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SECO News July 2023

Dear Members,

 

Wynn's WireSECO Energy’s New Strategy – New Mission: 2022 Annual Report celebrates the Cooperative’s phenomenal successes of the past year. I and the executive leadership team with the approval of the Board of Trustees have crafted a Strategy Map that will take us into the future. As your innovative energy services provider, we will continue to focus on our core business, meet the demand of increasing growth in our service area and overcome labor and supply chain shortages.

 

Specific Targets

SECO aims to maintain competitive rates, reduce operating expenses and increase member satisfaction. We are working to gain efficiencies as we engage in new technologies such as our systemwide AMI deployment. Electric cooperatives lead the industry in embracing AMI technology – 81% use AMI meters. SECO is proud to join this group of innovators. AMI renews our commitment to finding new ways to engage members to help you reduce your monthly energy costs and control your expenses. SECO, on a larger scale, must do the same to reduce our wholesale power costs – thus lowering the cost for all members.

 

Growth is the name of the game in our area, at year-end 2022, SECO provided service to 231,085 active meters. This is a 4% increase over our yearend 2021 total of 222,188. In the U.S. there are just over 830 electric distribution cooperatives. Our active meter total helps us maintain our position as the third-largest electric distribution cooperative in Florida and the seventh largest in the nation.

 

In unity with the growth rate of active meters, our 2022 kilowatt-hour (kWh) sales also increased 4%. In 2022, SECO members consumed 3.83 billion kWhs of energy compared to 3.68 billion kWhs in 2021. At year-end 2022, SECO’s investment in electric facilities topped $1.1 billion. Last year, SECO Energy invested over $7 million per month in our electric infrastructure. This investment provides affordable, safe electric service while maintaining and constructing facilities for continuing growth.

 

Cooperatives power over 56% of the nation’s landmass. The business model is stronger today than ever and is delivering reliable, innovative energy services to members across America. Read our 2022 Annual Report at SECOEnergy.com > Newsroom > Annual Reports.

 

Best regards,

 

Curtis Wynn
Chief Executive Officer

 

 


 

SECO News July 2023 Trout Lake Nature Center's Boardwalk Construction Begins With The Help Of $22,000 Grant From The SECO Energy Foundation

Trout Lake Nature Center collects grant funds

The Trout Lake Nature Center (TLNC) received $22,000 in dedicated SECO Energy Foundation grant funds to help replace a portion of its boardwalk that traverses the 230-acre Eustis preserve. Thousands of students and adults visit the Center and stroll the boardwalk and nature trails each year.

 

Over time, the wooden boardwalk has deteriorated and the TLNC Board of Directors agreed to replace it. TLNC is a significant community asset contributing to environmental appreciation and knowledge of Florida wetlands and habitat.

 

The grant from the Foundation will ensure that the boardwalk will be safe for the public to discover natural Florida landscapes for years to come.

 

The SECO Energy Foundation rounds up your bill to the nearest dollar. The donated pennies are devoted to charitable causes within the communities served by SECO Energy. Donations are tax deductible. More information can be found at www.SECOFoundation.org. You may opt out by visiting SECOEnergy.com, emailing CustomerService@SECOEnergy.com or calling (352) 793-3801. A copy of the official registration and financial information may be obtained from the division of consumer services by calling toll-free within the state (800) 435-7352 or https://csapp.Fdacs.Gov/cspublicapp/checkacharity/checkacharity.Aspx. Registration does not imply endorsement, approval, or recommendation by the state. Registration number ch70691.

 


 

Report when an Area Light is Out
Area Light Outage R code

Did you know you can report an area light outage 24 hours a day, 7 days a week – even on weekends – online using LightFinder through our StormCenter platform?

 

If you notice an area light that is out, flickering, or on during the day, visit SECOEnergy.com > StormCenter and choose LightFinder. Enter the pole number or closest address in the search bar in the upper left. An icon represents each light. Working lights are shown as a green icon, while a red icon is a light that has already been reported as malfunctioning. The icon is orange if the light has been repaired in the last 24 hours. A gray icon represents an inactive light and a blue icon is a member-owned light, which is the member’s responsibility to repair.

 

Complete the short reporting form and submit your email address to receive updates about the light’s repair status. Most area light issues are resolved within 24 hours.

