Log in | Register |
StormCenter logo

Archive

Tag: 211

SECO News, July 2021

 

Duncan’s Digest – Solar Investments – Sensible or Scam?

 

Dear Members,

 

Solar system Inquiries from members are on the rise. Currently, nearly 2,600 SECO Energy members have chosen to invest in member-owned solar systems. SECO is a reliable source of information about solar power for our members, but unfortunately, we hear from members who’ve been misinformed by a contractor or misunderstood the solar system’s generation capabilities and the financial investment.

 

May 2018 SECO News Duncan's Digest

 

Some solar contractors use misleading sales pitches – we’ve seen the ads: No-cost solar. No electric bill. Free solar panels. Power during an outage. Without question, investing in solar technology is costly. At an average of $2.73 per watt (per the NREL and dependent on the type of system), a 10-kW residential system costs $27,300.00 (offset by a current federal tax credit). If you finance the system, you will pay interest over the term of the loan. If you lease a system, the leasing company receives the federal tax credit rather than you. Before investing, crunch the numbers on pvwatts.nrel.gov to estimate potential generation capacity and financial performance.

 

Cost, however, is only one consideration. The Sunshine State is not always sunny. Members who own a solar system without battery or generator backup still consume (and pay for) utility-supplied power when the sun isn’t shining – at night, rainy afternoons and cold winter mornings.

 

If allowable by city/county ordinance, members can go completely off-grid if the system has a battery to store power generated while the sun is shining to use during times when the sun doesn’t shine. During utility outages, solar systems without a backup power source do not continue to generate power as most inverters require electricity to operate. By design, this requirement prevents power generated by a solar system from backfeeding onto the utility’s electric system – which in turn can cause damage, injury or death to unsuspecting lineworkers.

 

If you’re interested in solar, SECO is here to help. We recommend obtaining three quotes from reputable contractors. Review Better Business Bureau ratings and visit the Florida Solar Energy Industries Association at flaseia.org for contractor recommendations.

 

The name of the game is buyer beware. Recently, members reported solar representatives claiming they are working on behalf of SECO – this is untrue. One of the most appalling scenarios we encountered this year came from a Marion County family who financed a solar system and had already signed the contract before reaching out to SECO. Can you guess which home in the photo has rooftop solar panels?

 

July 2021 SECO News Duncan's Digest image

 

The solar panels are not even visible due to the dense tree coverage. Unless the homeowner incurs the expense of cutting the trees down, their solar system will not generate productively. And if they cut the trees down, their home will not receive the cooling benefit of tree shade. Don’t let this happen to you. Do your homework BEFORE you sign a contract.

 

Visit our Solar website section. You’ll learn about the capabilities and limits of solar power. Email our Solar team and an Energy Services Specialist will conduct a Solar Assessment to determine your home’s conduciveness to solar. We’ll also answer your questions about panels, inverters, insurance, net metering and more. Becoming an educated consumer is your best protection.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

SECO News July 2021 Advice From The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Whether you live in an urban or rural area, predatory animals may be closer than you think. The number of Floridians encountering bears in populated areas is increasing. The Old Farmer’s Almanac lists what to look for to determine if a bear has visited your home and how to deter it. If you suspect bear activity: Look for fur left behind, crushed vegetation, teeth and claw marks and hindfoot tracks like a human footprint. Bears are attracted to food. To deter bears: Use bear-proof containers for garbage or items with a strong scent, cover compost, change lever doorknobs (which bears can open) to round knobs. Clean outdoor cooking or fish-scaling areas.

 

Turn to page 7 to read about the Florida black bear in this month’s Florida Fauna & Flora.

 

 

SECO News July 2021 Pennies From Heaven Pennies Change Lives

Pennies Change Lives

 

SECO Energy’s Pennies from Heaven program was established to make a difference in our local communities one penny at a time. Every cent collected is distributed for the benefit of your fellow members.

 

Members enrolled in Pennies from Heaven allow SECO to round up their bill to the nearest dollar automatically. As an example, if the bill is $97.72, you will pay $98.00. The extra 28 pennies go directly to Pennies from Heaven.

 

SECO Energy employees also contribute to Pennies from Heaven through individual donations and corporate fundraisers.

 

Enroll today to be a part of this worthy program. Visit our Pennies from Heaven website section and fill out the webform to enroll.

 

SECO Energy absorbs any small administrative costs associated with the Pennies program. Just a few cents every month can change lives. If you’d like to provide a donation* by check instead, please mail it to us at: SECO Energy Pennies from Heaven 330 S US Highway 301 Sumterville, FL 33585

 

Requests for bill payment assistance are administered through several area agencies. Call 211 or reach out to a social service agency that offers utility assistance.

