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SECO Energy Tracking Tropical Depression Fred

SECO Energy is tracking Tropical Depression Fred as it moves closer to the Florida Peninsula. Currently a tropical depression, forecasters predict that Fred will pick up speed and intensity to become a tropical storm before making landfall.

 

Tropical Depression Fred is moving west-northwest at 10 mph with sustained winds of 35 mph. The National Hurricane Center warns Floridians along the west coast to prepare for heavy rain and possible flooding beginning on Sunday. Current models show a possible landfall in Big Bend area in the Panhandle early Monday morning as a tropical storm.

 

SECO members will feel the effects from Tropical Storm Fred on Sunday. Fred’s outer rainbands will affect SECO’s service area for over 24 hours from early Sunday morning through Monday morning. Wind gusts off Florida’s west coast could be as high as 50 mph. The western portion of SECO’s service area especially Citrus County will feel the worst impact with maximum sustained winds of 30 mph. Expect severe weather and possible tornadoes. SECO’s service territory has experienced above-average rainfall the last two months which means more rain could bring trees crashing down and create extended power outages.

 

CEO Jim Duncan encourages members to monitor Tropical Depression Fred stating, “Tropical Depression Fred has the potential to bring heavy rain and winds to our area. Fred will most likely develop into a tropical storm. SECO Energy is prepared for Tropical Depression Fred and the weather effects this system will bring into our area. Now is the time to prepare your home and families and gather your emergency supplies. Don’t wait until the last minute to prepare.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text, voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored that includes the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. At StormCenter, members can view the outage map, manage notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

SECO Energy Recovers from Tropical Storm Elsa

SECO Energy employees and contractors worked overnight and will continue throughout the day restoring outages caused by Tropical Storm Elsa. The storm strengthened into a Category 1 hurricane Tuesday evening as it approached the Tampa Bay area, but lost intensity and reverted back to tropical storm strength.

 

Currently, the storm is moving north at 14 mph with maximum sustained winds of 65 mph. The 11 AM forecast from the National Hurricane Center (NHC) shows Tropical Storm Elsa making landfall in Taylor County along the North Florida Gulf Coast. Once Elsa leaves Florida, it is predicted to travel along the east coast and create storm surges in Georgia and South Carolina.

 

SECO Energy began monitoring Tropical Storm Elsa last week and was well prepared. SECO’s system fared extremely well overnight as the storm’s rain bands soaked the cooperative’s service territory. Elsa also brought tornado watches, warnings and strong winds. There were no large substation or feeder outages, and just 300 services were without power during the overnight hours. Rain will continue today as Tropical Storm Elsa leaves Central Florida.

 

CEO Jim Duncan commends the employees’ and contract crews’ restoration effort. He stated, “I am extremely grateful for the efforts of our SECO employees. We prepare for the worst and our employees are ready to respond to outages 24/7. I also want to acknowledge the contract line and vegetation crew reinforcements who answered our call to assist with Tropical Storm Elsa restoration.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text, voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored that includes the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. At StormCenter, members can view the outage map, enroll or manage notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by liking SECO’s Facebook page and following @SECOEnergy on Twitter.

SECO Energy Braced for Tropical Storm Elsa

SECO Energy is monitoring Tropical Storm Elsa as it creeps closer to Florida’s Gulf Coast with a predicted landfall near Cedar Key. SECO Energy is StormReady and prepared for Tropical Storm Elsa’s impact to its service area late Tuesday night through Wednesday.

 

Tropical Storm Elsa has remained intact as it moved across Cuba and through the Florida Straits. The current forecast from the National Hurricane Center (NHC) shows Tropical Storm Elsa moving north northwest with maximum sustained winds up to 60 mph. Earlier today, the Key West airport reported wind gusts up to 48 mph.

 

The weather forecast for SECO’s service area has changed significantly since Monday. Members in Citrus, Hernando, Levy and Marion Counties may experience maximum sustained winds up to 35 mph with gusts up to 55 mph. Members in Lake and Sumter Counties may experience maximum sustained winds up to 28 mph with gusts up to 40 mph. It’s important to understand that when wind speeds exceed 35 mph, bucket trucks are grounded for safety. SECO will suspend restoration operations until wind speeds fall under 35 mph.

 

The heaviest winds and rain are expected to arrive just after midnight Wednesday morning and may last until noon. SECO members in all areas should be prepared for heavy rain from Tropical Storm Elsa beginning late Tuesday afternoon and lasting through Wednesday. The area along I-75 and west to the Gulf Coast will likely feel the most impact from Elsa. The grounds are already heavily soaked after a rainy June. More rain could bring trees down and create extended power outages.

 

In preparation, SECO Energy has called on outside crew reinforcements to assist with power restoration as a result of Tropical Storm Elsa. Over 100 contracted line crews and vegetation crews are arriving today ahead of the storm.

