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SECO News November 2024

 

 

DEAR MEMBERS,

 

SECO Energy has been faithfully serving Central Florida members since 1938. In that time, we have experienced momentous growth. From energizing the fi rst 400 rural farmsteads over 85 years ago, SECO has grown into a robust regional utility that serves over 245,000 meters. The demand for affordable energy is increasing along with our population. We plan to ensure that the highly-ranked responsiveness and reliability that you deserve continue.

 

In 2022, our Executive Leadership Team extensively studied the functionality and operability of our aging office buildings, warehouses, and staging areas. We have more than outgrown our buildings – some date back to the 1930s and ‘40s. Yet, our dedicated team has remained committed to serving you – working in less-than-ideal conditions every day. Their resilience and dedication are truly commendable. Offices designed for one person are occupied by two or more employees, departments are isolated by outdated office layouts, and our fi eld service workers are mired in substandard working conditions. Moving vehicles around the property is inefficient and frustrating; it’s beyond expensive and highly unsafe.

 

A change is needed; our employees deserve better. SECO Energy is launching an Expansion and Improvement plan that includes new buildings to optimize working conditions in an environment that promotes safety, collaboration, and efficiency. This is exciting news. We want to continue to build the SECO culture that has fueled our success for all these years.

 

In early 2026, look for SECO to embark on our expansion plan to support our growth well into the future. The project features adequate workspaces designed to foster collaboration and teamwork. Staging, maintenance, and storage areas will be combined – not separated – to optimize workflows and efficiencies. Crews who work in extreme weather and temperatures will have updated washrooms and locker areas. Spaces for team meals and breaks will foster togetherness and a unified One SECO company culture.

 

Among the many goals that our Board has charged us with is to become the employer of choice in our region to attract and retain top talent. That aspiration is a major reason why we are so excited about this plan and confident it will propel us forward while creating more jobs, fueling our local economy, and creating more opportunities for everyone – all in the service of our growing membership.

 

SECO Energy is confident that this important and much-needed plan is the right step for our cooperative – promising our continued world-class reliability and dedication to serving you. Thank you for being a valued SECO Energy member. Happy Thanksgiving!

 

Sincerely,

 

 

 

 

 

 

 

 

 

CURTIS WYNN

Chief Executive Officer

 

 

 

 

 

 

 

 

AT SECO ENERGY, WE BELIEVE IN PUTTING OUR MEMBERS FIRST.

As a not-for profit cooperative, our primary goal is to serve you, not to generate profits. When we do have excess funds – what we call margins – we’re excited to return those to you through Capital Credits, also known as member equity. Keep an eye out for your Capital Credit refund on your November billing statement; it’s our way of saying thank you for the opportunity to serve your electric energy needs.

 

As a member, you’re not just a customer; you’re a part-owner of SECO Energy. This means that any money left over after we cover our operating expenses gets shared with you based on how much electricity you’ve used over the year. We’re thrilled to share that at our recent September Board Meeting, our Trustees approved the return of $1.65 million in member equity to both current and former members.

 

We also take pride in reinvesting the funds that aren’t yet retired back into our infrastructure. This ensures that we continue to improve reliability and keep pace with the tremendous growth we are seeing here in Central Florida. At the end of 2023, we reached a significant milestone with over $1.2 billion invested in our electric plant and assets, all aimed at enhancing the electric service we provide you with every day.

 

Capital Credits are more than just numbers on a statement; they represent our deep commitment to you and the communities we serve. This unique aspect of cooperatives reflects the cooperative difference—where your voice and your needs truly matter. Thank you for being an integral part of the SECO Energy family!

 

 

 

 

 

Join SECO Energy employees as they suit up to play Santa again this year for our annual Marine Corps Reserve Toys for Tots donation drive. Jingle all the way to one of our five Member Service Centers and donate a new unwrapped toy.

 

The primary goal of Toys for Tots is to help bring the joy of Christmas and send a message of hope through the gift of a new toy to thousands of children across the United States. Since 2001, Toys for Tots has been ranked as one of the top-rated charities by “Philanthropy 400.”

 

Retired Marines and other volunteers operate Toys for Tots. Toys donated by SECO employees and members are gifted to children within the local community. Members who want to register to receive toys donated through Toys for Tots can visit ToysforTots.org > Request a Toy.

 

Santa’s elves are collecting toys at our Member Service Centers in Eustis, Groveland, Inverness, Ocala, and Sumterville, serving as public drop-off locations between November 1 and December 6. Help SECO spread Christmas cheer, goodwill to men, and Peace on Earth during this holiday season by donating to Toys for Tots.

 

SECO is committed to improving the communities we serve, from supporting local schools to investing in renewable energy.
These principles aren’t just words; they’re the foundation of how SECO Energy operates, ensuring that we serve you, our members, with fairness, transparency, and care.

 

 

Read the full November SECO News.

SECO News October 2024

Wynn's Wire

 

 

 

 

 

DEAR MEMBERS,

 

SECO Energy is locally owned and operated for the sole benefit of our members, which means our priorities align with your needs. We focus on providing reliable, affordable electric service that benefits the entire community. To enhance the reliability of our services and address the growing needs of the communities we serve, SECO Energy has recently made several significant investments in our existing infrastructure:

 

Timberwood Substation (Marion County):

We’ve installed a new power transformer and added three additional distribution circuits, increasing capacity to 75 megawatts — doubling its previous capacity. This upgrade also includes an automatic transfer scheme that connects to another distribution feeder. During a power outage, crews can transfer load between feeders for faster and safer restoration.

 

Clermont Substation (Lake County):

Ranking among SECO Energy’s top five substations for load and member count, we’ve added two new power transformers, boosting capacity to 112 megawatts – an increase of nearly 50%.

 

Webster Substation (Sumter County):

To improve reliability, we’ve replaced an older fuse system with a more advanced transmission fuse breaker and upgraded three single-phase power transformers to three-phase power transformers.

 

Sumterville Substation (Sumter County):

We’re expanding this substation and tripling the capacity from 37 to 112 megawatts by building a second side, replacing one power transformer, and installing two new power transformers. Construction is scheduled for completion by the end of 2024.

 

On tap for 2025 is a brand-new substation in Lake County. The Dilly Lake substation near Howey-in-the-Hills and Minneola is undergoing a major rebuild. The capacity of the substation is almost quadrupling from 28 to 112 megawatts. We’re increasing the distribution circuits from two to eight and adding two new power transformers.

 

These upgrades support new and existing homes and businesses and ensure reliable power during peak demand as Central Florida grows. We understand that reliability, value, and trust are what SECO Energy members expect. That’s why we’ve made these proactive improvements to address today’s needs and support future growth.

 

Sincerely,

 

 

 

 

 

 

 

CURTIS WYNN

Chief Executive Officer

 

 

 

SECO News October 2024 A Legacy of Growth and Service

 

 

October is National Co-op Month, and SECO Energy is proud to join REI, Land O’ Lakes, Ocean Spray, Florida’s Natural Growers, Inc., and other cooperatives across the United States in celebrating co-ops’ impact on their communities. Co-ops come in various shapes and sizes, but no matter how big or how small, they all share a common goal: to provide exceptional goods or services to their members.

