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SECO News June 2024

Hurricane Season runs from June 1 to November 30 each year, presenting a heightened risk of severe weather and extended power outages. As the 2024 hurricane season begins, I want to address you directly regarding the forecasted weather patterns for our region and what we are doing to ensure your safety and well-being.

 

Wynn's Wire

 

The Colorado State University (CSU) Weather and Climate Research team is predicting an above-average season, with forecasts indicating the possibility of 23 named storms across the Atlantic basin. Eleven are expected to become hurricanes, with five potentially reaching major hurricane status. This projection surpasses the 30-year historical average and reinforces the need for heightened preparedness.

 

SECO Energy is StormReady and prepared to respond to outages caused by summer thunderstorms, tropical storms, and hurricanes. We closely monitor the weather and make necessary pre-storm preparations behind the scenes. Our crews are trained and ready to respond swiftly to any outages that may occur, but it is equally imperative that all of us take proactive steps to stay prepared.

 

I strongly urge members to be cautious and prepare for potential disruptions. Essential supplies disappear quickly when tropical storms and hurricanes approach. To ensure you are adequately prepared, stay informed and updated on weather forecasts and advisories issued by state and local authorities. Make time to prepare an emergency kit stocked with essential supplies such as water, non-perishable food, flashlights, batteries, and medications. It’s also important to establish a communication plan with your family and loved ones in case of separation during an emergency. Take precautions to secure outdoor furniture, trim trees, and secure loose objects around your property to minimize potential hazards.

 

During restoration mode, SECO Energy operates around the clock. Crews on the frontline face elements head-on as they work to clear roads to reach affected areas, repairing broken poles, fallen lines, and damaged equipment. We utilize all available resources to restore power to your homes and businesses as safely and quickly as possible and provide regular updates on our progress to keep you informed every step of the way.

 

As we embark on this hurricane season, let’s stay vigilant, prepared, and supportive of one another. Your safety and well-being are paramount. Together, we can weather any storm.

 

Sincerely,

 

Curtis Wynn

Chief Executive Officer

 


 

SECO News June 2024 Portable Generator Dos and Don'ts

 

When major storms strike, portable generators can be beneficial but pose significant risks if mishandled. If you plan to use a generator this storm season, here are a few of the dos and don’ts of generator safety you’ll need to know:

 

  DO:

  • Use generators OUTSIDE ONLY, directing the generator’s exhaust away from your home and any nearby air intakes to other buildings. Deadly levels of carbon monoxide can build up fast from a portable generator’s exhaust.

  • Operate generators on dry surfaces, under open structures, and away from rain and other water sources to minimize electrical hazards. Remember, WATER AND ELECTRICITY DO NOT MIX.

 

 DON’T:

  • DON’T connect your generator directly to your home’s wiring unless it has been wired for generator use by a licensed electrician.

  • DON’T refuel your generator while it is running. Allow it to cool down before refueling.

 

Before using a portable generator, always read its operations manual and adhere to its guidelines for safe operation. By following these precautions, you can make the most of your portable generator while keeping you and your loved ones safe.

 


 

SECO News June 2024 Safety Before, During, and After a Storm

BEFORE: Prepare a storm kit with flashlights, batteries, medicine, first aid supplies, necessary baby items, and supplies for your pets. Stock two weeks’ worth of water, non-perishable food, and essentials. Refill prescriptions and gather important documents such as your social security card, driver’s license, birth certificate, and insurance information for your home, car, and life. Plan an evacuation route in case of an extended power outage and monitor weather forecasts.

 

DURING: Seek shelter and stay away from windows. Avoid leaving candles unattended and limit opening freezers and refrigerators more than necessary. Turn off your heating and air conditioning systems, and unplug sensitive electronic appliances such as TVs, game consoles, microwaves, and computers – this will protect your appliances against power fluctuations that can occur when power is restored. After power is restored, wait five to ten minutes before turning on appliances and heating systems. Stay updated on local alerts and off roads where trees and power lines are down.

 

AFTER: Exercise caution if power lines and poles are down; power lines can still be energized even on the ground, so avoid contact. Debris from a storm can hide downed lines and poles. Fallen trees touching energized power lines can electrify nearby objects such as metal fences, ponds, and even the ground. Check your breakers or fuses if power has been restored to your neighborhood but your home remains out. When using a portable generator during an outage, follow the safety tips in the operations manual.

 

Review our Hurricane Handbook at SECOEnergy.com > Safety > Hurricane Handbook.

 


 

SECO News June 2024 A Message from Secretary/Treasurer Morgan Hatfield StormCenter and Area Light Reporting

StormCenter is SECO Energy’s outage and communications platform to report outages, check the status of an existing outage, and enroll in outage communications and alerts via email, text, voice, or all three.

 

Visit SECOEnergy.com > StormCenter and bookmark StormCenter to your smartphone or tablet. With StormCenter bookmarked, you can easily access the outage map, report outages, track restoration progress, and quickly manage notifications related to outage detection and restoration.