 

Shelters have opened in Citrus and Marion Counties. In Citrus County, the special needs shelter is open at Citrus County Renaissance Center at 3630 W. Educational Path, Lecanto, 34461. The general shelter is open at Lecanto Primary at 3790 W. Educational Path, Lecanto, 34461. In Marion County, West Port High School is open for special needs, general population and pets at 3733 SW 80th Avenue, Ocala, 34481.

 

CEO Jim Duncan urges members to prepare for the possibility of power outages from Tropical Storm Elsa’s heavy rain and wind. He stated, “We’ve been watching Tropical Storm Elsa since last week and the forecast has changed often. The wind speed predictions have changed significantly almost overnight. Expect a greater impact from Tropical Storm Elsa than we previously expected. This storm will bring heavy rain and wind to almost every corner of our service area very early Wednesday morning. Be prepared for the possibility of extended power outages from the storm.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text, voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored that includes the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. At StormCenter, members can view the outage map, enroll or manage notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by liking SECO’s Facebook page and following @SECOEnergy on Twitter.

SECO Energy Preparing for Tropical Storm Elsa

SECO Energy continues its preparations for Tropical Storm Elsa and the weather effects this storm will bring to its service area. Tropical Storm Elsa looks poised to make landfall at Cedar Key on Florida’s Gulf Coast sometime Tuesday evening.

 

The current forecast from the National Hurricane Center (NHC) shows Tropical Storm Elsa with maximum sustained winds up to 65 mph. The storm has stalled over western Cuba and has slowed to 14 mph as it moves northwest. Elsa’s tropical storm-force winds extend 75 miles from the center. There is still the potential for Tropical Storm Elsa to intensify as it moves past Cuba and into the Gulf of Mexico. The storm’s eventual landfall, final track and intensity continue to remain uncertain.

 

SECO members should be prepared for heavy rain from Tropical Storm Elsa beginning late Tuesday afternoon and lasting through Wednesday. The area along I-75 and west to the Gulf Coast will likely feel the most impact from Elsa. The wind speed is forecast to be sustained at 18 to 20 mph and wind gusts of 25 to 35 mph. The grounds are already heavily soaked after a rainy June. More rain could bring trees down and create extended power outages.

 

CEO Jim Duncan urges members to remain vigilant for Tropical Storm Elsa. He stated, “Tropical Storm Elsa has the potential to pick up speed, intensity and develop into a bigger storm. Don’t be caught off guard. Continue to follow the storm’s forecast, prepare your families, secure your homes and have your emergency supplies available and easily accessible. Members close to the west coast should be especially cautious.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text, voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored that includes the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. At StormCenter, members can view the outage map, enroll or manage notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by liking SECO’s Facebook page and following @SECOEnergy on Twitter.

SECO Energy Tracking Hurricane Elsa

SECO Energy is tracking Hurricane Elsa as it continues toward Florida. While Elsa’s final track, eventual landfall and intensity remain uncertain, SECO Energy is preparing for the weather effects this storm will likely bring to its service area.

 

The National Hurricane Center (NHC) upgraded Elsa to a Category 1 hurricane at 8 a.m. today. Elsa is moving at 28 mph to the west and northwest. Forecasters expect this track to continue through Sunday, July 4, with landfall at or near Tampa on Tuesday at 8 p.m. After Sunday, though, the track could change depending on Hurricane Elsa’s interaction with Cuba, a high-pressure system and a trough coming into Florida.

 

There is a potential for SECO members to feel an impact from Hurricane Elsa. Forecasters predict SECO’s service area could begin to feel the effects of Hurricane Elsa on Tuesday and Wednesday. Members should expect heavy rains for at least 24 hours and windy conditions especially in the western part of the service area. The grounds are heavily soaked after a rainy June. More rain could bring trees crashing down and create extended power outages.

 

CEO Jim Duncan encourages members to prepare for Hurricane Elsa, saying, “Hurricane Elsa may be Central Florida’s first test of the 2021 Atlantic hurricane season. I urge all SECO members to gather your emergency supplies and prepare for this storm and the possibility of more storms this hurricane season. Hurricane forecast experts have predicted this hurricane season will have above-average activity. As we’ve seen recently, supplies sell out quickly when disasters are near, don’t wait until the last minute to prepare.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, enroll or manage your notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

SECO News, June 2021

 

Duncan’s Digest – StormReady: Hurricane Season Warning

 

The 2021 Atlantic hurricane season began June 1. SECO Energy uses a unique and well-tested response plan that stands ready when typical afternoon thunderstorms occur and when our service area is affected by tropical storms or hurricanes. SECO is StormReady, and I urge you and your family to prepare proactively for hurricane season.

 

May 2018 SECO News Duncan's Digest

 

All signs point to the potential for a very active hurricane season this year. In April, The Department of Atmospheric Science at Colorado State University (CSU) published its Atlantic hurricane season forecast. CSU predicts that this year’s Atlantic hurricane season will have above-normal activity.

