Can a member add an additional contact as an account manager?

SECO allows members (after identity authentication) to add an additional contact/account manager to their account(s). For identity verification purposes, a Member Services representative will require the additional contact’s full personal information directly from the contact. The additional contact may make certain account-related inquiries and changes such as mailing address, billing inquiries (i.e., bill amount, due date, usage), request payment arrangements, make payments, report service problems and more.