 

You can also report an area light outage or malfunction 24 hours a day, seven days a week, using LightFinder. Simply go to StormCenter’s bookmarked page, choose the LightFinder tile, and enter the pole number or turn on location services to report. Reporting members will receive a follow–up email when the light is repaired – usually within 24 hours.

 

SECO Energy provides transparent communication and regular restoration updates during storms. Subscribe to receive email, text, and voice notifications on StormCenter. If you have already subscribed, make sure your contact information is up to date to receive timely notifications and updates regarding future outages and restoration efforts.

 


 

SECO News June 2024 Medically Necessary Service

SECO Energy strives to provide top-tier reliability to 240,000+ homes and businesses in our service territory. Unexpected outages due to weather, vehicle accidents, equipment issues, trees, or animal contact means that SECO cannot guarantee 100 percent uninterrupted power.

 

During emergency restoration efforts following widespread damage, SECO Energy’s foremost priority is to restore power to essential facilities such as shelters, hospitals, schools, and government agencies, including emergency operations centers, fire stations, and law enforcement facilities. It’s important to note that residential accounts marked as medically necessary services are not given top priority during emergencies caused by named storms.

 

For individuals with special needs, resources are available through the Florida Department of Health. Those requiring medical attention or having a specific health need should register with their local emergency management agency to receive assistance during disasters. You can visit FloridaDisaster.org to add your name or a loved one’s to the statewide registry.

 

Registering provides first responders with valuable information to prepare for disasters or other emergencies to meet citizens’ unique needs. Providing as much information as possible will allow emergency management officials to plan accordingly for future disasters. You will be emailed periodically to verify the information provided is correct and to make any necessary changes.

 

Unless you plan to seek shelter at an approved facility, backup generation is critical if you are a member who relies on lifesaving medical equipment powered by electricity.

 

Store your county’s Emergency Operations Center (EOC) contact in your phone for quick access. You can also visit your county’s EOC online and enroll in county-specific emergency assistance services and updates.

 

CITRUS COUNTY: (352) 249-2775

HERNANDO COUNTY: (352) 754-4083

LAKE COUNTY: (352) 343-9420

LEVY COUNTY: (352) 486-5213

MARION COUNTY: (352) 369-8100

PASCO COUNTY: (727) 847-8137

SUMTER COUNTY: (352) 689-4400

 

To enroll to receive emergency alerts for your county, visit FloridaDisaster.org.

 

Read the full June 2024 SECO News.

 


 

SECO News, June 2020

 

Duncan’s Digest – High Risk Hurricane Season

 

My background by trade is accounting and finance. I have a healthy belief in data analysis to project trends. The percentages below certainly get my attention and should grab yours as well.

 

May 2018 SECO News Duncan's Digest

 

The Department of Atmospheric Science at Colorado State University (CSU) published its Atlantic hurricane season forecast in April. These experts predict the 2020 Atlantic hurricane season will have above-normal activity. This includes the probability of major hurricanes (Category 3, 4 and 5) to make landfall along the U.S. coast and in the Caribbean based on historical and 2020 probability trackers.

 

Historically between 1878 and 2017, Florida had a 51% probability of a hurricane spinning into the state. The probability of a major hurricane was 21%. CSU’s probability tracker for 2020 reflects an increased chance of 68% of a hurricane affecting the state. The probability that at least one major hurricane will make Florida landfall is 31%.

 

For the Gulf Coast, the probability of at least one major hurricane making landfall is 44% which is above the historical average. For the U.S. east coast including Florida, the probability of at least one major hurricane making landfall this year is 45% which is also above average.

 

While these statistics are troubling, the fact is that living on the Florida peninsula surrounded by water, we are bound to feel the effects of tropical storms and hurricanes. Preparing before they happen is critical.

 

SECO Energy is StormReady and strongly encourages your family to practice hurricane preparedness. Our storm hardening efforts include replacing aging distribution poles, upgrading transmission poles from wood to concrete and trimming trees that encroach on power lines.

 

StormReady also includes our $1 million investment in our outage map, reporting tools, status checker and communications platform called StormCenter. Members can proactively enroll to receive outage communications through email, text, voice messages or all three.

 

StormCenter identifies the service locations affected by an outage and proactively sends a notification with the estimated restoration time, crew status and more. Once service is restored, you’ll receive a message that includes the outage cause if known. You can set do not disturb times if you don’t want to be called in the middle of the night about an outage or restoration. To choose notification preferences, visit StormCenter on the website and click on the Manage Notifications tab.

 

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. Click “Report Outage” and enter the account holder’s last name and house number (or the account or phone number). Find the status of an existing outage on the Check Status tab.

 

Create a StormReady plan for your family that includes gathering emergency supplies, reading our Hurricane Handbook, enrolling in county alerts and saving your county Emergency Operations Center (EOC) number on your phone.

 

Prepare for the worst, hope and pray for the best and know that it is our privilege to serve as your energy provider.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


SECO News June Generator Safety

 

Generator Safety

 

Are you considering purchasing an in-home generator as a back-up power source during unexpected power outages? Know the difference between stationary and portable generators and learn safety tips that save lives.