 

*Pennies from Heaven donations are not tax deductible.

 

 

SECO News July 2021 Enroll In Surge Protection For A Monthly Chance To Win A New Generator

Enroll in Surge Protection for a Monthly Chance to Win a New Generator

 

The 2021 Atlantic hurricane season is here, and forecasters predict there will be above-normal named storm activity this year. According to the National Weather Service at weather.gov, a typical lightning flash is about 300 million volts and 30,000 amps – and carries enough energy to power a 100-watt incandescent light bulb for three months. Florida storm season brings almost daily thunderstorms with high-voltage lightning.

 

To prepare, SECO is giving away three new portable generators! We’ll pick one winner each month in July, August and September. To be eligible to win, lease or purchase SECO’s Surge MitiGator™ meter-based surge arrester. Members in a current surge lease or prior purchase will automatically be eligible.

 

Lightning is the most common cause of power surges that can damage or destroy your home’s appliances or electronics. Other causes of surges are vehicle accidents involving SECO facilities, small animals or birds contacting electric lines or fallen trees.

 

SECO’s Surge MitiGator helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

 

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

 

Enroll in SECO’s Surge MitiGator to take the bite out of damaging surges and spikes and be eligible to win a generator. Members currently enrolled in surge are also eligible as winners are drawn from all current surge protection enrollees. Visit our Surge MitiGator website section and click on the enroll icon to complete an enrollment webform.

 

For members without internet access, call (352) 793-3801 to enroll.

 

 

SECO News July 2021 Surgeo Loves Pets Donation Total

Surgeo Loves Pets Donation Total

 

Thank you, members, for making our Surgeo Loves Pets charitable initiative an outstanding success! For each new Surge MitiGator™ sign up between February 1 and June 15, your not-for-profit electric cooperative donated $5 from the Pennies from Heaven program to a local shelter or rescue on the member’s behalf in Citrus, Lake, Marion or Sumter County.

 

2,461 members enrolled resulting in donations totaling $12,305 to the shelters listed below:

 

CITRUS COUNTY – $1,800

• Critterville Inc. $200

• Citrus County Animal Services$500

• Humane Society of Citrus County$500

• Precious Paws Rescue, Inc. $200

• St. Francis’s Sunny Side Up Farm Animal Rescue $200

• Ziggy’s Haven Parrot Sanctuary$200

 

LAKE COUNTY – $3,405

 

• AFHAR-A Forever Home Animal Rescue, Inc. $200

• Florida Boxer Rescue $200

• From Trails To Happy Tails $200

• Hoffmeyer Animal Rescue $200

• Howey Horse Haven Rescue $200

• Humane Society of Lake County$1,000

• Lake County Animal Shelter $605

• Leesburg Humane Society $200

• Sugarloaf Mountain Ranch, Inc. $200

• The Animal League $200

• The Cat Protection Society $200

 

MARION COUNTY – $4,100

 

• Beauty’s Haven Farm and Equine Rescue Inc. $200

• Endangered Animal Rescue Sanctuary $200

• Forest Animal Rescue $200

• Front Range Equine Rescue $200

• Fur Kids Pet Rescue Inc. $200

• Humane Society of Marion County $1000

• Kindred Spirits Sanctuary $200

• Marion County Animal Services $500

• Ocala Wildlife Sanctuary Inc.(Owls Ocala Inc.) $200

• Pets in Distress Inc. $200

• Quality of Life Rehab and Foster $200

• Sheltering Hands $200

• SPCA of Marion County $200

• SPCA of Ocala $200

• Vocal (Voices of Change Animal League) $200

• Forest Animal Rescue $200

 

SUMTER COUNTY – $3,000

 

• Sumter County Animal Control $1,000

• YOUR Humane Society SPCA of Sumter County, Inc. $2000

 

 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Michael Underwood from Ocala is the latest winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

 

Watch SECO News for next month’s charger winner.

 

 

SECO News February 2021 Winners' Circle

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

 

Winners Are:

 

Jan Chapple from Oxford

Jacquelyn Thomas from Eustis

Anna Hazel from Floral City

Byron Lowe from Ocala

 

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive

 

Wendy Albertson from The Villages is the winner of a $200 SECO Energy bill credit.

Bexaida Martinez from Clermont is the winner of a NEST thermostat.