 


 

SECO News July 2023 Seven Cooperative Principles A Message From President Anderson

SECO Energy is YOUR not-for-profit electric cooperative that has been serving Central Florida members in seven counties for 85 years. Established as Sumter Electric Cooperative, Inc. in 1938, we have grown from a small rural cooperative to a regional utility that serves over 235,000 homes and businesses. While SECO continues to grow and embraces innovation in the ever-changing energy industry, we hold fast to the traditional Seven Cooperative Principles.

 

1. OPEN AND VOLUNTARY MEMBERSHIP

You are the most important aspect of your cooperative. SECO is inclusive to all who reside in our service area and seek electric service as members and does not discriminate.

 

2. DEMOCRATIC MEMBER CONTROL

You have a vote in the cooperative’s governance process. Members elect a Trustee from their geographic District and are called on yearly to vote on Annual Meeting business. No matter your economic participation level with the amount of kWh you purchase annually, one membership equals one vote.

 

3. MEMBERS’ ECONOMIC PARTICIPATION

The cooperative’s equity is contributed equally to by the membership based on the pro-rata purchase of power annually – in the form of Capital Credit allocations. Members (through their elected Board of Trustees) manage that capital democratically. You own a portion of the cooperative’s equity through your annual Capital Credit allocations. SECO Energy returns margins to the membership in the form of Capital Credit retirements yearly with Board of Trustee’ oversight and approval.

 

4. AUTONOMY AND INDEPENDENCE

Cooperatives are independent, self-governing associations with Trustees who are elected by the membership. This allows members to exercise freedoms, such as voting, within the structure.

 

5. EDUCATION, TRAINING, AND INFORMATION

One of our most important tenets, SECO Energy shares information and cooperative updates in monthly SECO News editions, billing statements, the website, social media and news releases. Employee training activities are paramount to maintaining and building our knowledgeable workforce to serve you. Read page 4 to learn more about the 2023 SECO Energy Scholarship awardees – these bright students are the future of the energy industry.

 

6. COOPERATION AMONG COOPERATIVES

Collaboration is essential in today’s fast-paced world. During natural disasters, cooperatives network for mutual aid in the form of employees, equipment and essential supplies to restore service safely and expediently. During Hurricane Irma in 2017, cooperative employees from 13 states responded to our request for aid and traveled to our area from as far as Wisconsin.

 

7. CONCERN FOR COMMUNITY

The decisions we make as a cooperative are in the best interests of the communities we serve. Just this year, we launched the SECO Energy Foundation to better serve our communities with more outreach both financially and through face-to-face engagement. Read page 2 to learn about the Trout Lake Nature Center’s recently funded grant of $22,000 that is being used to rebuild a dilapidated boardwalk that thousands of visitors explore each year.

 

SECO Energy is grateful for its members. Through our employees’ work every day, our members’ lives are better – with safe, innovative electric service, a commitment to member satisfaction and quality of life in the communities where we live and serve.

 


 

Surge Mitigator

SECO Energy’s Surge MitiGator™ chomps down on voltage and spikes and surges. The meter-based surge arrester blocks surges and voltage spikes that enter through the electric line and damage appliances and electronics. Surges are caused by lightning, vehicle accidents, small animals, fallen trees and other unpreventable anomalies.

SECO Energy Surge Protection Arrester Ring

 

Lease the protection for only $5.95 plus tax per month with a $25 installation fee. Purchase prices range from $349 to $399, and installation is free. The purchased product carries a 15-year warranty. A leased protector is automatically replaced at the end of the warranty without charge.

 

The surge arrester at the meter is the first step in protection. Purchase point-of-use surge devices at a big box or hardware store to protect appliances and electronics inside your home. Enroll at SECOEnergy.com > Energy Solutions > Surge MitiGator and complete our web form.

 


 

2023 SECO Energy scholarship winners

 

Congratulations to SECO Energy’s 2023 Scholarship Awardees! Each local scholarship recipient will receive $3,000 to fund their education in preparation for an energy-industry career.

 

SECO Energy Scholarships are awarded to high school seniors graduating in May or June of the current year. To receive the award, the student must reside in a home served by SECO and enroll full-time in an accredited Florida college, university or trade school by the end of 2023. Core studies focus on technology, engineering, math or business, ultimately leading to a career in the energy industry, ideally with SECO Energy.

