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SECO News, September 2018

DUNCAN’S DIGEST

 

PEAK OF THE SEASON

 

During the Atlantic hurricane season, September is generally the month when hurricane and tropical storm activity peaks. SECO Energy is Storm Ready and prepared for the worst. As of early August, there were only four named storms in the Atlantic. But experience teaches us to remain vigilant.

 

May 2018 SECO News Duncan's Digest

 

SECO’s expertly designed and well-built infrastructure is able to withstand Florida’s daily summer thunderstorms. Our Operations crews are available round-the-clock 365 days of the year to come running when rare outages occur. But when a tropical storm or hurricane heads our way during storm season, we go into ALERT mode – activating our proven emergency response plan. It’s an all hands on deck scenario – our call center, communications team and other essential personnel also shift to a round-the-clock schedule to assist members and support our field employees/contractors.

 

We’re ready. Are you? Take steps to develop your family’s emergency plan well in advance. Supplies sell out quickly when storms are near, so don’t be the people in Walmart fighting over the last case of bottled water. If you need help getting started with your family’s hurricane and emergency preparation, our Storm Preparation checklist is available to view on our website.

 

Where can you find outage information? SECO’s all-new outage reporting and communications platform StormCenter is available 24 hours a day, seven days a week.

 

You can access StormCenter with your smartphone or tablet. Before an outage occurs, visit our website and enroll in outage notifications. StormCenter allows you to decide how you would like SECO to communicate outage notifications and restoration updates. You can choose to receive voice messages, text messages, emails or all three – and set “do not disturb” times for your selections. If a hurricane event causes widespread outages and restoration will take days, SECO also publishes a map devoted solely to the daily restoration plan. Visit the Daily Restoration Plan on our website.

 

The SECO communications team is active on social media as well. “Like” the SECO Energy Facebook page and “follow” us on Twitter for outage and local weather updates. Find outage information and photos, ask questions, play trivia or enter a drawing for a chance to win bill credits or other prizes.

 

Read on for more preparation ”Storm Ready” instructions about generators, shelters and county emergency operations centers. It could save your life.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

Medically Necessary Service September 2018 SECO News

MEDICALLY NECESSARY SERVICE

 

SECO Energy strives to provide world-class reliability to the over 200,000 homes and businesses in its service territory. Unexpected outages due to weather, vehicle accidents, equipment upgrades, trees or animal contact with lines, etc. means that SECO cannot guarantee 100 percent uninterrupted power.

 

If you or a loved one who is a resident on your premises needs an uninterrupted supply of electricity, please contact SECO. SECO will code your account as “critical” alerting our line technicians of a medical need in outage situations. Documentation from a physician is required to support the medical need – the required forms are available online.

 

Members who require medically essential equipment should take extra precautions during storm season. Have a plan in place for the possibility of lengthy outages. Consider evacuating to an area outside a storm’s probable track, purchasing and installing a generator or relocating to a designated shelter in your county.

 

A list of our seven counties’ Emergency Operating Centers (EOC) websites are listed below. Visit your county EOC website to sign up for county specific emergency alerts and notifications. The county EOC websites offer shelter information, hurricane preparedness tips and more.

 

 

 

Emergency Operating Center by County September 2018 SECO News

EMERGENCY OPERATING CENTER BY COUNTY

 

Your counties’ Emergency Operating Center is a good source of emergency information before, during and after a major storm event. Visit your county EOC website and sign up for emergency alerts today.

 

Create a plan today to keep you and your family safe in the event of an emergency.

 

Citrus County EOC Phone: (352) 527-2106 and (352) 746-5470

 

Hernando County EOC Phone: (352) 754-4083 and (352) 754-4111

 

Lake County EOC Phone: (352) 343-9420

 

Levy County EOC Phone (352) 486-5213

 

Marion County EOC Phone: (352) 369-8100

 

Pasco County EOC Phone: (727) 847-8137

 

Sumter County EOC Phone: (352) 689-4400

 

Read the full September SECO News online.

Tropical Depression #9 Tracking to Florida

National Hurricane Center has upgraded Invest 99 to Tropical Depression #9 (TD#9). As of Monday morning, the storm is currently located 25 to 35 miles northwest of Havana, Cuba and 100 miles southwest of Key West, Florida. Tropical Depression #9 is expected to track west to west-northwest and into the southeastern Gulf of Mexico through Monday.

 

This system is expected to strengthen and organize into a tropical storm as it moves into the warmer waters of the Gulf on Tuesday and Wednesday. On Thursday, this system is forecasted to turn northeastward and then eastward – landfall is projected in the Florida Panhandle by most models.

 

The forecast above is based on the NHC projections for the state. SECO’s service area specifically, will likely experience heavy rainfall, sustained winds upward of 40 mph and periods of stronger gusts, especially on Thursday and Friday. Members can expect tree-caused outages due to the wind and rain.

 

SECO is Storm Ready. Our locally-based customer service staff is ready and available to respond to member inquiries in person, by phone or online. SECO’s Operations leadership directs the SECO cavalry 24 hours a day, seven days a week – each truck is equipped to respond to member concerns or service interruptions in the field quickly and safely. Additional Operations personnel are staged to respond quickly this week. Members should ensure their smartphones/tablets are charged and report outages online through Storm Center.