Scott Evans from Tavares is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners. Want to win next month? Visit SECOEnergy.com and scroll through the homepage banner arrows to view our drawing promotions.

 

 

SECO News July 2021 Safety Corner #MoveOverFlorida

Safety Corner – #MoveOverFL

 

What do emergency or law enforcement vehicles, sanitation vehicles, wreckers or tow trucks and SECO Energy utility vehicles have in common? Florida’s Move Over law or Statute 316.126 requires drivers to move over a lane – safely – when these vehicles are parked on the side of the road.

 

What should I do if I’m unable to change lanes? If unable to move over safely, drivers must reduce their speed to 20 mph less than the posted speed. For example, the speed limit posted on the roadway is 55, which means you are required to reduce your rate of speed to 35 or less. When the posted speed is 25 mph, drivers must slow down to 5 mph.

 

Failure to Move Over puts defenseless workers and yourself at risk. You can strike a worker or a parked vehicle. Drivers will be ticketed and pay a fine and incur points on their driving record.

 

For safety, #MoveOverFL – it’s the law.

 

Read the full July 2021 SECO News online.

SECO Energy and Touch of Class Corvette Club Keep Christmas Spirit Alive with Toys for Tots

SECO Energy Member Service Centers serve as Toys for Tots drop-off locations. The not-for-profit cooperative’s Inverness Member Service Center received nearly 100 toys from the Citrus County Touch of Class Corvette Club (TOCC). Along with SECO employees’ toy donations and TOCC delivered toys, the spirit of Christmas will remain alive for many children in the Citrus County area.

 

Through the ongoing efforts of the U.S. Marine Corps Reserve Toys for Tots Program’s mission and community partnerships, new, unwrapped toys are collected and distributed as Christmas gifts to local children in need. “Santa is still coming to town,” said Paul Purely, Toys for Tots Coordinator for Citrus County.

 

SECO Energy CEO Jim Duncan stated, “Under normal business circumstances or amidst the COVID-19 pandemic, SECO’s employees continue to express their kindness by giving to others. With the effort of our employees and organizations such as The Touch of Class Corvette Club, hundreds of children will receive a present on Christmas day.”

 

A few Touch of Class Corvette Club members, SECO Energy employees and a Toys for Tots Marine representative in his Dress Blues put on celebratory, protective masks and posed for the camera while displaying the toys gathered for children in need.

 

TOCC President George Lentowicz stated, “Our club believes that the display of our community’s concern and generosity through the Toys for Tots Program is vital in providing families and children with hope and encouragement through the Christmas season that lasts throughout the year.”

 

SECO Energy members who want to partner with SECO Energy to improve the quality of life in local communities can enroll in its Pennies from Heaven program that rounds up monthly bills to the nearest dollar. The small change donated through Pennies from Heaven supports financial assistance to local worthy causes in SECO’s service area. Requests for Angel Fund bill payment assistance are administered through several local agencies by calling 211 or visiting 211.org. Members who need bill payment assistance can also visit SECOEnergy.com and find a local social service agency using our interactive map.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Member Service Centers Reopening October 5

SECO Energy is reopening its five Member Service Centers to walk-in traffic on Monday, October 5. To promote the health and wellbeing of SECO members, employees and contractors, SECO encourages visitors who enter a Service Center to wear a face mask.

 

For members who want to continue limiting face-to-face interactions, all SECO Member Service Centers are equipped with an outside automated kiosk that is available for bill payment 24/7. Drive-thru service is available as well. The drive-thrus in Eustis, Inverness, Ocala and Sumterville will operate 8 a.m. to 5 p.m. Monday through Friday. The drive-thru and lobby in Groveland is open Monday through Friday from 9 a.m. to 1 p.m. and 2:30 p.m. to 5 p.m. Lobby Hours in Eustis, Inverness, Ocala and Sumterville are 9 a.m. to 4 p.m.

 

The cooperative offers members 12 ways to pay bills, and most avoid face-to-face contact. Members can pay online, by phone, by mail, enroll in bank draft and more. SECO’s online account platform called SmartHub is the place to start for convenient self-serve options. Log in or create an account profile today. View past bills, usage history, request a payment arrangement and more.

 

The cooperative will continue to limit member and employee contact in the field. SECO field personnel are practicing the Centers for Disease Control (CDC) recommended social distancing standard of maintaining a six-foot barrier with members, contractors and vendors. Employees and members are asked to use email, phone and web conferencing communication in lieu of in-person meetings whenever possible and to practice social distancing when in-person meetings are unavoidable.

