EV Charger Winner

SECO News August 2022

In June SECO News, I shared details about our current infrastructure expansion and reliability projects in Lake County. This month, I have an update on facilities projects and development in Marion County.

In 2021, SECO Energy welcomed 2,124 new accounts in Marion County. This total accounted for 37% of the 5,770 new services added last year. The influx of new residents and businesses in our area requires SECO to build new infrastructure to meet the increasing demand for reliable energy. We also pledge to maintain our existing system to serve members reliably.

A project nearing completion on the south side of Marion County is the rebuild of our Dallas substation located on Highway 301 near The Villages. This state-of-the-art redesign allows for multiple transmission sources with eight total distribution feeders to serve members in Summerfield, Oxford, Dallas and portions of The Villages. The Dallas substation will serve as a backfeed source for our Villages substation. The rebuild is on schedule for completion in early fall.

Members who live in Stone Creek, On Top of the World and nearby expanding areas will be pleased to know the substation that serves this area, Timberwood, is increasing. Currently, this substation has a single power transformer and four distribution feeders. The footprint expansion will add a second power transformer and increase the number of distribution feeders to six.

In Marion County, 22 new or expanding neighborhood developments are adding residential homesites. The proposed number of homesites for these projects tops 8,000.

Along with residential growth, Marion County is experiencing commercial development. The Florida Crossroads Industrial Commerce Park on Highway 484 is expanding. The new footprint will include three distribution centers, apartments, homesites and a new shopping center with outparcels. Winding Oaks, located south of State Road 200 near SW 66th Street, proposes over 600,000 square feet of retail and automotive sales space. With an additional 400,000 square feet of office/retail space and over 3,000 homesites, Winding Oaks will be an impressive development that will bring jobs and families to the area.

The future Calesa phases are new additions to On Top of the World and include almost 600 single-family homesites. A new high school is also underway in the location. The World Equestrian Center continues to grow by adding a second hotel that will feature 400 larger suite-like rooms. Also proposed is a new 80,000-square-foot restaurant complex, a grab-and-go marketplace, a WEC Florida Health Building and future apartment space.

At SECO Energy, I, along with our Board of Trustees and nearly 400 colleagues, strive to provide safe, affordable and reliable electric service to over 220,000 Central Florida homes and businesses. We are proud to partner with the communities we serve to make Central Florida the thriving region it is.

Sincerely,

Curtis Wynn

Chief Executive Officer

Swim Into Savings

Reduce your pool pump’s run time and dive into energy efficiency! According to the Energy Information Administration (EIA) at energy.gov, Florida homeowners can reduce energy costs by cutting their pool pump run times almost in half.

Pool pumps circulate your pool’s water to mix chemicals and remove debris. Circulate while adding chemicals to evenly distribute throughout the water. Increased circulation doesn’t reduce algae growth – proper cleaning and chemicals do. Screened-in pools gather less debris than pools in the open.

In a study by the Center for Energy Conservation at Florida Atlantic University, participants reduced their pool pump run time to less than 3 hours per day. Most participants reported they were satisfied with the pool’s water quality.

Reduce your pool pump’s daily run time to 3 to 4 hours. If the water isn’t clean, increase the run time in 30-minute increments until the quality improves. That is the optimal pool pump run time.

To reduce SECO Energy’s peak load, run your pool pump in the morning – 9 a.m. to 12 p.m. or at night after 7 p.m. Also, install a pool pump timer to set the run times. Minor changes to reduce your pool’s energy use will lead to lower energy costs.

SECO Energy Foundation – Pennies from Heaven Transition

SECO Energy is enhancing its longstanding Pennies from Heaven program in 2023. The current Pennies program provides bill payment assistance to members and funding for other local worthy causes. In 2023, the Pennies from Heaven “program” will change to the SECO Energy Foundation. The SECO Energy Foundation’s goal is to generate more funds for projects that align with SECO members’ needs and the company’s strategic initiatives. This alignment will include increased bill payment assistance for your fellow members, as well as projects focusing on energy-efficiency, education/STEM, environmental, veterans’ initiatives and public safety.

The current Pennies from Heaven program is transitioning to the SECO Energy Foundation in January 2023. Contributions will be tax-deductible and allow the Foundation (as a nonprofit entity) to apply for grants from other local, state and federal sources. Grants may include investments in first responder equipment, energy-efficiency grants for low-income communities and senior/youth centers.

Foundation dollars may assist in purchasing smart thermostats for those members who can’t afford one or other energy-efficiency improvements that lower consumption. These types of investments help members reduce energy usage – which leads to lower bills and reduces SECO Energy’s peak demand. A reduction in demand reduces SECO’s wholesale power bill, lowers costs for all members and decreases the need to build new power plants.

We’re revising the way members are enrolled in the program. See options to unenroll below if you choose not to participate. For those members already enrolled in Pennies from Heaven to have your bill rounded up to the nearest dollar – thank you! At year-end, you and your fellow members will automatically be transitioned to enrollment in the SECO Energy Foundation. Your bill will continue to be rounded up monthly, and the SECO Energy Foundation will devote the extra pennies toward initiatives like those listed above. The average donation per member whose bill is rounded up is $6 annually.

There are five convenient ways to unenroll. Just let us know by December 31, 2022.

1. Email Customer Service
2. Call 352-793-3801
3. Write to us at P.O. Box 301, Sumterville, FL 33585 ATTN: Corp Comm
4. Use the opt-out slip below and mail it with your bill

To learn more about the SECO Energy Foundation before making your decision, read the SECO Energy Foundation Bylaws and Articles of Incorporation. The Foundation will begin accepting grant applications for the initiative categories beginning January 4, 2023.

Enroll in the Surge MitiGator for a Chance to Win a Generator

Florida’s afternoon summer thunderstorms pack a punch. These storms bring heavy rain and lightning that may lead to power surges entering your home from the electric line and through the meter.

The Colorado State University (CSU) Tropical Meteorology Project team forecasts a well-above-average tropical storm and hurricane activity for the 2022 Atlantic hurricane season. These experts predict 20 named storms in 2022 compared to an average of 14.4 named storms between 1991 and 2020.

Surges are powerful increases in voltage that can destroy your home’s appliances and electronics. Surges are caused by lightning, vehicles crashing into SECO facilities, small animals, fallen trees and more. SECO’s meter-based surge arrester, the Surge MitiGator, takes the bite out of damaging surges and spikes.

The MitiGator chomps down on voltage spikes and surges before they damage appliances and cause financial loss. The Surge MitiGator is installed at the meter and the product carries a 15-year warranty.

Lease the Surge MitiGator for only $5.95 plus tax per month with a $25 installation fee. Purchase prices range from $349 to $399, and installation is always free.

Enroll in the Surge MitiGator program (lease or purchase) for a chance to win a portable generator. Members in a current lease or prior purchase are already eligible to win. We’ll pick a winner in September, October and November. To enroll in the Surge MitiGator program, visit our Surge MitiGator website section and fill out the web form. Good luck!

The arrester at the meter is the first step in protection. Point-of-use surge devices should be installed for a home’s electronics and other appliances that run on electric service. Purchase these at your local big box or hardware store. Install as directed.

Winners’ Circle

Congratulations to the five Watch and Win Annual Meeting video winners!

James Bowden | Belleview
$500 SECO Energy bill credit

Mary Lynn McKenzie | Tavares
$250 SECO Energy bill credit

Marvin Witt, Jr. | The Villages
Nest Learning Thermostat

Susan Sauer | Inverness
HoneyWell Wi-Fi Thermostat

Cristian Flores | Clermont
2021 Apple TV

The latest SECO Energy Level 2 EV Charger winner is Frank Griswold from Ocala. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

Read the full August 2022 SECO News online.

SECO News February 2022

Wynn’s Wire

Dear Members,

It is my distinct pleasure to be serving as your new SECO Energy CEO. My energy-industry career is rooted in Florida. From 1981 to 1997, I worked at West Florida Electric Cooperative. My tenure culminated there as Vice President of Member Services, Information Technology, Marketing and Economic Development. After that, I served as President and CEO of Roanoke Electric Cooperative in North Carolina.

My wife Selene and I have three children. I hold a Bachelor of Science Degree in Business Administration and Management Information Systems from Troy University. With an electric cooperative career that spans almost 42 years, I am honored to step into the shoes of your previous CEO Jim Duncan. Furthermore, I am grateful to SECO Energy’s Board of Trustees for its confidence in me in not only preserving Mr. Duncan’s legacy of success but also supporting the cooperative through immediate and long-term challenges involving supply chain, fast-changing technology, rapidly rising labor costs and other issues that can place cost pressure on a utility and its ratepayers.

In Board of Trustees President Richard Dennison’s column in last month’s SECO News, he humbled me by citing much of my past board service and history. That service and other energy-efficiency and community-partner projects are accomplishments that have prepared me for a very busy future at SECO, encouraging the use of electric vehicles, embracing an advanced meter infrastructure (AMI) and increasing our philanthropic outreach to help those in our community who are less fortunate and also to create energy-efficiency opportunities that lower our wholesale cost of power and help members save energy and money on their electric bills at the same time. My list is longer – but those items are my main objectives in the first portion of my tenure at SECO.

I’m excited about the future here in Central Florida, working at a fast-growing, not-for-profit cooperative that focuses on competitive rates and reliable service. Technology is key to our ability to maintain that focus, and I will be using SECO News, the website and social media to communicate our plans to you. I hope you like the name of the new CEO column (Wynn’s Wire was voted as a favorite name through an employee survey). The word “wire” has many different meanings and uses in our industry, but for our purposes – it is a line of communication to ensure we are serving your needs well.

Contact Us on our website if you have a member-service or billing-related question. We typically respond within two business days. If you have a specific question for me as the new CEO, you can click on the Management Team website section. Just hover over my photo and select the Contact button. Transparency is essential, and I want you to know I am accessible if needed.

Best regards,

Curtis Wynn

Chief Executive Officer

Advice from The Old Farmer’s Almanac

Ready to brighten up your lawn for spring and attract butterflies, too? The Old Farmer’s Almanac advises that a natural fertilizer is best and to apply before it rains. Don’t cut grass too low during the summer. Taller grass resists drought. Invest in a sprinkler timer or a rain gauge to save water. Water your lawn in the early morning or evening. Reduce mowing by planting flowers and herbs that attract butterflies instead. Flowers and plants such as aster, bee balm, daylily, honeysuckle, lilac, and snapdragon will bring color to your yard. At the same time, dill, mint, oregano, and parsley can lure butterflies to visit and add flavor in the kitchen.

