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SECO News, May 2021

 

Duncan’s Digest – 2021 “Just Business” Annual Meeting Recap

 

We celebrated our 2021 “Just Business” 83rd Annual Meeting on Thursday, March 25. We opted to hold the event virtually to avoid the large crowd that traditionally gathers for our onsite Annual Meetings. If you couldn’t watch live, you can watch the full video on our Annual Meeting website section.

 

May 2018 SECO News Duncan's Digest

 

The Meeting was live streamed through webcast, Facebook Live and YouTube. Members tuned in to watch our Board President and District 4 Trustee Richard Dennison call the Meeting to order and close the voting platform at 4:30 p.m. Our Vice President of Corporate Communications and Energy Services Kathryn Gloria gave the invocation and led the Pledge of Allegiance and National Anthem which was prerecorded by SECO Energy’s Manager Consumer Billing & Accounting Tim Wallace.

 

During Board introductions, we welcomed new Trustee Morgan Hatfield to the Board. Ms. Hatfield was elected in early February to represent District 9 and began her duties on March 29.

 

Mr. Dennison’s President’s Report provided an overview of the quorum and Annual Meeting requirements Florida cooperatives adhere to under Florida Statute. Two years ago, a Bylaws revision was approved that allows electronic, in-person and by-mail voting on Annual Meeting business to achieve a quorum. Almost 5,000 members voted this year to approve a Bylaws Revision and the 2020 Annual Meeting Minutes. All members who voted were eligible to win 1 of 100 prizes.

 

My state of the company address reported on the excellent financial health of the cooperative. At year-end 2020, our meter count had grown to 216,477 ranking SECO as the third-largest cooperative in Florida and seventh-largest in the nation. Last year, you and your fellow members consumed 3.64 billion kilowatt hours which is an increase of about 1.7 million over 2019.

 

SECO’s investment in its electric system is approaching the $1 billion mark at a current valuation of $955.9 million to support the increased demand for affordable energy in our area. Our TIER rating is 2.87 and member equity equals 33.64%. In the customer satisfaction arena, our 2020 ACSI score is an impressive 91. These are all very healthy ratios in the cooperative utility world.

 

If you’re interested in learning more about our fiscal health, the “Just Business” 2020 Annual Report is available online. Our Independent Auditor’s Report is included with the cooperative’s 2020 and 2019 financial statements.

 

During the “Just Business” Annual Meeting, we held the traditional military branches tribute and recognized the efforts of the 400+ SECO employees, Board of Trustees and local first responders. I also announced my plan to retire as CEO in January 2022, making this my last Annual Meeting as CEO. Admittedly, I wanted my final Annual Meeting address to be live with a large audience in attendance. Unfortunately, large gatherings are currently not in the best interest of our members and employees.

 

Thank you to all who tuned in to watch the Annual Meeting live. If you could not tune in, you can view the full video online.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News May 2021 The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

A new friend with fur, feathers or scales may help you reduce stress and offer valuable companionship. The Old Farmer’s Almanac has advice on which pet may be the best fit for your home and family. Almost 60% of U.S. households include at least one pet. Dogs rule the home because they are loving and affectionate but require a hefty time commitment. Cats may be less affectionate and more independent than dogs, but they usually involve less work. Fish are beautiful and colorful but need a clean and well-maintained tank to live. Birds are fun to watch and may add a lively tune or funny voices to your home – but can be messy.

 

Want to spread the love for pets and wildlife? Purchase or lease the Surge MitiGator and SECO will donate $5 to a pet or animal rescue or shelter of your choice. Read on for more details.

 


 

SECO News May 2021 Surgeo Loves Pets Through June 15

Surgeo Loves Pets – Through June 15

 

In February SECO News, Surgeo asked for members’ help in supporting domestic and wildlife shelters and rescues by enrolling in SECO Energy’s Surge MitiGator™. For every new MitiGator enrollment, SECO donates $5 to a local pet shelter in Citrus, Lake, Marion or Sumter Counties.

 

February through March, 1,120 members completed a new Surge MitiGator enrollment, which equaled a $5,600 donation divided among local pet and wildlife rescues.

 

Take the bite out of damaging surges and spikes with the Surge MitiGator. Surges are caused by lightning, vehicle accidents involving SECO facilities, small animals, birds or fallen trees. Power surges can damage or destroy household appliances and sensitive electronics such as televisions, computers, stereo equipment and more.

 

SECO’s meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

 

Enroll in SECO’s Surge MitiGator™ to donate $5 to the shelter or rescue of your choice. Visit our Surge MitiGator website section and click on the enroll icon to fill out the webform and choose which pet shelter will receive a $5 donation on your behalf from SECO. The promotion ends June 15.

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Kathy Ziegler from Ocala is the April winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

 

Watch SECO News for next month’s charger winner.

 


 

SECO News May 2021 Safety Corner Generator Safety

 

Safety Corner – Generator Safety

 

Atlantic hurricane season begins June 1. If you plan on using a portable or permanent generator as a source of back-up power during a power outage, learn to operate your generator correctly and safely before a storm impacts our service area.

 

Follow the safety warnings below to operate a generator.

 

• To protect yourself, your family, your property and SECO employees and contractors, read and follow the generator owner’s manual and pay close attention to the safety instructions.

 

• A qualified electrical contractor must install a permanent generator with a disconnect and transfer switch. This is NOT a DIY job.

 

• A qualified electrician is required to connect a generator to an electrical panel. An incorrect connection could electrocute the user or endanger our employees and contractors.

 

• Follow local, state and national fire and electric codes. A permit is required to install a permanent generator.

 

• Before starting your generator–always disconnect from your metered electric utility service.

 

• Never run a generator inside a building – even in a garage – it is a hazard and violates safety codes because it generates deadly (and odorless) carbon monoxide (CO).

 

• Be sure the area where a generator is operating is adequately ventilated, has sufficient airflow and is away from open windows.

 

• Store gasoline and diesel in approved containers out of the reach of children. Never fuel the generator while it is running.

 

• Extinguish all flames and cigarettes when handling fuel.

 

• Stage a fully charged, approved fire extinguisher near the generator.

 

• Use extension cords free of exposed wires and frayed shielding.

 

• Never remove or tamper with a generator’s safety devices.

 

• Do not attempt to repair a generator. A qualified technician should perform repairs and service as needed.

 

• Generator engine parts are very hot during operation. Severe burns may result. Always keep children away.

 

Improper use or installation of an electric generator can cause property damage, severe injury or even death. Members who use a generator to operate life-saving equipment should verify the generator’s compatibility. Learn more about proper generator use and safety tips; view our generator safety video on our website.

 


 

SECO News May 2021 Generator Safety Word Search

 

Generator Safety Word Search

 

A generator may come in handy during storm season. Make a commitment to safety while running a generator to protect you, your family and SECO employees and contractors.

 

May 2021 SECO News Word Search

 


 

SECO News May 2021 PCA Adjustment

 

PCA Adjustment

 

The commodities market is changing, and natural gas prices are rising. This affects fuel costs associated with producing power at Seminole Electric Cooperative’s natural gas plants. In turn, those costs are passed along to SECO members with the Power Cost Adjustment (PCA) factor line item on the monthly electric bill. On May 1, the SECO Energy PCA changed to keep pace with the market and wholesale power costs. The result is the cost of 1,000 kilowatt hours increased from $116.90 to $121.00

 

Need help paying your bill? View our interactive map to find an agency in your area.

