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Tag: Hurricane Matthew

SECO Prepared for 2017 Atlantic Hurricane Season

The Colorado State University Tropical Meteorology Project predicts 11 named storms developing this year, with four storms affecting the Atlantic Basin. On the eve of 2017’s Atlantic Hurricane Season, SECO Energy is prepared for the possibility of tropical storms and hurricanes affecting its service territory. As a foundation, the company’s system is expertly designed, solidly built and well maintained.

 

SECO’s motto during storm season is “Storm Ready.” SECO’s System Control Coordinator’s monitor the weather 24/7. Operations crews and support staff are on-call to leap into restoration action day or night. SECO’s local Call Centers and Member Service Centers are fully staffed to help members weather the storm.

 

SECO reminds members and their families to prepare for the upcoming storm season as well. Now is the time to assemble your emergency supplies – don’t wait until a storm threatens, supplies sell out quickly. Visit SECOEnergy.com to find a list of emergency essentials for hurricane and storm season. Bookmark SECO’s Storm Center application on your smartphone or tablet to report outages quickly using your last name and house number.

 

For the most up-to-date storm and restoration information available, “like” SECO Energy’s Facebook page and “follow” the cooperative on Twitter. SECO uses its social media channels to warn members of upcoming storms and to send updates about the restoration process after major events. If you haven’t been in touch with SECO in recent memory, log into your SmartHub account on SECOEnergy.com to update your contact information.

 

Kathryn Gloria, Vice President of Corporate Communications and Energy Services stated, “Please prepare in advance for this year’s storm season. Don’t be caught off-guard, as once the storm is upon you it is too late. One storm or weather event can damage your home, leave your family without access to food, water and power. It can change your life forever. At SECO, we want our members to take the necessary precautions to wait out storms safely, while our Operations crews are restoring power as quickly and safely as possible.”

 

Tropical Storm Colin and Hurricanes Hermine and Matthew, brought inches of rain, lightning and high winds to SECO’s area during 2016’s Atlantic Hurricane Season. Before each weather occurrence, SECO jumped into action requesting additional contract line crews and tree trimming crews. Utilizing SECO’s emergency plan, the SECO team is a well-oiled restoration machine, each SECO employee is “Storm Ready.”

 

Learn more about storm preparation and print an emergency checklist online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Extends Gratitude to Hurricane Matthew Partners

In early October, Hurricane Matthew – an extremely powerful Category 3 hurricane – traveled north along Florida’s east coast bringing strong winds and rain gusts to SECO Energy’s service area. SECO enacted its emergency restoration plan to prepare for and recover from Hurricane Matthew successfully – due in part to the assistance from additional contractors and vendors. Their speedy response and willingness to help were truly awe-inspiring.

 

 

SECO proactively organized an army of additional line crews, tree contractors and hospitality-related vendors to aid in its restoration efforts before, during and after Hurricane Matthew. It took an immense collaborative effort to restore power to over 28,000 SECO members in under 36 hours. The average outage was only 129 minutes. SECO members would have been without power for much longer without the willingness and dedication of its employees, contractors and vendors.

 

SECO Energy CEO Jim Duncan stated, “Florida’s Governor, Rick Scott, was engaged and encouraging before, during and after the event. SECO appreciates the thousands of hard working utility workers who joined forces to restore power to millions of Floridians. Without question, SECO is Storm Ready and willing to lend a hand to assist our fellow cooperatives, as well as state municipal and investor-owned utilities during times of crisis.”

 

Members can “like” SECO Energy’s Facebook page and “follow” the company on Twitter for cooperative updates and the latest news releases.

SECO Crews Worked Overnight Restoring Power

Hurricane Matthew’s bands of high winds and rains passed through SECO Energy’s service area on Friday afternoon. The Category 3 hurricane knocked out power, downed trees and power lines in many parts of Central Florida.

 

SECO crews and contractors worked overnight Friday into Saturday morning restoring power to members. The crews worked diligently to bring the number of those without power from 5,000 last night to under 400 this morning. There are only small pockets of isolated outages remaining to restore and a ready and able crew is assigned to each outage. Most crews are already onsite.

 

SECO Energy Crews Worked Overnight Restoring Power

 

SECO members should continue to report outages – especially if they are unsure if the outage was previously reported. Members can report outages online using a smartphone or tablet through SECO’s Storm Center application. Storm Center allows members to report outages quickly with just the house number and last name on the account.

 

For members less tech savvy, call and talk to a member service rep or use the prompts to report the outage by phone at 800-732-6141. SECO’s System Operations Center and our call centers will continue to be manned 24/7 until all members are restored after Hurricane Matthew. Also report downed power lines – call 911 if there is immediate danger.

