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SECO Energy Kicks Off 2020 Scholarship Program

SECO Energy is kicking off its 2020 SECO Scholarship Program. For over two decades, SECO Energy’s Board of Trustees has renewed its commitment to members and the communities the cooperative serves by approving the Scholarship Program for local students. A total of $36,000 is available for 12 recipients to receive $3,000 each.

 

SECO Energy is adjusting the eligibility requirements for the 2020 Scholarship Program to better align with its corporate goals. SECO believes its annual scholarships are a way to spark an interest in energy industry careers and should be used as a recruitment tool.

 

To be eligible to apply, the student must be interested in pursuing a career in the energy sector. The student must live in a home served by SECO and be a high school senior who is graduating this school year (May/June). Awardees must be enrolled full-time in an accredited college, university or vocational/technical school located in Florida by the end of 2020. Students should also be pursuing a degree in technology, engineering, math or business. The student may also pursue a certification directly related to jobs in the electric industry.

 

CEO Jim Duncan stated, “The goal for our 2020 Scholarship Program is to attract local students who want to come to SECO for internship opportunities during breaks and begin their careers with us after graduation. Our Scholarship Program embraces two of the seven cooperative principles observed by SECO: Concern for Community and Education, Training and Information. I wish our applicants the best and look forward to meeting our scholarship winners at the awards banquet in May.”

 

Scholarship applications are available online. For those without internet access, applications are also available at SECO’s Member Services Centers. The application must be completed in full and received in our corporate offices on or before 5 p.m. on Friday, March 27, 2020. Email Communications for questions about the scholarship eligibility requirements or application.

 

View a slideshow of past scholarship awardees, print an application and read more about eligibility requirements on our Scholarship page. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Scores 90 in Satisfaction

SECO Energy members have rated the not-for-profit electric cooperative as a customer satisfaction leader. SECO received an American Customer Satisfaction Index (ACSI) score of 90 for 2019. SECO’s 90 is a one-point increase from its 2018 score.

 

The American Customer Satisfaction Index provides a one-of-a-kind, cross-industry measurement of customer satisfaction in the United States. Each year, the ACSI uses data from interviews with roughly 300,000 customers as inputs to an econometric model for analyzing customer satisfaction with more than 400 companies in 46 industries and 10 economic sectors. ACSI data has proven to be strongly related to several essential indicators of micro and macroeconomic performance.

 

At the end of 2019, NRECA Market Research Services conducted the membership survey on SECO Energy’s behalf that included the ACSI metrics at year end and contacted members by email to ask about their unique experience with the cooperative. Members rated SECO with an impressive ACSI score of 90.

 

SECO Energy’s ACSI score is tops when compared to average ACSI scores in the energy industry. Nationally, cooperative utilities averaged 75 in 2019, which is 2 points lower than the 2018 cooperative average. Investor-owned utilities and municipal utilities scores averaged 73, both of which are 2 points lower than the 2018 average.

 

In the 2019 membership survey, members scored SECO well in all 18 service attributes with 16 rated as “excellent.” The highest rated were employees, bills and payment options, minimizing outages and community support. A service attribute that increased significantly is “Keeping members informed on the status of outages.” The increase in this particular attribute can be attributed to SECO’s online outage and communications platform StormCenter that communicates outage alerts with enrolled members via email, text or voice notifications.

 

CEO Jim Duncan stated, “SECO Energy excels in customer satisfaction. When comparing our 2019 ACSI score of 90 to our industry peers and Fortune 500 companies, SECO is clearly a satisfaction frontrunner. One of the reasons members have rated SECO so well over the years is our world-class employees. We are customer service champions because of our employees’ dedication to member satisfaction and their commitment to local communities.”

 

Duncan added, “Thank you, members, for taking the time to respond and recognizing our employees’ efforts on your behalf. We are grateful for your approval and continued support.”

 

In recent years, SECO Energy has received national attention and three J.D. Power trophies for its exceptional customer satisfaction rankings. In the 2015 J.D. Power study, SECO Energy was ranked “Highest in Customer Satisfaction Among Midsize Utilities in the South.” And in 2016 and 2017, SECO was ranked “Highest in Customer Satisfaction Among Cooperatives.”

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates. Learn more about SECO Energy.

SECO Energy Employee Donations Make a Difference at Christmas

SECO Energy’s generous employees are Making a Difference at Christmas by donating hundreds of toys for its annual Marine Toys for Tots donation drive. Members also joined in the gift-giving by adding toys to the donation boxes at SECO’s five Member Service Center locations.

 

SECO employees’ and members’ donations provide toys and smiles for local children on Christmas day. The toys donated through Toys for Tots remain in the community where they are donated. For many local children, a toy donated through the generosity of SECO employees and members will be the only present received for Christmas.

