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SECO News October 2021

SECO Energy CEO, Jim DuncanWithout question, your electric service is supported by an extensive, robust and well-maintained infrastructure that distributes power generated by our wholesale power provider, Seminole Electric Cooperative. Like SECO Energy, Seminole is a not-for-profit cooperative owned collectively by nine Florida electric distribution cooperatives.

 

Each distribution co-op’s CEO serves on the Seminole Board – myself included. In addition, select Trustees from each distribution co-op’s board have seats on the Seminole Board. Our Trustee representatives on the Seminole Board are President and District 4 Trustee Richard Dennison and District 8 Trustee Bill James.

 

In late September 2017, Seminole announced its plan to build a new, natural gas-fired generating plant next to the existing Seminole Generating Station (SGS) facility in Putnam County. This new, highly efficient generation facility is currently named the Seminole Combined Cycle Facility or SCCF. The new generating capacity is approximately 1,050 megawatts (MW).

 

The new SCCF plant is on schedule and budget. The major components of the plant have been delivered to the site, and construction is 50% complete. Seminole projects the plant to be commercially operational in the fall of 2022. Construction has continued through the COVID-19 pandemic, with personnel ensuring that work moves forward safely.

 

When Seminole’s plan to build SCCF was first announced, the board decided to take the environmentally friendly step to shutter one of its coal-fired units at the SGS facility once construction of the new natural gas-fired plant is complete.

 

Seminole is also taking steps to add a higher mix of renewable energy into its fuel portfolio. The cooperative will add 300 MW of additional solar power to its fuel mix by entering into purchased power agreements. Removing the SGS coal-fired unit from service and the addition of the 300 MW of solar, Seminole projects that it will decrease its carbon dioxide emissions in 2024 by 48% from 2005 levels.

 

Florida’s population is growing. According to the U.S. Census, between 2010 and 2020, Florida’s population grew from 18.8 million to 21.5 million. The growth doesn’t seem to be slowing down anytime soon. Sumter County is one of the fastest-growing counties in Florida.

 

In fact, The Villages recently earned the title as the fastest growing metropolitan area in the nation over the last decade per new 2020 census data with a Sumter County growth rate of 39%. Lake and Marion counties’ growth rates continue to climb at 29% and 13%, respectively. Stocking ever-more-expensive and hard-to-procure construction material to build new and maintain existing electric infrastructure is daunting in today’s economic environment as we continue to feel the effects of the pandemic.

 

SECO Energy and Seminole must work together to plan for future energy supplies to meet the growing demand for safe, affordable energy.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


SECO News October 2021 Advice From The Old Farmer's Almanac

ADVICE FROM THE OLD FARMER’S ALMANAC

 

With winter fast approaching, Florida will soon be welcoming our human snowbirds and our annual aviary migrating snowbirds, too. Read on for interesting facts about avian migration from The Old Farmer’s Almanac. Some migrating birds plump up for maximum energy in preparation for a long flight. In other birds, their reproductive organs shrink to trim excess weight while hemoglobin in their blood increases for aerobic efficiency. Other changes happen too. New feathers grow to improve flight efficiency; these feathers are often less colorful than the birds’ summer feathers. Every avian order has a long-distance migrator. No matter what time of the year, there are always birds on the move.

 

Read this month’s Florida Fauna and Flora to learn more about the American kestrel.

 

 


 

 

SECO News October 2021 Surge Mitigator Helps American Cancer Society

SURGE MITIGATOR HELPS AMERICAN CANCER SOCIETY

The American Cancer Society is on a mission to free the world from cancer. You can help too by enrolling in SECO Energy’s Surge MitiGator surge protection product. From October 1 until November 15, for every new MitiGator lease or purchase, SECO’s Pennies from Heaven program will donate $5 to the American Cancer Society.

 

Take the bite out of damaging surges and spikes with our Surge MitiGator. Surges are often associated with lightning, but other causes are vehicles crashing into SECO poles, small animals and birds contacting SECO lines or falling trees. Household appliances and sensitive electronics such as televisions and computers can be damaged or destroyed by power surges and also require point-of-use devices for adequate protection.

 

Our made in the USA meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

 

October is breast cancer awareness month, so the timing is perfect to aid cancer research and support cancer patients by enrolling in SECO Energy’s Surge MitiGator surge protection product. To enroll, visit SECOEnergy.com.

 

 


 

 

SECO News October 2021 Area Light Out?

AREA LIGHT OUT?

Report an area light outage or malfunction online through LightFinder on our StormCenter platform. Whether the light is always on, completely off or flickering, you can report the malfunction 24 hours a day, 7 days a week – even on weekends.

 

To report an area light issue, visit SECOEnergy.com > StormCenter and choose LightFinder. Enter the pole number or closest address in the search bar in the upper left. Each light is represented by a lightbulb icon. Green indicates the light is working, and a red icon is a light that has already been reported as malfunctioning. If the icon is orange, it has been repaired in the last 24 hours. Inactive lights are represented by a gray icon and a blue icon is a member-owned light.

 

Complete the short reporting form and submit your email address to receive updates about the light’s repair status. Most area light issues are repaired within 24 hours.

 

 


 

 

SECO News February 2021 Winners' Circle

WINNERS’ CIRCLE

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are:

 

Donna Vail from Ocala

Jennifer Mears from Webster

Richard Reddy from Deland

Jane Lomont from Clermont

 

The latest winner of a SECO Energy Level 2 EV Charger is Harry Farrish from Minneola. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

John Utegg from Ocala is the winner of a $200 SECO Energy bill credit.

Stephanie Eck from Clermont is the winner of a NEST thermostat.

Susan Douglas from The Villages is the winner of an Amazon Echo Dot with Alexa.

 

William Guffey from Clermont is our final winner of a portable generator – drawn from the list of all members enrolled in SECO Energy’s Surge MitiGator surge protection program. Though our generator giveaway has concluded, from October 1 through November 15, for every new Surge MitiGator lease enrollment or purchase SECO will donate $5 to the American Cancer Society. To learn more or enroll, visit SECOEnergy.com > Energy Solutions > Surge MitiGator.

 

Congratulations to our recent winners!

 

Read the full October 2021 SECO News online.

 

SECO Energy’s Pennies Program Donates $12,305 to Local Animal Shelters – Marion County

SECO Energy’s Pennies from Heaven program has donated $12,305 to local animal shelters and rescues. In February, the not-for-profit electric cooperative announced that for every new Surge MitiGator meter-based surge protection lease enrollment or purchase, members could choose a shelter or rescue to receive a $5 donation on their behalf.
 

Between February 1 to June 15, 2,461 members enrolled in SECO’s Surge MitiGator surge protection product that resulted in a total donation of $12,305 in Citrus, Lake, Marion and Sumter Counties. The total allocated in Marion County is $4,100 donated to the shelters listed below:

 

Endangered Animal Rescue Sanctuary – $200
Forest Animal Rescue – $200
Front Range Equine Rescue – $200
Fur Kids Pet Rescue Inc. – $200
Humane Society of Marion County – $1,000
Kindred Spirits Sanctuary – $200
Marion County Animal Services – $500
Ocala Wildlife Sanctuary Inc. (Owls Ocala Inc.) – $200
Pets in Distress Inc. – $200
Quality of Life Rehab and Foster – $200
Sheltering Hands – $200
SPCA of Marion County – $200
SPCA of Ocala – $200
Vocal (Voices of Change Animal League) – $200
Forest Animal Rescue – $200
Beauty’s Haven Farm and Equine Rescue Inc. (Levy County) – $200

 

Eddie Leedy, the Executive Director of the Humane Society of Marion County stated, “The Humane Society of Marion County values and cherishes our donors and business partners. Their support allows us to help thousands of animals each year. SECO Energy’s generous donation is so appreciated in these difficult times for non-profits.”

