SECO News June 2024

Hurricane Season runs from June 1 to November 30 each year, presenting a heightened risk of severe weather and extended power outages. As the 2024 hurricane season begins, I want to address you directly regarding the forecasted weather patterns for our region and what we are doing to ensure your safety and well-being.

The Colorado State University (CSU) Weather and Climate Research team is predicting an above-average season, with forecasts indicating the possibility of 23 named storms across the Atlantic basin. Eleven are expected to become hurricanes, with five potentially reaching major hurricane status. This projection surpasses the 30-year historical average and reinforces the need for heightened preparedness.

SECO Energy is StormReady and prepared to respond to outages caused by summer thunderstorms, tropical storms, and hurricanes. We closely monitor the weather and make necessary pre-storm preparations behind the scenes. Our crews are trained and ready to respond swiftly to any outages that may occur, but it is equally imperative that all of us take proactive steps to stay prepared.

I strongly urge members to be cautious and prepare for potential disruptions. Essential supplies disappear quickly when tropical storms and hurricanes approach. To ensure you are adequately prepared, stay informed and updated on weather forecasts and advisories issued by state and local authorities. Make time to prepare an emergency kit stocked with essential supplies such as water, non-perishable food, flashlights, batteries, and medications. It’s also important to establish a communication plan with your family and loved ones in case of separation during an emergency. Take precautions to secure outdoor furniture, trim trees, and secure loose objects around your property to minimize potential hazards.

During restoration mode, SECO Energy operates around the clock. Crews on the frontline face elements head-on as they work to clear roads to reach affected areas, repairing broken poles, fallen lines, and damaged equipment. We utilize all available resources to restore power to your homes and businesses as safely and quickly as possible and provide regular updates on our progress to keep you informed every step of the way.

As we embark on this hurricane season, let’s stay vigilant, prepared, and supportive of one another. Your safety and well-being are paramount. Together, we can weather any storm.

Sincerely,

Curtis Wynn

Chief Executive Officer

When major storms strike, portable generators can be beneficial but pose significant risks if mishandled. If you plan to use a generator this storm season, here are a few of the dos and don’ts of generator safety you’ll need to know:

✓ DO:

Use generators OUTSIDE ONLY, directing the generator’s exhaust away from your home and any nearby air intakes to other buildings. Deadly levels of carbon monoxide can build up fast from a portable generator’s exhaust.
Operate generators on dry surfaces, under open structures, and away from rain and other water sources to minimize electrical hazards. Remember, WATER AND ELECTRICITY DO NOT MIX.

✗ DON’T:

DON’T connect your generator directly to your home’s wiring unless it has been wired for generator use by a licensed electrician.
DON’T refuel your generator while it is running. Allow it to cool down before refueling.

Before using a portable generator, always read its operations manual and adhere to its guidelines for safe operation. By following these precautions, you can make the most of your portable generator while keeping you and your loved ones safe.

BEFORE: Prepare a storm kit with flashlights, batteries, medicine, first aid supplies, necessary baby items, and supplies for your pets. Stock two weeks’ worth of water, non-perishable food, and essentials. Refill prescriptions and gather important documents such as your social security card, driver’s license, birth certificate, and insurance information for your home, car, and life. Plan an evacuation route in case of an extended power outage and monitor weather forecasts.

DURING: Seek shelter and stay away from windows. Avoid leaving candles unattended and limit opening freezers and refrigerators more than necessary. Turn off your heating and air conditioning systems, and unplug sensitive electronic appliances such as TVs, game consoles, microwaves, and computers – this will protect your appliances against power fluctuations that can occur when power is restored. After power is restored, wait five to ten minutes before turning on appliances and heating systems. Stay updated on local alerts and off roads where trees and power lines are down.

AFTER: Exercise caution if power lines and poles are down; power lines can still be energized even on the ground, so avoid contact. Debris from a storm can hide downed lines and poles. Fallen trees touching energized power lines can electrify nearby objects such as metal fences, ponds, and even the ground. Check your breakers or fuses if power has been restored to your neighborhood but your home remains out. When using a portable generator during an outage, follow the safety tips in the operations manual.

Review our Hurricane Handbook at SECOEnergy.com > Safety > Hurricane Handbook.

StormCenter is SECO Energy’s outage and communications platform to report outages, check the status of an existing outage, and enroll in outage communications and alerts via email, text, voice, or all three.

Visit SECOEnergy.com > StormCenter and bookmark StormCenter to your smartphone or tablet. With StormCenter bookmarked, you can easily access the outage map, report outages, track restoration progress, and quickly manage notifications related to outage detection and restoration.

You can also report an area light outage or malfunction 24 hours a day, seven days a week, using LightFinder. Simply go to StormCenter’s bookmarked page, choose the LightFinder tile, and enter the pole number or turn on location services to report. Reporting members will receive a follow–up email when the light is repaired – usually within 24 hours.

SECO Energy provides transparent communication and regular restoration updates during storms. Subscribe to receive email, text, and voice notifications on StormCenter. If you have already subscribed, make sure your contact information is up to date to receive timely notifications and updates regarding future outages and restoration efforts.

SECO Energy strives to provide top-tier reliability to 240,000+ homes and businesses in our service territory. Unexpected outages due to weather, vehicle accidents, equipment issues, trees, or animal contact means that SECO cannot guarantee 100 percent uninterrupted power.

During emergency restoration efforts following widespread damage, SECO Energy’s foremost priority is to restore power to essential facilities such as shelters, hospitals, schools, and government agencies, including emergency operations centers, fire stations, and law enforcement facilities. It’s important to note that residential accounts marked as medically necessary services are not given top priority during emergencies caused by named storms.

For individuals with special needs, resources are available through the Florida Department of Health. Those requiring medical attention or having a specific health need should register with their local emergency management agency to receive assistance during disasters. You can visit FloridaDisaster.org to add your name or a loved one’s to the statewide registry.

Registering provides first responders with valuable information to prepare for disasters or other emergencies to meet citizens’ unique needs. Providing as much information as possible will allow emergency management officials to plan accordingly for future disasters. You will be emailed periodically to verify the information provided is correct and to make any necessary changes.

Unless you plan to seek shelter at an approved facility, backup generation is critical if you are a member who relies on lifesaving medical equipment powered by electricity.

