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Author: Amanda Richardson

SECO News, April 2020

 

Duncan’s Digest – Name the New IVR Virtual Assistant

 

I have exciting news to share. SECO’s new interactive voice response (IVR) phone system launched in early March. The system is available 24/7, is user-friendly and is a big leap forward in customer service technology.

May 2018 SECO News Duncan's Digest

 

The former phone system was in desperate need of an upgrade. With recent laws banning handheld phone use while driving, the new natural language IVR is a safer alternative and is easier to navigate.

 

The new IVR features a virtual assistant who uses natural language technology mimicking a real conversation. Previously manual tasks can now be completed virtually with full automation. Without pressing numbers on your keypad, you can report an outage, initiate a billing inquiry or make a payment arrangement at any time without speaking to a representative. Members can also log into SmartHub at SECOEnergy.com and request a payment arrangement.

 

Using the new IVR, you can check the status of an existing outage, learn the estimated restoration time and crew status. The IVR’s outage component functions much the same as the online StormCenter platform. Members who aren’t so tech-savvy will receive the same information and level of service as online members.

 

Another benefit of the virtual assistant is its call back feature. If you have tried to call us on Monday morning or the Tuesday after a holiday, you may have noticed longer hold times. With the virtual assistant, you can request a call back during normal business hours Monday through Friday from 8 a.m. to 7 p.m. This call back saves your place in the queue, and you don’t have to wait on hold. A future phase of the IVR will include virtual assistance with high usage inquiries, meter re-reads, new service connects, disconnects and transfers.

 

The virtual assistant is our newest SECO representative who can assist thousands of members simultaneously. This will come in handy during hurricane season when perhaps 100,000+ are without power at once like during Hurricane Irma.

 

We like our virtual assistant a lot and think she needs a name. I’m asking for your help and want to give you a chance to listen to the great features of the new IVR. Visit our Name the IVR page or click on the homepage banner. Play the four sample recordings of our new virtual assistant. Verify your account information and cast your vote for one of the name options:

 

1. Electra
2. Ernestine
3. Katie Kilowatt
4. SECO Elle
5. Trudy Transformer

 

Your entry places you in a drawing to win one of five great prizes: a $250 SECO bill credit, a Ring doorbell, a Nest Learning Thermostat, an Amazon Alexa and an Amazon fire tablet. Enter before May 15. We’ll announce our new virtual assistant’s name and contest winners in June SECO News.

 

This new system is indeed state-of-the-art technology and it came with a corresponding price tag. The good news is that it will pay for itself over the years as more members experience it firsthand and are willing to self-serve using the IVR. No employees will be displaced by the new technology. I encourage members to use it to their advantage and ours as a not-for-profit cooperative committed to affordable, reliable electric service for years to come.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

Right Tree, Right Place April 2020 SECO News

 

Right Tree, Right Place

 

What is green, creates oxygen and can help you reduce your annual energy costs? Trees, of course! Choosing the right tree to plant in the right place can help you reduce energy costs and reduce tree-related power outages.

 

Plant trees to the south, southwest or west side of structures to reduce cooling costs in the summer. Native Florida shade trees that grow well in Central Florida according to the University of Florida’s Institute of Food and Agricultural Sciences (UF/IFAS) are Florida elms and hophornbeam trees.

 

Block fall and winter winds by planting evergreens and shrubs on the north and west side of structures. UF/IFAS lists hollies, southern magnolias and sweetbay magnolias as native Floridian evergreen shade trees. For shrubs, choose azaleas, bottlebrush, Indian hawthorn, juniper, loropetalum or tea olive. Plant shrubs close to your home’s foundation to insulate against cold weather.

 

Trees growing too close to power lines can cause sparks, fires, power outages and shock hazards. Maintain a clear zone of 15 feet on each side of an overhead line. Before planting a tree, consider its mature height and its proximity to overhead power lines. Trees that grow to a mature height of 40 feet or higher should be planted at least 50 feet away from power lines. Small ornamental trees or shrubs that will not exceed 25 feet in height are best to be planted closer to lines, but outside the clear zone.