 

SECO is Storm Ready and was well prepared to deal with Hurricane Matthew and its aftermath. SECO tracked the hurricane and activated its emergency response plan well in advance. Additional line crews and tree trimming contractors arrived, ready to help SECO crews restore power.

 

SECO appreciates its members and their positive, heart-warming comments and compliments during Hurricane Matthew. SECO and its crews and contractors will be working on restoration until every SECO member has their power restored.

 

As a not-for-profit electric cooperative, SECO is dedicated to being members’ first source for accurate storm information. “Like” SECO Energy on Facebook and “follow” the company on Twitter.

SECO Recovers from Hurricane Matthew

Hurricane Matthew’s bands of high wind and rain passed through SECO Energy’s service territory on Friday afternoon. Lake County bore the brunt of the damage. Winds reached the eastern portion of Marion County and Citrus County sustained some utility damage as well.

 

As expected with tropical storm wind gusts, poles and lines went down. Big trees fell. Restoration began in the wee hours Friday morning when the very first storm related outage occurred and continues into the overnight hours on Friday. Hundreds of line and tree trimming contractors and hundreds of SECO employees supporting the restoration effort were prepared to brave the storm when duty called.

 

SECO Energy Recovers from Hurricane Matthew, downed trees on power lines

 

The contractors had been arranged in advance and were staged at SECO’s headquarters throughout the day on Thursday. This was a key component in a speedy restoration effort. As of Friday at 6 pm, less than 5,000 members remain without power. Line and tree personnel continue to work in the dark to get the lights back on for those still without power. The members who remain without power can rest assure work will continue diligently until all service is restored.

 

SECO Energy CEO Jim Duncan stated, “I commend the SECO employees who worked hard to prepare for Hurricane Matthew and execute an extremely comprehensive emergency response plan. I also must commend Governor Scott for being fully engaged in arranging assistance and removing roadblocks to serving the public.” SECO Energy is a two-time J.D. Power award winner for Highest in Customer Satisfaction in its segment in 2015 and 2016.

 

Providing reliable, low-cost power to members with outstanding customer service is SECO’s highest priority. The company’s internal employee battle cry is “Every moment is meaningful. Every member matters. Every minute counts.” The company rallied behind the battle cry in Hurricane Matthew as it did with Hurricane Hermine in September.

 

If a member is unsure SECO is aware of an outage, it’s easy to report it using a smartphone or tablet at the Storm Center application. Members can contact SECO via Facebook and Twitter and read outage details. For members less tech savvy, call and talk to a member service rep (or use the prompts to report the outage by phone at 800-732-6141. SECO’s System Operations Center is manned 24/7, and SECO’s call center will remain manned 24/7 until all hurricane related outages are restored. The Lake County Emergency Operations Center remains open as do shelters. The EOC’s contact number is 352-343-9420.

 

As a not-for-profit electric cooperative, SECO is dedicated to being members’ first source for accurate storm information.

Calm Before the Storm – SECO Braces for Matthew’s Inland Effects

Per the Friday morning National Hurricane Center update, Hurricane Matthew continues to slowly move up the Florida east coast – just off the shore. Matthew is moving at 13 mph and has weakened to a Category 3 hurricane. As of 5 am, the eye is located parallel to Melbourne.

 

For Central Florida, winds will increase throughout the day. Lake County, Sumter County and the east side of Marion County could feel wind gusts up to 60 mph. Models remain mixed as to if the eye will cross Florida’s shores. Where it will head after it passes the state remains uncertain.

 

Poles and lines will go down, and power outages will likely be widespread. Because crews are unable to work safely or raise bucket truck booms in winds over 35 mph, outages will be long in duration if crews cannot respond to outages until winds subside and the storm passes.

 

SECO encourages its members to report outages using smartphones or tablets at the Storm Center application on SECOEnergy.com. It’s easy to report with the last name and house number. Members can contact SECO via Facebook and Twitter and read outage details.

 

For members less tech savvy, call and talk to a member service rep (or use the prompts to report the outage by phone at 800 732 6141). SECO’s System Operations Center is manned 24/7, and our call centers are also manned 24/7 when severe weather comes through – as will be the case as Hurricane Matthew approaches. Also report downed power lines – call 911 if there is immediate danger.

 

SECO is Storm Ready. Its emergency response plan determines the restoration priority of each feeder. Essential services like shelters, hospitals, schools and government agencies are the highest priority. Next, linemen work to restore power to large groups of members. Then repairs begin on individual services in less populated areas. Additional line crews and tree trimming contractors continue to arrive at SECO to be staged for the restoration effort.

 

Members who need continuous power for medical devices and do not have a back-up source of power must act now. Shelters are open in the SECO area. Contact your county’s emergency operations center (EOC) to find shelter in your area – do not wait.