 


 

SECO News February 2021 Winners' Circle

 

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

 

Winners Are:

 

Jeffrey Moody from Umatilla

 

Dona Macomber from Webster

 

Peter Cockcroft from Bushnell

 

Francis Campbell from Clermont

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

 

Josh McIntyre from Lake Panasoffkee is the winner of a $200 SECO Energy bill credit.

 

Thomas Binkley from Clermont is the winner of a NEST thermostat.

 

Jacob Dickman from Ocala is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners.

 


 

SECO News October 2020 StormCenter

 

StormCenter

 

Before the Atlantic hurricane season begins on June 1, enroll in StormCenter outage notifications via email, text, voice messages or all three.

 

StormCenter identifies the service locations affected by an outage and proactively sends a notification with the estimated restoration time, crew status and more. Once service is restored, you’ll receive a message that includes the outage cause if known. You can set do not disturb times if you don’t want to be called in the middle of the night about an outage or restoration. To choose notification preferences, visit StormCenter on the website and click on the Manage Notifications tab.

 

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. Click “Report Outage” and enter the account holder’s last name and house number (or the account or phone number). Find the status of an existing outage on the Check Status tab.

 

Read the full May SECO News online.

SECO News, March 2021

 

Duncan’s Digest – Retirement Announcement and 2021 “Just Business” Annual Meeting

 

Dear Members,

 

After 42 years at SECO Energy, I have formally announced my plan to retire as CEO in January 2022. I began my career with SECO in 1979 as the Director of Accounting and Finance. At that time, the cooperative was known as Sumter Electric Cooperative, and the meter count was just 37,000.

May 2018 SECO News Duncan's Digest
Growth in Central Florida took off, and when I was promoted to CEO in 1990, the meter count had almost doubled to 66,000 homes and businesses. We reached the 100,000-meter count milestone in 1999 and the 200,000-meter count milestone in 2017.

 

Without question, much has changed over my three decades as CEO. We have dramatically improved members’ service reliability through increased investments in our electric infrastructure and a strengthened vegetation management program. At the end of 2020, our meter count reached 216,477. Our total investment in our electric facilities is approaching the $1 billion mark at $955.6 million.

 

We’ve celebrated customer satisfaction wins in recent years, too. Some of my proudest moments as CEO came when SECO Energy won coveted J.D. Power awards in 2015, 2016 and 2017 when our satisfaction scores topped all utilities in the nation. In 2020, we upheld our position as an American Customer Satisfaction Index (ACSI) frontrunner in Florida and nationally with a score of 91.

 

Most important, I am honored to work with the best employees in the energy industry. SECO employees are world-class representatives of the cooperative purpose who provide exceptional customer service to our members. When I retire, it’s the great employees of this company I will miss the most.

 

My wife Connie and I have been married for 53 years. We are looking forward to spending more time traveling, scuba diving and relaxing on the water. We’re excited to spend more of our free time with our two sons and three grandchildren as well. Though the timing of my retirement was an emotional and difficult decision, I know it is the right time to take the next steps to focus on fun and family.

 

I hope you will tune in to watch our 83rd Annual Meeting’s live virtual webcast on Thursday, March 25, at 4:30 p.m. This will be my final address to the membership. The Meeting this year is a no-frills, virtual Annual Business Meeting that is themed “Just Business.” In our continued COVID-cautious environment, we encourage you to watch our virtual webcast from the comfort and safety of your home. The link to the live webcast will be posted on our homepage, Facebook, Twitter, Instagram and YouTube.

 

Though we are not hosting the big onsite party, we have 100 Annual Meeting prizes up for grabs. Members who vote on Annual Meeting business (a Bylaws Revision and last year’s minutes) are eligible to win a prize. The grand prizes are a 2011 refurbished GMC Canyon 4×4 extended cab truck, a golf cart and four $1,000 cash prizes. Other prizes include air fryers, tool sets, Ring doorbells, NEST thermostats, SECO bill credits and more. All members who vote on the Bylaws Revision and the 2020 Annual Meeting Minutes are eligible to win. Learn more about Annual Meeting voting and review the list of prizes on pages four and five.

 

I know the next ten months will fly by quickly, and I want to emphasize how thankful I am for the privilege of working for this great organization for 42 years.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News March 2021 Advice From The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Ripe, refreshing summer fruits and vegetables are planted in spring gardens. According to The Old Farmer’s Almanac, Florida falls in Area 1 based on the potential frost and cold period. There is still plenty of time to get seeds in the ground. Plant beans, sweet corn, muskmelons, squashes and watermelons beginning March 15. Be sure to plant cucumbers, eggplant, leeks and sweet potatoes by mid-April. If you like okra, wait until April 15 to plant. Above-ground crops should be planted March 21 – 23 or April 18 – 19. The best days for planting below-ground crops are March 3 – 4 and 30 – 31 and April 8 – 9.

 


 

SECO News March 2021 Florida Special Needs Registry

Florida Special Needs Registry

 

The Florida Division of Emergency Management has developed the Florida Special Needs Registry. Before Atlantic hurricane season begins on June 1, if you or a family member has a special need, add your name to the registry.

 

The Florida Special Needs Registry allows residents with special needs to subscribe to their county’s emergency management agency to receive assistance and alerts during a disaster. The statewide registry provides first responders with valuable information to prepare for disasters or other emergencies.

 

The Special Needs Registry may help save your life. Visit the Florida Disaster website or snr.FLhealthresponse.com to locate your county and register.

 

If someone in your home depends on life-sustaining medical equipment that operates on electricity, make arrangements in advance for an emergency alternative power source. If you are considering installing a generator, go to our Safety page to view our video on generators.

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Fred Zesewitz from Eustis is the February winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles page for more details.

Watch SECO News for next month’s charger winner.

 


 

SECO News March 2021 "Just Business" 2021 Virtual Annual Meeting

 

“Just Business” 2020 Virtual Annual Meeting

 

Tune in virtually for SECO Energy’s 2021 Annual “Just Business” Meeting on Thursday, March 25. The Annual Business Meeting online webcast begins at 4:30 p.m. To access, click on the 2021 Virtual Annual Just Business Meeting banner at SECOEnergy.com. Links to the webcast will also be published on Facebook, Twitter and Instagram.

 

Given the continuing COVID-cautious environment, we do not encourage in-person attendance and are unable to accommodate food service, shuttle service, onsite prize distribution and other activities of previous years. The good news is that members do not have to attend the meeting to vote and be entered in the prize drawing.

 

Ways to Vote

 

To vote electronically, visit our homepage and click on the VOTE banner. You can also text “VOTE” to (352) 320-2200 and follow the link provided.

 

To vote by mail, complete the ballot included in the Official Annual Meeting Notice enclosed in your February or March billing statement. Enclose with your electric bill payment or mail completed ballot to: SECO Energy, P.O. Box 301, Sumterville, FL 33585 by Tuesday, March 23 at 5:00 p.m.

 

To vote by phone, reach out to Member Services at (352) 793-3801 during regular business hours and an agent will assist you in casting your vote.

 

To vote in person, visit one of our five Member Service Centers to view a paper copy of the Bylaws Revision and last year’s minutes. We’ll help you cast your vote when you’re ready.

 

View the full list of 100 Annual Meeting prizes up for grabs. All members who vote on 2021 Annual Meeting business are eligible to win.

