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Reliability, Raptors and a River

SECO Energy first electrified homes and farms in Lake, Sumter and Marion Counties in 1938. The not-for-profit electric cooperative has grown alongside the counties it serves, and now provides safe, affordable, reliable power to 200,000 homes and businesses across Central Florida.

 

Currently, 63,000 of those members live in Lake County, famous for its vast number of lakes, rivers and streams in its 1,100-square mile area. In fact, almost 20 percent of the county is covered by water. SECO’s Operations crews responsible for building and maintaining SECO facilities must adapt to the unique watery landscape.

 

Years ago, linemen attached climbing spikes to their boots and scaled poles on a daily basis, and facilities were installed using the most direct route possible. Lines would span small bodies of water, and poles were sometimes installed in water. Currently, one such pole rises out of Tavares’ Dead River, and a SECO crew was recently transported to work on it using a 75-ton crane.

 

 

This particular pole is concrete, supports a main feeder line and has an osprey nesting dish installed at the top. Dishes offer nesting space for raptors that inhabit Lake County waterways. The longstanding osprey nest on this dish was inactive and was collecting debris from years of inactivity. The rotting debris was falling off the dish and making contact with the feeder line and caused a feeder outage for 250 SECO members.

 

CEO Jim Duncan stated, “Improving reliability for SECO members served by this feeder was the cooperative’s immediate concern. Operations crews restored power to these members in under an hour by temporarily rerouting or backfeeding power through a different feeder line, but a permanent fix was needed. To complete this system improvement project, crews needed to replace the insulators, add new conductor line, and remove the rotting debris from the osprey dish – all while suspended 45 feet in the air above the Dead River.”

 

SECO Energy places a top priority on Safety – a cooperative Core Value. Safety was the first consideration during the planning and execution of this project. Standard utility bucket trucks aren’t equipped for this type of work. To comply with safe work practices, SECO needed heavy equipment, employing a 75-ton crane and attaching a crane basket for the team’s 45-foot ascension over the river to safely access the facilities.

 

[embedyt] https://www.youtube.com/watch?v=0U1uGCfBhDc[/embedyt]

 

Stationing a 75-ton crane near the marshy river bank was impossible. The pole would have to be accessed from the river overpass on Highway 441. With assistance from the Florida Highway Patrol and permitting from Lake County, the right two lanes were closed after 7 pm. The crane rolled in while SECO personnel set-up a roadside job site.

 

Line techs from SECO’s Eustis Operating Center – Nathan Rioux and Brandon Blackmon – volunteered to work suspended over the river while Sumterville line tech Logan Land observed from the rescue boat. Previously that day, the line was grounded and de-energized for safety.

 

Before work commenced, SECO personnel and crane operators secured and tested the connections from the crane to the basket that would hold the men aloft. Nathan and Brandon donned their personal protective equipment and inspected their safety harnesses that attach to the crane basket. The basket’s maneuvers were tested while empty and with the men on-board.

 

Once testing was complete, the hard work began. Nathan and Brandon replaced the damaged insulators and spliced in 20 feet of overhead conductor before installing new animal deterrents. Logan observed the work from the rescue boat below – keeping an eye on the alligators and fishing boats. The team removed all nest debris that caused the power outage. With a cleaner, safer dish now available, ospreys will soon build anew.

 

SECO’s Safety and Risk Manager was on-site to oversee the project from beginning to end. Additional safety measures for this project included directing traffic away from the work site, a rescue boat staged in the river at the base of the pole and multiple SECO personnel observing the project from ground level.

 

Duncan added, “In the future, SECO is proposing a redesign of this feeder as underground service. This enhancement requires a St. John’s Water Management District permit, as SECO plans to bore under the Dead River.”

 

This project was critical to immediately improving reliability to the area and providing a safe nesting dish for osprey. The pole will remain in its current location to support existing communications cable and fiber lines belonging to other entities. The pole and nesting dish will stand available for future generations of roosting osprey making their home near the river.

 

View the entire album of video footage and photographs on SECO’s Flickr page.