• Sumter County 352-689-4400 or visit the website.
• Lake County 352-343-9420 or visit the website.
• Marion County Citizen’s Info line is 352-369-7500 or visit the website.
• Citrus County 352-527-2106 or 352-746-5470 or visit the website.
• Levy County 352-486-5213 or visit the website.
• Hernando County 352-754-4083 or 352-754-4111 or visit the website.
• Pasco County 727-847-8137 or visit the website.

 

As a not-for-profit electric cooperative, SECO is dedicated to being members’ first source for accurate storm information. Learn more at SECOEnergy.com.

Hurricane Matthew – Powerful Cat 4 Approaches Florida Coast Thursday Night

Per the National Hurricane Center’s afternoon forecast, Hurricane Matthew is moving northwest at 14 mph. On this track, Matthew crosses the Bahamas today and approaches Florida’s east coast tonight, strengthening to a category 4 hurricane – which means winds of 130 to 156 mph.

The forecasted path of Matthew remains parallel to Florida’s east coast – but models are mixed as to how close the eye will come to Florida’s shores and where it will head after it passes the state. It is certain that Central Florida residents east of I-75 will experience rain and tropical-storm-force winds.

 

Poles and lines will go down, and power outages will likely be widespread. Because crews are unable to work safely or raise bucket truck booms in winds over 35 mph, outages will be long in duration if crews cannot respond to outages until winds subside and the storm passes.

 

SECO encourages its members to report outages using smartphones or tablets at the Storm Center application on our website. It’s easy to report with the last name and house number. Members can contact SECO via Facebook and Twitter and read outage details.

 

For members less tech savvy, call and talk to a member service rep (or use the prompts to report the outage by phone at 800 732 6141. SECO’s System Operations Center is manned 24/7, and our call centers are also manned 24/7 when severe weather comes through – as will be the case as Hurricane Matthew approaches. Also report downed power lines – call 911 if there is immediate danger.

 

SECO Energy, Hurricane Matthew – Powerful Cat 4 Approaches Florida Coast Thursday Night

 

SECO is Storm Ready. Its emergency response plan determines the restoration priority of each feeder. Essential services like shelters, hospitals, schools and government agencies are the highest priority. Next, linemen work to restore power to large groups of members. Then repairs begin on individual services in less populated areas. All day today, additional line crews and tree trimming contractors are arriving at SECO to be staged for the restoration effort.

 

Members who need continuous power for medical devices and do not have a back-up source of power must act now. Shelters are open in the SECO area. Contact your county’s emergency operations center (EOC) to find shelter in your area – do not wait.

 

 

 

As a not-for-profit electric cooperative, SECO is dedicated to being members’ first source for accurate storm information.

Hurricane Matthew Forecast to Hit Florida as Cat 4

Per the National Hurricane Center’s 8 am forecast, Hurricane Matthew is moving northwest at 12 mph. On this track, Matthew crosses the Bahamas today and approaches Florida’s east coast tonight, strengthening to a category 4 hurricane – which means winds of 130 to 156 mph.

 

The forecasted path of Matthew remains parallel to Florida’s east coast – but models are mixed as to how close the eye will come to Florida’s shores and where it will head after it passes the state. It is certain that Central Florida residents east of I-75 will experience rain and tropical-storm-force winds.

 

Poles and lines will go down, and power outages will likely be widespread. Because crews are unable to work safely or raise bucket truck booms in winds over 35 mph, outages will be long in duration if crews cannot respond to outages until winds subside and the storm passes.

 

SECO encourages its members to report outages using smartphones or tablets at the Storm Center application on our website. It’s easy to report with the last name and house number. Members can contact SECO via Facebook and Twitter and read outage details.

 

For members less tech savvy, call and talk to a member service rep (or use the prompts to report the outage by phone at 800 732 6141. SECO’s System Operations Center is manned 24/7, and our call centers are also manned 24/7 when severe weather comes through – as will be the case as Hurricane Matthew approaches. Also report downed power lines – call 911 if there is immediate danger.

 

SECO is Storm Ready. Its emergency response plan determines the restoration priority of each feeder. Essential services like shelters, hospitals, schools and government agencies are the highest priority. Next, linemen work to restore power to large groups of members. Then repairs begin on individual services in less populated areas. All day today, additional line crews and tree trimming contractors are arriving at SECO to be staged for the restoration effort.

 

Members who need continuous power for medical devices and do not have a back-up source of power must act now. Shelters are open in the SECO area. Contact your county’s emergency operations center (EOC) to find shelter in your area – do not wait.

 

 

 

As a not-for-profit electric cooperative, SECO is dedicated to being members’ first source for accurate storm information.