Store your county’s Emergency Operations Center (EOC) contact in your phone for quick access. You can also visit your county’s EOC online and enroll in county-specific emergency assistance services and updates.

CITRUS COUNTY: (352) 249-2775

HERNANDO COUNTY: (352) 754-4083

LAKE COUNTY: (352) 343-9420

LEVY COUNTY: (352) 486-5213

MARION COUNTY: (352) 369-8100

PASCO COUNTY: (727) 847-8137

SUMTER COUNTY: (352) 689-4400

To enroll to receive emergency alerts for your county, visit FloridaDisaster.org.

Read the full June 2024 SECO News.

SECO News November 2022

Dear Members,

Your SECO Energy Board of Trustees unanimously approved a Capital Credits retirement of $2.9 million to current and former members. Look for your Capital Credits retirement amount on your November billing statement.

Sumter Electric brought electricity to rural residents of Central Florida through the Rural Electrification Act (REA). In 1938, the cooperative energized its first 400 meters. Now doing business as SECO Energy, we have grown into a regional utility that serves over 225,000 homes and businesses in seven Central Florida counties. We pay tribute to our cooperative founding – rooted in serving impoverished, disenfranchised and hard-to-reach residents who were not provided with electric service by investor-owned utilities.

Capital Credits are a unique financial component of cooperatively structured, not-for-profit businesses. As a member, you are a partial owner of the cooperative. Since our founding, we have regularly retired/returned a portion of the cooperative’s equity to current and former members. SECO Energy has retired over $80 million to its membership.

Your monthly energy purchases build patronage capital – you own a portion of SECO’s equity. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. Individual Capital Credit allocations represent the percentage of the annual amount of electric service purchased by each member.

After the co-op meets its operating costs and expenses, the prior year’s revenues are accumulated as Capital Credits. These credits are allocated pro-rata to each member’s account as Capital Credits. Yearly, SECO examines the cooperative’s financial position and recommends the “retirement” of Capital Credits. Your Board of Trustees reviews the recommendation and determines the approval of the Capital Credits return. This year’s $2.9 million retirement means SECO is returning a portion of the cooperative’s equity to its membership.

A line item appears on November billing statements labeled “Capital Credit Ret.” Active commercial account members with retirements over $600 will receive a check. Former members who receive a retirement over $10 will receive a check. If you move out of SECO’s service area, keep your mailing address updated so we can mail future retirements to your new address.

SECO Energy is one of the fastest-growing cooperatives in the nation. We are the third-largest distribution cooperative in Florida and seventh largest in the country. Though we are no longer a rural utility, we remain consistent in the not-for-profit practice of returning Capital Credits to our members.

On behalf of the Board of Trustees, thank you for your SECO Energy membership.

Sincerely,

Mike Muffett

District 6 Trustee

Safety Corner-Decorating Safely

Members who live in neighborhoods with area light posts and poles must refrain from using these to display your holiday decorations. This is a safety hazard. Light poles and posts are not made for or rated for the added weight of decorations, signs or banners.

Do not affix signs, advertisements, banners and sports equipment to SECO poles. Nailing, stapling or tacking items to poles increases wear and degrades their structural integrity. Protrusions can injure or puncture an employee or contractor’s protective equipment. The pole’s ground wire can also be damaged. Most important, we don’t want our members injured while hanging lights or decorations from a pole not meant to support the weight of the décor or ladder leaned against it.

Learn about our “Keep It Clear – We Work Here” safe clearance requirements around poles, meters, transformers and secondary enclosures at SECOEnergy.com > Safety > Keep It Clear.

Area Light Outage Reporting

If you notice an area light that is out, flickering, or on during the day, report the malfunction online using LightFinder on our StormCenter platform. LightFinder is available to report outage light issues 24 hours a day, 7 days a week – even on weekends.

To report, visit SECOEnergy.com > StormCenter and choose LightFinder. Enter the pole number or closest address in the search bar in the upper left. An icon represents each light. Working lights are shown as a green icon, while a red icon is a light that has already been reported as malfunctioning. The icon is orange if the light has been repaired in the last 24 hours. A gray icon represents inactive lights and a blue icon is a member-owned light.

Complete the short reporting form and submit your email address to receive updates about the light’s repair status. Most area light issues are repaired within 24 hours.

Vehicle Accidents And SECO Energy Facilities

The National Safety Council (NSC) estimates over 46,000 people died in motor vehicle crashes in 2021. Deaths have increased by 8 percent from 2020 (42,338) and 17 percent from 2019 (39,107). This trend is going in the wrong direction.

Vehicle accidents affect electric service as well. Between January and August this year, vehicle accidents accounted for 52 separate outages, interrupting electric service for 22,576 accounts. Car accidents involving SECO facilities occur almost twice a week on average in our service area.

In 2020, the number of car versus pole/facilities accidents began to rise. That year, 91 separate outages caused by vehicle crashes affecting our facilities interrupted service to 31,170 homes and businesses. In 2021, the number increased again to 99 separate outages affecting 37,907 homes and businesses.

The NSC finds that drivers’ behavior must change to save lives. Drivers may be distracted by passengers or their phones or under the influence of drugs or alcohol.

SECO pursues reimbursement for property damage caused by vehicle accidents through our insurance carrier. But these accidents cost the cooperative and its members. Extensive damage to facilities or a law enforcement investigation creates longer restoration times and member satisfaction suffers. Cooperation with law enforcement and emergency services at a crash scene is a priority.

If you are involved in a crash with downed power lines – stay in the vehicle, if safe to do so, and wait for rescue. Downed lines may be energized and can kill. If you must exit the car, jump away from downed lines, land with both feet on the ground then shuffle and walk away.

DON’T BECOME A STATISTIC. For more ideas on how to be safe around electricity, visit SECOEnergy.com > Safety > Electrical Safety.

Santa’s Coming!

SECO Energy employees are lending a hand to spread Christmas joy and cheer to local children. Our employees generously take part by donating new, unwrapped toys for our annual corporate Marine Corps Reserve Toys for Tots drive.

Members can donate new, unwrapped toys as well. Our five Member Service Centers in Eustis, Groveland, Inverness, Ocala and Sumterville serve as public drop-off locations between November 1 to December 2.

Retired Marines and other volunteers operate Toys for Tots and pick up donations to distribute the toys to children in need. All donated toys are distributed in the local area where they were collected. Members who want to register to receive toys donated through Toys for Tots can visit ToysforTots.org > Request a Toy.