Read this month’s Florida Fauna & Flora to learn more about Florida’s state insect, the Zebra Butterfly.

MyWay PrePay Payment Fee Alert

For members enrolled in SECO Energy’s MyWay PrePay program, effective April 1, there will be a $3 fee for each transaction over five transactions in a 30-day calendar month. This fee affects only members who have a prepaid account type, and the reasoning is cost-conscious processing of payments. Members with a prepaid account are encouraged to self-manage through our online account manager SmartHub and closely watch their usage and prepaid balance.

The $3 fee for each transaction over five within a 30-day calendar month is applied to all payment processors that accept payment on a prepaid account. If you want to unenroll from the prepaid program, the account may be subject to a security deposit. Just reach out to us via our Customer Service email or select Contact Us on the website to start the discussion.

Agent-Assisted Payment Arrangement Fee Alert

On occasion, members request a payment arrangement to extend their billing due date. SECO has two automated tools (self-serve options) that make requesting an arrangement free, simple and convenient. Accounts must meet eligibility requirements.

By phone, call and speak to Electra, our automated IVR phone assistant. Call 3527933801 and say, “Payment Arrangement.” Electra can assist you 24/7, and there’s no need to speak to a member service rep. Also available 24/7, you can request a payment arrangement on our website. Log into SmartHub, click the Billing & Payments tab and choose the Payment Extensions option.

Effective April 1, there will be a $5 fee for members who request live agent assistance or an exception for repeat payment arrangements.

The latest SECO Energy Level 2 EV Charger winner is ARLEN COLBERT from TAVARES. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

Safety Corner – Electricity and Play Don’t Mix

Safety is our number one core value at SECO Energy. Electricity is naturally dangerous. Warn your children and grandchildren about the dangers of electricity inside and outside the home.

Indoors:

• Do not remove or play with outlet covers or switch plates.
• Invest in outlet plug covers in areas where young children can reach.
• Do not allow children to plug or unplug electrical cords.
• Do not allow children to use appliances such as toasters, crock pots, vacuums or hair dryers unattended.
• Repair or dispose of fraying extension cords. Children may handle and be injured.

Outdoors:

• Do not allow children to play on or near electric equipment.
• Never allow children to climb trees growing near overhead power lines. Call SECO, and we’ll inspect the trees to see if they need to be trimmed.
• Keep kites, balloons and toy planes far from overhead equipment.
• Do not enter or play near substations.

Protect the little ones in your life from the dangers of electricity. Children are curious and have active minds, quick legs and small hands and fingers. Learn more about how to be safe around electricity with our electrical safety tips on our website.

Read the full February 2022 SECO News online.

SECO News, July 2021

Duncan’s Digest – Solar Investments – Sensible or Scam?

Dear Members,

Solar system Inquiries from members are on the rise. Currently, nearly 2,600 SECO Energy members have chosen to invest in member-owned solar systems. SECO is a reliable source of information about solar power for our members, but unfortunately, we hear from members who’ve been misinformed by a contractor or misunderstood the solar system’s generation capabilities and the financial investment.

Some solar contractors use misleading sales pitches – we’ve seen the ads: No-cost solar. No electric bill. Free solar panels. Power during an outage. Without question, investing in solar technology is costly. At an average of $2.73 per watt (per the NREL and dependent on the type of system), a 10-kW residential system costs $27,300.00 (offset by a current federal tax credit). If you finance the system, you will pay interest over the term of the loan. If you lease a system, the leasing company receives the federal tax credit rather than you. Before investing, crunch the numbers on pvwatts.nrel.gov to estimate potential generation capacity and financial performance.

Cost, however, is only one consideration. The Sunshine State is not always sunny. Members who own a solar system without battery or generator backup still consume (and pay for) utility-supplied power when the sun isn’t shining – at night, rainy afternoons and cold winter mornings.

If allowable by city/county ordinance, members can go completely off-grid if the system has a battery to store power generated while the sun is shining to use during times when the sun doesn’t shine. During utility outages, solar systems without a backup power source do not continue to generate power as most inverters require electricity to operate. By design, this requirement prevents power generated by a solar system from backfeeding onto the utility’s electric system – which in turn can cause damage, injury or death to unsuspecting lineworkers.

If you’re interested in solar, SECO is here to help. We recommend obtaining three quotes from reputable contractors. Review Better Business Bureau ratings and visit the Florida Solar Energy Industries Association at flaseia.org for contractor recommendations.

The name of the game is buyer beware. Recently, members reported solar representatives claiming they are working on behalf of SECO – this is untrue. One of the most appalling scenarios we encountered this year came from a Marion County family who financed a solar system and had already signed the contract before reaching out to SECO. Can you guess which home in the photo has rooftop solar panels?

The solar panels are not even visible due to the dense tree coverage. Unless the homeowner incurs the expense of cutting the trees down, their solar system will not generate productively. And if they cut the trees down, their home will not receive the cooling benefit of tree shade. Don’t let this happen to you. Do your homework BEFORE you sign a contract.

Visit our Solar website section. You’ll learn about the capabilities and limits of solar power. Email our Solar team and an Energy Services Specialist will conduct a Solar Assessment to determine your home’s conduciveness to solar. We’ll also answer your questions about panels, inverters, insurance, net metering and more. Becoming an educated consumer is your best protection.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

Whether you live in an urban or rural area, predatory animals may be closer than you think. The number of Floridians encountering bears in populated areas is increasing. The Old Farmer’s Almanac lists what to look for to determine if a bear has visited your home and how to deter it. If you suspect bear activity: Look for fur left behind, crushed vegetation, teeth and claw marks and hindfoot tracks like a human footprint. Bears are attracted to food. To deter bears: Use bear-proof containers for garbage or items with a strong scent, cover compost, change lever doorknobs (which bears can open) to round knobs. Clean outdoor cooking or fish-scaling areas.

Turn to page 7 to read about the Florida black bear in this month’s Florida Fauna & Flora.

Pennies Change Lives

SECO Energy’s Pennies from Heaven program was established to make a difference in our local communities one penny at a time. Every cent collected is distributed for the benefit of your fellow members.

Members enrolled in Pennies from Heaven allow SECO to round up their bill to the nearest dollar automatically. As an example, if the bill is $97.72, you will pay $98.00. The extra 28 pennies go directly to Pennies from Heaven.

SECO Energy employees also contribute to Pennies from Heaven through individual donations and corporate fundraisers.

Enroll today to be a part of this worthy program. Visit our Pennies from Heaven website section and fill out the webform to enroll.

SECO Energy absorbs any small administrative costs associated with the Pennies program. Just a few cents every month can change lives. If you’d like to provide a donation* by check instead, please mail it to us at: SECO Energy Pennies from Heaven 330 S US Highway 301 Sumterville, FL 33585

Requests for bill payment assistance are administered through several area agencies. Call 211 or reach out to a social service agency that offers utility assistance.

*Pennies from Heaven donations are not tax deductible.

Enroll in Surge Protection for a Monthly Chance to Win a New Generator

The 2021 Atlantic hurricane season is here, and forecasters predict there will be above-normal named storm activity this year. According to the National Weather Service at weather.gov, a typical lightning flash is about 300 million volts and 30,000 amps – and carries enough energy to power a 100-watt incandescent light bulb for three months. Florida storm season brings almost daily thunderstorms with high-voltage lightning.

To prepare, SECO is giving away three new portable generators! We’ll pick one winner each month in July, August and September. To be eligible to win, lease or purchase SECO’s Surge MitiGator™ meter-based surge arrester. Members in a current surge lease or prior purchase will automatically be eligible.

Lightning is the most common cause of power surges that can damage or destroy your home’s appliances or electronics. Other causes of surges are vehicle accidents involving SECO facilities, small animals or birds contacting electric lines or fallen trees.

SECO’s Surge MitiGator helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

Enroll in SECO’s Surge MitiGator to take the bite out of damaging surges and spikes and be eligible to win a generator. Members currently enrolled in surge are also eligible as winners are drawn from all current surge protection enrollees. Visit our Surge MitiGator website section and click on the enroll icon to complete an enrollment webform.

For members without internet access, call (352) 793-3801 to enroll.

Surgeo Loves Pets Donation Total

Thank you, members, for making our Surgeo Loves Pets charitable initiative an outstanding success! For each new Surge MitiGator™ sign up between February 1 and June 15, your not-for-profit electric cooperative donated $5 from the Pennies from Heaven program to a local shelter or rescue on the member’s behalf in Citrus, Lake, Marion or Sumter County.

2,461 members enrolled resulting in donations totaling $12,305 to the shelters listed below:

CITRUS COUNTY – $1,800

• Critterville Inc. $200

• Citrus County Animal Services$500

• Humane Society of Citrus County$500

• Precious Paws Rescue, Inc. $200

• St. Francis’s Sunny Side Up Farm Animal Rescue $200

• Ziggy’s Haven Parrot Sanctuary$200

LAKE COUNTY – $3,405

• AFHAR-A Forever Home Animal Rescue, Inc. $200

• Florida Boxer Rescue $200

• From Trails To Happy Tails $200

• Hoffmeyer Animal Rescue $200

• Howey Horse Haven Rescue $200

• Humane Society of Lake County$1,000

• Lake County Animal Shelter $605

• Leesburg Humane Society $200

• Sugarloaf Mountain Ranch, Inc. $200

• The Animal League $200

• The Cat Protection Society $200

MARION COUNTY – $4,100

• Beauty’s Haven Farm and Equine Rescue Inc. $200

• Endangered Animal Rescue Sanctuary $200

• Forest Animal Rescue $200

• Front Range Equine Rescue $200

• Fur Kids Pet Rescue Inc. $200

• Humane Society of Marion County $1000

• Kindred Spirits Sanctuary $200

• Marion County Animal Services $500

• Ocala Wildlife Sanctuary Inc.(Owls Ocala Inc.) $200

• Pets in Distress Inc. $200

• Quality of Life Rehab and Foster $200

• Sheltering Hands $200

• SPCA of Marion County $200

• SPCA of Ocala $200

• Vocal (Voices of Change Animal League) $200

• Forest Animal Rescue $200

SUMTER COUNTY – $3,000

• Sumter County Animal Control $1,000

• YOUR Humane Society SPCA of Sumter County, Inc. $2000

EV Charger Winner

Michael Underwood from Ocala is the latest winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

Watch SECO News for next month’s charger winner.

Winners’ Circle

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

Winners Are:

Jan Chapple from Oxford

Jacquelyn Thomas from Eustis

Anna Hazel from Floral City

Byron Lowe from Ocala

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive

Wendy Albertson from The Villages is the winner of a $200 SECO Energy bill credit.