Generator Power Safety and Medical Devices

As a not-for-profit electric cooperative, SECO Energy is dedicated to being its members’ first source for electric safety communication and resources during major weather events such as Hurricane Matthew.

 

Members who use generators during service interruptions should only use with safety in mind.  Generators should never be used in an enclosed space – generator engines emit carbon monoxide (CO). If CO is inhaled, it can be fatal to humans and pets, as it is a colorless, odorless, invisible killer.  Do not attempt to use a generator when it is wet, as this poses a risk for electrocution and death.  Always read and follow the manufacturer’s safety instructions contained in the generator operations manual.

 

SECO Encourages Member Safety During Hurricane Matthew

 

For members who may need continuous power to run life-saving machines, please be aware that Hurricane Matthew may be the cause of prolonged outages during and after the storm hits. If you are a SECO member who requires uninterrupted service and you do not have a back-up source of power to operate a medically necessary device, now is the time to act as SECO cannot guarantee continuous service during a severe storm event. Contact the emergency operations center (EOC) in the county where you live and inquire about available shelters in your area. Below is the contact information for the EOCs by county:

 

 

SECO reminds members to never touch downed power lines.  Even if a line is down, it could still be live and lead to electrocution and death.  Do not allow children to play near downed lines or trees downed during storms.  Please report any service interruptions or downed power lines through SECO’s Storm Center or call 800-732-6141.

 

SECO Encourages Member Safety During Hurricane Matthew

 

“Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting the area.

SECO Continues Tracking Hurricane Matthew

SECO Energy continues to monitor and track Hurricane Matthew and its path to Florida. SECO is urging members to gather emergency supplies and be ready for service interruptions while the hurricane is passing through Florida and for a period of time thereafter.

 

As of Wednesday morning, Hurricane Matthew was downgraded to a Category 3 hurricane with sustained winds up to 125 mph. The storm is currently located about 35 miles north-northwest of the eastern tip of Cuba and is moving north at 8 mph. The storm is still predicted to turn northwest Wednesday night and is expected to remain a major hurricane as it moves over the Bahamas Wednesday and Thursday. By Thursday evening, Matthew will be near Florida’s east coast – with the center located 25 to 30 miles off the coast. The state will feel its effects through Friday night.

 

The forecast for Florida includes rain bands and strong, potentially damaging wind gusts – especially within rain bands and thunderstorms. Members in SECO’s service area can expect heavy rain, gusty winds that may strengthen to tropical-storm-force.

 

SECO asks members to keep a close watch on the hurricane’s impact on the area and be prepared for the possibility of prolonged service interruptions. Members should check emergency supplies, fill vehicles with gas, stock up on non-perishables and check property for objects that could cause damage during high winds.

 

Make sure cell phones and tablets are fully charged – include extra chargers in your emergency supplies. Bookmark SECO’s Storm Center on your smartphone or tablet. It’s simple to report an outage using the account last name and house number.

 

As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.

SECO Gears up for Hurricane Matthew

SECO Energy is geared up for Hurricane Matthew – a Category 4 Hurricane – and its possible impact on the area and its members. SECO continues to monitor and track the storm as it passes over Jamaica and Cuba on its way to Florida’s east coast waters.

 

As of Tuesday afternoon per the NHC forecast, Hurricane Matthew is moving toward the north at 10 mph. On this track, the eye will move over eastern Cuba later this afternoon. A turn toward the north-northwest is expected by Wednesday, followed by a northwest turn Wednesday night. Maximum sustained winds remain near 145 mph with higher gusts. Matthew is expected to remain a powerful hurricane through at least Wednesday night.

 

Locally in Central Florida, expect heavy, continuous rains and gusty winds beginning as early as Wednesday afternoon. Conditions are meant to deteriorate on Thursday with the strongest storms forming between 2 am on Friday and continuing through about 7 pm Friday.

 

SECO is Storm Ready with a comprehensive emergency response plan that determines the system’s restoration priority of each affected feeder. Essential services such as shelters, hospitals, schools and government agencies are the highest priority. Next, line personnel make repairs that will restore power to large groups of members and then repairs begin on individual electric services in less populated areas. SECO has called for additional line crews and tree trimming contractors to respond quickly to outages caused by Hurricane Matthew.

 

SECO is urging members to be prepared for outages that may occur. Members may experience extended outages if tropical-storm-force winds linger in the area. It’s important to understand that line and tree crews cannot perform electric line work and bucket truck maneuvers during sustained winds of over 35 mph.

 

If you rely on a generator during storm season, remember to read and follow all manufacturer’s safety warnings. Visit the Generator Safety section of our website to learn more about being safe when using a generator.

 

Ensure your smartphone or tablet is fully charged and bookmark SECO’s Storm Center to report outages online. It’s simple to report an outage using the account last name and house number.

 

As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting SECO’s area.