January 2022 Sunshine State Stats

January 2022 ushered in the coldest temperatures of the winter season for Central Florida. The average temperature for the month was 58 degrees, which was 12 degrees colder than last month’s average. The average high was 68 degrees while the average low was 48 degrees.

The highest daily recorded temperature in January was 85 degrees and the lowest was 32 – the highest daily temperature was 85 in December 2021 as well, while the lowest recorded temperature was warmer at 45. January is starting with a rainfall deficit. This month rainfall measured only 1.29 inches while the average January rainfall is 3.32 inches.

January temperatures swung from very high to very low. Three days in the month reached over 80 degrees for the high daily temperature, while six days the low temperature dropped into the 30s.

With the fluctuating and extremely cold temperatures, members will likely notice their January energy usage increase from December 2021. The last weekend of January, portions of SECO’s service area experienced temps in the low 20s. To ensure electric grid stability and help conserve energy, SECO asked members to lower their thermostats to 65 degrees – 3 degrees lower than the ENERGY STAR recommended energy-efficiency heat setting. Over 8,000 members responded with photos of their thermostats to show compliance and curtailed household tasks like laundry and running the dishwasher to conserve.

February forecast:

The Old Farmer’s Almanac predicts a colder-than-average winter in Florida. Prepare for cold or freezing temperatures into early February. Precipitation will also be above average. For February 2021, expect rain early in the month. Daily highs will stretch into the 70s with lows in the 40s.

With temperatures running colder than average, your HVAC (heating, ventilation and air conditioning) unit may run longer and more frequently this year than in previous years. If you didn’t schedule an HVAC tune up, now is the time before temperatures warm up for spring and summer. Read December 2021 SECO News to learn more about scheduling an HVAC service.

To check historical usage, log into SmartHub to view past bills and consumption charts. If your usage is high, SECO offers several energy-efficiency tools to help you identify energy wasters. Take the Home Energy Assessment to receive a detailed email tailored to your home’s features and lifestyle. The energy-saving advice will provide low-cost ways to decrease your usage – and your electric bill.

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator.

SECO Energy Members Win Prizes for Saving Energy During Cold Weather Weekend

SECO Energy prepared for colder-than-average temperatures last weekend by asking members to turn down their thermostats and save energy to preserve electric grid stability. The incentive drawing was released on Friday evening on social media, SECOEnergy.com and distributed to local media outlets. More than 50,000 members read the communications about the thermostat incentive drawing and submitted nearly 10,000 photos of their thermostats with the settings turned down to 65 degrees or less.

SECO’s service area experienced early morning temperatures that plunged into the low 20s in some portions of the Central Florida SECO service area and the low 30s in other parts. SECO and its wholesale power provider, Seminole Electric, Inc. (SECI), proactively took action to ensure grid stability and system reliability.

SECO Energy asked members to assist the cooperative with ensuring grid stability during this past weekend’s cold temperatures by lowering their thermostats to 65 degrees from Friday evening to Sunday evening. Lowering the thermostat for the duration of the event helped members save money and energy, while helping SECO and SECI preserve grid stability. ENERGY STAR recommends a setting of 68 degrees in the winter, so the three-degree adjustment was minimal. Members also helped conserve energy by lowering their water heater temperature below 120 degrees and curtailing household tasks like doing laundry and running the dishwasher.

The coldest temperatures blanketed the area on Sunday morning. Ocala was 22 degrees, Leesburg was 32 degrees, Clermont was 39 degrees and Inverness 27. At 8 a.m., SECO had an instantaneous load of 929MW (megawatts) and SECI’s load was 3,998MW. SECO experienced only four outages systemwide that affected 160 members. There were reports of flickering in the Marion Oaks area in Ocala but overall, the SECO Energy and Seminole electric systems held up extraordinarily well. Historically, the SECO system has experienced similar extremely cold temperatures but with higher kWh usage. It’s clear that SECO members stepped up and conserved when asked.

Over 8,200 members sent in photos of their thermostat set at 65 degrees in an effort to conserve energy during the cold weather event. Members who sent a photo of their thermostat set at 65 degrees during the weekend event via email, text or social media were entered to win great prizes.

Random drawing prize winners are:

• Three $500 SECO Energy bill credits: Rory Davis, Wildwood; Charles Perry, Astatula; and William Westmoreland, Inverness

• Three NEST Learning Thermostats: Mark Piazza, The Villages; Dawn Finney, Umatilla; and Carolyn Clement, Inverness.

• Three HoneyWell Wi-Fi thermostats: Victoria Pierce, Minneola; Bryce Lemke, Clermont; and Marla Feichtenbiner, Ocala

• Three Apple TV boxes: Yushica Vaughns Johnson, The Villages; Krystal O’Brien, Eustis; and Vicky Mikrut, Belleview

• Three iPad’s (9th Generation): Henry Frick, Tavares; Clint Louton, Mount Dora; and Troy Davidson, Groveland

CEO Curtis Wynn stated, “Thank you to members who made a critical difference for SECO Energy and Seminole in reducing our overall load during critical peak events this past weekend. We are grateful for your actions to reduce energy use by lowering your thermostat and curtailing household activities involving electric usage. You did your part to ensure statewide grid stability last weekend. By reducing energy usage during an extremely cold weather event, you also helped to keep your bill lower and save money.”

Learn more about saving energy on our Energy Efficiency website section and access our online tools such as the Energy Estimator, the Home Energy Assessment and the Solar Estimator. SECO employs a team of Energy Services Specialists (ESS) and operates an Energy Services help resource via email. Visit our website today about saving energy and money on your bill.

“Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates. SECO Energy is an equal opportunity provider and employer.