 

THE 2023 SECO ENERGY SCHOLARSHIP AWARDEES ARE:High School scholarships

TANNER COPEN Leesburg High School

LAUREN ASHLEY MICKENS Lake Minneola High School

BROC KINLEY South Sumter High School

GRACE FLYNN South Lake High School

IMANI LINZY Lake Weir High School

ANDREW COLLINS The Villages Charter High School

GRANT DAVID Tavares High School

 

SECO Energy is hiring! View open positions, set up job alerts and apply online, visit SECOEnergy.com > Contact > Careers. We offer competitive wages, comprehensive medical and dental insurance, generous paid time off, 401k with company matching contributions, employee-referral program, remote work capability for certain positions and student loan reimbursement. Join the SECO Energy team today.

 

Read the full July 2023 SECO News online.

SECO News, December 2020

 

Duncan’s Digest – 2021 United Way Pledge Drive

 

SECO Energy employees have been exceptionally generous this year. Their philanthropic spirit is fostered by one of our Cooperative Principles: Concern for Community. Many employees, some who are not members themselves, have joined me in supporting SECO’s Pennies from Heaven charitable fund. Employee and member donations to Pennies from Heaven have funded member bill payment assistance and provided funds for local food banks experiencing critical shortages.Employees have also donated generously to our yearly Toys for Tots donation drive.

 

May 2018 SECO News Duncan's Digest

 

SECO employees recognize that local community help is needed year-round and not only during the Christmas season. For this reason, employees take part in an annual employee-funded United Way Pledge Drive. This year has been challenging for some local families who have struggled through the COVID-19 pandemic and resulting shutdown. The need may well extend into next year.

 

For our 2021 United Way Pledge Drive, employees willingly pledged $61,433 to United Ways in ten local counties. This donation makes a big difference in the lives of local families. SECO’s 400+ employees live in or near the counties we serve, and employees choose the county where their donated dollars will benefit.

 

The bulk of our employees live in Citrus, Lake, Marion and Sumter Counties, and these counties received the highest dollar amounts in donations. The breakdown by county is:

Lake and Sumter: $29,508

 

Marion: $20,885

 

Citrus: $6,023

 

Other Counties (Gilchrist, Hernando, Levy, Orange, Pasco and Polk): $5,017

 

Total: $61,433

 

Join SECO employees in their effort to promote the United Way’s mission to improve lives by mobilizing the caring power of communities to advance the common good. Education, income and health care are United Way’s key focuses. Visit United Way to donate or volunteer.

 

I am grateful for our employees’ generosity and dedication to our members and the communities we serve. From the SECO family to yours, Merry Christmas and Happy New Year!

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News December 2020 Engage With Electra To Win

Engage With Electra to Win

 

Earlier this year, SECO Energy upgraded its phone system to a new, user-friendly interactive voice response (IVR) system. Our virtual agent’s name is Electra, and she is available 24 hours a day, 7 days a week.

 

Engage with Electra to win! Starting December 1, members who interact with Electra virtually and don’t request a SECO member service representative will be eligible to win a $25 gift card. We’ll draw one winner each week.

 

Electra is multi-functional. She can answer thousands of calls virtually and save you from waiting on hold for rep assistance.

 

BILLING INQUIRIES: Ask Electra “What is my balance?” or ask her “What is the due date?” Need more billing information? Electra can answer questions such as “What was my last payment amount?” or “When was my last payment date?”

 

PAY YOUR BILL: Tell Electra “Pay my bill,” and she will transfer you to our PayNow payment processor. You can pay your bill by phone using a credit or debit card or electronic check without a convenience fee.

 

PAYMENT ARRANGEMENT*: Ask for a “Payment Arrangement” or an “Extension.” Electra will schedule terms – all without you having to speak with a rep.

 

DISCONNECT SERVICE: If you’re moving out of SECO’s service area and need to disconnect service, tell Electra to “Disconnect Service.” Please provide Electra with a forwarding address for future Capital Credit returns.

 

REPORT A POWER OUTAGE/UPDATE OUTAGE NOTIFICATIONS: Call Electra to report a power outage. Say the word “Outage,” and she will guide you through easy prompts to report the outage for you. To update your outage notifications, say “Update Notifications.” If you’re calling from a cell phone, Electra will ask if you want her to text you a link to StormCenter to update your outage notification preferences on your smartphone or tablet.

 

CHECK OUTAGE STATUS: Electra can give you details on the status of a current outage. Just say “Check Status,” and Electra will provide the crew status, estimated restoration time and outage cause if known.

