Duncan’s Digest – SECO Energy

SECO News November 2021

Just in time for the Christmas season, SECO Energy members are cashing in on Capital Credits. At the September Trustees’ Meeting, your Board approved another record-high Capital Credit retirement of $6.46 million to current and former members. Your Capital Credit retirement amount appears on your November billing statement.

SECO Energy was founded as Sumter Electric Cooperative, Inc. in 1938. Since then, the cooperative has regularly retired/returned a portion of the cooperative’s equity to current and former members. In our 83 years in business, we have retired almost $80 million to current and former members.

Capital Credits is a concept that is unique to not-for-profit, cooperatively structured businesses. I have often talked about the differences between being a customer of an investor-owned or a municipal utility versus a cooperative member. Capital Credits is one of those differences.

Your monthly energy purchases build patronage capital. You and your fellow 220,000+ cooperative members own a portion of SECO’s equity. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. Individual Capital Credit allocations represent the percentage of the yearly amount of electric service purchased by each member.

Capital Credits are the accumulation of all prior years’ revenues after the co-op’s operating costs and expenses are paid. These credits are allocated on a pro-rata basis to each SECO member’s account as Capital Credits. Annually, SECO examines the cooperative’s financial position and makes a recommendation to the Board of Trustees on the “retirement” of Capital Credits. This year’s $6.46 million retirement means SECO is returning a portion of the cooperative’s equity to current and former members.

Look for a line item labeled “Capital Credit Ret” on your November billing statement. Active commercial account members with retirements over $600 will receive a check. Former members who receive a retirement over $10 will receive a check. If you move out of SECO’s service area, keep your mailing address updated so we can mail future Capital Credit retirements to your new address.

In the latest figures from the National Rural Electric Cooperative Association (NRECA), cooperatives power 56% of the nation’s landmass, including 2.7 million miles of electric distribution lines in 48 states. We are among over 900 electric distribution and generation and transmission cooperatives working together to maintain reliable, safe, affordable power to our local communities. That’s the cooperative difference.

SECO Energy members are more than just customers – they are owners as well. Thank you for your SECO Energy membership.

Sincerely,

Jim Duncan

Chief Executive Officer

ADVICE FROM THE OLD FARMER’S ALMANAC

Watch the 2021 – 2022 winter skies for amazing views of faraway planets. The Old Farmer’s Almanac recommends watching for Venus at its most brilliant in the early evening hours during December. Look for Venus, the Moon, Saturn and Jupiter coming together as a group during the month. Mercury will make its brightest appearance during the holidays. Catch glimpses of Mars in early January next to the crescent moon in the early morning hours. In February, Mars will be a dim orange below a twinkling Venus in the predawn hours. 2022 promises a year filled with eclipses bringing excitement to the morning and nighttime skies!

While you’re out stargazing in the evenings, be on the lookout for nocturnal animals. Read more about red foxes that are active, nocturnal animals on page 4.

TOYS FOR TOTS

SECO Energy employees are playing Santa Claus again this year with our annual corporate Marine Corps Reserve Toys for Tots drive. Members are invited to join us in spreading Christmas cheer by donating a new, unwrapped toy for Toys for Tots. During November, our five Member Service Centers in Eustis, Groveland, Inverness, Ocala or Sumterville serve as public drop-off locations.

For many years, SECO employees have been incredibly generous in supporting Toys for Tots. Friendly competition has sprung up between offices and departments to collect the most bikes, trikes and toys. To bolster our corporate giving, SECO’s Pennies from Heaven program has pledged a $5,000 donation this year to complement our employees’ Toys for Tots donations.

SECO Energy’s Pennies from Heaven program rounds up members’ bills to the nearest dollar. The donated pennies help members who need bill payment assistance or donations for local charitable causes such as Toys for Tots. If you would like to join your fellow cooperative members in making a difference in our communities one penny at a time, visit SECOEnergy.com > Your Co-op > Pennies from Heaven to enroll in the program. Thank you in advance for your generosity.

Since 1947, Toys for Toys has been making a difference in the lives of families. Retired Marines and other volunteers operate Toys for Tots. Volunteers pick up donations and distribute the toys to children in need. All donated toys stay local and are distributed in the area they were donated.

Members who would like to register to receive toys donated through Toys for Tots can visit www.ToysforTots.org. Application dates vary by location.

WINNERS CIRCLE

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are:

Leanna Hersey from Floral City

Linda Hodgson from Leesburg

Cherilyn Glass from Lady Lake

Conrad Penchion from Ocala

Phyllis Jones from Tavares

The latest winner of a SECO Energy Level 2 EV Charger is Ann White from Inverness. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

Jer-Shang Lin from Clermont is the winner of a $200 SECO Energy bill credit.

Alexandra Betancourt from Mascotte is the winner of a NEST thermostat.

Rebecca McCorkle from Bushnell is the winner of an Amazon Echo Dot with Alexa.

Congratulations to William Heinmiller from Clermont and Mauricio Trinidad from The Villages are the two winners of our EV Virtual Video Showcase drawing! To view the video, visit SECOEnergy.com > Energy Solutions > EV Virtual Showcase. The winners’ names were drawn from the list of all members who entered.

Congratulations to our recent winners!

Our winner of the generator whose name was draw in September is Rosendo Orozco from Summerfield – drawn from the list of all members enrolled in SECO Energy’s Surge MitiGator surge protection program.

Read the full November 2021 SECO News online.

SECO News, July 2021

Duncan’s Digest – Solar Investments – Sensible or Scam?

Dear Members,

Solar system Inquiries from members are on the rise. Currently, nearly 2,600 SECO Energy members have chosen to invest in member-owned solar systems. SECO is a reliable source of information about solar power for our members, but unfortunately, we hear from members who’ve been misinformed by a contractor or misunderstood the solar system’s generation capabilities and the financial investment.

Some solar contractors use misleading sales pitches – we’ve seen the ads: No-cost solar. No electric bill. Free solar panels. Power during an outage. Without question, investing in solar technology is costly. At an average of $2.73 per watt (per the NREL and dependent on the type of system), a 10-kW residential system costs $27,300.00 (offset by a current federal tax credit). If you finance the system, you will pay interest over the term of the loan. If you lease a system, the leasing company receives the federal tax credit rather than you. Before investing, crunch the numbers on pvwatts.nrel.gov to estimate potential generation capacity and financial performance.

Cost, however, is only one consideration. The Sunshine State is not always sunny. Members who own a solar system without battery or generator backup still consume (and pay for) utility-supplied power when the sun isn’t shining – at night, rainy afternoons and cold winter mornings.

If allowable by city/county ordinance, members can go completely off-grid if the system has a battery to store power generated while the sun is shining to use during times when the sun doesn’t shine. During utility outages, solar systems without a backup power source do not continue to generate power as most inverters require electricity to operate. By design, this requirement prevents power generated by a solar system from backfeeding onto the utility’s electric system – which in turn can cause damage, injury or death to unsuspecting lineworkers.

If you’re interested in solar, SECO is here to help. We recommend obtaining three quotes from reputable contractors. Review Better Business Bureau ratings and visit the Florida Solar Energy Industries Association at flaseia.org for contractor recommendations.

The name of the game is buyer beware. Recently, members reported solar representatives claiming they are working on behalf of SECO – this is untrue. One of the most appalling scenarios we encountered this year came from a Marion County family who financed a solar system and had already signed the contract before reaching out to SECO. Can you guess which home in the photo has rooftop solar panels?

The solar panels are not even visible due to the dense tree coverage. Unless the homeowner incurs the expense of cutting the trees down, their solar system will not generate productively. And if they cut the trees down, their home will not receive the cooling benefit of tree shade. Don’t let this happen to you. Do your homework BEFORE you sign a contract.

Visit our Solar website section. You’ll learn about the capabilities and limits of solar power. Email our Solar team and an Energy Services Specialist will conduct a Solar Assessment to determine your home’s conduciveness to solar. We’ll also answer your questions about panels, inverters, insurance, net metering and more. Becoming an educated consumer is your best protection.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

Whether you live in an urban or rural area, predatory animals may be closer than you think. The number of Floridians encountering bears in populated areas is increasing. The Old Farmer’s Almanac lists what to look for to determine if a bear has visited your home and how to deter it. If you suspect bear activity: Look for fur left behind, crushed vegetation, teeth and claw marks and hindfoot tracks like a human footprint. Bears are attracted to food. To deter bears: Use bear-proof containers for garbage or items with a strong scent, cover compost, change lever doorknobs (which bears can open) to round knobs. Clean outdoor cooking or fish-scaling areas.

Turn to page 7 to read about the Florida black bear in this month’s Florida Fauna & Flora.

Pennies Change Lives

SECO Energy’s Pennies from Heaven program was established to make a difference in our local communities one penny at a time. Every cent collected is distributed for the benefit of your fellow members.