 

 

Advice from the Old Farmer's Almanac January 2020 SECO News

 

Advice from The Old Farmer’s Almanac

 

THE OLD FARMER’S ALMANAC lists April 1st and 2nd as well as the 27th through the 29th to turn April showers into May flowers by planting aboveground crops. For belowground crops, plant on April 9th and 10th or the 18th or 19th. Are you planning on spring cleaning? The best day to wash windows is the 20th through the 22nd. Clean your floors on either the 18th or 19th and paint on the 7th or 8th.

 

Safety Corner Downed Line Dangers April 2020 SECO News

 

Safety Corner – Downed Line Dangers

 

Overhead power lines are a necessary component of SECO Energy’s electric system. Never touch an overhead line – even if the line is broken and on the ground after a storm. Always assume an overhead line is energized. Touching it could cause severe injury and even death.

 

Never lean a ladder against a power line or trim trees growing too close to lines. Warn children not to play on or near electric equipment. Do not allow children to fly kites or toy planes, climb trees or release balloons near power lines.

 

Use these tips to help keep you and your family safe from the risk of contacting an energized power line.

 

April Safe Digging Month April 2020 SECO News

 

April – #SafeDiggingMonth

 

Spring’s warmer weather adds to-do items to your list. Before picking up a shovel to install a new fence, plant a garden or add landscaping or trees, contact 811 to locate the underground utilities on your property.

 

Florida law requires you to call 811 or go online before digging. The 811 service is free. April is #SafeDiggingMonth – remember to call 811 or visit Sunshine811.com before you dig!

 

Read the full April 2020 SECO News online.

SECO Energy Extends 2020 Scholarship Program Deadline

SECO Energy has extended its 2020 Youth Scholarship Program deadline from Friday, March 27, to Friday, May 1, in response to Florida school district closures to protect students from COVID-19 risk. Applications will also be accepted without the normally required counselor signatures.

 

For over two decades, SECO Energy’s Board of Trustees has renewed its annual commitment to members and the communities the cooperative serves by approving the Scholarship Program for local students. A total of $36,000 is available for 12 recipients to receive $3,000 each.

 

SECO Energy has adjusted the eligibility requirements for the 2020 Scholarship Program to better align with its corporate goals. SECO believes its annual scholarships are a way to spark an interest in energy industry careers and should be used as a recruitment tool.

 

To be eligible to apply, the student must be interested in pursuing a career in the energy sector. The student must live in a home served by SECO and be a high school senior who is graduating this school year (2019-2020). Awardees must be enrolled full-time in an accredited college, university or vocational/technical school located in Florida by the end of 2020. Students should also be pursuing a degree in technology, engineering, math or business. The student may also pursue a certification directly related to jobs in the electric industry.

 

CEO Jim Duncan stated, “SECO Energy has provided youth scholarships to help students complete their quest for a higher education for over twenty years. We firmly believe in supporting students who are interested in a career in the energy industry and didn’t want to let the current COVID-19 situation block these local students. Extending the youth scholarship program deadline to May 1 will allow students the flexibility to complete the application process.”

 

Scholarship applications are available on our Scholarship page. Those without internet access can, email Communications to request a mailed paper application.

 

View a slideshow of past scholarship awardees, print an application and read more about eligibility requirements online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Automates Payment Arrangement Assistance 24/7

The reliability of SECO’s electric service plays a critical role in SECO members’ health and wellbeing. To keep its employees healthy and ready to serve its members, the cooperative has made changes to mitigate health risks related to member and public interaction.

 

During SECO’s Emergency Response Plan activation, it is offering members who request a payment arrangement an extended period of time over and above normal payment arrangement parameters. Members requesting a payment arrangement can do so by visiting with SECO’s virtual assistant on the automated telephone system or by logging into SmartHub at SECOEnergy.com. Both platforms have been programmed to automatically allow additional time for payment arrangements. Members are encouraged to utilize the phone system and SmartHub as call volume has been high amid COVID-19 concerns.

 

SECO is taking precautions to protect its members and employees from risk. SECO’s five Member Service Centers are equipped with counter-to-ceiling glass barriers for employee and member protection. As such, SECO has decided not to close any Member Service Centers at this time; however, they will be operating with limited staff. The cooperative offers members 12 ways to pay bills, most that avoid face-to-face contact. Members can pay online, by phone, by mail, enroll in bank draft and more. SECO’s online account platform called SmartHub is the place to start for convenient self-serve options. Log in or create an account profile today. View past bills, usage history, request a payment arrangement and more.