 

CEO Jim Duncan is pleased to help local shelters and rescues. Duncan stated, “Thank you, members, for making our Surgeo Loves Pets charitable initiative a success. I am grateful for members who recognize a need in their community and respond generously. Though the vast majority of Pennies funding is allocated for bill payment assistance and educational initiatives for our members, the animals in our local communities need assistance as well, and SECO is happy that the Pennies from Heaven donations will be put to good use.”

 

SECO Energy’s Surge MitiGator product helps to reduce damaging surges and voltage spikes at the meter. Visit our Surge MitiGator page to learn more about the product, to read its beastly 15-year warranty and to complete the web form to enroll.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy’s Pennies Program Donates $12,305 to Local Animal Shelters – Sumter County

SECO Energy’s Pennies from Heaven program has donated $12,305 to local animal shelters and rescues. In February, the not-for-profit electric cooperative announced that for every new Surge MitiGator meter-based surge protection lease enrollment or purchase, members could choose a shelter or rescue to receive a $5 donation on their behalf.

 

Between February 1 to June 15, 2,461 members enrolled in SECO’s Surge MitiGator surge protection product that resulted in a total donation of $12,305 in Citrus, Lake, Marion and Sumter Counties. The total allocated in Sumter County is $3,000 donated to the shelters listed below:

 

Sumter County Animal Control – $1,000
YOUR Humane Society SPCA of Sumter County, Inc. – $2,000

 

Assistant County Administrator Stephen Kennedy is grateful for SECO Energy’s generosity. Mr. Kennedy stated, “Sumter County is thrilled to receive SECO’s donation to our Animal Services program. Sumter County is an open admission no-kill shelter that receives nearly 2,000 domestic animals annually. Those animals include owner surrender animals, strays, injured animals and animal cruelty investigations. Through solid partnerships with animal rescues, local adoptions, and our stakeholders’ commitment to animal welfare, we are proud to share that we achieved a 92.48% live release rate from January 1, 2020, through December 31, 2020. Our volunteers work hard to engage the animals, and your donation will help support our shelter’s focus to enrich the animals’ experience during their stay.”

 

Kennedy added, “All animals are free to adopt from Sumter County Animal Services. They also come fully vaccinated and can be found on petfinder.com.”

 

CEO Jim Duncan is pleased to help local shelters and rescues. Duncan stated, “Thank you, members, for making our Surgeo Loves Pets charitable initiative a success. I am grateful for members who recognize a need in their community and respond generously. Though the vast majority of Pennies funding is allocated for bill payment assistance and educational initiatives for our members, the animals in our local communities need assistance as well, and SECO is happy that the Pennies from Heaven donations will be put to good use.”

 

SECO Energy’s Surge MitiGator product helps to reduce damaging surges and voltage spikes at the meter. Visit our Surge MitiGator page to learn more about the product, to read its beastly 15-year warranty and to complete the web form to enroll.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy’s Pennies Program Donates $12,305 to Local Animal Shelters – Lake County

SECO Energy’s Pennies from Heaven program has donated $12,305 to local animal shelters and rescues. In February, the not-for-profit electric cooperative announced that for every new Surge MitiGator meter-based surge protection lease enrollment or purchase, members could choose a shelter or rescue to receive a $5 donation on their behalf.
Between February 1 to June 15, 2,461 members enrolled in SECO’s Surge MitiGator surge protection product that resulted in a total donation of $12,305 in Citrus, Lake, Marion and Sumter Counties. The total allocated in Lake County is $3,405 donated to the shelters listed below:

 

AFHAR-A Forever Home Animal Rescue, Inc. – $200
Florida Boxer Rescue – $200
From Trails To Happy Tails – $200
Hoffmeyer Animal Rescue – $200
Howey Horse Haven Rescue – $200
Humane Society of Lake County – $1,000
Lake County Animal Shelter – $605
Leesburg Humane Society – $200
Sugarloaf Mountain Ranch, Inc. – $200
The Animal League – $200
The Cat Protection Society – $200

 

The Executive Director of the Humane Society of Lake County, Inc. Angie Klein is thankful for the donations. Ms. Klein stated, “The Humane Society of Lake County, Inc. has worked hard to become a valuable resource to our community. This includes providing pet food to families in need, pursuing small grants for funding of spay and neuter certificate giveaways, hosting veterinary shot clinics and educating residents on healthy pet ownership. We have recently engaged with two Florida correction facilities to provide dogs from inmate/canine training programs and are excited to watch this program grow. All of this is made possible by donations from our community partners like SECO Energy.”

 

CEO Jim Duncan is pleased to help local shelters and rescues. Duncan stated, “Thank you, members, for making our Surgeo Loves Pets charitable initiative a success. I am grateful for members who recognize a need in their community and respond generously. Though the vast majority of Pennies funding is allocated for bill payment assistance and educational initiatives for our members, the animals in our local communities need assistance as well, and SECO is happy that the Pennies from Heaven donations will be put to good use.”

 

SECO Energy’s Surge MitiGator product helps to reduce damaging surges and voltage spikes at the meter. Visit our Surge MitiGator page to learn more about the product, to read its beastly 15-year warranty and to complete the web form to enroll.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy’s Pennies Program Donates $12,305 to Local Animal Shelters

SECO Energy’s Pennies from Heaven program has donated $12,305 to local animal shelters and rescues. In February, the not-for-profit electric cooperative announced that for every new Surge MitiGator meter-based surge protection lease enrollment or purchase, members could choose a shelter or rescue to receive a $5 donation on their behalf.

 

Between February 1 to June 15, 2,461 members enrolled in SECO’s Surge MitiGator surge protection product that resulted in a total donation of $12,305 in Citrus, Lake, Marion and Sumter Counties. The total allocated in Citrus County is $1,800 donated to the shelters listed below:

 

Critterville, Inc. – $200
Citrus County Animal Services – $500
Humane Society of Citrus County – $500
Precious Paws Rescue, Inc. – $200
St. Francis’s Sunny Side Up Farm Animal Rescue – $200
Ziggy’s Haven Parrot Sanctuary – $200

 

Humane Society of Citrus County Vice President Karron Curtis is very thankful for the donation. Curtis stated, “We are very honored and extremely appreciative to SECO Energy and its members for this donation. The Humane Society of Citrus County has been serving the citizens and the animals of Citrus County since 1978. We are a non-profit organization and would not be able to exist without the support of the wonderful businesses and citizens of this community.”

 

CEO Jim Duncan is pleased to help local shelters and rescues. Duncan stated, “Thank you, members, for making our Surgeo Loves Pets charitable initiative a success. I am grateful for members who recognize a need in their community and respond generously. Though the vast majority of Pennies funding is allocated for bill payment assistance and educational initiatives, the animals in our local communities need our assistance as well, and SECO is happy that our donations will be put to good use.”

 

SECO Energy’s Surge MitiGator product helps to reduce damaging surges and voltage spikes at the meter. Visit our Surge MitiGator page to learn more about the product, its beastly 15-year warranty and the web form to enroll.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO News, July 2021

 

Duncan’s Digest – Solar Investments – Sensible or Scam?

 

Dear Members,

 

Solar system Inquiries from members are on the rise. Currently, nearly 2,600 SECO Energy members have chosen to invest in member-owned solar systems. SECO is a reliable source of information about solar power for our members, but unfortunately, we hear from members who’ve been misinformed by a contractor or misunderstood the solar system’s generation capabilities and the financial investment.