 

These experts predict there will be a total of seventeen named storms. Eight of these will develop into hurricanes and four of these will become major hurricanes (Category 3, 4 and 5).

 

Compared to the historical record between 1991 and 2020, the projections for this year are higher than average. During this period, the Atlantic hurricane season averaged fourteen named storms. Seven of these became hurricanes, with three developing into major hurricanes.

 

An above-average activity hurricane season was predicted for last year as well. The 2020 season broke records with thirty named storms. Frankly, we were extremely lucky that these storms veered away from Central Florida. Tropical Storm Eta in mid-November was the only named storm that directly affected SECO’s service area last year.

 

One tropical storm or hurricane spinning through our service area is all it takes to make this a memorable season for SECO Energy members and employees. Part of storm readiness is our commitment to storm hardening our electrical system – valued at about $1 billion. Annually, we replace aging distribution poles and install concrete transmission poles to replace older wooden poles. Our robust vegetation management program also plays a key storm readiness role with a goal of trimming vegetation back from the entire 12,000 miles of overhead line systemwide every five years.

 

If you or a family member rely on life-sustaining medical equipment and cannot be without power for an extended time, your home should have a secondary backup power source available. You may need to relocate to a shelter to wait out the storm in the event of an outage. As a start, register with the Florida Special Needs Registry at FloridaDisaster.org that provides local first responders with information about your needs.

 

SECO’s StormReady approach also includes our online StormCenter outage map and communications platform that is available 24/7 on your smartphone or tablet. Report an outage, view the outage map, check the status of a current outage and report an area light malfunction.

 

Enroll or update your outage notifications through StormCenter today. We’ll send you an email, text, voice message or all three when the system detects an outage affecting your service. You’ll receive a follow-up communication when the outage is restored. Visit StormCenter and click on the Manage Notifications tab.

 

It is critical to prepare before a storm arrives. Gather your emergency supplies early using this month’s Word Search on page 5. Supplies sell out quickly when a storm is approaching. Prepare your home in advance and make an emergency plan with your family.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

SECO News June 2021 Advice From The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Plan your summer fishing trips with The Old Farmer’s Almanac’s best fishing days. The sun, moon, tides and weather all affect fish activity. The best time of day to fish is when they are most active – fish often feed more in the early morning and late evening. It is believed that fish feed more during a full moon as well. This summer’s best fishing dates are June 10 – 24, July 9 – 23, August 8 – 22 and September 6 – 20. Read this month’s Florida Fauna & Flora to learn more about the sailfish, Florida’s state saltwater fish.

 

 

September SECO News Safety Corner

Safety Corner – Vehicle Accidents and Utility Lines

 

A report by the National Safety Council (NSC) finds that over 42,000 people died in vehicle crashes in 2020. This statistic is an increase of 8% from 2019. Most alarming is the number of miles driven last year was much lower than the year before.

 

In SECO Energy’s service area, 91 separate vehicle crashes occurred that involved utility poles or other infrastructure in 2020. These crashes alone interrupted electric service to over 31,000 accounts.

 

Accidents involving downed power lines are extremely dangerous. Always assumed downed lines are energized and dangerous – and can kill. Stay in the vehicle if possible. Inform the 911 dispatcher that power lines are down near the crash site.

 

If you smell smoke or the vehicle catches fire, follow these steps to safety:

 

• Open the vehicle door but do not touch exterior metal that may be energized.
• Jump clear of the vehicle, landing with both feet on the ground at the same time.
• Again, do not touch the metal on the vehicle while touching the ground.
• Walk in a shuffling motion or bunny hop to safety.

 

If you witness an accident involving downed lines near or on the vehicle, stay away from the car and its occupants and call 911 immediately. Try your best to get the occupants’ attention and warn them to stay in the car if safe to do so.

 

Share this information with your family – especially younger drivers. For more tips on how to be safe around electricity, visit our Electrical Safety section on our website.

 

 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Paula Stewart from Tavares is the latest winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

 

Watch SECO News for next month’s charger winner.

 

 

2021 SECO Energy Youth Scholarship Awardees

 

For decades, SECO Energy has awarded scholarships annually to deserving high school seniors who live in a home served by SECO. Over the years, we have provided over $500,000 in scholarship funds to over 300 students to help fulfill their dreams.

 

This year, we awarded nine students interested in a career in the energy industry and planning to attend a Florida college, university or vocational/trade school.

 

Join us in congratulating our 2021 SECO Energy Scholarship awardees:

 

LEIGHTON LEE BAKER
Eustis High School: Plans to attend Lake-Sumter State College and study electrical engineering. Leighton took part in the Eustis High School swim team, robotics and debate club.

 

LANDEN CARTER
The Villages Charter High School: Seeks an AAS degree in electrical distribution technology from Lake-Sumter State College. Landen played baseball and enjoys hunting, fishing and spending time with family.

 

AUSTON CHISENHALL
South Lake High School: Plans to attend Lake-Sumter State College and study business. Auston likes to fish, and while in school, participated in baseball and business classes.