 

SECO has provided an emergency checklist for members on the Storm Preparation section of our website.

 

As a not-for-profit electric cooperative, SECO is dedicated to being its members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting your area. For members who rely on back-up generators during storm season, remember to read and follow all manufacturer’s safety warnings. Learn more about generator safety here.

INVEST UPGRADED TO TROPICAL DEPRESSION TRACKING FOR FLORIDA

At 5 p.m. on Sunday, National Hurricane Center upgraded Invest 99 to Tropical Depression #9 (TD#9). The storm is currently located in the Florida Straits between Cuba and the Keys. Wind speed is 35 mph and the storm is moving west at 9 mph. The NHC is projecting movement to the west and then a turn to the north or northeast over the next few days. The models are projecting that the storm will eventually move north and either make a hard turn into Florida or move into the Florida Panhandle. Please see the hyperlinks or the attached graphic as a reference.

 

The forecast above is based on the NHC projections for the state. For SECO’s service area specifically, the cooperative is estimating that a turn to the north and east may begin Tuesday, with a Thursday evening landfall in the Panhandle – but that is an estimate. Regardless of exact landfall location, SECO’s service area will likely experience 35 to 40 mph wind gusts on Thursday and Friday. Heavy rain will be possible all week and especially on Thursday and Friday. Members can expect tree-caused outages due to the wind and rain.

 

SECO is Storm Ready. Our locally-based customer service staff is ready and available to respond to member inquiries in person, by phone or online. SECO’s System Operations directs the SECO cavalry 24 hours a day, seven days a week – each truck is equipped to respond to member concerns or service interruptions in the field quickly and safely. Additional operations personnel are staged to respond quickly. Members should ensure their smartphones/tablets are charged and report outages online through Storm Center.

 

SECO Energy, INVEST UPGRADED TO TROPICAL DEPRESSION TRACKING FOR FLORIDA, storm models

 

SECO has provided an emergency checklist for members here.

 

As a not-for-profit electric cooperative, SECO is dedicated to being its members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting your area. For members who rely on back-up generators during storm season, remember to read and follow all manufacturer’s safety warnings. Visit SECO’s website to learn more about generator safety.

SUNDAY UPDATE-INVEST MODELS SHOW FL SWING

SUNDAY WEATHER UPDATE – the models have changed

This morning’s forecast and models  of the system we’ve been watching show that the projected track has changed. The models are split now –  some showing the system turning NW after entering the Gulf and moving across Central and Northern Florida.  The NHC forecast states that gusty winds and heavy rainfall will hit South Florida and The Keys later today.  The NHC warns that the central and northern Florida and the eastern Gulf areas should monitor the disturbance.  A NOAA Hurricane Hunter aircraft is scheduled to investigate the system this afternoon.  We will send out another update after that.
SECO is Storm Ready. Our locally-based customer service staff is ready and available to respond to member inquiries in person, by phone or online. SECO’s System Operations directs the SECO cavalry 24 hours a day, seven days a week – each truck is equipped to respond to member concerns or service interruptions in the field quickly and safely.  Members should ensure their smartphones/tablets are charged and report outages online through Storm Center.

 

SECO is urging members to always be prepared. View our emergency checklist. As a not-for-profit electric cooperative, SECO is dedicated to being its members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting your area.

 

For members who rely on back-up generators during storm season, remember to read and follow all manufacturer’s safety warnings.Learn more about generator safety here.

SECO Stands Storm Ready

With hurricane season beginning on June 1, 2016, and afternoon thunderstorms on the horizon, SECO Energy is assuring members that the cooperative and its employees are “Storm Ready.”

 

SECO remains Storm Ready by focusing on preventing outages throughout the year, not only during storm and hurricane season. Storm Ready is designing, building and maintaining a reliable system that delivers power to SECO members rain or shine. In 2015, SECO maximized its outage prevention efforts by inspecting almost 20,000 pieces of equipment, upgrading fiber optic lines to improve data communication and trimming or removing trees that could endanger overhead power lines.

 

When thunderstorms are approaching, SECO’s member services employees are ready to answer calls and assist members. SECO’s Corporate Communications department delivers updated storm and outage information to members via the website and social media channels.

 

SECO Stands Storm Ready

 

SECO’s System Operations Center is manned 24 hours a day, seven days a week and uses advanced weather tracking to predict weather patterns affecting the area. They are ready to assist members outside of normal business hours and dispatch a cavalcade of employees and trucks to restore members’ power. SECO Operations employees work diligently to restore power quickly and safely – they are the good guys in the white hats.

 

Kathryn Gloria, Vice President of Corporate Communications and Energy Services encourages members to be Storm Ready as well. “As a not-for-profit electric cooperative, we are dedicated to helping our members’ prepare for storm season. Now is the time to assemble your emergency supply kit and update your contact information with SECO. SECO is committed to being our members’ first source for accurate storm communications and updates.”

 

To review a comprehensive emergency checklist, visit www.secoenergy.com. Bookmark SECO’s website in your desktop or smartphone browser to quickly report an outage through SECO’s Storm Center. Members who “Like” SECO’s Facebook page and “follow” us on Twitter have instant access to updates on storm activity, news releases and restoration efforts.