 


 

SECO News March 2021 Go Green And Win

 

Go Green and Win

 

Go Green in 2021 to be eligible to win a prize. Help SECO reduce billing and paper costs and you could win a $200 bill credit, a NEST thermostat or an Amazon Echo Dot with Alexa. We’ll draw three winners each month whose account meets the three account eligibility criteria:

 

. registered through SmartHub

 

. opted out of paper billing statements

 

. enrolled in automatic bank draft

 

If you have more than one account that meets the three criteria, each account is eligible to be drawn as a winner.

 

You can enroll in bank draft and select paperless billing through SmartHub. Members who aren’t as tech savvy or do not have a smartphone or tablet can reach out to Member Services by phone for enrollment assistance.

 

We’ll choose three winners each month through 2021. GOOD LUCK!

 


 

SECO News February 2021 Winners' Circle

 

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

 

JANUARY’S WINNERS ARE:

 

Alma Cook from Lake Panasoffkee

 

Ron Lyle from Ocala

 

Raymond Clark from Deland

 

Susan Scarano from Floral City

 

Congratulations to our three February winners in our Go Green and Win: Paperless Billing and Bank Draft member incentive.

 

Linda Lauletta from Mascotte is the winner of a $200 SECO Energy bill credit.

 

Jerry Johnson from Ocala is the winner of a NEST thermostat.

 

Nancy Marty from Leesburg is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners. Congratulations, winners!

 


 

SECO News March 2021 Scholarship Reminder

 

Scholarship Reminder

 

Attention high school seniors interested in a career in the energy industry, SECO Energy’s Board of Trustees has approved $36,000 in scholarship funds for 12 awardees to receive $3,000 each. Completed applications are due by 5 p.m. on Friday, March 26.

 

Student Eligibility Requirements:

 

• reside in a home served by SECO Energy

 

• interested in a career in the energy industry

 

• graduating in the current school year (2021)

 

• enrolled full-time in an accredited Florida college, university, vocational/technical school by the end of 2021

 

• pursuing a degree or certification in technology, engineering, math or business

 

An independent panel of educators from SECO’s service area evaluates all applications and selects each year’s winners. Print an application by visiting our Scholarships page or pick one up from a school guidance counselor.

 

Read the full March 2021 SECO News online.

SECO News, September 2020

 

Duncan’s Digest – Peak of Hurricane Season

 

The 2020 Atlantic hurricane season has been especially active. According to the National Oceanic and Atmospheric Administration (NOAA), the possibility of a hurricane forming is highest during September.

 

May 2018 SECO News Duncan's Digest

 

Hurricanes are massive tropical cyclones. Typically, hurricanes reach a width of 300 miles or more. The distinctive center eye is a calm space, while the eyewall outside of the eye holds the densest clouds and the storm’s highest winds. A storm’s outer rainbands are heavy thunderstorms that bring rain, lightning and tornadoes. These bands can extend out as much as 300 miles from the storm’s center eye. Hurricane-force winds – 74 mph and higher – can extend to 150 miles outward from the eye. Tropical-storm force winds – 39 mph to 73 mph – can reach out as far as 300 miles.

 

The right side of the storm is the most dangerous. A storm’s side is relative to its path. A westward-moving storm’s right side is north. Cyclone storms spin counterclockwise in the northern hemisphere and move forward as well. On a storm’s right side, the winds are moving in the same direction as its forward motion. These two velocities create higher wind speeds; thus, the likelihood of storm surges, stronger winds and tornadoes is higher on the storm’s right side than the left.

 

Living in Florida, the threat of hurricanes is a yearly reality. Unfortunately, these storms can cause extended power outages even for a system like SECO’s that is well constructed and rigorously inspected and maintained.

 

I urge you to prepare for the worst. This month’s edition of SECO News focuses on preparing for a storm, what to do during and after a storm and interesting facts and information found in our Hurricane Handbook – available online and as a brochure from one of our Member Service Centers. Review our “people and pets” supply list, enroll in outage notifications and alerts through StormCenter, sign up for the Florida Special Needs Registry, research generator safety tips and more.

 

SECO Energy is StormReady and prepared for the possibility of tropical storms and hurricanes that may come our way. COVID-19 may complicate an emergency restoration response this year, so patience and cooperation will play an even more important role than in the past. I assure you that we will perform at our very best within the bounds of health and safety for both members and employees.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

*source: www.weather.gov and www.noaa.gov

 


 

September SECO News Hurricane Stats

 

Hurricane Strength Stats

 

The Saffir–Simpson wind scale classifies hurricanes that exceed the intensities of tropical depressions and tropical storms into five categories distinguished by the intensities of sustained winds.

 

CAT 1 74 to 95 MPH
CAT 2 96 to 110 MPH
CAT 3 111 to 129 MPH (major)
CAT 4 130 to 156 MPH (major)
CAT 5 157 MPH or HIGHER (major)

 

Even tropical storms can cause significant damage and flooding. Most storm casualties are from drowning and not wind. Always heed weather warnings, evacuate as instructed and don’t drive into high water. Keep your family safe.

 


 

Hurricane Handbook

 

Restoration Priority – Who’s First?

 

SECO Energy provides world-class reliability to 200,000+ homes and businesses. Unexpected outages due to weather, vehicle accidents, equipment issues, animal or tree contact with lines result in utilities being unable to guarantee 100 percent uninterrupted electric service.

 

During emergency restoration with widespread damage, SECO Energy’s first responsibilities are shelters, hospitals, schools and government agencies like emergency ops centers, fire stations and law enforcement facilities. SECO’s next priority is large commercial accounts supplying food, water and damage-recovery supplies. Feeders with the largest number of members served are next. Our goal is to restore service to the highest volume of members as quickly as possible.

 

Disconnecting in Advance: Myth or Fact?

 

Many years ago, it was a common practice for utilities to completely de-energize their electric systems ahead of a storm to prevent damage during the storm. SECO Energy does not employ this practice.

 


 

SECO News September 2019 Before a Storm

 

Florida’s Special Needs Registry:

 

Do you have a family member who lives in your home who has special needs? Register with the Florida Division of Emergency Management at floridadisaster.org before a storm hits to receive county-specific lifesaving information. If an evacuation or emergency is declared, you will receive alert information from local emergency management by signing up with your county’s emergency alert notifications (Alert Citrus, Alert Hernando, Alert Marion, Alert Levy, Alert Lake, Alert Sumter, Alert Pasco). Visit your county’s Emergency Operations online to sign up for the alerts you would like to receive.

 

Members Using Medical Equipment:

 

Residential members’ accounts coded as having medically necessary service are not the priority after a storm with widespread damage. These members should prepare before storm season for the possibility of extended outages that could last for days. If you are dependent on electric-powered medical equipment, register with your county emergency management center’s Special Needs Registry. Most important, purchase a generator for use during power outages.

 

Outage Notifications:

 

Visit us online and click StormCenter at the top right. Scroll down and select “Manage Notifications.” Log in with your account number or phone number. View and update your preferences for email, text or voice notifications. Set do not disturb parameters.

 

Add StormCenter App to Mobile Device Home Screen:

 

Click the StormCenter menu on our website. Select the Outage Map tile. Tap the Share Arrow. Select “Add to Home Screen” from options.

 

Bookmark Daily Restoration Plan Map:

 

SECO utilizes this interactive map when the Emergency Response Plan is activated. This map is different from the StormCenter outage map. The Restoration Plan Map displays the areas where crews are working each day and helps you know when you can reasonably expect service restoration. Access this map from the website home page banner during emergencies.