Bexaida Martinez from Clermont is the winner of a NEST thermostat.

Scott Evans from Tavares is the winner of an Amazon Echo Dot with Alexa.

Read Winners’ Circle next month for more winners. Want to win next month? Visit SECOEnergy.com and scroll through the homepage banner arrows to view our drawing promotions.

Safety Corner – #MoveOverFL

What do emergency or law enforcement vehicles, sanitation vehicles, wreckers or tow trucks and SECO Energy utility vehicles have in common? Florida’s Move Over law or Statute 316.126 requires drivers to move over a lane – safely – when these vehicles are parked on the side of the road.

What should I do if I’m unable to change lanes? If unable to move over safely, drivers must reduce their speed to 20 mph less than the posted speed. For example, the speed limit posted on the roadway is 55, which means you are required to reduce your rate of speed to 35 or less. When the posted speed is 25 mph, drivers must slow down to 5 mph.

Failure to Move Over puts defenseless workers and yourself at risk. You can strike a worker or a parked vehicle. Drivers will be ticketed and pay a fine and incur points on their driving record.

For safety, #MoveOverFL – it’s the law.

Read the full July 2021 SECO News online.

SECO News, June 2021

Duncan’s Digest – StormReady: Hurricane Season Warning

The 2021 Atlantic hurricane season began June 1. SECO Energy uses a unique and well-tested response plan that stands ready when typical afternoon thunderstorms occur and when our service area is affected by tropical storms or hurricanes. SECO is StormReady, and I urge you and your family to prepare proactively for hurricane season.

All signs point to the potential for a very active hurricane season this year. In April, The Department of Atmospheric Science at Colorado State University (CSU) published its Atlantic hurricane season forecast. CSU predicts that this year’s Atlantic hurricane season will have above-normal activity.

These experts predict there will be a total of seventeen named storms. Eight of these will develop into hurricanes and four of these will become major hurricanes (Category 3, 4 and 5).

Compared to the historical record between 1991 and 2020, the projections for this year are higher than average. During this period, the Atlantic hurricane season averaged fourteen named storms. Seven of these became hurricanes, with three developing into major hurricanes.

An above-average activity hurricane season was predicted for last year as well. The 2020 season broke records with thirty named storms. Frankly, we were extremely lucky that these storms veered away from Central Florida. Tropical Storm Eta in mid-November was the only named storm that directly affected SECO’s service area last year.

One tropical storm or hurricane spinning through our service area is all it takes to make this a memorable season for SECO Energy members and employees. Part of storm readiness is our commitment to storm hardening our electrical system – valued at about $1 billion. Annually, we replace aging distribution poles and install concrete transmission poles to replace older wooden poles. Our robust vegetation management program also plays a key storm readiness role with a goal of trimming vegetation back from the entire 12,000 miles of overhead line systemwide every five years.

If you or a family member rely on life-sustaining medical equipment and cannot be without power for an extended time, your home should have a secondary backup power source available. You may need to relocate to a shelter to wait out the storm in the event of an outage. As a start, register with the Florida Special Needs Registry at FloridaDisaster.org that provides local first responders with information about your needs.

SECO’s StormReady approach also includes our online StormCenter outage map and communications platform that is available 24/7 on your smartphone or tablet. Report an outage, view the outage map, check the status of a current outage and report an area light malfunction.

Enroll or update your outage notifications through StormCenter today. We’ll send you an email, text, voice message or all three when the system detects an outage affecting your service. You’ll receive a follow-up communication when the outage is restored. Visit StormCenter and click on the Manage Notifications tab.

It is critical to prepare before a storm arrives. Gather your emergency supplies early using this month’s Word Search on page 5. Supplies sell out quickly when a storm is approaching. Prepare your home in advance and make an emergency plan with your family.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

Plan your summer fishing trips with The Old Farmer’s Almanac’s best fishing days. The sun, moon, tides and weather all affect fish activity. The best time of day to fish is when they are most active – fish often feed more in the early morning and late evening. It is believed that fish feed more during a full moon as well. This summer’s best fishing dates are June 10 – 24, July 9 – 23, August 8 – 22 and September 6 – 20. Read this month’s Florida Fauna & Flora to learn more about the sailfish, Florida’s state saltwater fish.

Safety Corner – Vehicle Accidents and Utility Lines

A report by the National Safety Council (NSC) finds that over 42,000 people died in vehicle crashes in 2020. This statistic is an increase of 8% from 2019. Most alarming is the number of miles driven last year was much lower than the year before.

In SECO Energy’s service area, 91 separate vehicle crashes occurred that involved utility poles or other infrastructure in 2020. These crashes alone interrupted electric service to over 31,000 accounts.

Accidents involving downed power lines are extremely dangerous. Always assumed downed lines are energized and dangerous – and can kill. Stay in the vehicle if possible. Inform the 911 dispatcher that power lines are down near the crash site.

If you smell smoke or the vehicle catches fire, follow these steps to safety:

• Open the vehicle door but do not touch exterior metal that may be energized.
• Jump clear of the vehicle, landing with both feet on the ground at the same time.
• Again, do not touch the metal on the vehicle while touching the ground.
• Walk in a shuffling motion or bunny hop to safety.

If you witness an accident involving downed lines near or on the vehicle, stay away from the car and its occupants and call 911 immediately. Try your best to get the occupants’ attention and warn them to stay in the car if safe to do so.

Share this information with your family – especially younger drivers. For more tips on how to be safe around electricity, visit our Electrical Safety section on our website.

EV Charger Winner

Paula Stewart from Tavares is the latest winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

2021 SECO Energy Youth Scholarship Awardees

For decades, SECO Energy has awarded scholarships annually to deserving high school seniors who live in a home served by SECO. Over the years, we have provided over $500,000 in scholarship funds to over 300 students to help fulfill their dreams.

This year, we awarded nine students interested in a career in the energy industry and planning to attend a Florida college, university or vocational/trade school.

Join us in congratulating our 2021 SECO Energy Scholarship awardees:

LEIGHTON LEE BAKER
Eustis High School: Plans to attend Lake-Sumter State College and study electrical engineering. Leighton took part in the Eustis High School swim team, robotics and debate club.

LANDEN CARTER
The Villages Charter High School: Seeks an AAS degree in electrical distribution technology from Lake-Sumter State College. Landen played baseball and enjoys hunting, fishing and spending time with family.

AUSTON CHISENHALL
South Lake High School: Plans to attend Lake-Sumter State College and study business. Auston likes to fish, and while in school, participated in baseball and business classes.

ASHLEY DELEZENNE
The Villages Charter High School: Majoring in finance at Stetson University. Ashley is a member of the National Honor Society and spends time tutoring and volunteering at sporting events.

SHANIA DELPINO-LITTLE
The Villages Charter High School: Will attend the University of South Florida and major in accounting. Shania served as Secretary of the Science National Honor Society Club, the Vice President of the Student Activities Club and is a member of the National Honor Society.

SEBASTIAN LOAIZA
Belleview High School: Will major in computer science at the University of South Florida. Sebastian plays soccer and is a member of the Interact Club and the Robotics Automation Design (RAD) Club.

MICHAEL M. MARVIN, JR.
The Villages Charter High School: Plans to complete the electrical lineman program at Northwest Lineman College. Michael attended advanced placement courses in high school and enjoys football and weightlifting.

BRENDAN SIMONS
The Villages Charter High School: Is attending Florida Atlantic University to major in business. Brendan played baseball and participated in the Engineering Club and Rho Khappa.

COLIN B. SORENSON
South Lake High School: Is majoring in biological sciences at Florida State University. While in high school, Colin played baseball, basketball and is a member of Business Professionals of America.

Good luck, students, in reaching your education and future career goals!

Emergency Supplies Word Search

SECO Energy is StormReady and stands prepared for the 2021 Atlantic hurricane season. Gather the list of emergency supplies below. Have enough on hand for each person for at least three days.

Connect with Electra

We invite you to connect with our virtual assistant Electra through our easy-to-use interactive voice response phone system.

Electra can assist thousands of members at the same time. Without waiting for a live agent, Electra can help you check your balance, find billing due date, disconnect service, report a power outage or service problem, check the status of a current outage or complete a payment arrangement.

To reach out to Electra, give her a call at (352) 793-3801. This number takes the place of any local numbers to Member Service Centers that were previously used.

If you request to speak to a live agent and call volume is high, Electra can save your place in line and arrange a callback during our regular business hours.

Read the Winners’ Circle article below for our latest winners.

Winners’ Circle

Four lucky winners who have completed a call with Electra won a $25 gift card. Congratulations, winners!

Carmen Linzey from Wildwood

Angela Medina from Ocala

Audrey Reed from Howey-in-the-Hills

Nola Jenzen from Lady Lake

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

Jade Greene from Tavares is the winner of a $200 SECO Energy bill credit.

Matthew Ketchum from Clermont is the winner of a NEST thermostat.

Judy Robertson from Lady Lake is the winner of an Amazon Echo Dot with Alexa.

Read Winners’ Circle next month for more winners.

Summer HVAC Check-Up

In Central Florida, the largest energy user in your home is the HVAC system. HVAC use accounts for about 35 to 40% of your energy use (energy.gov). Florida’s high humidity levels also make high temperatures feel hotter. Using a dehumidifier during the summer months and a humidifier in the colder months may increase your comfort level.

We recommend scheduling an HVAC check-up with a qualified technician annually. Preventative maintenance will help your unit to operate more efficiently. Yearly maintenance will also help you avoid unexpected and often costly repair bills. Change or check HVAC filters each month or as directed according to the manufacturer’s instructions.

Weather plays a significant role in your energy usage. Try the Home Energy Assessment for a complete online energy audit that is tailored to your home and lifestyle. Our Energy Estimator shows you the math behind your monthly kilowatt hour (kWh) usage. We publish a monthly weather blog called Sunshine State Stats on our website and social media. Find these tools and more energy-efficiency ideas on the Energy Solutions section of our website.

Read the full June 2021 SECO News online.

SECO News, May 2021

Duncan’s Digest – 2021 “Just Business” Annual Meeting Recap

We celebrated our 2021 “Just Business” 83rd Annual Meeting on Thursday, March 25. We opted to hold the event virtually to avoid the large crowd that traditionally gathers for our onsite Annual Meetings. If you couldn’t watch live, you can watch the full video on our Annual Meeting website section.