 

As part of the Emergency Response Plan, SECO Energy’s Sumterville headquarters and adjacent campus are temporarily closed to public access for any vendor or delivery without an approved appointment or scheduled delivery. SECO field personnel are practicing the Centers for Disease Control (CDC) recommended social distancing standard of maintaining a six-foot barrier with members. Employees and members are asked to use email, phone and web conferencing communication in lieu of in-person meetings whenever possible and to practice social distancing when in-person meetings are unavoidable.

 

CEO Jim Duncan stated, “SECO Energy provides electricity which is an essential service in preserving public health and quality of life in today’s world. The cooperative’s Emergency Response Plan ensures it can maintain a 24/7 workforce, preserve SECO’s ability to maintain its electric system and provide an acceptable level of member service even in the face of employee impact with COVID-19. Our members depend on us to provide reliable electric service, and that’s even more important as our largely senior demographic practices social distancing at home to remain healthy.”

 

Duncan continued, “SECO has proactively waived late payment fees, and we automatically extending the time period for payment arrangements so that members can use both SmartHub and the virtual phone assistant as hold times are longer due to COVID-19 concerns.”

 

SECO has other ways to help members in need through a corporate citizenship initiative called Pennies from Heaven. The program helps fund local United Way chapters managed through Florida 211 for bill payment assistance for SECO members. Members who need assistance with utilities, food, and other household expenses are encouraged to contact 211.

 

“Like” SECO’s page on Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

Citrus County Health Dept Advises of Possible COVID-19 Contact

SECO Energy was informed late Tuesday afternoon that a SECO Energy warehouse administrative employee may have had an exposure to a Citrus County resident who has been tested for COVID-19 but results are not available. The employee serves in an administrative role with the cooperative and has limited contact with the public and other employees. The employee is asymptomatic and has been placed in quarantine as a precaution along with the employees with whom he was in contact.

 

The reliability of SECO’s electric service plays a critical role in SECO members’ health and wellbeing. To keep its employees healthy and ready to serve its members, the cooperative has made changes to mitigate health risks related to member and public interaction.

 

SECO Energy’s Sumterville headquarters and adjacent campus are temporarily closed to public access for any vendor or delivery without an approved appointment or scheduled delivery. SECO’s five Member Service Centers are equipped with counter-to-ceiling glass barriers for employee and member protection. As such, SECO has decided not to close any Member Service Centers at this time. SECO field personnel are practicing the Centers for Disease Control (CDC) recommended social distancing standard of maintaining a six-foot barrier with members. Employees and members are asked to use email and phone communication in lieu of in-person meetings whenever possible and to practice social distancing when in-person meetings are unavoidable.

 

Most importantly, SECO Energy activated its Emergency Response Plan (ERP) on March 9 in response to the Coronavirus situation. CEO Jim Duncan stated, “SECO Energy provides electricity which is an essential service in preserving public health and quality of life in today’s world. The cooperative’s ERP ensures it can maintain a 24/7 workforce, preserve SECO’s ability to maintain its electric system and provide an acceptable level of member service even in the face of employee impact with Coronavirus. Our members depend on us to provide reliable electric service, and that’s even more important as our largely senior demographic practices social distancing at home to remain healthy.”

 

Duncan continued, “SECO has proactively waived late payment fees, and we will allow additional payment arrangement time to members affected by the Coronavirus situation.” If a member has difficulty paying an electric bill during this declared emergency, it’s easy and private to request an automated payment arrangement through our new automated IVR phone system. Members can also log into SmartHub to request a payment arrangement online.

 

SECO has other ways to help members in need through a corporate citizenship initiative called Pennies from Heaven. The program helps fund local United Way chapters managed through Florida 211 for bill payment assistance for SECO members. Members who need assistance with utilities, food, and other household expenses are encouraged to contact 211.

 

“Like” SECO’s page on Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Offers Payment Arrangements and Waives Late Fees

SECO Energy understands that members may have difficulty in the coming weeks with potential unexpected Coronavirus impacts of illness, quarantine, lack of regular income or caring for an affected family member. SECO’s not-for-profit electric cooperative is applying flexibility to these scenarios.

 

SECO will proactively waive late fees and allow additional payment time during the declared emergency. Members can call the automated IVR to request a payment arrangement, log into SmartHub to conveniently request a payment arrangement or visit with one of SECO’s Member Service Representatives to discuss extenuating circumstances on a case-by-case basis.

