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SECO News, April 2021

 

Duncan’s Digest – Inverness Substation Upgrade

 

SECO Energy’s service territory covers 2,100 square miles, which is about the size of Delaware. At year-end 2020, we were serving 216,477 homes and businesses in seven Central Florida counties. The bulk of our members live in Citrus, Lake, Marion and Sumter Counties, with smaller numbers of members in Hernando, Levy and Pasco Counties.

 

May 2018 SECO News Duncan's Digest

 

Our cooperative purpose is to provide exceptional service to our members, co-workers and communities. That exceptional service is reflected in SECO Energy winning coveted J.D. Power awards in 2015, 2016 and 2017 when our satisfaction scores topped all utilities in the nation. In 2020, we upheld our position as an American Customer Satisfaction Index (ACSI) frontrunner in Florida and nationally with a score of 91.

 

We definitely have a strong reputation to uphold. Another example of our exceptional service is a meticulous inspection and maintenance schedule that ensures day-to-day reliability while expanding an electric system that meets both current and future members’ energy needs.

 

In the July 2020 SECO News edition, I communicated about the Marion Oaks substation rebuild underway in Marion County. That project, including the demolition of the older adjacent substation, is almost complete.

 

A new project in the works is the Inverness substation rebuild in Citrus County. The Inverness substation was reconstructed in 1982. Due to its age, the substation needed a complete rebuild. This substation serves just under 6,000 members. The rebuild includes a high-side ring bus and steel structures that support the heavy, high voltage transmission line. The high-side ring bus will increase service reliability for all members served by the Inverness sub by creating redundancy through looped service.

 

The Inverness substation rebuild also improves reliability for members served by the nearby Floral City substation as well. Both substations are looped in with two separate Duke Energy transmission lines. Currently, members served by both substations experience an outage if even one of the Duke transmission lines experiences a fault or operates. When the new ring bus is in place at the Inverness substation, members served by our Floral City sub will no longer experience an outage if the fault occurs between the transmission line and the Inverness substation.

 

Along with the ring bus on the high side, we’re working to re-gasket the existing power transformer, install a new metering package and implement a state-of-the-art relay schematic. The new foundation is in place, the fence surrounding the substation has been installed, and a new control house is being constructed on-site. The Inverness substation rebuild is on schedule for completion in early summer, just in time for storm season to arrive.

 

The total value of our electric facilities systemwide is inching closer to the $1 billion mark. At year-end 2020, the value of SECO’s utility plant was $955.9 million. We’re spending about $3.2 million per month to improve existing members’ service reliability and to build new infrastructure to meet the growing demand in our area.

 

Without question, your electric service is supported by an extensive, robust and well-maintained infrastructure.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News April 2021 Advice From The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

The Old Farmer’s Almanac recommends the best days in April and May to complete indoor and outdoor projects. Ready for spring cleaning? Wash windows on April 10 and 11 and May 7 – 9, and wash floors on April 8 and 9 or May 5 and 6. The best days to bake are on April 18 and 19 and May 15 and 16. If spring yard work is on your list, the best days prune to encourage growth are April 20 and 21 and May 17 – 19. Prune to discourage growth on April 1, 2, and 10 and May 7 – 9.

 


 

SECO News April 2021 Call 811 Before You Dig

Call 811 Before You Dig

 

Longer days and sunny weather make spring the perfect time to tackle your honey-do list. April is Safe Digging Month and Florida law requires you to call 811 or visit www.call811.com online before you dig.

 

811 is a free service that will locate and mark underground utilities on your property or in the area you plan to dig. Never install a fence, plant a garden, add new landscaping or trees before contacting 811. Are you working with a contractor on a project? Make sure your contractor has connected with 811 before beginning the project on your property.

 

Wait for the flags! Keep shovels out of the ground until the 811 locating service has responded to your request and flagged the approximate area where underground utility lines (electric, water, gas, communications, etc.) are located.