The Meeting was live streamed through webcast, Facebook Live and YouTube. Members tuned in to watch our Board President and District 4 Trustee Richard Dennison call the Meeting to order and close the voting platform at 4:30 p.m. Our Vice President of Corporate Communications and Energy Services Kathryn Gloria gave the invocation and led the Pledge of Allegiance and National Anthem which was prerecorded by SECO Energy’s Manager Consumer Billing & Accounting Tim Wallace.

During Board introductions, we welcomed new Trustee Morgan Hatfield to the Board. Ms. Hatfield was elected in early February to represent District 9 and began her duties on March 29.

Mr. Dennison’s President’s Report provided an overview of the quorum and Annual Meeting requirements Florida cooperatives adhere to under Florida Statute. Two years ago, a Bylaws revision was approved that allows electronic, in-person and by-mail voting on Annual Meeting business to achieve a quorum. Almost 5,000 members voted this year to approve a Bylaws Revision and the 2020 Annual Meeting Minutes. All members who voted were eligible to win 1 of 100 prizes.

My state of the company address reported on the excellent financial health of the cooperative. At year-end 2020, our meter count had grown to 216,477 ranking SECO as the third-largest cooperative in Florida and seventh-largest in the nation. Last year, you and your fellow members consumed 3.64 billion kilowatt hours which is an increase of about 1.7 million over 2019.

SECO’s investment in its electric system is approaching the $1 billion mark at a current valuation of $955.9 million to support the increased demand for affordable energy in our area. Our TIER rating is 2.87 and member equity equals 33.64%. In the customer satisfaction arena, our 2020 ACSI score is an impressive 91. These are all very healthy ratios in the cooperative utility world.

If you’re interested in learning more about our fiscal health, the “Just Business” 2020 Annual Report is available online. Our Independent Auditor’s Report is included with the cooperative’s 2020 and 2019 financial statements.

During the “Just Business” Annual Meeting, we held the traditional military branches tribute and recognized the efforts of the 400+ SECO employees, Board of Trustees and local first responders. I also announced my plan to retire as CEO in January 2022, making this my last Annual Meeting as CEO. Admittedly, I wanted my final Annual Meeting address to be live with a large audience in attendance. Unfortunately, large gatherings are currently not in the best interest of our members and employees.

Thank you to all who tuned in to watch the Annual Meeting live. If you could not tune in, you can view the full video online.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

A new friend with fur, feathers or scales may help you reduce stress and offer valuable companionship. The Old Farmer’s Almanac has advice on which pet may be the best fit for your home and family. Almost 60% of U.S. households include at least one pet. Dogs rule the home because they are loving and affectionate but require a hefty time commitment. Cats may be less affectionate and more independent than dogs, but they usually involve less work. Fish are beautiful and colorful but need a clean and well-maintained tank to live. Birds are fun to watch and may add a lively tune or funny voices to your home – but can be messy.

Want to spread the love for pets and wildlife? Purchase or lease the Surge MitiGator and SECO will donate $5 to a pet or animal rescue or shelter of your choice. Read on for more details.

Surgeo Loves Pets – Through June 15

In February SECO News, Surgeo asked for members’ help in supporting domestic and wildlife shelters and rescues by enrolling in SECO Energy’s Surge MitiGator™. For every new MitiGator enrollment, SECO donates $5 to a local pet shelter in Citrus, Lake, Marion or Sumter Counties.

February through March, 1,120 members completed a new Surge MitiGator enrollment, which equaled a $5,600 donation divided among local pet and wildlife rescues.

Take the bite out of damaging surges and spikes with the Surge MitiGator. Surges are caused by lightning, vehicle accidents involving SECO facilities, small animals, birds or fallen trees. Power surges can damage or destroy household appliances and sensitive electronics such as televisions, computers, stereo equipment and more.

SECO’s meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

Enroll in SECO’s Surge MitiGator™ to donate $5 to the shelter or rescue of your choice. Visit our Surge MitiGator website section and click on the enroll icon to fill out the webform and choose which pet shelter will receive a $5 donation on your behalf from SECO. The promotion ends June 15.

EV Charger Winner

Kathy Ziegler from Ocala is the April winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

Safety Corner – Generator Safety

Atlantic hurricane season begins June 1. If you plan on using a portable or permanent generator as a source of back-up power during a power outage, learn to operate your generator correctly and safely before a storm impacts our service area.

Follow the safety warnings below to operate a generator.

• To protect yourself, your family, your property and SECO employees and contractors, read and follow the generator owner’s manual and pay close attention to the safety instructions.

• A qualified electrical contractor must install a permanent generator with a disconnect and transfer switch. This is NOT a DIY job.

• A qualified electrician is required to connect a generator to an electrical panel. An incorrect connection could electrocute the user or endanger our employees and contractors.

• Follow local, state and national fire and electric codes. A permit is required to install a permanent generator.

• Before starting your generator–always disconnect from your metered electric utility service.

• Never run a generator inside a building – even in a garage – it is a hazard and violates safety codes because it generates deadly (and odorless) carbon monoxide (CO).

• Be sure the area where a generator is operating is adequately ventilated, has sufficient airflow and is away from open windows.

• Store gasoline and diesel in approved containers out of the reach of children. Never fuel the generator while it is running.

• Extinguish all flames and cigarettes when handling fuel.

• Stage a fully charged, approved fire extinguisher near the generator.

• Use extension cords free of exposed wires and frayed shielding.

• Never remove or tamper with a generator’s safety devices.

• Do not attempt to repair a generator. A qualified technician should perform repairs and service as needed.

• Generator engine parts are very hot during operation. Severe burns may result. Always keep children away.

Improper use or installation of an electric generator can cause property damage, severe injury or even death. Members who use a generator to operate life-saving equipment should verify the generator’s compatibility. Learn more about proper generator use and safety tips; view our generator safety video on our website.

Generator Safety Word Search

A generator may come in handy during storm season. Make a commitment to safety while running a generator to protect you, your family and SECO employees and contractors.

PCA Adjustment

The commodities market is changing, and natural gas prices are rising. This affects fuel costs associated with producing power at Seminole Electric Cooperative’s natural gas plants. In turn, those costs are passed along to SECO members with the Power Cost Adjustment (PCA) factor line item on the monthly electric bill. On May 1, the SECO Energy PCA changed to keep pace with the market and wholesale power costs. The result is the cost of 1,000 kilowatt hours increased from $116.90 to $121.00

Need help paying your bill? View our interactive map to find an agency in your area.

Winners’ Circle

Winners Are:

Jeffrey Moody from Umatilla

Dona Macomber from Webster

Peter Cockcroft from Bushnell

Francis Campbell from Clermont

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

Josh McIntyre from Lake Panasoffkee is the winner of a $200 SECO Energy bill credit.

Thomas Binkley from Clermont is the winner of a NEST thermostat.

Jacob Dickman from Ocala is the winner of an Amazon Echo Dot with Alexa.

Read Winners’ Circle next month for more winners.

StormCenter

Before the Atlantic hurricane season begins on June 1, enroll in StormCenter outage notifications via email, text, voice messages or all three.

StormCenter identifies the service locations affected by an outage and proactively sends a notification with the estimated restoration time, crew status and more. Once service is restored, you’ll receive a message that includes the outage cause if known. You can set do not disturb times if you don’t want to be called in the middle of the night about an outage or restoration. To choose notification preferences, visit StormCenter on the website and click on the Manage Notifications tab.

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. Click “Report Outage” and enter the account holder’s last name and house number (or the account or phone number). Find the status of an existing outage on the Check Status tab.

Read the full May SECO News online.

SECO News, April 2021

Duncan’s Digest – Inverness Substation Upgrade

SECO Energy’s service territory covers 2,100 square miles, which is about the size of Delaware. At year-end 2020, we were serving 216,477 homes and businesses in seven Central Florida counties. The bulk of our members live in Citrus, Lake, Marion and Sumter Counties, with smaller numbers of members in Hernando, Levy and Pasco Counties.

Our cooperative purpose is to provide exceptional service to our members, co-workers and communities. That exceptional service is reflected in SECO Energy winning coveted J.D. Power awards in 2015, 2016 and 2017 when our satisfaction scores topped all utilities in the nation. In 2020, we upheld our position as an American Customer Satisfaction Index (ACSI) frontrunner in Florida and nationally with a score of 91.

We definitely have a strong reputation to uphold. Another example of our exceptional service is a meticulous inspection and maintenance schedule that ensures day-to-day reliability while expanding an electric system that meets both current and future members’ energy needs.

In the July 2020 SECO News edition, I communicated about the Marion Oaks substation rebuild underway in Marion County. That project, including the demolition of the older adjacent substation, is almost complete.

A new project in the works is the Inverness substation rebuild in Citrus County. The Inverness substation was reconstructed in 1982. Due to its age, the substation needed a complete rebuild. This substation serves just under 6,000 members. The rebuild includes a high-side ring bus and steel structures that support the heavy, high voltage transmission line. The high-side ring bus will increase service reliability for all members served by the Inverness sub by creating redundancy through looped service.

The Inverness substation rebuild also improves reliability for members served by the nearby Floral City substation as well. Both substations are looped in with two separate Duke Energy transmission lines. Currently, members served by both substations experience an outage if even one of the Duke transmission lines experiences a fault or operates. When the new ring bus is in place at the Inverness substation, members served by our Floral City sub will no longer experience an outage if the fault occurs between the transmission line and the Inverness substation.

Along with the ring bus on the high side, we’re working to re-gasket the existing power transformer, install a new metering package and implement a state-of-the-art relay schematic. The new foundation is in place, the fence surrounding the substation has been installed, and a new control house is being constructed on-site. The Inverness substation rebuild is on schedule for completion in early summer, just in time for storm season to arrive.

The total value of our electric facilities systemwide is inching closer to the $1 billion mark. At year-end 2020, the value of SECO’s utility plant was $955.9 million. We’re spending about $3.2 million per month to improve existing members’ service reliability and to build new infrastructure to meet the growing demand in our area.

Without question, your electric service is supported by an extensive, robust and well-maintained infrastructure.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

The Old Farmer’s Almanac recommends the best days in April and May to complete indoor and outdoor projects. Ready for spring cleaning? Wash windows on April 10 and 11 and May 7 – 9, and wash floors on April 8 and 9 or May 5 and 6. The best days to bake are on April 18 and 19 and May 15 and 16. If spring yard work is on your list, the best days prune to encourage growth are April 20 and 21 and May 17 – 19. Prune to discourage growth on April 1, 2, and 10 and May 7 – 9.

Call 811 Before You Dig

Longer days and sunny weather make spring the perfect time to tackle your honey-do list. April is Safe Digging Month and Florida law requires you to call 811 or visit www.call811.com online before you dig.