SECO Energy’s Pennies from Heaven program has pledged $5,000 this year to complement employees’ Toys for Tots donations. Our Pennies from Heaven program is transitioning to the SECO Energy Foundation in January 2023. We are excited to expand the giving in our communities.

SECO Energy Foundation Enrollment Change – January 2023

Update your SECO Energy Foundation enrollment status before December 31, 2022. The Pennies from Heaven program is transitioning to the SECO Energy Foundation. All SECO members will be automatically enrolled in the Foundation at year-end unless they have pro-actively unenrolled.

The SECO Energy Foundation’s goal is to increase community outreach and member bill payment assistance. The Foundation will round enrolled members’ bills up to the nearest dollar. The average donation per member whose bill is rounded up is $6 annually.

To update your SECO Energy Foundation enrollment status, visit SECOEnergy.com > Contact > SECO Energy Foundation. Send an email to CustomerService@SECOEnergy.com, call (352) 793-3801 or write to SECO Energy, Attn: Corp Comm, P.O. Box 301, Sumterville, FL 33585 by December 31, 2022.

Public Utility Regulatory Policies Act (PURPA) of 1978

PURPA was enacted to encourage investments in conservation, efficient use of facilities by electric utilities and equitable electric rates. In 2009, PURPA required qualified electric utilities to consider three new 111(d) standards pursuant to the Energy Independence and Security Act of 2007 (EISA).

Recently, the 2021 Infrastructure Investment and Jobs Act (IIJA) requires non-regulated cooperatives (such as SECO Energy), municipal utilities, and state regulators (for regulated utilities) to consider adopting two new standards under Section 111(d) of PURPA.

Following direction from NRECA, SECO does not presently intend to conduct a live hearing but will, via its comment and response periods, along with the opportunity for member attendance at Board meetings where they are allowed to be heard on matters affecting the Cooperative, enable our members to be heard throughout this process. Consideration of standards need to focus on how implementation is consistent with the purpose of PURPA:

the promotion of energy conservation
optimization of the efficiency of use of facilities and resources, and
equitable rates to electric consumers

SECO Energy’s Board of Trustees approved a Resolution at the October 24 Board Meeting to enact the process to consider the two new standards and to engage in a public comment period to consider our members’ input on the topic.

SECO will seek public comments online or via USPS from members beginning April 1, 2023.

Read the full November 2022 SECO News online.

SECO News October 2021

Without question, your electric service is supported by an extensive, robust and well-maintained infrastructure that distributes power generated by our wholesale power provider, Seminole Electric Cooperative. Like SECO Energy, Seminole is a not-for-profit cooperative owned collectively by nine Florida electric distribution cooperatives.

Each distribution co-op’s CEO serves on the Seminole Board – myself included. In addition, select Trustees from each distribution co-op’s board have seats on the Seminole Board. Our Trustee representatives on the Seminole Board are President and District 4 Trustee Richard Dennison and District 8 Trustee Bill James.

In late September 2017, Seminole announced its plan to build a new, natural gas-fired generating plant next to the existing Seminole Generating Station (SGS) facility in Putnam County. This new, highly efficient generation facility is currently named the Seminole Combined Cycle Facility or SCCF. The new generating capacity is approximately 1,050 megawatts (MW).

The new SCCF plant is on schedule and budget. The major components of the plant have been delivered to the site, and construction is 50% complete. Seminole projects the plant to be commercially operational in the fall of 2022. Construction has continued through the COVID-19 pandemic, with personnel ensuring that work moves forward safely.

When Seminole’s plan to build SCCF was first announced, the board decided to take the environmentally friendly step to shutter one of its coal-fired units at the SGS facility once construction of the new natural gas-fired plant is complete.

Seminole is also taking steps to add a higher mix of renewable energy into its fuel portfolio. The cooperative will add 300 MW of additional solar power to its fuel mix by entering into purchased power agreements. Removing the SGS coal-fired unit from service and the addition of the 300 MW of solar, Seminole projects that it will decrease its carbon dioxide emissions in 2024 by 48% from 2005 levels.

Florida’s population is growing. According to the U.S. Census, between 2010 and 2020, Florida’s population grew from 18.8 million to 21.5 million. The growth doesn’t seem to be slowing down anytime soon. Sumter County is one of the fastest-growing counties in Florida.

In fact, The Villages recently earned the title as the fastest growing metropolitan area in the nation over the last decade per new 2020 census data with a Sumter County growth rate of 39%. Lake and Marion counties’ growth rates continue to climb at 29% and 13%, respectively. Stocking ever-more-expensive and hard-to-procure construction material to build new and maintain existing electric infrastructure is daunting in today’s economic environment as we continue to feel the effects of the pandemic.

SECO Energy and Seminole must work together to plan for future energy supplies to meet the growing demand for safe, affordable energy.

Sincerely,

Jim Duncan

Chief Executive Officer

ADVICE FROM THE OLD FARMER’S ALMANAC

With winter fast approaching, Florida will soon be welcoming our human snowbirds and our annual aviary migrating snowbirds, too. Read on for interesting facts about avian migration from The Old Farmer’s Almanac. Some migrating birds plump up for maximum energy in preparation for a long flight. In other birds, their reproductive organs shrink to trim excess weight while hemoglobin in their blood increases for aerobic efficiency. Other changes happen too. New feathers grow to improve flight efficiency; these feathers are often less colorful than the birds’ summer feathers. Every avian order has a long-distance migrator. No matter what time of the year, there are always birds on the move.

Read this month’s Florida Fauna and Flora to learn more about the American kestrel.

SURGE MITIGATOR HELPS AMERICAN CANCER SOCIETY

The American Cancer Society is on a mission to free the world from cancer. You can help too by enrolling in SECO Energy’s Surge MitiGator surge protection product. From October 1 until November 15, for every new MitiGator lease or purchase, SECO’s Pennies from Heaven program will donate $5 to the American Cancer Society.

Take the bite out of damaging surges and spikes with our Surge MitiGator. Surges are often associated with lightning, but other causes are vehicles crashing into SECO poles, small animals and birds contacting SECO lines or falling trees. Household appliances and sensitive electronics such as televisions and computers can be damaged or destroyed by power surges and also require point-of-use devices for adequate protection.