SECO News, April 2021

Duncan’s Digest – Inverness Substation Upgrade

SECO Energy’s service territory covers 2,100 square miles, which is about the size of Delaware. At year-end 2020, we were serving 216,477 homes and businesses in seven Central Florida counties. The bulk of our members live in Citrus, Lake, Marion and Sumter Counties, with smaller numbers of members in Hernando, Levy and Pasco Counties.

Our cooperative purpose is to provide exceptional service to our members, co-workers and communities. That exceptional service is reflected in SECO Energy winning coveted J.D. Power awards in 2015, 2016 and 2017 when our satisfaction scores topped all utilities in the nation. In 2020, we upheld our position as an American Customer Satisfaction Index (ACSI) frontrunner in Florida and nationally with a score of 91.

We definitely have a strong reputation to uphold. Another example of our exceptional service is a meticulous inspection and maintenance schedule that ensures day-to-day reliability while expanding an electric system that meets both current and future members’ energy needs.

In the July 2020 SECO News edition, I communicated about the Marion Oaks substation rebuild underway in Marion County. That project, including the demolition of the older adjacent substation, is almost complete.

A new project in the works is the Inverness substation rebuild in Citrus County. The Inverness substation was reconstructed in 1982. Due to its age, the substation needed a complete rebuild. This substation serves just under 6,000 members. The rebuild includes a high-side ring bus and steel structures that support the heavy, high voltage transmission line. The high-side ring bus will increase service reliability for all members served by the Inverness sub by creating redundancy through looped service.

The Inverness substation rebuild also improves reliability for members served by the nearby Floral City substation as well. Both substations are looped in with two separate Duke Energy transmission lines. Currently, members served by both substations experience an outage if even one of the Duke transmission lines experiences a fault or operates. When the new ring bus is in place at the Inverness substation, members served by our Floral City sub will no longer experience an outage if the fault occurs between the transmission line and the Inverness substation.

Along with the ring bus on the high side, we’re working to re-gasket the existing power transformer, install a new metering package and implement a state-of-the-art relay schematic. The new foundation is in place, the fence surrounding the substation has been installed, and a new control house is being constructed on-site. The Inverness substation rebuild is on schedule for completion in early summer, just in time for storm season to arrive.

The total value of our electric facilities systemwide is inching closer to the $1 billion mark. At year-end 2020, the value of SECO’s utility plant was $955.9 million. We’re spending about $3.2 million per month to improve existing members’ service reliability and to build new infrastructure to meet the growing demand in our area.

Without question, your electric service is supported by an extensive, robust and well-maintained infrastructure.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

The Old Farmer’s Almanac recommends the best days in April and May to complete indoor and outdoor projects. Ready for spring cleaning? Wash windows on April 10 and 11 and May 7 – 9, and wash floors on April 8 and 9 or May 5 and 6. The best days to bake are on April 18 and 19 and May 15 and 16. If spring yard work is on your list, the best days prune to encourage growth are April 20 and 21 and May 17 – 19. Prune to discourage growth on April 1, 2, and 10 and May 7 – 9.

Call 811 Before You Dig

Longer days and sunny weather make spring the perfect time to tackle your honey-do list. April is Safe Digging Month and Florida law requires you to call 811 or visit www.call811.com online before you dig.

811 is a free service that will locate and mark underground utilities on your property or in the area you plan to dig. Never install a fence, plant a garden, add new landscaping or trees before contacting 811. Are you working with a contractor on a project? Make sure your contractor has connected with 811 before beginning the project on your property.

Wait for the flags! Keep shovels out of the ground until the 811 locating service has responded to your request and flagged the approximate area where underground utility lines (electric, water, gas, communications, etc.) are located.

Know what’s below – call 811 before you dig. In Florida – it’s the law.

EV Charger Winner

Pamela Gladd from Minneola is the March winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

Watch SECO News for next month’s charger winner.

Spring for Energy Savings

The Department of Energy (DOE) at energy.gov estimates the energy used to cool and heat your Central Florida home is 35 to 40% of your total energy consumption. You control how and when you use electricity. The condition and age of your home’s HVAC system, insulation, roof, windows, ducts, appliances and lifestyle also affect your energy consumption. Newer, well-insulated, properly weatherized homes with double-pane windows and ENERGY STAR-rated appliances consume less energy.

The number of people living in your home and weather also affect energy consumption. More people living in the house create more laundry, heating, cooling, cooking and increased hot water and electronics use. Central Florida is known for scorching summer temperatures that cause your HVAC to work overtime to keep the home cool. During a cold snap, the heating system also runs more frequently to warm the house.

Want help to reduce your energy consumption and lower your monthly energy bill? SECO Energy’s online energy-efficiency tools can help you spring for energy savings with low-cost and no-cost tips and ideas to help you reduce your energy use.

Home Energy Assessment

Our Home Energy Assessment is an online energy audit that you can complete from the comfort of your home. Fill out the assessment based on your home and lifestyle. Submit your answers and email address, and in just minutes you’ll receive energy-savings advice tailored to your home and lifestyle. Complete the energy-saving ideas, and you’ll be on your way to consuming less energy – and saving money.

Energy Estimator

Are you interested in seeing the math associated with your energy usage? Visit our Energy Estimator online to calculate the estimated costs for each of your home’s appliances and electronics. Submit your email address to receive no-cost and low-cost energy-savings suggestions via email.

Energy Savings Word Search

After completing our Home Energy Assessment and Energy Estimator, sharpen your energy-saving knowledge with this month’s Energy Savings word search.

2021 Atlantic Hurricane Season Early Warning

Traditionally, the Atlantic hurricane season begins on June 1. But the past six hurricane seasons have seen hurricanes and tropical storms form in mid-May. Because of this change, the National Hurricane Center (NHC) will begin its Atlantic Tropical Weather Outlook earlier on May 15 instead of waiting until June 1.

What does this mean for SECO Energy members? SECO is StormReady, and we encourage you to begin your preparations for hurricane season now. Don’t wait until a hurricane or tropical storm is heading our way to prepare.