811 is a free service that will locate and mark underground utilities on your property or in the area you plan to dig. Never install a fence, plant a garden, add new landscaping or trees before contacting 811. Are you working with a contractor on a project? Make sure your contractor has connected with 811 before beginning the project on your property.

Wait for the flags! Keep shovels out of the ground until the 811 locating service has responded to your request and flagged the approximate area where underground utility lines (electric, water, gas, communications, etc.) are located.

Know what’s below – call 811 before you dig. In Florida – it’s the law.

EV Charger Winner

Pamela Gladd from Minneola is the March winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

Spring for Energy Savings

The Department of Energy (DOE) at energy.gov estimates the energy used to cool and heat your Central Florida home is 35 to 40% of your total energy consumption. You control how and when you use electricity. The condition and age of your home’s HVAC system, insulation, roof, windows, ducts, appliances and lifestyle also affect your energy consumption. Newer, well-insulated, properly weatherized homes with double-pane windows and ENERGY STAR-rated appliances consume less energy.

The number of people living in your home and weather also affect energy consumption. More people living in the house create more laundry, heating, cooling, cooking and increased hot water and electronics use. Central Florida is known for scorching summer temperatures that cause your HVAC to work overtime to keep the home cool. During a cold snap, the heating system also runs more frequently to warm the house.

Want help to reduce your energy consumption and lower your monthly energy bill? SECO Energy’s online energy-efficiency tools can help you spring for energy savings with low-cost and no-cost tips and ideas to help you reduce your energy use.

Home Energy Assessment

Our Home Energy Assessment is an online energy audit that you can complete from the comfort of your home. Fill out the assessment based on your home and lifestyle. Submit your answers and email address, and in just minutes you’ll receive energy-savings advice tailored to your home and lifestyle. Complete the energy-saving ideas, and you’ll be on your way to consuming less energy – and saving money.

Energy Estimator

Are you interested in seeing the math associated with your energy usage? Visit our Energy Estimator online to calculate the estimated costs for each of your home’s appliances and electronics. Submit your email address to receive no-cost and low-cost energy-savings suggestions via email.

Energy Savings Word Search

After completing our Home Energy Assessment and Energy Estimator, sharpen your energy-saving knowledge with this month’s Energy Savings word search.

2021 Atlantic Hurricane Season Early Warning

Traditionally, the Atlantic hurricane season begins on June 1. But the past six hurricane seasons have seen hurricanes and tropical storms form in mid-May. Because of this change, the National Hurricane Center (NHC) will begin its Atlantic Tropical Weather Outlook earlier on May 15 instead of waiting until June 1.

What does this mean for SECO Energy members? SECO is StormReady, and we encourage you to begin your preparations for hurricane season now. Don’t wait until a hurricane or tropical storm is heading our way to prepare.

Learn more about hurricanes and tropical storms in our Hurricane Handbook. You’ll find helpful information on emergency supplies for people and pets. We’ve also included tips for before, during and after a storm. Pick up a copy of our Hurricane Handbook at one of our five Member Service Centers or visit our Storm Preparation page.

Winners’ Circle

February’s Winners Are:

Mark Fagan from Clermont

Lynn Pulchano from Inverness

Don Whittigton from Dunnellon

Sandra Ennulat-Davis from Eustis

Congratulations to our three March winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

Narasimha Murthy from Tavares is the winner of a $200 SECO Energy bill credit.

Karen Chapman from Ocala is the winner of a NEST thermostat.

John Johnson from Summerfield is the winner of an Amazon Echo Dot with Alexa.

Read Winners’ Circle next month for more winners.

Thank a Lineman License Plate

Members can show their support for the thousands of Florida lineworkers and utility personnel who restore power to millions of Floridians after devastating natural disasters by ordering a “Thank a Lineman” license plate. The 2020 Florida Legislature approved the plate after Governor Ron DeSantis signed HB 1135 into law.

This cause is local and benefits a key SECO Energy employee recruitment partner. For every “Thank a Lineman” plate sold, $25 goes to Lake-Sumter State College (LSSC) to support their Electric Utility programs. According to LSSC’s website (www.lssc.edu), the college is ranked in the top 150 Community Colleges nationally. Their student job placement or continuing education rate is 97%. The scholarship boost is an exciting opportunity for LSSC, utility personnel across the state and cooperative members.

Reserve your plate today by purchasing a pre-sale voucher. Purchase avenues vary from county to county. Contact your local county tax collector’s office for guidance or visit https://myfloridaspecialtyplate.com/lineman-order.html, where you can pay for the pre-sale voucher and process your order online. Learn more at www.thankalineworker.com.

The actual “Thank a Lineman” license plates will be available once the pre-sale threshold is met.

Read the full April 2021 SECO News online.

SECO News, March 2021

Duncan’s Digest – Retirement Announcement and 2021 “Just Business” Annual Meeting

Dear Members,

After 42 years at SECO Energy, I have formally announced my plan to retire as CEO in January 2022. I began my career with SECO in 1979 as the Director of Accounting and Finance. At that time, the cooperative was known as Sumter Electric Cooperative, and the meter count was just 37,000.

Growth in Central Florida took off, and when I was promoted to CEO in 1990, the meter count had almost doubled to 66,000 homes and businesses. We reached the 100,000-meter count milestone in 1999 and the 200,000-meter count milestone in 2017.

Without question, much has changed over my three decades as CEO. We have dramatically improved members’ service reliability through increased investments in our electric infrastructure and a strengthened vegetation management program. At the end of 2020, our meter count reached 216,477. Our total investment in our electric facilities is approaching the $1 billion mark at $955.6 million.

We’ve celebrated customer satisfaction wins in recent years, too. Some of my proudest moments as CEO came when SECO Energy won coveted J.D. Power awards in 2015, 2016 and 2017 when our satisfaction scores topped all utilities in the nation. In 2020, we upheld our position as an American Customer Satisfaction Index (ACSI) frontrunner in Florida and nationally with a score of 91.

Most important, I am honored to work with the best employees in the energy industry. SECO employees are world-class representatives of the cooperative purpose who provide exceptional customer service to our members. When I retire, it’s the great employees of this company I will miss the most.

My wife Connie and I have been married for 53 years. We are looking forward to spending more time traveling, scuba diving and relaxing on the water. We’re excited to spend more of our free time with our two sons and three grandchildren as well. Though the timing of my retirement was an emotional and difficult decision, I know it is the right time to take the next steps to focus on fun and family.

I hope you will tune in to watch our 83rd Annual Meeting’s live virtual webcast on Thursday, March 25, at 4:30 p.m. This will be my final address to the membership. The Meeting this year is a no-frills, virtual Annual Business Meeting that is themed “Just Business.” In our continued COVID-cautious environment, we encourage you to watch our virtual webcast from the comfort and safety of your home. The link to the live webcast will be posted on our homepage, Facebook, Twitter, Instagram and YouTube.

Though we are not hosting the big onsite party, we have 100 Annual Meeting prizes up for grabs. Members who vote on Annual Meeting business (a Bylaws Revision and last year’s minutes) are eligible to win a prize. The grand prizes are a 2011 refurbished GMC Canyon 4×4 extended cab truck, a golf cart and four $1,000 cash prizes. Other prizes include air fryers, tool sets, Ring doorbells, NEST thermostats, SECO bill credits and more. All members who vote on the Bylaws Revision and the 2020 Annual Meeting Minutes are eligible to win. Learn more about Annual Meeting voting and review the list of prizes on pages four and five.

I know the next ten months will fly by quickly, and I want to emphasize how thankful I am for the privilege of working for this great organization for 42 years.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

Ripe, refreshing summer fruits and vegetables are planted in spring gardens. According to The Old Farmer’s Almanac, Florida falls in Area 1 based on the potential frost and cold period. There is still plenty of time to get seeds in the ground. Plant beans, sweet corn, muskmelons, squashes and watermelons beginning March 15. Be sure to plant cucumbers, eggplant, leeks and sweet potatoes by mid-April. If you like okra, wait until April 15 to plant. Above-ground crops should be planted March 21 – 23 or April 18 – 19. The best days for planting below-ground crops are March 3 – 4 and 30 – 31 and April 8 – 9.

Florida Special Needs Registry

The Florida Division of Emergency Management has developed the Florida Special Needs Registry. Before Atlantic hurricane season begins on June 1, if you or a family member has a special need, add your name to the registry.

The Florida Special Needs Registry allows residents with special needs to subscribe to their county’s emergency management agency to receive assistance and alerts during a disaster. The statewide registry provides first responders with valuable information to prepare for disasters or other emergencies.

The Special Needs Registry may help save your life. Visit the Florida Disaster website or snr.FLhealthresponse.com to locate your county and register.

If someone in your home depends on life-sustaining medical equipment that operates on electricity, make arrangements in advance for an emergency alternative power source. If you are considering installing a generator, go to our Safety page to view our video on generators.

EV Charger Winner

Fred Zesewitz from Eustis is the February winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

“Just Business” 2020 Virtual Annual Meeting

Tune in virtually for SECO Energy’s 2021 Annual “Just Business” Meeting on Thursday, March 25. The Annual Business Meeting online webcast begins at 4:30 p.m. To access, click on the 2021 Virtual Annual Just Business Meeting banner at SECOEnergy.com. Links to the webcast will also be published on Facebook, Twitter and Instagram.

Given the continuing COVID-cautious environment, we do not encourage in-person attendance and are unable to accommodate food service, shuttle service, onsite prize distribution and other activities of previous years. The good news is that members do not have to attend the meeting to vote and be entered in the prize drawing.

Ways to Vote

To vote electronically, visit our homepage and click on the VOTE banner. You can also text “VOTE” to (352) 320-2200 and follow the link provided.

To vote by mail, complete the ballot included in the Official Annual Meeting Notice enclosed in your February or March billing statement. Enclose with your electric bill payment or mail completed ballot to: SECO Energy, P.O. Box 301, Sumterville, FL 33585 by Tuesday, March 23 at 5:00 p.m.

To vote by phone, reach out to Member Services at (352) 793-3801 during regular business hours and an agent will assist you in casting your vote.

To vote in person, visit one of our five Member Service Centers to view a paper copy of the Bylaws Revision and last year’s minutes. We’ll help you cast your vote when you’re ready.

View the full list of 100 Annual Meeting prizes up for grabs. All members who vote on 2021 Annual Meeting business are eligible to win.

Go Green and Win

Go Green in 2021 to be eligible to win a prize. Help SECO reduce billing and paper costs and you could win a $200 bill credit, a NEST thermostat or an Amazon Echo Dot with Alexa. We’ll draw three winners each month whose account meets the three account eligibility criteria:

. registered through SmartHub

. opted out of paper billing statements

. enrolled in automatic bank draft

If you have more than one account that meets the three criteria, each account is eligible to be drawn as a winner.