 

ASHLEY DELEZENNE
The Villages Charter High School: Majoring in finance at Stetson University. Ashley is a member of the National Honor Society and spends time tutoring and volunteering at sporting events.

 

SHANIA DELPINO-LITTLE
The Villages Charter High School: Will attend the University of South Florida and major in accounting. Shania served as Secretary of the Science National Honor Society Club, the Vice President of the Student Activities Club and is a member of the National Honor Society.

 

SEBASTIAN LOAIZA
Belleview High School: Will major in computer science at the University of South Florida. Sebastian plays soccer and is a member of the Interact Club and the Robotics Automation Design (RAD) Club.

 

MICHAEL M. MARVIN, JR.
The Villages Charter High School: Plans to complete the electrical lineman program at Northwest Lineman College. Michael attended advanced placement courses in high school and enjoys football and weightlifting.

 

BRENDAN SIMONS
The Villages Charter High School: Is attending Florida Atlantic University to major in business. Brendan played baseball and participated in the Engineering Club and Rho Khappa.

 

COLIN B. SORENSON
South Lake High School: Is majoring in biological sciences at Florida State University. While in high school, Colin played baseball, basketball and is a member of Business Professionals of America.

 

Good luck, students, in reaching your education and future career goals!

 

 

SECO News June 2021 Emergency Supplies Word Search

Emergency Supplies Word Search

 

SECO Energy is StormReady and stands prepared for the 2021 Atlantic hurricane season. Gather the list of emergency supplies below. Have enough on hand for each person for at least three days.

 

June 2021 Word Search

 

 

SECO News June 2021 Connect With Electra

Connect with Electra

 

We invite you to connect with our virtual assistant Electra through our easy-to-use interactive voice response phone system.

 

Electra can assist thousands of members at the same time. Without waiting for a live agent, Electra can help you check your balance, find billing due date, disconnect service, report a power outage or service problem, check the status of a current outage or complete a payment arrangement.

 

To reach out to Electra, give her a call at (352) 793-3801. This number takes the place of any local numbers to Member Service Centers that were previously used.

 

If you request to speak to a live agent and call volume is high, Electra can save your place in line and arrange a callback during our regular business hours.

 

Read the Winners’ Circle article below for our latest winners.

 

 

SECO News February 2021 Winners' Circle

Winners’ Circle

 

Four lucky winners who have completed a call with Electra won a $25 gift card. Congratulations, winners!

 

Carmen Linzey from Wildwood

 

Angela Medina from Ocala

 

Audrey Reed from Howey-in-the-Hills

 

Nola Jenzen from Lady Lake

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

 

Jade Greene from Tavares is the winner of a $200 SECO Energy bill credit.

 

Matthew Ketchum from Clermont is the winner of a NEST thermostat.

 

Judy Robertson from Lady Lake is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners.

 

 

SECO Energy June 2021 Summer HVAC Check-Up Banner, Illustration of person fixing an AC Unit

Summer HVAC Check-Up

 

In Central Florida, the largest energy user in your home is the HVAC system. HVAC use accounts for about 35 to 40% of your energy use (energy.gov). Florida’s high humidity levels also make high temperatures feel hotter. Using a dehumidifier during the summer months and a humidifier in the colder months may increase your comfort level.

 

We recommend scheduling an HVAC check-up with a qualified technician annually. Preventative maintenance will help your unit to operate more efficiently. Yearly maintenance will also help you avoid unexpected and often costly repair bills. Change or check HVAC filters each month or as directed according to the manufacturer’s instructions.

 

Weather plays a significant role in your energy usage. Try the Home Energy Assessment for a complete online energy audit that is tailored to your home and lifestyle. Our Energy Estimator shows you the math behind your monthly kilowatt hour (kWh) usage. We publish a monthly weather blog called Sunshine State Stats on our website and social media. Find these tools and more energy-efficiency ideas on the Energy Solutions section of our website.

 

Read the full June 2021 SECO News online.

SECO News, May 2021

 

Duncan’s Digest – 2021 “Just Business” Annual Meeting Recap

 

We celebrated our 2021 “Just Business” 83rd Annual Meeting on Thursday, March 25. We opted to hold the event virtually to avoid the large crowd that traditionally gathers for our onsite Annual Meetings. If you couldn’t watch live, you can watch the full video on our Annual Meeting website section.

 

May 2018 SECO News Duncan's Digest

 

The Meeting was live streamed through webcast, Facebook Live and YouTube. Members tuned in to watch our Board President and District 4 Trustee Richard Dennison call the Meeting to order and close the voting platform at 4:30 p.m. Our Vice President of Corporate Communications and Energy Services Kathryn Gloria gave the invocation and led the Pledge of Allegiance and National Anthem which was prerecorded by SECO Energy’s Manager Consumer Billing & Accounting Tim Wallace.

 

During Board introductions, we welcomed new Trustee Morgan Hatfield to the Board. Ms. Hatfield was elected in early February to represent District 9 and began her duties on March 29.

