Can a member add an additional contact as an account manager?

SECO allows members (after identity authentication) to add an additional contact/account manager to their account(s). For identity verification purposes, a Member Services representative will require the additional contact’s full personal information directly from the contact. The additional contact may make certain account-related inquiries and changes such as mailing address, billing inquiries (i.e., bill amount, due date, usage), request payment arrangements, make payments, report service problems and more.

2 thoughts on “Can a member add an additional contact as an account manager?

  1. John Cuomo - November 22, 2019 at 10:12 am

    Update change of address

    Reply
    • Amanda Richardson - December 2, 2019 at 3:52 pm

      Thank you for reaching out, we forwarded your change of address Member Services.

      Reply

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