You can enroll in bank draft and select paperless billing through SmartHub. Members who aren’t as tech savvy or do not have a smartphone or tablet can reach out to Member Services by phone for enrollment assistance.

We’ll choose three winners each month through 2021. GOOD LUCK!

Winners’ Circle

JANUARY’S WINNERS ARE:

Alma Cook from Lake Panasoffkee

Ron Lyle from Ocala

Raymond Clark from Deland

Susan Scarano from Floral City

Congratulations to our three February winners in our Go Green and Win: Paperless Billing and Bank Draft member incentive.

Linda Lauletta from Mascotte is the winner of a $200 SECO Energy bill credit.

Jerry Johnson from Ocala is the winner of a NEST thermostat.

Nancy Marty from Leesburg is the winner of an Amazon Echo Dot with Alexa.

Read Winners’ Circle next month for more winners. Congratulations, winners!

Scholarship Reminder

Attention high school seniors interested in a career in the energy industry, SECO Energy’s Board of Trustees has approved $36,000 in scholarship funds for 12 awardees to receive $3,000 each. Completed applications are due by 5 p.m. on Friday, March 26.

Student Eligibility Requirements:

• reside in a home served by SECO Energy

• interested in a career in the energy industry

• graduating in the current school year (2021)

• enrolled full-time in an accredited Florida college, university, vocational/technical school by the end of 2021

• pursuing a degree or certification in technology, engineering, math or business

An independent panel of educators from SECO’s service area evaluates all applications and selects each year’s winners. Print an application by visiting our Scholarships page or pick one up from a school guidance counselor.

Read the full March 2021 SECO News online.

SECO News, February 2021

Duncan’s Digest – Go Green and Win: Paperless Billing and Bank Draft

SECO Energy is a not-for-profit electric cooperative whose purpose is to provide exceptional service to our members, co-workers and communities. We are a unique business that promotes less use of our product rather than more – we’re your partner in saving energy and money.

Throughout the cooperative, we look for ways to reduce spending and waste while providing exceptional customer service to our 210,000+ members. We are adapting as technology changes as well. Surveys show that members want convenient billing and payment options (along with low rates and reliable service). Environmentally conscious members want to reduce paper waste and enjoy leisure time instead of writing checks and driving to the post office to buy stamps. Safety-minded folks don’t want the worry over the potential lack of security of mailing a paper check that contains an account number, routing number, address and signature. Mailbox thieves and porch pirates remain a threat despite the fact that they’re captured on video doorbells every day!

Currently, over 100,000 SECO accounts are enrolled in in our online account platform called SmartHub and nearly 50,000 of those are enrolled in eBill and have opted out of paper billing statements altogether. Members can view, manage and pay their bills through SmartHub. Enrolling in bank draft is another convenient way for members to pay bills directly from their bank account. SmartHub messenger provides advanced notification of amount due and draft date.

Paperless billing, bank draft and SmartHub account enrollments are green options that save money for the cooperative, too, and help us keep rates low. Per surveys, members who receive eBill are more satisfied with the email’s promptness and prefer it over waiting for the paper bill to print and mail.

Throughout 2021, members who partner with SECO to help reduce billing costs and paper waste will be eligible for a monthly drawing. Each month, three prizes will be awarded to lucky winners drawn from those enrolled in these billing options. Prizes include a $200 bill credit, a NEST thermostat and an Amazon Echo Dot with Alexa.

There are three criteria your account must meet to qualify for the monthly incentive:

Account is registered through SmartHub

Account is opted out of paper billing statements

Account is enrolled in automatic bank draft

If you have more than one account that meets these criteria, each account is eligible to be drawn as a monthly winner.

These enrollment options are available through SmartHub. SmartHub is also available as an app on your smartphone or tablet. Members who aren’t as tech savvy or do not have a smartphone or tablet can reach out to Member Services by phone for enrollment assistance. Read more about SmartHub’s features on page 4.

We’ll publish the winners’ names in our Winners’ Circle in the upcoming SECO News editions.

SECO’s five Member Service Centers are equipped with debit/credit card processing machines for walk-in transactions. These will help us begin to phase out our existing kiosks. These third-party kiosks are under-utilized, under perform and are no longer cost effective.

All of these incentives and changes are part of keeping costs low and using technology that offers you convenience and security. Thank you for considering new options.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

Happy Valentine’s Day! Celebrate your sweetheart all month long with these helpful ideas. Do you enjoy camping? The Old Farmer’s Almanac recommends planning your honey’s camping trip on either February 6 or 7. If you like warmer weather, wait until March 5 or 6. Are you planning a trip with someone special? The best days to schedule a trip for pleasure are February 24 – 26 or March 24 and 25. Getting married? The best days ahead for a wedding are February 1 or 2 or March 1, 2, 28, or 29. Make your love happy by tackling your honey-do list. The best day to start a project is February 12 or March 14.

Less Coins; Big Change: Pennies from Heaven

Starting February 1, our Member Service Centers ask members to help make a difference in local communities. As the coin shortage continues, Service Centers are no longer stocking coins to make change on a cash bill payment. We ask members who visit a Service Center and pay in cash to donate their spare change to SECO Energy’s Pennies from Heaven program.

Less coins in your pocket will create big change in the communities we serve. Last year, an unprecedented number of members reached out to United Way and other local service agencies for help. SECO’s Pennies from Heaven program responded by providing thousands of dollars for bill payment assistance and dollars to local food banks in our area.

Why wait to visit a Member Service Center to donate your spare change? Enroll in Pennies from Heaven today, and SECO will round up your monthly billing amount to the nearest dollar (no matter how you choose to pay your bill). The average donation is small, only about $6 per year, but your small change equals big help for local families. You can enroll online or click on the homepage banner.

To all the members who are current Pennies from Heaven enrollees or who have made a one-time donation, thank you from the bottom of our hearts. Our CEO Jim Duncan supports the program, as do many SECO employees.

Thank you for your generosity!

EV Charger Winner

Mary Maloney from Clermont is the January winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

Account Access 24/7 with SmartHub

SmartHub is SECO Energy’s 24/7 account access and management platform. SmartHub is available as a user-friendly app for your smartphone or tablet or on your desktop computer or laptop. A SmartHub account registration is a criterion for winning the monthly incentive announced in this month’s Duncan’s Digest on page 1.

PENNIES FROM HEAVEN: Enroll in SECO’s Pennies from Heaven program.

PREVIOUS STATEMENTS: Examine past consumption history and view previous billing statements.

NO WAITING TIME: View monthly billing statements faster (usually less than two business days) of meter reading and bill calculation.

UPDATE INFORMATION: You can change your mailing address (hi there, Snowbirds), add a new email address or update your phone number.

PAYMENT ARRANGEMENT*: Request a payment arrangement 24/7.

SOCIAL MEDIA: Click on the Facebook or Twitter icons for direct access to SECO’s social media feeds.

PAY YOUR MONTHLY BILL: SmartHub accepts debit/credit card or electronic – without the added expense of a convenience fee.

ACCESS STORMCENTER: Report outages 24/7, enroll in outage communications via email, text or voice and check the status of a current outage.

SET IT AND FORGET IT: Enroll in monthly bank draft from a checking or savings account of your choice.

GO GREEN: Suppress paper bills and reduce waste by receiving your statement via email. View the bottom of your eBill for a link to the current edition of SECO News.

New SmartHub Features:

PAY IN ADVANCE: Going out of town and need to schedule a payment? You can schedule a one-time advance payment in the amount you choose (up to $600) through SmartHub.

CLOSED ACCOUNT ACCESS: We’ve opened up SmartHub access for members who have closed/inactive accounts. View and pay a final bill or gain access to prior account history.

PAYMENT NOTIFICATIONS: Members who pay via SmartHub will now receive an immediate payment confirmation via email or text based on your SmartHub notification preference.

All these features are available for members with registered SmartHub accounts. Register your account at SmartHub today. Download the app on the Apple App Store or get it on Google Play.

*SmartHub can schedule payment arrangements for eligible accounts only.

SmartHub Word Search

24/7 account access is available through our SmartHub online account manager. Have fun with our SmartHub word search and enroll your account today.

Surgeo Loves Pets

February is the month of love, and Surgeo is asking for your help to aid domestic animal shelters and wildlife animal rescue organizations. Beginning February 1, for each new Surge MitiGator enrollment, SECO Energy will donate $5 to a local pet shelter that you designate in one of the four major counties we serve.

The Surge MitiGator takes the bite out of damaging surges and spikes caused by lightning, vehicles crashing into SECO poles, small animals, birds or fallen trees. Power surges can damage or destroy household appliances and sensitive electronics such as televisions, computers, stereo equipment and more.

SECO’s meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

SECO’s Surgeo loves pets. Help him share the love by enrolling in SECO Energy’s Surge MitiGator to donate $5 to the pet shelter of your choice. To enroll, visit our Surge MitiGator page and click on the enroll icon to fill out the webform and choose which pet shelter will receive a $5 donation on your behalf from SECO. SURGEO THANKS YOU!

Winners’ Circle

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? In December SECO News, we announced a new contest for members who ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card.

December’s winners are:

Bruce Cramer from The Villages

William Davner from Ocala

Brenda Jones from Ocala

Judith Pastula from Clermont

Josh Sittig from Bushnell

Read Winners’ Circle next month for more winners. Congratulations, winners!

SECO Energy Celebrates 14 Years of Tree Line USA Recognition

We are celebrating 14 years of being recognized as a Tree Line USA utility by the Arbor Day Foundation. Tree Line USA recognizes public and private utilities who take part in activities that protect and enhance America’s urban forests.

The Arbor Day Foundation inspires people to plant, nurture and celebrate trees. There are five program standards that SECO Energy achieved to be recognized as a Tree Line USA utility. Utilities must follow industry standards for quality tree care; provide annual worker training in best tree care practices; sponsor a tree planting and education program; maintain a tree-based energy conservation program; and participate in an Arbor Day celebration.

Trees offer many benefits. Did you know that trees can save energy? According to the Arbor Day Foundation, trees that shade structures and block winds can help reduce your heating and cooling costs by as much as 35%.

Plant deciduous trees to the south, southwest or west side of buildings to provide shade from the summer sun and reduce cooling costs. Florida elm and hophornbeam are native trees that flourish in Central Florida. Plant trees to shade driveways, sidewalks, patios and air conditioning units.