Our made in the USA meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

October is breast cancer awareness month, so the timing is perfect to aid cancer research and support cancer patients by enrolling in SECO Energy’s Surge MitiGator surge protection product. To enroll, visit SECOEnergy.com.

AREA LIGHT OUT?

Report an area light outage or malfunction online through LightFinder on our StormCenter platform. Whether the light is always on, completely off or flickering, you can report the malfunction 24 hours a day, 7 days a week – even on weekends.

To report an area light issue, visit SECOEnergy.com > StormCenter and choose LightFinder. Enter the pole number or closest address in the search bar in the upper left. Each light is represented by a lightbulb icon. Green indicates the light is working, and a red icon is a light that has already been reported as malfunctioning. If the icon is orange, it has been repaired in the last 24 hours. Inactive lights are represented by a gray icon and a blue icon is a member-owned light.

Complete the short reporting form and submit your email address to receive updates about the light’s repair status. Most area light issues are repaired within 24 hours.

WINNERS’ CIRCLE

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are:

Donna Vail from Ocala

Jennifer Mears from Webster

Richard Reddy from Deland

Jane Lomont from Clermont

The latest winner of a SECO Energy Level 2 EV Charger is Harry Farrish from Minneola. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

John Utegg from Ocala is the winner of a $200 SECO Energy bill credit.

Stephanie Eck from Clermont is the winner of a NEST thermostat.

Susan Douglas from The Villages is the winner of an Amazon Echo Dot with Alexa.

William Guffey from Clermont is our final winner of a portable generator – drawn from the list of all members enrolled in SECO Energy’s Surge MitiGator surge protection program. Though our generator giveaway has concluded, from October 1 through November 15, for every new Surge MitiGator lease enrollment or purchase SECO will donate $5 to the American Cancer Society. To learn more or enroll, visit SECOEnergy.com > Energy Solutions > Surge MitiGator.

Congratulations to our recent winners!

Read the full October 2021 SECO News online.

SECO News, December 2020

Duncan’s Digest – 2021 United Way Pledge Drive

SECO Energy employees have been exceptionally generous this year. Their philanthropic spirit is fostered by one of our Cooperative Principles: Concern for Community. Many employees, some who are not members themselves, have joined me in supporting SECO’s Pennies from Heaven charitable fund. Employee and member donations to Pennies from Heaven have funded member bill payment assistance and provided funds for local food banks experiencing critical shortages.Employees have also donated generously to our yearly Toys for Tots donation drive.

SECO employees recognize that local community help is needed year-round and not only during the Christmas season. For this reason, employees take part in an annual employee-funded United Way Pledge Drive. This year has been challenging for some local families who have struggled through the COVID-19 pandemic and resulting shutdown. The need may well extend into next year.

For our 2021 United Way Pledge Drive, employees willingly pledged $61,433 to United Ways in ten local counties. This donation makes a big difference in the lives of local families. SECO’s 400+ employees live in or near the counties we serve, and employees choose the county where their donated dollars will benefit.

The bulk of our employees live in Citrus, Lake, Marion and Sumter Counties, and these counties received the highest dollar amounts in donations. The breakdown by county is:

Lake and Sumter: $29,508

Marion: $20,885

Citrus: $6,023

Other Counties (Gilchrist, Hernando, Levy, Orange, Pasco and Polk): $5,017

Total: $61,433

Join SECO employees in their effort to promote the United Way’s mission to improve lives by mobilizing the caring power of communities to advance the common good. Education, income and health care are United Way’s key focuses. Visit United Way to donate or volunteer.

I am grateful for our employees’ generosity and dedication to our members and the communities we serve. From the SECO family to yours, Merry Christmas and Happy New Year!

Sincerely,

Jim Duncan

Chief Executive Officer

Engage With Electra to Win

Earlier this year, SECO Energy upgraded its phone system to a new, user-friendly interactive voice response (IVR) system. Our virtual agent’s name is Electra, and she is available 24 hours a day, 7 days a week.

Engage with Electra to win! Starting December 1, members who interact with Electra virtually and don’t request a SECO member service representative will be eligible to win a $25 gift card. We’ll draw one winner each week.

Electra is multi-functional. She can answer thousands of calls virtually and save you from waiting on hold for rep assistance.

BILLING INQUIRIES: Ask Electra “What is my balance?” or ask her “What is the due date?” Need more billing information? Electra can answer questions such as “What was my last payment amount?” or “When was my last payment date?”

PAY YOUR BILL: Tell Electra “Pay my bill,” and she will transfer you to our PayNow payment processor. You can pay your bill by phone using a credit or debit card or electronic check without a convenience fee.

PAYMENT ARRANGEMENT*: Ask for a “Payment Arrangement” or an “Extension.” Electra will schedule terms – all without you having to speak with a rep.

DISCONNECT SERVICE: If you’re moving out of SECO’s service area and need to disconnect service, tell Electra to “Disconnect Service.” Please provide Electra with a forwarding address for future Capital Credit returns.

REPORT A POWER OUTAGE/UPDATE OUTAGE NOTIFICATIONS: Call Electra to report a power outage. Say the word “Outage,” and she will guide you through easy prompts to report the outage for you. To update your outage notifications, say “Update Notifications.” If you’re calling from a cell phone, Electra will ask if you want her to text you a link to StormCenter to update your outage notification preferences on your smartphone or tablet.

CHECK OUTAGE STATUS: Electra can give you details on the status of a current outage. Just say “Check Status,” and Electra will provide the crew status, estimated restoration time and outage cause if known.

REPORT AN AREA LIGHT OUTAGE: Find an area light issue? Just locate the pole number, call Electra and say “Report an Area Light Outage.” Read page four to learn how you can report area light outages online 24/7 with SECO Energy’s LightFinder tool on StormCenter.

SERVICE TROUBLE: Experiencing a service problem such as partial power or a wire down? Call Electra and say “Service Trouble.” Electra will automatically create a service trouble ticket.

Call Electra at (352) 793-3801 and let her assist you virtually for a chance to win a $25 gift card each week. Winning account must be active at the time of the drawing. Look for the first month’s weekly winners in February 2021 SECO News.

Good luck!

*Electra can schedule a payment arrangement for eligible accounts only.

Area Light Out? Report it Online

Need to report a malfunctioning area light? Report a light that is completely off, flickering or staying on during the day using our easy and convenient online tool called LightFinder, which is available through SECO Energy’s StormCenter platform.

