SECO Energy Achieves Impressive ACSI® Score of 91 for 2024

SECO Energy Achieves Impressive ACSI® Score of 91 for 2024

SECO Energy proudly announces the successful completion of its annual member-wide customer satisfaction survey, underscoring its commitment to excellence in service delivery. The not-for-profit cooperative, which provides electric service to over 248,000 homes and businesses across seven Central Florida counties, received invaluable feedback from more than 1,200 members, reinforcing SECO Energy’s position as a leader […]

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SECO News January 2025

SECO News January 2025

  DEAR MEMBERS,   The new year is bringing new opportunities for innovation and savings. SmartHub, SECO Energy’s trusted online platform for bill payments, now offers enhanced options to reduce energy and manage your home’s energy consumption more efficiently.   Over 180,000 accounts have been upgraded to Advanced Metering Infrastructure (AMI) technology. These members can […]

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SECO News December 2024

SECO News December 2024

  DEAR MEMBERS,   I want to end the year by thanking you for your SECO Energy membership. In the aftermath of Hurricanes Debby, Helene, and Milton, SECO Energy received thousands of phone calls, emails, letters, and social media comments expressing your unwavering support as we underwent a massive restoration effort. The SECO team is […]

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SECO News November 2024

SECO News November 2024

  DEAR MEMBERS,   SECO Energy has been faithfully serving Central Florida members since 1938. In that time, we have experienced momentous growth. From energizing the fi rst 400 rural farmsteads over 85 years ago, SECO has grown into a robust regional utility that serves over 245,000 meters. The demand for affordable energy is increasing […]

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SECO Energy Has High Member Satisfaction

SECO Energy Has High Member Satisfaction

SECO Energy completed its quarterly member-wide customer satisfaction survey, where over 600 members were asked to participate. The member responses were sent to the American Customer Satisfaction Index (ACSI®), a company that measures customer satisfaction across multiple industries throughout the entire United States. For the fourth quarter of 2024, SECO Energy received an ACSI score of […]

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SECO News October 2024

SECO News October 2024

  DEAR MEMBERS,   SECO Energy is locally owned and operated for the sole benefit of our members, which means our priorities align with your needs. We focus on providing reliable, affordable electric service that benefits the entire community. To enhance the reliability of our services and address the growing needs of the communities we […]

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SECO Energy Completes Restoration from Hurricane Helene and Sends Aid

SECO Energy Completes Restoration from Hurricane Helene and Sends Aid

In the early morning hours on Saturday, September 28, SECO Energy completed electric service restoration for all accounts affected by Hurricane Helene’s impact. After a short rest for SECO Energy’s crews, a group of employees volunteered to join the restoration effort at other cooperatives.   The wind damage in SECO Energy’s service area was moderate, […]

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