 

Founded in 1938 as Sumter Electric Cooperative, Inc., SECO Energy has evolved from a small rural utility into a leading not-for-profit Touchstone Energy Cooperative serving Central Florida. SECO powers over 245,000 homes and businesses across seven counties today, providing reliable, safe, and affordable electric service to over half a million consumers. This remarkable growth has made SECO Energy the seventh-largest in the nation among over 900 electric cooperatives.

 

 

 

 

 

 

 

 

 

 

SECO News October 2024 Protect Your Home With SurgeMitigator™

 

Power surges can wreck havoc on your appliances and electronics. SECO Energy’s Surge MitiGator™ program can help safeguard your home. From October 1 to November 12, SECO Energy is running a promotion for FREE installation when you enroll in this essential protection plan. The Surge MitiGator™ program is the first step in defending your large appliances by reducing surges at the meter before they can enter your home. Don’t wait for disaster – invest in peace of mind today.

 

To learn more about SECO Energy’s Surge MitiGator™ program click here.

 

 

 

 

SECO News October 2024 SECO Energy Youth Tour Leadership Opportunity

 

CALLING ALL HIGH SCHOOL JUNIORS! Apply now to win a sponsorship for the 2025 Tallahassee Youth Tour.

 

ELIGIBILITY: Any high school junior living in a home that receives electric service from SECO Energy. Up to ten students will be selected to attend the Tallahassee Youth Tour – one from each of our nine Districts and one at large.

 

TALLAHASSEE YOUTH TOUR DATES: February 12 – 13, 2025

 

APPLICATION DEADLINE: December 13, 2024

 

TALLAHASSEE YOUTH TOUR HIGHLIGHTS:

  • Visit the State Capitol
  • Venture the Florida Supreme Court
  • Tour the Governor’s Mansion
  • Explore museums
  • Develop leadership skills
  • Learn about the Cooperative Business Model

 

WASHINGTON YOUTH TOUR COMPETITION:

After the Tallahassee Youth Tour, each of the ten participants will have a second opportunity to compete for one of two spots to attend a once-in-a-lifetime, sponsored trip to tour our Nation’s Capital as SECO Energy’s 2025 Washington Youth Tour delegates.

 

In June 2025, the two selected students will join more than 1,800 students from across the country to learn about our great nation, develop leadership skills, better understand electric cooperatives, and make lasting friendships.

 

Students selected for the SECO Energy Youth Tour will be notified in early January 2025. The two Washington D.C. Youth Tour representatives will be announced during the SECO Energy Youth Tour banquet in April 2025.

 

CLICK HERE TO APPLY ONLINE TODAY!

 

 

 

 

 

At SECO Energy, you’re not just connected to an electric provider. You’re a valued member of a Touchstone Energy Cooperative guided by seven cooperative principles that put your needs first:

 

1. Voluntary and Open Membership: 

Membership is open to all individuals who purchase electric service from SECO Energy.

 

2. Democratic Member Control:

Your vote matters. Members elect fellow members like me to SECO’s Board of Trustees to ensure cooperative decisions reflect your interests.

 

3. Members’ Economic Participation:

Members contribute by paying their monthly utility bill. At the end of the year, profits are then distributed to members, not investors.

 

4. Autonomy and Independence:

SECO is controlled by a nine-member Board of Trustees that is focused on the needs of our members and communities.

 

5. Education, Training, and Information:

SECO provides the tools and knowledge to help you understand your energy use and make informed decisions.

 

6. Cooperation Among Cooperatives:

SECO collaborates with other cooperatives, enhancing service reliability and sharing resources in times of need.

 

7. Concern for Community:

SECO is committed to improving the communities we serve, from supporting local schools to investing in renewable energy.

 

These principles aren’t just words; they’re the foundation of how SECO Energy operates, ensuring that we serve you, our members, with fairness, transparency, and care.

 

 

Read the full October SECO News.

 

 

 

SECO News September 2024

Wynn's Wire

 

 

 

 

 

DEAR MEMBERS,

 

The Atlantic hurricane season runs from June 1 to November 30. When this edition of SECO News was printed, our region was fortunate to only be affected by Hurricane Debby beginning Sunday, August 4. As we know, it is essential to stay vigilant.

 

Initial forecasts predicted a well above-average hurricane season. The forecast slightly increased in July, continuing to call for a highly active season. Sea surface temperatures across the hurricane Main Development Region in the tropical Atlantic and Caribbean are near record highs, creating a favorable environment for hurricane formation and intensification. The Colorado State University (CSU) Weather & Climate Research Team now expects 25 named storms and six major hurricanes, surpassing the 1991-2020 averages of 14.4 storms and 3.2 major hurricanes.

 

According to the National Oceanic and Atmospheric Administration (NOAA), hurricanes typically peak in September. If you still need to refresh your emergency hurricane supplies, now is a good time. Don’t be the last person in line when supplies are running short.

 

Please review your hurricane preparedness plans and ensure you have the necessary supplies on hand for your loved ones. Stay informed through reliable sources and heed any warnings or evacuation orders from local authorities. Remember, one powerful storm could cause significant damage and impact our communities.

 

The SECO Energy Hurricane Handbook is your one-stop guide to being StormReady before, during, and after a storm. Read our Hurricane Handbook at SECOEnergy.com > Safety > Hurricane Handbook to learn more.

 

Sincerely,

 

 

 

 

 

 

 

 

 

CURTIS WYNN

Chief Executive Officer

 

 

 

 

SAFETY FIRST

The safety of our members and crews is always our top priority. Before restoration efforts begin, our teams assess the situation to ensure it is safe to work in affected areas.

 

CRITICAL INFRASTRUCTURE

During emergency restoration with widespread damage, shelters, hospitals, schools, and emergency services (i.e., emergency ops centers, fire stations, and law enforcement facilities) are prioritized to minimize the impact on public safety and health services.

 

 

LARGE-SCALE OUTAGES

We restore power to feeders with the largest number of accounts affected first, bringing the highest number of members back online safely in the shortest time. Our team works until power is restored to every member.

 

 

 

 

 

 

 

 

 

COMMUNICATION

Clear communication is vital. SECO Energy provides timely updates through various channels to inform members about progress and expected restoration times. Enroll in StormCenter outage notifications at SECOEnergy.com > StormCenter and follow us on Facebook, Instagram, and X for the latest updates.

 

 

CONTINUOUS IMPROVEMENT

We continuously review and enhance our outage restoration strategies to adapt to new challenges and improve response times, ensuring reliable service for our members.

 

Restoring power means returning to normalcy and boosting community resilience. If you or a loved one require electric service for life-sustaining medical equipment, invest in a backup power source or prepare to go to a shelter if a named storm heads our way.

 

 

Refrigerated or frozen foods may be unsafe to eat after a lengthy power outage. Use these tips to minimize food loss and reduce the risk of illness.

 

BEFORE A STORM

  • Stock an Emergency Kit: Include nonperishable foods such as bottled water, powdered milk, canned goods, cereal, and protein bars.
  • Prepare a Cooler: If an outage is anticipated, fi ll a cooler with ice to help preserve perishable items for several hours.