 

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Energy Insider – 3rd Quarter

SECO Energy Insider – 3rd Quarter 2017, Expansions to Provide More Services for Central Floridians

Expansions to Provide More Services for Central Floridians

 

Significant growth in SECO Energy’s service territory requires expansion of medical services to accommodate the increased population. Currently there are several major projects expanding the availability of medical care.

 

Construction of Orlando Health’s South Lake Hospital Health Pavilion at Blue Cedar is underway. The new 20,000 square foot health pavilion, located on US 27 at the Turnpike, will include a free-standing emergency department, outpatient imaging, laboratory and rehabilitation services, as well as space for physician offices. The new facility has been designed to accommodate more advanced services as the need in South Lake County grows. “We’re expanding our services so that patients in all areas of South Lake County have improved access points to healthcare,” said South Lake Hospital President John Moore. 

 

Another project underway in Lake County is at Florida Hospital Waterman. The Tavares facility has plans to double the size of the emergency department to fifty-eight beds. The addition will include a four-story patient tower dedicated to women’s services, pediatrics and future growth. Twenty-four beds for the women and children’s unit will be on the second floor. Floors three and four of the tower will be reserved for future growth. This project will add more than 111,000 square feet of patient care to the existing hospital.

 

In Marion County, West Marion Community Hospital has plans to add nearly 42,000 square feet to meet a growing need for acute care services for residents west of I-75. This expansion will nearly double the facility’s acute care bed count to 48. The project will include three key areas of the hospital: The Emergency Department, operating rooms, and patient rooms. The Emergency Department will increase in size with an additional nine exam rooms, bringing the total number to 31. The Surgical Department will expand from four to six operating rooms with space to add two operating rooms in the future. The plan includes additional pre-operative unit bays and post anesthesia care unit bays as well. The facility will add a fourth floor with 36 medical/surgical patient beds and eight intensive care unit beds. The total hospital bed count will increase to 138.

 

In addition to the major hospital expansions, there are a multitude of other projects including new doctor offices, rehab and assisted living facilities in the works throughout SECO Energy’s service territory.

 

 

SECO Energy Insider – 3rd Quarter 2017, Grand Oaks and Great Food, The Fenney Grill

Grand Oaks and Great Food

 

Fenney Grill is where great food meets the great outdoors. The Grill is located in the new Village of Fenney which locals refer to as Adamsville. The restaurant is nestled among native landscape and majestic grand oaks to deliver a warm old Florida feel. The rustic-themed bar and grill has indoor and outdoor seating for 130 guests. The restaurant is open seven days a week from 8 a.m. to 5 p.m. with daily happy hour specials offering 50% off drinks from 3 to 5 p.m.

 

Each day at the Fenneyy Grill starts out with classics from waffles to omelets and ends up with signature salads and sandwiches followed by Mike’s Famous Key Lime Pie. “Everything is as fresh as it can be; fresh produce, fresh fruit,” said restaurant manager Chad Prilliman. “We roast our meats in-house and most of the breads are baked right here.” If you’re in the mood for casual dining, this is the place to be.

 

Another food option is right next door at the Orange Blossom Café located in the Fenney Recreation Center. The café is open from 7 a.m. to 2 p.m. and is a great place to relax. Enjoy fresh baked cookies, pastries, muffins, specialty sandwiches or small salads. Wash them down with freshly brewed coffee or tea as well as juices. For directions and a full menu visit Fenney Grill’s website.

 

 

SECO Energy Insider – 3rd Quarter 2017, Keep your Share of the Marketplace

Keep your Share of the Marketplace

 

Advancements in technology are rapidly shaping the way we live. Not so very long ago, music was delivered via record player and phones only worked through a wired connection. Now these devices, and a number of others, have, for the most part, become obsolete. Technological advances, in many ways, are changing our world for the better and have allowed some businesses to thrive. Other businesses have had to reinvent themselves and are fighting to stay alive.

 

As the trend continues, one of the biggest changes taking place are brick and mortar stores fighting with e-commerce for sales as more shoppers prefer to make purchases from the convenience of their home. Online shopping and overnight shipping are becoming increasingly more popular especially among the younger generation. So, could the end of traditional shopping be in sight? Maybe not! The convenience of buying online to some does not compare to the instant gratification of walking out of the store with your items in hand. To others, the idea of having to wait for an item, track and sometimes pay for shipping is not convenient.

