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SECO Releases Interactive Restoration Plan Map for Members

SECO Energy released a new interactive restoration plan map for members to help them determine the areas where crews are currently rebuilding feeders/circuits and restoring power.

 

This new interactive map is a useful communication tool for members seeking power restoration information. Members can input their service address and determine if their area is included in the current day’s restoration plan. Substations are labeled as a reference and feeders/circuits are outlined in polygons. To use the map, visit www.SECOEnergy.com and hover over “Contact Us” in the top right corner. Select “Daily Restoration Plan.”

 

On Wednesday morning, SECO updated the map to reflect the September 13 restoration plan, and mobile-friendly adjustments were made for smartphones and tablets. SECO quickly built the map to help its members who may not be able to get through on the phone.

 

SECO has had significant restoration success since work began Monday at noon. On Monday morning when hurricane winds subsided, our systems indicated about 110,000 reported power outages out of SECO’s 200,000 members. By the end of the day Monday, SECO crews and contractors had restored 25,000 members’ service. By the end of the day Tuesday, SECO crews and contractors had restored another 31,500 members’ service. SECO’s Storm Center shows that approximately 54,000 members remain without power.  

 

SECO anticipated the widespread damage, and brought several contingents of line and tree contractors in before the hurricane hit. The company also proactively arranged for fresh tree and line contractors to arrive every day this week to deploy in the field. Crews arrived from Texas, North Carolina and Louisiana on Tuesday and a large Missouri contingent arrives today. Most substations are now functional, and SECO is counting on the support of Duke Energy to repair its transmission lines connected to SECO’s Mount Dora, Lady Lake, Umatilla, Sorrento and Gospel Island substations back online.

 

SECO crews along with hundreds of contract line and tree trimming crews who arrived before Hurricane Irma struck have been working around-the-clock restoring power to SECO members. Since restoration began at noon on Monday, SECO has restored power to more than 56,500 members and the number restored members continues to climb by the minute. The following is a summary of substations and feeders where crews are or will be TODAY performing repairs and restoration:

 

Sumterville District Office:
• Dallas substation in Marion County near Hwy 301 in Summerfield.
• Lady Lake substation off of Griffin Avenue in Lake County.
• Wildwood substation north of CR-222 in Sumter County.
• Floral City substation off E. Floral Park Drive in Lake County.
• Inverness substation near Susan Point in Citrus County.
• Bushnell substation in Sumter County on CR-48.
• Webster substation in Sumter County on CR-753.

 

Groveland District Office:
• Groveland substation in Citrus County on Phelps Street.
• Big Creek substation in Clermont off CR-474 in Lake County.
• South Highway substation in Groveland on SR-33 in Lake County.

 

Eustis District Office:
• St. Johns substation in Lake County off Lake Mack Drive in Deland.
• Mount Dora substation off SR-44 in Lake County.
• Linadale substation in Umatilla off SE 255 Ave in Lake County.
• Umatilla substation in Lake County off of CR-450A.
• Sorrento substation off CR-437 in Lake County.
• Deer Island substation in Tavares off CR 448 in Lake County.

 

Ocala District Office:
• Dallas substation serving CR-42 and Hwy 301 in Marion County.
• Belleview substation serving Belleview and Summerfield in Marion County.
• Timberwood substation in Marion County off 60th Avenue in Ocala.
• Summerglen substation serving Summerglen and Marion Oaks in Marion County.
• Westwood Acres substation in Ocala off SW 140th Ave in Ocala in Marion County.
• Martel substation in NW Ocala off 110th Ave in Marion County.
• Ocala Park substation in NW Ocala off 90th Ave in Marion County.

 

Please keep in mind that Hurricane Irma just left SECO’s service area late Monday morning. Even the storms of 2004 didn’t hit the area this hard with this much damage. The system disruption is unprecedented and SECO is doing its best to quickly and fully recover.

 

As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.

Hurricane Recovery Begins in Central Florida

Overnight, SECO’s service territory suffered significant damage from Irma’s hurricane-force winds. More than 110,000 members are without power. Statewide, nearly 7 million people – nearly 60 percent of Florida – do not have power. SECO members struggled today to report outages because Century Link phone lines are down and SECO’s online Storm Center platform has been inundated with more than a million hits since 5 am. SECO asks that members who have already reported an outage refrain from reporting it again.