 

May 2018 SECO News Duncan's Digest

 

Some solar contractors use misleading sales pitches – we’ve seen the ads: No-cost solar. No electric bill. Free solar panels. Power during an outage. Without question, investing in solar technology is costly. At an average of $2.73 per watt (per the NREL and dependent on the type of system), a 10-kW residential system costs $27,300.00 (offset by a current federal tax credit). If you finance the system, you will pay interest over the term of the loan. If you lease a system, the leasing company receives the federal tax credit rather than you. Before investing, crunch the numbers on pvwatts.nrel.gov to estimate potential generation capacity and financial performance.

 

Cost, however, is only one consideration. The Sunshine State is not always sunny. Members who own a solar system without battery or generator backup still consume (and pay for) utility-supplied power when the sun isn’t shining – at night, rainy afternoons and cold winter mornings.

 

If allowable by city/county ordinance, members can go completely off-grid if the system has a battery to store power generated while the sun is shining to use during times when the sun doesn’t shine. During utility outages, solar systems without a backup power source do not continue to generate power as most inverters require electricity to operate. By design, this requirement prevents power generated by a solar system from backfeeding onto the utility’s electric system – which in turn can cause damage, injury or death to unsuspecting lineworkers.

 

If you’re interested in solar, SECO is here to help. We recommend obtaining three quotes from reputable contractors. Review Better Business Bureau ratings and visit the Florida Solar Energy Industries Association at flaseia.org for contractor recommendations.

 

The name of the game is buyer beware. Recently, members reported solar representatives claiming they are working on behalf of SECO – this is untrue. One of the most appalling scenarios we encountered this year came from a Marion County family who financed a solar system and had already signed the contract before reaching out to SECO. Can you guess which home in the photo has rooftop solar panels?

 

July 2021 SECO News Duncan's Digest image

 

The solar panels are not even visible due to the dense tree coverage. Unless the homeowner incurs the expense of cutting the trees down, their solar system will not generate productively. And if they cut the trees down, their home will not receive the cooling benefit of tree shade. Don’t let this happen to you. Do your homework BEFORE you sign a contract.

 

Visit our Solar website section. You’ll learn about the capabilities and limits of solar power. Email our Solar team and an Energy Services Specialist will conduct a Solar Assessment to determine your home’s conduciveness to solar. We’ll also answer your questions about panels, inverters, insurance, net metering and more. Becoming an educated consumer is your best protection.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News July 2021 Advice From The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Whether you live in an urban or rural area, predatory animals may be closer than you think. The number of Floridians encountering bears in populated areas is increasing. The Old Farmer’s Almanac lists what to look for to determine if a bear has visited your home and how to deter it. If you suspect bear activity: Look for fur left behind, crushed vegetation, teeth and claw marks and hindfoot tracks like a human footprint. Bears are attracted to food. To deter bears: Use bear-proof containers for garbage or items with a strong scent, cover compost, change lever doorknobs (which bears can open) to round knobs. Clean outdoor cooking or fish-scaling areas.

 

Turn to page 7 to read about the Florida black bear in this month’s Florida Fauna & Flora.

 


 

SECO News July 2021 Pennies From Heaven Pennies Change Lives

Pennies Change Lives

 

SECO Energy’s Pennies from Heaven program was established to make a difference in our local communities one penny at a time. Every cent collected is distributed for the benefit of your fellow members.

 

Members enrolled in Pennies from Heaven allow SECO to round up their bill to the nearest dollar automatically. As an example, if the bill is $97.72, you will pay $98.00. The extra 28 pennies go directly to Pennies from Heaven.

 

SECO Energy employees also contribute to Pennies from Heaven through individual donations and corporate fundraisers.

 

Enroll today to be a part of this worthy program. Visit our Pennies from Heaven website section and fill out the webform to enroll.

 

SECO Energy absorbs any small administrative costs associated with the Pennies program. Just a few cents every month can change lives. If you’d like to provide a donation* by check instead, please mail it to us at: SECO Energy Pennies from Heaven 330 S US Highway 301 Sumterville, FL 33585

 

Requests for bill payment assistance are administered through several area agencies. Call 211 or reach out to a social service agency that offers utility assistance.

 

*Pennies from Heaven donations are not tax deductible.

 


 

SECO News July 2021 Enroll In Surge Protection For A Monthly Chance To Win A New Generator

Enroll in Surge Protection for a Monthly Chance to Win a New Generator

 

The 2021 Atlantic hurricane season is here, and forecasters predict there will be above-normal named storm activity this year. According to the National Weather Service at weather.gov, a typical lightning flash is about 300 million volts and 30,000 amps – and carries enough energy to power a 100-watt incandescent light bulb for three months. Florida storm season brings almost daily thunderstorms with high-voltage lightning.

 

To prepare, SECO is giving away three new portable generators! We’ll pick one winner each month in July, August and September. To be eligible to win, lease or purchase SECO’s Surge MitiGator™ meter-based surge arrester. Members in a current surge lease or prior purchase will automatically be eligible.

 

Lightning is the most common cause of power surges that can damage or destroy your home’s appliances or electronics. Other causes of surges are vehicle accidents involving SECO facilities, small animals or birds contacting electric lines or fallen trees.

 

SECO’s Surge MitiGator helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

 

Enroll in SECO’s Surge MitiGator to take the bite out of damaging surges and spikes and be eligible to win a generator. Members currently enrolled in surge are also eligible as winners are drawn from all current surge protection enrollees. Visit our Surge MitiGator website section and click on the enroll icon to complete an enrollment webform.

 

For members without internet access, call (352) 793-3801 to enroll.

 


 

SECO News July 2021 Surgeo Loves Pets Donation Total

Surgeo Loves Pets Donation Total

 

Thank you, members, for making our Surgeo Loves Pets charitable initiative an outstanding success! For each new Surge MitiGator™ sign up between February 1 and June 15, your not-for-profit electric cooperative donated $5 from the Pennies from Heaven program to a local shelter or rescue on the member’s behalf in Citrus, Lake, Marion or Sumter County.

 

2,461 members enrolled resulting in donations totaling $12,305 to the shelters listed below:

 

CITRUS COUNTY – $1,800

• Critterville Inc. $200

• Citrus County Animal Services$500

• Humane Society of Citrus County$500

• Precious Paws Rescue, Inc. $200

• St. Francis’s Sunny Side Up Farm Animal Rescue $200

• Ziggy’s Haven Parrot Sanctuary$200

 

LAKE COUNTY – $3,405

 

• AFHAR-A Forever Home Animal Rescue, Inc. $200

• Florida Boxer Rescue $200

• From Trails To Happy Tails $200

• Hoffmeyer Animal Rescue $200

• Howey Horse Haven Rescue $200

• Humane Society of Lake County$1,000

• Lake County Animal Shelter $605

• Leesburg Humane Society $200

• Sugarloaf Mountain Ranch, Inc. $200

• The Animal League $200

• The Cat Protection Society $200

 

MARION COUNTY – $4,100

 

• Beauty’s Haven Farm and Equine Rescue Inc. $200

• Endangered Animal Rescue Sanctuary $200

• Forest Animal Rescue $200

• Front Range Equine Rescue $200

• Fur Kids Pet Rescue Inc. $200

• Humane Society of Marion County $1000

• Kindred Spirits Sanctuary $200

• Marion County Animal Services $500

• Ocala Wildlife Sanctuary Inc.(Owls Ocala Inc.) $200

• Pets in Distress Inc. $200

• Quality of Life Rehab and Foster $200

• Sheltering Hands $200

• SPCA of Marion County $200

• SPCA of Ocala $200

• Vocal (Voices of Change Animal League) $200

• Forest Animal Rescue $200

 

SUMTER COUNTY – $3,000

 

• Sumter County Animal Control $1,000

• YOUR Humane Society SPCA of Sumter County, Inc. $2000

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Michael Underwood from Ocala is the latest winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

 

Watch SECO News for next month’s charger winner.