 

SECO Energy Insider – 3rd Quarter 2017, Keep your Share of the Marketplace

 

In today’s world, to keep their share of the marketplace, site retailers need to focus on the customer and enhance the in-store experience to make the trip away from the computer worth it. Physical presence and meaningful interactions with customers is an experience the internet is unable to offer. Maya Angelou once said “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

 

Customer service never goes out of style. Customer service and convenience of shopping is the key to repeat customers along with knowledgeable, professional and courteous employees. This coupled with a pleasant store environment that is inviting and soothing to customers’ senses makes for a win-win situation. Warranties, guarantees and the ease of returns are a plus.

 

To survive in today’s economy, anyone in business needs to continually reinvent themselves. Just because you have always done things a particular way doesn’t mean it’s the right approach. Sometimes taking a step back, observing and reformulating a plan is crucial to survival, although excellent customer service should always be your top priority.

 

 

SECO Energy Insider – 3rd Quarter 2017, Member Spotlight: The Florida Bass Conservation Center

Member Spotlight: The Florida Bass Conservation Center

 

Parents and teachers looking to introduce their children to a unique experience in south Sumter County might consider visiting the Florida Bass Conservation Center (FBCC). The Center is dedicated to managing fish and wildlife resources for long-term well-being of the native species and for the benefit of Floridians. At the FBCC, and through the Florida Wildlife Commission, a number of initiatives, for both fresh and saltwater, have been put in place to enhance fish and wildlife conversation including opportunities for much-needed public involvement.

 

Known to some as the old Richloam Fish Hatchery, the FBCC raises nearly 6.75 million freshwater fish (6”-10” fingerlings) including largemouth, sunshine and striped bass, crappie and catfish. This is done by using a raceway system between ponds. A raceway system is where continuous water is made to flow from pond to pond through man-made channels. This saves water and energy, helps to prevent diseases and parasites, and improves feed conversion by producing more fish per gallon of water.

 

SECO Energy Insider – 3rd Quarter 2017, Member Spotlight: The Florida Bass Conservation Center Flicker pictures. Click here to see the Flicker album of pictures

 

Currently the FBCC consists of 63 ponds that vary from 1/4 acre to 1½ acres in size making up a total of 48 acres of water. The FBCC is the largest freshwater fish production hatchery in The State. It is open to the public and includes a visitor’s center and research facility with something of interest for all ages.

 

The Florida Bass Conservation Center is open from 9 a.m. to 3 p.m., Monday through Friday, except holidays. It is located at 3583 CR 788 in Webster. Field trips and large groups should preschedule their visit by calling (252) 732-1225. For more information visit the Florida Bass Conservation Center’s website or watch this video that takes you on a walk through the hatchery.

 

 

SECO Energy Insider – 3rd Quarter 2017, Resources for Recovery After Irma

Resources for Recovery After Irma

 

State business and industry representatives (ESF18) are manning a private sector hotline at (850) 815-4925 to respond to calls from businesses and private sector support organizations.

 

Small Business Recovery Guide

 

State Assistance

Governor Scott activated the Florida Small Business Emergency Bridge Loan Program to provide short-term, interest-free loans to businesses damaged by the storm.

 

Florida Small Business Emergency Bridge Loan Program

 

Small businesses in all 67 Florida counties with two to 100 employees may apply for short-term, interest-free loans for $1,000 to $25,000 for 90 or 180-day terms. To be eligible, a business must have been established prior to September 4, 2017, and demonstrate economic injury or physical damage as a result of Hurricane Irma. Visit www.floridadisasterloan.org for more information and to apply for the Florida Emergency Bridge Loan program. The deadline to apply is October 31, 2017.

 

Business Damage Assessment Survey

 

Small businesses that have incurred losses due to Hurricane Irma are asked to complete a Business Damage Assessment Survey. The survey will help the State Emergency Response Team determine the needs and level of assistance for impacted businesses. To take the survey, visit www.flvbeoc.org.

 

SECO Energy Insider – 3rd Quarter 2017, Resources for Recovery After Irma, Click here for Federal Assistance or to apply for low-interest loans through the U.S. Small Business Administration (SBA)

 

Federal Assistance

 

Following President Trump’s major disaster declaration, impacted businesses may now apply for low-interest loans through the U.S. Small Business Administration (SBA).