Members enrolled in Pennies from Heaven allow SECO to round up their bill to the nearest dollar automatically. As an example, if the bill is $97.72, you will pay $98.00. The extra 28 pennies go directly to Pennies from Heaven.

SECO Energy employees also contribute to Pennies from Heaven through individual donations and corporate fundraisers.

Enroll today to be a part of this worthy program. Visit our Pennies from Heaven website section and fill out the webform to enroll.

SECO Energy absorbs any small administrative costs associated with the Pennies program. Just a few cents every month can change lives. If you’d like to provide a donation* by check instead, please mail it to us at: SECO Energy Pennies from Heaven 330 S US Highway 301 Sumterville, FL 33585

Requests for bill payment assistance are administered through several area agencies. Call 211 or reach out to a social service agency that offers utility assistance.

*Pennies from Heaven donations are not tax deductible.

Enroll in Surge Protection for a Monthly Chance to Win a New Generator

The 2021 Atlantic hurricane season is here, and forecasters predict there will be above-normal named storm activity this year. According to the National Weather Service at weather.gov, a typical lightning flash is about 300 million volts and 30,000 amps – and carries enough energy to power a 100-watt incandescent light bulb for three months. Florida storm season brings almost daily thunderstorms with high-voltage lightning.

To prepare, SECO is giving away three new portable generators! We’ll pick one winner each month in July, August and September. To be eligible to win, lease or purchase SECO’s Surge MitiGator™ meter-based surge arrester. Members in a current surge lease or prior purchase will automatically be eligible.

Lightning is the most common cause of power surges that can damage or destroy your home’s appliances or electronics. Other causes of surges are vehicle accidents involving SECO facilities, small animals or birds contacting electric lines or fallen trees.

SECO’s Surge MitiGator helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

Enroll in SECO’s Surge MitiGator to take the bite out of damaging surges and spikes and be eligible to win a generator. Members currently enrolled in surge are also eligible as winners are drawn from all current surge protection enrollees. Visit our Surge MitiGator website section and click on the enroll icon to complete an enrollment webform.

For members without internet access, call (352) 793-3801 to enroll.

Surgeo Loves Pets Donation Total

Thank you, members, for making our Surgeo Loves Pets charitable initiative an outstanding success! For each new Surge MitiGator™ sign up between February 1 and June 15, your not-for-profit electric cooperative donated $5 from the Pennies from Heaven program to a local shelter or rescue on the member’s behalf in Citrus, Lake, Marion or Sumter County.

2,461 members enrolled resulting in donations totaling $12,305 to the shelters listed below:

CITRUS COUNTY – $1,800

• Critterville Inc. $200

• Citrus County Animal Services$500

• Humane Society of Citrus County$500

• Precious Paws Rescue, Inc. $200

• St. Francis’s Sunny Side Up Farm Animal Rescue $200

• Ziggy’s Haven Parrot Sanctuary$200

LAKE COUNTY – $3,405

• AFHAR-A Forever Home Animal Rescue, Inc. $200

• Florida Boxer Rescue $200

• From Trails To Happy Tails $200

• Hoffmeyer Animal Rescue $200

• Howey Horse Haven Rescue $200

• Humane Society of Lake County$1,000

• Lake County Animal Shelter $605

• Leesburg Humane Society $200

• Sugarloaf Mountain Ranch, Inc. $200

• The Animal League $200

• The Cat Protection Society $200

MARION COUNTY – $4,100

• Beauty’s Haven Farm and Equine Rescue Inc. $200

• Endangered Animal Rescue Sanctuary $200

• Forest Animal Rescue $200

• Front Range Equine Rescue $200

• Fur Kids Pet Rescue Inc. $200

• Humane Society of Marion County $1000

• Kindred Spirits Sanctuary $200

• Marion County Animal Services $500

• Ocala Wildlife Sanctuary Inc.(Owls Ocala Inc.) $200

• Pets in Distress Inc. $200

• Quality of Life Rehab and Foster $200

• Sheltering Hands $200

• SPCA of Marion County $200

• SPCA of Ocala $200

• Vocal (Voices of Change Animal League) $200

• Forest Animal Rescue $200

SUMTER COUNTY – $3,000

• Sumter County Animal Control $1,000

• YOUR Humane Society SPCA of Sumter County, Inc. $2000

EV Charger Winner

Michael Underwood from Ocala is the latest winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

Watch SECO News for next month’s charger winner.

Winners’ Circle

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

Winners Are:

Jan Chapple from Oxford

Jacquelyn Thomas from Eustis

Anna Hazel from Floral City

Byron Lowe from Ocala

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive

Wendy Albertson from The Villages is the winner of a $200 SECO Energy bill credit.

Bexaida Martinez from Clermont is the winner of a NEST thermostat.

Scott Evans from Tavares is the winner of an Amazon Echo Dot with Alexa.

Read Winners’ Circle next month for more winners. Want to win next month? Visit SECOEnergy.com and scroll through the homepage banner arrows to view our drawing promotions.

Safety Corner – #MoveOverFL

What do emergency or law enforcement vehicles, sanitation vehicles, wreckers or tow trucks and SECO Energy utility vehicles have in common? Florida’s Move Over law or Statute 316.126 requires drivers to move over a lane – safely – when these vehicles are parked on the side of the road.

What should I do if I’m unable to change lanes? If unable to move over safely, drivers must reduce their speed to 20 mph less than the posted speed. For example, the speed limit posted on the roadway is 55, which means you are required to reduce your rate of speed to 35 or less. When the posted speed is 25 mph, drivers must slow down to 5 mph.

Failure to Move Over puts defenseless workers and yourself at risk. You can strike a worker or a parked vehicle. Drivers will be ticketed and pay a fine and incur points on their driving record.

For safety, #MoveOverFL – it’s the law.

Read the full July 2021 SECO News online.

SECO News, June 2021

Duncan’s Digest – StormReady: Hurricane Season Warning

The 2021 Atlantic hurricane season began June 1. SECO Energy uses a unique and well-tested response plan that stands ready when typical afternoon thunderstorms occur and when our service area is affected by tropical storms or hurricanes. SECO is StormReady, and I urge you and your family to prepare proactively for hurricane season.

All signs point to the potential for a very active hurricane season this year. In April, The Department of Atmospheric Science at Colorado State University (CSU) published its Atlantic hurricane season forecast. CSU predicts that this year’s Atlantic hurricane season will have above-normal activity.

These experts predict there will be a total of seventeen named storms. Eight of these will develop into hurricanes and four of these will become major hurricanes (Category 3, 4 and 5).

Compared to the historical record between 1991 and 2020, the projections for this year are higher than average. During this period, the Atlantic hurricane season averaged fourteen named storms. Seven of these became hurricanes, with three developing into major hurricanes.

An above-average activity hurricane season was predicted for last year as well. The 2020 season broke records with thirty named storms. Frankly, we were extremely lucky that these storms veered away from Central Florida. Tropical Storm Eta in mid-November was the only named storm that directly affected SECO’s service area last year.

One tropical storm or hurricane spinning through our service area is all it takes to make this a memorable season for SECO Energy members and employees. Part of storm readiness is our commitment to storm hardening our electrical system – valued at about $1 billion. Annually, we replace aging distribution poles and install concrete transmission poles to replace older wooden poles. Our robust vegetation management program also plays a key storm readiness role with a goal of trimming vegetation back from the entire 12,000 miles of overhead line systemwide every five years.

If you or a family member rely on life-sustaining medical equipment and cannot be without power for an extended time, your home should have a secondary backup power source available. You may need to relocate to a shelter to wait out the storm in the event of an outage. As a start, register with the Florida Special Needs Registry at FloridaDisaster.org that provides local first responders with information about your needs.

SECO’s StormReady approach also includes our online StormCenter outage map and communications platform that is available 24/7 on your smartphone or tablet. Report an outage, view the outage map, check the status of a current outage and report an area light malfunction.

Enroll or update your outage notifications through StormCenter today. We’ll send you an email, text, voice message or all three when the system detects an outage affecting your service. You’ll receive a follow-up communication when the outage is restored. Visit StormCenter and click on the Manage Notifications tab.

It is critical to prepare before a storm arrives. Gather your emergency supplies early using this month’s Word Search on page 5. Supplies sell out quickly when a storm is approaching. Prepare your home in advance and make an emergency plan with your family.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

Plan your summer fishing trips with The Old Farmer’s Almanac’s best fishing days. The sun, moon, tides and weather all affect fish activity. The best time of day to fish is when they are most active – fish often feed more in the early morning and late evening. It is believed that fish feed more during a full moon as well. This summer’s best fishing dates are June 10 – 24, July 9 – 23, August 8 – 22 and September 6 – 20. Read this month’s Florida Fauna & Flora to learn more about the sailfish, Florida’s state saltwater fish.