 


 

SECO News February 2021 Winners' Circle

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

 

Winners Are:

 

Jan Chapple from Oxford

Jacquelyn Thomas from Eustis

Anna Hazel from Floral City

Byron Lowe from Ocala

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive

 

Wendy Albertson from The Villages is the winner of a $200 SECO Energy bill credit.

Bexaida Martinez from Clermont is the winner of a NEST thermostat.

Scott Evans from Tavares is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners. Want to win next month? Visit SECOEnergy.com and scroll through the homepage banner arrows to view our drawing promotions.

 


 

SECO News July 2021 Safety Corner #MoveOverFlorida

Safety Corner – #MoveOverFL

 

What do emergency or law enforcement vehicles, sanitation vehicles, wreckers or tow trucks and SECO Energy utility vehicles have in common? Florida’s Move Over law or Statute 316.126 requires drivers to move over a lane – safely – when these vehicles are parked on the side of the road.

 

What should I do if I’m unable to change lanes? If unable to move over safely, drivers must reduce their speed to 20 mph less than the posted speed. For example, the speed limit posted on the roadway is 55, which means you are required to reduce your rate of speed to 35 or less. When the posted speed is 25 mph, drivers must slow down to 5 mph.

 

Failure to Move Over puts defenseless workers and yourself at risk. You can strike a worker or a parked vehicle. Drivers will be ticketed and pay a fine and incur points on their driving record.

 

For safety, #MoveOverFL – it’s the law.

 

Read the full July 2021 SECO News online.

SECO News, May 2021

 

Duncan’s Digest – 2021 “Just Business” Annual Meeting Recap

 

We celebrated our 2021 “Just Business” 83rd Annual Meeting on Thursday, March 25. We opted to hold the event virtually to avoid the large crowd that traditionally gathers for our onsite Annual Meetings. If you couldn’t watch live, you can watch the full video on our Annual Meeting website section.

 

May 2018 SECO News Duncan's Digest

 

The Meeting was live streamed through webcast, Facebook Live and YouTube. Members tuned in to watch our Board President and District 4 Trustee Richard Dennison call the Meeting to order and close the voting platform at 4:30 p.m. Our Vice President of Corporate Communications and Energy Services Kathryn Gloria gave the invocation and led the Pledge of Allegiance and National Anthem which was prerecorded by SECO Energy’s Manager Consumer Billing & Accounting Tim Wallace.

 

During Board introductions, we welcomed new Trustee Morgan Hatfield to the Board. Ms. Hatfield was elected in early February to represent District 9 and began her duties on March 29.

 

Mr. Dennison’s President’s Report provided an overview of the quorum and Annual Meeting requirements Florida cooperatives adhere to under Florida Statute. Two years ago, a Bylaws revision was approved that allows electronic, in-person and by-mail voting on Annual Meeting business to achieve a quorum. Almost 5,000 members voted this year to approve a Bylaws Revision and the 2020 Annual Meeting Minutes. All members who voted were eligible to win 1 of 100 prizes.

 

My state of the company address reported on the excellent financial health of the cooperative. At year-end 2020, our meter count had grown to 216,477 ranking SECO as the third-largest cooperative in Florida and seventh-largest in the nation. Last year, you and your fellow members consumed 3.64 billion kilowatt hours which is an increase of about 1.7 million over 2019.

 

SECO’s investment in its electric system is approaching the $1 billion mark at a current valuation of $955.9 million to support the increased demand for affordable energy in our area. Our TIER rating is 2.87 and member equity equals 33.64%. In the customer satisfaction arena, our 2020 ACSI score is an impressive 91. These are all very healthy ratios in the cooperative utility world.

 

If you’re interested in learning more about our fiscal health, the “Just Business” 2020 Annual Report is available online. Our Independent Auditor’s Report is included with the cooperative’s 2020 and 2019 financial statements.

 

During the “Just Business” Annual Meeting, we held the traditional military branches tribute and recognized the efforts of the 400+ SECO employees, Board of Trustees and local first responders. I also announced my plan to retire as CEO in January 2022, making this my last Annual Meeting as CEO. Admittedly, I wanted my final Annual Meeting address to be live with a large audience in attendance. Unfortunately, large gatherings are currently not in the best interest of our members and employees.

 

Thank you to all who tuned in to watch the Annual Meeting live. If you could not tune in, you can view the full video online.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News May 2021 The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

A new friend with fur, feathers or scales may help you reduce stress and offer valuable companionship. The Old Farmer’s Almanac has advice on which pet may be the best fit for your home and family. Almost 60% of U.S. households include at least one pet. Dogs rule the home because they are loving and affectionate but require a hefty time commitment. Cats may be less affectionate and more independent than dogs, but they usually involve less work. Fish are beautiful and colorful but need a clean and well-maintained tank to live. Birds are fun to watch and may add a lively tune or funny voices to your home – but can be messy.

 

Want to spread the love for pets and wildlife? Purchase or lease the Surge MitiGator and SECO will donate $5 to a pet or animal rescue or shelter of your choice. Read on for more details.

 


 

SECO News May 2021 Surgeo Loves Pets Through June 15

Surgeo Loves Pets – Through June 15

 

In February SECO News, Surgeo asked for members’ help in supporting domestic and wildlife shelters and rescues by enrolling in SECO Energy’s Surge MitiGator™. For every new MitiGator enrollment, SECO donates $5 to a local pet shelter in Citrus, Lake, Marion or Sumter Counties.

 

February through March, 1,120 members completed a new Surge MitiGator enrollment, which equaled a $5,600 donation divided among local pet and wildlife rescues.

 

Take the bite out of damaging surges and spikes with the Surge MitiGator. Surges are caused by lightning, vehicle accidents involving SECO facilities, small animals, birds or fallen trees. Power surges can damage or destroy household appliances and sensitive electronics such as televisions, computers, stereo equipment and more.

 

SECO’s meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

 

Enroll in SECO’s Surge MitiGator™ to donate $5 to the shelter or rescue of your choice. Visit our Surge MitiGator website section and click on the enroll icon to fill out the webform and choose which pet shelter will receive a $5 donation on your behalf from SECO. The promotion ends June 15.

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Kathy Ziegler from Ocala is the April winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

 

Watch SECO News for next month’s charger winner.

 


 

SECO News May 2021 Safety Corner Generator Safety

 

Safety Corner – Generator Safety

 

Atlantic hurricane season begins June 1. If you plan on using a portable or permanent generator as a source of back-up power during a power outage, learn to operate your generator correctly and safely before a storm impacts our service area.

 

Follow the safety warnings below to operate a generator.

 

• To protect yourself, your family, your property and SECO employees and contractors, read and follow the generator owner’s manual and pay close attention to the safety instructions.

 

• A qualified electrical contractor must install a permanent generator with a disconnect and transfer switch. This is NOT a DIY job.

 

• A qualified electrician is required to connect a generator to an electrical panel. An incorrect connection could electrocute the user or endanger our employees and contractors.

 

• Follow local, state and national fire and electric codes. A permit is required to install a permanent generator.

 

• Before starting your generator–always disconnect from your metered electric utility service.

 

• Never run a generator inside a building – even in a garage – it is a hazard and violates safety codes because it generates deadly (and odorless) carbon monoxide (CO).

 

• Be sure the area where a generator is operating is adequately ventilated, has sufficient airflow and is away from open windows.

 

• Store gasoline and diesel in approved containers out of the reach of children. Never fuel the generator while it is running.

 

• Extinguish all flames and cigarettes when handling fuel.

 

• Stage a fully charged, approved fire extinguisher near the generator.

 

• Use extension cords free of exposed wires and frayed shielding.

 

• Never remove or tamper with a generator’s safety devices.

 

• Do not attempt to repair a generator. A qualified technician should perform repairs and service as needed.