 

CEO Jim Duncan stated, “On Friday, September 25, Governor DeSantis announced that Re-opening Florida would enter into Phase 3 of the plan. This Phase allows most businesses to begin operating under pre-COVID-19 parameters with social distancing measures in place. While SECO looks forward to welcoming members back into our Member Service Centers, we will continue our adherence to CDC-recommended social distancing guidelines. We ask members, employees, contractors and vendors to wear a face mask while on SECO property or during face-to-face interactions when social distancing is not possible.”

 

Duncan continued, “While we are happy that Florida is re-opening and we are entering the end of the COVID-19 shutdown, some of our cooperative’s members are still struggling. Members who donate monthly to SECO’s Pennies from Heaven program have helped us provide funding for member bill payment assistance and local food banks during this pandemic. I am grateful for our Pennies from Heaven members’ generosity and support.”

 

SECO’s Pennies from Heaven program contributes funds every quarter to local United Way organizations and social service agencies. Members who have been economically affected by the COVID-19 shutdown and are unable to pay their electric bills are urged to seek bill payment assistance. Call or text 2-1-1 or visit their website at www.211.org. To find a social service agency, use SECO’s online interactive map. Members can simply input their address and search for an agency in their county of residence.

 

SECO members who enroll in the Pennies from Heaven program agree to round up their monthly bills to the next dollar. The extra change funds the Pennies from Heaven program. The donated pennies can be used to fund local, worthy causes and to provide bill payment assistance to fellow members. The funds are used locally within SECO’s service area. SECO employees also support the Pennies from Heaven program through internal fundraising efforts and personal donations.

 

If you’d prefer to write a check, please send it to SECO Energy, P.O. Box 301, Sumterville, FL 33585.

 

“Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Closing Member Service Centers to Walk-in Traffic

SECO Energy began its transition to normal billing and payment processes on August 6 – including disconnection for nonpayment. Members experiencing financial difficulty should seek assistance at a social service agency or contact SECO to enter into a repayment plan agreement.  Late fees assessments resume on September 1.  

 

Due to continuing COVID-19 concerns, SECO Energy has once again decided to limit its employees’ interactions with members. On Monday, July 6, SECO’s Member Service Centers will temporarily close their walk-in services. SECO is also taking steps to limit member and employee contact in the field.

 

While SECO Energy’s five Member Service Centers walk-in services are closed, each location is equipped with a drive-thru that will remain open and an outside automated kiosk that is available for bill payment 24/7. The drive-thrus in Eustis, Inverness, Ocala and Sumterville will operate 8 a.m. to 5 p.m. Monday through Friday. The drive-thru in Groveland is open Monday through Friday from 9 a.m. to 1 p.m. and 2:30 p.m. to 5 p.m.

 

The cooperative offers members 12 ways to pay bills, and most avoid face-to-face contact. Members can pay online, by phone, by mail, enroll in bank draft and more. SECO’s online account platform called SmartHub is the place to start for convenient self-serve options. Log in or create an account profile today. View past bills, usage history, request a payment arrangement and more.

 

SECO Energy’s Sumterville headquarters and adjacent compound are closing to public access and only the most essential deliveries will be accepted. SECO field personnel are practicing the Centers for Disease Control (CDC) recommended social distancing standard of maintaining a six-foot barrier with members, contractors and vendors. Employees and members are asked to use email, phone and web conferencing communication in lieu of in-person meetings whenever possible and to practice social distancing when in-person meetings are unavoidable.

 

CEO Jim Duncan stated, “In the interest of our members’ and employees’ health and wellbeing, SECO has opted to temporarily discontinue its walk-in services at our Member Service Center locations. We will continue to adhere to the CDC’s social distancing guidelines. This includes limiting member and employee interactions which is necessary to ensure a healthy workforce needed to provide reliable electric service to our members. Drive-thru windows and kiosks remain available.”

 

SECO’s member-funded Pennies from Heaven program contributes funds every quarter to local United Way organizations and social service agencies. Members who have been economically affected by the COVID-19 shutdown and are unable to pay their electric bills are urged to seek bill payment assistance. Call or text 2-1-1 or visit their website at 211.org. To find a social service agency, use SECO’s online interactive map. Members can simply input their address and search for an agency in their county of residence. The interactive map is available under Find Bill Payment Help.

 

SECO members who have enrolled in the Pennies from Heaven program agree to round up their monthly bills to the next dollar. The extra change funds the Pennies from Heaven program. The donated pennies can be used to fund local, worthy causes and to provide bill payment assistance to fellow members. The funds are used locally within SECO’s service area. SECO employees also support the Pennies from Heaven program through internal fundraising efforts and personal donations.