Learn more about hurricanes and tropical storms in our Hurricane Handbook. You’ll find helpful information on emergency supplies for people and pets. We’ve also included tips for before, during and after a storm. Pick up a copy of our Hurricane Handbook at one of our five Member Service Centers or visit our Storm Preparation page.

Winners’ Circle

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

February’s Winners Are:

Mark Fagan from Clermont

Lynn Pulchano from Inverness

Don Whittigton from Dunnellon

Sandra Ennulat-Davis from Eustis

Congratulations to our three March winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

Narasimha Murthy from Tavares is the winner of a $200 SECO Energy bill credit.

Karen Chapman from Ocala is the winner of a NEST thermostat.

John Johnson from Summerfield is the winner of an Amazon Echo Dot with Alexa.

Read Winners’ Circle next month for more winners.

Thank a Lineman License Plate

Members can show their support for the thousands of Florida lineworkers and utility personnel who restore power to millions of Floridians after devastating natural disasters by ordering a “Thank a Lineman” license plate. The 2020 Florida Legislature approved the plate after Governor Ron DeSantis signed HB 1135 into law.

This cause is local and benefits a key SECO Energy employee recruitment partner. For every “Thank a Lineman” plate sold, $25 goes to Lake-Sumter State College (LSSC) to support their Electric Utility programs. According to LSSC’s website (www.lssc.edu), the college is ranked in the top 150 Community Colleges nationally. Their student job placement or continuing education rate is 97%. The scholarship boost is an exciting opportunity for LSSC, utility personnel across the state and cooperative members.

Reserve your plate today by purchasing a pre-sale voucher. Purchase avenues vary from county to county. Contact your local county tax collector’s office for guidance or visit https://myfloridaspecialtyplate.com/lineman-order.html, where you can pay for the pre-sale voucher and process your order online. Learn more at www.thankalineworker.com.

The actual “Thank a Lineman” license plates will be available once the pre-sale threshold is met.

Read the full April 2021 SECO News online.

SECO News, January 2021

Duncan’s Digest – $36,000 Scholarship Program for 2021

HAPPY NEW YEAR! SECO Energy’s Board of Trustees has approved the 2021 SECO Scholarship Program. $36,000 is up for grabs to be split among 12 high school seniors interested in pursuing a career in the energy industry and living in a home served by SECO. If your high school senior could use $3,000 for tuition or books and might want a paid internship on holiday or summer breaks, now is the time to apply.

The energy industry is a growing field in Florida and across the nation. SECO and other energy companies are looking to hire a workforce with the technical skills and training required in this competitive field. According to the 2020 U.S. Energy and Employment Report (USEER), Florida currently has 124,954 traditional energy workers statewide – with a number of them gearing up toward retirement in the coming years. Of these energy workers, 54,283 are in electric power generation, 18,802 are in fuels, and 51,869 are in transmission, distribution and energy storage.

Growth in electric vehicles, renewables, energy storage and the need for increased cyber-physical security drives the need for skilled workers. Not-for-profit electric cooperatives prioritize community support, environmental stewardship, corporate citizenship and sustainability. SECO Energy offers competitive wages but we also offer a pension plan and healthy 401k match – which is a hard-to-find benefit in this day and age. In addition, SECO provides employees with high-quality, low-cost medical, dental and vision coverage. It’s a great place to work, and we are an essential employer that offers a healthy balance of work and personal life with a generous paid time off program, student loan reimbursement and more.

When you talk to your kids and grandkids about who they want to be when they grow up and if they want to raise their own families here locally, SECO Energy and the electric industry is a great place to plant local career roots. Our SECO Scholarship Program is a recruiting tool that introduces us to local students pursuing a career in the growing energy industry. We hope to attract local students who want to engage with SECO for internship opportunities or as a possible future employer.

To be eligible to apply, the student must be a high school senior who is graduating in May/June 2021. The student must live in a home served by SECO Energy, plan to pursue a career in the energy industry and attend an accredited Florida college, university or vocational/technical school and be enrolled full-time by the end of 2021. Qualifying degrees or certifications are in technology, engineering, math or business.

Applications are available online beginning January 4, 2021. You can also pick up a paper application at one of our five Member Service Centers. The application must be completed and returned to SECO by 5:00 p.m. on Friday, March 26, 2021.

If you have questions about SECO Energy’s 2021 Scholarship program, email SECO Energy’s Communications team.

I wish our applicants the best and look forward to reading about their career plans and accomplishments.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac – Winter and Spring 2021 Weather

According to The Old Farmer’s Almanac, winter and spring in Florida will be gorgeous! Expect normal precipitation and an average temperature of 58 – only 2 degrees below average in January. The average temperature is forecast at 4 degrees above average at 65 in February, with below-average rainfall expected. March is forecast to be warm with an average temperature of 69, which is 2 degrees above average, and rainfall is forecast to be slightly below average.

Keep It Clear – We Work Here

SECO Energy Services Specialists are auditing equipment to ensure a safe, clear work zone for our employees and contractors. Plants, fences, shrubbery, lawn ornaments and other obstructions placed too close to SECO’s equipment are hazardous and must be removed.

SECO personnel and contractors perform outage restoration and maintenance on energized equipment using an eight-foot hot stick. Often, multiple personnel work on the equipment as a team; therefore, a clear work zone is necessary to complete their work safely.

Safety is our top priority. We want our employees to return home to their families safely at the end of their shift. Keep the area surrounding electric equipment clear. This equipment includes padmount transformers, flush-mounted and small pedestal secondary enclosures, meters and poles.

Not only are obstructions a safety hazard to employees and contractors, they create longer restoration times. During an outage, if crews cannot access equipment safely or must perform landscaping tasks before restoration can begin, you and your neighbors will be out of service for an extended time.