 

Supply Stock Up – Seven Days

 

September 2019 SECO News Supply Stock Up - Seven Days

 

Pro Tips:

 

Turn your refrigerator and freezer to the coldest settings. Only open refrigerator and freezer doors when necessary. Move freezable foods into the freezer. A refrigerator will keep food cold for about four hours after a power outage; a full freezer will keep food frozen for about 48 hours.

 

Move your emergency supplies into a secure room with no windows or fireplaces.

 


 

SECO News September 2019 During a Storm

 

Hunker Down – Stay Informed

 

During a storm, remain indoors and prepare to wait out the weather safely. Stay informed with a battery-powered weather radio. Be ready to relocate your family and pets to a secure location in your home with no windows or fireplaces. Break out the family board games and preserve your phone’s battery power.

 

No Restoration in Winds Above 35 MPH

 

SECO Energy invests heavily in an aggressive vegetation management program to keep our overhead lines clear. Still, severe storms with high winds create tree-related outages. Once sustained wind speeds reach 35 mph, it is not safe to use bucket trucks or perform restoration. When wind speeds have fallen below 35 mph, SECO deploys employees and mutual aid to begin restoration.

 

Tornadoes – Watch vs. Warning

 

Tornadoes are vertical funnels of rapidly spinning air, often referred to as nature’s most violent storm. Winds can reach speeds of 300 mph. Tornadoes are associated with severe thunderstorms. Tornadoes are likely during a hurricane.

 

Tornado Watch: Tornadoes are possible in/near the watch area. Check supplies and your safe room. Be ready to act fast if a warning is issued or you suspect a tornado is approaching.

 

Tornado Warning: A tornado has been sighted or indicated by weather radar. There is imminent danger to life and property. Go immediately to your safe room, interior room or hallway. Avoid windows.

 

If you experience a tornado, stay clear of downed power wires and damaged buildings. Treat downed lines as if they are energized.

 


 

SECO News September 2019 Electric System 101

 

Electric System 101

 

High Voltage Transmission Lines: These supply power to our 48 substations that serve 210,000+ homes and businesses. If a storm damages a transmission line, substations also lose power. Much of the transmission serving SECO’s substations is owned/operated by Duke Energy. If Duke’s lines are down, SECO cannot restore power to members until these lines are repaired.

 

Distribution Substation: A substation serves thousands of members. Our line crews inspect substations to determine if problems stem from transmission lines feeding into the substation, the substation itself, or if problems exist further down the feeders and lateral lines.

 

Feeder Distribution Lines: When problems cannot be isolated at a substation, distribution lines are inspected. These larger lines originate from substations and distribute power to large groups of members in our service area.

 

Lateral Distribution Lines: These smaller lines deliver power to transformers, either mounted on poles or placed on pads for underground service and provide power to smaller groups of members in less densely populated areas.

 

Service Lines: The service line is the line between a transformer and your residence or business.

 


 

SECO News September 2019 Generator Safety

 

Generator Safety

 

Stationary Generator: A permanently affixed generator installed by a licensed technician with an approved disconnect and transfer switch that isolates your home’s circuits from SECO Energy and eliminates the risk of backfeeding on utility lines.

 

Portable Generator: A common type of generator that does not require a licensed technician to install. Use extension cords to plug certain appliances into the outlets on the generator. Never operate indoors.

 


 

September SECO News Hurricane Supplies Word Search

Hurricane Supplies Word Search

 

Need help deciding what to include in your hurricane supply kit? Complete our hurricane supplies word search to get started. You can find a list of hurricane essentials on our Storm Preparation page.

 

Hurricane Supplies Word Search September SECO News

 


 

SECO News September 2019 After a Storm

 

Return Home – Assess Damage

 

If your home or business is damaged and it is safe, turn off your main breaker to prevent fires. If appliances are wet, turn off each appliance’s main breaker. Once you’ve turned the breaker off, unplug the wet appliance.

 

If fuses blow when your power is restored, turn off the breakers and contact a licensed electrician. Always call an electrician or an appliance repair service if in doubt.

 

Debris Cleanup

 

Once a storm has passed, ensure that you and your home are safe while power is being restored. Do not make debris piles that interfere with utility trucks. Keep piles away from power lines, transformers and downed lines for safety and speedy restoration. Call your county’s emergency operations center if public roadway debris prevents utility and emergency vehicle access.

 

SECO News September 2019 Move Over It's the Law

 

Move Over It’s The Law

 

• Move over a lane for law enforcement, emergency, sanitation, utility vehicles and tow trucks.
• If you can’t move over, slow to 20 mph less than the posted speed limit.
• If the posted speed limit is 20 mph or less, slow down to 5 mph.

 

#MoveOverFlorida

 


 

September SECO News Safety Corner

 

Safety Corner

 

Hurricanes, tropical storms and tornadoes bring high winds that can knock down power poles and bring power lines crashing to the ground. Wires and poles on the ground create a hazardous situation. Always assume lines on the ground are live and that you or a loved one can be injured or killed.

 

NEVER touch a downed pole or line. If poles or lines are down in your area, please stay away. Keep children and grandchildren safely inside where they cannot play near the downed poles or wires. Warn your neighbors of the danger.

 

If you see power poles or lines on the ground, call SECO Energy or 911 to report.

 

Read the full September 2020 SECO News online.

Generator Safety Tips for Atlantic Hurricane Season

The 2020 Atlantic Hurricane season runs from June 1 through November 30. This year, forecasters at the Department of Atmospheric Science at Colorado State University (CSU) predict tropical storm and hurricane activity will be well above average. SECO Energy warns members to keep safety in mind while using a generator during power outages.

 

Before purchasing a generator, learn the difference between stationary and portable generators. Stationary generators are permanently affixed with an approved disconnect and transfer switch. This switch isolates a home’s circuits from SECO Energy’s electric system. This isolation is critical to eliminate the risk of electricity backfeeding onto SECO’s lines. Installing a stationary generator and disconnect and transfer switch is not a do-it-yourself job. Portable generators are more common and less expensive than stationary generators. Homeowners use extension cords to plug appliances directly in to the portable generator.

 

When major weather events cause extended power outages, homeowners often utilize generators. SECO asks members using a generator to operate the equipment in a manner that promotes safety for homeowners, their families, SECO employees and contractors and the public.

 

Generators emit the deadly, colorless, odorless gas carbon monoxide (CO). Thousands of people die each year from CO poisoning. Never run a generator in an enclosed area such as a house, garage or covered porch. Never place a generator outside of an open window where CO can leach into the home. The Centers for Disease Control and Prevention (CDC) recommends installing a battery-operated CO detector in your home. Choose an area where the sound of the alarm will wake the home’s inhabitants. Outside of bedroom doorways is a good choice.

 

Never operate a generator in the rain – you can be shocked or killed. Plug appliances directly into the portable generator or use an extension cord to prevent electric shock. If using extension cords, choose a heavy-duty outdoor extension cord with a watt or amp rating equal to the sum of the appliance. Examine extension cords for cuts, tears or frays – replace damaged extension cords.

 

Fuel the generator safely to avoid fires. Do not fuel a generator while it’s in operation. Gasoline and diesel fuel should be stored in approved containers and out of the reach of children. Extinguish all flames, including cigarettes, during fueling. Stage a fully charged fire extinguisher near the generator.