 

Know what’s below – call 811 before you dig. In Florida – it’s the law.

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner

 

Pamela Gladd from Minneola is the March winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

 

Watch SECO News for next month’s charger winner.

 


 

SECO News April 2021 Spring For Energy Savings

 

Spring for Energy Savings

 

The Department of Energy (DOE) at energy.gov estimates the energy used to cool and heat your Central Florida home is 35 to 40% of your total energy consumption. You control how and when you use electricity. The condition and age of your home’s HVAC system, insulation, roof, windows, ducts, appliances and lifestyle also affect your energy consumption. Newer, well-insulated, properly weatherized homes with double-pane windows and ENERGY STAR-rated appliances consume less energy.

 

The number of people living in your home and weather also affect energy consumption. More people living in the house create more laundry, heating, cooling, cooking and increased hot water and electronics use. Central Florida is known for scorching summer temperatures that cause your HVAC to work overtime to keep the home cool. During a cold snap, the heating system also runs more frequently to warm the house.

 

Want help to reduce your energy consumption and lower your monthly energy bill? SECO Energy’s online energy-efficiency tools can help you spring for energy savings with low-cost and no-cost tips and ideas to help you reduce your energy use.

 

Home Energy Assessment

 

Our Home Energy Assessment is an online energy audit that you can complete from the comfort of your home. Fill out the assessment based on your home and lifestyle. Submit your answers and email address, and in just minutes you’ll receive energy-savings advice tailored to your home and lifestyle. Complete the energy-saving ideas, and you’ll be on your way to consuming less energy – and saving money.

 

Energy Estimator

 

Are you interested in seeing the math associated with your energy usage? Visit our Energy Estimator online to calculate the estimated costs for each of your home’s appliances and electronics. Submit your email address to receive no-cost and low-cost energy-savings suggestions via email.

 


 

SECO News April 2021 Energy Savings Word Search

 

Energy Savings Word Search

 

After completing our Home Energy Assessment and Energy Estimator, sharpen your energy-saving knowledge with this month’s Energy Savings word search.

 

April 2021 SECO News Energy Saving Word Search

 


 

SECO News April 2021 Atlantic Hurricane Season Early Warning

 

2021 Atlantic Hurricane Season Early Warning

 

Traditionally, the Atlantic hurricane season begins on June 1. But the past six hurricane seasons have seen hurricanes and tropical storms form in mid-May. Because of this change, the National Hurricane Center (NHC) will begin its Atlantic Tropical Weather Outlook earlier on May 15 instead of waiting until June 1.

 

What does this mean for SECO Energy members? SECO is StormReady, and we encourage you to begin your preparations for hurricane season now. Don’t wait until a hurricane or tropical storm is heading our way to prepare.

 

Learn more about hurricanes and tropical storms in our Hurricane Handbook. You’ll find helpful information on emergency supplies for people and pets. We’ve also included tips for before, during and after a storm. Pick up a copy of our Hurricane Handbook at one of our five Member Service Centers or visit our Storm Preparation page.

 


 

SECO News February 2021 Winners' Circle

 

Winners’ Circle

 

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

 

February’s Winners Are:

 

Mark Fagan from Clermont

 

Lynn Pulchano from Inverness

 

Don Whittigton from Dunnellon

 

Sandra Ennulat-Davis from Eustis

 

Congratulations to our three March winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

 

Narasimha Murthy from Tavares is the winner of a $200 SECO Energy bill credit.

 

Karen Chapman from Ocala is the winner of a NEST thermostat.

 

John Johnson from Summerfield is the winner of an Amazon Echo Dot with Alexa.

 

Read Winners’ Circle next month for more winners.

 


 

SECO News February 2021 Thank A Lineman License Plate

Thank a Lineman License Plate

 

Members can show their support for the thousands of Florida lineworkers and utility personnel who restore power to millions of Floridians after devastating natural disasters by ordering a “Thank a Lineman” license plate. The 2020 Florida Legislature approved the plate after Governor Ron DeSantis signed HB 1135 into law.