 

• Generator engine parts are very hot during operation. Severe burns may result. Always keep children away.

 

Improper use or installation of an electric generator can cause property damage, severe injury or even death. Members who use a generator to operate life-saving equipment should verify the generator’s compatibility. Learn more about proper generator use and safety tips; view our generator safety video on our website.

 


 

SECO News May 2021 Generator Safety Word Search

 

Generator Safety Word Search

 

A generator may come in handy during storm season. Make a commitment to safety while running a generator to protect you, your family and SECO employees and contractors.

 

May 2021 SECO News Word Search

 


 

SECO News May 2021 PCA Adjustment

 

PCA Adjustment

 

The commodities market is changing, and natural gas prices are rising. This affects fuel costs associated with producing power at Seminole Electric Cooperative’s natural gas plants. In turn, those costs are passed along to SECO members with the Power Cost Adjustment (PCA) factor line item on the monthly electric bill. On May 1, the SECO Energy PCA changed to keep pace with the market and wholesale power costs. The result is the cost of 1,000 kilowatt hours increased from $116.90 to $121.00

 

Need help paying your bill? View our interactive map to find an agency in your area.

 


 

SECO News February 2021 Winners' Circle

 

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

 

Winners Are:

 

Jeffrey Moody from Umatilla

 

Dona Macomber from Webster

 

Peter Cockcroft from Bushnell

 

Francis Campbell from Clermont

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

 

Josh McIntyre from Lake Panasoffkee is the winner of a $200 SECO Energy bill credit.

 

Thomas Binkley from Clermont is the winner of a NEST thermostat.

 

Jacob Dickman from Ocala is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners.

 


 

SECO News October 2020 StormCenter

 

StormCenter

 

Before the Atlantic hurricane season begins on June 1, enroll in StormCenter outage notifications via email, text, voice messages or all three.

 

StormCenter identifies the service locations affected by an outage and proactively sends a notification with the estimated restoration time, crew status and more. Once service is restored, you’ll receive a message that includes the outage cause if known. You can set do not disturb times if you don’t want to be called in the middle of the night about an outage or restoration. To choose notification preferences, visit StormCenter on the website and click on the Manage Notifications tab.

 

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. Click “Report Outage” and enter the account holder’s last name and house number (or the account or phone number). Find the status of an existing outage on the Check Status tab.

 

Read the full May SECO News online.

SECO News, February 2021

 

Duncan’s Digest – Go Green and Win: Paperless Billing and Bank Draft

 

 

SECO Energy is a not-for-profit electric cooperative whose purpose is to provide exceptional service to our members, co-workers and communities. We are a unique business that promotes less use of our product rather than more – we’re your partner in saving energy and money.

 

May 2018 SECO News Duncan's Digest
Throughout the cooperative, we look for ways to reduce spending and waste while providing exceptional customer service to our 210,000+ members. We are adapting as technology changes as well. Surveys show that members want convenient billing and payment options (along with low rates and reliable service). Environmentally conscious members want to reduce paper waste and enjoy leisure time instead of writing checks and driving to the post office to buy stamps. Safety-minded folks don’t want the worry over the potential lack of security of mailing a paper check that contains an account number, routing number, address and signature. Mailbox thieves and porch pirates remain a threat despite the fact that they’re captured on video doorbells every day!

 

Currently, over 100,000 SECO accounts are enrolled in in our online account platform called SmartHub and nearly 50,000 of those are enrolled in eBill and have opted out of paper billing statements altogether. Members can view, manage and pay their bills through SmartHub. Enrolling in bank draft is another convenient way for members to pay bills directly from their bank account. SmartHub messenger provides advanced notification of amount due and draft date.

 

Paperless billing, bank draft and SmartHub account enrollments are green options that save money for the cooperative, too, and help us keep rates low. Per surveys, members who receive eBill are more satisfied with the email’s promptness and prefer it over waiting for the paper bill to print and mail.

 

Throughout 2021, members who partner with SECO to help reduce billing costs and paper waste will be eligible for a monthly drawing. Each month, three prizes will be awarded to lucky winners drawn from those enrolled in these billing options. Prizes include a $200 bill credit, a NEST thermostat and an Amazon Echo Dot with Alexa.

 

There are three criteria your account must meet to qualify for the monthly incentive:

 

Account is registered through SmartHub

 

Account is opted out of paper billing statements

 

Account is enrolled in automatic bank draft

 

If you have more than one account that meets these criteria, each account is eligible to be drawn as a monthly winner.

 

These enrollment options are available through SmartHub. SmartHub is also available as an app on your smartphone or tablet. Members who aren’t as tech savvy or do not have a smartphone or tablet can reach out to Member Services by phone for enrollment assistance. Read more about SmartHub’s features on page 4.

 

We’ll publish the winners’ names in our Winners’ Circle in the upcoming SECO News editions.

 

SECO’s five Member Service Centers are equipped with debit/credit card processing machines for walk-in transactions. These will help us begin to phase out our existing kiosks. These third-party kiosks are under-utilized, under perform and are no longer cost effective.

 

All of these incentives and changes are part of keeping costs low and using technology that offers you convenience and security. Thank you for considering new options.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News February 2021 Old Farmer's Almanac

 

Advice from The Old Farmer’s Almanac

 

Happy Valentine’s Day! Celebrate your sweetheart all month long with these helpful ideas. Do you enjoy camping? The Old Farmer’s Almanac recommends planning your honey’s camping trip on either February 6 or 7. If you like warmer weather, wait until March 5 or 6. Are you planning a trip with someone special? The best days to schedule a trip for pleasure are February 24 – 26 or March 24 and 25. Getting married? The best days ahead for a wedding are February 1 or 2 or March 1, 2, 28, or 29. Make your love happy by tackling your honey-do list. The best day to start a project is February 12 or March 14.

 


 

SECO News February 2021 Less Coins; Big Change Pennies From Heaven

 

Less Coins; Big Change: Pennies from Heaven

 

Starting February 1, our Member Service Centers ask members to help make a difference in local communities. As the coin shortage continues, Service Centers are no longer stocking coins to make change on a cash bill payment. We ask members who visit a Service Center and pay in cash to donate their spare change to SECO Energy’s Pennies from Heaven program.

 

Less coins in your pocket will create big change in the communities we serve. Last year, an unprecedented number of members reached out to United Way and other local service agencies for help. SECO’s Pennies from Heaven program responded by providing thousands of dollars for bill payment assistance and dollars to local food banks in our area.

 

Why wait to visit a Member Service Center to donate your spare change? Enroll in Pennies from Heaven today, and SECO will round up your monthly billing amount to the nearest dollar (no matter how you choose to pay your bill). The average donation is small, only about $6 per year, but your small change equals big help for local families. You can enroll online or click on the homepage banner.

 

To all the members who are current Pennies from Heaven enrollees or who have made a one-time donation, thank you from the bottom of our hearts. Our CEO Jim Duncan supports the program, as do many SECO employees.

 

Thank you for your generosity!

 


 

SECO News July 2020 EV Charger Winner

 

EV Charger Winner

 

Mary Maloney from Clermont is the January winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles page for more details.

 

Watch SECO News for next month’s charger winner.

 


 

SECO News February 2021 Account Access 24/7 With SmartHub

 

Account Access 24/7 with SmartHub

 

SmartHub is SECO Energy’s 24/7 account access and management platform. SmartHub is available as a user-friendly app for your smartphone or tablet or on your desktop computer or laptop. A SmartHub account registration is a criterion for winning the monthly incentive announced in this month’s Duncan’s Digest on page 1.

 

Register your SECO account with SmartHub for 24/7 access to these features:

 

PENNIES FROM HEAVEN: Enroll in SECO’s Pennies from Heaven program.