 

It’s also important to know that every quarter SECO Energy funds local United Way chapters managed through Florida 211 for bill payment assistance in the counties SECO serves. The reliability of SECO’s electric service also plays a role in SECO families’ wellbeing, and the cooperative is taking precautions to keep its employees healthy and ready to serve members.

 

SECO’s upcoming 2020 Annual Meeting’s format is now VIRTUAL ONLY. SECO typically hosts a crowd of 6,000 to 8,000 attendees at the Annual Meeting. Based on Florida’s declared public health emergency in response to Coronavirus developments, CDC advisories and SECO’s corresponding need to activate our Emergency Response Plan, the Board of Trustees and senior leadership have determined the need to hold a Virtual ONLY Annual Meeting instead of hosting the large crowd of thousands who typically attend the Annual Meeting.

 

On Saturday, March 28, attend the Virtual Annual Meeting by visiting SECOEnergy.com and clicking on the Virtual Annual Meeting link which begins at 10:30 a.m. Board President Jerry Hatfield and CEO Jim Duncan will deliver their respective addresses via the Virtual Annual Meeting streamed live. Results of member votes on the Bylaws Revision and the 2019 Annual Meeting Minutes will be announced and the 89 prize winners from the names drawn from all members who cast votes.

 

Since SECO won’t be holding an in-person prize drawing, all members who vote on Annual Meeting business are entered to win all prizes. To vote, visit SECO Energy’s homepage and click on the VOTE homepage banner to cast your vote on the Bylaws Revision and 2019 Annual Meeting Minutes. A complete list of prizes is available on the website. Win from the comfort of your own home.

 

Prizes include a 2010 Chevy Colorado 4×4, two 2016 EZGO RSV golf carts, cash prizes ($1,500, $1,000 and two $500s), electric bill credits, WiFi thermostats, Instapots, air fryers, tool sets, Ring doorbells, Amazon Fire and Apple TVs, Fire HD tablets with Alexa, Fitbits, a 43-inch Visio TV, twenty $100/$50 VISA gift cards and more. View the full prize list at SECOEnergy.com.

 

Learn more at SECOEnergy.com>Your Co-op>Annual Member Meeting. “Like” SECO’s page on Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy 2020 Annual Meeting Goes VIRTUAL ONLY for Public Health and Safety

SECO Energy announced that its 82nd Annual Meeting is going virtual only in the interest of public health and safety. The SECO Energy Annual Meeting is the cooperative’s pinnacle event. Based on Florida’s declared public health emergency in response to coronavirus developments, the Centers for Disease Control and Prevention (CDC) advisories and SECO’s corresponding need to activate its Emergency Response Plan, the Board of Trustees and senior leadership have determined the need to hold a virtual ONLY Annual Meeting instead of hosting the large crowd who typically attends.

 

The Virtual Annual Meeting will be live streamed online on Saturday, March 28, beginning at 10:30 a.m. Members can tune in by visiting the website and clicking on the Virtual Annual Meeting homepage banner. Board President Jerry Hatfield and CEO Jim Duncan will deliver their respective addresses via the Virtual Annual Meeting streamed live. The results of member votes on the Bylaws Revision and 2019 Annual Meeting Minutes will be announced by Cooperative Attorney Scott Gerken. Vice President Kathryn Gloria will announce the prize winners from the names drawn from the list of members who cast votes.

 

To encourage members to vote on the Bylaws Revision and 2019 Annual Meeting Minutes, SECO Energy is shifting its traditional in-person door prize drawing to a voting member drawing. All members who cast a vote are eligible to win a prize from the comfort of their home. A complete list of prizes is available on SECO’s website.

 

Members can vote electronically by visiting the website and clicking on the Vote homepage banner or by texting VOTE to (352) 320-2200. Members also have the option to complete the by-mail ballot on the Official Annual Meeting Notice and mail with their electric payment. Members who are not tech-savvy can visit a Member Service Center or call (352) 793-3801 for voting assistance. To be eligible for the prize drawing, members must cast their vote before the Virtual Annual Meeting begins at 10:30 a.m. on Saturday, March 28.