Safety Corner – Vehicle Accidents and Utility Lines

A report by the National Safety Council (NSC) finds that over 42,000 people died in vehicle crashes in 2020. This statistic is an increase of 8% from 2019. Most alarming is the number of miles driven last year was much lower than the year before.

In SECO Energy’s service area, 91 separate vehicle crashes occurred that involved utility poles or other infrastructure in 2020. These crashes alone interrupted electric service to over 31,000 accounts.

Accidents involving downed power lines are extremely dangerous. Always assumed downed lines are energized and dangerous – and can kill. Stay in the vehicle if possible. Inform the 911 dispatcher that power lines are down near the crash site.

If you smell smoke or the vehicle catches fire, follow these steps to safety:

• Open the vehicle door but do not touch exterior metal that may be energized.
• Jump clear of the vehicle, landing with both feet on the ground at the same time.
• Again, do not touch the metal on the vehicle while touching the ground.
• Walk in a shuffling motion or bunny hop to safety.

If you witness an accident involving downed lines near or on the vehicle, stay away from the car and its occupants and call 911 immediately. Try your best to get the occupants’ attention and warn them to stay in the car if safe to do so.

Share this information with your family – especially younger drivers. For more tips on how to be safe around electricity, visit our Electrical Safety section on our website.

EV Charger Winner

Paula Stewart from Tavares is the latest winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

2021 SECO Energy Youth Scholarship Awardees

For decades, SECO Energy has awarded scholarships annually to deserving high school seniors who live in a home served by SECO. Over the years, we have provided over $500,000 in scholarship funds to over 300 students to help fulfill their dreams.

This year, we awarded nine students interested in a career in the energy industry and planning to attend a Florida college, university or vocational/trade school.

Join us in congratulating our 2021 SECO Energy Scholarship awardees:

LEIGHTON LEE BAKER
Eustis High School: Plans to attend Lake-Sumter State College and study electrical engineering. Leighton took part in the Eustis High School swim team, robotics and debate club.

LANDEN CARTER
The Villages Charter High School: Seeks an AAS degree in electrical distribution technology from Lake-Sumter State College. Landen played baseball and enjoys hunting, fishing and spending time with family.

AUSTON CHISENHALL
South Lake High School: Plans to attend Lake-Sumter State College and study business. Auston likes to fish, and while in school, participated in baseball and business classes.

ASHLEY DELEZENNE
The Villages Charter High School: Majoring in finance at Stetson University. Ashley is a member of the National Honor Society and spends time tutoring and volunteering at sporting events.

SHANIA DELPINO-LITTLE
The Villages Charter High School: Will attend the University of South Florida and major in accounting. Shania served as Secretary of the Science National Honor Society Club, the Vice President of the Student Activities Club and is a member of the National Honor Society.

SEBASTIAN LOAIZA
Belleview High School: Will major in computer science at the University of South Florida. Sebastian plays soccer and is a member of the Interact Club and the Robotics Automation Design (RAD) Club.

MICHAEL M. MARVIN, JR.
The Villages Charter High School: Plans to complete the electrical lineman program at Northwest Lineman College. Michael attended advanced placement courses in high school and enjoys football and weightlifting.

BRENDAN SIMONS
The Villages Charter High School: Is attending Florida Atlantic University to major in business. Brendan played baseball and participated in the Engineering Club and Rho Khappa.

COLIN B. SORENSON
South Lake High School: Is majoring in biological sciences at Florida State University. While in high school, Colin played baseball, basketball and is a member of Business Professionals of America.

Good luck, students, in reaching your education and future career goals!

Emergency Supplies Word Search

SECO Energy is StormReady and stands prepared for the 2021 Atlantic hurricane season. Gather the list of emergency supplies below. Have enough on hand for each person for at least three days.

Connect with Electra

We invite you to connect with our virtual assistant Electra through our easy-to-use interactive voice response phone system.

Electra can assist thousands of members at the same time. Without waiting for a live agent, Electra can help you check your balance, find billing due date, disconnect service, report a power outage or service problem, check the status of a current outage or complete a payment arrangement.

To reach out to Electra, give her a call at (352) 793-3801. This number takes the place of any local numbers to Member Service Centers that were previously used.

If you request to speak to a live agent and call volume is high, Electra can save your place in line and arrange a callback during our regular business hours.

Read the Winners’ Circle article below for our latest winners.

Winners’ Circle

Four lucky winners who have completed a call with Electra won a $25 gift card. Congratulations, winners!

Carmen Linzey from Wildwood

Angela Medina from Ocala

Audrey Reed from Howey-in-the-Hills

Nola Jenzen from Lady Lake

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

Jade Greene from Tavares is the winner of a $200 SECO Energy bill credit.

Matthew Ketchum from Clermont is the winner of a NEST thermostat.

Judy Robertson from Lady Lake is the winner of an Amazon Echo Dot with Alexa.

Read Winners’ Circle next month for more winners.

Summer HVAC Check-Up

In Central Florida, the largest energy user in your home is the HVAC system. HVAC use accounts for about 35 to 40% of your energy use (energy.gov). Florida’s high humidity levels also make high temperatures feel hotter. Using a dehumidifier during the summer months and a humidifier in the colder months may increase your comfort level.

We recommend scheduling an HVAC check-up with a qualified technician annually. Preventative maintenance will help your unit to operate more efficiently. Yearly maintenance will also help you avoid unexpected and often costly repair bills. Change or check HVAC filters each month or as directed according to the manufacturer’s instructions.

Weather plays a significant role in your energy usage. Try the Home Energy Assessment for a complete online energy audit that is tailored to your home and lifestyle. Our Energy Estimator shows you the math behind your monthly kilowatt hour (kWh) usage. We publish a monthly weather blog called Sunshine State Stats on our website and social media. Find these tools and more energy-efficiency ideas on the Energy Solutions section of our website.

Read the full June 2021 SECO News online.

SECO News, May 2021

Duncan’s Digest – 2021 “Just Business” Annual Meeting Recap

We celebrated our 2021 “Just Business” 83rd Annual Meeting on Thursday, March 25. We opted to hold the event virtually to avoid the large crowd that traditionally gathers for our onsite Annual Meetings. If you couldn’t watch live, you can watch the full video on our Annual Meeting website section.

The Meeting was live streamed through webcast, Facebook Live and YouTube. Members tuned in to watch our Board President and District 4 Trustee Richard Dennison call the Meeting to order and close the voting platform at 4:30 p.m. Our Vice President of Corporate Communications and Energy Services Kathryn Gloria gave the invocation and led the Pledge of Allegiance and National Anthem which was prerecorded by SECO Energy’s Manager Consumer Billing & Accounting Tim Wallace.

During Board introductions, we welcomed new Trustee Morgan Hatfield to the Board. Ms. Hatfield was elected in early February to represent District 9 and began her duties on March 29.

Mr. Dennison’s President’s Report provided an overview of the quorum and Annual Meeting requirements Florida cooperatives adhere to under Florida Statute. Two years ago, a Bylaws revision was approved that allows electronic, in-person and by-mail voting on Annual Meeting business to achieve a quorum. Almost 5,000 members voted this year to approve a Bylaws Revision and the 2020 Annual Meeting Minutes. All members who voted were eligible to win 1 of 100 prizes.

My state of the company address reported on the excellent financial health of the cooperative. At year-end 2020, our meter count had grown to 216,477 ranking SECO as the third-largest cooperative in Florida and seventh-largest in the nation. Last year, you and your fellow members consumed 3.64 billion kilowatt hours which is an increase of about 1.7 million over 2019.

SECO’s investment in its electric system is approaching the $1 billion mark at a current valuation of $955.9 million to support the increased demand for affordable energy in our area. Our TIER rating is 2.87 and member equity equals 33.64%. In the customer satisfaction arena, our 2020 ACSI score is an impressive 91. These are all very healthy ratios in the cooperative utility world.

If you’re interested in learning more about our fiscal health, the “Just Business” 2020 Annual Report is available online. Our Independent Auditor’s Report is included with the cooperative’s 2020 and 2019 financial statements.

During the “Just Business” Annual Meeting, we held the traditional military branches tribute and recognized the efforts of the 400+ SECO employees, Board of Trustees and local first responders. I also announced my plan to retire as CEO in January 2022, making this my last Annual Meeting as CEO. Admittedly, I wanted my final Annual Meeting address to be live with a large audience in attendance. Unfortunately, large gatherings are currently not in the best interest of our members and employees.

Thank you to all who tuned in to watch the Annual Meeting live. If you could not tune in, you can view the full video online.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

A new friend with fur, feathers or scales may help you reduce stress and offer valuable companionship. The Old Farmer’s Almanac has advice on which pet may be the best fit for your home and family. Almost 60% of U.S. households include at least one pet. Dogs rule the home because they are loving and affectionate but require a hefty time commitment. Cats may be less affectionate and more independent than dogs, but they usually involve less work. Fish are beautiful and colorful but need a clean and well-maintained tank to live. Birds are fun to watch and may add a lively tune or funny voices to your home – but can be messy.