 

PREVIOUS STATEMENTS: Examine past consumption history and view previous billing statements.

 

NO WAITING TIME: View monthly billing statements faster (usually less than two business days) of meter reading and bill calculation.

 

UPDATE INFORMATION: You can change your mailing address (hi there, Snowbirds), add a new email address or update your phone number.

 

PAYMENT ARRANGEMENT*: Request a payment arrangement 24/7.

 

SOCIAL MEDIA: Click on the Facebook or Twitter icons for direct access to SECO’s social media feeds.

 

PAY YOUR MONTHLY BILL: SmartHub accepts debit/credit card or electronic – without the added expense of a convenience fee.

 

ACCESS STORMCENTER: Report outages 24/7, enroll in outage communications via email, text or voice and check the status of a current outage.

 

SET IT AND FORGET IT: Enroll in monthly bank draft from a checking or savings account of your choice.

 

GO GREEN: Suppress paper bills and reduce waste by receiving your statement via email. View the bottom of your eBill for a link to the current edition of SECO News.

New SmartHub Features:

 

PAY IN ADVANCE: Going out of town and need to schedule a payment? You can schedule a one-time advance payment in the amount you choose (up to $600) through SmartHub.

 

CLOSED ACCOUNT ACCESS: We’ve opened up SmartHub access for members who have closed/inactive accounts. View and pay a final bill or gain access to prior account history.

 

PAYMENT NOTIFICATIONS: Members who pay via SmartHub will now receive an immediate payment confirmation via email or text based on your SmartHub notification preference.

 

All these features are available for members with registered SmartHub accounts. Register your account at SmartHub today. Download the app on the Apple App Store or get it on Google Play.

 

*SmartHub can schedule payment arrangements for eligible accounts only.

 


 

SECO News February 2021 Smarthub Word Search

 

SmartHub Word Search

 

24/7 account access is available through our SmartHub online account manager. Have fun with our SmartHub word search and enroll your account today.

 

February 2021 word search

 


 

SECO News February 2021 Surgeo Loves Pets

 

Surgeo Loves Pets

 

February is the month of love, and Surgeo is asking for your help to aid domestic animal shelters and wildlife animal rescue organizations. Beginning February 1, for each new Surge MitiGator enrollment, SECO Energy will donate $5 to a local pet shelter that you designate in one of the four major counties we serve.

 

The Surge MitiGator takes the bite out of damaging surges and spikes caused by lightning, vehicles crashing into SECO poles, small animals, birds or fallen trees. Power surges can damage or destroy household appliances and sensitive electronics such as televisions, computers, stereo equipment and more.

 

SECO’s meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

 

SECO’s Surgeo loves pets. Help him share the love by enrolling in SECO Energy’s Surge MitiGator to donate $5 to the pet shelter of your choice. To enroll, visit our Surge MitiGator page and click on the enroll icon to fill out the webform and choose which pet shelter will receive a $5 donation on your behalf from SECO. SURGEO THANKS YOU!

 


 

SECO News February 2021 Winners' Circle

 

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? In December SECO News, we announced a new contest for members who ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card.

 

December’s winners are:

 

Bruce Cramer from The Villages

 

William Davner from Ocala

 

Brenda Jones from Ocala

 

Judith Pastula from Clermont

 

Josh Sittig from Bushnell

 

Read Winners’ Circle next month for more winners. Congratulations, winners!

 


 

SECO News February 2021 SECO Energy Celebrates 14 Years of Tree Line USA Recognition

 

SECO Energy Celebrates 14 Years of Tree Line USA Recognition

 

We are celebrating 14 years of being recognized as a Tree Line USA utility by the Arbor Day Foundation. Tree Line USA recognizes public and private utilities who take part in activities that protect and enhance America’s urban forests.

 

The Arbor Day Foundation inspires people to plant, nurture and celebrate trees. There are five program standards that SECO Energy achieved to be recognized as a Tree Line USA utility. Utilities must follow industry standards for quality tree care; provide annual worker training in best tree care practices; sponsor a tree planting and education program; maintain a tree-based energy conservation program; and participate in an Arbor Day celebration.

 

Trees offer many benefits. Did you know that trees can save energy? According to the Arbor Day Foundation, trees that shade structures and block winds can help reduce your heating and cooling costs by as much as 35%.

 

Plant deciduous trees to the south, southwest or west side of buildings to provide shade from the summer sun and reduce cooling costs. Florida elm and hophornbeam are native trees that flourish in Central Florida. Plant trees to shade driveways, sidewalks, patios and air conditioning units.

 

Evergreen trees and shrubs planted on the north and west sides of buildings block winter winds and reduce heating costs. Plantings around the foundation can also help insulate against cold weather.

 

To learn more about how trees can reduce yearly energy costs, visit our Right Tree, Right Place page.

 

Read the full February 2021 SECO News online.

SECO News, December 2020

 

Duncan’s Digest – 2021 United Way Pledge Drive

 

SECO Energy employees have been exceptionally generous this year. Their philanthropic spirit is fostered by one of our Cooperative Principles: Concern for Community. Many employees, some who are not members themselves, have joined me in supporting SECO’s Pennies from Heaven charitable fund. Employee and member donations to Pennies from Heaven have funded member bill payment assistance and provided funds for local food banks experiencing critical shortages.Employees have also donated generously to our yearly Toys for Tots donation drive.

 

May 2018 SECO News Duncan's Digest

 

SECO employees recognize that local community help is needed year-round and not only during the Christmas season. For this reason, employees take part in an annual employee-funded United Way Pledge Drive. This year has been challenging for some local families who have struggled through the COVID-19 pandemic and resulting shutdown. The need may well extend into next year.

 

For our 2021 United Way Pledge Drive, employees willingly pledged $61,433 to United Ways in ten local counties. This donation makes a big difference in the lives of local families. SECO’s 400+ employees live in or near the counties we serve, and employees choose the county where their donated dollars will benefit.

 

The bulk of our employees live in Citrus, Lake, Marion and Sumter Counties, and these counties received the highest dollar amounts in donations. The breakdown by county is:

Lake and Sumter: $29,508

 

Marion: $20,885

 

Citrus: $6,023

 

Other Counties (Gilchrist, Hernando, Levy, Orange, Pasco and Polk): $5,017

 

Total: $61,433

 

Join SECO employees in their effort to promote the United Way’s mission to improve lives by mobilizing the caring power of communities to advance the common good. Education, income and health care are United Way’s key focuses. Visit United Way to donate or volunteer.

 

I am grateful for our employees’ generosity and dedication to our members and the communities we serve. From the SECO family to yours, Merry Christmas and Happy New Year!

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News December 2020 Engage With Electra To Win

Engage With Electra to Win

 

Earlier this year, SECO Energy upgraded its phone system to a new, user-friendly interactive voice response (IVR) system. Our virtual agent’s name is Electra, and she is available 24 hours a day, 7 days a week.

 

Engage with Electra to win! Starting December 1, members who interact with Electra virtually and don’t request a SECO member service representative will be eligible to win a $25 gift card. We’ll draw one winner each week.

 

Electra is multi-functional. She can answer thousands of calls virtually and save you from waiting on hold for rep assistance.

 

BILLING INQUIRIES: Ask Electra “What is my balance?” or ask her “What is the due date?” Need more billing information? Electra can answer questions such as “What was my last payment amount?” or “When was my last payment date?”

 

PAY YOUR BILL: Tell Electra “Pay my bill,” and she will transfer you to our PayNow payment processor. You can pay your bill by phone using a credit or debit card or electronic check without a convenience fee.

 

PAYMENT ARRANGEMENT*: Ask for a “Payment Arrangement” or an “Extension.” Electra will schedule terms – all without you having to speak with a rep.