 

Prizes include a 2010 Chevy Colorado 4×4, two 2016 EZGO RSV golf carts, cash prizes ($1,500, $1,000 and two $500s), electric bill credits, WiFi thermostats, Instapots, air fryers, tool sets, Ring doorbells, Amazon Fire and Apple TVs, Fire HD tablets with Alexa, Fitbits, a 43-inch Visio TV, twenty $100/$50 VISA gift cards and more. View the full prize list online.

 

Prize winners will be announced at the end of the Virtual Annual Meeting and also published on the website. Prizes will be shipped to each winner. SECO will arrange delivery of the truck and golf carts along with the title/registration documents. Winners of the $1,500 and $1,000 prizes will receive an IRS Form 1099 and will be required to sign an IRS Form W-9 before the checks can be issued.

 

SECO Energy CEO Jim Duncan states, “The on-site Annual Meeting is an event that we look forward to hosting every year. We will certainly miss visiting with members and seeing their smiling faces for this year’s Annual Meeting, but the decision to change the format to a Virtual Annual Meeting is in the best interest of our members and employees. I hope members plan to watch the Virtual Annual Meeting on Saturday, March 28 at 10:30 a.m.”

 

Members who want to interact with SECO live during the Virtual Annual Meeting can call (352) 329-MEET or email SECO2020AM@secoenergy.com starting at 8 a.m. on Saturday, March 28. The phone number and email will only be available during the Virtual Annual Meeting timeframe. For members who aren’t able to watch virtually, a video production of the Virtual Annual Meeting will be available on SECO Energy’s YouTube channel the following week.

 

Learn more about SECO Energy’s Virtual Annual Meeting on our website. “Like” SECO’s page on Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

Sunshine State Stats February 2020

Spring arrived in February 2020 – along with media reports of COVID-19 risk, Saturn as a morning star, Mercury as an evening star and above average temps. Daily high temperatures ranged from the low 60s to the high 80s. Nighttime temperatures ranged from low 40s to low 70s. Members probably used both A/C and heat to combat these temperature extremes in February.

 

Sunshine State Stats February 2020 breakdown

 

The monthly average temperature was a comfortable 66 degrees – which was 2 degrees lower than the monthly average temperature in February 2019. The highest daily recorded temperature soared to 88 degrees and the lowest daily recorded temperature was 41 – a fluctuation of 45 degrees between warm and cool temperatures.

 

February 2020’s average high temperature was 76 degrees with an average low of 55. In February 2019, the average high temperature was 78 degrees while the average low temperature was 58 degrees. If you compare this year’s usage to last year’s and see a difference, it’s likely due to your heating and cooling systems running more often.

 

On February 2, 2020, Punxsutawney Phil did not see his shadow which traditionally means an early spring. Locally we enjoyed 13 days with temperatures that reached above 80 degrees – which is substantial for February. Rainfall was above average at 2.14 inches for the month compared to .87 inches last February. According to February’s spring-like weather, it looks like the tradition proved true this year.

 

Members who used heat during the colder mornings and cooling in the warmer afternoons can expect to see an increase in energy consumption on their February billing statement. ENERGY STAR recommends setting your heat to no higher than 68 degrees during the winter months.

 

Have you scheduled an annual HVAC service? January and February are typically the coldest months in Florida. A well-maintained unit runs more efficiently and helps lower your energy usage. Read more about HVAC service and maintenance in November SECO News.

 

March 2020 forecast:

 

March 2020 is forecast for an average high of 79 degrees most days in the month reaching temperatures in the mid-70s and 80s. The average low is forecast at 64 degrees with low temperatures dipping into the 50s. Precipitation levels are forecast to be low throughout the month.

 

To check historical usage, log into SmartHub to view past bills and consumption charts. If your usage is high, SECO offers several energy-efficiency tools to help you identify energy wasters. Take the Home Energy Assessment to receive a detailed email tailored to your home’s features and lifestyle. The energy-saving advice will provide low-cost ways to decrease your usage – and your electric bill.

 

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator.

SECO Energy Supports Sumter PREP Academy Intervention Program

SECO Energy is a supporter of educational programs and initiatives. SECO recently provided funding to assist Sumter PREP Academy with its Positive Behavioral Intervention and Support (PBIS) bi-monthly progress monitoring breakfast meeting.

 

The breakfast meeting offers an opportunity for student advocates (district staff, Department of Juvenile Justice, Teen Court, zone-school administrators, parents and students) to discuss the academic and behavioral progress of the Academy’s students.

