves Pets – Through June 15

 

In February SECO News, Surgeo asked for members’ help in supporting domestic and wildlife shelters and rescues by enrolling in SECO Energy’s Surge MitiGator™. For every new MitiGator enrollment, SECO donates $5 to a local pet shelter in Citrus, Lake, Marion or Sumter Counties.

 

February through March, 1,120 members completed a new Surge MitiGator enrollment, which equaled a $5,600 donation divided among local pet and wildlife rescues.

 

Take the bite out of damaging surges and spikes with the Surge MitiGator. Surges are caused by lightning, vehicle accidents involving SECO facilities, small animals, birds or fallen trees. Power surges can damage or destroy household appliances and sensitive electronics such as televisions, computers, stereo equipment and more.

 

SECO’s meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

 

Enroll in SECO’s Surge MitiGator™ to donate $5 to the shelter or rescue of your choice. Visit our Surge MitiGator website section and click on the enroll icon to fill out the webform and choose which pet shelter will receive a $5 donation on your behalf from SECO. The promotion ends June 15.

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Kathy Ziegler from Ocala is the April winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

 

Watch SECO News for next month’s charger winner.

 


 

SECO News May 2021 Safety Corner Generator Safety

 

Safety Corner – Generator Safety

 

Atlantic hurricane season begins June 1. If you plan on using a portable or permanent generator as a source of back-up power during a power outage, learn to operate your generator correctly and safely before a storm impacts our service area.

 

Follow the safety warnings below to operate a generator.

 

• To protect yourself, your family, your property and SECO employees and contractors, read and follow the generator owner’s manual and pay close attention to the safety instructions.

 

• A qualified electrical contractor must install a permanent generator with a disconnect and transfer switch. This is NOT a DIY job.

 

• A qualified electrician is required to connect a generator to an electrical panel. An incorrect connection could electrocute the user or endanger our employees and contractors.

 

• Follow local, state and national fire and electric codes. A permit is required to install a permanent generator.

 

• Before starting your generator–always disconnect from your metered electric utility service.

 

• Never run a generator inside a building – even in a garage – it is a hazard and violates safety codes because it generates deadly (and odorless) carbon monoxide (CO).

 

• Be sure the area where a generator is operating is adequately ventilated, has sufficient airflow and is away from open windows.

 

• Store gasoline and diesel in approved containers out of the reach of children. Never fuel the generator while it is running.

 

• Extinguish all flames and cigarettes when handling fuel.

 

• Stage a fully charged, approved fire extinguisher near the generator.

 

• Use extension cords free of exposed wires and frayed shielding.

 

• Never remove or tamper with a generator’s safety devices.

 

• Do not attempt to repair a generator. A qualified technician should perform repairs and service as needed.

 

• Generator engine parts are very hot during operation. Severe burns may result. Always keep children away.

 

Improper use or installation of an electric generator can cause property damage, severe injury or even death. Members who use a generator to operate life-saving equipment should verify the generator’s compatibility. Learn more about proper generator use and safety tips; view our generator safety video on our website.

 


 

SECO News May 2021 Generator Safety Word Search

 

Generator Safety Word Search

 

A generator may come in handy during storm season. Make a commitment to safety while running a generator to protect you, your family and SECO employees and contractors.

 

May 2021 SECO News Word Search

 


 

SECO News May 2021 PCA Adjustment

 

PCA Adjustment

 

The commodities market is changing, and natural gas prices are rising. This affects fuel costs associated with producing power at Seminole Electric Cooperative’s natural gas plants. In turn, those costs are passed along to SECO members with the Power Cost Adjustment (PCA) factor line item on the monthly electric bill. On May 1, the SECO Energy PCA changed to keep pace with the market and wholesale power costs. The result is the cost of 1,000 kilowatt hours increased from $116.90 to $121.00

 

Need help paying your bill? View our interactive map to find an agency in your area.

 


 

SECO News February 2021 Winners' Circle

 

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

 

Winners Are:

 

Jeffrey Moody from Umatilla

 

Dona Macomber from Webster

 

Peter Cockcroft from Bushnell

 

Francis Campbell from Clermont

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

 

Josh McIntyre from Lake Panasoffkee is the winner of a $200 SECO Energy bill credit.

 

Thomas Binkley from Clermont is the winner of a NEST thermostat.

 

Jacob Dickman from Ocala is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners.

 


 

SECO News October 2020 StormCenter

 

StormCenter

 

Before the Atlantic hurricane season begins on June 1, enroll in StormCenter outage notifications via email, text, voice messages or all three.