Want to spread the love for pets and wildlife? Purchase or lease the Surge MitiGator and SECO will donate $5 to a pet or animal rescue or shelter of your choice. Read on for more details.

Surgeo Loves Pets – Through June 15

In February SECO News, Surgeo asked for members’ help in supporting domestic and wildlife shelters and rescues by enrolling in SECO Energy’s Surge MitiGator™. For every new MitiGator enrollment, SECO donates $5 to a local pet shelter in Citrus, Lake, Marion or Sumter Counties.

February through March, 1,120 members completed a new Surge MitiGator enrollment, which equaled a $5,600 donation divided among local pet and wildlife rescues.

Take the bite out of damaging surges and spikes with the Surge MitiGator. Surges are caused by lightning, vehicle accidents involving SECO facilities, small animals, birds or fallen trees. Power surges can damage or destroy household appliances and sensitive electronics such as televisions, computers, stereo equipment and more.

SECO’s meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances.

You can lease the MitiGator for only $5.95 plus tax per month plus a $25 installation fee. The purchase price ranges from $349 to $399, with installation included.

Enroll in SECO’s Surge MitiGator™ to donate $5 to the shelter or rescue of your choice. Visit our Surge MitiGator website section and click on the enroll icon to fill out the webform and choose which pet shelter will receive a $5 donation on your behalf from SECO. The promotion ends June 15.

EV Charger Winner

Kathy Ziegler from Ocala is the April winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

Safety Corner – Generator Safety

Atlantic hurricane season begins June 1. If you plan on using a portable or permanent generator as a source of back-up power during a power outage, learn to operate your generator correctly and safely before a storm impacts our service area.

Follow the safety warnings below to operate a generator.

• To protect yourself, your family, your property and SECO employees and contractors, read and follow the generator owner’s manual and pay close attention to the safety instructions.

• A qualified electrical contractor must install a permanent generator with a disconnect and transfer switch. This is NOT a DIY job.

• A qualified electrician is required to connect a generator to an electrical panel. An incorrect connection could electrocute the user or endanger our employees and contractors.

• Follow local, state and national fire and electric codes. A permit is required to install a permanent generator.

• Before starting your generator–always disconnect from your metered electric utility service.

• Never run a generator inside a building – even in a garage – it is a hazard and violates safety codes because it generates deadly (and odorless) carbon monoxide (CO).

• Be sure the area where a generator is operating is adequately ventilated, has sufficient airflow and is away from open windows.

• Store gasoline and diesel in approved containers out of the reach of children. Never fuel the generator while it is running.

• Extinguish all flames and cigarettes when handling fuel.

• Stage a fully charged, approved fire extinguisher near the generator.

• Use extension cords free of exposed wires and frayed shielding.

• Never remove or tamper with a generator’s safety devices.

• Do not attempt to repair a generator. A qualified technician should perform repairs and service as needed.

• Generator engine parts are very hot during operation. Severe burns may result. Always keep children away.

Improper use or installation of an electric generator can cause property damage, severe injury or even death. Members who use a generator to operate life-saving equipment should verify the generator’s compatibility. Learn more about proper generator use and safety tips; view our generator safety video on our website.

Generator Safety Word Search

A generator may come in handy during storm season. Make a commitment to safety while running a generator to protect you, your family and SECO employees and contractors.

PCA Adjustment

The commodities market is changing, and natural gas prices are rising. This affects fuel costs associated with producing power at Seminole Electric Cooperative’s natural gas plants. In turn, those costs are passed along to SECO members with the Power Cost Adjustment (PCA) factor line item on the monthly electric bill. On May 1, the SECO Energy PCA changed to keep pace with the market and wholesale power costs. The result is the cost of 1,000 kilowatt hours increased from $116.90 to $121.00

Need help paying your bill? View our interactive map to find an agency in your area.

Winners’ Circle

Winners Are:

Jeffrey Moody from Umatilla

Dona Macomber from Webster

Peter Cockcroft from Bushnell

Francis Campbell from Clermont

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

Josh McIntyre from Lake Panasoffkee is the winner of a $200 SECO Energy bill credit.

Thomas Binkley from Clermont is the winner of a NEST thermostat.

Jacob Dickman from Ocala is the winner of an Amazon Echo Dot with Alexa.

Read Winners’ Circle next month for more winners.

StormCenter

Before the Atlantic hurricane season begins on June 1, enroll in StormCenter outage notifications via email, text, voice messages or all three.

StormCenter identifies the service locations affected by an outage and proactively sends a notification with the estimated restoration time, crew status and more. Once service is restored, you’ll receive a message that includes the outage cause if known. You can set do not disturb times if you don’t want to be called in the middle of the night about an outage or restoration. To choose notification preferences, visit StormCenter on the website and click on the Manage Notifications tab.

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. Click “Report Outage” and enter the account holder’s last name and house number (or the account or phone number). Find the status of an existing outage on the Check Status tab.

Read the full May SECO News online.

SECO News, May 2020

Duncan’s Digest – Choose EV and Plug In To Win!

Florida is quickly emerging as a leader in electric vehicle (EV) sales. In early March, the Florida House passed Senate Bill 7018 that paves the way for the Florida Department of Transportation to work with the Florida Public Service Commission, Office of Energy and others to develop plans to expand EV infrastructure across the state.

According to the Alternative Fuels Data Center at energy.gov, Florida has the third-highest number of EVs in the United States.

Earlier this year we surveyed about 100,000 SECO members to gauge interest in electric vehicles. The results were interesting. Five percent of SECO members already own an EV. Thirty-four percent indicate an interest in purchasing an EV in the future. Of those with interest, forty percent have not yet decided on a brand or model. Surprisingly, forty-two percent of those who aren’t even interested in owning an EV believe SECO should promote and support the use of electric vehicles in our service area.

In response, we have developed a new electric vehicle section for our website. You’ll find an overview of EV models, ownership savings benefits, EV facts and information on how electric vehicles can help you reduce your carbon footprint.

Use the savings calculator to compute the amount of money you would save on gasoline by purchasing an EV. Input the number of miles you drive in a year and the savings calculator will provide you with the amount you can save versus charging your vehicle and filling up with gas.

You’ll also find information about charging your EV. For efficiency and quick charging, consider installing a Level 2 fast charger to charge your EV four to six times faster than a Level 1 charger. If you’re on the go, locate a charger across the country using the charger finder. We’ve also added information about IRS tax credits for EV purchase and the purchase of a Level 2 fast charger.

Interested in an EV and Level 2 charging? Enter to win a SECO Energy branded 50-amp JuiceBox Pro 40 Electric Vehicle Charger. This 9.6kW charger is UL listed with a 24-foot cable, a 5-year manufacturer warranty, built-in Wi-Fi and is 110-240VAC. We’ll choose one random winner each month starting June 15 while supplies last.

You have three ways to enter to win. Scan the QR code and click the link to enter. Text “EV” to (352) 320-4500, you’ll receive a link to enter. Or visit our Electric Vehicles page and choose Offers & Events or click the homepage banner. Installation not included. Winner must agree to terms and conditions.

Shift your EV interest into high gear – enter to win a JuiceBox EV charger and visit our website to learn if an electric vehicle is the right choice for you and your family.

Sincerely,

Jim Duncan

Chief Executive Officer

Pennies from Heaven

SECO’s Pennies from Heaven program helps change the lives of your fellow members – one penny at a time. Enroll today to round up your monthly bill to the nearest dollar and donate those pennies to the Angel Fund. The extra pennies are used to provide financial assistance in our local communities.

The funds can be used for local worthy causes or to help your fellow members with payment assistance. The funds are administered through local agencies that partner with Florida 211. Reach out via phone or text if you need assistance.

Our CEO Jim Duncan supports the Pennies from Heaven program and so do our employees. Employees, even those who are not members, donate funds to the program through internal fundraising efforts to provide support for our service area and members.

During the COVID-19 pandemic, we have received many new Pennies from Heaven enrollments. Members, we thank you for your generosity and willingness to help your fellow cooperative neighbors.

If you would like to donate your extra pennies, visit our Pennies from Heaven page to enroll.

298 Megawatts of Solar Coming Online

SECO Energy’s wholesale power provider Seminole Electric Cooperative, Inc. has contracted with Florida Renewable Partners (FRP) for 298 megawatts of solar generation to add to their fuel portfolio. FRP will construct four new photovoltaic (PV) solar sites that will provide solar power to Seminole’s nine member distribution electric cooperatives through purchased power agreements. These facilities are expected to be online in 2023 to serve SECO’s and other cooperatives’ members.