Remove obstructions before auditors arrive in your neighborhood. Read our clearance requirements and view clearance diagrams online. Thank you in advance for your cooperation.

Toys for Tots

SECO Energy employees ended 2020 in a flurry of giving with our annual Marine Toys for Tots drive. Employees donated hundreds of bicycles, tricycles and other toys for the event. 2020 was a challenging year for some local families who relied on Toys for Tots to put presents under the Christmas tree.

SECO’s Pennies from Heaven program chipped in $5,000 to Toys for Tots organizations as donation matches in Citrus, Lake, Marion and Sumter Counties. Marine Toys for Tots is a top-rated charity. 96% of funds collected are used to supply children’s gifts. Since 1947, the program has collected over 584 million toys and delivered hope and gifts to 265 million children.

Members also dropped off toys at our five Member Service Center locations. Thank you, members, for supporting SECO Energy’s employee-led toy drive and our Pennies from Heaven program.

Your spare change can change lives in our local communities. Enroll in our Pennies from Heaven program to round up your monthly bill to the nearest dollar. The pennies donated support member bill payment assistance and local, worthy causes. Enroll in Pennies from Heaven online. SmartHub users can enroll on the desktop or app version, click Billing & Payment Pennies from Heaven.

EV Charger Winner!

Edwin Acosta from Clermont is the December winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

January 2021 SECO News Word Search

Brighten your day with this month’s word search. Read the January 2021 SECO News articles and find the key words. Happy New Year!

Solar Spotlight – Is Solar Right for You?

Members often ask SECO Energy for assistance in determining if an investment in a solar system is the right choice for their home and family. Investing in a solar photovoltaic system can help you reduce your use of utility-supplied power. But is solar energy cost-effective for you?

First, consider the initial cost of the investment. Reducing your utility-supplied power will reduce your SECO bill, but it won’t eliminate it. Unless you go completely off the grid, your home will consume utility power when the sun isn’t shining – at night, on cloudy days and cold mornings before the sun comes up. Compare the purchase price, finance charges and utility-supplied power costs to your SECO usage and costs without a solar system.

Location, location, location – will your roof support a solar system? Are there trees blocking the panels from the sun? Also consider the orientation of the solar system. Panels facing south are the best, followed by east- and west-facing panels. SECO does not recommend north-facing panels because of production loss.

Next, consider the solar system size that will meet your needs. Before purchasing a solar system, you should review your historical kilowatt hour (kWh) usage. Compare the number of kWhs consumed by your home over the last 24 months to the amount of kWhs the system can produce. Remember that a salesperson’s production calculations are based on perfect conditions – panels facing due south, on a day with full sun, no clouds and no shade.

Here’s a mathematical breakdown of purchase price and production capability of a 5 kW system with panels facing south:

Finally, do your research before signing a contract and contact SECO’s trained Energy Specialists to help you run the numbers. Upon request, our team will conduct a solar assessment at your home or business. The Specialist will review your historical usage data and use a Solar Pathfinder tool to determine if your home is conducive to solar. SECO partners with members who choose to invest in solar. We won’t try to dissuade you; we will present you with facts and data that you can use to make a wise choice.

Learn more about solar power online. Read our solar FAQs, learn about the interconnection process, view a sample bill and complete the Solar Estimator for a quick kWh use and solar capacity comparison. Contact SECO Energy’s solar group or visit our Contact page.

Source: www.pvwatts.nrel.gov

System Improvement – Blitchton Substatioin Conversion

SECO Energy is your not-for-profit electric cooperative committed to providing safe, reliable and afford-able service. Recently, members served by our Blitchton substation in northwest Marion and parts of Levy County were notified of an upcoming system improvement project to increase the substation’s voltage from 7,200 to 14,400.

Unfortunately, both Hurricane Dorian in September 2019, and Tropical Storm Eta in November 2020, derailed the project’s schedule. The project is rescheduled for January 2021. If you are a member who is affected by the substation upgrade, you will have received a letter via USPS and electronic notification via email, text or voice. If you’ve lost the letter or are unsure if your home or business is affected, visit our Contact page and select the Blitchton Project Map. Search for your address to identify your outage date/timeframe.

The upgrade will improve members’ service reliability in the area. Members, we appreciate your patience and cooperation as we complete the Blitchton substation upgrade system improvement project.

Energy-Efficiency Extra – Resolve to Save With ENERGY STAR

Happy New Year! Make a New Year’s resolution to reduce your energy usage and save on your electric bill. Look for the ENERGY STAR label when buying or upgrading your home’s appliances, water heater, HVAC system, electronics and more. An ENERGY STAR-rated product’s initial purchase price may be higher, but its lower lifetime costs offset the upfront costs.

The bright yellow and black ENERGY STAR label compares the product’s estimated yearly electricity use in kWh to other models. Also, look for the estimated annual operating expense in U.S. dollars based on the national electricity cost. These numbers will help you determine the operating cost over the average lifespan of the product.

ENERGY STAR-rated products are among the most efficient available. Look for doors, skylights, windows, roofing materials, insulation, light bulbs and more products with the ENERGY STAR label.

Are you interested in seeing the math associated with your energy usage? Calculate the monthly or yearly cost of the common appliances and devices in your home with our online Energy Estimator. Submit your email address to receive no-cost and low-cost energy-savings suggestions via email.

Read the full January 2021 SECO News online.

SECO News, December 2020

Duncan’s Digest – 2021 United Way Pledge Drive

SECO Energy employees have been exceptionally generous this year. Their philanthropic spirit is fostered by one of our Cooperative Principles: Concern for Community. Many employees, some who are not members themselves, have joined me in supporting SECO’s Pennies from Heaven charitable fund. Employee and member donations to Pennies from Heaven have funded member bill payment assistance and provided funds for local food banks experiencing critical shortages.Employees have also donated generously to our yearly Toys for Tots donation drive.