 

To learn more about Pennies from Heaven or to enroll, visit our Pennies from Heaven page. If you’d prefer to write a check, please send it to SECO Energy at 330 S U.S. Highway 301, Sumterville, FL 33585.

 

“Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

The Villages Democratic Club donates $3,000 to SECO Energy’s Pennies from Heaven Fund

The Villages Democratic Club has donated $3,000 to SECO Energy’s Pennies from Heaven program. These funds will help SECO members affected by the COVID-19 economic shutdown with electric bill payment assistance.

 

Like most electric service providers in the state, SECO Energy responded in March to the COVID-19 shutdown with understanding and flexibility by waiving late fees and extending payment arrangement timeframes for members. Since early March, no SECO member has been disconnected, charged a late fee nor denied a payment extension. However, SECO is currently formulating a plan that requires members with high accrued balances to render payment, enter into a repayment agreement or seek bill payment assistance from a social service agency.

 

CEO Jim Duncan stated, “We are grateful for The Villages Democratic Club’s generous donation to our Pennies from Heaven program. Donations such as this remain local to assist the thousands of members who are seeking bill payment assistance as our cooperative begins the return to normal business practices. Assisting members during this time is important to us, and we urge members who need bill payment assistance to visit SECOEnergy.com and find a local social service agency using our interactive map. Requests for assistance can also be initiated by calling 2-1-1 or visiting 211.org.”

 

SECO members who have enrolled in the Pennies from Heaven program agree to round up their monthly bills to the next dollar. The extra change funds the Pennies from Heaven program. The donated pennies can be used to fund local, worthy causes and to provide bill payment assistance to fellow members. The funds are used locally within SECO’s service area. SECO employees also support the Pennies from Heaven program through internal fundraising efforts and personal donations.

 

Duncan urged members who are not already donating to consider Pennies from Heaven enrollment or a one-time donation. He continued, “I support Pennies from Heaven myself as a member as do many of our employees. The average per member donation is about $6 annually if the member is enrolled in the bill round up program. Pennies from Heaven is a great way to make a big difference with your small change – one penny at a time.”

 

If you’d prefer to write a check, please send it to SECO Energy at 330 S U.S. Highway 301, Sumterville, FL 33585.

 

The Pennies from Heaven program also provides dollars every quarter to local United Way organizations and social service agencies for bill payment assistance for members.

 

“Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy’s Pennies from Heaven Fund Donates $25,500 to Area Food Banks

SECO Energy recently pledged $25,500 to local food banks based on the increased number of Central Florida residents who have been affected by the COVID-19 national emergency. The $25,500 donation was collected through SECO’s Pennies from Heaven program which is funded through members who round up their electric bills and by SECO Energy employees who donate to the program.

 

As a not-for-profit electric cooperative, SECO’s business model aligns with the seven cooperative principles and during this time of economic hardship Concern for Community is essential. The funds will be distributed to 12 area food banks in Citrus, Lake, Marion and Sumter counties* to help the organizations replenish their shelves. With national unemployment numbers skyrocketing due to the stay-at-home order to fight the spread of COVID-19, more and more Central Florida residents need assistance through local food banks.

 

Citrus County $3,000 divided among:

 

  • Salvation Army of Citrus County
  • Daystar Life Center
  • Community Food Bank

 

Lake County $7,500 divided among:

 

  • Salvation Army of Lake County
  • Leesburg Food Bank
  • Faith Neighborhood Center, Inc.

 

Marion County $7,500 divided among:

 

  • Salvation Army of Marion County
  • Interfaith Emergency Services
  • St. Theresa’s Catholic Church Social Services

Sumter County $7,500 divided among:

 

  • Salvation Army of Sumter County
  • Hope Ministries Center, Inc.
  • Wildwood Food Pantry

 

*Funding amounts based on number of members served in each county

 

Members enrolled in Pennies from Heaven have agreed to round up their monthly bills to the next dollar and donate those pennies to the program. The donated pennies can be used to fund local, worthy causes and offer bill payment assistance to their fellow members. The funds stay within SECO’s service area. SECO employees also support the Pennies from Heaven program through internal fundraising efforts.

 

CEO Jim Duncan stated, “To help members during the COVID-19 pandemic, SECO Energy has waived late payment fees, offered flexible payment arrangement timeframes and allocated bill payment assistance dollars to local United Ways and social service agencies through Florida 211. We also wanted to do more to aid the communities in our service area. Local food banks are struggling to meet the increased demand. The Pennies from Heaven donation will help restock empty shelves and feed those who are waiting to go back to work or haven’t received their stimulus or unemployment check yet.”