 

Through the declaration, businesses and nonprofits in Brevard, Broward, Charlotte, Citrus, Clay, Collier, Desoto, Duval, Flagler, Glades, Hardee, Hendry, Hernando, Highlands, Hillsborough, Indian River, Lake, Lee, Manatee, Marion, Martin, Miami-Dade, Monroe, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Saint Johns, Saint Lucie, Seminole, Sumter and Volusia counties in Florida are eligible for both Physical and Economic Injury Disaster Loans from the SBA.

 

Business Physical Disaster Loan Program

 

Business Physical Disaster Loans are intended to help repair or replace disaster-damaged property. Businesses and nonprofit organizations may apply for up to $2 million to repair or replace property, including real estate, equipment, inventory, machinery, and other business assets.

 

Economic Injury Disaster Loan Program

 

Businesses in qualifying adjacent counties may apply for up to $2 million for working capital through the SBA Economic Injury Disaster Loan program. The Economic Injury Disaster Loan program provides working capital loans to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, nonprofit organizations meet financial obligations and operating expenses through the disaster recovery period. Applicants may also be eligible for a loan amount increase up to 20 percent of their physical damages to protect property from future damage, including adding a safe room or storm shelter.

 

To Apply for Physical and Economic Injury Loans

 

Businesses must first register with the Federal Emergency Management Agency (FEMA), or by mobile device at m.fema.gov or call the toll-free helpline at 800-621-3362. Those who use 711-Relay or Video Relay Services should call 800-621-3362 (800-462-7585 TTY). Upon registration with FEMA, businesses may apply for a disaster loan a number of ways as follows:
• Submit an online application at https://disasterloan.sba.gov/ela
Download an application from www.sba.gov/disaster and submit to a SBA disaster recovery center or mail to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155;
• Visit a SBA recovery center for one-on-one assistance; or
• Visit the Florida SBDC at UCF or its satellite service centers for assistance.

The filing deadline to return applications for physical property damage is November 9, 2017. The deadline to return economic injury applications is June 11, 2018.

 

SECO Energy Insider – 3rd Quarter 2017, Resources for Recovery After Irma, Click here of individual assistance or for Disaster Unemployment Assistance (DUA)

 

Individual Assistance

 

Disaster Unemployment Assistance (DUA) is available to Florida businesses and residents whose employment or self-employment was lost or interrupted as a result of Hurricane Irma.

 

Disaster Unemployment Assistance is available from weeks of unemployment beginning September 10, 2017 until March 17, 2018, as long as the individual’s unemployment continues to be a result of the disaster. To file a DUA claim go to www.floridajobs.org or call 1-800-385-3920.

 

Residents with losses due to Hurricane Irma may now register for disaster assistance from the Federal Emergency Management Agency, according to state and federal officials. Individuals can register online at www.DisasterAssistance.gov.

 

You may also register by calling 1-800-621-FEMA (3362). The toll-free telephone numbers will operate from 7 AM to 11 PM, seven days a week until further notice.

 

Applicants will need the following to apply:

  • Social Security Number
  • Daytime telephone number
  • Current mailing address and zip code of the damaged property
  • Private insurance information, if available

 

Interested in learning more about SECO Energy’s emergency restoration plan related to Hurricane Irma? Read October’s Duncan’s Digest in SECO News to learn more.

 

 

 

 

BARBIE SHAW

Manager of Key Accounts & Energy Services
OFFICE: (352) 569-9787
CELL: (352) 303-3567
barbie.shaw@secoenergy.com

Hank Bolduc, SECO Energy Key Accounts Consultant

HANK BOLDUC

Key Accounts Consultant
OFFICE: (352) 569-9789
CELL: (352) 303-3546
hank.bolduc@secoenergy.com

Ryon Meyers, SECO Energy Key Accounts Consultant

RYON MEYERS

Key Accounts Consultant
OFFICE: (352) 569-9781
CELL: (352) 636-9593
ryon.meyers@secoenergy.com

J.D. Simmons, SECO Energy Key Accounts Consultant

J.D. SIMMONS

Key Accounts Consultant
OFFICE: (352) 569-9790
CELL: (352) 303-3183
jd.simmons@secoenergy.com

 

 

Energy Insider – 4th Quarter

SECO Energy Insider - Sumter County Swap Meet

Sumter County Swap Meet

 

Someone once said you can’t buy happiness but you can buy cars and that’s kind of the same thing. Perhaps this is the reason the Sumter County Swap Meet, also known as the Florida Swap Meet, has turned into such a huge event.