 

DISCONNECT SERVICE: If you’re moving out of SECO’s service area and need to disconnect service, tell Electra to “Disconnect Service.” Please provide Electra with a forwarding address for future Capital Credit returns.

 

REPORT A POWER OUTAGE/UPDATE OUTAGE NOTIFICATIONS: Call Electra to report a power outage. Say the word “Outage,” and she will guide you through easy prompts to report the outage for you. To update your outage notifications, say “Update Notifications.” If you’re calling from a cell phone, Electra will ask if you want her to text you a link to StormCenter to update your outage notification preferences on your smartphone or tablet.

 

CHECK OUTAGE STATUS: Electra can give you details on the status of a current outage. Just say “Check Status,” and Electra will provide the crew status, estimated restoration time and outage cause if known.

 

REPORT AN AREA LIGHT OUTAGE: Find an area light issue? Just locate the pole number, call Electra and say “Report an Area Light Outage.” Read page four to learn how you can report area light outages online 24/7 with SECO Energy’s LightFinder tool on StormCenter.

 

SERVICE TROUBLE: Experiencing a service problem such as partial power or a wire down? Call Electra and say “Service Trouble.” Electra will automatically create a service trouble ticket.

 

Call Electra at (352) 793-3801 and let her assist you virtually for a chance to win a $25 gift card each week. Winning account must be active at the time of the drawing. Look for the first month’s weekly winners in February 2021 SECO News.

 

Good luck!

 

*Electra can schedule a payment arrangement for eligible accounts only.

 


 

SECO News December 2020 Area Light Out? Report it Online

Area Light Out? Report it Online

 

Need to report a malfunctioning area light? Report a light that is completely off, flickering or staying on during the day using our easy and convenient online tool called LightFinder, which is available through SECO Energy’s StormCenter platform.

 

Visit StormCenter 24/7 to report power outages, report area light malfunctions, update your communications preferences and more. To report an area light outage, choose the LightFinder tile. Enter the area light pole number or near address in the search bar, then click on the light icon to report the lighting issue. Review the light’s details and add comments if needed. Include your email address in the submission to receive updates about the light’s repair status.

 

A green light icon indicates there is no known area light issue. When an area light trouble ticket is issued, the icon turns red. Lights represented by an orange icon have been repaired in the last 24 hours. Member-owned lights are shown as a blue icon, and a gray icon indicates an inactive light.

 

SECO repairs most area light issues in less than 24 hours.

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Richard and Jill Nash from Clermont are the November winners of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles page for more details.

 

Watch SECO News for next month’s charger winner.

 


 

SECO News December 2020 StormCenter Word Search

StormCenter Word Search

 

SECO Energy’s StormCenter outage and communications platform is available online 24 hours a day, 7 days a week. Report power outages, area light malfunctions and update or enroll in outage notifications. Visit StormCenter online.

 

December 2020 StormCenter word search

 


 

SECO News December 2020 Save Energy With A Smart Thermostat

Save Energy With a Smart Thermostat

 

Give yourself the gift of energy savings this holiday season. Invest in an ENERGY STAR rated smart thermostat to take the guesswork out of indoor temperature settings and to reduce your energy costs.

 

Smart thermostats are Wi-Fi-enabled devices controlled with your smartphone, tablet, smart speaker or other device connected to the internet. Installing a smart thermostat allows you to schedule your home’s temperatures for comfort. Some units learn your habits and preferences. Smart thermostats will provide you with data on your home’s energy use and other features.

 

The recommended thermostat setting for energy efficiency is no lower than 78 degrees in the summer and no higher than 68 degrees in the winter. You can save 6 to 8% annually for each degree higher you set the thermostat during the summer and reduce your heating costs by 3 to 5% in winter for each degree you lower the thermostat.

 

Bright Idea: If you’re going on vacation, set the thermostat to 82 degrees in the summer or 55 degrees in the winter.

 


 

SECO News December The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Say goodbye, 2020, and hello to 2021. The Old Farmer’s Almanac shares ideas for us to embrace a healthier lifestyle. Make a 2021 resolution to spend at least 120 minutes outdoors each week, schedule doctors’ visits and add online aerobics classes to your workout routine. Give your health a boost by adopting a dog or cat. 92% of dog owners believe their dog makes them healthier, and 85% of cat owners feel the same.

 

Some of the fun trends for 2021 are restaurants using edible tableware, paperless menus and local farmers selling produce and veggies in traditional supermarkets. Also making a comeback are houseplants and native plant designs in outdoor landscapes.

 


 

SECO News December 2020 Surgeo Picks A Winner

Surgeo Picks a Winner

 

Congratulations, Harriette Lowrey from The Villages who won a free one-year Surge MitiGator lease! We chose Ms. Lowrey’s name at random from all members subscribed to SECO Energy’s Surge MitiGator protection on or before October 31.

 

Take Surgeo’s advice and enroll in SECO Energy’s Surge MitiGator protection to take the bite out of damaging surges and spikes. Our meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator is designed to protects your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus $25 installation fee. The purchase price ranges from $349 to $399, with installation included. To enroll online or review the MitiGator warranty, visit Surge MitiGator online.

 

Read the full December 2020 SECO News online.

SECO News, July 2020

 

Duncan’s Digest – Marion Oaks Substation Rebuild

 

In the December 2019 edition of SECO News, I shared an overview of our $55 million 2020 construction work plan. I want to share an exciting project from the plan that is currently in progress.

 

May 2018 SECO News Duncan's Digest

 

Recently, crews and contractors have begun the Marion Oaks substation rebuild in Marion County on County Road 484 about two miles west of Interstate 75.

 

The new, massive Florida Crossroads Commerce Park is the main reason for the substation rebuild. The Park is undoubtedly a boon for Marion County, boosting the economy, increasing the tax base and bringing in new jobs. In Phase I, Dollar Tree will open a 500,000-square-foot distribution center that will employ 200 people. In fact, they’re already hiring. In Phase II, another 1.2-million-square-feet will be built and bring another 500 jobs to the area. Just the Dollar Tree portion of capital investment in the Florida Crossroads Commerce Park is upward of $200 million.

 

Rebuilding the Marion Oaks substation is necessary to serve this new commerce area, and because the county says that Marion Oaks’ population could quadruple in the next two decades, the substation must meet growing residential demand as well. The rebuild will increase reliability and meet demand in southwest Marion County.

 

The current Marion Oaks substation sits on half an acre and is almost forty years old. The cost to build the sub in 1982 was $540,000. The substation was upgraded within the last decade to include a 28 Mega Volt Amp (MVA) power transformer. The original substation has four feeder lines and serves less than 5,000 SECO members.

 

The price tag for the construction of the new ultramodern Marion Oaks substation is $5.6 million. This substation is being built on a five-acre tract and has the potential to serve 20,000 to 30,000 members. The plan is to construct the sub with ten feeder bays, with eight feeders energized initially and two as spares for future use. The construction plan includes two new 37 MVA power transformers and a new control house. Once this construction is complete, the original substation will be leveled.

 

Substations transform high voltage electricity from transmission lines to low voltage electricity that travels through feeder distribution lines to power homes and businesses. The new Marion Oaks substation’s incoming transmission high side will include a ring bus that will provide better reliability for all members served by the sub. The Duke Energy 69kV Ross Prairie transmission line serves the substation; however, a set of breakers at our Waterways and Summerglen substations will create a full loop with the new Marion Oaks sub. The circuit will pick up load from other transmission sources. If there is a fault on an incoming transmission line, members shouldn’t even see a blink.

 

On the distribution low side, a breaker ties two power transformer banks together. If one of the power transformers is interrupted, the relays are programmed with an auto-restore scheme that quickly reacts to pick up the load using a product called Schweitzer relays – which are state-of-the-art microprocessors. This relay scheme is so fast that members will only notice a short blink.