 

REPORT AN AREA LIGHT OUTAGE: Find an area light issue? Just locate the pole number, call Electra and say “Report an Area Light Outage.” Read page four to learn how you can report area light outages online 24/7 with SECO Energy’s LightFinder tool on StormCenter.

 

SERVICE TROUBLE: Experiencing a service problem such as partial power or a wire down? Call Electra and say “Service Trouble.” Electra will automatically create a service trouble ticket.

 

Call Electra at (352) 793-3801 and let her assist you virtually for a chance to win a $25 gift card each week. Winning account must be active at the time of the drawing. Look for the first month’s weekly winners in February 2021 SECO News.

 

Good luck!

 

*Electra can schedule a payment arrangement for eligible accounts only.

 


 

SECO News December 2020 Area Light Out? Report it Online

Area Light Out? Report it Online

 

Need to report a malfunctioning area light? Report a light that is completely off, flickering or staying on during the day using our easy and convenient online tool called LightFinder, which is available through SECO Energy’s StormCenter platform.

 

Visit StormCenter 24/7 to report power outages, report area light malfunctions, update your communications preferences and more. To report an area light outage, choose the LightFinder tile. Enter the area light pole number or near address in the search bar, then click on the light icon to report the lighting issue. Review the light’s details and add comments if needed. Include your email address in the submission to receive updates about the light’s repair status.

 

A green light icon indicates there is no known area light issue. When an area light trouble ticket is issued, the icon turns red. Lights represented by an orange icon have been repaired in the last 24 hours. Member-owned lights are shown as a blue icon, and a gray icon indicates an inactive light.

 

SECO repairs most area light issues in less than 24 hours.

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Richard and Jill Nash from Clermont are the November winners of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles page for more details.

 

Watch SECO News for next month’s charger winner.

 


 

SECO News December 2020 StormCenter Word Search

StormCenter Word Search

 

SECO Energy’s StormCenter outage and communications platform is available online 24 hours a day, 7 days a week. Report power outages, area light malfunctions and update or enroll in outage notifications. Visit StormCenter online.

 

December 2020 StormCenter word search

 


 

SECO News December 2020 Save Energy With A Smart Thermostat

Save Energy With a Smart Thermostat

 

Give yourself the gift of energy savings this holiday season. Invest in an ENERGY STAR rated smart thermostat to take the guesswork out of indoor temperature settings and to reduce your energy costs.

 

Smart thermostats are Wi-Fi-enabled devices controlled with your smartphone, tablet, smart speaker or other device connected to the internet. Installing a smart thermostat allows you to schedule your home’s temperatures for comfort. Some units learn your habits and preferences. Smart thermostats will provide you with data on your home’s energy use and other features.

 

The recommended thermostat setting for energy efficiency is no lower than 78 degrees in the summer and no higher than 68 degrees in the winter. You can save 6 to 8% annually for each degree higher you set the thermostat during the summer and reduce your heating costs by 3 to 5% in winter for each degree you lower the thermostat.

 

Bright Idea: If you’re going on vacation, set the thermostat to 82 degrees in the summer or 55 degrees in the winter.

 


 

SECO News December The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Say goodbye, 2020, and hello to 2021. The Old Farmer’s Almanac shares ideas for us to embrace a healthier lifestyle. Make a 2021 resolution to spend at least 120 minutes outdoors each week, schedule doctors’ visits and add online aerobics classes to your workout routine. Give your health a boost by adopting a dog or cat. 92% of dog owners believe their dog makes them healthier, and 85% of cat owners feel the same.

 

Some of the fun trends for 2021 are restaurants using edible tableware, paperless menus and local farmers selling produce and veggies in traditional supermarkets. Also making a comeback are houseplants and native plant designs in outdoor landscapes.

 


 

SECO News December 2020 Surgeo Picks A Winner

Surgeo Picks a Winner

 

Congratulations, Harriette Lowrey from The Villages who won a free one-year Surge MitiGator lease! We chose Ms. Lowrey’s name at random from all members subscribed to SECO Energy’s Surge MitiGator protection on or before October 31.

 

Take Surgeo’s advice and enroll in SECO Energy’s Surge MitiGator protection to take the bite out of damaging surges and spikes. Our meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator is designed to protects your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus $25 installation fee. The purchase price ranges from $349 to $399, with installation included. To enroll online or review the MitiGator warranty, visit Surge MitiGator online.

 

Read the full December 2020 SECO News online.