 

High wind gusts continue to hamper restoration efforts across the counties we serve. Restoration began around noon today with tree contractors and line crews paired together for the daunting work of clearing limbs and fallen trees before electric equipment repair/replacement can take place. The outages affect 100 of our 197 feeders, so half of SECO’s electric system is disabled. Eight SECO substations are completely out due to transmission outages – including six Duke Energy transmission outages, one City of Ocala transmission outage, and one SECO-owned transmission outage.

 

SECO CEO Jim Duncan stated, “SECO has developed a priority restoration plan and has deployed local crews and outside resources in Marion, Lake, Sumter and Citrus counties. Per Florida regulatory requirements, substations and feeders with hospitals, shelters, schools and government agencies are the highest priority. The next priority is to restore power to large groups of members, and then to less populated areas with individual electric services.” The company anticipates that up to 25,000 members’ service could be restored in the first 24 hours of restoration, and crews will continue to work round the clock until all service is restored.

 

Though SECO staged hundreds of contract line and tree crew members in advance along with heavy equipment, more manpower is needed based on the significant damage. The company is working to secure additional resources. Fuel is in very short supply, and SECO is working with Governor Scott’s office to secure tankers of diesel and unleaded fuel. Transportation is also challenging with trees and lines down. Restoration may take days or even weeks, dependent on manpower and fuel.

 

Seek shelter if you or your loved ones need power to run life-saving medical devices. Floridians can access www.floridadisaster.org/shelters for shelter information by county, including general population shelters, pet-friendly shelters and special needs shelters.

 

If you are using a portable or backup generator, never let it run in enclosed spaces. Generators emit carbon monoxide gas that is a silent, odorless killer. Ensure these are connected correctly. Do not tamper with a meter to connect a generator as this requires a licensed electrician. Safety tips and storm preparation tips are available on SECO’s website.

 

To avoid scams and dangers, do not accept restoration or tree trimming assistance from someone who is asking for payment on the spot and is not a SECO employee or contractor. Under no circumstances would SECO ask for payment in the field during a restoration event. Do not attempt to reconnect services yourself.

 

As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.

Hurricane Matthew Forecast to Hit Florida as Cat 4

Per the National Hurricane Center’s 8 am forecast, Hurricane Matthew is moving northwest at 12 mph. On this track, Matthew crosses the Bahamas today and approaches Florida’s east coast tonight, strengthening to a category 4 hurricane – which means winds of 130 to 156 mph.

 

The forecasted path of Matthew remains parallel to Florida’s east coast – but models are mixed as to how close the eye will come to Florida’s shores and where it will head after it passes the state. It is certain that Central Florida residents east of I-75 will experience rain and tropical-storm-force winds.

 

Poles and lines will go down, and power outages will likely be widespread. Because crews are unable to work safely or raise bucket truck booms in winds over 35 mph, outages will be long in duration if crews cannot respond to outages until winds subside and the storm passes.

 

SECO encourages its members to report outages using smartphones or tablets at the Storm Center application on our website. It’s easy to report with the last name and house number. Members can contact SECO via Facebook and Twitter and read outage details.

 

For members less tech savvy, call and talk to a member service rep (or use the prompts to report the outage by phone at 800 732 6141. SECO’s System Operations Center is manned 24/7, and our call centers are also manned 24/7 when severe weather comes through – as will be the case as Hurricane Matthew approaches. Also report downed power lines – call 911 if there is immediate danger.

 

SECO is Storm Ready. Its emergency response plan determines the restoration priority of each feeder. Essential services like shelters, hospitals, schools and government agencies are the highest priority. Next, linemen work to restore power to large groups of members. Then repairs begin on individual services in less populated areas. All day today, additional line crews and tree trimming contractors are arriving at SECO to be staged for the restoration effort.

 

Members who need continuous power for medical devices and do not have a back-up source of power must act now. Shelters are open in the SECO area. Contact your county’s emergency operations center (EOC) to find shelter in your area – do not wait.

 

 

 

As a not-for-profit electric cooperative, SECO is dedicated to being members’ first source for accurate storm information.