SECO employees recognize that local community help is needed year-round and not only during the Christmas season. For this reason, employees take part in an annual employee-funded United Way Pledge Drive. This year has been challenging for some local families who have struggled through the COVID-19 pandemic and resulting shutdown. The need may well extend into next year.

For our 2021 United Way Pledge Drive, employees willingly pledged $61,433 to United Ways in ten local counties. This donation makes a big difference in the lives of local families. SECO’s 400+ employees live in or near the counties we serve, and employees choose the county where their donated dollars will benefit.

The bulk of our employees live in Citrus, Lake, Marion and Sumter Counties, and these counties received the highest dollar amounts in donations. The breakdown by county is:

Lake and Sumter: $29,508

Marion: $20,885

Citrus: $6,023

Other Counties (Gilchrist, Hernando, Levy, Orange, Pasco and Polk): $5,017

Total: $61,433

Join SECO employees in their effort to promote the United Way’s mission to improve lives by mobilizing the caring power of communities to advance the common good. Education, income and health care are United Way’s key focuses. Visit United Way to donate or volunteer.

I am grateful for our employees’ generosity and dedication to our members and the communities we serve. From the SECO family to yours, Merry Christmas and Happy New Year!

Sincerely,

Jim Duncan

Chief Executive Officer

Engage With Electra to Win

Earlier this year, SECO Energy upgraded its phone system to a new, user-friendly interactive voice response (IVR) system. Our virtual agent’s name is Electra, and she is available 24 hours a day, 7 days a week.

Engage with Electra to win! Starting December 1, members who interact with Electra virtually and don’t request a SECO member service representative will be eligible to win a $25 gift card. We’ll draw one winner each week.

Electra is multi-functional. She can answer thousands of calls virtually and save you from waiting on hold for rep assistance.

BILLING INQUIRIES: Ask Electra “What is my balance?” or ask her “What is the due date?” Need more billing information? Electra can answer questions such as “What was my last payment amount?” or “When was my last payment date?”

PAY YOUR BILL: Tell Electra “Pay my bill,” and she will transfer you to our PayNow payment processor. You can pay your bill by phone using a credit or debit card or electronic check without a convenience fee.

PAYMENT ARRANGEMENT*: Ask for a “Payment Arrangement” or an “Extension.” Electra will schedule terms – all without you having to speak with a rep.

DISCONNECT SERVICE: If you’re moving out of SECO’s service area and need to disconnect service, tell Electra to “Disconnect Service.” Please provide Electra with a forwarding address for future Capital Credit returns.

REPORT A POWER OUTAGE/UPDATE OUTAGE NOTIFICATIONS: Call Electra to report a power outage. Say the word “Outage,” and she will guide you through easy prompts to report the outage for you. To update your outage notifications, say “Update Notifications.” If you’re calling from a cell phone, Electra will ask if you want her to text you a link to StormCenter to update your outage notification preferences on your smartphone or tablet.

CHECK OUTAGE STATUS: Electra can give you details on the status of a current outage. Just say “Check Status,” and Electra will provide the crew status, estimated restoration time and outage cause if known.

REPORT AN AREA LIGHT OUTAGE: Find an area light issue? Just locate the pole number, call Electra and say “Report an Area Light Outage.” Read page four to learn how you can report area light outages online 24/7 with SECO Energy’s LightFinder tool on StormCenter.

SERVICE TROUBLE: Experiencing a service problem such as partial power or a wire down? Call Electra and say “Service Trouble.” Electra will automatically create a service trouble ticket.

Call Electra at (352) 793-3801 and let her assist you virtually for a chance to win a $25 gift card each week. Winning account must be active at the time of the drawing. Look for the first month’s weekly winners in February 2021 SECO News.

Good luck!

*Electra can schedule a payment arrangement for eligible accounts only.

Area Light Out? Report it Online

Need to report a malfunctioning area light? Report a light that is completely off, flickering or staying on during the day using our easy and convenient online tool called LightFinder, which is available through SECO Energy’s StormCenter platform.

Visit StormCenter 24/7 to report power outages, report area light malfunctions, update your communications preferences and more. To report an area light outage, choose the LightFinder tile. Enter the area light pole number or near address in the search bar, then click on the light icon to report the lighting issue. Review the light’s details and add comments if needed. Include your email address in the submission to receive updates about the light’s repair status.

A green light icon indicates there is no known area light issue. When an area light trouble ticket is issued, the icon turns red. Lights represented by an orange icon have been repaired in the last 24 hours. Member-owned lights are shown as a blue icon, and a gray icon indicates an inactive light.

SECO repairs most area light issues in less than 24 hours.

EV Charger Winner

Richard and Jill Nash from Clermont are the November winners of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

StormCenter Word Search

SECO Energy’s StormCenter outage and communications platform is available online 24 hours a day, 7 days a week. Report power outages, area light malfunctions and update or enroll in outage notifications. Visit StormCenter online.

Save Energy With a Smart Thermostat

Give yourself the gift of energy savings this holiday season. Invest in an ENERGY STAR rated smart thermostat to take the guesswork out of indoor temperature settings and to reduce your energy costs.

Smart thermostats are Wi-Fi-enabled devices controlled with your smartphone, tablet, smart speaker or other device connected to the internet. Installing a smart thermostat allows you to schedule your home’s temperatures for comfort. Some units learn your habits and preferences. Smart thermostats will provide you with data on your home’s energy use and other features.

The recommended thermostat setting for energy efficiency is no lower than 78 degrees in the summer and no higher than 68 degrees in the winter. You can save 6 to 8% annually for each degree higher you set the thermostat during the summer and reduce your heating costs by 3 to 5% in winter for each degree you lower the thermostat.