 

This cause is local and benefits a key SECO Energy employee recruitment partner. For every “Thank a Lineman” plate sold, $25 goes to Lake-Sumter State College (LSSC) to support their Electric Utility programs. According to LSSC’s website (www.lssc.edu), the college is ranked in the top 150 Community Colleges nationally. Their student job placement or continuing education rate is 97%. The scholarship boost is an exciting opportunity for LSSC, utility personnel across the state and cooperative members.

 

Reserve your plate today by purchasing a pre-sale voucher. Purchase avenues vary from county to county. Contact your local county tax collector’s office for guidance or visit https://myfloridaspecialtyplate.com/lineman-order.html, where you can pay for the pre-sale voucher and process your order online. Learn more at www.thankalineworker.com.

 

The actual “Thank a Lineman” license plates will be available once the pre-sale threshold is met.

 

Read the full April 2021 SECO News online.

SECO News, April 2020

 

Duncan’s Digest – Name the New IVR Virtual Assistant

 

I have exciting news to share. SECO’s new interactive voice response (IVR) phone system launched in early March. The system is available 24/7, is user-friendly and is a big leap forward in customer service technology.

May 2018 SECO News Duncan's Digest

 

The former phone system was in desperate need of an upgrade. With recent laws banning handheld phone use while driving, the new natural language IVR is a safer alternative and is easier to navigate.

 

The new IVR features a virtual assistant who uses natural language technology mimicking a real conversation. Previously manual tasks can now be completed virtually with full automation. Without pressing numbers on your keypad, you can report an outage, initiate a billing inquiry or make a payment arrangement at any time without speaking to a representative. Members can also log into SmartHub at SECOEnergy.com and request a payment arrangement.

 

Using the new IVR, you can check the status of an existing outage, learn the estimated restoration time and crew status. The IVR’s outage component functions much the same as the online StormCenter platform. Members who aren’t so tech-savvy will receive the same information and level of service as online members.

 

Another benefit of the virtual assistant is its call back feature. If you have tried to call us on Monday morning or the Tuesday after a holiday, you may have noticed longer hold times. With the virtual assistant, you can request a call back during normal business hours Monday through Friday from 8 a.m. to 7 p.m. This call back saves your place in the queue, and you don’t have to wait on hold. A future phase of the IVR will include virtual assistance with high usage inquiries, meter re-reads, new service connects, disconnects and transfers.

 

The virtual assistant is our newest SECO representative who can assist thousands of members simultaneously. This will come in handy during hurricane season when perhaps 100,000+ are without power at once like during Hurricane Irma.

 

We like our virtual assistant a lot and think she needs a name. I’m asking for your help and want to give you a chance to listen to the great features of the new IVR. Visit our Name the IVR page or click on the homepage banner. Play the four sample recordings of our new virtual assistant. Verify your account information and cast your vote for one of the name options:

 

1. Electra
2. Ernestine
3. Katie Kilowatt
4. SECO Elle
5. Trudy Transformer

 

Your entry places you in a drawing to win one of five great prizes: a $250 SECO bill credit, a Ring doorbell, a Nest Learning Thermostat, an Amazon Alexa and an Amazon fire tablet. Enter before May 15. We’ll announce our new virtual assistant’s name and contest winners in June SECO News.

 

This new system is indeed state-of-the-art technology and it came with a corresponding price tag. The good news is that it will pay for itself over the years as more members experience it firsthand and are willing to self-serve using the IVR. No employees will be displaced by the new technology. I encourage members to use it to their advantage and ours as a not-for-profit cooperative committed to affordable, reliable electric service for years to come.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


Right Tree, Right Place April 2020 SECO News

 

Right Tree, Right Place

 

What is green, creates oxygen and can help you reduce your annual energy costs? Trees, of course! Choosing the right tree to plant in the right place can help you reduce energy costs and reduce tree-related power outages.