 

Sumter PREP Academy operates under the umbrella of Sumter County Schools. As a result of the positive behavioral intervention program, Sumter PREP Academy has reported a 93 percent success rate of students transitioning back to their zoned schools.

 

SECO Energy is an active corporate citizen and a good neighbor. The cooperative sponsors and donates to programs based on its commitment to the key cooperative principles Concern for Community and Education Training and Information. $36,000 in scholarships is available for 12 recipients in the SECO Energy 2020 Youth Scholarship Program. Graduating high school seniors interested in a career in the energy industry who live in a home served by SECO are encouraged to apply. Print an application online on our 2020 Youth Scholarship page. Completed applications due by 5 p.m. on Friday, March 27.

Learn more about SECO’s corporate citizenship online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO News, March 2020

 

Duncan’s Digest – SECO Energy’s 82nd Annual Meeting

 

Our 82nd Annual Meeting is Saturday, March 28, at 293 S. US Highway 301 in Sumterville. Registration opens at 8 a.m. and the Business Meeting begins at 10:30 a.m. The live prize drawing is held after the Business Meeting and wraps up around noon.

May 2018 SECO News Duncan's Digest

 

Even if you can’t attend, there are ways to win this year. All members are invited to vote on Annual Meeting business in advance. On the SECO Energy homepage, click on the VOTE banner and cast your vote prior to Thursday, March 26 at 5 p.m. for a chance to win a golf cart, gift cards, bill credits, tools, Nest thermostats, Apple TVs, air fryers, Instapots, Ring doorbells and other great prizes. See the complete prize list on page four.

 

If you do attend the March 28 meeting, you’ll enjoy a light breakfast and entertainment by Margo Rochelle & Rodeo Drive Band. Each registered member will receive our 2019 Annual Report, a special gift and an LED from our wholesale power provider Seminole Electric Cooperative.

 

This year, there are three ways to win. Members who attend the Annual Meeting are eligible for the door prize drawing that begins at the conclusion of the Business Meeting. If you RSVP online and attend the Meeting, you are entered into a drawing for a $300 bill credit. And again, there are great prizes for members who vote on Annual Meeting business by mail or online before March 26 at 5 p.m. Attendance is NOT required to win.

 

The grand prizes for Annual Meeting attendees are a refurbished 2010 Chevy Colorado 4X4, an electric golf cart, four cash prizes, bill credits, Kindles, Apple TVs, Ring doorbells, air fryers, Instapots and more. Turn to page four for a list of all prizes.

 

Even if you RSVP and vote in advance, you must register upon entrance to receive your ticket set for breakfast, gifts and the door prize drawing. For speedy registration, bring a copy of your bill. Photo ID is required. The prize ticket barrels are located just after Registration Tents. The map on the next page clearly marks the Stations.

 

Visit the Energy Showcase to learn more about energy efficiency, talk with energy-efficiency vendors and stop by Station 4 in the same tent for your free LED. Enjoy live music under the Pavilion and find a dance partner. Visit our electric vehicle (EV) show behind the Energy Showcase tent. EVs include brands like Tesla, Porsche, BMW, Chevy, Nissan, Honda and more.

 

You’ll find a variety of seating areas with sound and screens. We accommodate 3,600 in the covered Pavilion and another 2,000 in the grass areas. Picnic and high-top tables are first-come, first-served. You are welcome to bring your own picnic blankets or folding chairs.

 

To vote electronically and/or RSVP, click on the homepage banner. Follow the instructions to view and vote on the Board-recommended Bylaws Revision and the 2019 Annual Meeting Minutes.

 

To vote and/or RSVP by mail, follow the instructions in the Official Annual Meeting Notice included with billing statements mailed February 14 through March 13. You can drop off your ballot at a Member Service Center or enclose with your payment. To be counted for advance voting, all mail and electronic votes must be received by 5 p.m. on Thursday, March 26.

 

Don’t forget to “like” SECO Energy’s Facebook page and post a selfie during the event. All members who interact on Facebook during the meeting are entered into a drawing to win a $300 SECO bill credit. You must be present during the live door prize drawing to win.

 

On behalf of myself, the Board of Trustees and all SECO employees, we look forward to hosting our 82nd Annual Meeting on March 28 and seeing you there.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

Read the full 2020 March SECO News online.