DURING A STORM

  • Minimize Fridge and Freezer Openings: Keep the refrigerator or freezer closed as much as possible.
  • Know Your Time Limits: An unopened refrigerator keeps food cold for about four hours. A half-full freezer stays frozen for about 24 hours, and a full freezer for about 48 hours.
  • Use a Cooler: If the outage is expected to last over four hours, transfer perishable items to an ice-filled cooler.

AFTER A STORM

  • Check Temperatures: Discard refrigerated foods that have been exposed to temperatures above 40°F for more than two hours.
  • Inspect Foods: Dispose of food with unusual color, odor, or texture. When in doubt, throw it out.
  • Know Safe Foods: Certain items are safe to consume after exposure to temperatures above 40°F for two hours, including:
    • Hard cheeses (properly wrapped)
    • Butter or margarine (properly wrapped)
    • Taco, barbecue, and soy sauces
    • Peanut butter, jelly, mustard, ketchup, and relish

 

To learn more about food safety after an emergency, visit: Ready.gov/food

 

 

 

Major weather events can cause extended power outages. When SECO Energy activates its Emergency Response Plan during a major weather event, members can access SECO Energy’s interactive Daily Restoration Plan Map.

 

If you want to see if the map has been activated at any time, visit www.SECOEnergy.com and hover over “Contact Us” in the top right corner. Select “Daily Restoration Plan.” If activated, you can input your service address and determine if your area is included in the present-day restoration plan. Substations are labeled as a reference, and feeders are outlined in polygons.

 

 

 

 

 

Read the full September SECO News

 

 

 

SECO News August 2024

 

Wynn's Wire

 

 

DEAR MEMBERS,

 

At SECO Energy, our goal goes beyond keeping the lights on. We strive to provide you with the most reliable and trustworthy service possible. The Oxford English Dictionary defines reliability as “the quality of being able to be trusted to do what somebody wants or needs.” Trustworthiness is essential to steering our responsibility to you, our valued members.

 

Our teams works diligently every day, proactively planning to ensure your homes and businesses have the power they need to thrive. While we strive to maintain uninterrupted power, sometimes factors out of our control, such as severe weather, wildlife interference, or other events, may cause temporary outages. In such cases, you can rest assured that our teams are swiftly dispatched to restore power quickly and safely. Our local Call Center is available for questions and concerns, and a whole cast of employees supports restoration efforts behind the scenes.

 

We recognize that transparent communication and exceptional member service are fundamental to reinforcing your confidence in us. That’s why we actively seek your feedback to continually enhance our service’s efficiency and ensure we meet and exceed expectations.

 

Looking ahead, SECO Energy is enthusiastic about the future. Our Strategic and Smart Grid Technology Roadmaps prioritize ongoing investments in cutting-edge technology, infrastructure enhancements, and innovative energy solutions to meet the evolving needs of the rapidly growing communities we serve. Our focus on reliability and trustworthiness remains steadfast, ensuring that you can count on us every step of the way. 

 

Sincerely,

 

CURTIS WYNN

Chief Executive Officer

 

 

 

 

SECO News August 2024 What Does Reliability Mean to SECO Energy

 

Reliability to SECO Energy means consistent, dependable service and being a trusted energy provider that invests in grid-hardening strategies, technological advancements, and services to assist our members to prevent outages, and maintain a stable energy supply to enhance service delivery.

 

GRID HARDENING STRATEGIES

  • Strategic vegetation management schedules
  • Overhead and underground facility inspections
  • Conversion to underground facilities in areas with frequent vegetation and reliability issues due to storms
  • Approximately 90% of new lines installed underground
  • Balanced and diversified energy portfolio
  • Routine maintenance to replace damaged and outdated poles and equipment
  • Upgrading transmission poles to concrete

 

TECHNOLOGICAL ADVANCEMENTS

  • Advanced Metering Infrastructure (AMI)
  • Transition from high-pressure sodium (HPS) area lighting to light-emitting diode (LED) area lighting
  • Conservation Voltage Reduction strategies that reduce demand and energy while lowering wholesale power costs
  • Utilization of drones for infrared inspections of lines, poles, and structures

 

SERVICES

  • Local call center to serve over 500,000 consumers
  • Immediate response to power outages and 24-hour response to area lighting outages
  • SmartHub for monitoring and managing your home’s energy use
  • StormCenter for quickly reporting outages and checking outage status online
  • Emails, texts, and voice alerts with outage updates and community alerts
  • Monthly SECO News with the latest cooperative developments
  • Regular updates on social media

 

Stay Connected with SECO Energy! Like us on Facebook, Instagram, X/Twitter, and LinkedIn for the latest updates.

 

 

 

 

SECO News August 2024 World Class Outage Response

 

 

As a not-for-profit electric cooperative, SECO Energy understands that our members count on us to supply reliable, safe, and affordable electric service. Utilities use three metrics to measure their success in providing an uninterrupted power supply.

 

 

 

SYSTEM AVERAGE INTERRUPTION DURATION INDEX (SAIDI)

 

 

 

SYSTEM AVERAGE INTERRUPTION FREQUENCY INDEX (SAIFI)

 

 

CUSTOMER AVERAGE INTERRUPTION DURATION INDEX (CAIDI)

 

*The national average is based on 2022 utility data using the latest information available.

 

 

 

SECO News August 2024 A Message from Joyce Anderson District 2 Trustee The Cooperative Difference

 

As a member of SECO Energy, I want to share with you the significant differences between our cooperative and investor-owned utilities. SECO Energy is a member-owned, not-for-profit electric cooperative that operates under a cooperatives business model that uniquely benefits you and our fellow members.

 

Here are a few differences that make SECO Energy and other cooperatives exceptional.

 

INVESTOR-OWNED UTILITIES PROVIDE ELECTRIC SERVICE TO “CUSTOMERS”

  • Privately owned and operated for profit, primarily focusing on maximizing shareholder returns
  • Decisions are often centralized and made by corporate executives or distant shareholders
  • Accountable to shareholders, and financial targets take precedence
  • Rates designed to not only cover costs of operation but to generate profits for shareholders
  • Profits are distributed to shareholders outside the local community

 

SECO ENERGY PROVIDES ELECTRIC SERVICE TO “MEMBERS”

  • Owned and governed by members; not-for-profit
  • Decisions made locally by members elected to serve on the Board of Trustees, ensuring member voices are heard and needs are met
  • Accountability directly related to membership, fostering transparency and responsiveness
  • Rates are designed to meet local needs and cover operating expenses and purchased power costs
  • Profits returned to members in the form of capital credits

 

 

Read the full August SECO News.

 

 

SECO News June 2024

Hurricane Season runs from June 1 to November 30 each year, presenting a heightened risk of severe weather and extended power outages. As the 2024 hurricane season begins, I want to address you directly regarding the forecasted weather patterns for our region and what we are doing to ensure your safety and well-being.

 

Wynn's Wire

 

The Colorado State University (CSU) Weather and Climate Research team is predicting an above-average season, with forecasts indicating the possibility of 23 named storms across the Atlantic basin. Eleven are expected to become hurricanes, with five potentially reaching major hurricane status. This projection surpasses the 30-year historical average and reinforces the need for heightened preparedness.