 

Among the hundreds of toys were 75 bicycles and tricycles donated by SECO employees. SECO’s Pennies from Heaven program chipped in this year to purchase bicycles and tricycles to match the number donated by SECO employees. In all, over 140 local children will receive a new bicycle or tricycle courtesy of SECO employees and members who participate in Pennies from Heaven.

 

CEO Jim Duncan stated, “SECO employees are a charitable group and they especially enjoy contributions that benefit the communities we serve. As a fellow marine, I’m proud of the Marine Toys for Tots organization whose volunteers work tirelessly to bring joy to children at Christmas. I am grateful to our generous employees and members who are willing to share their Christmas spirit with others.”

 

Senior Consultant for Civic, Charitable and Government Affairs Kathy Judkins manages the Toys for Tots donation drive companywide. Judkins stated, “I am so thankful for the hundreds of employees and many SECO members who chose to join SECO in supporting Toys for Tots this year. Making a Difference at Christmas brings happiness to children across our service area.”

 

Members who want to partner with SECO Energy to improve quality of life in local communities served by SECO can enroll in the Pennies from Heaven program that rounds up monthly bills to the nearest dollar. The small change donated through Pennies from Heaven supports financial assistance to local worthy causes in SECO’s service area. Requests for Angel Fund bill payment assistance are administered through several local agencies by calling 211 or visiting 211 online.

 

Watch a slide show of donated toys from SECO’s Toys for Tots toy drive photos on SECO’s YouTube channel. Learn more about SECO Energy’s community involvement online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Embarks on Solar and Battery Energy Storage Pilot Project

SECO Energy’s Engineering department recently embarked on a solar and battery energy storage pilot project. The cooperative contracted local solar array vendor Solar Trek to construct a 6,000-watt solar array and battery storage system at the Sumterville substation at its headquarters location. The project was designed and constructed over a nine-month period this year.

 

The new 6,000-watt solar array is ground mounted near Highway 470 to offset the utility-supplied power needed to serve the load in the switchgear enclosure. The energy storage batteries are housed in a cabinet outside of the substation switchgear. On average, the solar panels will produce 25 kilowatt hours (kWh) per day or about 750 kWh per month. Each panel is connected to a micro inverter that maximizes efficiency by converting DC to AC power at the panel. The battery storage is configured for charge by the solar system. This stored energy is released onto SECO’s electric system twice per day, in the morning before 9 a.m. and in the evening before 6 p.m.

 

Solar systems produce energy from the sun in the form of direct current (DC). To convert DC power to alternating current (AC) that is usable in homes and businesses, inverters are installed on each solar panel. The pilot project offers a variety of data for SECO’s Engineering staff to collect and study. SECO will measure the amount of AC power produced by the panels and the amount of energy the battery inverters will use to convert AC to DC then back to AC voltage. Also, SECO will assess the amount of energy required to charge the batteries and how much energy the battery inverter uses to convert DC to AC voltage. In its first month of operation, the system has produced 700 kWh of energy and approximately 300 kWh has flowed back into the grid.

 

CEO Jim Duncan stated, “The goal of the pilot project is to learn more about solar arrays and battery storage systems. This knowledge will better prepare SECO employees who assist members interested in solar investments at their homes or businesses. Ultimately, we will monitor the data collected to compare the costs and benefits of energy storage and determine if the efficiency of the project will lead to SECO investing in future large-scale solar enterprises.”

 

SECO Energy is an advocate for members who decide to invest in a member-owned solar array and want to interconnect with SECO’s electric facilities. The not-for-profit cooperative has devoted a section of its website to helping members understand their solar investment prior to committing to a project. Visit our Solar Power page for an overview of solar panels, inverters and net metering. Members can also use the Solar Estimator to determine the potential reduction in utility-supplied power they may expect after installing a solar system.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Trustee Joseph Kusiak Earns NRECA Board Certificates

SECO Energy District 7 Trustee Joseph Kusiak has completed two cooperative-focused board certifications from the National Rural Electric Cooperative Association (NRECA). Mr. Kusiak completed the courses required to earn both the Credentialed Cooperative Director (CCD) and the Board Leadership Certificate (BLC).

 

The NRECA’s CCD is the first certificate in a three-part education program for Board of Trustee members of Directors of an electric cooperative. The courses encompassed in the CCD curriculum prepare Trustees to fulfill their fiduciary duty as elected officials who serve on behalf of the cooperative’s members.

 

Trustee Kusiak also earned the BLC, the second part of NRECA’s Board of Trustees Director curriculum. The BLC courses focus on specific industry and governance issues that directly affect electric cooperatives today. Lessons focus on risk management, power supply, parliamentary procedure, technology and policy development.