 

Duncan urged members to consider a Pennies from Heaven donation. He continued, “I support Pennies from Heaven myself as a member as do many of our employees who are not SECO members. The funds donated through the Pennies from Heaven program are dollars that stay local and help your fellow cooperative neighbors.”

 

If you’d prefer to write a check, please send it to SECO Energy at 330 S US Highway 301, Sumterville, FL 33585.

 

The Pennies from Heaven program also provides dollars every quarter to local United Ways chapters and social service agencies for bill payment assistance for members. Requests for assistance are initiated by calling 2-1-1 or visiting 211.org. Second quarter funds were just recently allocated so dollars are available for member bill payment assistance.

 

“Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

Citrus County Health Dept Advises of Possible COVID-19 Contact

SECO Energy was informed late Tuesday afternoon that a SECO Energy warehouse administrative employee may have had an exposure to a Citrus County resident who has been tested for COVID-19 but results are not available. The employee serves in an administrative role with the cooperative and has limited contact with the public and other employees. The employee is asymptomatic and has been placed in quarantine as a precaution along with the employees with whom he was in contact.

 

The reliability of SECO’s electric service plays a critical role in SECO members’ health and wellbeing. To keep its employees healthy and ready to serve its members, the cooperative has made changes to mitigate health risks related to member and public interaction.

 

SECO Energy’s Sumterville headquarters and adjacent campus are temporarily closed to public access for any vendor or delivery without an approved appointment or scheduled delivery. SECO’s five Member Service Centers are equipped with counter-to-ceiling glass barriers for employee and member protection. As such, SECO has decided not to close any Member Service Centers at this time. SECO field personnel are practicing the Centers for Disease Control (CDC) recommended social distancing standard of maintaining a six-foot barrier with members. Employees and members are asked to use email and phone communication in lieu of in-person meetings whenever possible and to practice social distancing when in-person meetings are unavoidable.

 

Most importantly, SECO Energy activated its Emergency Response Plan (ERP) on March 9 in response to the Coronavirus situation. CEO Jim Duncan stated, “SECO Energy provides electricity which is an essential service in preserving public health and quality of life in today’s world. The cooperative’s ERP ensures it can maintain a 24/7 workforce, preserve SECO’s ability to maintain its electric system and provide an acceptable level of member service even in the face of employee impact with Coronavirus. Our members depend on us to provide reliable electric service, and that’s even more important as our largely senior demographic practices social distancing at home to remain healthy.”

 

Duncan continued, “SECO has proactively waived late payment fees, and we will allow additional payment arrangement time to members affected by the Coronavirus situation.” If a member has difficulty paying an electric bill during this declared emergency, it’s easy and private to request an automated payment arrangement through our new automated IVR phone system. Members can also log into SmartHub to request a payment arrangement online.

 

SECO has other ways to help members in need through a corporate citizenship initiative called Pennies from Heaven. The program helps fund local United Way chapters managed through Florida 211 for bill payment assistance for SECO members. Members who need assistance with utilities, food, and other household expenses are encouraged to contact 211.

 

“Like” SECO’s page on Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Employee Donations Make a Difference at Christmas

SECO Energy’s generous employees are Making a Difference at Christmas by donating hundreds of toys for its annual Marine Toys for Tots donation drive. Members also joined in the gift-giving by adding toys to the donation boxes at SECO’s five Member Service Center locations.

 

SECO employees’ and members’ donations provide toys and smiles for local children on Christmas day. The toys donated through Toys for Tots remain in the community where they are donated. For many local children, a toy donated through the generosity of SECO employees and members will be the only present received for Christmas.

 

Among the hundreds of toys were 75 bicycles and tricycles donated by SECO employees. SECO’s Pennies from Heaven program chipped in this year to purchase bicycles and tricycles to match the number donated by SECO employees. In all, over 140 local children will receive a new bicycle or tricycle courtesy of SECO employees and members who participate in Pennies from Heaven.

 

CEO Jim Duncan stated, “SECO employees are a charitable group and they especially enjoy contributions that benefit the communities we serve. As a fellow marine, I’m proud of the Marine Toys for Tots organization whose volunteers work tirelessly to bring joy to children at Christmas. I am grateful to our generous employees and members who are willing to share their Christmas spirit with others.”