 

SECO Energy is StormReady and prepared to respond to outages caused by summer thunderstorms, tropical storms, and hurricanes. We closely monitor the weather and make necessary pre-storm preparations behind the scenes. Our crews are trained and ready to respond swiftly to any outages that may occur, but it is equally imperative that all of us take proactive steps to stay prepared.

 

I strongly urge members to be cautious and prepare for potential disruptions. Essential supplies disappear quickly when tropical storms and hurricanes approach. To ensure you are adequately prepared, stay informed and updated on weather forecasts and advisories issued by state and local authorities. Make time to prepare an emergency kit stocked with essential supplies such as water, non-perishable food, flashlights, batteries, and medications. It’s also important to establish a communication plan with your family and loved ones in case of separation during an emergency. Take precautions to secure outdoor furniture, trim trees, and secure loose objects around your property to minimize potential hazards.

 

During restoration mode, SECO Energy operates around the clock. Crews on the frontline face elements head-on as they work to clear roads to reach affected areas, repairing broken poles, fallen lines, and damaged equipment. We utilize all available resources to restore power to your homes and businesses as safely and quickly as possible and provide regular updates on our progress to keep you informed every step of the way.

 

As we embark on this hurricane season, let’s stay vigilant, prepared, and supportive of one another. Your safety and well-being are paramount. Together, we can weather any storm.

 

Sincerely,

 

Curtis Wynn

Chief Executive Officer

 

 

SECO News June 2024 Portable Generator Dos and Don'ts

 

When major storms strike, portable generators can be beneficial but pose significant risks if mishandled. If you plan to use a generator this storm season, here are a few of the dos and don’ts of generator safety you’ll need to know:

 

✓  DO:

  • Use generators OUTSIDE ONLY, directing the generator’s exhaust away from your home and any nearby air intakes to other buildings. Deadly levels of carbon monoxide can build up fast from a portable generator’s exhaust.

  • Operate generators on dry surfaces, under open structures, and away from rain and other water sources to minimize electrical hazards. Remember, WATER AND ELECTRICITY DO NOT MIX.

 

✗  DON’T:

  • DON’T connect your generator directly to your home’s wiring unless it has been wired for generator use by a licensed electrician.

  • DON’T refuel your generator while it is running. Allow it to cool down before refueling.

 

Before using a portable generator, always read its operations manual and adhere to its guidelines for safe operation. By following these precautions, you can make the most of your portable generator while keeping you and your loved ones safe.

 

 

SECO News June 2024 Safety Before, During, and After a Storm

BEFORE: Prepare a storm kit with flashlights, batteries, medicine, first aid supplies, necessary baby items, and supplies for your pets. Stock two weeks’ worth of water, non-perishable food, and essentials. Refill prescriptions and gather important documents such as your social security card, driver’s license, birth certificate, and insurance information for your home, car, and life. Plan an evacuation route in case of an extended power outage and monitor weather forecasts.

 

DURING: Seek shelter and stay away from windows. Avoid leaving candles unattended and limit opening freezers and refrigerators more than necessary. Turn off your heating and air conditioning systems, and unplug sensitive electronic appliances such as TVs, game consoles, microwaves, and computers – this will protect your appliances against power fluctuations that can occur when power is restored. After power is restored, wait five to ten minutes before turning on appliances and heating systems. Stay updated on local alerts and off roads where trees and power lines are down.

 

AFTER: Exercise caution if power lines and poles are down; power lines can still be energized even on the ground, so avoid contact. Debris from a storm can hide downed lines and poles. Fallen trees touching energized power lines can electrify nearby objects such as metal fences, ponds, and even the ground. Check your breakers or fuses if power has been restored to your neighborhood but your home remains out. When using a portable generator during an outage, follow the safety tips in the operations manual.

 

Review our Hurricane Handbook at SECOEnergy.com > Safety > Hurricane Handbook.

 

 

SECO News June 2024 A Message from Secretary/Treasurer Morgan Hatfield StormCenter and Area Light Reporting

StormCenter is SECO Energy’s outage and communications platform to report outages, check the status of an existing outage, and enroll in outage communications and alerts via email, text, voice, or all three.

 

Visit SECOEnergy.com > StormCenter and bookmark StormCenter to your smartphone or tablet. With StormCenter bookmarked, you can easily access the outage map, report outages, track restoration progress, and quickly manage notifications related to outage detection and restoration.

 

You can also report an area light outage or malfunction 24 hours a day, seven days a week, using LightFinder. Simply go to StormCenter’s bookmarked page, choose the LightFinder tile, and enter the pole number or turn on location services to report. Reporting members will receive a follow–up email when the light is repaired – usually within 24 hours.

 

SECO Energy provides transparent communication and regular restoration updates during storms. Subscribe to receive email, text, and voice notifications on StormCenter. If you have already subscribed, make sure your contact information is up to date to receive timely notifications and updates regarding future outages and restoration efforts.

 

 

SECO News June 2024 Medically Necessary Service

SECO Energy strives to provide top-tier reliability to 240,000+ homes and businesses in our service territory. Unexpected outages due to weather, vehicle accidents, equipment issues, trees, or animal contact means that SECO cannot guarantee 100 percent uninterrupted power.

 

During emergency restoration efforts following widespread damage, SECO Energy’s foremost priority is to restore power to essential facilities such as shelters, hospitals, schools, and government agencies, including emergency operations centers, fire stations, and law enforcement facilities. It’s important to note that residential accounts marked as medically necessary services are not given top priority during emergencies caused by named storms.

 

For individuals with special needs, resources are available through the Florida Department of Health. Those requiring medical attention or having a specific health need should register with their local emergency management agency to receive assistance during disasters. You can visit FloridaDisaster.org to add your name or a loved one’s to the statewide registry.

 

Registering provides first responders with valuable information to prepare for disasters or other emergencies to meet citizens’ unique needs. Providing as much information as possible will allow emergency management officials to plan accordingly for future disasters. You will be emailed periodically to verify the information provided is correct and to make any necessary changes.

 

Unless you plan to seek shelter at an approved facility, backup generation is critical if you are a member who relies on lifesaving medical equipment powered by electricity.

 

Store your county’s Emergency Operations Center (EOC) contact in your phone for quick access. You can also visit your county’s EOC online and enroll in county-specific emergency assistance services and updates.

 

CITRUS COUNTY: (352) 249-2775

HERNANDO COUNTY: (352) 754-4083

LAKE COUNTY: (352) 343-9420

LEVY COUNTY: (352) 486-5213

MARION COUNTY: (352) 369-8100

PASCO COUNTY: (727) 847-8137

SUMTER COUNTY: (352) 689-4400

 

To enroll to receive emergency alerts for your county, visit FloridaDisaster.org.

 

Read the full June 2024 SECO News.