Bright Idea: If you’re going on vacation, set the thermostat to 82 degrees in the summer or 55 degrees in the winter.

Advice from The Old Farmer’s Almanac

Say goodbye, 2020, and hello to 2021. The Old Farmer’s Almanac shares ideas for us to embrace a healthier lifestyle. Make a 2021 resolution to spend at least 120 minutes outdoors each week, schedule doctors’ visits and add online aerobics classes to your workout routine. Give your health a boost by adopting a dog or cat. 92% of dog owners believe their dog makes them healthier, and 85% of cat owners feel the same.

Some of the fun trends for 2021 are restaurants using edible tableware, paperless menus and local farmers selling produce and veggies in traditional supermarkets. Also making a comeback are houseplants and native plant designs in outdoor landscapes.

Surgeo Picks a Winner

Congratulations, Harriette Lowrey from The Villages who won a free one-year Surge MitiGator lease! We chose Ms. Lowrey’s name at random from all members subscribed to SECO Energy’s Surge MitiGator protection on or before October 31.

Take Surgeo’s advice and enroll in SECO Energy’s Surge MitiGator protection to take the bite out of damaging surges and spikes. Our meter-based surge arrester helps prevent unnecessary financial loss by reducing surges BEFORE they enter your home through the meter. The Surge MitiGator is designed to protects your home’s large-motor appliances.

You can lease the MitiGator for only $5.95 plus tax per month plus $25 installation fee. The purchase price ranges from $349 to $399, with installation included. To enroll online or review the MitiGator warranty, visit Surge MitiGator online.

Read the full December 2020 SECO News online.

Sunshine State Stats December 2019

Central Florida didn’t see a White Christmas in December 2019. The temperatures were warm even by Central Florida standards. The monthly average temperature was a mild 66 degrees – which was 4 degrees warmer than the average temperature in December 2018. The highest daily recorded temperature was 85 degrees and the lowest daily recorded temperature was 41 degrees. That’s a fluctuation of 44 degrees between hot and cold so most likely both cooling and heating units ran in December.

December 2019’s average high temperature was 76 degrees with an average low temperature of 57 degrees. In December 2018, the average high temperature was 71 degrees while the average low temperature was 53 degrees.

Families who were visiting for the holidays from colder areas were pleased with the warm temperatures. Locally we enjoyed 11 days of high temperatures over 80 degrees in December 2019. Rainfall for the month was higher than last month at 3.67 inches. Rainfall for December 2018 was higher than 2019 at 5.55 inches.

While parts of the U.S. were blanketed in snow, Central Florida’s early morning temperatures were in the mid to high forties. If you had visiting family and friends, the afternoon highs and extra visitors probably required extra HVAC cooling. Members who used heat during the colder mornings and cooling in the warmer afternoons can expect to see an increase in energy consumption on their December billing statement. ENERGY STAR recommends setting your heat to no higher than 68 degrees during the winter months.

Have you scheduled an annual HVAC service? January and February are typically the coldest months in Florida. A well-maintained unit runs more efficiently and helps lower your energy usage. Read more about HVAC service and maintenance in November SECO News.

January 2020 forecast:

January 2020 is forecast for an average high of 75 degrees with high temperatures reaching the low 80s. The average low is forecast at 56 degrees with 14 or 15 days dropping into the 40s. Precipitation levels are forecast to be low with the best chance for rain in the middle of the month.

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator.

Sunshine State Stats November 2019

Cooler temperatures arrived in Central Florida in November 2019. The monthly average temperature was a comfortable 67 degrees – which was the same average temperature in November 2018. The highest daily recorded temperature was 90 degrees and the lowest daily recorded temperature was 46 degrees. That’s a big fluctuation between hot and cold so both heating and cooling units likely ran in November.

November 2019’s average high temperature was 78 degrees with an average low temperature of 57 degrees. In November 2018, the average high temperature was 77 degrees while the average low temperature was 58 degrees.

Parts of the U.S. experienced record-breaking cold temperatures. Locally, we enjoyed 17 days of high temperatures over 80 degrees in November 2019. Rainfall for the month was 1.18 inches, which was down slightly from November 2018’s total of 2.21 inches.

The arctic fronts that arrived in Florida during November 2019 brought some very cold early morning temperatures. Members who turned on the heat during these temperature drops can expect to see an increase in energy consumption on their November billing statement. ENERGY STAR recommends setting your heat to no higher than 68 degrees during the winter months.

With the cooling temperatures, now is a good time to schedule an HVAC technician to service your unit. A well-maintained unit runs more efficiently and helps lower your energy usage. Read more about HVAC service and maintenance in November SECO News.

December 2019 forecast:

December 2019 is forecast for an average high of 72 degrees and an average low over 52 degrees with seven or eight days dropping into the 40s. Precipitation levels are forecast to be low with the best chance for rain at the beginning of the month.

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator.

SECO News, July 2019

DUNCAN’S DIGEST

The dog days of summer have arrived. With warmer temperatures and increased humidity, your home’s HVAC works overtime to keep you cool. Pool pumps run for extended hours to prevent algae growth. These factors add up to increased kilowatt-hour use and higher electric bills.

SECO is your local not-for-profit electric cooperative committed to serving as your energy-efficiency partner. To help members reduce energy use, we’ve created energy-efficiency tools on our Energy Solutions menu.

Visit Energy Solutions today and complete our Home Energy Assessment. SECO designed this tool as an online audit that provides specialized energy-efficiency advice tailored to your home and lifestyle. The Home Energy Assessment is available to members 24/7. No need to wait for an appointment for an in-home audit.

To get started, input the characteristics of your home including age, construction, insulation and roof type. Include details about occupancy, type and number of windows, and exterior doors. The Home Energy Assessment will also query about completed energy-efficiency upgrades such as additional insulation, window tint, weather stripping and caulking.

