SECO Energy members enrolled in the MyWay PrePay account type are part of an exciting pilot project that brings AMI (Advanced Metering Infrastructure) to SECO’s service area. Notification letters are being sent via USPS on October 15.

 

The new Honeywell meter works with 5G/LTE communications technology. Honeywell partnered with Verizon to use cellular data with the new AMI meter to support a “pay-as-you-go” program. The two-way communication between SECO and the meter use the same cellular communications infrastructure used with cell phones.

 

MyWay PrePay members should log in to SmartHub to view daily energy usage readings. If you’re already a SmartHub subscriber, visit the platform to view daily usage, pay your bill, enroll in paperless billing and more.

 

Did you know SmartHub has an app? Scan the QR code with your smartphone or tablet’s camera to visit the Apple App Store or the Google Play Store to download. Have your account number handy to create a login.

Smart Hup Apple App QR Code
Smart Hup Android App QR Code

AMI FAQ

A SECO-contracted meter technician will install the new AMI meter and remove the old one. All SECO contractors carry company ID, and their trucks are clearly marked with a SECO Energy Authorized Contractor decal.

Yes, but just briefly. You will experience a brief interruption of a few minutes while the meter is exchanged. Technicians will courtesy knock before performing the meter exchange and will leave a door hanger as well.  You do not need to be home for the meter exchange.

No. The cellular data of other devices in your home will not be affected or interrupted. The cellular communication protocol is like the outdated prepaid meter.

Yes. The Honeywell meter uses an industry standard cellular communications system, just like your cell phone. The components of the meter and communication module are UL (Underwriter Laboratories) certified.

A fully-developed AMI system allows members to review their energy usage in almost real-time. SECO can transfer, reconnect/disconnect, and troubleshoot the service remotely. When an AMI system is deployed for all members, you can choose your billing date, set usage threshold alerts, have access to money-saving dynamic rates and much more.

Without an AMI capable meter, the prepaid program cannot function properly. At this time, MyWay PrePay members can choose to un-enroll from the prepaid program by requesting to change their account type to a postpaid, traditionally billed account if they would like to opt-out. Members can visit Contact Us or email customerservice@secoenergy.com to opt out.

 

Note: Postpaid accounts are subject to a security deposit. SECO will complete an Equifax Utility Score Check upon request to change a prepaid account to a postpaid, traditionally billed account.