 

Generator engine parts are scorching hot while the machine is running and take time to cool after the machine is off. Touching engine parts can result in severe burns. Keep children away from running generators. If the generator is faulty, contact a qualified technician for repair or service. Repairing or servicing a generator is a job best left to a professional. Test the generator at the start of hurricane season.

 

SECO Energy is StormReady and prepared for the 2020 Atlantic hurricane season. Members should prepare for the possibility of tropical storms and hurricanes by assembling an emergency supply kit, enrolling in StormCenter outage notifications and bookmarking StormCenter and SECO’s daily restoration plan map on their smartphone or tablet. Through StormCenter, members receive outage alerts via email, text, voice message or all three that include crew status and estimated restoration time. Members will receive follow-up outage communication with updated restoration times and the outage cause if known. StormCenter is available online at SECOEnergy.com>StormCenter.

 

For more information about generator safety, visit our Generator Safety page. “Like” SECO on Facebook and “follow” @SECOenergy on Twitter for news releases and cooperative updates.

SECO News, June 2020

 

Duncan’s Digest – High Risk Hurricane Season

 

My background by trade is accounting and finance. I have a healthy belief in data analysis to project trends. The percentages below certainly get my attention and should grab yours as well.

 

May 2018 SECO News Duncan's Digest

 

The Department of Atmospheric Science at Colorado State University (CSU) published its Atlantic hurricane season forecast in April. These experts predict the 2020 Atlantic hurricane season will have above-normal activity. This includes the probability of major hurricanes (Category 3, 4 and 5) to make landfall along the U.S. coast and in the Caribbean based on historical and 2020 probability trackers.

 

Historically between 1878 and 2017, Florida had a 51% probability of a hurricane spinning into the state. The probability of a major hurricane was 21%. CSU’s probability tracker for 2020 reflects an increased chance of 68% of a hurricane affecting the state. The probability that at least one major hurricane will make Florida landfall is 31%.

 

For the Gulf Coast, the probability of at least one major hurricane making landfall is 44% which is above the historical average. For the U.S. east coast including Florida, the probability of at least one major hurricane making landfall this year is 45% which is also above average.

 

While these statistics are troubling, the fact is that living on the Florida peninsula surrounded by water, we are bound to feel the effects of tropical storms and hurricanes. Preparing before they happen is critical.

 

SECO Energy is StormReady and strongly encourages your family to practice hurricane preparedness. Our storm hardening efforts include replacing aging distribution poles, upgrading transmission poles from wood to concrete and trimming trees that encroach on power lines.

 

StormReady also includes our $1 million investment in our outage map, reporting tools, status checker and communications platform called StormCenter. Members can proactively enroll to receive outage communications through email, text, voice messages or all three.

 

StormCenter identifies the service locations affected by an outage and proactively sends a notification with the estimated restoration time, crew status and more. Once service is restored, you’ll receive a message that includes the outage cause if known. You can set do not disturb times if you don’t want to be called in the middle of the night about an outage or restoration. To choose notification preferences, visit StormCenter on the website and click on the Manage Notifications tab.

 

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. Click “Report Outage” and enter the account holder’s last name and house number (or the account or phone number). Find the status of an existing outage on the Check Status tab.

 

Create a StormReady plan for your family that includes gathering emergency supplies, reading our Hurricane Handbook, enrolling in county alerts and saving your county Emergency Operations Center (EOC) number on your phone.

 

Prepare for the worst, hope and pray for the best and know that it is our privilege to serve as your energy provider.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


SECO News June Generator Safety

 

Generator Safety

 

Are you considering purchasing an in-home generator as a back-up power source during unexpected power outages? Know the difference between stationary and portable generators and learn safety tips that save lives.

 

Stationary generators are permanently affixed with an approved disconnect and transfer switch that isolates your home’s circuits from SECO Energy’s electric system. This isolation eliminates the risk of backfeeding onto utility lines. Installing a stationary generator is not a DIY project. Contact a licensed electrician.

 

Portable generators are more common than stationary. Portable generators use extension cords to plug desired appliances into the generator.

 

Generators emit deadly carbon monoxide (CO) gas that is odorless and colorless. The Centers for Disease Control and Prevention recommends installing a battery-operated CO detector in your home. Place the detector where the alarm will wake you up – just outside bedroom doorways is a good choice. Never run a generator outside an open window or in an enclosed area such as a garage. Also, never use a generator in the rain. You can be shocked or killed.

 

Always read your unit’s safety and instruction manual before operating. Visit our Generator Safety page for more safe operating tips and watch our video to learn how to size a generator correctly.

 


SECO News June 2020 Winners' Circle

 

Winners’ Circle

 

Welcome ELECTRA as our new IVR virtual assistant. Thank you, members, for voting to help us name our newest SECO representative. ELECTRA assists with billing inquiries, outage reporting, checking the status of a current outage and automated payment arrangements.

 

ALL MEMBERS WHO VOTED WERE ENTERED TO WIN ONE OF FIVE GREAT PRIZES.

 

Winners:

 

$250 SECO BILL CREDIT – Amanda Robertson, Clermont

 

RING DOORBELL – Larry Bocharski, Deland

 

NEST LEARNING THERMOSTAT – Scott McConnell, Lake Panasoffkee

 

AMAZON ALEXA – John Halpin, Ocala

 

AMAZON FIRE TABLET – Warren Hammersla, The Villages

 

Congratulations winners!

 


SECO News June 2020 Pennies From Heaven Count

 

Pennies from Heaven Count – Enroll Today

 

Thousands of SECO residential members and small business owners have been unable to pay their electric bills since the economic effect of COVID-19 hit. Can you help? Enroll in our Pennies from Heaven program to round up your monthly bill to the nearest dollar. The donated pennies fund bill payment assistance for SECO members. The average donation is $6 per year. Visit our Pennies from Heaven page to enroll. Members can also enroll through SmartHub. Choose “Bill & Pay” and click on “Pennies from Heaven.” You will need to accept the Terms & Conditions and click “Round bill to next dollar each month.”

 

If you prefer to make a one-time donation, send a check to SECO Energy, Attn: Corporate Communications, P.O. Box 301, Sumterville, FL 33585.

 

For members who have already enrolled, thank you for your generosity and your willingness to help your neighbors and communities. Your pennies make a difference in the lives of members in need. If you need help, text or call Florida 211 for resources in your area supported by SECO Pennies from Heaven funding.

 


SECO News June Emergency Operations Center Contacts (EOC)

 

EOC Contacts

 

AS PART OF YOUR FAMILY’S STORMREADY PLAN, sign up for emergency alerts from your local Emergency Operations Center (EOC). Visit your county’s EOC website for resources such as shelter information, storm planning, evacuation orders and more.

 

To enroll in your county’s emergency alerts, visit the Florida Disaster website. Enter the county or city and follow the enrollment link. Program your county’s number on your phone to have at your fingertips.

 

Citrus County EOC (352) 527-2106 or (352) 746-5470

 

Hernando County EOC (352) 754-4083 or (352) 754-4111

 

Lake County EOC (352) 343-9420

 

Levy County EOC (352) 486-5213

 

Marion County EOC (352) 369-8100

 

Pasco County EOC (727) 847-8137

 

Sumter County EOC (352) 689-4400

 


SECO News June 2020 Hurricane Handbook

 

Hurricane Handbook

 

The SECO Energy Hurricane Handbook is your one-stop guide to being StormReady before, during and after a storm.