 

Senior Consultant for Civic, Charitable and Government Affairs Kathy Judkins manages the Toys for Tots donation drive companywide. Judkins stated, “I am so thankful for the hundreds of employees and many SECO members who chose to join SECO in supporting Toys for Tots this year. Making a Difference at Christmas brings happiness to children across our service area.”

 

Members who want to partner with SECO Energy to improve quality of life in local communities served by SECO can enroll in the Pennies from Heaven program that rounds up monthly bills to the nearest dollar. The small change donated through Pennies from Heaven supports financial assistance to local worthy causes in SECO’s service area. Requests for Angel Fund bill payment assistance are administered through several local agencies by calling 211 or visiting 211 online.

 

Watch a slide show of donated toys from SECO’s Toys for Tots toy drive photos on SECO’s YouTube channel. Learn more about SECO Energy’s community involvement online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO News, December 2019

 

Duncan’s Digest – 2020 Outlook – Rising Costs

 

The costs of virtually everything required to operate a modern electrical system are increasing rapidly. Our 2020 outlook is a mix of good and bad news. The good news is wholesale power costs are stable, so we’re able to apply a higher, member-favorable Power Cost Adjustment (PCA aka Hot Bucks) credit to your bills starting January 1. The bad news is the customer charge component for both residential and certain commercial members is increasing. The residential increase is 17 cents a day and the commercial customer and demand charge increases vary by rate type.

 

SECO News Duncan's Digest 2019

 

SECO’s mission is to construct, maintain and restore the electric system. We construct new facilities to meet growth demands. We upgrade and maintain the electric system to prevent outages. When an outage occurs, we restore as quickly as possible. Unfortunately, the costs associated with our three mission-critical focuses are rising at an alarming rate.

 

The 2020 construction work plan tops $55 million to construct new and upgrade existing infrastructure. Tree trimming, storm hardening and system maintenance work is performed largely by contract labor.

 

Construction and maintenance costs are rising by a whopping 25 percent in 2020. The job market is tight and contractors who perform system reliability maintenance are paying higher wages to keep workers on their payroll. This isn’t just a Florida utility phenomenon – it’s happening nationwide and was spurred when California utility PG&E was court ordered to significantly beef up their tree trimming and system maintenance programs to reduce fire risk. Florida lost a significant amount of its utility-related contract labor workforce to California and we are paying the price despite a booming economy.

 

SECO Energy is experiencing systemwide growth. Every part of our service territory requires infrastructure additions, system upgrades, storm hardening, tree trimming or communications improvements whether you live north, south, east or west of our headquarters.

 

SECO Energy 2020 Project Map

 

You may be wondering why the financial benefit of customer growth isn’t covering rising costs, and it’s a valid question. The answer lies in the low average residential member’s energy consumption. In our service area, the average kilowatt hour (kWh) monthly consumption today is 1,037. This average consumption is much lower than our cooperative peers due to the growing Central Florida trend of energy efficient homes and businesses, use of natural gas appliances, and a strong increase in solar installations. Low energy consumption equals a lower monthly bill – that is good for our members. Less energy consumption and use of solar are also good for the environment. So, what’s the downside?

 

There are significant financial challenges to low kWh sales, even for a not-for-profit electric provider in a growth environment. We must adjust the monthly customer charge that is collected to cover the costs associated with the delivery of power and system reliability maintenance.

 

A recent cost of service study indicates that the cost of delivering power and maintaining infrastructure in the residential sector is nearly $35 a month. Currently, we apply an average residential customer charge of $25 a month (83 cents a day). We are bridging that gap by increasing this customer charge by 17 cents a day. Commercial account customer and demand charge increases vary based on the cost of service study. Those adjustments are detailed in our rate tariff online. These collective increases will raise total revenue by about 3.5 percent.

 

We have tightened our corporate belts to carefully monitor controllable expenses while striving to maintain system reliability, but as I mentioned previously and as you can see on the 2020 Project Map, new construction, upgrades and maintenance are required across our entire service territory.

 

In response to growth and to preserve reliability, we must build new substations, add power transformers at existing substations, upgrade voltage and conductor and convert critical overhead facilities to underground. The work plan includes building new communication towers, upgrading our radio system and installing fiber-optic cable and microwave backhaul for automated communications that facilitate faster outage restoration. To storm harden, we must support an aggressive pole replacement and vegetation management program systemwide. All of these components play critical roles in the delivery of reliable power and speedy restoration in the event of an outage.