 

 

SECO News May 2024

During our 2024 Annual Meeting, I gave update on SECO Energy’s system reliability, reviewing three key metrics that affirm our commitment to providing reliable electric service to almost half a million consumers:

 

Wynn's Wire

  • The System Average Interruption Duration Index (SAIDI)
  • The System Average Interruption Frequency Index (SAIFI)
  • The Customer Average Interruption Duration Index (CAIDI)

 

In 2023, SECO’s SAIDI measurement, or average time a consumer was without power, averaged only 64 minutes or just over an hour. To compare, the national average based on 2022 data for utilities, was five and a half hours.

 

SAIFI indicates the frequency of power interruptions per year. SECO’s average frequency dipped below one for the first time in our 85-year history. In practical terms, on average, SECO members experienced only one power outage. Nationally, compared to 2022 figures, consumers experienced an average of 1.43 interruptions annually.

 

CAIDI evaluates the duration it takes our talented and dedicated SECO crews to restore power following an outage notification. In 2023, SECO’s restoration time was 69 minutes, slightly over an hour. This is quite remarkable, considering the national average from 2022 was nearly four hours.

 

These metrics place SECO in the “Best in Class” category for reliability, a position we’ve upheld for years.

 

The foundation of these statistics lies in continuous maintenance and ongoing investments in our electric infrastructure. Our engineering and operations team adheres to a meticulous maintenance and inspection regimen covering substations, poles, and overhead and underground equipment.

 

Our proactive approach to vegetation management, which involves trimming trees along hundreds of miles of power lines and removing potential hazards, further safeguards our system against outages.

 

While these reliability measurements are impressive, our focus remains on improving our performance. Last year, we were spared from severe damage during hurricane season. As we continue into 2024, we will plan and act decisively in response to severe weather events to ensure our reliability remains intact and you, our members, are satisfied.

 

Atlantic hurricane season is just around the corner, beginning on June 1. SECO Energy is StormReady and prepared for hurricanes, tropical storms, lightning, or the occasional outages experienced during our rainy summer. We ask you, too, to prepare for hurricane season, have a plan in place for your family, stock up early on hurricane supplies, and for those with a medical need for electricity, plan to have a backup power source or to seek shelter during a storm.

 

Best regards,

 

Curtis Wynn

Chief Executive Officer

 

 

SECO News May 2024 SECO Energy Energizes Education at Lake-Sumter State College

 

SECO Energy believes in demonstrating our commitment to education and empowering the next wave of professionals in the energy sector. In fact, Education, Training, and Information is one of the Seven Cooperative Principles that SECO Energy holds dear as a not-for-profit cooperative.

 

Lake-Sumter State College, located just around the corner from our Sumterville headquarters, is one of Florida’s leading colleges that trains students who are interested in a future energy career. The College desperately needed new wooden utility poles for firsthand student training exercises.

 

SECO Energy stepped up in a big way by donating utility poles to the College. This is a game-changer for students who will be our future lineworkers of tomorrow. Through SECO’s pole donation, students participate in hands-on learning setting up, climbing, and replacing utility poles —skills crucial for success in the energy field. This opportunity bridges classroom learning and real-world application, preparing students for the future in a tangible way.

 

Read on to learn how you can have a hand in educating future Florida lineworkers by purchasing a “Thank a Lineman” license plate today. Enjoy the photos of students in action, getting a head start on their future careers, thanks to the donation of utility poles from SECO Energy to Lake- Sumter State College.

 

 

SECO News May 2024 Vice President & District 1 Trustee Scott Boyatt Thank A Lineman License Plate

Over the years, many members have asked how to show appreciation to SECO Energy lineworkers and utility personnel who tirelessly restore power after natural disasters. One impactful way is ordering a “Thank a Lineman” license plate. This initiative, which gained approval from the Florida Legislature in 2020 after Governor Ron DeSantis signed HB 1135 into law, allows members to express their gratitude and support to all the thousands of Florida lineworkers and utility personnel.

 

Ordering this license plate is more than a gesture of thanks; it directly contributes to a significant cause. The proceeds assist a key recruitment partner for SECO Energy, supporting the next generation of utility workforce. Specifically, $25 from each sale funds scholarships for students enrolling in Electric Utility programs at Lake-Sumter State College (LSSC). According to LSSC’s website (www.lssc.edu), the college is ranked nationally among the top 150 Community Colleges. This opportunity uniquely honors lineworkers while investing in the education and future of those entering the utility workforce in Central Florida.

 

To reserve your plate today, visit www.ThankALineWorker.com or contact your local county tax collector’s office. Purchase avenues vary from county to county.

 

The actual “Thank a Lineman” license plates will be available once the pre-sale threshold is met.

 

 

SECO News May 2024 Rate Tariff Update

EFFECTIVE MAY 1, 2024, SECO Energy will implement several miscellaneous and lighting schedule fee adjustments detailed in the Cooperative’s Rate Tariff.

 

SECO Energy operates as a not-for-profit cooperative, structuring rates to cover operational costs rather than generate profits. Many of our posted miscellaneous fees have remained unchanged for over a decade. While we understand that any fee adjustment could affect our members, the miscellaneous fees added or changed will impact a small population and are designed to cover increased labor and material costs for specific services only.

 

TO REVIEW THE RATE TARIFF, visit SECOEnergy.com >Your Co-op > Rate Tariff. These adjustments are necessary to maintain the reliability and sustainability of service.

 

 

SECO News May 2024 Bill Payment Mailing Address Change

SECO Energy’s payment address for check payment processing is changing as of June 1, 2024.

The new payment address is:

 

SECO Energy

P.O. Box 70997

Charlotte, NC 28272-0997

 

Instead of writing a monthly check, consider enrolling in bank draft. With bank draft, your payment will draft on the due date. Bank draft will alleviate the worry of a missed payment, or late fee. Bank draft is the least expensive payment option. The Cooperative currently absorbs the convenience fees charged to SECO when a member pays using a credit or debit card. To enroll in bank draft, contact Member Services at CustomerService@SECOEnergy.com or enroll through SmartHub.

 

Read the full May 2024 SECO News.

 

 

SECO News April 2024

Thank you to all who tuned in to our 2024 Annual Meeting and participated in your cooperative’s governance process! If you were unable to tune in live, watch the Annual Meeting video on SECOEnergy.com to see the list of 101 prize winners. The video is also available on YouTube and Facebook.

 

Wynn's Wire

 

17,209 members voted on Annual Meeting business. Both the revisions to SECO Energy’s Bylaws pertaining to District Meetings and Trustee qualifications and the 2023 Annual Meeting Minutes were approved by the membership.

 

During the meeting, Board of Trustees President Gerald Anderson and I provided an update on SECO Energy’s successful 2023, specifically celebrating our 85th anniversary as an electric cooperative. This significant milestone represents decades of service, innovation, and community involvement that originated from a collective effort of rural households in 1938. Our journey has brought electricity to over 240,000 members and employment opportunities to Central Florida making 2023 a truly remarkable achievement.

 

In response to growth and the evolving energy landscape, SECO Energy introduced a new Strategy Map at the start of 2023. Our Mission steadfastly remains committed to providing reliable and innovative energy services and our Vision is to lead the industry in member satisfaction and engagement while becoming the preferred employer in our region. This strategic approach enables the Cooperative to focus on our core business, navigate industry changes and rising costs, operate more efficiently, enhance member engagement, and overcome labor and supply chain shortages.