 

Mr. Dennison’s President’s Report provided an overview of the quorum and Annual Meeting requirements Florida cooperatives adhere to under Florida Statute. Two years ago, a Bylaws revision was approved that allows electronic, in-person and by-mail voting on Annual Meeting business to achieve a quorum. Almost 5,000 members voted this year to approve a Bylaws Revision and the 2020 Annual Meeting Minutes. All members who voted were eligible to win 1 of 100 prizes.

 

My state of the company address reported on the excellent financial health of the cooperative. At year-end 2020, our meter count had grown to 216,477 ranking SECO as the third-largest cooperative in Florida and seventh-largest in the nation. Last year, you and your fellow members consumed 3.64 billion kilowatt hours which is an increase of about 1.7 million over 2019.

 

SECO’s investment in its electric system is approaching the $1 billion mark at a current valuation of $955.9 million to support the increased demand for affordable energy in our area. Our TIER rating is 2.87 and member equity equals 33.64%. In the customer satisfaction arena, our 2020 ACSI score is an impressive 91. These are all very healthy ratios in the cooperative utility world.

 

If you’re interested in learning more about our fiscal health, the “Just Business” 2020 Annual Report is available online. Our Independent Auditor’s Report is included with the cooperative’s 2020 and 2019 financial statements.

 

During the “Just Business” Annual Meeting, we held the traditional military branches tribute and recognized the efforts of the 400+ SECO employees, Board of Trustees and local first responders. I also announced my plan to retire as CEO in January 2022, making this my last Annual Meeting as CEO. Admittedly, I wanted my final Annual Meeting address to be live with a large audience in attendance. Unfortunately, large gatherings are currently not in the best interest of our members and employees.

 

Thank you to all who tuned in to watch the Annual Meeting live. If you could not tune in, you can view the full video online.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

SECO News May 2021 The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

A new friend with fur, feathers or scales may help you reduce stress and offer valuable companionship. The Old Farmer’s Almanac has advice on which pet may be the best fit for your home and family. Almost 60% of U.S. households include at least one pet. Dogs rule the home because they are loving and affectionate but require a hefty time commitment. Cats may be less affectionate and more independent than dogs, but they usually involve less work. Fish are beautiful and colorful but need a clean and well-maintained tank to live. Birds are fun to watch and may add a lively tune or funny voices to your home – but can be messy.

 

Want to spread the love for pets and wildlife? Purchase or lease the Surge MitiGator and SECO will donate $5 to a pet or animal rescue or shelter of your choice. Read on for more details.

 

 

SECO News May 2021 Surgeo Loves Pets Through June 15

Surgeo Loves Pets – Through June 15

 

In February SECO News, Surgeo asked for members’ help in supporting domestic and wildlife shelters and rescues by enrolling in SECO Energy’s Surge MitiGator™. For every new MitiGator enrollment, SECO donates $5 to a local pet shelter in Citrus, Lake, Marion or Sumter Counties.

 

February through March, 1,120 members completed a new Surge MitiGator enrollment, which equaled a $5,600 donation divided among local pet and wildlife rescues.

 

Take the bite out of damaging surges and spikes with the Surge MitiGator. Surges are caused by lightning, vehicle accidents involving SECO facilities, small animals, birds or fallen trees. Power surges can damage or destroy household appliances and sensitive electronics such as televisions, computers, stereo equipment and more.

 

SECO’s meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

 

Enroll in SECO’s Surge MitiGator™ to donate $5 to the shelter or rescue of your choice. Visit our Surge MitiGator website section and click on the enroll icon to fill out the webform and choose which pet shelter will receive a $5 donation on your behalf from SECO. The promotion ends June 15.

 

 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Kathy Ziegler from Ocala is the April winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

 

Watch SECO News for next month’s charger winner.

 

 

SECO News May 2021 Safety Corner Generator Safety

 

Safety Corner – Generator Safety

 

Atlantic hurricane season begins June 1. If you plan on using a portable or permanent generator as a source of back-up power during a power outage, learn to operate your generator correctly and safely before a storm impacts our service area.

 

Follow the safety warnings below to operate a generator.

 

• To protect yourself, your family, your property and SECO employees and contractors, read and follow the generator owner’s manual and pay close attention to the safety instructions.

 

• A qualified electrical contractor must install a permanent generator with a disconnect and transfer switch. This is NOT a DIY job.

 

• A qualified electrician is required to connect a generator to an electrical panel. An incorrect connection could electrocute the user or endanger our employees and contractors.

 

• Follow local, state and national fire and electric codes. A permit is required to install a permanent generator.

 

• Before starting your generator–always disconnect from your metered electric utility service.

 

• Never run a generator inside a building – even in a garage – it is a hazard and violates safety codes because it generates deadly (and odorless) carbon monoxide (CO).

 

• Be sure the area where a generator is operating is adequately ventilated, has sufficient airflow and is away from open windows.