 

The bottom line is that none of us like having to increase the customer charge, but it is quite necessary to ensure continued service reliability. At the same time, we are pleased that stable fuel costs are allowing a larger Hot Bucks Credit (PCA) that will offset most or all of the increase depending on your respective usage level. These changes reflect the difficult balance between affordability and reliability.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

SECO Energy Employees Pledge Donations of $70,000 for United Way

 

Each year, SECO Energy employees participate in an employee-funded United Way Pledge Drive. Our employees understand that local community support is needed year-round and not only during the Christmas season.

 

The 2020 United Way Pledge Drive was an amazing success. SECO employees pledged $70,316 to United Way agencies in ten local counties. This total increased almost seven percent over 2019.

 

Citrus, Lake, Marion and Sumter Counties are where the bulk of our employees live and received the highest dollar amounts in donations. The breakdown by county is:

 

Citrus: $7,799
Lake: $14,316
Marion: $23,002
Sumter: $21,559
Other Counties (Hernando, Levy, Orange, Pasco, Polk, Volusia): $3,640

 

Join us in United Way’s mission to improve lives by mobilizing the caring power of communities to advance the common good. To donate or volunteer, visit United Way online.

 

 

December 2019 SECO News Champion Kathy Judkins

 

Kathy Judkins – Senior Consultant for Civic, Charitable & Government Relations

 

Length of Service: 12 Years

 

 

“SECO IS COMMUNITY FOCUSED.” Kathy Judkins, Sr. Consultant for Civic, Charitable & Government Relations is a fourth-generation Floridian residing in Marion County. Her role with SECO Energy focuses on the cooperative principle of Concern for Community. Kathy manages annual SECO employee-giving campaigns and is excited that SECO is nearing the $1 million United Way contribution mark in the coming year. Kathy is honored to give hope to members in our service territory through SECO employee contributions to United Way. She also manages the Toys for Tots campaign companywide and is proud of SECO employees’ efforts to bring joy to children in our service territory on Christmas. Kathy also develops relationships with State Legislators and U.S. Congress members in Washington, D.C., to engage on issues related to the energy industry that could affect SECO’s ability to provide affordable, reliable service to our members.

 

 

December 2019 SECO News Relay For Life

 

SECO Energy and our employees are long-time sponsors of Relay For Life events that support the American Cancer Society. Our superhero employees participated in the Sumter County Relay For Life event on Saturday, November 2. The SECO team’s theme was “Superheroes Finish The Fight.”

 

In 2019, SECO raised $25,655 for the American Cancer Society to support cancer research, patients and caregivers and to fight for a cure.

 

Learn more about Relay For Life or donate to the American Cancer Society online.

 

 

December 2019 SECO News Toys for Tots drive

 

SECO Energy and our employees are Making A Difference at Christmas by donating toys for local children through our Annual Marine Toys for Tots collection drive. Members also joined in the gift-giving by adding new, unwrapped toys in the donation boxes at our five Member Service Centers.

 

Toys donated through Toys for Tots are delivered to local children. The donated toys remain in our local communities. For many children, toys donated by our generous employees and members will be the only gifts under the Christmas tree.

 

SECO employees rallied to pack Santa’s sleigh by donating over 60 bicycles and tricycles for local children, along with hundreds of other gifts. New this year, SECO’s member-funded Pennies from Heaven program matched this number with additional bike purchases. It’s clear that our employees enjoy playing Santa for local children through
Toys for Tots.

 

Thank you to our generous employees and members who are willing to share their Christmas joy and spirit with others. Making A Difference at Christmas brings happiness to children across our area.

 

 

December 2019 SECO News Pennies from Heaven

 

December is the month of giving, goodwill and cheer. Keep the Christmas spirit alive in the new year by joining SECO Energy’s Pennies from Heaven program. By joining Pennies from Heaven, SECO rounds up your bill to the nearest dollar and donates those pennies to charitable causes in the communities we serve.

 

The small change donated through Pennies from Heaven supports financial assistance to worthy causes in our service area. Requests for Angel Fund bill payment assistance are administered through several area agencies by calling 211 or visiting 211 online.

 

This year, we are excited to announce that Pennies from Heaven will purchase bicycles and tricycles to match the number donated by SECO employees! Thus far, employees donated over 60 bikes and trikes and SECO will double the amount. This means hundreds of local children will get their Christmas wish of a new bike courtesy of SECO employees and SECO members who donate to Pennies from Heaven.

 

Enroll in Pennies from Heaven to put your extra pennies to good use in charitable causes in our communities. Just a few cents every month can change lives. Learn more about the program or enroll online.

 

Thank you and Merry Christmas!

 

Read the full December 2019 SECO News online.