 

In 2022, the SECO Energy Board of Trustees approved a multi-million-dollar investment in advanced metering infrastructure (AMI) with plans to implement the technology across our service area. AMI is one of the most innovative services investments we can provide that will reach practically every member.

 

Reducing labor and contractor costs, identifying service anomalies, and almost instantaneous power outage detection make AMI a win for members and the Cooperative.

 

AMI allows us to connect and engage directly with you through the system’s ability to provide real insight into your home’s energy use. This technology is the first step for SECO to open the door to new ideas and innovations. Distributed Energy Resource Management Systems, or DERMS, will pave the way for a more resilient and sustainable energy infrastructure. Soon, you will be able to enroll your smart devices, such as your thermostat, water heater, Wi-Fi-connected whole home generator, batteries, and electric vehicle, to connect with our DERMS provider.

 

We plan to incentivize members who take advantage of this newer technology that will help us consume less energy when demand is high. Watch for an announcement of the program launch in an upcoming edition of SECO News.

 

Best regards,

 

Curtis Wynn

Chief Executive Officer

 

 

SECO News April 2024 Annual Meeting Trivia

 

If you missed this year’s Annual Meeting or didn’t win a prize, don’t worry – there’s a second chance to win. Simply head over to www.Facebook.com/SECOEnergy and play 2024 Annual Meeting trivia.

 

HERE ARE THE TEN PRIZES UP FOR GRABS:

• Two (2) $250 SECO Energy bill credits

• Three (3) $100 Amazon gift cards

• Five (5) $50 SECO Energy bill credits

 

HOW DO YOU PLAY? On SECO Energy’s 2024 Annual Meeting trivia Facebook post, answer these five questions in the comments section:

1. What anniversary milestone did SECO Energy commemorate in 2023?

2. What was SECO Energy’s 2023 ACSI score?

3. How many Trustee Districts make up the SECO Energy Board?

4. What was the total number of members served by SECO Energy by the end of 2023?

5. What does AMI stand for?

 

NEED SOME HELP FINDING THE ANSWERS? No problem! Visit SECOEnergy.com > Your Co-op > Annual Member Meeting and watch the recorded virtual meeting. You can submit your answers by mail to SECO Energy, P.O. Box 301, Sumterville, FL 33585, or play online. Make sure to submit your answers before June 14th. Winners will be notified by June 21st. GOOD LUCK!

 

 

2024 Annual Meeting Prize Winners

All members who voted on 2024 Annual Meeting business were eligible to win 1 of 101 prizes. To check and see if you’re one of the lucky winners, head over to SECOEnergy.com > Your Co-Op > Annual Member Meeting.

 

In case you missed out on the live feed of the Annual Meeting, you can watch the video posted on our website and YouTube channel. Don’t miss the chance to catch up on the latest updates and to find out if you’re among the fortunate prize recipients!

 

 

SECO News April 2024 Tree Line USA

 

SECO Energy has been named a 2024 Tree Line USA Utility by the Arbor Day Foundation for 17 years in a row. Tree Line USA recognizes public and private utilities that help to preserve and enhance America’s urban forests. Nationally, Tree Line USA fosters the coexistence of reliable and safely delivered electricity with communities that maintain healthy trees.

 

To earn the Tree Line USA designation, SECO Energy meets five program standards: quality tree care, providing yearly worker training in best tree care practices, sponsoring a tree planting and education program, maintaining a tree-based energy conservation program, and participating in an Arbor Day celebration. Celebrate Arbor Day on Friday, April 26, by planting a tree. Be sure to call 811 before you dig and plant the tree away from overhead power lines.

 

 

SECO News April 2024 Invest In Surge Mitigator™ For A Chance To Win A Generator

 

SECO’s Surge MitiGator™ protection program takes the bite out of damaging spikes and surges, and you can too! Enroll in the Surge MitiGator™ program by June 30, 2024, for a chance to win one of three portable generators. Members in a current lease or have a previously purchased Surge MitiGator™ are automatically entered to win.

 

Scan the QR code or go to SECOEnergy.com > Energy Solutions > Surge MitiGator™ and complete the web form to get started. We’ll pick a winner in April, May, and June.

 

The Surge MitiGator™ program provides a meter-based arrestor that acts as the first line of defense to block electrical disturbances from entering through the electric line before they damage appliances and lead to financial loss. Surges are often caused by lightning, vehicle accidents involving SECO Energy’s infrastructure, small animals, fallen trees, and other unforeseeable events.

 

Lease the Surge MitiGator™ for a monthly fee* of only $5.95 or purchase the protection for $349. Both options include a 15-year manufacturer warranty.

 

SECO Energy recommends installing point-of-use devices to provide additional protection for sensitive appliances inside the home. These can be purchased at most major home improvement stores.

 

*Plus tax and applicable installation fees.

 

 

SECO News April 2024 A Message from Presiden Anderson: National Safe Digging Month (811)

 

April is National Safe Digging Month, which serves as an important reminder to always know what lies beneath before breaking ground on any outside projects requiring digging.

 

It’s alarming to note that every year, millions of dollars in property damage, personal injury, and even fatalities occur due to accidental digging into buried utility lines. Whether you’re planning to install a fence, plant a tree, or embark on a construction project, it’s crucial to take proactive steps to know what’s below to avoid potential hazards underground before digging.

 

HERE’S HOW THE PROCESS WORKS:

1. Plan Your Project. Gather specific information about your digging project, such as street address, type of project, and timeline.

2. Call 811 or Submit a Request Online at Sunshine811.com. It’s free and easy. You’ll receive a ticket number and a list of public utility companies that will be notified of your intent to dig.

3. Wait Two Full Business Days. Affected public utilities will be notified of your intent to dig and will dispatch someone to the approximate location of these underground facilities on your property.

4. Confirm Utility Responses and Marks. Before breaking ground, confirm that all utilities have responded to your request and marked the appropriate locations.

5. Dig Carefully. If digging within 24 inches from the outer edge of each marked facility can’t be avoided, consider moving your project location.

 

Florida's Sunshine 811 logo

Ensuring your safety and the integrity of SECO Energy’s infrastructure remains the utmost priority. By following these steps and calling 811 before digging, you not only safeguard yourself but our entire community.

 

Let’s use this month as an opportunity to reaffirm our commitment to prioritizing safety and ensuring that every digging project is approached with caution and foresight. Together, we can prevent accidents, protect infrastructure, and promote a safer environment for all.

 

Read the full April 2024 SECO News.

SECO News February-March 2024

I am proud to report that SECO Energy continues to be a member satisfaction leader. SECO Energy completed its annual member-wide customer satisfaction survey, where over 1,700 members were asked to participate. The member responses were sent to the American Customer Satisfaction Index (ACSI®), a company that measures customer satisfaction across multiple industries throughout the entire United States.

 

Wynn's Wire

 

For 2023, SECO Energy received an ACSI score of “89” out of a maximum score of “100.” [1] SECO’s score is higher than all publicly measured investor-owned utility scores, cooperative utility scores, and municipal utility scores. SECO Energy’s score of “89” places the not-for-profit electric cooperative 17 points higher than the average investor-owned utility score of 72, as well as 18 points higher than the average municipal utilities score of 71, per the industry ratings in the 2023 ACSI Utility Sector Report.

