A SECO-contracted meter technician from Honeywell will install the new AMI meter and remove the old one. All SECO contractors carry company ID, and their trucks are clearly marked with a SECO Energy Authorized Contractor decal.
SECO embarked on its plan to replace all outdated analog/mechanical meters with new upgraded AMI meters in 2023. The process is expected to be completed in three years, or until full replacement is achieved.
AMI (Advanced Metering Infrastructure) is a two-way communication system that is built to collect detailed metering information throughout a utility’s service industry. AMI is typically automated and allows real-time, on-demand interrogations with metering endpoints. FERC defines AMI as “A metering system that records customer consumption hourly or more frequently and that provides for daily or more frequent transmittal of measurements over a communication network to a central collection point.”
Members are responsible for locating and marking customer-owned water, irrigation, sewer, electric lines, drain fields, septic tanks or other underground obstacles. SECO Energy is not responsible for damage to unmarked customer-owned facilities.
Consider enrolling in SECO Energy’s low-cost surge protection program. A surge suppressor installed behind your electric meter to help prevent high voltage spikes and surges from entering your home through the meter and damaging large-motor appliances.
Enroll online:
Surge MitiGator – SECO Energy
Many homeowner’s insurance policies cover lightning damage. It is the consumer’s responsibility to contact their insurance company to determine coverage or file a claim for damages.
Members may be eligible to file a claim for damaged items caused by an indirect surge under the Surge MitiGator™ warranty terms. Please contact Surge@SECOEnergy.com or (352) 569-9960 to begin a Surge MitiGator™ claim.
No. SECO Energy nor other electric utilities can guarantee uninterrupted electric service.
SECO Energy is not liable for damage caused by acts of nature or equipment failure. The member assumes liability for losses related to power outages or voltage fluctuations caused by animal contact, weather-related events, acts of nature or equipment failure.
Without an AMI capable meter, the prepaid program cannot function properly. At this time, MyWay PrePay members can choose to un-enroll from the prepaid program by requesting to change their account type to a postpaid, traditionally billed account if they would like to opt-out. Members can visit Contact Us or email customerservice@secoenergy.com to opt out.
Note: Postpaid accounts are subject to a security deposit. SECO will complete an Equifax Utility Score Check upon request to change a prepaid account to a postpaid, traditionally billed account.