 

The Swap Meet, Car Corral and Car Show is held on the first Sunday of every month, except for July & August (too hot), at the Sumter County Fairgrounds. The Fairgrounds are located north of the Webster Flea Market at 7620 S.R. 471 in Bushnell. The Meet consists of over 900 vendors offering a wide variety of auto parts, cars and antique car-related parts for sale.

 

Each month the first 200 in the gate receive a collectable hat, and door prizes are offered throughout the day. The monthly car show, part of the Swap Meet, is free to enter with $5 gate admission. Participants in the car show are also eligible for a $100 prize drawing.

 

SECO Energy Insider - Sumter County Swap Meet

 

In 2017, the Sumter Swap Meet will celebrate its 24th season with the yearly Winter Extravaganza Swap Meet, Car Corral and Car Auction on February 10, 11 and 12. Craig and Joann Pearson, the promoters of Swap Meet, would like to entice you to attend their monthly events and upcoming Extravaganza. “We have been doing Swap Meets in Sumter County for the past 23 years, this is a great place to discover those hard-to-find auto parts and accessories you’ve been looking for,” says Joann.

 

So whether you’re in the market for a new car, looking for special parts or want to take a stroll down memory lane, the Sumter County Swap Meet is a great start. Visit Florida Swamp Meet online for more information.

 

 

SECO Energy Insider - Domino’s Pizza #1 in the world!

 

Domino’s Pizza #1 in the world!

This company has 12,600 restaurants in 80 countries around the world with 345 of them located in Florida and southern Georgia. This company is also in the top five in online ordering and 50% of all US sales are digital. The company even invented the 3D car top delivery signs now used in their industry. With the busiest delivery days at Halloween, New Year’s eve and New Year’s day, Super Bowl Sunday and Thanksgiving eve, chances are you’re a customer.

 

Besides the 3D car top delivery signs, Domino’s Pizza pioneered and patented the first insulated delivery bags and created the corrugated pizza box to prevent moisture from weakening the box and toppings from sticking to the box top. In 2007-2008, Domino’s rolled out online ordering, pizza building tools and service tracking.

 

Domino’s Pizza began operations in 1960. Their corporate office is in Ann Arbor, Michigan. One of their largest distribution centers is located in Lake County at the Christopher Ford Industrial Park and served by SECO Energy. Referred to as the Groveland operation, this Domino’s Pizza facility franchises 95% of Florida, parts of southern Georgia and even South America, the Caribbean and Portugal.

 

With 100 employees, half of whom are truck drivers, the Groveland distribution center provides for all the needs of the Domino’s Pizza restaurants. Fresh dough is mixed on location, and never frozen, for use in pizzas and breadsticks. Dough types are thick crust, gluten free and whole wheat which is used at schools and Boys and Girls clubs. Fresh vegetables, except for locally-grown mushrooms, and cheese are shipped from Georgia for the pizza toppings and signature salad packaging. The produce must reach the franchise within a minimum of six days of usable freshness so nothing gets stale. This, along with all the uniforms, hats, boxes, insulated delivery bags, flatware, plates, cleaning supplies and everything a franchise needs, with the exception of Coca-Cola products, are assembled for delivery in Groveland.

 

Deliveries can be tracked online real-time with software similar to the Domino’s Pizza App that allows customers to create, order, and track their pizza from start to finish. With employees committed to service, quality ingredients and efficient technology, Domino’s Pizza has gone from 1st in people and 1st in pizza to number one in the world. Their quality guarantee says if you’re not completely satisfied, they’ll make it right or refund your money – you can bet they will.