 

The Hurricane Handbook defines hurricane category strength, outlines our restoration priority and dispels the myth that SECO disconnects service in advance of an approaching storm. Before a storm arrives, bookmark both StormCenter and our Daily Restoration Plan map on your smartphone or tablet. Enroll in your county’s alert notifications at FloridaDisater.org. We’ve included a seven-day supply stock-up list for you and your pets and advice for members who require electricity for medical equipment. Back-up generation is critical for these special needs members.

 

What to do during a storm? Hunker down and stay informed. Remain indoors and prepare to wait out the weather safely. SECO Energy crews are dispatched to begin restoration only after winds are under 35 mph. Read about the difference between a tornado watch versus a warning. Read the sections on Electric System 101 and Generator Safety.

 

Assess your home or business to make sure it’s safe before you return. If you experience damage, turn off your main breaker if it is safe to do so. If appliances are wet, turn off each appliance’s breaker and then unplug. Check our above ground and underground service diagrams to assess electric damage and know when to call an electrician for repairs.

 

Focus on your family’s safety by heeding storm watches and warnings. Stock up on hurricane essentials – buy early. When a storm approaches supplies sell out quickly.

 

Read the full June 2020 SECO News online.

SECO News, September 2019

SECO News Duncan's Digest 2019

 

Welcome to our new Hurricane Handbook. Named storms can cause extended outages even for a system like SECO’s that is well built, constructed and maintained. To prepare for the worst, review our people/pets preparation checklists, outage notification enrollment instructions, Florida Special Needs Registry details, restoration priorities, damage assessment warnings and lessons on hunkering down. Learn about generator safety by to watch our newest video. For the chance to win an 8,000 watt Briggs Stratton portable generator, click on the website’s home page banner to register at SmartHub (SECO’s online account platform) by October 15. All members with SmartHub accounts as of October 15 will be entered in the drawing.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

SECO News September 2019 Hurricane Handbook

HURRICANE STRENGTH STATS

 

The Saffir–Simpson wind scale classifies hurricanes that exceed the intensities of tropical depressions and tropical storms into five categories distinguished by the intensities of sustained winds.

 

CAT 1 74 to 95 mph
CAT 2 96 to 110 mph
CAT 3 111 to 129 mph (major)
CAT 4 130 to 156 mph (major)
CAT 5 157 mph or higher (major)

 

Even tropical storms can cause significant damage and flooding. Most storm casualties are from drowning and not wind. Always heed weather warnings, evacuate as instructed and don’t drive into high water. Keep your family safe.

 

DISCONNECTING IN ADVANCE: MYTH OR FACT

 

Many years ago, it was a common practice for utilities to completely de-energize their electric systems ahead of a storm in an effort to proactively prevent damage during the storm. SECO Energy does not employ this practice.

 

RESTORATION PRIORITY – WHO’S FIRST?

 

SECO Energy provides world-class reliability to 200,000+ homes and businesses. Outages due to weather, vehicle accidents, equipment issues, animal or tree contact with lines result in utilities being unable to guarantee 100 percent uninterrupted electric service.

 

During emergency restoration with widespread damage, SECO Energy’s first responsibilities are shelters, hospitals, schools and government agencies like emergency ops centers, fire stations and law enforcement facilities. SECO’s next priority is large commercial accounts providing food, water and damage-recovery supplies. Feeders with the largest number of members served are next. Our goal is to restore service to the highest volume of members as quickly as possible.

 

SECO News September 2019 Before a Storm

FLORIDA’S SPECIAL NEEDS REGISTRY

 

Register with the Florida Division of Emergency Management at floridadisaster.org before a storm hits to receive county specific lifesaving information. If an evacuation or emergency is declared, you will receive important options from local emergency management by signing up with your county’s emergency alert notifications (Alert Citrus, Alert Hernando, Alert Marion, Alert Levy, Alert Lake, Alert Sumter, Alert Pasco). Visit your county’s Emergency Operations online to sign up for the alerts you would like to receive.

 

MEMBERS USING MEDICAL EQUIPMENT

 

Residential members’ accounts coded as having medically necessary service are not the first priority after a storm with widespread damage. These members should prepare before storm season and anticipate the possibility of extended outages that could last for days. If you are dependent on electric-powered medical equipment, register with your county emergency management center’s Special Needs Registry. Most important, purchase a generator for use during power outages.

 

OUTAGE NOTIFICATION PREFERENCES

 

Visit us online and click StormCenter at the top right. Scroll down and select “Manage Notifications.” Log in with your account number or phone number. View and update your preferences for email, text or voice notifications. Set do not disturb parameters.

 

ADD STORMCENTER APP TO MOBILE DEVICE HOME SCREEN

 

On our website, click StormCenter. Select the Outage Map tile. Tap the Share Arrow. Select “Add to Home Screen” from options.

 

BOOKMARK DAILY RESTORATION PLAN MAP

 

SECO utilizes this interactive map when the Emergency Response Plan is activated. This map is different from the StormCenter outage map. The Restoration Plan Map displays the areas where crews are working each day and helps you know when you can reasonably expect service restoration. Access this map from the website home page banner during emergencies.

 

SUPPLY STOCK UP – SEVEN DAYS

 

September 2019 SECO News Supply Stock Up - Seven Days

 

Turn your refrigerator and freezer to the coldest settings. Only open refrigerator and freezer doors when necessary. Move freezable foods into the freezer. A refrigerator will keep food cold for about four hours after a power outage; a full freezer will keep food frozen for about 48 hours. Move your emergency supplies into a secure room with no windows or fireplaces.

 

SECO News September 2019 During a Storm

HUNKER DOWN – STAY INFORMED

 

During the storm, remain indoors and prepare to wait out the weather safely. Stay informed with a battery-powered weather radio. Be ready to re-locate your family and pets to a secure location in your home with no windows or fireplaces. Break out the family board games and preserve your phone’s battery power.

 

NO RESTORATION IN WINDS ABOVE 35 MPH

SECO Energy invests heavily in an aggressive vegetation management program to keep our overhead lines clear. Still, severe storms with high winds create tree-related outages. Once sustained wind speeds reach 35 mph, it is not safe to use bucket trucks or perform restoration. When wind speeds have fallen below 35 mph, SECO deploys employees and mutual aid to begin restoration efforts.

 

TORNADOES – WATCH VS WARNING

Tornadoes are vertical funnels of rapidly spinning air often referred to as nature’s most violent storm. Winds can reach speeds of 300 mph. Tornadoes are commonly associated with severe thunderstorms. It is extremely likely that during a hurricane you may experience a tornado.

 

TORNADO WATCH: Tornadoes are possible in/near the watch area. Check supplies and your safe room. Be ready to act fast if a warning is issued or you suspect a tornado is approaching.

 

TORNADO WARNING: A tornado has been sighted or indicated by weather radar. There is imminent danger to life and property. Go immediately to your safe room, interior room or hallway. Avoid windows.

 

IF YOU EXPERIENCE A TORNADO, stay clear of downed power lines and damaged buildings. Treat downed lines as if they are energized.

 

SECO News September 2019 Electric System 101

 

 

HIGH VOLTAGE TRANSMISSION LINES: These supply power to SECO’s 48 substations which serve 200,000+ homes and businesses. If a storm damages a transmission line, substations also lose power. Much of the transmission serving SECO’s substations is owned/operated by Duke Energy. If Duke’s lines are down, SECO Energy cannot restore power to our members until these lines are repaired.