Visit StormCenter 24/7 to report power outages, report area light malfunctions, update your communications preferences and more. To report an area light outage, choose the LightFinder tile. Enter the area light pole number or near address in the search bar, then click on the light icon to report the lighting issue. Review the light’s details and add comments if needed. Include your email address in the submission to receive updates about the light’s repair status.

A green light icon indicates there is no known area light issue. When an area light trouble ticket is issued, the icon turns red. Lights represented by an orange icon have been repaired in the last 24 hours. Member-owned lights are shown as a blue icon, and a gray icon indicates an inactive light.

SECO repairs most area light issues in less than 24 hours.

EV Charger Winner

Richard and Jill Nash from Clermont are the November winners of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles page for more details.

Watch SECO News for next month’s charger winner.

StormCenter Word Search

SECO Energy’s StormCenter outage and communications platform is available online 24 hours a day, 7 days a week. Report power outages, area light malfunctions and update or enroll in outage notifications. Visit StormCenter online.

Save Energy With a Smart Thermostat

Give yourself the gift of energy savings this holiday season. Invest in an ENERGY STAR rated smart thermostat to take the guesswork out of indoor temperature settings and to reduce your energy costs.

Smart thermostats are Wi-Fi-enabled devices controlled with your smartphone, tablet, smart speaker or other device connected to the internet. Installing a smart thermostat allows you to schedule your home’s temperatures for comfort. Some units learn your habits and preferences. Smart thermostats will provide you with data on your home’s energy use and other features.

The recommended thermostat setting for energy efficiency is no lower than 78 degrees in the summer and no higher than 68 degrees in the winter. You can save 6 to 8% annually for each degree higher you set the thermostat during the summer and reduce your heating costs by 3 to 5% in winter for each degree you lower the thermostat.

Bright Idea: If you’re going on vacation, set the thermostat to 82 degrees in the summer or 55 degrees in the winter.

Advice from The Old Farmer’s Almanac

Say goodbye, 2020, and hello to 2021. The Old Farmer’s Almanac shares ideas for us to embrace a healthier lifestyle. Make a 2021 resolution to spend at least 120 minutes outdoors each week, schedule doctors’ visits and add online aerobics classes to your workout routine. Give your health a boost by adopting a dog or cat. 92% of dog owners believe their dog makes them healthier, and 85% of cat owners feel the same.

Some of the fun trends for 2021 are restaurants using edible tableware, paperless menus and local farmers selling produce and veggies in traditional supermarkets. Also making a comeback are houseplants and native plant designs in outdoor landscapes.

Surgeo Picks a Winner

Congratulations, Harriette Lowrey from The Villages who won a free one-year Surge MitiGator lease! We chose Ms. Lowrey’s name at random from all members subscribed to SECO Energy’s Surge MitiGator protection on or before October 31.

Take Surgeo’s advice and enroll in SECO Energy’s Surge MitiGator protection to take the bite out of damaging surges and spikes. Our meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator is designed to protects your home’s large-motor appliances.

You can lease the MitiGator for only $5.95 plus tax per month plus $25 installation fee. The purchase price ranges from $349 to $399, with installation included. To enroll online or review the MitiGator warranty, visit Surge MitiGator online.

Read the full December 2020 SECO News online.

SECO News, February 2020

Duncan’s Digest – Solar & Battery Project Pilot

SECO Energy’s Engineering department recently embarked on a solar and battery energy storage pilot project. If you travel County Road 470 near our Sumterville headquarters, you may have noticed the new 6,000-watt solar array installed just outside the fence on the southeast corner of our Sumterville substation.

The goal of the project is to learn more about solar arrays, battery storage and how battery-stored energy feeds back into our system. This knowledge will also prepare SECO employees assisting members who are interested in solar and battery storage investments at their homes or businesses.

We contracted with local solar array vendor Solar Trek to construct the 6,000-watt ground-mounted solar array and battery storage system. The panels are positioned to face south for maximum sun exposure.

The array was built to offset the utility-supplied power that is required to serve the load in the substation’s switchgear enclosure. You can see the solar array from the road, but the energy storage batteries are housed in a cabinet outside of the substation switchgear.

Solar systems – whether installed residentially or commercially – produce energy from the sun in the form of direct current (DC). Inverters are installed on each solar panel to convert the DC power produced by the panels to alternating current (AC) that is usable in homes and businesses.

The solar panels will produce an anticipated average of 25 kilowatt-hours (kWh) per day or approximately 750 kWh per month. Each panel is connected to a micro-inverter that maximizes efficiency by converting DC to AC power at the panel. The battery storage is configured for charge by the solar system.

This stored energy is released onto SECO’s electric system twice per day, at 9 a.m. and before 6 p.m.

The pilot project offers a variety of data for SECO’s Engineering staff to collect and study. SECO will measure the amount of AC power produced by the panels and the amount of energy the battery inverters will use to convert AC to DC then back to AC voltage. Also, SECO will assess the amount of energy required to charge the batteries and how much energy the battery inverter uses to convert DC to AC voltage.

Ultimately, we will monitor the collected data to compare the costs and benefits of energy storage and the impact of possible investments in future large-scale solar enterprises.

Sincerely,

Jim Duncan

Chief Executive Officer

SECO Champion – Surgeo The Surge MitiGator™

Length of Warranty: 15 Years

Power surges are sudden, powerful increases in voltage that can damage or destroy household appliances and sensitive electronics. The common cause of power surges is lightning, but small animals, trees, birds or vehicles crashing into SECO Energy poles or lines also cause surges.

For just pennies a day, SECO’s Surge MitiGator™ helps take the bite out of damaging power surges and spikes that can occur at your home. The Surge MitiGator™ is installed at the electric meter to help prevent high voltage spikes and surges from entering your home and sending voltage into your large appliances.

Sign up online before March 31 and receive $25 off installation. Lease the Surge MitiGator™ for only $5.95 per month plus tax with free installation for 200-amp residential services. For services over 200 amps, installation is reduced to $75. Or you can purchase the protection for $349 to $399 with free installation for online enrollments.

This valuable protection is “Made in the USA” and includes a beastly warranty. Sign up for the Surge MitiGator™ protection online to receive $25 off installation.