 

• Store gasoline and diesel in approved containers out of the reach of children. Never fuel the generator while it is running.

 

• Extinguish all flames and cigarettes when handling fuel.

 

• Stage a fully charged, approved fire extinguisher near the generator.

 

• Use extension cords free of exposed wires and frayed shielding.

 

• Never remove or tamper with a generator’s safety devices.

 

• Do not attempt to repair a generator. A qualified technician should perform repairs and service as needed.

 

• Generator engine parts are very hot during operation. Severe burns may result. Always keep children away.

 

Improper use or installation of an electric generator can cause property damage, severe injury or even death. Members who use a generator to operate life-saving equipment should verify the generator’s compatibility. Learn more about proper generator use and safety tips; view our generator safety video on our website.

 

 

SECO News May 2021 Generator Safety Word Search

 

Generator Safety Word Search

 

A generator may come in handy during storm season. Make a commitment to safety while running a generator to protect you, your family and SECO employees and contractors.

 

May 2021 SECO News Word Search

 

 

SECO News May 2021 PCA Adjustment

 

PCA Adjustment

 

The commodities market is changing, and natural gas prices are rising. This affects fuel costs associated with producing power at Seminole Electric Cooperative’s natural gas plants. In turn, those costs are passed along to SECO members with the Power Cost Adjustment (PCA) factor line item on the monthly electric bill. On May 1, the SECO Energy PCA changed to keep pace with the market and wholesale power costs. The result is the cost of 1,000 kilowatt hours increased from $116.90 to $121.00

 

Need help paying your bill? View our interactive map to find an agency in your area.

 

 

SECO News February 2021 Winners' Circle

 

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

 

Winners Are:

 

Jeffrey Moody from Umatilla

 

Dona Macomber from Webster

 

Peter Cockcroft from Bushnell

 

Francis Campbell from Clermont

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

 

Josh McIntyre from Lake Panasoffkee is the winner of a $200 SECO Energy bill credit.

 

Thomas Binkley from Clermont is the winner of a NEST thermostat.

 

Jacob Dickman from Ocala is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners.

 

 

SECO News October 2020 StormCenter

 

StormCenter

 

Before the Atlantic hurricane season begins on June 1, enroll in StormCenter outage notifications via email, text, voice messages or all three.

 

StormCenter identifies the service locations affected by an outage and proactively sends a notification with the estimated restoration time, crew status and more. Once service is restored, you’ll receive a message that includes the outage cause if known. You can set do not disturb times if you don’t want to be called in the middle of the night about an outage or restoration. To choose notification preferences, visit StormCenter on the website and click on the Manage Notifications tab.

 

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. Click “Report Outage” and enter the account holder’s last name and house number (or the account or phone number). Find the status of an existing outage on the Check Status tab.

 

Read the full May SECO News online.

SECO News, December 2020

 

Duncan’s Digest – 2021 United Way Pledge Drive

 

SECO Energy employees have been exceptionally generous this year. Their philanthropic spirit is fostered by one of our Cooperative Principles: Concern for Community. Many employees, some who are not members themselves, have joined me in supporting SECO’s Pennies from Heaven charitable fund. Employee and member donations to Pennies from Heaven have funded member bill payment assistance and provided funds for local food banks experiencing critical shortages.Employees have also donated generously to our yearly Toys for Tots donation drive.

 

May 2018 SECO News Duncan's Digest

 

SECO employees recognize that local community help is needed year-round and not only during the Christmas season. For this reason, employees take part in an annual employee-funded United Way Pledge Drive. This year has been challenging for some local families who have struggled through the COVID-19 pandemic and resulting shutdown. The need may well extend into next year.

 

For our 2021 United Way Pledge Drive, employees willingly pledged $61,433 to United Ways in ten local counties. This donation makes a big difference in the lives of local families. SECO’s 400+ employees live in or near the counties we serve, and employees choose the county where their donated dollars will benefit.

 

The bulk of our employees live in Citrus, Lake, Marion and Sumter Counties, and these counties received the highest dollar amounts in donations. The breakdown by county is:

Lake and Sumter: $29,508

 

Marion: $20,885

 

Citrus: $6,023

 

Other Counties (Gilchrist, Hernando, Levy, Orange, Pasco and Polk): $5,017

 

Total: $61,433

 

Join SECO employees in their effort to promote the United Way’s mission to improve lives by mobilizing the caring power of communities to advance the common good. Education, income and health care are United Way’s key focuses. Visit United Way to donate or volunteer.

 

I am grateful for our employees’ generosity and dedication to our members and the communities we serve. From the SECO family to yours, Merry Christmas and Happy New Year!

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

SECO News December 2020 Engage With Electra To Win

Engage With Electra to Win

 

Earlier this year, SECO Energy upgraded its phone system to a new, user-friendly interactive voice response (IVR) system. Our virtual agent’s name is Electra, and she is available 24 hours a day, 7 days a week.