 

DISTRIBUTION SUBSTATION: A substation serves thousands of members. Our line crews inspect substations to determine if problems stem from transmission lines feeding into the substation, the substation itself, or if problems exist further down the feeders and lateral lines.

 

FEEDER DISTRIBUTION LINES: When problems cannot be isolated at a substation, distribution lines are inspected. These larger lines originate from substations and distribute power to large groups of members in our service area.

 

LATERAL DISTRIBUTION LINES: These smaller lines deliver power to transformers, either mounted on poles or placed on pads for underground service and deliver power to smaller groups of members in less densely populated areas.

 

SERVICE LINES: The service line is the line between a transformer and your residence or business.

 

SECO News September 2019 Generator Safety

STATIONARY GENERATOR: A permanently affixed generator installed by a licensed technician with an approved disconnect and transfer switch that isolates your home’s circuits from SECO Energy and eliminates the risk of backfeeding on utility lines.

 

PORTABLE GENERATOR: A common type of generator that does not require a licensed technician to install. Use extension cords to plug certain appliances into the outlets on the generator. Never operate indoors.

 

More lifesaving information on generator safety can be found on our website. Click on the generator banner for a chance to win a new 8,000 watt Briggs Stratton portable generator. Enter by October 15.

 

SECO News September 2019 After a Storm
RETURNING HOME-ASSESS DAMAGE

 

If your home or business is damaged and it is safe, turn off your main breaker to prevent fires. If appliances are wet, turn off each appliance’s main breaker. Once you’ve turned the breaker off, unplug the wet appliance.

 

If fuses blow when your power is restored, turn off the breakers and contact a licensed electrician. Always call an electrician or an appliance repair service if in doubt.

 

DEBRIS CLEANUP

 

Once the storm has passed, ensure that you and your home are safe while power is being restored. Do not make piles that interfere with utility trucks. Keep piles away from power lines, transformers and downed lines for safety and speedy restoration. Call your county’s emergency operations center if public roadway debris prevents utility and emergency vehicle access.

 

SECO News September 2019 Move Over It's the Law

 

• Move over a lane for law enforcement, emergency, sanitation, utility vehicles and tow trucks.
• If you can’t move over, slow to 20 mph less than the posted speed limit.
• If the posted speed limit is 20 mph or less, slow down to 5 mph.

 

#MoveOverFL

 

Read the full September 2019 SECO News online.

Test Generators Today for Safe Operation Next Week

SECO Energy continues to monitor Hurricane Dorian’s uncertain track as it nears the Florida peninsula. Hurricane Dorian is now a Category 4 hurricane, but its track shifted to the east overnight. Forecasters predict Dorian may not make a Florida landfall. Instead it may travel along Florida’s east coast as a powerful CAT 3 or 4 hurricane, but hurricane-force winds extend for 30 miles and tropical storm force winds extend 105 miles. Even an off-coast path of a CAT 3 or 4 hurricane will impact SECO’s service territory – likely on Tuesday evening into Wednesday.

 

Major weather events often cause extended power outages. SECO Energy asks members using a generator to operate the equipment in a manner that promotes safety for yourself, SECO employees, its contractors and the public. Generators emit deadly carbon monoxide (CO) that is odorless and colorless. Thousands of people die each year from CO poisoning. Never operate a generator in an enclosed space including a garage. Always place the generator at least 15 to 20 feet away from your home and never in proximity to open windows.

 

Before operating a generator, thoroughly read and review the owner’s manual. Never plug a generator directly into an electrical outlet. This current flow is deadly for utility personnel. Keep children away from an operating generator and store fuel in approved containers. Do not smoke while fueling a generator. Always operate a generator in a dry space. If it is raining, use a canopy or cover. Test it today before the wind and rain hit next week. SECO Energy’s new Hurricane Handbook includes generator safety tips and preparation for before, during and after a storm.

 

CEO Jim Duncan warns members to remain vigilant. Duncan stated, “Hurricane Dorian’s track has shifted slightly to the east; however, SECO Energy’s service area will experience the effects of Dorian. Members should prepare for tropical-storm force winds and more rain in an already wet summer. Saturated ground will cause trees to fall on lines and may topple poles. Stay away from downed lines. Our members should prepare for the possibility of widespread and lengthy outages. If Dorian does not stay further offshore, we expect that damage may be significant and the restoration process lengthy.”

 

StormCenter is SECO Energy’s outage and communications platform for members to report outages, check the status of an existing outage and enroll in outage communications and alerts via email, text, voice or all three. Visit StormCenter today and bookmark on your smartphone or tablet to report outages quickly and easily. Once the hurricane has passed SECO’s area later next week, members should use our Daily Restoration Plan Map to identify if crews are working in their area that day. Click on the homepage banner to access the map.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

Generator Safety During Power Outages

The 2018 Atlantic hurricane season started strong with three named storms in the season’s initial six weeks. In early August, however, the outlook was revised to predict a “below-average” season. Still, a storm can hit at any time. To protect your family, property and for the safety of SECO employees, read and follow these safety tips before installing or operating a generator.

 

Before purchasing a generator, research options and discuss your home’s size and watt needs with a knowledgeable retailer. Read and follow the generator’s operating instructions and safety guidelines provided by the manufacturer.

 

Installing an emergency generator is not a do-it-yourself job. To avoid injury, only a certified electrician is qualified to install the generator, install the disconnect and transfer switch and connect the generator to the home’s electric panel. Always follow local, state and national fire and electric codes, a permit for installation may be required.

 

Electric generators require proper ventilation and airflow. Never operate a generator inside a building – even an enclosed garage. During operation, electric generators emit fumes that contain deadly carbon monoxide (CO) gas – which is odorless and invisible. According to the Centers for Disease Control and Prevention (CDC), 400 Americans die each year from carbon monoxide poisoning and more than 4,000 are hospitalized.

 

Fuel safety is critical. Always store gasoline and diesel in approved containers out of the reach of children, and extinguish all flames and cigarettes when handling fuel. A fully charged fire extinguisher should be staged near the generator at all times.

 

Generator engine parts are very hot during operation – do not touch. Severe burns may result. Warn children to stay away from a generator in operation. Only use an extension cord free of exposed wires and frayed shielding. If the generator is faulty, contact a qualified repair technician for service. Similar to installing a generator, repairing a generator is a project best left to an expert.

 

To avoid injury to SECO employees, always disconnect from your metered electric utility service before starting the generator. Never remove or tamper with a generator’s safety devices.

 

Follow these safety tips to operate a generator safely during power outages. Visit SECO Energy’s website to learn more about generator safety.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for the latest storm alerts and company news.

SECO News, September 2018

DUNCAN’S DIGEST

 

PEAK OF THE SEASON

 

During the Atlantic hurricane season, September is generally the month when hurricane and tropical storm activity peaks. SECO Energy is Storm Ready and prepared for the worst. As of early August, there were only four named storms in the Atlantic. But experience teaches us to remain vigilant.

 

May 2018 SECO News Duncan's Digest

 

SECO’s expertly designed and well-built infrastructure is able to withstand Florida’s daily summer thunderstorms. Our Operations crews are available round-the-clock 365 days of the year to come running when rare outages occur. But when a tropical storm or hurricane heads our way during storm season, we go into ALERT mode – activating our proven emergency response plan. It’s an all hands on deck scenario – our call center, communications team and other essential personnel also shift to a round-the-clock schedule to assist members and support our field employees/contractors.