 

StormCenter identifies the service locations affected by an outage and proactively sends a notification with the estimated restoration time, crew status and more. Once service is restored, you’ll receive a message that includes the outage cause if known. You can set do not disturb times if you don’t want to be called in the middle of the night about an outage or restoration. To choose notification preferences, visit StormCenter on the website and click on the Manage Notifications tab.

 

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. Click “Report Outage” and enter the account holder’s last name and house number (or the account or phone number). Find the status of an existing outage on the Check Status tab.

 

Read the full May SECO News online.

SECO News, April 2021

 

Duncan’s Digest – Inverness Substation Upgrade

 

SECO Energy’s service territory covers 2,100 square miles, which is about the size of Delaware. At year-end 2020, we were serving 216,477 homes and businesses in seven Central Florida counties. The bulk of our members live in Citrus, Lake, Marion and Sumter Counties, with smaller numbers of members in Hernando, Levy and Pasco Counties.

 

May 2018 SECO News Duncan's Digest

 

Our cooperative purpose is to provide exceptional service to our members, co-workers and communities. That exceptional service is reflected in SECO Energy winning coveted J.D. Power awards in 2015, 2016 and 2017 when our satisfaction scores topped all utilities in the nation. In 2020, we upheld our position as an American Customer Satisfaction Index (ACSI) frontrunner in Florida and nationally with a score of 91.

 

We definitely have a strong reputation to uphold. Another example of our exceptional service is a meticulous inspection and maintenance schedule that ensures day-to-day reliability while expanding an electric system that meets both current and future members’ energy needs.

 

In the July 2020 SECO News edition, I communicated about the Marion Oaks substation rebuild underway in Marion County. That project, including the demolition of the older adjacent substation, is almost complete.

 

A new project in the works is the Inverness substation rebuild in Citrus County. The Inverness substation was reconstructed in 1982. Due to its age, the substation needed a complete rebuild. This substation serves just under 6,000 members. The rebuild includes a high-side ring bus and steel structures that support the heavy, high voltage transmission line. The high-side ring bus will increase service reliability for all members served by the Inverness sub by creating redundancy through looped service.

 

The Inverness substation rebuild also improves reliability for members served by the nearby Floral City substation as well. Both substations are looped in with two separate Duke Energy transmission lines. Currently, members served by both substations experience an outage if even one of the Duke transmission lines experiences a fault or operates. When the new ring bus is in place at the Inverness substation, members served by our Floral City sub will no longer experience an outage if the fault occurs between the transmission line and the Inverness substation.

 

Along with the ring bus on the high side, we’re working to re-gasket the existing power transformer, install a new metering package and implement a state-of-the-art relay schematic. The new foundation is in place, the fence surrounding the substation has been installed, and a new control house is being constructed on-site. The Inverness substation rebuild is on schedule for completion in early summer, just in time for storm season to arrive.

 

The total value of our electric facilities systemwide is inching closer to the $1 billion mark. At year-end 2020, the value of SECO’s utility plant was $955.9 million. We’re spending about $3.2 million per month to improve existing members’ service reliability and to build new infrastructure to meet the growing demand in our area.

 

Without question, your electric service is supported by an extensive, robust and well-maintained infrastructure.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News April 2021 Advice From The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

The Old Farmer’s Almanac recommends the best days in April and May to complete indoor and outdoor projects. Ready for spring cleaning? Wash windows on April 10 and 11 and May 7 – 9, and wash floors on April 8 and 9 or May 5 and 6. The best days to bake are on April 18 and 19 and May 15 and 16. If spring yard work is on your list, the best days prune to encourage growth are April 20 and 21 and May 17 – 19. Prune to discourage growth on April 1, 2, and 10 and May 7 – 9.

 


 

SECO News April 2021 Call 811 Before You Dig

Call 811 Before You Dig

 

Longer days and sunny weather make spring the perfect time to tackle your honey-do list. April is Safe Digging Month and Florida law requires you to call 811 or visit www.call811.com online before you dig.

 

811 is a free service that will locate and mark underground utilities on your property or in the area you plan to dig. Never install a fence, plant a garden, add new landscaping or trees before contacting 811. Are you working with a contractor on a project? Make sure your contractor has connected with 811 before beginning the project on your property.

 

Wait for the flags! Keep shovels out of the ground until the 811 locating service has responded to your request and flagged the approximate area where underground utility lines (electric, water, gas, communications, etc.) are located.

 

Know what’s below – call 811 before you dig. In Florida – it’s the law.

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Pamela Gladd from Minneola is the March winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

 

Watch SECO News for next month’s charger winner.