 

Engage with Electra to win! Starting December 1, members who interact with Electra virtually and don’t request a SECO member service representative will be eligible to win a $25 gift card. We’ll draw one winner each week.

 

Electra is multi-functional. She can answer thousands of calls virtually and save you from waiting on hold for rep assistance.

 

BILLING INQUIRIES: Ask Electra “What is my balance?” or ask her “What is the due date?” Need more billing information? Electra can answer questions such as “What was my last payment amount?” or “When was my last payment date?”

 

PAY YOUR BILL: Tell Electra “Pay my bill,” and she will transfer you to our PayNow payment processor. You can pay your bill by phone using a credit or debit card or electronic check without a convenience fee.

 

PAYMENT ARRANGEMENT*: Ask for a “Payment Arrangement” or an “Extension.” Electra will schedule terms – all without you having to speak with a rep.

 

DISCONNECT SERVICE: If you’re moving out of SECO’s service area and need to disconnect service, tell Electra to “Disconnect Service.” Please provide Electra with a forwarding address for future Capital Credit returns.

 

REPORT A POWER OUTAGE/UPDATE OUTAGE NOTIFICATIONS: Call Electra to report a power outage. Say the word “Outage,” and she will guide you through easy prompts to report the outage for you. To update your outage notifications, say “Update Notifications.” If you’re calling from a cell phone, Electra will ask if you want her to text you a link to StormCenter to update your outage notification preferences on your smartphone or tablet.

 

CHECK OUTAGE STATUS: Electra can give you details on the status of a current outage. Just say “Check Status,” and Electra will provide the crew status, estimated restoration time and outage cause if known.

 

REPORT AN AREA LIGHT OUTAGE: Find an area light issue? Just locate the pole number, call Electra and say “Report an Area Light Outage.” Read page four to learn how you can report area light outages online 24/7 with SECO Energy’s LightFinder tool on StormCenter.

 

SERVICE TROUBLE: Experiencing a service problem such as partial power or a wire down? Call Electra and say “Service Trouble.” Electra will automatically create a service trouble ticket.

 

Call Electra at (352) 793-3801 and let her assist you virtually for a chance to win a $25 gift card each week. Winning account must be active at the time of the drawing. Look for the first month’s weekly winners in February 2021 SECO News.

 

Good luck!

 

*Electra can schedule a payment arrangement for eligible accounts only.

 

 

SECO News December 2020 Area Light Out? Report it Online

Area Light Out? Report it Online

 

Need to report a malfunctioning area light? Report a light that is completely off, flickering or staying on during the day using our easy and convenient online tool called LightFinder, which is available through SECO Energy’s StormCenter platform.

 

Visit StormCenter 24/7 to report power outages, report area light malfunctions, update your communications preferences and more. To report an area light outage, choose the LightFinder tile. Enter the area light pole number or near address in the search bar, then click on the light icon to report the lighting issue. Review the light’s details and add comments if needed. Include your email address in the submission to receive updates about the light’s repair status.

 

A green light icon indicates there is no known area light issue. When an area light trouble ticket is issued, the icon turns red. Lights represented by an orange icon have been repaired in the last 24 hours. Member-owned lights are shown as a blue icon, and a gray icon indicates an inactive light.

 

SECO repairs most area light issues in less than 24 hours.

 

 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Richard and Jill Nash from Clermont are the November winners of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles page for more details.

 

Watch SECO News for next month’s charger winner.

 

 

SECO News December 2020 StormCenter Word Search

StormCenter Word Search

 

SECO Energy’s StormCenter outage and communications platform is available online 24 hours a day, 7 days a week. Report power outages, area light malfunctions and update or enroll in outage notifications. Visit StormCenter online.

 

December 2020 StormCenter word search

 

 

SECO News December 2020 Save Energy With A Smart Thermostat

Save Energy With a Smart Thermostat

 

Give yourself the gift of energy savings this holiday season. Invest in an ENERGY STAR rated smart thermostat to take the guesswork out of indoor temperature settings and to reduce your energy costs.

 

Smart thermostats are Wi-Fi-enabled devices controlled with your smartphone, tablet, smart speaker or other device connected to the internet. Installing a smart thermostat allows you to schedule your home’s temperatures for comfort. Some units learn your habits and preferences. Smart thermostats will provide you with data on your home’s energy use and other features.

 

The recommended thermostat setting for energy efficiency is no lower than 78 degrees in the summer and no higher than 68 degrees in the winter. You can save 6 to 8% annually for each degree higher you set the thermostat during the summer and reduce your heating costs by 3 to 5% in winter for each degree you lower the thermostat.

 

Bright Idea: If you’re going on vacation, set the thermostat to 82 degrees in the summer or 55 degrees in the winter.

 

 

SECO News December The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Say goodbye, 2020, and hello to 2021. The Old Farmer’s Almanac shares ideas for us to embrace a healthier lifestyle. Make a 2021 resolution to spend at least 120 minutes outdoors each week, schedule doctors’ visits and add online aerobics classes to your workout routine. Give your health a boost by adopting a dog or cat. 92% of dog owners believe their dog makes them healthier, and 85% of cat owners feel the same.