 

We’re ready. Are you? Take steps to develop your family’s emergency plan well in advance. Supplies sell out quickly when storms are near, so don’t be the people in Walmart fighting over the last case of bottled water. If you need help getting started with your family’s hurricane and emergency preparation, our Storm Preparation checklist is available to view on our website.

 

Where can you find outage information? SECO’s all-new outage reporting and communications platform StormCenter is available 24 hours a day, seven days a week.

 

You can access StormCenter with your smartphone or tablet. Before an outage occurs, visit our website and enroll in outage notifications. StormCenter allows you to decide how you would like SECO to communicate outage notifications and restoration updates. You can choose to receive voice messages, text messages, emails or all three – and set “do not disturb” times for your selections. If a hurricane event causes widespread outages and restoration will take days, SECO also publishes a map devoted solely to the daily restoration plan. Visit the Daily Restoration Plan on our website.

 

The SECO communications team is active on social media as well. “Like” the SECO Energy Facebook page and “follow” us on Twitter for outage and local weather updates. Find outage information and photos, ask questions, play trivia or enter a drawing for a chance to win bill credits or other prizes.

 

Read on for more preparation ”Storm Ready” instructions about generators, shelters and county emergency operations centers. It could save your life.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

Medically Necessary Service September 2018 SECO News

MEDICALLY NECESSARY SERVICE

 

SECO Energy strives to provide world-class reliability to the over 200,000 homes and businesses in its service territory. Unexpected outages due to weather, vehicle accidents, equipment upgrades, trees or animal contact with lines, etc. means that SECO cannot guarantee 100 percent uninterrupted power.

 

If you or a loved one who is a resident on your premises needs an uninterrupted supply of electricity, please contact SECO. SECO will code your account as “critical” alerting our line technicians of a medical need in outage situations. Documentation from a physician is required to support the medical need – the required forms are available online.

 

Members who require medically essential equipment should take extra precautions during storm season. Have a plan in place for the possibility of lengthy outages. Consider evacuating to an area outside a storm’s probable track, purchasing and installing a generator or relocating to a designated shelter in your county.

 

A list of our seven counties’ Emergency Operating Centers (EOC) websites are listed below. Visit your county EOC website to sign up for county specific emergency alerts and notifications. The county EOC websites offer shelter information, hurricane preparedness tips and more.

 

 

 

Emergency Operating Center by County September 2018 SECO News

EMERGENCY OPERATING CENTER BY COUNTY

 

Your counties’ Emergency Operating Center is a good source of emergency information before, during and after a major storm event. Visit your county EOC website and sign up for emergency alerts today.

 

Create a plan today to keep you and your family safe in the event of an emergency.

 

Citrus County EOC Phone: (352) 527-2106 and (352) 746-5470

 

Hernando County EOC Phone: (352) 754-4083 and (352) 754-4111

 

Lake County EOC Phone: (352) 343-9420

 

Levy County EOC Phone (352) 486-5213

 

Marion County EOC Phone: (352) 369-8100

 

Pasco County EOC Phone: (727) 847-8137

 

Sumter County EOC Phone: (352) 689-4400

 

Read the full September SECO News online.

SECO News, April 2018

Duncan’s Digest

2017 Annual Report

Dear SECO Energy Members,

In this edition of Duncan’s Digest, I want to bring your attention to our newly released 2017 Annual Report which details the cooperative’s strong fiscal performance. Members who attended our March 24 Annual Meeting received a hard copy. It’s also available at SECOEnergy.com>Newsroom>Annual Report. Read it and then click over to Facebook to play Annual Report Trivia for a chance to win a $300 bill credit.

 

Duncan's Digest 2017 Annual Report

 

Find the answers to the trivia questions in the pages of the Annual Report related to our cooperative’s history, ASCI score, J.D. Power awards, the Board of Trustees and our robust financial performance. The trivia contest runs from March 26 through May 6.

 

Annual Report 2017 Trivia QuestionsTo give you a head start, the excerpt below also appears on page 1 of the Annual Report. The first clue appears in the first paragraph. Answers to the other questions appear in other Annual Report pages.   

 

SECO Energy’s beginning was humble.  Prior to President Franklin D. Roosevelt’s 1935 Rural Electric Act, also known as the REA, a home powered by electricity in rural Central Florida was only a dream. With low-interest loans from the REA, local farmers and ranchers formed Sumter Electric Cooperative, Inc. in 1938. A small group of original SECO employees started the utility from scratch, installing poles and stringing miles of electric line. On November 12, 1938, SECO turned on the lights to 400 rural homesteads in our service area. Before the close of 1938, additional homes in nearby areas were electrified. For these rural Floridians, quality of life changed dramatically.

 

Over the last 80 years, SECO has grown alongside the communities it serves. We’ve morphed from a small, rural utility to one of the fastest-growing cooperatives in the nation. SECO achieved a significant milestone in late 2017 when the cooperative energized its 200,000th meter. Today, SECO Energy is “200,000 Strong – 80 Years in the Making.”

 

Members without internet access can request a copy of the Annual Report and trivia questions mailed to you. Return the answers to SECO by May 6 for entry in the $300 bill credit drawing.

 

It is our privilege to serve as your energy provider. Thank you for your membership.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

HVAC Tune-up TimeHVAC Tune-up Time

 

HVAC EFFICIENCY INCREASES with a clean filter and annual service by a qualified technician. Your unit will operate more effectively and thus reduce your electric usage.   If your technician suggests you need a new unit, you are welcome to contact SECO for a free second opinion before committing to the purchase.

 

One of our certified Energy Services Specialists will visit your home to inspect your unit and provide a written assessment. Schedule an appointment today by visiting SECOEnergy.com>Contact Us. Select “Request Energy Audit” and submit your contact information. We’ll be in touch within just a few days.

 

 

Size Matters - Selecting a Generator

Safety Corner

Size Matters—Selecting a Generator

 

Thinking about installing a generator before Hurricane Season? Follow these important safety warnings:

 

  1. A qualified electrical contractor must perform the installation of an emergency generator, disconnect
    and transfer switchgear. This is not a DIY job.
  2. Only an electrician is qualified to connect a generator to an electrical panel. You could be electrocuted and also endanger our field employees.
  3. Always follow local, state and national fire and electric codes. Permits are required.
  4. Once installed, always disconnect from your metered electric utility service before starting your backup generator. 951701
  5. Never run an electric generator inside a building – even in a garage. It is a hazard and violates safety codes.
  6. Store gasoline and diesel in approved containers out of the reach of children. Never fuel the generator while it is running.
  7. Extinguish all flames and cigarettes when handling fuel.
  8. Ensure proper ventilation and airflow around the generator.
  9. Stage a fully charged, approved fire extinguisher near the generator.
  10. Use extension cords free of exposed wires and frayed shielding.
  11. Never remove or tamper with a generator’s safety devices.
  12. Do not attempt to repair a generator. A qualified technician should perform repairs and service as needed.
  13. Generator engine parts are very hot during operation. Severe burns may result. Keep children away at all times.
  14. Generators are sold by power output measured in watts. Before purchasing, discuss your home’s size/watt needs with a knowledgeable retailer.

 

Hurricane Season begins on June 1. Get ready today!

 

Read the full April SECO News online.