Advice from The Old Farmer’s Almanac

FEBRUARY IS THE MONTH OF LOVE! Are you planning a wedding? The Old Farmer’s Almanac has chosen the best days to get married in February 2020 are 12th and 13th just in time for Valentine’s Day on the 14th. Take your new spouse on a honeymoon camping trip on the 16th and 17th. Thinking of buying a new home? The best days to buy are the 2nd and the 7th. If you are selling a home, the best days to sell are the 28th and 29th. The best days to ask for a loan are the 11th and the 15th.

Area Light Out?

SECO Energy’s online StormCenter outage reporting and communications platform also includes LightFinder – our easy, convenient area light outage reporting tool. Use LightFinder to report area light malfunctions including a light outage, a day burner, flickering light or another issue.

LightFinder is available 24/7 at SECOEnergy.com > StormCenter. Choose the LightFinder tile. In the search bar, find the area light by entering the pole number or near address to locate. An icon represents each SECO-served area light. Click on the icon to report the light malfunction. Review the light’s details and add comments if needed. Include your email address in the submission to receive updates about the light’s repair status.

SECO repairs most area light issues in less than 24 hours.

Energy Estimator

Are you interested in determining the energy use per kilowatt-hour (kWh) of the electronics and appliances in your home? Our online Energy Estimator calculates the amount of energy and associated cost.

With spring around the corner, are you thinking of adding a new hot tub, buying an electric golf cart/car or building a new swimming pool? Use the Energy Estimator for an estimate of how your energy usage and costs may change.

To use the Estimator, gather information about your home’s electronics’ wattage and hours per day usage. Don’t forget about water heating, refrigeration, laundry, cooking, lighting and miscellaneous electronics. The Energy Estimator will break down the energy costs for each item annually and monthly. Calculations are based on 1,000 kWh usage with SECO’s current Power Cost Adjustment (PCA/Hot Bucks) credit applied.

Explore the Energy Estimator tool online. Input the wattage and daily hours used for each electronic and appliance in your home. To receive energy-savings suggestions via email, provide your email address and submit.

Read the full February 2020 SECO News online.

SECO News, October 2019

Duncan’s Digest Keep It Clear – We Work Here

At SECO Energy we take pride in our expertly designed and well-maintained electric system that provides reliable power to almost 210,000 homes and businesses in our service territory. As the fastest-growing electric cooperative in the state (by meter count), SECO invests upwards of $50 million annually to construct new facilities to meet the growing demand for power and to upgrade aging infrastructure. We regularly inspect and stringently maintain our facilities. Within our 2,100-square mile territory, crews inspect substations, overhead and underground lines, poles, transformers, cabinets and more. We spend about $20 million annually trimming or removing thousands of trees that encroach on lines and threaten reliability.

SECO personnel routinely audit and perform work on equipment such as transformers and meters on members’ property. Field employees often find it challenging to safely access padmount transformers and underground facilities because shrubs or fencing have been placed in close proximity to the front and sides of the equipment despite the large warning labels. In maintenance and outage situations, the obstacles cause the work to take longer than necessary and most important, pose safety risks to our employees.

A few members also restrict SECO’s access to the meter with locked gates, fences, animals, overgrown landscaping, added rooms or porches and other obstructions. This results in unsafe conditions for employees and contractors and can cause readings to be estimated rather than actual – resulting in an inaccurate electric bill.

Per our Terms & Conditions, these obstructions are simply unacceptable and our cooperative is taking a firm stand on such violations. To raise awareness and draw attention to the safety issue, we have developed a communications campaign called Keep It Clear – We Work Here. The campaign renews SECO Energy’s commitment to employee safety in the field. As a SECO member, you are responsible for adhering to our Terms and Conditions of Service that include providing SECO personnel with safe, unimpeded access to our equipment located on your property.

Keep fences, shrubs and lawn ornaments at least ten feet away from the front of the transformer and three feet away from the back and the sides. Open gates, clear obstructions and relocate animals that restrict SECO’s access to metering equipment. Trim landscaping that blocks the meter face. If SECO is unable to obtain a clear view of the meter and record an accurate meter reading, the member may receive an estimated (and inaccurate) bill for that reading cycle.

In the spirit of customer service, we have practiced diplomacy and patience with members who have refused to comply with our safe clearance requirements. The Keep It Clear campaign changes our approach. Unimpeded, safe access to SECO’s transformers and metering equipment is a necessity.

As SECO personnel conduct equipment audits across our service territory, members with equipment obstructions on their property will be asked to clear the obstructions or trim the landscaping that impedes safe access. Our Keep It Clear campaign provides affected members with letters, door hangers, emails and other notifications advising members of the need for obstruction removal. If those notices are ignored, disconnection of service is a last resort but a step that will be taken in extreme cases.

The vast majority of our members follow the clearance rules and respect the reasoning. I thank you kindly. If you are planning a landscape project please be sure you maintain that compliance. If you buy a house in our area or if the service is in your name as the renter, you bear responsibility for access to the electric equipment on the property. I’m asking you to keep our employees safe by ensuring access to SECO’s equipment.

Sincerely,

Jim Duncan

Chief Executive Officer

Greg Lovett – T&D Line Supervisor

Length of Service: 14 Years

“WE SAFELY RESTORE POWER.” Greg Lovett is a 14-year SECO Energy employee who is a T&D Line Supervisor working in Citrus, Hernando and Sumter Counties. Greg and his team help construct and maintain SECO’s $900 million electric infrastructure that delivers reliable power to members. A lifelong Sumter County resident, Greg and his family enjoy fishing and water sports. His family has come to expect the late-night phone calls to restore power outages. His family understandably worries about him, but Greg is confident in the expanded safety measures that SECO has adopted that protect him and his crew. When unexpected outages occur, Greg is often called to supervise responding crews. Safe restoration is always given the highest priority. During restoration, crews inspect and confirm that all equipment is safe and that lines are clear and in good working condition before re-energizing services.

Atlantic hurricane season’s busiest month is September, but the season remains active until November 30. Don’t let the cooling temperatures and fall decorations fool you – the threat of hurricanes and tropical storms remains active.

Visit StormCenter to familiarize yourself with its features. On the StormCenter outage map, you can view current outages in SECO’s service area, search for and bookmark your address on the map and view the current weather radar.