 

Mr. Kusiak resides in Dunnellon and has been a SECO member since 2002. He was elected to serve as District 7 Trustee in a special election to fill a Board vacancy on October 25, 2018.

 

Trustee Kusiak stated, “I am honored to continue my professional development by completing the CCD and BLC courses offered through the NRECA. This knowledge will help me in my role serving as the District 7 representative on SECO Energy’s Board of Trustees. I appreciate the trust my fellow members have placed in me.”

 

CEO Jim Duncan stated, “Congratulations, Mr. Kusiak, for completing the Board certificate courses to advance your knowledge of the energy industry. SECO Energy is grateful for your time and dedication to serve the cooperative’s membership through your Board service. Thank you.”

 

Learn more about SECO Energy’s Board of Trustees and read a short bio about Joseph Kusiak. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy District 3 Trustee Gerald Anderson Earns NRECA Certificate

SECO Energy congratulates District 3 Trustee Gerald Anderson who has completed the requirements to earn the Credentialed Cooperative Director (CCD) certificate from the National Rural Electric Cooperative Association (NRECA).

 

The CCD is the first of a three-part certificate program offered by the NRECA for Board of Trustee members or Directors. Participants complete courses on director duties and liabilities, understanding the electric business, board operations and processes, strategic planning and financial decision making. The courses encompassed in the CCD curriculum prepare Trustees to fulfill their fiduciary duty as elected officials who serve on behalf of the cooperative’s members.

 

Mr. Anderson has been a SECO member for five years and resides in The Villages. He was elected to represent the members of District 3 at a special election to fill a Board vacancy on May 13, 2019.

 

Trustee Anderson stated, “I am pleased to continue my education through the NRECA’s Director Certificate Program. The lessons I’ve learned help me to sharpen my skills in the energy industry. I look forward to continuing as the District 3 Trustee to represent my fellow SECO members.”

 

CEO Jim Duncan stated, “Congratulations, Mr. Anderson, on completing your Credentialed Cooperative Director certificate. I am grateful for your commitment to SECO members through your service on the SECO Board of Trustees. Thank you.”

 

Learn more about SECO Energy’s Board of Trustees and read a short bio about Gerald Anderson. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Employees Pledge Donations of $70,000 for United Way

SECO Energy employees have participated in an annual employee-funded United Way Pledge Drive for local communities for decades. During the 2020 United Way Pledge Drive, SECO employees donated $70,316 that will benefit local families living in SECO’s service area.

 

The $70,316 pledged by SECO employees for the 2020 drive is an increase of seven percent from the 2019 pledges. The donated funds will be distributed among ten local counties. The bulk of SECO employees live in Citrus, Lake, Marion and Sumter Counties and received the highest dollar amounts in donations. The breakdown by county is:

 

Citrus: $7,799
Lake: $14,316
Marion: $23,002
Sumter: $21,559
Other Counties (Hernando, Levy, Orange, Pasco, Polk and Volusia): $3,640

 

CEO Jim Duncan stated, “SECO’s ever-generous employees and their commitment to the communities we serve made our 2020 United Way Pledge Drive extremely successful. Our employees understand that local families need financial support year-round, and United Way is instrumental in leading the charge to improve lives. I truly appreciate the efforts of our employees and applaud their generosity.”

 

SECO’s Senior Consultant for Civic, Charitable & Government Relations Kathy Judkins spearheads the annual employee giving campaign. She stated, “United Way’s mission is to improve lives by mobilizing the caring power of communities around the world to advance the common good.” To join SECO Energy employees in supporting United Way, visit them online to donate or volunteer.

 

Learn more about SECO Energy’s Concern for Community online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Returns $3.5 Million to Current and Former Members

Just in time for the holiday season, SECO Energy’s Board of Trustees approved a Capital Credits return (retirement) of $3.5 million to current and former members. Since SECO Energy was founded in 1938 as Sumter Electric Cooperative, Inc., the cooperative has retired more than $66.8 million to current and former members.

 

SECO Energy is a not-for-profit electric utility. As such, SECO’s almost 210,000 members own a portion of the cooperative’s equity and their energy purchases build patronage capital. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. The annual amounts for each member who purchases electric service during the year are referred to as Capital Credit allocations.

 

Capital Credits are the accumulation of all prior year’s revenue after the co-op’s operating costs and expenses are paid. These credits are allocated on a pro-rata basis to each SECO Energy member’s account as Capital Credits. Annually, SECO examines the financial position of the cooperative and makes a recommendation to the Board of Trustees on the “retirement” of Capital Credits.