 

Some of the fun trends for 2021 are restaurants using edible tableware, paperless menus and local farmers selling produce and veggies in traditional supermarkets. Also making a comeback are houseplants and native plant designs in outdoor landscapes.

 

 

SECO News December 2020 Surgeo Picks A Winner

Surgeo Picks a Winner

 

Congratulations, Harriette Lowrey from The Villages who won a free one-year Surge MitiGator lease! We chose Ms. Lowrey’s name at random from all members subscribed to SECO Energy’s Surge MitiGator protection on or before October 31.

 

Take Surgeo’s advice and enroll in SECO Energy’s Surge MitiGator protection to take the bite out of damaging surges and spikes. Our meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator is designed to protects your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus $25 installation fee. The purchase price ranges from $349 to $399, with installation included. To enroll online or review the MitiGator warranty, visit Surge MitiGator online.

 

Read the full December 2020 SECO News online.

SECO Energy Prepared for Tropical Storm Eta

SECO Energy is prepared for Tropical Storm Eta and its possible effects on its service territory. While Tropical Storm Eta’s ultimate track and intensity remain uncertain, SECO members should expect rain and wind to blanket the area.

 

The National Hurricane Center (NHC) forecasts that rainbands from Tropical Storm Eta will affect the area through Friday or Saturday this week. The tropical storm made landfall late Sunday evening in the Florida Keys. The current NHC track predicts Tropical Storm Eta will move southwest into the Gulf of Mexico and gain strength to become a hurricane; however, the models are quite varied.

 

SECO Energy Prepared for Tropical Storm Eta

 

SECO Energy is StormReady and prepared to respond to power outages caused by Tropical Storm Eta’s rainbands and wind gusts. SECO employee and contractor line crews, as well as tree crews staged across the system. Members should prepare for the possibility of rain and wind gusts from 25 to 40 mph in SECO’s area until Friday or Saturday. Above normal rains in October have left some areas saturated. Additional rain from Tropical Storm Eta could cause outages from trees falling into power lines.

 

Since the COVID-19 pandemic began in mid-March, SECO Energy has taken the necessary precautions to ensure the health and wellbeing of its employees and contractors. SECO’s line crews and contractors are the key to preserving service reliability for the cooperative’s 200,000+ homes and businesses within its service territory. The COVID-19 protections instituted for SECO employees and contractors may slow restoration effort.

 

CEO Jim Duncan stated, “Since the Atlantic hurricane season began in June, SECO Energy has been prepared for tropical storms or hurricanes. We are ready to respond to any power outages caused by Tropical Storm Eta with our full staff of support employees and line technicians as well as line and tree contractor crews staged across the system. We are monitoring Tropical Storm Eta closely. The track, intensity and forecast of tropical storms and hurricanes often changes, and we will keep members updated so they can be prepared.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. He advises, “StormCenter is available for members to report new outages or check the status of an existing outage using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status, start time and an estimated restoration time. You’ll also receive a notification when service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, enroll or manage notifications, check the status of an existing outage, report an area light issue and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

SECO Energy Tracking Tropical Storm Eta

SECO Energy is tracking Tropical Storm Eta and the possibility of a late-season tropical storm event for Central Florida. While Tropical Storm Eta’s eventual track and possible Florida landfall remain uncertain, SECO is prepared for the weather effects this storm could bring to its service area.

 

The National Hurricane Center (NHC) forecasts that Tropical Storm Eta will bring rain and winds to Central Florida next week. Eta weakened while over Central America. Forecasts predict the storm will take a northeastern turn and may gain strength. The probable track shows Tropical Storm Eta traveling across Cuba on its way toward Florida.

 

SECO members should prepare for the possibility of rain and winds early next week. SECO’s service area could begin to feel the effects of Tropical Storm Eta on Monday. Above normal rains in October have left some areas saturated. Additional rain from Tropical Storm Eta could cause outages from trees falling into power lines.

 

Since the COVID-19 pandemic began in mid-March, SECO Energy has taken the necessary precautions to ensure the health and wellbeing of its employees and contractors. SECO’s line crews and contractors are the key to preserving service reliability for the cooperative’s 200,000+ homes and businesses within its service territory. The COVID-19 protections instituted for SECO employees and contractors may slow restoration effort.

 

CEO Jim Duncan stated, “At times, Mother Nature likes to remind us that hurricane season lasts through the end of November. A late-season storm such as Tropical Storm Eta is a good reminder to stay vigilant during the entire hurricane season. Make sure your hurricane supplies are well stocked and up to date. We are watching Tropical Storm Eta closely, and SECO crews and contractors will be prepared to restore outages if needed in our area.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. He advises, “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, enroll or manage notifications, check the status of an existing outage, report an area light issue and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.