Evergreen trees and shrubs planted on the north and west sides of buildings block winter winds and reduce heating costs. Plantings around the foundation can also help insulate against cold weather.

To learn more about how trees can reduce yearly energy costs, visit our Right Tree, Right Place page.

Read the full February 2021 SECO News online.

SECO News, January 2021

Duncan’s Digest – $36,000 Scholarship Program for 2021

HAPPY NEW YEAR! SECO Energy’s Board of Trustees has approved the 2021 SECO Scholarship Program. $36,000 is up for grabs to be split among 12 high school seniors interested in pursuing a career in the energy industry and living in a home served by SECO. If your high school senior could use $3,000 for tuition or books and might want a paid internship on holiday or summer breaks, now is the time to apply.

The energy industry is a growing field in Florida and across the nation. SECO and other energy companies are looking to hire a workforce with the technical skills and training required in this competitive field. According to the 2020 U.S. Energy and Employment Report (USEER), Florida currently has 124,954 traditional energy workers statewide – with a number of them gearing up toward retirement in the coming years. Of these energy workers, 54,283 are in electric power generation, 18,802 are in fuels, and 51,869 are in transmission, distribution and energy storage.

Growth in electric vehicles, renewables, energy storage and the need for increased cyber-physical security drives the need for skilled workers. Not-for-profit electric cooperatives prioritize community support, environmental stewardship, corporate citizenship and sustainability. SECO Energy offers competitive wages but we also offer a pension plan and healthy 401k match – which is a hard-to-find benefit in this day and age. In addition, SECO provides employees with high-quality, low-cost medical, dental and vision coverage. It’s a great place to work, and we are an essential employer that offers a healthy balance of work and personal life with a generous paid time off program, student loan reimbursement and more.

When you talk to your kids and grandkids about who they want to be when they grow up and if they want to raise their own families here locally, SECO Energy and the electric industry is a great place to plant local career roots. Our SECO Scholarship Program is a recruiting tool that introduces us to local students pursuing a career in the growing energy industry. We hope to attract local students who want to engage with SECO for internship opportunities or as a possible future employer.

To be eligible to apply, the student must be a high school senior who is graduating in May/June 2021. The student must live in a home served by SECO Energy, plan to pursue a career in the energy industry and attend an accredited Florida college, university or vocational/technical school and be enrolled full-time by the end of 2021. Qualifying degrees or certifications are in technology, engineering, math or business.

Applications are available online beginning January 4, 2021. You can also pick up a paper application at one of our five Member Service Centers. The application must be completed and returned to SECO by 5:00 p.m. on Friday, March 26, 2021.

If you have questions about SECO Energy’s 2021 Scholarship program, email SECO Energy’s Communications team.

I wish our applicants the best and look forward to reading about their career plans and accomplishments.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac – Winter and Spring 2021 Weather

According to The Old Farmer’s Almanac, winter and spring in Florida will be gorgeous! Expect normal precipitation and an average temperature of 58 – only 2 degrees below average in January. The average temperature is forecast at 4 degrees above average at 65 in February, with below-average rainfall expected. March is forecast to be warm with an average temperature of 69, which is 2 degrees above average, and rainfall is forecast to be slightly below average.

Keep It Clear – We Work Here

SECO Energy Services Specialists are auditing equipment to ensure a safe, clear work zone for our employees and contractors. Plants, fences, shrubbery, lawn ornaments and other obstructions placed too close to SECO’s equipment are hazardous and must be removed.

SECO personnel and contractors perform outage restoration and maintenance on energized equipment using an eight-foot hot stick. Often, multiple personnel work on the equipment as a team; therefore, a clear work zone is necessary to complete their work safely.

Safety is our top priority. We want our employees to return home to their families safely at the end of their shift. Keep the area surrounding electric equipment clear. This equipment includes padmount transformers, flush-mounted and small pedestal secondary enclosures, meters and poles.

Not only are obstructions a safety hazard to employees and contractors, they create longer restoration times. During an outage, if crews cannot access equipment safely or must perform landscaping tasks before restoration can begin, you and your neighbors will be out of service for an extended time.

Remove obstructions before auditors arrive in your neighborhood. Read our clearance requirements and view clearance diagrams online. Thank you in advance for your cooperation.

Toys for Tots

SECO Energy employees ended 2020 in a flurry of giving with our annual Marine Toys for Tots drive. Employees donated hundreds of bicycles, tricycles and other toys for the event. 2020 was a challenging year for some local families who relied on Toys for Tots to put presents under the Christmas tree.

SECO’s Pennies from Heaven program chipped in $5,000 to Toys for Tots organizations as donation matches in Citrus, Lake, Marion and Sumter Counties. Marine Toys for Tots is a top-rated charity. 96% of funds collected are used to supply children’s gifts. Since 1947, the program has collected over 584 million toys and delivered hope and gifts to 265 million children.

Members also dropped off toys at our five Member Service Center locations. Thank you, members, for supporting SECO Energy’s employee-led toy drive and our Pennies from Heaven program.

Your spare change can change lives in our local communities. Enroll in our Pennies from Heaven program to round up your monthly bill to the nearest dollar. The pennies donated support member bill payment assistance and local, worthy causes. Enroll in Pennies from Heaven online. SmartHub users can enroll on the desktop or app version, click Billing & Payment Pennies from Heaven.

EV Charger Winner!

Edwin Acosta from Clermont is the December winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

January 2021 SECO News Word Search

Brighten your day with this month’s word search. Read the January 2021 SECO News articles and find the key words. Happy New Year!

Solar Spotlight – Is Solar Right for You?

Members often ask SECO Energy for assistance in determining if an investment in a solar system is the right choice for their home and family. Investing in a solar photovoltaic system can help you reduce your use of utility-supplied power. But is solar energy cost-effective for you?

First, consider the initial cost of the investment. Reducing your utility-supplied power will reduce your SECO bill, but it won’t eliminate it. Unless you go completely off the grid, your home will consume utility power when the sun isn’t shining – at night, on cloudy days and cold mornings before the sun comes up. Compare the purchase price, finance charges and utility-supplied power costs to your SECO usage and costs without a solar system.

Location, location, location – will your roof support a solar system? Are there trees blocking the panels from the sun? Also consider the orientation of the solar system. Panels facing south are the best, followed by east- and west-facing panels. SECO does not recommend north-facing panels because of production loss.

Next, consider the solar system size that will meet your needs. Before purchasing a solar system, you should review your historical kilowatt hour (kWh) usage. Compare the number of kWhs consumed by your home over the last 24 months to the amount of kWhs the system can produce. Remember that a salesperson’s production calculations are based on perfect conditions – panels facing due south, on a day with full sun, no clouds and no shade.

Here’s a mathematical breakdown of purchase price and production capability of a 5 kW system with panels facing south:

Finally, do your research before signing a contract and contact SECO’s trained Energy Specialists to help you run the numbers. Upon request, our team will conduct a solar assessment at your home or business. The Specialist will review your historical usage data and use a Solar Pathfinder tool to determine if your home is conducive to solar. SECO partners with members who choose to invest in solar. We won’t try to dissuade you; we will present you with facts and data that you can use to make a wise choice.

Learn more about solar power online. Read our solar FAQs, learn about the interconnection process, view a sample bill and complete the Solar Estimator for a quick kWh use and solar capacity comparison. Contact SECO Energy’s solar group or visit our Contact page.

Source: www.pvwatts.nrel.gov

System Improvement – Blitchton Substatioin Conversion

SECO Energy is your not-for-profit electric cooperative committed to providing safe, reliable and afford-able service. Recently, members served by our Blitchton substation in northwest Marion and parts of Levy County were notified of an upcoming system improvement project to increase the substation’s voltage from 7,200 to 14,400.

Unfortunately, both Hurricane Dorian in September 2019, and Tropical Storm Eta in November 2020, derailed the project’s schedule. The project is rescheduled for January 2021. If you are a member who is affected by the substation upgrade, you will have received a letter via USPS and electronic notification via email, text or voice. If you’ve lost the letter or are unsure if your home or business is affected, visit our Contact page and select the Blitchton Project Map. Search for your address to identify your outage date/timeframe.

The upgrade will improve members’ service reliability in the area. Members, we appreciate your patience and cooperation as we complete the Blitchton substation upgrade system improvement project.

Energy-Efficiency Extra – Resolve to Save With ENERGY STAR

Happy New Year! Make a New Year’s resolution to reduce your energy usage and save on your electric bill. Look for the ENERGY STAR label when buying or upgrading your home’s appliances, water heater, HVAC system, electronics and more. An ENERGY STAR-rated product’s initial purchase price may be higher, but its lower lifetime costs offset the upfront costs.

The bright yellow and black ENERGY STAR label compares the product’s estimated yearly electricity use in kWh to other models. Also, look for the estimated annual operating expense in U.S. dollars based on the national electricity cost. These numbers will help you determine the operating cost over the average lifespan of the product.

ENERGY STAR-rated products are among the most efficient available. Look for doors, skylights, windows, roofing materials, insulation, light bulbs and more products with the ENERGY STAR label.

Are you interested in seeing the math associated with your energy usage? Calculate the monthly or yearly cost of the common appliances and devices in your home with our online Energy Estimator. Submit your email address to receive no-cost and low-cost energy-savings suggestions via email.

Read the full January 2021 SECO News online.

SECO News, July 2020

Duncan’s Digest – Marion Oaks Substation Rebuild

In the December 2019 edition of SECO News, I shared an overview of our $55 million 2020 construction work plan. I want to share an exciting project from the plan that is currently in progress.

Recently, crews and contractors have begun the Marion Oaks substation rebuild in Marion County on County Road 484 about two miles west of Interstate 75.

The new, massive Florida Crossroads Commerce Park is the main reason for the substation rebuild. The Park is undoubtedly a boon for Marion County, boosting the economy, increasing the tax base and bringing in new jobs. In Phase I, Dollar Tree will open a 500,000-square-foot distribution center that will employ 200 people. In fact, they’re already hiring. In Phase II, another 1.2-million-square-feet will be built and bring another 500 jobs to the area. Just the Dollar Tree portion of capital investment in the Florida Crossroads Commerce Park is upward of $200 million.

Rebuilding the Marion Oaks substation is necessary to serve this new commerce area, and because the county says that Marion Oaks’ population could quadruple in the next two decades, the substation must meet growing residential demand as well. The rebuild will increase reliability and meet demand in southwest Marion County.

The current Marion Oaks substation sits on half an acre and is almost forty years old. The cost to build the sub in 1982 was $540,000. The substation was upgraded within the last decade to include a 28 Mega Volt Amp (MVA) power transformer. The original substation has four feeder lines and serves less than 5,000 SECO members.