 

Plant trees to the south, southwest or west side of structures to reduce cooling costs in the summer. Native Florida shade trees that grow well in Central Florida according to the University of Florida’s Institute of Food and Agricultural Sciences (UF/IFAS) are Florida elms and hophornbeam trees.

 

Block fall and winter winds by planting evergreens and shrubs on the north and west side of structures. UF/IFAS lists hollies, southern magnolias and sweetbay magnolias as native Floridian evergreen shade trees. For shrubs, choose azaleas, bottlebrush, Indian hawthorn, juniper, loropetalum or tea olive. Plant shrubs close to your home’s foundation to insulate against cold weather.

 

Trees growing too close to power lines can cause sparks, fires, power outages and shock hazards. Maintain a clear zone of 15 feet on each side of an overhead line. Before planting a tree, consider its mature height and its proximity to overhead power lines. Trees that grow to a mature height of 40 feet or higher should be planted at least 50 feet away from power lines. Small ornamental trees or shrubs that will not exceed 25 feet in height are best to be planted closer to lines, but outside the clear zone.

 


 

Advice from the Old Farmer's Almanac January 2020 SECO News

 

Advice from The Old Farmer’s Almanac

 

THE OLD FARMER’S ALMANAC lists April 1st and 2nd as well as the 27th through the 29th to turn April showers into May flowers by planting aboveground crops. For belowground crops, plant on April 9th and 10th or the 18th or 19th. Are you planning on spring cleaning? The best day to wash windows is the 20th through the 22nd. Clean your floors on either the 18th or 19th and paint on the 7th or 8th.

 


Safety Corner Downed Line Dangers April 2020 SECO News

 

Safety Corner – Downed Line Dangers

 

Overhead power lines are a necessary component of SECO Energy’s electric system. Never touch an overhead line – even if the line is broken and on the ground after a storm. Always assume an overhead line is energized. Touching it could cause severe injury and even death.

 

Never lean a ladder against a power line or trim trees growing too close to lines. Warn children not to play on or near electric equipment. Do not allow children to fly kites or toy planes, climb trees or release balloons near power lines.

 

Use these tips to help keep you and your family safe from the risk of contacting an energized power line.

 


April Safe Digging Month April 2020 SECO News

 

April – #SafeDiggingMonth

 

Spring’s warmer weather adds to-do items to your list. Before picking up a shovel to install a new fence, plant a garden or add landscaping or trees, contact 811 to locate the underground utilities on your property.

 

Florida law requires you to call 811 or go online before digging. The 811 service is free. April is #SafeDiggingMonth – remember to call 811 or visit Sunshine811.com before you dig!

 

Read the full April 2020 SECO News online.

SECO News, October 2019

Duncan’s Digest Keep It Clear – We Work Here

 

At SECO Energy we take pride in our expertly designed and well-maintained electric system that provides reliable power to almost 210,000 homes and businesses in our service territory. As the fastest-growing electric cooperative in the state (by meter count), SECO invests upwards of $50 million annually to construct new facilities to meet the growing demand for power and to upgrade aging infrastructure. We regularly inspect and stringently maintain our facilities. Within our 2,100-square mile territory, crews inspect substations, overhead and underground lines, poles, transformers, cabinets and more. We spend about $20 million annually trimming or removing thousands of trees that encroach on lines and threaten reliability.

 

Keep It Clear Banner

 

SECO personnel routinely audit and perform work on equipment such as transformers and meters on members’ property. Field employees often find it challenging to safely access padmount transformers and underground facilities because shrubs or fencing have been placed in close proximity to the front and sides of the equipment despite the large warning labels. In maintenance and outage situations, the obstacles cause the work to take longer than necessary and most important, pose safety risks to our employees.

 

A few members also restrict SECO’s access to the meter with locked gates, fences, animals, overgrown landscaping, added rooms or porches and other obstructions. This results in unsafe conditions for employees and contractors and can cause readings to be estimated rather than actual – resulting in an inaccurate electric bill.