 

 

SECO Energy Insider - The City of Tavares, Florida

 

Tavares – “A Great Place to Land”

The City of Tavares, Florida, successfully went through the long process of branding itself into “America’s Seaplane City.” The leadership created a vision to reinvent the downtown area by creating a unique niche and wow factor to drive themed events aimed at attracting residents and visitors. The vision was created by city leaders although it helped tremendously to have a serious administrator to implement the plan. “Civic Entrepreneurship is fostering a good business climate,” says John Drury, Tavares City Administrator.

 

America’s Seaplane City now hosts 21 yearly events and has attracted 52,000 visitors to the downtown area. The themed events all support the brand and vision of the city leaders. A few of the annual activities are Planes, Trains and BBQ, Sunnyland Antique Boat Show, Classic Raceboat Association Regatta, Monster Splash Pumpkin Drop, Seaplane Apoolaza and Bootastic Halloween.

 

Besides the downtown events, Tavares is averaging 3,000 aircraft operations per year. The city maintains an active marina with AvGas (aviation fuel) at the waterline to support its seaplane and boat activities. The seaplane base supports amphibious operations and offers tie downs for aircraft both wet and dry. Base and port operations offer a whole host of services for daily arrivals provided by Jones Brothers & Co., Air and Sea Adventures.

 

SECO Energy Insider - The City of Tavares, Florida, Downtown Tavares

 

Moving forward, the City of Tavares focused economic development team plans to keep the vision rolling with new start-ups or others re-locating businesses to the downtown area. Bob Tweedie, Economic Growth and Grants Director says, “Tavares’ approach to economic growth is to minimize barriers and obstacles to create an environment for businesses to thrive.” The branding effort is the bait and the entrepreneur environment is the hook. So far, the City’s branding efforts have attracted a hotel chain, restaurants, a sushi bar, a wine bar and a craft brewery to name a few. Older restaurants and other businesses have enjoyed a re-birth attracting many new visitors as well. This has been extremely appealing to millennials who support and enjoy the ‘buy local’ mantra. The City is now moving in the direction of reinvigorating the portion of the downtown area that has been vanishing due to growth along highway 441. So if you haven’t visited Tavares in a while, now may be a good time to do so.

 

 

SECO Energy Insider - Rebranding

 

Rebranding

Starting a process to rebrand requires a vision. It is more than a new logo, tagline and marketing campaign, it’s creating a new identity. Companies rebrand all the time, some successful and others not so much. Remember Coca-Cola in the 80s? They tried to rebrand and the backlash prompted what is now known as Classic Coke. Consumers wanted their old coke back.

 

If you’re contemplating a rebranding, give much thought to what you’re trying to accomplish before embarking on what could be a long and costly journey. Whether it’s a place, a product or company you wish to reinvent, the following six tips may be helpful.

 

  1. Establish a team and engage in dialogue with those who frequently interact with consumers. Determine how people think about you and what it is you want people to think about your business moving forward. Make sure your expectations are realistic. This will help you begin establishing a brand.
  2. Utilize various types of communication, surveys, social media, etc., to gain feedback from all people who use your product/service.
  3. Determine what is “not” working. You cannot fix something you don’t know is broken.
  4. Create a memorable story to sell your brand and make it something employees can believe in and support. This will encourage a sense of pride and cooperation.
  5. Create a consistent message, even in down times, by continually promoting your brand on your website, social media and all communications, products and signage.
  6. Commit to your brand!

 

 

 

BARBIE SHAW

Manager of Key Accounts & Energy Services
OFFICE: (352) 569-9787
CELL: (352) 303-3567
barbie.shaw@secoenergy.com

Hank Bolduc, SECO Energy Key Accounts Consultant

HANK BOLDUC

Key Accounts Consultant
OFFICE: (352) 569-9789
CELL: (352) 303-3546
hank.bolduc@secoenergy.com

Ryon Meyers, SECO Energy Key Accounts Consultant

RYON MEYERS

Key Accounts Consultant
OFFICE: (352) 569-9781
CELL: (352) 636-9593
ryon.meyers@secoenergy.com

J.D. Simmons, SECO Energy Key Accounts Consultant

J.D. SIMMONS

Key Accounts Consultant
OFFICE: (352) 569-9790
CELL: (352) 303-3183
jd.simmons@secoenergy.com