Move Over It’s the Law

Change lanes when you see flashing lights, or you may pay a hefty fine. Florida’s Move Over Law requires drivers to move over a lane when emergency, law enforcement, sanitation, utility service vehicles and tow trucks and wreckers are stopped on the shoulder.

If you can’t move over safely, slow down to a speed that is at least 20 miles per hour under the posted speed limit. Slow down and move over safely to protect defenseless workers and drivers stopped on the side of the road. Break the law and you’ll pay a fine, fees and incur points on your driving record.

Special Needs Registry

Atlantic hurricane season begins June 1. Prepare today – as we have seen locally and nationally with the COVID-19 pandemic, supplies sell out quickly. Don’t be left unprepared.

If you or a loved one who lives in your home has special needs, add your name to the Florida Special Needs Registry. The Registry was created to allow residents with special needs to receive assistance and valuable information about evacuation and shelter options. It also helps first responders and local emergency management officials determine shelter needs and disaster response. Providing this information could help save your life.

To register, visit the Florida Disaster website and select your county. You will receive periodic emails to verify that your information and needs are current.

Before storm season arrives, verify your contacts are up to date in StormCenter to receive outage communications. You can choose to receive an email, text or voice message or all three. Visit StormCenter to manage your notifications. “Like” SECO’s Facebook page and “follow” us on Twitter for updates on current outages, press releases and more.

Read the full May 2020 SECO News online.

SECO News, April 2020

Duncan’s Digest – Name the New IVR Virtual Assistant

I have exciting news to share. SECO’s new interactive voice response (IVR) phone system launched in early March. The system is available 24/7, is user-friendly and is a big leap forward in customer service technology.

The former phone system was in desperate need of an upgrade. With recent laws banning handheld phone use while driving, the new natural language IVR is a safer alternative and is easier to navigate.

The new IVR features a virtual assistant who uses natural language technology mimicking a real conversation. Previously manual tasks can now be completed virtually with full automation. Without pressing numbers on your keypad, you can report an outage, initiate a billing inquiry or make a payment arrangement at any time without speaking to a representative. Members can also log into SmartHub at SECOEnergy.com and request a payment arrangement.

Using the new IVR, you can check the status of an existing outage, learn the estimated restoration time and crew status. The IVR’s outage component functions much the same as the online StormCenter platform. Members who aren’t so tech-savvy will receive the same information and level of service as online members.

Another benefit of the virtual assistant is its call back feature. If you have tried to call us on Monday morning or the Tuesday after a holiday, you may have noticed longer hold times. With the virtual assistant, you can request a call back during normal business hours Monday through Friday from 8 a.m. to 7 p.m. This call back saves your place in the queue, and you don’t have to wait on hold. A future phase of the IVR will include virtual assistance with high usage inquiries, meter re-reads, new service connects, disconnects and transfers.

The virtual assistant is our newest SECO representative who can assist thousands of members simultaneously. This will come in handy during hurricane season when perhaps 100,000+ are without power at once like during Hurricane Irma.

We like our virtual assistant a lot and think she needs a name. I’m asking for your help and want to give you a chance to listen to the great features of the new IVR. Visit our Name the IVR page or click on the homepage banner. Play the four sample recordings of our new virtual assistant. Verify your account information and cast your vote for one of the name options:

1. Electra
2. Ernestine
3. Katie Kilowatt
4. SECO Elle
5. Trudy Transformer

Your entry places you in a drawing to win one of five great prizes: a $250 SECO bill credit, a Ring doorbell, a Nest Learning Thermostat, an Amazon Alexa and an Amazon fire tablet. Enter before May 15. We’ll announce our new virtual assistant’s name and contest winners in June SECO News.

This new system is indeed state-of-the-art technology and it came with a corresponding price tag. The good news is that it will pay for itself over the years as more members experience it firsthand and are willing to self-serve using the IVR. No employees will be displaced by the new technology. I encourage members to use it to their advantage and ours as a not-for-profit cooperative committed to affordable, reliable electric service for years to come.

Sincerely,

Jim Duncan

Chief Executive Officer

Right Tree, Right Place

What is green, creates oxygen and can help you reduce your annual energy costs? Trees, of course! Choosing the right tree to plant in the right place can help you reduce energy costs and reduce tree-related power outages.

Plant trees to the south, southwest or west side of structures to reduce cooling costs in the summer. Native Florida shade trees that grow well in Central Florida according to the University of Florida’s Institute of Food and Agricultural Sciences (UF/IFAS) are Florida elms and hophornbeam trees.

Block fall and winter winds by planting evergreens and shrubs on the north and west side of structures. UF/IFAS lists hollies, southern magnolias and sweetbay magnolias as native Floridian evergreen shade trees. For shrubs, choose azaleas, bottlebrush, Indian hawthorn, juniper, loropetalum or tea olive. Plant shrubs close to your home’s foundation to insulate against cold weather.

Trees growing too close to power lines can cause sparks, fires, power outages and shock hazards. Maintain a clear zone of 15 feet on each side of an overhead line. Before planting a tree, consider its mature height and its proximity to overhead power lines. Trees that grow to a mature height of 40 feet or higher should be planted at least 50 feet away from power lines. Small ornamental trees or shrubs that will not exceed 25 feet in height are best to be planted closer to lines, but outside the clear zone.

Advice from The Old Farmer’s Almanac

THE OLD FARMER’S ALMANAC lists April 1st and 2nd as well as the 27th through the 29th to turn April showers into May flowers by planting aboveground crops. For belowground crops, plant on April 9th and 10th or the 18th or 19th. Are you planning on spring cleaning? The best day to wash windows is the 20th through the 22nd. Clean your floors on either the 18th or 19th and paint on the 7th or 8th.

Safety Corner – Downed Line Dangers

Overhead power lines are a necessary component of SECO Energy’s electric system. Never touch an overhead line – even if the line is broken and on the ground after a storm. Always assume an overhead line is energized. Touching it could cause severe injury and even death.

Never lean a ladder against a power line or trim trees growing too close to lines. Warn children not to play on or near electric equipment. Do not allow children to fly kites or toy planes, climb trees or release balloons near power lines.

Use these tips to help keep you and your family safe from the risk of contacting an energized power line.

April – #SafeDiggingMonth

Spring’s warmer weather adds to-do items to your list. Before picking up a shovel to install a new fence, plant a garden or add landscaping or trees, contact 811 to locate the underground utilities on your property.

Florida law requires you to call 811 or go online before digging. The 811 service is free. April is #SafeDiggingMonth – remember to call 811 or visit Sunshine811.com before you dig!

Read the full April 2020 SECO News online.

SECO News, February 2020

Duncan’s Digest – Solar & Battery Project Pilot

SECO Energy’s Engineering department recently embarked on a solar and battery energy storage pilot project. If you travel County Road 470 near our Sumterville headquarters, you may have noticed the new 6,000-watt solar array installed just outside the fence on the southeast corner of our Sumterville substation.

The goal of the project is to learn more about solar arrays, battery storage and how battery-stored energy feeds back into our system. This knowledge will also prepare SECO employees assisting members who are interested in solar and battery storage investments at their homes or businesses.

We contracted with local solar array vendor Solar Trek to construct the 6,000-watt ground-mounted solar array and battery storage system. The panels are positioned to face south for maximum sun exposure.

The array was built to offset the utility-supplied power that is required to serve the load in the substation’s switchgear enclosure. You can see the solar array from the road, but the energy storage batteries are housed in a cabinet outside of the substation switchgear.

Solar systems – whether installed residentially or commercially – produce energy from the sun in the form of direct current (DC). Inverters are installed on each solar panel to convert the DC power produced by the panels to alternating current (AC) that is usable in homes and businesses.

The solar panels will produce an anticipated average of 25 kilowatt-hours (kWh) per day or approximately 750 kWh per month. Each panel is connected to a micro-inverter that maximizes efficiency by converting DC to AC power at the panel. The battery storage is configured for charge by the solar system.

This stored energy is released onto SECO’s electric system twice per day, at 9 a.m. and before 6 p.m.

The pilot project offers a variety of data for SECO’s Engineering staff to collect and study. SECO will measure the amount of AC power produced by the panels and the amount of energy the battery inverters will use to convert AC to DC then back to AC voltage. Also, SECO will assess the amount of energy required to charge the batteries and how much energy the battery inverter uses to convert DC to AC voltage.

Ultimately, we will monitor the collected data to compare the costs and benefits of energy storage and the impact of possible investments in future large-scale solar enterprises.

Sincerely,

Jim Duncan

Chief Executive Officer

SECO Champion – Surgeo The Surge MitiGator™

Length of Warranty: 15 Years

Power surges are sudden, powerful increases in voltage that can damage or destroy household appliances and sensitive electronics. The common cause of power surges is lightning, but small animals, trees, birds or vehicles crashing into SECO Energy poles or lines also cause surges.