To enroll in outage notifications, click on “Manage Notifications” to add an email address or phone number. You can choose to receive outage notifications via email, text, voice or all three. Set times that you would not wish to be disturbed for each communication type chosen.

Check the status of an existing outage and a seven-day outage history using the “Check Status” tile. Choose “Report Outage” to report a current power outage. Locate your service location using the account holder’s last name and house number, or search by phone number or account number.

Use LightFinder to report an area light that is off or a light that shines all day. Search for either the pole number or address. Each light is represented by a light bulb icon. Green indicates the light is working. A red icon is a light that has been reported as malfunctioning. If the icon is orange it has been repaired in the last 24 hours. Inactive lights are represented by a gray icon. A blue icon is a member-owned light.

Have a question? “Contact Us” allows you to complete a web form in just a few clicks.

Overhead power lines and poles are easy to see, but you can be injured or killed by digging into an underground electric line. Before putting a shovel in the ground, the law requires you to dial 811 to request all underground utilities be properly marked so you don’t dig into a buried utility line.

Know what’s below – call 811 before you dig to avoid making contact with an energized underground line risking injury or an outage. In Florida, call 811 or visit www.sunshine811.com to arrange free location of underground utility lines. In Florida – it’s the law.

In July SECO News, we encouraged members to learn more about energy efficiency with SECO Energy’s online energy audit tool theHome Energy Assessment. Members who completed the Home Energy Assessment and provided an email address to receive energy-efficiency tips tailored to their home were entered into a drawing to win one of three high-tech programmable thermostats.

Congratulations to Evelyn Graddy from Eustis who is the winner of the Nest Wi-Fi thermostat; the Honeywell Wi-Fi thermostat was won by James Trimble from The Villages; and Frances Sciotto from Ocala is the winner of the Ecobee Wi-Fi thermostat.

In the August edition of SECO News, CEO Jim Duncan asked if SECO has your correct phone number or email address. Members who updated or verified their personal contact information by email, online or phone were entered in a drawing for a $300 SECO bill credit.

Jill Chandler from Paisley is the winner of the $300 SECO bill credit. Thank you to all who participated and watch for upcoming chances to win.

Read the full October SECO News online.

SECO News, July 2018

Duncan’s Digest

Did you know SECO Energy serves over 200,000 homes and businesses in seven Central Florida Counties? Our 2,100-square mile territory houses 48 substations, over 12,000 miles of overhead line and more than 138,000 poles. SECO provides service to over 53,000 area lights that brighten roadways, sidewalks and members’ yards.

The 53,000 area lights are a significant component of our system. Crews are constantly on the lookout for lights that are out or burning during the day, and SECO typically repairs an area light in about 24 hours. To provide members and others with a fast way to report area light issues, SECO developed an easy-to-use online tool. This new system is called LightFinder.

In LightFinder, each area light is represented by an icon. Working lights are indicated by a green lightbulb icon. Lights already reported for repair are shown as a red wrench icon. For 24 hours after repairs are complete, the light icon changes to an orange check mark. Member-owned lights are expressed as blue icons, and inactive lights are gray

To report an area light outage or needed repair, visit StormCenter online. Locate the LightFinder icon and proceed to the LightFinder map. In the search bar at the top of the page, input the pole number or address to locate the area light.

Click the icon representing the light you wish to report. An info panel opens on the right side of the screen. Choose the light problem type from the drop-down menu, enter comments and continue.

Once reported, you will receive an email confirmation and a follow-up notification when the light is repaired.

LightFinder is also accessible through our online billing/payment account management tool called SmartHub which is available as an app for your smartphone or mobile device. To download, search SmartHub in your smartphone or tablet’s app store and complete the installation instructions. By clicking the icons on the home page of the SmartHub app, you can report area light outages through LightFinder or report a power outage through StormCenter.

These new online tools are designed for you, our members, to save you time and to help SECO communicate with you quickly. I hope you take advantage of the tools if needed.

Sincerely,

Jim Duncan

Chief Executive Officer

Energy Efficiency – Program Into Savings

Installing a programmable Wi-Fi thermostat is a low-cost step to reduce energy costs. ENERGY STAR recommends using the programmable thermostat’s pre-programmed settings to save up to $180 a year on your electric bill. You can purchase a name-brand Wi-Fi programmable thermostat at your local hardware or big box store for under $100.

For optimum efficiency, utilize the thermostat’s pre-set energy efficiency controls. Resist adjusting the thermostat to temporarily make a room cooler or warmer. Continued adjustments will increase the amount of energy used, and will not heat or cool your home faster. If you have strip heating, manually adjusting your thermostat by more than a few degrees at a time will cause the strips to cycle on in error.

During the summer, set the temperature for 78 degrees or higher. Set at 68 or lower during winter months. Program “away” timeframes so that your HVAC does not run unnecessarily while no one is home. Keep your fan setting on “Auto” and the HVAC unit’s fan will run only as needed. If the unit requires batteries, be sure to change them once a year. Weak or dying batteries will prevent programmed settings from running correctly.

Safety Corner – Downed Line Dangers

SECO Energy inspects thousands of poles annually to ensure they are in good condition. Poles damaged by bears, woodpeckers, high winds, vehicle accidents or weakening due to age are replaced. In the event of a tornado, tropical storm or hurricane, poles may break and result in downed power lines.

Downed lines are extremely dangerous. Always assume a downed line is energized. Never touch a downed power line and stay far away. Even the ground near a downed line has the potential to be energized – which can cause severe injury or death. Call 911 or SECO to report a downed line immediately.

Warn children of the dangers of downed power lines. Children are curious by nature and may want to touch or approach downed lines. Never allow children to play near electrical equipment or climb trees encroaching overhead lines. After storms, survey your area for hazards before allowing children outside to play. A downed line may be hidden by a tree or landscaping and not easily seen.

Power lines and poles are often found near roadways and can be damaged in vehicle accidents. In 2017, SECO crews repaired or replaced poles over 70 times as a result of vehicle accidents. If you strike a utility pole, stay in your vehicle unless it is on fire. Practice extreme caution before exiting. A downed line may be present on your car or close by on the ground. Warn emergency personnel and bystanders about possible downed lines nearby.

Understand the dangers of downed power lines. Play it safe, stay away from downed lines and report immediately.

Read the full July SECO News online.