 

Per our Terms & Conditions, these obstructions are simply unacceptable and our cooperative is taking a firm stand on such violations. To raise awareness and draw attention to the safety issue, we have developed a communications campaign called Keep It Clear – We Work Here. The campaign renews SECO Energy’s commitment to employee safety in the field. As a SECO member, you are responsible for adhering to our Terms and Conditions of Service that include providing SECO personnel with safe, unimpeded access to our equipment located on your property.

 

Keep fences, shrubs and lawn ornaments at least ten feet away from the front of the transformer and three feet away from the back and the sides. Open gates, clear obstructions and relocate animals that restrict SECO’s access to metering equipment. Trim landscaping that blocks the meter face. If SECO is unable to obtain a clear view of the meter and record an accurate meter reading, the member may receive an estimated (and inaccurate) bill for that reading cycle.

 

In the spirit of customer service, we have practiced diplomacy and patience with members who have refused to comply with our safe clearance requirements. The Keep It Clear campaign changes our approach. Unimpeded, safe access to SECO’s transformers and metering equipment is a necessity.

 

As SECO personnel conduct equipment audits across our service territory, members with equipment obstructions on their property will be asked to clear the obstructions or trim the landscaping that impedes safe access. Our Keep It Clear campaign provides affected members with letters, door hangers, emails and other notifications advising members of the need for obstruction removal. If those notices are ignored, disconnection of service is a last resort but a step that will be taken in extreme cases.

 

The vast majority of our members follow the clearance rules and respect the reasoning. I thank you kindly. If you are planning a landscape project please be sure you maintain that compliance. If you buy a house in our area or if the service is in your name as the renter, you bear responsibility for access to the electric equipment on the property. I’m asking you to keep our employees safe by ensuring access to SECO’s equipment.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

SECO Energy Champion Greg Lovett October 2019

 

Greg Lovett – T&D Line Supervisor

 

Length of Service: 14 Years

 

“WE SAFELY RESTORE POWER.” Greg Lovett is a 14-year SECO Energy employee who is a T&D Line Supervisor working in Citrus, Hernando and Sumter Counties. Greg and his team help construct and maintain SECO’s $900 million electric infrastructure that delivers reliable power to members. A lifelong Sumter County resident, Greg and his family enjoy fishing and water sports. His family has come to expect the late-night phone calls to restore power outages. His family understandably worries about him, but Greg is confident in the expanded safety measures that SECO has adopted that protect him and his crew. When unexpected outages occur, Greg is often called to supervise responding crews. Safe restoration is always given the highest priority. During restoration, crews inspect and confirm that all equipment is safe and that lines are clear and in good working condition before re-energizing services.

 

 

SECO Energy Insider Second Quarter 2019 StormCenter

Atlantic hurricane season’s busiest month is September, but the season remains active until November 30. Don’t let the cooling temperatures and fall decorations fool you – the threat of hurricanes and tropical storms remains active.

 

Visit StormCenter to familiarize yourself with its features. On the StormCenter outage map, you can view current outages in SECO’s service area, search for and bookmark your address on the map and view the current weather radar.

 

To enroll in outage notifications, click on “Manage Notifications” to add an email address or phone number. You can choose to receive outage notifications via email, text, voice or all three. Set times that you would not wish to be disturbed for each communication type chosen.

 

Check the status of an existing outage and a seven-day outage history using the “Check Status” tile. Choose “Report Outage” to report a current power outage. Locate your service location using the account holder’s last name and house number, or search by phone number or account number.

 

Use LightFinder to report an area light that is off or a light that shines all day. Search for either the pole number or address. Each light is represented by a light bulb icon. Green indicates the light is working. A red icon is a light that has been reported as malfunctioning. If the icon is orange it has been repaired in the last 24 hours. Inactive lights are represented by a gray icon. A blue icon is a member-owned light.