For just pennies a day, SECO’s Surge MitiGator™ helps take the bite out of damaging power surges and spikes that can occur at your home. The Surge MitiGator™ is installed at the electric meter to help prevent high voltage spikes and surges from entering your home and sending voltage into your large appliances.

Sign up online before March 31 and receive $25 off installation. Lease the Surge MitiGator™ for only $5.95 per month plus tax with free installation for 200-amp residential services. For services over 200 amps, installation is reduced to $75. Or you can purchase the protection for $349 to $399 with free installation for online enrollments.

This valuable protection is “Made in the USA” and includes a beastly warranty. Sign up for the Surge MitiGator™ protection online to receive $25 off installation.

Advice from The Old Farmer’s Almanac

FEBRUARY IS THE MONTH OF LOVE! Are you planning a wedding? The Old Farmer’s Almanac has chosen the best days to get married in February 2020 are 12th and 13th just in time for Valentine’s Day on the 14th. Take your new spouse on a honeymoon camping trip on the 16th and 17th. Thinking of buying a new home? The best days to buy are the 2nd and the 7th. If you are selling a home, the best days to sell are the 28th and 29th. The best days to ask for a loan are the 11th and the 15th.

Area Light Out?

SECO Energy’s online StormCenter outage reporting and communications platform also includes LightFinder – our easy, convenient area light outage reporting tool. Use LightFinder to report area light malfunctions including a light outage, a day burner, flickering light or another issue.

LightFinder is available 24/7 at SECOEnergy.com > StormCenter. Choose the LightFinder tile. In the search bar, find the area light by entering the pole number or near address to locate. An icon represents each SECO-served area light. Click on the icon to report the light malfunction. Review the light’s details and add comments if needed. Include your email address in the submission to receive updates about the light’s repair status.

A green light icon indicates there is no known area light issue. When an area light trouble ticket is issued, the icon turns red. Lights represented by an orange icon have been repaired in the last 24 hours. Member-owned lights are shown as a blue icon and inactive lights are indicated by a gray icon.

SECO repairs most area light issues in less than 24 hours.

Energy Estimator

Are you interested in determining the energy use per kilowatt-hour (kWh) of the electronics and appliances in your home? Our online Energy Estimator calculates the amount of energy and associated cost.

With spring around the corner, are you thinking of adding a new hot tub, buying an electric golf cart/car or building a new swimming pool? Use the Energy Estimator for an estimate of how your energy usage and costs may change.

To use the Estimator, gather information about your home’s electronics’ wattage and hours per day usage. Don’t forget about water heating, refrigeration, laundry, cooking, lighting and miscellaneous electronics. The Energy Estimator will break down the energy costs for each item annually and monthly. Calculations are based on 1,000 kWh usage with SECO’s current Power Cost Adjustment (PCA/Hot Bucks) credit applied.

Explore the Energy Estimator tool online. Input the wattage and daily hours used for each electronic and appliance in your home. To receive energy-savings suggestions via email, provide your email address and submit.

Read the full February 2020 SECO News online.

SECO News, January 2020

Duncan’s Digest – 2020 SECO Scholarship Program

Your SECO Energy Board of Trustees recently approved our 2020 SECO Scholarship Program. A total of $36,000 is available for 12 recipients to receive $3,000 each.

This year we are adjusting the eligibility requirements to better align with our corporate goals. The focus of the scholarship program is shifting to a recruitment tool to spark an interest in energy industry careers. Our goal is to attract local students who want to come to SECO Energy for internship opportunities during breaks and begin their careers with us after graduation.

The U.S. Department of Energy (DOE) reports that almost 2 million people are employed in jobs related to electric power generation and fuels. In that group, nearly half a million people are employed in jobs directly related to electric power generation, transmission and distribution.

The DOE also reports the number of jobs in the energy sector is increasing – thus the demand for a skilled workforce follows. New careers are evolving that focus on renewable energy, natural gas and information and communications technology. But the energy industry workforce is aging. Almost thirty percent of energy industry employees are on the cusp of retirement or between the ages of 51 and 60. Furthermore, thirty-three percent of energy industry workers are between the ages of 41 and 50.

An aging workforce and the need for employees interested in highly-skilled careers in the energy industry are driving the eligibility change in SECO’s 2020 Scholarship Program.

To be eligible to apply, the student must be interested in pursuing a career in the energy sector. The student must be a graduating senior who lives in a home served by SECO Energy. Awardees must be enrolled full-time in an accredited Florida college, university or vocational/ technical school by the end of 2020. Students should also be pursuing a degree or certification in technology, engineering, math or business.

Applications are available beginning January 2, 2020 online. For those without Internet access, applications are also available in all Member Service Centers. The application must be received in our corporate offices on or before Friday, March 27, 2020.

If you have questions about the scholarship program, email Communications. Or you can call and visit with Eneida Robaina in the Corporate Communications group. Eneida manages the scholarship program and is also this month’s SECO Champion. Read about her next and watch her video on YouTube.

In addition to transforming into a viable recruiting tool, our Scholarship Program embraces two of the seven cooperative principles observed by SECO: Concern for Community and Education, Training and Information. I wish our applicants the best and look forward to meeting our scholarship winners at the awards banquet on May 18, 2020.

Sincerely,

Jim Duncan

Chief Executive Officer

SECO Champion – Eneida Robaina

Length of Service: 10 Years

“MY FAMILY IS SUPPORTIVE WHEN DUTY CALLS.” Eneida Robaina is a Senior Staff Assistant in Corporate Communications. Eneida also coordinates SECO’s Scholarship Program and has implemented the program changes to cultivate our future workforce. Eneida organizes the applications, answers scholarship inquiries and arranges the yearly awards banquet for recipients and their families.

Eneida moved to Sumterville from South Florida in 2001 with her family. She is a world traveler and also enjoys spending weekends on the family boat. Her family is understanding when Eneida works long hours or overnights in her role in the Emergency Restoration Plan during major weather events like Hurricane Irma. Eneida believes she is incredibly fortunate to work at SECO and is proud to represent a utility that truly puts its members first. Eneida is a SECO employee and a member, too.

Advice from The Old Farmer’s Almanac

HAPPY NEW YEAR! Many of us ring in the new year with a list of resolutions. The Old Farmer’s Almanac offers guidance on the best date in January 2020 to begin some of the most popular resolutions. The best day to quit smoking is January 6 or 11. Best day to color your hair on January 4 – 6, straighten your hair is January 20 or 21 or wait until January 24 – 26 for a new perm. Start your diet on January 14 or 19 and travel for pleasure on January 11 or 12 – before starting your New Year diet!

Winter Heating – Wood-Burning Fireplaces

During winter months, will a wood-burning fireplace heat your home more efficiently than your HVAC unit? SECO’s Energy Services experts report it’s not likely.

A wood-burning fireplace pulls oxygen and heat from other areas in your home. As much as 30 percent of that heat goes up the chimney creating a drop in your home’s temperature. When the temperature drops, your HVAC unit cycles more frequently.

To increase fireplace efficiency, consider installing glass doors or a fireback. Doors will serve as a barrier that reduces the amount of warm indoor air that escapes through the chimney. In the summer, glass doors will help prevent warm outside air from entering your home through the chimney. A fireback is an iron or steel often decorative plate that is installed at the back of the fireplace. Not only does this protect the fireplace masonry, it absorbs the heat and reflects it into the room.

Your best bet for fireplace energy efficiency is to not use the fireplace in conjunction with your HVAC unit. The glow from a wood-burning fire adds a lovely ambiance to a room and is perfect for times when it is only a little chilly.

Safety Corner – Kids’ Electrical Safety Tips

Children are innately curious and enjoy learning about the word they live in. Teach children and grandchildren to be cautious around energized equipment inside and outside the home.

Install outlet protectors in rooms where children can reach electrical outlets. Children and adults can be shocked or injured by placing foreign objects in outlets. Teach children to never operate appliances without a responsible adult present. Water and electricity don’t mix – never place electronics near water.

Inspect trees where children are playing to ensure that branches are far away from overhead power lines. Do not let children climb trees growing close to electric lines. Never touch outdoor wires with any part of your body, toys or other objects. Keep kites, balloons, drones and toy planes away from poles and wires. Children should never be allowed to play near substations or underground transformers.

Find more electrical safety tips on our electrical safety page.

Read the full January 2020 SECO News online.

SECO News, December 2019

Duncan’s Digest – 2020 Outlook – Rising Costs

The costs of virtually everything required to operate a modern electrical system are increasing rapidly. Our 2020 outlook is a mix of good and bad news. The good news is wholesale power costs are stable, so we’re able to apply a higher, member-favorable Power Cost Adjustment (PCA aka Hot Bucks) credit to your bills starting January 1. The bad news is the customer charge component for both residential and certain commercial members is increasing. The residential increase is 17 cents a day and the commercial customer and demand charge increases vary by rate type.