After entering your home’s details, provide your email address to receive your energy-efficiency report based on your home’s specifics. It will provide low-cost ways to decrease your energy usage and your bill.

Win a prize! 1) Nest Wi-Fi Thermostat 2) Honeywell Wi-Fi Thermostat or 3) Ecobee Wi-Fi Thermostat. Members who complete the Home Energy Assessment will be entered in a drawing for the high-tech programmable thermostats listed above. Three winners will be drawn August 15.

ENERGY STAR recommends using your programmable thermostat’s energy-efficiency settings to save as much as $180 per year.

Browse the Energy Solutions tab for other energy-efficiency tools. Our Energy Estimator calculates the amount of energy and cost for electronics and appliances.

It’s pretty handy if you’re thinking of adding a pool, charging a golf cart or installing a refrigerator in the garage or lanai.

SECO is proud to serve as your energy-efficiency partner.

Sincerely,

Jim Duncan

Chief Executive Officer

SECO Energy is a strong corporate citizen. Our cooperative supports programs based on commitment to the key cooperative principle “Concern for Community.” SECO Energy is also a not-for-profit utility. We do not have the deep pockets of investor-owned, for-profit organizations. Thus, we partner with organizations whose culture and programs align with our core values and purpose.

Annually, we ally with United Way chapters to facilitate employee pledging. Over the years, employees have donated $860,000. In addition, SECO provides quarterly allocations from our Pennies from Heaven program to fund local agencies for bill payment assistance for members in need.

Over the holidays, we sponsor a Toys for Tots drive, and our Member Service Centers are designated drop off locations. Our employees are annual, generous supporters of the program, donating hundreds of bikes, trikes and toys over the years.

SECO is also a strong corporate participant in the American Cancer Society’s Relay For Life events raising $132,000 over the last decade. Based on our headquarters’ location, we belong to the Sumter County Relay program but we also provide funding to other counties’ Relay programs on a pro-rata basis.

To request that SECO sponsor or donate to your organization, please use our new Contact Us form. Submissions based on these focuses will be considered:

Educational STEM Projects
Environmental Projects
Energy-Related Projects
Veterans Initiatives
Public Safety Programs
Health/Human Services

Please note SECO does not sponsor individual sports teams or booster club initiatives, as there are thousands across our service territory. SECO participates in golf tournaments selectively if we can set up a booth to engage with members. We fund initiatives in our seven-county footprint of Citrus, Hernando, Lake, Levy, Marion, Pasco and Sumter.

Individual bill payment, basic need or job training assistance is offered by Florida 211 and funded by our Pennies from Heaven program. Members can call or text 211 to request assistance.

Take the bite out of damaging power surges and spikes with SECO Energy’s “Made in the USA” Surge MitiGator. Power surges are sudden, powerful increases in voltage which can damage or destroy household appliances and electronic devices. The most obvious cause of surges is lightning, but birds, small animals, trees or vehicles crashing into power poles are culprits as well.

Protect your home’s large appliances by leasing or purchasing SECO’s Surge MitiGator. Enroll online through August 30th and installation (a $25 value) is free. Lease the Surge MitiGator for $5.95 per month or purchase for $349 (standard 200-amp service). For residential services greater than 200 amps, the purchase price is $399 with $75 installation. Studies indicate that more than half of all surges actually originate from inside the home so be sure to also purchase point-of-use devices at your local hardware or big box store to protect your electronics.

Learn more about SECO Energy’s Surge MitiGator online. Protect your home’s appliances from surges – lease or purchase the Surge MitiGator today.

DUSTIN MERRITT – SURGE PROGRAM SUPERVISOR

LENGTH OF SERVICE – 15 YEARS

“SECO HELPS MEMBERS.” A Central Florida native raising four children in Webster with his wife Kimberly, Dustin has worked for SECO for 15 years. His SECO career began as a meter reader, and he eventually worked his way into Energy Services. Dustin was promoted to Supervisor of the Surge Protection Program in 2018. He is responsible for oversight of his team and SECO’s surge protection contractor. Dustin enjoys the opportunity to help and educate members. He and his team advocate the Surge MitiGator™ as protection against surges that may enter a home through power lines. Surges may occur due to downed lines, car accidents, animal contact or lightning strikes, and our surge protection ring installed at the meter base provides a layer of protection for large motor driven appliances in the home. Visit with Dustin or one of his team members by emailing Surge.

Congratulations to Norma Jean Bottoms from Paisley who is the winner of the Microsoft Surface Go! Ms. Bottoms registered to join America’s electric cooperatives’ advocacy hub the Cooperative Action Network. You too can become a key voice for electric co-ops to protect affordable, reliable energy in Florida. Visit www.action.coop to learn more.

Hundreds of members played 2018 Annual Report trivia with SECO on our Facebook page. Our three winners are: Jonathan Dove from Clermont won the Apple iPad; the $200 bill credit went to Rosalie Wilke from Ocala; and Carolyn Wheelis from Sorrento won the Honeywell Wi-Fi thermostat. Congratulations, winners!

Read the full July 2019 SECO News online.

Sunshine State Stats, June 2018

The weather in June 2018 was similar on average to June 2017. The average temperature this June and last June was 81°. Rainfall, however, for June of 2018 was 5.30 inches compared to last June at 14.63 inches.

There were 460 cooling degree days and 0 heating degree days for June 2018. Similarly, last year there were 495 cooling degree days with 0 heating degree days. The Degree Days are based on how much warmer or cooler the average temperature at a particular location is than 65°F. In other words, if the average temperature is 60° degrees outside on a particular day, there are 5 Heating Degree Days for that day in that location.