 

To reduce the environmental impact, we are installing new concrete retention areas at the new substation. If an oil leak is detected, the oil would be captured in the retention area instead of absorbing into the soil. The retention areas will be specially coated to prevent the oil soaking into the concrete.

 

Recently, crews finished the Federal substation expansion in Sumter County and completed the Ocala Park substation upgrade in Marion County. Next up after the Marion Oaks project is complete, significant updates are planned at the Inverness substation this autumn. Upgrades to the Astatula substation are coming in 2021.

 

The design and construction of reliable electric facilities have come a long way in recent years. Our investments in high-quality infrastructure ensure that the right thing happens when you flip the light switch, turn on the TV and adjust the thermostat. Visit SECOEnergy.com>Newsroom>System Improvement Map to see the enhancements coming to your area.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News July 2020 2020 Scholarship Awardees

 

2020 Scholarship Awardees

 

Congratulations to our 2020 SECO Energy Scholarship awardees! Each of the 12 awardees receive $3,000 in scholarship funds to further his or her education. Over the last two decades, your not-for-profit electric cooperative has awarded over $500,000 in scholarships to 300+ local students.

 

The 2020 SECO Scholarship awardees are:

 

TYLIN N. BARNARD – Ocala | West Port High School | Chemical Engineering

 

CHEYENNE DIAZ – Ocala | Vanguard High School | Manufacturing Processes/Mechanical Engineering

 

ISABELLA HERNANDEZ – Clermont | East Ridge High School | Engineering

 

ANIYA HOUSTON – Ocala | West Port High School | Quality Engineering

 

JOSEPH A. LACOURSE – Oxford | The Villages Charter High School | Engineering

 

CAMERON MACLEAN – Tavares | Tavares High School | Electrical Engineering

 

LUCAS MARDEN – Tavares | Tavares High School | Aerospace Engineering

 

STUART T. PALMER – Umatilla | Umatilla High School | Electrical Engineering

 

ALAYNA PHILLIPS – Wildwood | The Villages Charter High School | Business

 

MIGUEL SANTOS – Ocala | West Port High School | Business/Marketing

 

WILLIAM J. SIMMONS – Dunnellon | Dunnellon High School | Electrical Distribution Technology

 

ALEXANDER Q. WILLIAMS – Sorrento | Eustis High School | Biomedical Engineering

 


SECO News July 2020 Advice from the Old Farmers Almanac

 

Advice from The Old Farmer’s Almanac

 

THE OLD FARMER’S ALMANAC IS READY WITH A FLORIDA WEATHER FORECAST FOR THE UPCOMING SUMMER AND EARLY AUTUMN. Summer will be slightly cooler and drier than usual. Watch out for the hottest temperatures in mid-July and mid-August. Look for a tropical storm threat July 23 to 25 and daily thunderstorms in August. Watch for a hurricane threat September 17 to 19 and a tropical storm threat October 19 to 21.

 

Need help creating a hurricane supply list for your family? Visit our Storm Preparation page for a list of hurricane essentials and a link to our Hurricane Handbook.

 


SECO News July 2020 Protect Your Home's Appliances with Surgeo

 

Protect Your Home’s Appliances with Surgeo

 

Sudden increases in voltage called power surges can damage or destroy your home’s appliances and sensitive electronics. Lightning is a common cause of surges, but falling trees, small animals, birds, or vehicles crashing into power poles create surges as well.

 

SECO Energy offers the Surge MitiGator™ as an extra layer of protection for your home’s appliances. Our meter-based surge arrester is designed to prevent unnecessary financial loss by reducing surges at the meter BEFORE they enter the home.

 

You can lease the MitiGator™ for only $5.95 plus tax with a $25 installation fee. For services greater than 200 amps, installation is $100. If you choose to purchase the Surge MitiGator, prices range from $349 to $399 plus tax — and installation is free.

 

Members should also purchase of point-of-use devices to protect sensitive electronics such as computers and televisions.

 

Take the bite out of damaging surges and spikes with SECO Energy’s Surge MitiGator™. Enroll online today.

 


SECO News July 2020 EV Charger Winner

 

EV Charger Winner

 

Congratulations to John J. Reyes, Jr. of Groveland who is the winner of the first SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving away one charger each month while supplies last. Text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner on our homepage.

 

While on our website, learn more about the benefits of electric vehicle ownership on our EV pages. You’ll find an EV savings calculator, information about CO2 reduction, EV and PHEV models and a nationwide charger-finder map.

 

Watch SECO News for next month’s charger winner.

 


SECO News July 2020 Surge Mitigator™ Word Search

 

Surge MitiGator™ Word Search

 

Members enrolled in SECO Energy’s Surge MitiGator™ are winning the surge protection game. For another chance to win, all members who are current Surge MitiGator™ enrollees as of August 14 are entered to win a Nest Learning Thermostat. Winner is chosen August 15.

 

July 2020 SECO News Surge MitiGator word search

 


SECO News July 2020 Keep It Clear - We Work Here

 

Keep It Clear – We Work Here

 

Safety is SECO Energy’s most important core value, and our employees take safety seriously. We are committed to a safe working environment for all employees.

 

Members who live in areas with underground utilities often want to disguise transformers using fences, shrubs, potted plants or other lawn items. Obstructions such as these block access to transformers, meters and poles and are a safety hazard.

 

For the safety of SECO employees and contractors, keep the area surrounding our equipment clear. Obstructions create longer restoration times and an unsafe work zone. Learn more about safe access on our Keep It Clear page.

 


SECO News July 2020 Go Green! Enroll in ebill through Smarthub

 

Go Green – Enroll in Ebill through SmartHub

 

Reduce your carbon footprint, limit your risk of identity theft and avoid wasting paper by enrolling in eBill instead of a traditional paper statement.

 

To enroll in eBill, log in to SmartHub. In SmartHub, choose “My Profile” and “Update My Paperless Settings.” Choose “on” for your Paperless setting.

 

It’s that easy. Instead of waiting on your bill to arrive by mail, you’ll receive an eBill via email much faster. With SmartHub, you can view your past usage, see payment history, enroll in bank draft and more.

 


SECO News July 2020 Summer Energy Efficiency Keep it Cool

 

Summer Energy Efficiency – Keep Your Cool

 

Looking for easy, low-cost energy-efficiency ideas that will help you reduce summer energy use? SECO has cool tips that won’t break the bank.

 

Air conditioning accounts for approximately 50 percent of your summer bill. SECO Energy and the Department of Energy (DOE) recommend setting your thermostat at 78. Lower the thermostat temperature and expect your cooling costs to increase 6 to 8 percent for each degree lower than 78. Want to feel cooler? Turn on a ceiling or floor fan. Fans make the room feel four degrees cooler than the room temperature. Fans cool people, not rooms, so only use them in occupied spaces.

 

Another way to stay cool this summer is to keep the heat out. Natural sunlight through windows and doors is the source of 76 percent of the heat that enters your home per the DOE. Reduce the amount of heat gain in rooms by using blinds or heavy curtains on windows. Check that the caulking, sealing or weather stripping on windows and doors is in good condition.

 

Fire up the grill to reduce the heat generated inside your home. Choose small appliances such as grills, crockpots, air fryers, toaster ovens or microwaves instead of your oven. These appliances reduce the amount of heat generated in your home and consume less energy. Consider replacing incandescent lightbulbs with LEDs as they use less power and produce less heat.

 

Visit SECOEnergy.com for more energy-saving advice. Try the Home Energy Assessment to conduct a full home energy audit online. Check out the Energy Estimator to find the estimated energy use and costs for each electronic and appliance in your home.

 

Read the full July 2020 SECO News online.