SECO’s mission is to construct, maintain and restore the electric system. We construct new facilities to meet growth demands. We upgrade and maintain the electric system to prevent outages. When an outage occurs, we restore as quickly as possible. Unfortunately, the costs associated with our three mission-critical focuses are rising at an alarming rate.

The 2020 construction work plan tops $55 million to construct new and upgrade existing infrastructure. Tree trimming, storm hardening and system maintenance work is performed largely by contract labor.

Construction and maintenance costs are rising by a whopping 25 percent in 2020. The job market is tight and contractors who perform system reliability maintenance are paying higher wages to keep workers on their payroll. This isn’t just a Florida utility phenomenon – it’s happening nationwide and was spurred when California utility PG&E was court ordered to significantly beef up their tree trimming and system maintenance programs to reduce fire risk. Florida lost a significant amount of its utility-related contract labor workforce to California and we are paying the price despite a booming economy.

SECO Energy is experiencing systemwide growth. Every part of our service territory requires infrastructure additions, system upgrades, storm hardening, tree trimming or communications improvements whether you live north, south, east or west of our headquarters.

You may be wondering why the financial benefit of customer growth isn’t covering rising costs, and it’s a valid question. The answer lies in the low average residential member’s energy consumption. In our service area, the average kilowatt hour (kWh) monthly consumption today is 1,037. This average consumption is much lower than our cooperative peers due to the growing Central Florida trend of energy efficient homes and businesses, use of natural gas appliances, and a strong increase in solar installations. Low energy consumption equals a lower monthly bill – that is good for our members. Less energy consumption and use of solar are also good for the environment. So, what’s the downside?

There are significant financial challenges to low kWh sales, even for a not-for-profit electric provider in a growth environment. We must adjust the monthly customer charge that is collected to cover the costs associated with the delivery of power and system reliability maintenance.

A recent cost of service study indicates that the cost of delivering power and maintaining infrastructure in the residential sector is nearly $35 a month. Currently, we apply an average residential customer charge of $25 a month (83 cents a day). We are bridging that gap by increasing this customer charge by 17 cents a day. Commercial account customer and demand charge increases vary based on the cost of service study. Those adjustments are detailed in our rate tariff online. These collective increases will raise total revenue by about 3.5 percent.

We have tightened our corporate belts to carefully monitor controllable expenses while striving to maintain system reliability, but as I mentioned previously and as you can see on the 2020 Project Map, new construction, upgrades and maintenance are required across our entire service territory.

In response to growth and to preserve reliability, we must build new substations, add power transformers at existing substations, upgrade voltage and conductor and convert critical overhead facilities to underground. The work plan includes building new communication towers, upgrading our radio system and installing fiber-optic cable and microwave backhaul for automated communications that facilitate faster outage restoration. To storm harden, we must support an aggressive pole replacement and vegetation management program systemwide. All of these components play critical roles in the delivery of reliable power and speedy restoration in the event of an outage.

The bottom line is that none of us like having to increase the customer charge, but it is quite necessary to ensure continued service reliability. At the same time, we are pleased that stable fuel costs are allowing a larger Hot Bucks Credit (PCA) that will offset most or all of the increase depending on your respective usage level. These changes reflect the difficult balance between affordability and reliability.

Sincerely,

Jim Duncan

Chief Executive Officer

Each year, SECO Energy employees participate in an employee-funded United Way Pledge Drive. Our employees understand that local community support is needed year-round and not only during the Christmas season.

The 2020 United Way Pledge Drive was an amazing success. SECO employees pledged $70,316 to United Way agencies in ten local counties. This total increased almost seven percent over 2019.

Citrus, Lake, Marion and Sumter Counties are where the bulk of our employees live and received the highest dollar amounts in donations. The breakdown by county is:

Citrus: $7,799
Lake: $14,316
Marion: $23,002
Sumter: $21,559
Other Counties (Hernando, Levy, Orange, Pasco, Polk, Volusia): $3,640

Join us in United Way’s mission to improve lives by mobilizing the caring power of communities to advance the common good. To donate or volunteer, visit United Way online.

December 2019 SECO News Champion Kathy Judkins

Kathy Judkins – Senior Consultant for Civic, Charitable & Government Relations

Length of Service: 12 Years

“SECO IS COMMUNITY FOCUSED.” Kathy Judkins, Sr. Consultant for Civic, Charitable & Government Relations is a fourth-generation Floridian residing in Marion County. Her role with SECO Energy focuses on the cooperative principle of Concern for Community. Kathy manages annual SECO employee-giving campaigns and is excited that SECO is nearing the $1 million United Way contribution mark in the coming year. Kathy is honored to give hope to members in our service territory through SECO employee contributions to United Way. She also manages the Toys for Tots campaign companywide and is proud of SECO employees’ efforts to bring joy to children in our service territory on Christmas. Kathy also develops relationships with State Legislators and U.S. Congress members in Washington, D.C., to engage on issues related to the energy industry that could affect SECO’s ability to provide affordable, reliable service to our members.

December 2019 SECO News Relay For Life

SECO Energy and our employees are long-time sponsors of Relay For Life events that support the American Cancer Society. Our superhero employees participated in the Sumter County Relay For Life event on Saturday, November 2. The SECO team’s theme was “Superheroes Finish The Fight.”

In 2019, SECO raised $25,655 for the American Cancer Society to support cancer research, patients and caregivers and to fight for a cure.

Learn more about Relay For Life or donate to the American Cancer Society online.

December 2019 SECO News Toys for Tots drive

SECO Energy and our employees are Making A Difference at Christmas by donating toys for local children through our Annual Marine Toys for Tots collection drive. Members also joined in the gift-giving by adding new, unwrapped toys in the donation boxes at our five Member Service Centers.

Toys donated through Toys for Tots are delivered to local children. The donated toys remain in our local communities. For many children, toys donated by our generous employees and members will be the only gifts under the Christmas tree.

SECO employees rallied to pack Santa’s sleigh by donating over 60 bicycles and tricycles for local children, along with hundreds of other gifts. New this year, SECO’s member-funded Pennies from Heaven program matched this number with additional bike purchases. It’s clear that our employees enjoy playing Santa for local children through
Toys for Tots.

Thank you to our generous employees and members who are willing to share their Christmas joy and spirit with others. Making A Difference at Christmas brings happiness to children across our area.

December 2019 SECO News Pennies from Heaven

December is the month of giving, goodwill and cheer. Keep the Christmas spirit alive in the new year by joining SECO Energy’s Pennies from Heaven program. By joining Pennies from Heaven, SECO rounds up your bill to the nearest dollar and donates those pennies to charitable causes in the communities we serve.

The small change donated through Pennies from Heaven supports financial assistance to worthy causes in our service area. Requests for Angel Fund bill payment assistance are administered through several area agencies by calling 211 or visiting 211 online.

This year, we are excited to announce that Pennies from Heaven will purchase bicycles and tricycles to match the number donated by SECO employees! Thus far, employees donated over 60 bikes and trikes and SECO will double the amount. This means hundreds of local children will get their Christmas wish of a new bike courtesy of SECO employees and SECO members who donate to Pennies from Heaven.

Enroll in Pennies from Heaven to put your extra pennies to good use in charitable causes in our communities. Just a few cents every month can change lives. Learn more about the program or enroll online.

Thank you and Merry Christmas!

Read the full December 2019 SECO News online.

SECO News, September 2019

Welcome to our new Hurricane Handbook. Named storms can cause extended outages even for a system like SECO’s that is well built, constructed and maintained. To prepare for the worst, review our people/pets preparation checklists, outage notification enrollment instructions, Florida Special Needs Registry details, restoration priorities, damage assessment warnings and lessons on hunkering down. Learn about generator safety by to watch our newest video. For the chance to win an 8,000 watt Briggs Stratton portable generator, click on the website’s home page banner to register at SmartHub (SECO’s online account platform) by October 15. All members with SmartHub accounts as of October 15 will be entered in the drawing.

Sincerely,

Jim Duncan

Chief Executive Officer

HURRICANE STRENGTH STATS

The Saffir–Simpson wind scale classifies hurricanes that exceed the intensities of tropical depressions and tropical storms into five categories distinguished by the intensities of sustained winds.

CAT 1 74 to 95 mph
CAT 2 96 to 110 mph
CAT 3 111 to 129 mph (major)
CAT 4 130 to 156 mph (major)
CAT 5 157 mph or higher (major)

Even tropical storms can cause significant damage and flooding. Most storm casualties are from drowning and not wind. Always heed weather warnings, evacuate as instructed and don’t drive into high water. Keep your family safe.

DISCONNECTING IN ADVANCE: MYTH OR FACT

Many years ago, it was a common practice for utilities to completely de-energize their electric systems ahead of a storm in an effort to proactively prevent damage during the storm. SECO Energy does not employ this practice.

