Dear Members,

On behalf of the Board of Trustees and SECO Energy, please join us in welcoming Curtis Wynn as our new CEO. Mr. Wynn takes the helm on January 4, stepping into Jim Duncan’s role as he retires after a distinguished 43-year SECO career. 

Mr. Wynn’s energy industry career is rooted in Florida. From 1981 to 1997, he worked at West Florida Electric Cooperative.  His tenure culminated there as Vice President of Member Services, Information Technology, Marketing and Economic Development. Mr. Wynn has served as President and CEO of Roanoke Electric Cooperative in North Carolina.  Roanoke is a not-for-profit electric cooperative that serves 14,500 metered accounts. 

Mr. Wynn is married with three children. He holds a Bachelor of Science Degree in Business Administration and Management Information Systems from Troy University. Based on his electric cooperative career that spans almost 42 years, SECO’s Board of Trustees expects that Mr. Wynn will continue Mr. Duncan’s legacy of success at SECO.

In reviewing his bio, Mr. Wynn’s resume reflects a long list of awards and accomplishments showing a history of supporting creative solutions that are turning the challenges of the energy industry evolution into major opportunities. 

He also serves or has served on a variety of boards including: immediate past board president, National Rural Electric Cooperatives Association (NRECA); past president, vice president and secretary-treasurer of North Carolina Electric Membership Cooperative; board member, North Carolina’s Association of Electric Cooperatives; board member, Meridian Cooperative (formerly Southeastern Data Cooperative – SEDC); and past nominating committee member, CoBank.

SECO Energy provides electric service to 220,000+ homes and businesses across seven counties in Central Florida. SECO Energy is a three-time J.D. Power award-winning electric utility and is a front runner statewide and nationally with the American Customer Satisfaction Index (ACSI).

Welcome, Mr. Wynn. We look forward to working with you and seeing our cooperative into the future supporting our strategic goal of providing affordable, reliable electric service.

Sincerely,

Richard Dennison 

Board President and District 4 Trustee

Payment Mailing Address Change

For members who prefer to pay their monthly energy bill by mail, our payment mailing address has changed. The new payment address is:

SECO Energy

DEPT # 3035

PO BOX 11407

Birmingham, AL 35246-3035

This change is effective on January 1.

If you are considering a more modern and secure payment option in place of writing a paper check, visit SECOEnergy.com > My Account > 12 Ways to Pay. Using SmartHub, you can enroll in bank draft, schedule a credit/debit card payment or pay by e-check. SmartHub also allows you to opt-out of receiving a paper bill in favor of an eBill sent to your email address each month after your meter is read.  This helps us keep rates low by saving time and money – both for you and SECO. 

Pennies From Heaven Donates $3,485 To The American Cancer Society

SECO Energy’s Pennies from Heaven Program donated $3,485 to help fight cancer. From October 1 through November 15, 2021, for every member who enrolled in our Surge MitiGator surge protection, your not-for-profit electric cooperative donated $5 from the Pennies from Heaven program to a local chapter of the American Cancer Society.

697 members enrolled resulting in donations totaling $3,485. 

Take the bite out of damaging surges and spikes with the Surge MitiGator. Power surges are caused by lightning, vehicles crashing into SECO poles, small animals, birds or fallen trees. 

SECO’s made in the USA meter-based surge arrester reduces surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances. Household appliances and sensitive electronics such as televisions and computers can be damaged or destroyed by power surges and also require point-of-use devices for adequate protection.

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included. To enroll, visit SECOEnergy.com > Surge MitiGator and complete the web form.

Second AMI Pilot

In 2014, SECO Energy engaged with a smart meter vendor in an advanced metering infrastructure (AMI) pilot project of about 1,200 meters. After the pilot, we installed 36,000 meters in our territory. Unfortunately, the product did not perform as expected. The meters and communications equipment were removed and returned to the vendor.  

Since then, we’ve kept an eye on the market. In 2018, we conducted workshops with eight different major smart meter vendors. Each offered a slightly different product and provided varying performance expectations based on the type of communications systems their brand offered. Because SECO’s service territory is a mix of dense suburban areas, metropolitan areas and sparsely populated rural areas, we require a product that will perform in a variety of terrains. Several vendors offered to build a hybrid to accomplish that. Unfortunately, it comes with a hefty price tag. Thus, we decided to take small steps to determine what product is best for SECO.    