The price tag for the construction of the new ultramodern Marion Oaks substation is $5.6 million. This substation is being built on a five-acre tract and has the potential to serve 20,000 to 30,000 members. The plan is to construct the sub with ten feeder bays, with eight feeders energized initially and two as spares for future use. The construction plan includes two new 37 MVA power transformers and a new control house. Once this construction is complete, the original substation will be leveled.

Substations transform high voltage electricity from transmission lines to low voltage electricity that travels through feeder distribution lines to power homes and businesses. The new Marion Oaks substation’s incoming transmission high side will include a ring bus that will provide better reliability for all members served by the sub. The Duke Energy 69kV Ross Prairie transmission line serves the substation; however, a set of breakers at our Waterways and Summerglen substations will create a full loop with the new Marion Oaks sub. The circuit will pick up load from other transmission sources. If there is a fault on an incoming transmission line, members shouldn’t even see a blink.

On the distribution low side, a breaker ties two power transformer banks together. If one of the power transformers is interrupted, the relays are programmed with an auto-restore scheme that quickly reacts to pick up the load using a product called Schweitzer relays – which are state-of-the-art microprocessors. This relay scheme is so fast that members will only notice a short blink.

To reduce the environmental impact, we are installing new concrete retention areas at the new substation. If an oil leak is detected, the oil would be captured in the retention area instead of absorbing into the soil. The retention areas will be specially coated to prevent the oil soaking into the concrete.

Recently, crews finished the Federal substation expansion in Sumter County and completed the Ocala Park substation upgrade in Marion County. Next up after the Marion Oaks project is complete, significant updates are planned at the Inverness substation this autumn. Upgrades to the Astatula substation are coming in 2021.

The design and construction of reliable electric facilities have come a long way in recent years. Our investments in high-quality infrastructure ensure that the right thing happens when you flip the light switch, turn on the TV and adjust the thermostat. Visit SECOEnergy.com>Newsroom>System Improvement Map to see the enhancements coming to your area.

Sincerely,

Jim Duncan

Chief Executive Officer

2020 Scholarship Awardees

Congratulations to our 2020 SECO Energy Scholarship awardees! Each of the 12 awardees receive $3,000 in scholarship funds to further his or her education. Over the last two decades, your not-for-profit electric cooperative has awarded over $500,000 in scholarships to 300+ local students.

The 2020 SECO Scholarship awardees are:

TYLIN N. BARNARD – Ocala | West Port High School | Chemical Engineering

CHEYENNE DIAZ – Ocala | Vanguard High School | Manufacturing Processes/Mechanical Engineering

ISABELLA HERNANDEZ – Clermont | East Ridge High School | Engineering

ANIYA HOUSTON – Ocala | West Port High School | Quality Engineering

JOSEPH A. LACOURSE – Oxford | The Villages Charter High School | Engineering

CAMERON MACLEAN – Tavares | Tavares High School | Electrical Engineering

LUCAS MARDEN – Tavares | Tavares High School | Aerospace Engineering

STUART T. PALMER – Umatilla | Umatilla High School | Electrical Engineering

ALAYNA PHILLIPS – Wildwood | The Villages Charter High School | Business

MIGUEL SANTOS – Ocala | West Port High School | Business/Marketing

WILLIAM J. SIMMONS – Dunnellon | Dunnellon High School | Electrical Distribution Technology

ALEXANDER Q. WILLIAMS – Sorrento | Eustis High School | Biomedical Engineering

Advice from The Old Farmer’s Almanac

THE OLD FARMER’S ALMANAC IS READY WITH A FLORIDA WEATHER FORECAST FOR THE UPCOMING SUMMER AND EARLY AUTUMN. Summer will be slightly cooler and drier than usual. Watch out for the hottest temperatures in mid-July and mid-August. Look for a tropical storm threat July 23 to 25 and daily thunderstorms in August. Watch for a hurricane threat September 17 to 19 and a tropical storm threat October 19 to 21.

Need help creating a hurricane supply list for your family? Visit our Storm Preparation page for a list of hurricane essentials and a link to our Hurricane Handbook.

Protect Your Home’s Appliances with Surgeo

Sudden increases in voltage called power surges can damage or destroy your home’s appliances and sensitive electronics. Lightning is a common cause of surges, but falling trees, small animals, birds, or vehicles crashing into power poles create surges as well.

SECO Energy offers the Surge MitiGator™ as an extra layer of protection for your home’s appliances. Our meter-based surge arrester is designed to prevent unnecessary financial loss by reducing surges at the meter BEFORE they enter the home.

You can lease the MitiGator™ for only $5.95 plus tax with a $25 installation fee. For services greater than 200 amps, installation is $100. If you choose to purchase the Surge MitiGator, prices range from $349 to $399 plus tax — and installation is free.

Members should also purchase of point-of-use devices to protect sensitive electronics such as computers and televisions.

Take the bite out of damaging surges and spikes with SECO Energy’s Surge MitiGator™. Enroll online today.

EV Charger Winner

Congratulations to John J. Reyes, Jr. of Groveland who is the winner of the first SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving away one charger each month while supplies last. Text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner on our homepage.

While on our website, learn more about the benefits of electric vehicle ownership on our EV pages. You’ll find an EV savings calculator, information about CO2 reduction, EV and PHEV models and a nationwide charger-finder map.

Watch SECO News for next month’s charger winner.

Surge MitiGator™ Word Search

Members enrolled in SECO Energy’s Surge MitiGator™ are winning the surge protection game. For another chance to win, all members who are current Surge MitiGator™ enrollees as of August 14 are entered to win a Nest Learning Thermostat. Winner is chosen August 15.

Keep It Clear – We Work Here

Safety is SECO Energy’s most important core value, and our employees take safety seriously. We are committed to a safe working environment for all employees.

Members who live in areas with underground utilities often want to disguise transformers using fences, shrubs, potted plants or other lawn items. Obstructions such as these block access to transformers, meters and poles and are a safety hazard.

For the safety of SECO employees and contractors, keep the area surrounding our equipment clear. Obstructions create longer restoration times and an unsafe work zone. Learn more about safe access on our Keep It Clear page.

Go Green – Enroll in Ebill through SmartHub

Reduce your carbon footprint, limit your risk of identity theft and avoid wasting paper by enrolling in eBill instead of a traditional paper statement.

To enroll in eBill, log in to SmartHub. In SmartHub, choose “My Profile” and “Update My Paperless Settings.” Choose “on” for your Paperless setting.

It’s that easy. Instead of waiting on your bill to arrive by mail, you’ll receive an eBill via email much faster. With SmartHub, you can view your past usage, see payment history, enroll in bank draft and more.

Summer Energy Efficiency – Keep Your Cool

Looking for easy, low-cost energy-efficiency ideas that will help you reduce summer energy use? SECO has cool tips that won’t break the bank.

Air conditioning accounts for approximately 50 percent of your summer bill. SECO Energy and the Department of Energy (DOE) recommend setting your thermostat at 78. Lower the thermostat temperature and expect your cooling costs to increase 6 to 8 percent for each degree lower than 78. Want to feel cooler? Turn on a ceiling or floor fan. Fans make the room feel four degrees cooler than the room temperature. Fans cool people, not rooms, so only use them in occupied spaces.

Another way to stay cool this summer is to keep the heat out. Natural sunlight through windows and doors is the source of 76 percent of the heat that enters your home per the DOE. Reduce the amount of heat gain in rooms by using blinds or heavy curtains on windows. Check that the caulking, sealing or weather stripping on windows and doors is in good condition.

Fire up the grill to reduce the heat generated inside your home. Choose small appliances such as grills, crockpots, air fryers, toaster ovens or microwaves instead of your oven. These appliances reduce the amount of heat generated in your home and consume less energy. Consider replacing incandescent lightbulbs with LEDs as they use less power and produce less heat.

Visit SECOEnergy.com for more energy-saving advice. Try the Home Energy Assessment to conduct a full home energy audit online. Check out the Energy Estimator to find the estimated energy use and costs for each electronic and appliance in your home.

Read the full July 2020 SECO News online.

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Archive

Swim Into Savings

SECO Energy Foundation – Pennies from Heaven Transition

Enroll in the Surge MitiGator for a Chance to Win a Generator

Winners’ Circle

Wynn’s Wire

Dear Members,

Advice from The Old Farmer’s Almanac

MyWay PrePay Payment Fee Alert

Agent-Assisted Payment Arrangement Fee Alert

EV Charger Winner

Safety Corner – Electricity and Play Don’t Mix

Indoors:

Outdoors:

Duncan’s Digest – Solar Investments – Sensible or Scam?

Advice from The Old Farmer’s Almanac

Pennies Change Lives

Enroll in Surge Protection for a Monthly Chance to Win a New Generator

Surgeo Loves Pets Donation Total

EV Charger Winner

Winners’ Circle

Safety Corner – #MoveOverFL

Duncan’s Digest – StormReady: Hurricane Season Warning

Advice from The Old Farmer’s Almanac

Safety Corner – Vehicle Accidents and Utility Lines

EV Charger Winner

2021 SECO Energy Youth Scholarship Awardees

Emergency Supplies Word Search

Connect with Electra

Winners’ Circle

Summer HVAC Check-Up

Duncan’s Digest – 2021 “Just Business” Annual Meeting Recap

Advice from The Old Farmer’s Almanac

Surgeo Loves Pets – Through June 15

EV Charger Winner

Safety Corner – Generator Safety

Generator Safety Word Search

PCA Adjustment

Winners’ Circle

StormCenter

Duncan’s Digest – Inverness Substation Upgrade

Advice from The Old Farmer’s Almanac

Call 811 Before You Dig

EV Charger Winner

Spring for Energy Savings

Energy Savings Word Search

2021 Atlantic Hurricane Season Early Warning

Winners’ Circle

Thank a Lineman License Plate

Duncan’s Digest – Retirement Announcement and 2021 “Just Business” Annual Meeting

Advice from The Old Farmer’s Almanac

Florida Special Needs Registry

EV Charger Winner

“Just Business” 2020 Virtual Annual Meeting

Go Green and Win

Winners’ Circle

Scholarship Reminder

Duncan’s Digest – Go Green and Win: Paperless Billing and Bank Draft

Advice from The Old Farmer’s Almanac

Less Coins; Big Change: Pennies from Heaven

EV Charger Winner

Account Access 24/7 with SmartHub

SmartHub Word Search

Surgeo Loves Pets

Winners’ Circle

SECO Energy Celebrates 14 Years of Tree Line USA Recognition