 

Not only is SECO’s 2023 ACSI score of 89 higher than the average investor-owned utility or municipal utility score, but our score is also higher than the average cooperative utility. SECO scored 15 points higher than the average cooperative utility. For more information, please visit www.theacsi.org.

 

ACSI is the only national cross-industry customer satisfaction measure representing the U.S. economy. A wide range of industries and organizations of all types count on ACSI methodology to obtain science-based insights across the complete arc of the customer experience.

 

Thank you, members, for recognizing our commitment to outstanding member satisfaction and engagement. We are 100% committed to engaging with you and making sure SECO and its 400+ employees fulfill our mission to provide reliable and innovative energy services. Earning your trust is an accomplishment like no other.

 

Best regards,

 

Curtis Wynn

Chief Executive Officer

 

[1] Results based on data provided by SECO Energy, collected between December 4 and 8, 2023. ACSI did not regulate the survey administration or sample size. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

 

 

SECO News February - March 2024 A Message from Shannon Wright SECO Energy 2024 Scholarship Program

 

SECO Energy practices the seven Cooperative Principles through our efforts to achieve our Mission, Vision and Core Values. Our annual Scholarship Program is one such initiative that embodies the principles of Concern for Community and Education, Training, and Information.

 

SECO Energy’s Board of Trustees has approved $36,000 to fund the 2024 Scholarship Program. Up to twelve graduating high school seniors living in a home served by SECO will be awarded a $3,000 scholarship designed to ease the financial burden of pursuing higher education at an accredited institution in Florida.

 

As the labor pool in the energy industry narrows, cultivating and retaining local talent is critical. SECO Energy is seeking applicants who stand out in math and science and are keen on forging a career in energy-related fields. Whether technology, business, engineering, or mathematics, we support students with a passion for powering the future.

 

ELIGIBILITY CRITERIA:

 

• Eligible candidates must graduate from high school by the end of the 2023-2024 academic year (May/June) and enroll in a Florida-based college, university, or technical school by the conclusion of the same year.
• Applicants must reside in a household within SECO Energy’s service area or live with a parent or legal guardian who is an active SECO Energy member.
• Special consideration will be given to those seeking a STEM-related degree or aiming for a career in the energy sector. Relevant majors include computer science, mechanical engineering, electrical engineering, chemical, nuclear, environmental, civil, agricultural/biological, industrial, materials science, and various branches of mathematics.

 

EVALUATION PROCESS

 

When assessing applicants, SECO Energy will weigh financial need, academic accomplishments, community engagement, quality of the personal statement or essay, and relevance of the candidate’s major in preparation for a STEM-related or energy sector career.

 

APPLICATION DETAILS
Applications for the 2024 Scholarship Program are available online at SECOEnergy.com > Your Co-op > Scholarships. Completed applications must be submitted to SECO Energy by 5:00 p.m. on Monday, April 1, 2024.

 

For inquiries regarding SECO Energy’s 2024 Scholarship Program, please contact our Communications team.

 

GOOD LUCK, APPLICANTS!

 

 

SECO News February - March 2024 StormCenter and LightFinder Power and Area Light Outage Reporting

StormCenter is SECO Energy’s online outage reporting center. Not only can you report power outages using your smartphone or tablet, but SECO will also send you outage updates via email, text, voice message, or all three.

 

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. To report an outage, visit SECOEnergy.com > StormCenter and click
“Report Outage.” Enter the account holder’s last name and house number (or the account number or phone number). To find the status of a current outage, click on the “Check Status” tab.

 

Make sure you’re enrolled in outage notifications via email, text or voice message or a combination of the three. Once service is restored, we’ll send you a message that includes the outage cause and restoration time. You can also set do not disturb times. To choose notification preferences, visit SECOEnergy.com > StormCenter and click the “Manage Notifications” tab.

 

StormCenter allows you to report an area light malfunction, too. Choose LightFinder through the StormCenter platform to report area light malfunctions 24/7, including weekends, quickly and conveniently online. To report an area light that is completely out, flickering, or shining during daylight hours, visit SECOEnergy.com > StormCenter and choose “LightFinder.” In the search bar at the top left of the LightFinder map, enter the pole number or closest address. An icon represents each light. Working lights are shown as a green icon, while a red icon is a light that has already been reported as malfunctioning. The icon is orange if the light has been repaired in the last 24 hours. A gray icon represents an inactive light, and a blue icon is a member-owned light, which is the member’s responsibility to repair.

 

After completing the brief reporting form, remember to provide your email address to receive timely updates regarding the status of the light repair. Area lights are repaired as soon as possible. In most cases, repairs are completed within 24 hours.

 

 

SECO News February - March 2024 Energizing 2024 Landstone Substation Fuels Growth in Sumter County

 

The massive construction of Middleton, one of the newest communities in The Villages, continues rapidly. New homes, businesses, and schools are being built to support Sumter County’s population increase. As the community grows, so will the demand for reliable, affordable energy. SECO Energy’s newest advanced substation, our 50th called Landstone, plays a vital role in meeting this demand.

 

Central Florida and SECO Energy’s service area is growing. With this growth comes the critical need for a reliable and robust electrical infrastructure. SECO is strategically building and planning for growth to continue long into the future. Landstone, with its two 56-megavolt amp (MVA) power transformers, is the key to ensuring thousands of homes and businesses receive the necessary electricity.

 

Landstone utilizes two Duke Energy transmission lines in a looped configuration, creating redundancy that increases reliability for members served from the nearby Federal substation. By design, crews can restore service to members served by either substation through distribution backfeeding. This redundancy decreases the length of service interruptions and supports growing demand.

 

To view your area’s system improvements and expansion projects, visit us online at SECOEnergy.com > Contact > System Improvement Map.

 

Read the full February-March 2024 SECO News.

SECO News January 2024

Wynn's WireDear Members,

SECO Energy has been your local, trusted electric service provider for 85 years. We are an award-winning, not-for-profit electric cooperative that is growing, changing, and striving to be your cooperative of the future.

 

In January 2023, I unveiled our updated Mission, Vision and Core Values and a clear, focused strategic direction through our Strategy Map. Throughout the past year, we have focused on the fundamental objectives in our Strategy Map to build a solid foundation for success.

 

One foundational technology currently underway is our systemwide automated metering infrastructure (AMI) project. Members with an AMI meter installed already see the benefit of this cutting-edge technology. AMI meters collect usage data in 15-minute intervals and break down the patterns recorded by common appliances and electronics to provide a comprehensive snapshot of your household’s usage. With AMI meters, SECO can assist you with more innovative and energy-efficient services that reduce costs in the long run.

 

With the adoption of AMI, we can expand demand response programs that will provide wholesale power cost reductions and lower your bills. Demand response programs put you in control of the amount of energy you use and when you use it. We are exploring several bring-your-own-device programs for smart thermostats, smart water heaters, electric vehicles and chargers, and whole-home generators.