SECO Energy Debuts Interactive StormCenter Map with Email, Text and Voice Notifications

Just in time for the 2018 Atlantic hurricane season, SECO Energy debuts all-new StormCenter platforms. StormCenter offers members enhanced outage reporting capability, real-time restoration estimates and a brand-new communications suite giving members the power to manage outage notifications.

Over the last year, SECO researched a number of outage map and communications vendors before contracting with Kubra – a customer experience solutions provider with a proven reputation in the utility industry. The new StormCenter consists of four user-friendly platforms for two-way outage communication. A new, interactive map displays current outages, estimated restoration times, cause of the outage and more. The map also includes a weather overlay to view the current weather radar and a zoom feature to pinpoint specific outage parameters.

Reporting an outage and checking the status of an existing outage is easy. On the Report/Status StormCenter page, input the last name on the account along with the house number or the account number and telephone number on file. Indicate if the outage is a complete loss of power, partial loss of power or flickering lights and submit. Once the outage is submitted, members can view the estimated restoration time, start time, number of members affected and crew status on the confirmation page.

StormCenter allows members to choose how they want to receive outage updates and notifications. Members with active email addresses on file with SECO are automatically enrolled in email notifications. Members with verified cell phone numbers are subscribed to receive text messages. Phone numbers that appear to be land lines will be enrolled in voice notifications. Members can easily change or add communications channels and opt out of unwanted notifications.

To manage notifications, log in with your account number or phone number on file for the location. Choose email, text and/or voice notifications and program “do not disturb” settings for each active communication channel.

SECO’s new StormCenter includes LightFinder, a separate interactive map to easily report an area light outage or needed repair. Report the light using a street address or SECO pole number. Members will receive an email confirming the reported light issue and an email confirmation once the light is repaired – usually within two business days.

Working lights are labeled with green icons. Reported lights are identified with a red icon with a wrench. Lights that were repaired in the last 24 hours are represented with an orange icon. Inactive lights not associated with an account are gray icons and lights owned by members are noted by blue icons.

For a full overview of SECO’s new StormCenter capabilities, view the instructional video on SECO’s Facebook page and YouTube channel.

CEO Jim Duncan is proud to introduce SECO’s brand-new StormCenter platforms to members. Duncan stated, “SECO invests heavily in outage prevention technology and facility maintenance. As a result, our reliability statistics are among the best in the nation – despite the fact that we are a Florida utility subject to a storm season that spans from June through November. Our electric system is stringently maintained, but occasional outages occur for a variety of reasons such as lightning, wildlife, vehicle accidents, unexpected equipment failures and more. We realized it was time to invest in new technology to improve outage communications with members when outages occur.”

Duncan added, “Outage reporting is now high-tech. Surveys show that 70 percent of our members use an internet-enabled smartphone and more than 50 percent of our members own a tablet. Our new StormCenter platforms are mobile-friendly and function on a wide variety of browsers. It’s easy to report an outage, check the status of an existing outage or manage outage notifications.”

SECO members should visit StormCenter and bookmark the page on their mobile devices. The cooperative encourages members to begin storm preparedness today and to program their communication preferences as the 2018 hurricane season begins.

Social media users will continue to find up-to-date outage information on Facebook and Twitter – enhanced by the new StormCenter tools. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO News, June 2018

Duncan’s Digest

SECO Energy invests heavily in outage prevention. We spend about $10 million annually on vegetation management to reduce tree-related outages. Our storm hardening program includes diligent inspection and replacement of utility poles that won’t withstand heavy storms. We frequently upgrade the infrastructure that serves your energy needs so that you receive the most reliable service possible.

Our reliability stats are, in my view, among the very best in the nation – despite the fact that we are a Florida utility subject to a storm season that spans from June to November. We humbly recognize that even the most stringently maintained electric system sustains occasional outages for a variety of reasons such as lightning, wildlife, vehicle accidents, unexpected equipment failure, etc. With this in mind, we realized it was time to invest in new technology to give our members high-tech communications options when outages do occur. We selected technology that was smartphone and tablet friendly – because those devices continue to perform during an outage.

SECO researched a number of outage map and communications vendors before contracting with Kubra – a customer experience solutions provider with a proven reputation in the utility industry. The products we have developed using Kubra’s software allow SECO Energy members to receive outage information via email, text and voice notifications. These products launched on June 1 – just in time for the 2018 Atlantic hurricane season. I encourage you to visit our StormCenter page online to be familiar with these tools before the next storm.

The brand-new StormCenter software consists of four user-friendly platforms to communicate about outages.

If you’re a social media user, you will continue to find up-to-date outage information on Facebook and Twitter – enhanced by our new StormCenter tools. Keep in mind that these new tools are designed for outage communications only. Energy usage, billing and payment information will continue to be found in SmartHub, our online account portal.

For a full overview of SECO’s new StormCenter capabilities, view the instructional video on SECO’s Facebook page and YouTube channel.

I hope you take the time to program your communications channel preferences and that the 2018 hurricane season leaves you little reason to use them!

Sincerely,

Jim Duncan

Chief Executive Officer

Read the full June SECO News online.

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Archive

Safety Corner-Decorating Safely

Area Light Outage Reporting

Vehicle Accidents And SECO Energy Facilities

Santa’s Coming!

SECO Energy Foundation Enrollment Change – January 2023

Public Utility Regulatory Policies Act (PURPA) of 1978

ADVICE FROM THE OLD FARMER’S ALMANAC

SURGE MITIGATOR HELPS AMERICAN CANCER SOCIETY

AREA LIGHT OUT?

WINNERS’ CIRCLE

Duncan’s Digest – 2021 United Way Pledge Drive

Engage With Electra to Win

Area Light Out? Report it Online

EV Charger Winner

StormCenter Word Search

Save Energy With a Smart Thermostat

Advice from The Old Farmer’s Almanac

Surgeo Picks a Winner

Duncan’s Digest – Solar & Battery Project Pilot

SECO Champion – Surgeo The Surge MitiGator™

Advice from The Old Farmer’s Almanac

Area Light Out?

Energy Estimator

Duncan’s Digest Keep It Clear – We Work Here

Greg Lovett – T&D Line Supervisor

Duncan’s Digest

Energy Efficiency – Program Into Savings

Safety Corner – Downed Line Dangers

Duncan’s Digest

NEED HELP? CALL (352) 793 -3801

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NEED HELP? CALL (352) 793 -3801

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CONNECT WITH US