Will SECO Energy have more control over how and when I use my energy?
No. AMI meters will simply enhance the ability to measure electric consumption, providing quick, useful information for SECO Energy and its members.
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Is the AMI meter safe?
Yes. The Honeywell AMI meter uses an industry standard cellular communications system, just like your cell phone. The components of the meter and communication module are UL (Underwriter Laboratories) certified. The meter meets all Federal Communications Commission (FCC) guidelines and safety standards.
SECO will utilize both a cellular and mesh (router) system. For our service area, which includes densely populated urban areas and areas that are more rural with heavy vegetation, a mixture of technologies is the right approach. Read Honeywell’s AMI Safety Data Sheets.
Why is SECO investing in AMI?
AMI is proven utility technology that has become industry standard. AMI meters will help SECO Energy provide reliable and innovative energy services to the homes and businesses in our service area.
Will my service be interrupted while the meter is replaced?
Yes, but just briefly. You will experience a short interruption of a few minutes while the meter is exchanged. Technicians will courtesy knock before performing the meter exchange and will leave a door hanger as well. You do not need to be home for the meter exchange.
Who will install the AMI meter?
A SECO-contracted meter technician from Honeywell will install the new AMI meter and remove the old one. All SECO contractors carry company ID, and their trucks are clearly marked with a SECO Energy Authorized Contractor decal.
Will SECO replace all meters with this new technology?
SECO embarked on its plan to replace all outdated analog/mechanical meters with new upgraded AMI meters in 2023. The process is expected to be completed in three years, or until full replacement is achieved.
What is an AMI meter?
AMI (Advanced Metering Infrastructure) is a two-way communication system that is built to collect detailed metering information throughout a utility’s service industry. AMI is typically automated and allows real-time, on-demand interrogations with metering endpoints. FERC defines AMI as “A metering system that records customer consumption hourly or more frequently and that provides for daily or more frequent transmittal of measurements over a communication network to a central collection point.”
While crews were performing work on my property, my personal underground facilities were damaged. Am I eligible to complete a damage claim?
Members are responsible for locating and marking customer-owned water, irrigation, sewer, electric lines, drain fields, septic tanks or other underground obstacles. SECO Energy is not responsible for damage to unmarked customer-owned facilities.
What can I do to minimize loss?
Consider enrolling in SECO Energy’s low-cost surge protection program. A surge suppressor installed behind your electric meter to help prevent high voltage spikes and surges from entering your home through the meter and damaging large-motor appliances.
Enroll online:
Surge MitiGator – SECO Energy
Does a consumer’s homeowner insurance cover lightning strikes?
Many homeowner’s insurance policies cover lightning damage. It is the consumer’s responsibility to contact their insurance company to determine coverage or file a claim for damages.