RESTORATION PRIORITY – WHO’S FIRST?

SECO Energy provides world-class reliability to 200,000+ homes and businesses. Outages due to weather, vehicle accidents, equipment issues, animal or tree contact with lines result in utilities being unable to guarantee 100 percent uninterrupted electric service.

During emergency restoration with widespread damage, SECO Energy’s first responsibilities are shelters, hospitals, schools and government agencies like emergency ops centers, fire stations and law enforcement facilities. SECO’s next priority is large commercial accounts providing food, water and damage-recovery supplies. Feeders with the largest number of members served are next. Our goal is to restore service to the highest volume of members as quickly as possible.

FLORIDA’S SPECIAL NEEDS REGISTRY

Register with the Florida Division of Emergency Management at floridadisaster.org before a storm hits to receive county specific lifesaving information. If an evacuation or emergency is declared, you will receive important options from local emergency management by signing up with your county’s emergency alert notifications (Alert Citrus, Alert Hernando, Alert Marion, Alert Levy, Alert Lake, Alert Sumter, Alert Pasco). Visit your county’s Emergency Operations online to sign up for the alerts you would like to receive.

MEMBERS USING MEDICAL EQUIPMENT

Residential members’ accounts coded as having medically necessary service are not the first priority after a storm with widespread damage. These members should prepare before storm season and anticipate the possibility of extended outages that could last for days. If you are dependent on electric-powered medical equipment, register with your county emergency management center’s Special Needs Registry. Most important, purchase a generator for use during power outages.

OUTAGE NOTIFICATION PREFERENCES

Visit us online and click StormCenter at the top right. Scroll down and select “Manage Notifications.” Log in with your account number or phone number. View and update your preferences for email, text or voice notifications. Set do not disturb parameters.

ADD STORMCENTER APP TO MOBILE DEVICE HOME SCREEN

On our website, click StormCenter. Select the Outage Map tile. Tap the Share Arrow. Select “Add to Home Screen” from options.

BOOKMARK DAILY RESTORATION PLAN MAP

SECO utilizes this interactive map when the Emergency Response Plan is activated. This map is different from the StormCenter outage map. The Restoration Plan Map displays the areas where crews are working each day and helps you know when you can reasonably expect service restoration. Access this map from the website home page banner during emergencies.

SUPPLY STOCK UP – SEVEN DAYS

Turn your refrigerator and freezer to the coldest settings. Only open refrigerator and freezer doors when necessary. Move freezable foods into the freezer. A refrigerator will keep food cold for about four hours after a power outage; a full freezer will keep food frozen for about 48 hours. Move your emergency supplies into a secure room with no windows or fireplaces.

HUNKER DOWN – STAY INFORMED

During the storm, remain indoors and prepare to wait out the weather safely. Stay informed with a battery-powered weather radio. Be ready to re-locate your family and pets to a secure location in your home with no windows or fireplaces. Break out the family board games and preserve your phone’s battery power.

NO RESTORATION IN WINDS ABOVE 35 MPH

SECO Energy invests heavily in an aggressive vegetation management program to keep our overhead lines clear. Still, severe storms with high winds create tree-related outages. Once sustained wind speeds reach 35 mph, it is not safe to use bucket trucks or perform restoration. When wind speeds have fallen below 35 mph, SECO deploys employees and mutual aid to begin restoration efforts.

TORNADOES – WATCH VS WARNING

Tornadoes are vertical funnels of rapidly spinning air often referred to as nature’s most violent storm. Winds can reach speeds of 300 mph. Tornadoes are commonly associated with severe thunderstorms. It is extremely likely that during a hurricane you may experience a tornado.

TORNADO WATCH: Tornadoes are possible in/near the watch area. Check supplies and your safe room. Be ready to act fast if a warning is issued or you suspect a tornado is approaching.

TORNADO WARNING: A tornado has been sighted or indicated by weather radar. There is imminent danger to life and property. Go immediately to your safe room, interior room or hallway. Avoid windows.

IF YOU EXPERIENCE A TORNADO, stay clear of downed power lines and damaged buildings. Treat downed lines as if they are energized.

HIGH VOLTAGE TRANSMISSION LINES: These supply power to SECO’s 48 substations which serve 200,000+ homes and businesses. If a storm damages a transmission line, substations also lose power. Much of the transmission serving SECO’s substations is owned/operated by Duke Energy. If Duke’s lines are down, SECO Energy cannot restore power to our members until these lines are repaired.

DISTRIBUTION SUBSTATION: A substation serves thousands of members. Our line crews inspect substations to determine if problems stem from transmission lines feeding into the substation, the substation itself, or if problems exist further down the feeders and lateral lines.

FEEDER DISTRIBUTION LINES: When problems cannot be isolated at a substation, distribution lines are inspected. These larger lines originate from substations and distribute power to large groups of members in our service area.

LATERAL DISTRIBUTION LINES: These smaller lines deliver power to transformers, either mounted on poles or placed on pads for underground service and deliver power to smaller groups of members in less densely populated areas.

SERVICE LINES: The service line is the line between a transformer and your residence or business.

STATIONARY GENERATOR: A permanently affixed generator installed by a licensed technician with an approved disconnect and transfer switch that isolates your home’s circuits from SECO Energy and eliminates the risk of backfeeding on utility lines.

PORTABLE GENERATOR: A common type of generator that does not require a licensed technician to install. Use extension cords to plug certain appliances into the outlets on the generator. Never operate indoors.

More lifesaving information on generator safety can be found on our website. Click on the generator banner for a chance to win a new 8,000 watt Briggs Stratton portable generator. Enter by October 15.

RETURNING HOME-ASSESS DAMAGE

If your home or business is damaged and it is safe, turn off your main breaker to prevent fires. If appliances are wet, turn off each appliance’s main breaker. Once you’ve turned the breaker off, unplug the wet appliance.

If fuses blow when your power is restored, turn off the breakers and contact a licensed electrician. Always call an electrician or an appliance repair service if in doubt.

DEBRIS CLEANUP

Once the storm has passed, ensure that you and your home are safe while power is being restored. Do not make piles that interfere with utility trucks. Keep piles away from power lines, transformers and downed lines for safety and speedy restoration. Call your county’s emergency operations center if public roadway debris prevents utility and emergency vehicle access.

• Move over a lane for law enforcement, emergency, sanitation, utility vehicles and tow trucks.
• If you can’t move over, slow to 20 mph less than the posted speed limit.
• If the posted speed limit is 20 mph or less, slow down to 5 mph.

#MoveOverFL

Read the full September 2019 SECO News online.

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Archive

ADVICE FROM THE OLD FARMER’S ALMANAC

TOYS FOR TOTS

WINNERS CIRCLE

Duncan’s Digest – Solar Investments – Sensible or Scam?

Advice from The Old Farmer’s Almanac

Pennies Change Lives

Enroll in Surge Protection for a Monthly Chance to Win a New Generator

Surgeo Loves Pets Donation Total

EV Charger Winner

Winners’ Circle

Safety Corner – #MoveOverFL

Duncan’s Digest – StormReady: Hurricane Season Warning

Advice from The Old Farmer’s Almanac

Safety Corner – Vehicle Accidents and Utility Lines

EV Charger Winner

2021 SECO Energy Youth Scholarship Awardees

Emergency Supplies Word Search

Connect with Electra

Winners’ Circle

Summer HVAC Check-Up

Duncan’s Digest – 2021 “Just Business” Annual Meeting Recap

Advice from The Old Farmer’s Almanac

Surgeo Loves Pets – Through June 15

EV Charger Winner

Safety Corner – Generator Safety

Generator Safety Word Search

PCA Adjustment

Winners’ Circle

StormCenter

Duncan’s Digest – Choose EV and Plug In To Win!

Pennies from Heaven

298 Megawatts of Solar Coming Online

Move Over It’s the Law

Special Needs Registry

Duncan’s Digest – Name the New IVR Virtual Assistant

Right Tree, Right Place

Advice from The Old Farmer’s Almanac

Safety Corner – Downed Line Dangers

April – #SafeDiggingMonth

Duncan’s Digest – Solar & Battery Project Pilot

SECO Champion – Surgeo The Surge MitiGator™

Advice from The Old Farmer’s Almanac

Area Light Out?

Energy Estimator

Duncan’s Digest – 2020 SECO Scholarship Program

SECO Champion – Eneida Robaina

Advice from The Old Farmer’s Almanac

Winter Heating – Wood-Burning Fireplaces

Safety Corner – Kids’ Electrical Safety Tips

Duncan’s Digest – 2020 Outlook – Rising Costs

Kathy Judkins – Senior Consultant for Civic, Charitable & Government Relations

NEED HELP? CALL (352) 793 -3801

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NEED HELP? CALL (352) 793 -3801

Search our website

CONNECT WITH US