Late in 2019, SECO announced a pilot project that replaced 6,200 outdated prepaid meters with Elster/Honeywell AMI meters that used Verizon 5G technology. The Board of Trustees recently approved an additional pilot project for a broader comparison and benchmark using Landis+Gyr technology. Both the Elster/Honeywell and the Landis+Gyr pilot projects will help us gain the experience of operating an AMI system. 

AMI meters supply daily usage readings that will integrate with SECO’s online account management platform SmartHub. Through this SmartHub integration, members will have much more insight into their energy consumption and habits. AMI also has the potential to reduce labor costs and can expedite member requests for service reconnection or disconnection. Meter tampering and line loss can also often be identified using AMI. Immediate identification of outages is also a strong advantage of an AMI system. Distribution automation in an AMI system can improve power quality, optimize efficiency and provide comprehensive data for planning, engineering and maintenance.

To identify the strengths and weaknesses of both AMI products/vendors, SECO requires a test period that spans all seasons to glean the data and field experience in real-time. SECO can analyze the data gathered from both pilots once complete.

Technology is changing rapidly, and we must choose a product and vendor that will serve SECO into the future. AMI is likely one of the largest equipment and technology investments we will make in the coming decade. Watch SECO News for updates as we evaluate our pilots. 

WINNERS CIRCLE

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are: 

Joseph Hrytzay from Sorrento

Daizebel Ortiz from Tavares

Carol Bullock from Inverness

Conrad Penchion from Ocala

Joan McDonald from Lady Lake

The latest winner of a SECO Energy Level 2 EV Charger is Irene Jaronczyk from The Villages. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

Kelli Wilson from Ocala is the winner of a $200 SECO Energy bill credit.

William Barnes from Floral City is the winner of a NEST thermostat.

Benjamin Mohr from Clermont is the winner of an Amazon Echo Dot with Alexa. 

Congratulations to our recent winners!

Read the full January 2022 SECO News online.

Happy Trails, J.D.!

Dear Members,

I announced my retirement from SECO Energy earlier this year after 43 years of service. Time has flown, and this major life change is bittersweet and much more emotional than I’d ever anticipated. Much has changed over the last four decades, but growth has been the constant since our founding in 1938.

When I came onboard as SECO’s Finance Director in 1979, our meter count totaled 36,823. In my first CEO Report at the 1991 Annual Meeting, I reported our meter count increased to 66,000 – a 44 percent increase in membership. In 1999, we reached the 100,000-meter milestone.

At the end of 2017, we surpassed the milestone of energizing our 200,000th meter. As I write this farewell address, the company’s infrastructure value has just surpassed the $1 billion mark. The growth isn’t slowing down. In fact, The Villages recently earned the title as the fastest growing metropolitan area in the nation over the last decade with a Sumter County growth rate of 39%. Lake and Marion counties’ growth rates continue to climb at 29% and 13%, respectively. That kind of growth is rare in a not-for-profit electric utility business model and it’s one of the milestones that I am most proud of as I take my last walk from the building on January 3.

Over the course of the four decades, our cooperative’s employee giving campaigns have raised more than $1 million for our local United Ways to improve quality of life for the members in our service territory. Our Pennies from Heaven program is a program whereby members enroll to have their bills rounded up to the nearest dollar. The extra change is donated to the Pennies fund and the funds are used for bill payment assistance for our members and other worthy causes. The Pennies program has generated millions of dollars in our local area to help SECO members.

As a Marine, I’m proud that we annually support the Toys for Tots campaign. We are a company of employees who have made a difference in the lives of others through not only their financial generosity, but also in their commitment to ensuring that you receive the most reliable, affordable electric service possible.

Pinnacle examples of member satisfaction with our employees’ efforts are reflected in the three J.D Power awards we earned in 2015, 2016 and 2017. We’ve also been recognized by our members through increasing ACSI (American Customer Satisfaction Index) ratings with a record-high 91 in 2020. We are both a statewide and national frontrunner in ASCI rankings.

I spent the last decade building a leadership team that has made it possible to reach these milestones under Board of Trustee leadership that supported our ability to meet the ever-growing demand for power with cost controls that preserve low rates for members. Over the last two years, the COVID challenge placed unprecedented strain on our ability to operate safely and efficiently but our employees persevered. Still, I am retiring at a time when supply chain challenges threaten utilities’ ability to keep up with a growing population of new residents and businesses that are moving to Florida for not only the lifestyle but the economic prosperity.