 


 

SECO News April 2021 Spring For Energy Savings

 

Spring for Energy Savings

 

The Department of Energy (DOE) at energy.gov estimates the energy used to cool and heat your Central Florida home is 35 to 40% of your total energy consumption. You control how and when you use electricity. The condition and age of your home’s HVAC system, insulation, roof, windows, ducts, appliances and lifestyle also affect your energy consumption. Newer, well-insulated, properly weatherized homes with double-pane windows and ENERGY STAR-rated appliances consume less energy.

 

The number of people living in your home and weather also affect energy consumption. More people living in the house create more laundry, heating, cooling, cooking and increased hot water and electronics use. Central Florida is known for scorching summer temperatures that cause your HVAC to work overtime to keep the home cool. During a cold snap, the heating system also runs more frequently to warm the house.

 

Want help to reduce your energy consumption and lower your monthly energy bill? SECO Energy’s online energy-efficiency tools can help you spring for energy savings with low-cost and no-cost tips and ideas to help you reduce your energy use.

 

Home Energy Assessment

 

Our Home Energy Assessment is an online energy audit that you can complete from the comfort of your home. Fill out the assessment based on your home and lifestyle. Submit your answers and email address, and in just minutes you’ll receive energy-savings advice tailored to your home and lifestyle. Complete the energy-saving ideas, and you’ll be on your way to consuming less energy – and saving money.

 

Energy Estimator

 

Are you interested in seeing the math associated with your energy usage? Visit our Energy Estimator online to calculate the estimated costs for each of your home’s appliances and electronics. Submit your email address to receive no-cost and low-cost energy-savings suggestions via email.

 


 

SECO News April 2021 Energy Savings Word Search

 

Energy Savings Word Search

 

After completing our Home Energy Assessment and Energy Estimator, sharpen your energy-saving knowledge with this month’s Energy Savings word search.

 

April 2021 SECO News Energy Saving Word Search

 


 

SECO News April 2021 Atlantic Hurricane Season Early Warning

 

2021 Atlantic Hurricane Season Early Warning

 

Traditionally, the Atlantic hurricane season begins on June 1. But the past six hurricane seasons have seen hurricanes and tropical storms form in mid-May. Because of this change, the National Hurricane Center (NHC) will begin its Atlantic Tropical Weather Outlook earlier on May 15 instead of waiting until June 1.

 

What does this mean for SECO Energy members? SECO is StormReady, and we encourage you to begin your preparations for hurricane season now. Don’t wait until a hurricane or tropical storm is heading our way to prepare.

 

Learn more about hurricanes and tropical storms in our Hurricane Handbook. You’ll find helpful information on emergency supplies for people and pets. We’ve also included tips for before, during and after a storm. Pick up a copy of our Hurricane Handbook at one of our five Member Service Centers or visit our Storm Preparation page.

 


 

SECO News February 2021 Winners' Circle

 

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

 

February’s Winners Are:

 

Mark Fagan from Clermont

 

Lynn Pulchano from Inverness

 

Don Whittigton from Dunnellon

 

Sandra Ennulat-Davis from Eustis

 

Congratulations to our three March winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

 

Narasimha Murthy from Tavares is the winner of a $200 SECO Energy bill credit.

 

Karen Chapman from Ocala is the winner of a NEST thermostat.

 

John Johnson from Summerfield is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners.

 


 

SECO News February 2021 Thank A Lineman License Plate

Thank a Lineman License Plate

 

Members can show their support for the thousands of Florida lineworkers and utility personnel who restore power to millions of Floridians after devastating natural disasters by ordering a “Thank a Lineman” license plate. The 2020 Florida Legislature approved the plate after Governor Ron DeSantis signed HB 1135 into law.

 

This cause is local and benefits a key SECO Energy employee recruitment partner. For every “Thank a Lineman” plate sold, $25 goes to Lake-Sumter State College (LSSC) to support their Electric Utility programs. According to LSSC’s website (www.lssc.edu), the college is ranked in the top 150 Community Colleges nationally. Their student job placement or continuing education rate is 97%. The scholarship boost is an exciting opportunity for LSSC, utility personnel across the state and cooperative members.

 

Reserve your plate today by purchasing a pre-sale voucher. Purchase avenues vary from county to county. Contact your local county tax collector’s office for guidance or visit https://myfloridaspecialtyplate.com/lineman-order.html, where you can pay for the pre-sale voucher and process your order online. Learn more at www.thankalineworker.com.

 

The actual “Thank a Lineman” license plates will be available once the pre-sale threshold is met.

 

Read the full April 2021 SECO News online.