 

Many of these are already owned by you, and programs featuring these devices are the key to reducing your energy bill.

 

Another project of note is transitioning older, high-pressure sodium area lighting (HPS) fixtures to LED (light-emitting diode) area and street lighting. LED area lighting is a newer technology that is more energy efficient. LEDs use less energy, are more reliable, use less heat, and many fixture types are DarkSky friendly. The SECO team is devising a plan to fully transition to LED lighting in the future as the availability of HPS fixtures is scarce.

 

Our focus remains on our core business and meeting the increasing demand for reliable, affordable, and safe energy in our area. These proposed innovative energy services will enable SECO to maintain competitive rates and member satisfaction.

 

Review our Strategy Map online at SECOEnergy. com > Your Co-op > Strategy Map. Happy New Year from the SECO family to yours. Best regards,

 

Best regards,

 

Curtis Wynn
Chief Executive Officer

 

 

 

SECO News January 2024 Supercharge Your EV

 

SECO Energy is excited to offer members an exclusive opportunity to enhance the electric vehicle (EV) charging experience! Upgrade from a Level 1 Charger to our top-of-the-line ChargePoint Home Flex Level 2 Fast Charger and unlock a world of convenience and efficiency for your EV.

 

WHY UPGRADE TO A LEVEL 2 FAST CHARGER?

  • SPEED AND EFFICIENCY: The ChargePoint Level 2 Fast Charger is designed to significantly reduce charging time compared to Level 1 Chargers. With its 240-volt power supply, charging is faster, ensuring your EV is ready to hit the road quickly.
  • CONVENIENT HOME CHARGING: Imagine the convenience of charging your EV overnight in the comfort of your home. No trips to public charging stations – plug in and wake up to a fully charged vehicle. Plus, you can take advantage of SECO’s Super Off-Peak EV Charging Incentive!
  • AFFORDABLE LEASING OPTIONS: Make a sustainable choice without breaking the bank. Lease the ChargePoint Level 2 Fast Charger for just $14.50 monthly plus tax.
  • OWNERSHIP BENEFITS: If you prefer to own your charging solution, you can purchase the ChargePoint Level 2 Fast Charger for only $699 plus tax. It’s a one-time investment that pays off in the long run, offering you the convenience of home charging for years to come.

We’re waiving the $50 installation fee for a limited time. Contact a licensed electrician to assess your breaker panel capacity and installation of the 240-volt outlet and NEMA 14 50-amp receptacle. We’ll install the charger and offer technical assistance.

 

SUPER OFF-PEAK CHARGING INCENTIVE

Do you already own an EV? Sign up for SECO’s Super Off-Peak Charging Incentive. Charge your all-electric EV during Super Off-Peak hours (12 a.m. to 6 a.m.) and be rewarded with a $7 monthly incentive.

Take advantage of the chance to elevate your EV charging experience with a Level 2 EV Charger and Super Off-Peak Incentive from SECO Energy. Complete the web form to get started today!

 

SECO News January 2024 SECO Enegry Board of Trustees Good As Gold: Board of Trustees President Gerald Anderson

 

DEAR MEMBERS,

 

SECO Energy’s Board of Trustees is a nine-member board comprised of your fellow SECO members. As Trustees, it is our responsibility to establish, review, and revise corporate policies that preserve the foundations of our not-for-profit electric cooperative. We work to ensure that SECO continues to maintain reliable, affordable service for all members.

 

What sets SECO apart is that the cooperative is owned by the members it serves; there are no shareholders or outside investors. Established as Sumter Electric Cooperative, Inc. in 1938, we are now d/b/a SECO Energy with a Mission to provide reliable and innovative energy services to our almost 240,000 homes and businesses in our service area.

 

SECO Energy’s Board of Trustees has invested extensive time and resources to complete continuing education programs offered by the National Rural Electric Cooperative Association (NRECA) that help Trustees better understand the energy industry. NRECA’s programs are tailored specifically for cooperative Trustees, providing a comprehensive curriculum to enhance their expertise.

 

Each member of SECO Energy’s Board of Trustees has participated in the NRECA’s continuing education program and earned the prestigious Director Gold Credential (DGC). A Director Gold Credential signifies the highest level of commitment to continuing education, requiring participants to complete 19 credits earned through courses that mirror college-level rigor. Each credit requires a minimum of eight hours of coursework.

 

Our Trustees’ commitment is further highlighted by the exclusivity of their accomplishments.

 

Among the over 832 electric distribution cooperatives in the U.S., SECO stands out as one of the select few, with 100% of its Board achieving Director Gold status. This accolade places SECO’s Trustees in a truly elite category, showcasing their dedication to advancing their knowledge and skills.

 

Once earned, Trustees must re-certify as Director Gold every two years. This re-certification includes completing three study credits that ensure participants maintain their industry knowledge. This commitment to ongoing education underscores SECO’s dedication to having a Board equipped with the latest insights in the ever-evolving electric utility landscape.

 

The electric utility industry is complex; it faces challenges, threats, and opportunities. Your Board of Trustees is well-equipped to steer the cooperative through these complexities, ensuring a bright outlook for SECO Energy, its members, and communities.

 

As president of SECO’s Board of Trustees, I am extremely proud of the accomplishment of the entire Board in achieving the highest level of education – Director Gold.

 

Sincerely,

 

GERALD ANDERSON

BOARD OF TRUSTEES PRESIDENT

 

 

SECO News January 2024 Avoiding Energy Scams

 

As your trusted electric cooperative, we prioritize your safety and well-being. Recently, there has been a rise in energy fraud targeting consumers, and we want to ensure that you are well informed and protected. Keep these crucial warnings in mind:

 

  1. BEWARE OF UNSOLICITED CALLS: Scammers may pose as utility workers, making unsolicited calls claiming your account is overdue and threatening immediate disconnection if payment is not made. SECO will never demand immediate payment over the phone or threaten disconnection without prior written notice.
  2. PHISHING EMAILS AND TEXTS: Be cautious of emails or text messages requesting personal or financial information. Always verify the sender’s authenticity before clicking on any links. SECO communicates official information through our account management platform, SmartHub, and will never ask for sensitive information via email or text.
  3. DOOR-TO-DOOR SCAMS: Scammers may appear at your doorstep, claiming to be SECO employees and requesting payment. Authentic SECO representatives carry proper identification and will not demand on-the-spot payments. If in doubt, call our Member Services team to verify the person’s identity.
  4. FAKE UTILITY APPS: SmartHub is SECO Energy’s approved online account manager. Scammers may create fake apps to gain access to your personal information. Enroll in SmartHub to check your balance, pay your monthly bill, enroll in bank draft, and more; visit SECOEnergy.com > My Account > 12 Ways to Pay.
  5. WAYS TO PAY: SECO does not accept PayPay, Zelle, Cash App, Venmo or gift cards for payment. Enrolling in bank draft, with a paperless bill, is the safest payment and bill delivery option.

 

If you encounter suspicious activity or feel threatened, it is best to contact local law enforcement. We are committed to providing reliable and innovative energy services while ensuring the safety and security of our members. Stay informed and vigilant.

 

Read the full January 2024 SECO News.