The incoming CEO-elect Curtis Wynn is supported by a leadership team and 400 employees who he can count on to help him continue the legacy. It has been my distinct pleasure and privilege to lead this company and the membership who deserve our commitment to affordable, reliable electric service and our StormReady approach during hurricane season.

We hold up under crisis and are the fastest utility to recover even when hurricanes sweep right through the middle of the state. I can’t begin to explain how proud I am to have been at the helm and this goodbye is the toughest thing I have had to muster in my career. Thank you for letting me spend 43 years of life in service to you and our employees. It’s been my honor.

Sincerely,

Jim Duncan

Chief Executive Officer

ADVICE FROM THE OLD FARMER’S ALMANAC

The Old Farmer’s Almanac explains how to figure out cooling and heating degree days. To determine a cooling degree day, use the base temperature of 65 degrees. Every day the temperature reaches 65 degrees is a cooling day. For every degree over 65, adds one cooling degree. On a day that the mean temperature reaches 85 degrees, the cooling degrees would be 20.

To figure heating degree days, take the same base of 65 degrees, and subtract the mean daily temperature. For example, if a day’s high temperature was 50 degrees and the low was 40 degrees, the mean high is 45 degrees. This would give you 20 heating degree days.

Do you have cheimatophobia, frigophobia, or psychrophobia (fear of cold)? Be sure to read page 3 and schedule an HVAC service before winter temps arrive in Central Florida.

DON’T BE LEFT IN THE COLD – SCHEDULE A WINTER HVAC SERVICE

The Old Farmer’s Almanac predicts winter in Florida will be colder than usual. Prepare for the most frigid temperatures to begin in mid-December and continue into early February. Precipitation will also be above average.

With temperatures running colder than average, your HVAC (heating, ventilation and air conditioning) unit may run longer this year than in previous years. Now is the time to schedule an HVAC service call with a licensed technician.

During a service call, the technician should thoroughly inspect your HVAC to ensure it’s in good running condition. The system may need to be cleaned or serviced. HVAC units that are serviced regularly function more efficiently and use less energy to heat (or cool) your home resulting in lower energy costs.

Preventative maintenance helps extend the life of your HVAC unit and avoid unexpected, costly repair bills. Complete at-home maintenance such as checking for leaks and removing dirt or debris away from external components proactively. Set a calendar reminder to change your unit’s air filter monthly or follow the manufacturer’s suggested filter change schedule.

For more energy-efficiency tools, visit our Energy Efficiency page. Our Home Energy Assessment is an online energy audit that provides energy-efficiency advice tailored to your home’s features and lifestyle. The Energy Estimator calculates the amount of energy used and associated costs for electronics, appliances and almost anything that uses electricity in your home. Submit with an email address to receive low-cost energy-efficiency tips specific to your home.

SECO ENERGY UNITED WAY PLEDGES REACH $1 MILLION

Since 2004, SECO Energy employees have participated in yearly employee-led United Way Pledge Drives to benefit our local communities. For the 2022 United Way Pledge Drive, our employees pledged $50,282.

With our 2022 pledge total, SECO employees’ total pledges have now surpassed the one-million-dollar milestone to reach $1,041,766!

Employees choose the county that receives their donations. Most of our employees live in Sumter, Lake, Marion and Citrus Counties.

Lake & Sumter Counties………………………………….$21,392
Marion County………………………………………………..$16,075
Citrus County……………………………………………………$7,043
Other Counties (listed below)……………………………$5,772
Gilchrist, Hernando, Levy, Orange, Pasco and Polk
TOTAL $50,282

Do you want to give back to your local community and have pennies to spare? Enroll in SECO Energy’s Pennies from Heaven program and agree to have your bill rounded up to the nearest dollar each month. We donate the extra pennies for worthy causes in our service area or member bill payment assistance.

Enroll in Pennies from Heaven today and change lives. Visit SECOEnergy.com > Your Co-Op > Pennies from Heaven and complete the enrollment web form.

WINNERS CIRCLE

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are:

Claudia Bryce from Summerfield

James Burdick from Eustis

Ricardo Valdes from The Villages

Eileen Bennett from Clermont

The latest winner of a SECO Energy Level 2 EV Charger is Gary Chevillet from The Villages.To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

Daniel Cahya from Ocala is the winner of a $200 SECO Energy bill credit.

Dean Woodle from Leesburg is the winner of a NEST thermostat.

Juanita McLean from The Villages is the winner of an Amazon Echo Dot with Alexa.

Congratulations to our recent winners!

Read the full December 2021 SECO News online.