 

Have a question?Contact Us” allows you to complete a web form in just a few clicks.

 

 

April 2019 SECO News call Before You Dig 811

Overhead power lines and poles are easy to see, but you can be injured or killed by digging into an underground electric line. Before putting a shovel in the ground, the law requires you to dial 811 to request all underground utilities be properly marked so you don’t dig into a buried utility line.

 

Know what’s below – call 811 before you dig to avoid making contact with an energized underground line risking injury or an outage. In Florida, call 811 or visit www.sunshine811.com to arrange free location of underground utility lines. In Florida – it’s the law.

 

 

Winners' Circle October 2019 SECO News

In July SECO News, we encouraged members to learn more about energy efficiency with SECO Energy’s online energy audit tool theHome Energy Assessment. Members who completed the Home Energy Assessment and provided an email address to receive energy-efficiency tips tailored to their home were entered into a drawing to win one of three high-tech programmable thermostats.

 

Congratulations to Evelyn Graddy from Eustis who is the winner of the Nest Wi-Fi thermostat; the Honeywell Wi-Fi thermostat was won by James Trimble from The Villages; and Frances Sciotto from Ocala is the winner of the Ecobee Wi-Fi thermostat.

 

In the August edition of SECO News, CEO Jim Duncan asked if SECO has your correct phone number or email address. Members who updated or verified their personal contact information by email, online or phone were entered in a drawing for a $300 SECO bill credit.

 

Jill Chandler from Paisley is the winner of the $300 SECO bill credit. Thank you to all who participated and watch for upcoming chances to win.

 

Read the full October SECO News online.

SECO News, February 2019

DUNCAN’S DIGEST

 

SECO Energy is an advocate for members who choose to reduce their utility-supplied power by purchasing their own systems. In fact, as of mid-January, 1,050 SECO members have interconnected with SECO’s facilities by installing a member-owned solar array.

 

SECO News Duncan's Digest 2019

 

SECO members considering a solar investment are often frustrated by the confusion about return on investment, less-than-reputable contractors and dishonest business practices. To help inform and protect our members, SECO has completed an enhancement and redesign of the Solar Power section of our website. Valuable information from a trusted source is now just a click away.

 

Our new online tools like the Solar Estimator can help you determine the reduction in utility-supplied power for a specific system size/orientation. The 10-step process and timeline to interconnect with SECO’s system is outlined. We provide answers to frequently asked questions, an explanation of net metering, a sample bill and other resources. We’ve published a comprehensive checklist and list of resources for vetting and selecting a contractor.

 

When visiting the website, carefully read through “Selecting Your System.” This section explains how to determine system size and the math behind member generation. You’ll find advantages and disadvantages of different panel and inverter types keep reading to find insurance requirements (Florida Administrative Code requires insurance for systems over 10kW).

 

Most important, the interconnection process and agreement is enhanced with an online application. Members and contractors will now establish login credentials and register to begin the process online. Contractors can register and help manage the interconnection process and agreement on behalf of their client.

 

At every step of the process toward interconnection with SECO’s facilities, members and contractors will be notified via email to provide updates. We’re leaping into 21st Century technology by incorporating electronic signatures and communications into our new system.

 

But wait! Before you take another step toward solar, contact SECO for a free solar audit. Our Energy Services Specialists will visit your home and use the Solar Pathfinder to determine the amount of sun your home receives. Our expert will assess your roof, note home orientation and measure obstructions that may block solar power production.

 

Before signing a contract with an installer, do your homework. Let SECO help you research any potential return on investment. The calculation must include the system investment, maintenance and the cost of utility-supplied power used at night, chilly early mornings or cloudy days.