 

Stationary generators are permanently affixed with an approved disconnect and transfer switch that isolates your home’s circuits from SECO Energy’s electric system. This isolation eliminates the risk of backfeeding onto utility lines. Installing a stationary generator is not a DIY project. Contact a licensed electrician.

 

Portable generators are more common than stationary. Portable generators use extension cords to plug desired appliances into the generator.

 

Generators emit deadly carbon monoxide (CO) gas that is odorless and colorless. The Centers for Disease Control and Prevention recommends installing a battery-operated CO detector in your home. Place the detector where the alarm will wake you up – just outside bedroom doorways is a good choice. Never run a generator outside an open window or in an enclosed area such as a garage. Also, never use a generator in the rain. You can be shocked or killed.

 

Always read your unit’s safety and instruction manual before operating. Visit our Generator Safety page for more safe operating tips and watch our video to learn how to size a generator correctly.

 


SECO News June 2020 Winners' Circle

 

Winners’ Circle

 

Welcome ELECTRA as our new IVR virtual assistant. Thank you, members, for voting to help us name our newest SECO representative. ELECTRA assists with billing inquiries, outage reporting, checking the status of a current outage and automated payment arrangements.

 

ALL MEMBERS WHO VOTED WERE ENTERED TO WIN ONE OF FIVE GREAT PRIZES.

 

Winners:

 

$250 SECO BILL CREDIT – Amanda Robertson, Clermont

 

RING DOORBELL – Larry Bocharski, Deland

 

NEST LEARNING THERMOSTAT – Scott McConnell, Lake Panasoffkee

 

AMAZON ALEXA – John Halpin, Ocala

 

AMAZON FIRE TABLET – Warren Hammersla, The Villages

 

Congratulations winners!

 


SECO News June 2020 Pennies From Heaven Count

 

Pennies from Heaven Count – Enroll Today

 

Thousands of SECO residential members and small business owners have been unable to pay their electric bills since the economic effect of COVID-19 hit. Can you help? Enroll in our Pennies from Heaven program to round up your monthly bill to the nearest dollar. The donated pennies fund bill payment assistance for SECO members. The average donation is $6 per year. Visit our Pennies from Heaven page to enroll. Members can also enroll through SmartHub. Choose “Bill & Pay” and click on “Pennies from Heaven.” You will need to accept the Terms & Conditions and click “Round bill to next dollar each month.”

 

If you prefer to make a one-time donation, send a check to SECO Energy, Attn: Corporate Communications, P.O. Box 301, Sumterville, FL 33585.

 

For members who have already enrolled, thank you for your generosity and your willingness to help your neighbors and communities. Your pennies make a difference in the lives of members in need. If you need help, text or call Florida 211 for resources in your area supported by SECO Pennies from Heaven funding.

 


SECO News June Emergency Operations Center Contacts (EOC)

 

EOC Contacts

 

AS PART OF YOUR FAMILY’S STORMREADY PLAN, sign up for emergency alerts from your local Emergency Operations Center (EOC). Visit your county’s EOC website for resources such as shelter information, storm planning, evacuation orders and more.

 

To enroll in your county’s emergency alerts, visit the Florida Disaster website. Enter the county or city and follow the enrollment link. Program your county’s number on your phone to have at your fingertips.

 

Citrus County EOC (352) 527-2106 or (352) 746-5470

 

Hernando County EOC (352) 754-4083 or (352) 754-4111

 

Lake County EOC (352) 343-9420

 

Levy County EOC (352) 486-5213

 

Marion County EOC (352) 369-8100

 

Pasco County EOC (727) 847-8137

 

Sumter County EOC (352) 689-4400

 


SECO News June 2020 Hurricane Handbook

 

Hurricane Handbook

 

The SECO Energy Hurricane Handbook is your one-stop guide to being StormReady before, during and after a storm.

 

The Hurricane Handbook defines hurricane category strength, outlines our restoration priority and dispels the myth that SECO disconnects service in advance of an approaching storm. Before a storm arrives, bookmark both StormCenter and our Daily Restoration Plan map on your smartphone or tablet. Enroll in your county’s alert notifications at FloridaDisater.org. We’ve included a seven-day supply stock-up list for you and your pets and advice for members who require electricity for medical equipment. Back-up generation is critical for these special needs members.

 

What to do during a storm? Hunker down and stay informed. Remain indoors and prepare to wait out the weather safely. SECO Energy crews are dispatched to begin restoration only after winds are under 35 mph. Read about the difference between a tornado watch versus a warning. Read the sections on Electric System 101 and Generator Safety.

 

Assess your home or business to make sure it’s safe before you return. If you experience damage, turn off your main breaker if it is safe to do so. If appliances are wet, turn off each appliance’s breaker and then unplug. Check our above ground and underground service diagrams to assess electric damage and know when to call an electrician for repairs.

 

Focus on your family’s safety by heeding storm watches and warnings. Stock up on hurricane essentials – buy early. When a storm approaches supplies sell out quickly.

 

Read the full June 2020 SECO News online.