 

CEO Jim Duncan stated, “This year’s Capital Credits retirement of $3.5 million means that a portion of the cooperative’s equity is being returned to current and former members. Each current member who receives a 2019 Capital Credits retirement will see the retirement amount on the November billing statement listed as a line item. Commercial members with retirements over $1,000 will receive a check.”

 

Current members will find their retirement on the November billing statement a on line item labeled “Gen. Ret. Credit.” Former members receiving a retirement will be mailed a check. Former members should update their current address with the cooperative to receive future Capital Credits returns.

 

This year’s $3.5 million Capital Credits retirement is a lower number than in years past. The cost of delivering power to new members, constructing new facilities to meet new members’ demand for power and maintaining existing infrastructure is rising faster than SECO’s revenues.

 

To learn more about Capital Credits online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Welcomes South Sumter Middle School Eighth Graders

Local eighth grade students from South Sumter Middle School traveled to SECO Energy Monday and Tuesday for a field trip at the not-for-profit cooperative to learn about the basics of power related to nuclear, hydro, biomass, wind and solar. Students visited a variety of stations for hands-on practice and experience. The eighth-grade science students are learning about solar power and other energy sources in their classes.

 

SECO Energy’s Manager of Key Accounts and Energy Services Barbie Shaw opened the field trip by stating, “Today is a great day at SECO Energy. We’re excited to host over 100 eighth graders from South Sumter Middle School to provide an overview of solar power generation and electricity in general. SECO feels educating local students is a commitment to our communities and an investment in our future leaders.”

 

Key Accounts Consultant Jeff Light provided the audience with an overview of energy basics. Light demonstrated how energy is generated by fossil fuels, nuclear, hydropower, wind, biomass and geothermal means. Energy Services Supervisor Dustin Merritt delved into the basics of solar generation. Merritt presented students with solar definitions, how solar power is generated and how generated solar power is converted into usable energy. Students learned about the materials used to manufacture solar panels, how humidity and cloud cover affect solar production and the pros and cons of solar installation.

 

After the overview, students visited five stations to expand their industry knowledge. At station one, students engaged with Energy Services and Engineering employees to see SECO Energy’s Solar Square in action as it produced usable electricity. SECO metering technicians were positioned at station two to educate students about different types of meters, meter testing and a short explanation about net metering for solar generation. Station three included kits for students to assemble hand-held solar panels that produce energy to power small fans. The Solar Pathfinder was available at station four for a hands-on demonstration showing the students how the path of the sun and shading from trees and buildings can reduce solar production. Finally, at station five SECO Energy Human Resources personnel showcased the varied high-tech careers available in today’s energy industry. This station also showcased the safety equipment that SECO field personnel use to protect themselves on the job.

 

Eighth grade science teacher from South Sumter Middle School Shelly Paulinyce is excited for students’ real-world solar power experience. Paulinyce stated, “Eighth grade science students are learning about solar power in the classroom. Visiting SECO Energy is not only a review of the classroom lesson, it offers students the opportunity to expand their thought process to connect to the real world. Today’s field trip is a great preview for a future lesson. Students will soon be building and racing solar-powered cars in the classroom. The lesson that demonstrated the hand-held solar panel and fan will help them understand the process for their future activity.”

 

SECO Energy’s solar centric eighth grade curriculum field trip continues on September 30 and October 1 drew more than 200 eighth grade science students from South Sumter Middle School. All students who attended the field trip received a SECO gift bag and the chance to win door prizes. In November, students from Wildwood Middle School’s eighth grade science classes will also attend the SECO event.

 

School administrators who are interested in adding real-world experience to their students’ eighth grade science curriculum are encouraged to contact SECO Energy about available field trip dates and times. SECO also visits local elementary schools with presentations about energy and electrical safety geared toward younger students. Requests for those presentations can be made through the same email address.

 

Learn more about SECO Energy’s commitment to community. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Employee Involved in Vehicle Accident

On Friday evening, a SECO Energy first class lineman driving a 55-foot material handler bucket truck traveling north on Highway 441 in Lady Lake made contact with another vehicle. The accident occurred near the intersection of 441 and Eagles Nest Road.

 

In an attempt to minimize contact with the vehicle that crossed his path unexpectedly, the SECO bucket truck driver swerved and left the roadway. The bucket truck made contact with Duke Energy electric lines.

 

The truck’s energized contact with the lines resulted in significant damage to the bucket truck. Thankfully, the SECO Energy employee operating the truck escaped the vehicle and does not appear to be seriously injured.

 

While no serious injuries were apparent, the driver of the other vehicle was cited, and an occupant was transported to a medical facility as a caution.

SECO Energy vehicle accident 9/27/19 picture one

 

SECO Energy vehicle accident 9/27/19 picture two

 

SECO Energy vehicle accident 9/27/19 picture three