 

Attend SECO’s 81st Annual Meeting of the Membership on Saturday, March 23 for a live demonstration at our Solar Square. Gates open at 8 a.m. – join us for breakfast, snacks, live entertainment, gifts, the potential to win door prizes and top-notch hospitality of our local employees.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

SECO News Champion Tony Shaw February 2019
Meet SECO Champion Tony Shaw – an example of our 400+ SECO Champion employees. Tony is dedicated to providing exceptional service to members, co-workers and communities.

 

TONY SHAW – ENERGY SERVICES SPECIALIST

 

LENGTH OF SERVICE – 19 YEARS

 

“I make a difference.”

 

 

SECO Champion Tony Shaw is an Energy Services Specialist who is a subject matter expert on member-owned solar systems and energy-efficiency measures. As a Citrus County resident, he is often the SECO contact stationed in the Citrus County Emergency Operations Center during emergencies such as Hurricanes Irma and Matthew. Tony’s family has called Central Florida home for generations. He and his family enjoy fishing and golf, and he loves to spend time with his young grandson. Tony is proud that he helps members save money and reduce energy usage by conducting energy and solar audits. Tony is often out and about in the community offering energy-efficiency tips, providing money-saving ideas and sharing his knowledge of solar generation. Tony states, “People really trust and believe in SECO Energy as a company.”

 

 

 

SECO News FL Special Needs Registry February 2019

FLORIDA SPECIAL NEEDS REGISTRY

The Florida Division of Emergency Management has developed the Florida Special Needs Registry to allow residents with special needs to register with their local emergency management agency to receive assistance during a disaster. The statewide registry provides first responders with valuable information to prepare for disasters or other emergencies. The Special Needs Registry may help save your life. Visit the Florida Disaster website to locate your county and register.

 

 

 

SECO News ACSI February 2019

SECO IS TOPS!

Thank you, SECO Members, for rating your not-for-profit electric cooperative top in customer satisfaction. SECO received an outstanding ACSI score of 89 in 2018! When comparing SECO to average ACSI scores in the energy industry – SECO is a clear Florida and national frontrunner. Nationally, cooperative utilities averaged 77 in 2018. Scores for municipal and investor-owned utilities both averaged slightly lower at 75.

 

 

 

SECO News Move Over February 2019

MOVE OVER FOR SAFETY

 

Did you know that Florida law requires drivers to Move Over a lane – safely – for law enforcement, emergency, sanitation, utility vehicles, tow trucks and wreckers that are stopped on the roadside? Heed the law or pay a hefty fine – $100 to $500 (dependent on the county where cited) – and three points on your driving record.

 

If you can’t safely move over a lane – Slow Down to a speed that is 20 mph less than the posted speed limit.

 

In 2017, over 17,000 Move Over citations were issued in Florida– this includes 1,756 logged in SECO’s service area. There were 212 Move Over crashes in the state and 16 Move Over crashes in our area.

 

The fine will lighten your wallet and the points will damage your driving record. But the law is designed to protect defenseless roadside workers including SECO‘s line technicians. Let’s all Move Over and allow these folks to return home safely to their loved ones after a hard day’s work.

 

 

SECO News February 2019 Right Tree Right Place

RIGHT TREE – RIGHT PLACE

 

Spring is just around the corner and many of us are looking forward to planting a new landscape. For energy efficiency and safety, plant the right tree in the right place and always call 811 Sunshine One-call (it’s free!) before you dig. 811 will arrange for the free service of locating and marking underground utilities.

 

Did you know the right landscape plan can greatly reduce your annual energy costs? Deciduous trees planted to the south, southwest or west side of buildings can provide shade that helps reduce cooling costs. Evergreen trees planted on the north and west sides help to block winter winds and reduce heating costs.

 

When planning, consider the tree’s height when fully grown. Trees growing too close to lines are a safety hazard to SECO field employees and the public. Trees touching lines can cause sparks, fires, power outages and shock hazards. Never plant tall oak, pine, sycamore or palm trees near power lines.

 

Planning the right landscape today can avoid problems in the future, especially where power lines are concerned.

 

Read the full February 2019 SECO News online.