July 2018’s temperatures are forecast to be above normal with lows in the 70s and highs in the low 90s. Rainfall is forecast to be heavier than normal compared to 2017. Remember that July is typically one of the hottest months of the year. The excessive heat and humidity will make your HVAC run more frequently, therefore impacting your electric bill. Remember 78 – 80° is the national standard for the HVAC in the summer. Set the thermostat higher to reduce your energy consumption. Just one degree higher can save 6 – 8% on your cooling cost.

If you want to check historical usage, log into SmartHub to view past bills and charts. If your usage is high, SECO offers several energy-efficiency tools to help you identify energy wasters. Take the Home Energy Assessment to receive a detailed email tailored to your home’s features and lifestyle. The energy-saving advice will provide low-cost ways to decrease your usage – and your electric bill.

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator. If you want a member of our Energy Services team to come to your home to perform a free energy audit, contact us today to book an appointment.

SECO News, July 2018

Duncan’s Digest

Did you know SECO Energy serves over 200,000 homes and businesses in seven Central Florida Counties? Our 2,100-square mile territory houses 48 substations, over 12,000 miles of overhead line and more than 138,000 poles. SECO provides service to over 53,000 area lights that brighten roadways, sidewalks and members’ yards.

The 53,000 area lights are a significant component of our system. Crews are constantly on the lookout for lights that are out or burning during the day, and SECO typically repairs an area light in about 24 hours. To provide members and others with a fast way to report area light issues, SECO developed an easy-to-use online tool. This new system is called LightFinder.

In LightFinder, each area light is represented by an icon. Working lights are indicated by a green lightbulb icon. Lights already reported for repair are shown as a red wrench icon. For 24 hours after repairs are complete, the light icon changes to an orange check mark. Member-owned lights are expressed as blue icons, and inactive lights are gray

To report an area light outage or needed repair, visit StormCenter online. Locate the LightFinder icon and proceed to the LightFinder map. In the search bar at the top of the page, input the pole number or address to locate the area light.

Click the icon representing the light you wish to report. An info panel opens on the right side of the screen. Choose the light problem type from the drop-down menu, enter comments and continue.

Once reported, you will receive an email confirmation and a follow-up notification when the light is repaired.

LightFinder is also accessible through our online billing/payment account management tool called SmartHub which is available as an app for your smartphone or mobile device. To download, search SmartHub in your smartphone or tablet’s app store and complete the installation instructions. By clicking the icons on the home page of the SmartHub app, you can report area light outages through LightFinder or report a power outage through StormCenter.

These new online tools are designed for you, our members, to save you time and to help SECO communicate with you quickly. I hope you take advantage of the tools if needed.

Sincerely,

Jim Duncan

Chief Executive Officer

Energy Efficiency – Program Into Savings

Installing a programmable Wi-Fi thermostat is a low-cost step to reduce energy costs. ENERGY STAR recommends using the programmable thermostat’s pre-programmed settings to save up to $180 a year on your electric bill. You can purchase a name-brand Wi-Fi programmable thermostat at your local hardware or big box store for under $100.

For optimum efficiency, utilize the thermostat’s pre-set energy efficiency controls. Resist adjusting the thermostat to temporarily make a room cooler or warmer. Continued adjustments will increase the amount of energy used, and will not heat or cool your home faster. If you have strip heating, manually adjusting your thermostat by more than a few degrees at a time will cause the strips to cycle on in error.

During the summer, set the temperature for 78 degrees or higher. Set at 68 or lower during winter months. Program “away” timeframes so that your HVAC does not run unnecessarily while no one is home. Keep your fan setting on “Auto” and the HVAC unit’s fan will run only as needed. If the unit requires batteries, be sure to change them once a year. Weak or dying batteries will prevent programmed settings from running correctly.

Safety Corner – Downed Line Dangers

SECO Energy inspects thousands of poles annually to ensure they are in good condition. Poles damaged by bears, woodpeckers, high winds, vehicle accidents or weakening due to age are replaced. In the event of a tornado, tropical storm or hurricane, poles may break and result in downed power lines.

Downed lines are extremely dangerous. Always assume a downed line is energized. Never touch a downed power line and stay far away. Even the ground near a downed line has the potential to be energized – which can cause severe injury or death. Call 911 or SECO to report a downed line immediately.

Warn children of the dangers of downed power lines. Children are curious by nature and may want to touch or approach downed lines. Never allow children to play near electrical equipment or climb trees encroaching overhead lines. After storms, survey your area for hazards before allowing children outside to play. A downed line may be hidden by a tree or landscaping and not easily seen.

Power lines and poles are often found near roadways and can be damaged in vehicle accidents. In 2017, SECO crews repaired or replaced poles over 70 times as a result of vehicle accidents. If you strike a utility pole, stay in your vehicle unless it is on fire. Practice extreme caution before exiting. A downed line may be present on your car or close by on the ground. Warn emergency personnel and bystanders about possible downed lines nearby.

Understand the dangers of downed power lines. Play it safe, stay away from downed lines and report immediately.

Read the full July SECO News online.

MY ACCOUNT

AMI

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Archive

Duncan’s Digest – Inverness Substation Upgrade

Advice from The Old Farmer’s Almanac

Call 811 Before You Dig

EV Charger Winner

Spring for Energy Savings

Energy Savings Word Search

2021 Atlantic Hurricane Season Early Warning

Winners’ Circle

Thank a Lineman License Plate

Duncan’s Digest – $36,000 Scholarship Program for 2021

Advice from The Old Farmer’s Almanac – Winter and Spring 2021 Weather

Keep It Clear – We Work Here

Toys for Tots

EV Charger Winner!

January 2021 SECO News Word Search

Solar Spotlight – Is Solar Right for You?

System Improvement – Blitchton Substatioin Conversion

Energy-Efficiency Extra – Resolve to Save With ENERGY STAR

Duncan’s Digest – 2021 United Way Pledge Drive

Engage With Electra to Win

Area Light Out? Report it Online

EV Charger Winner

StormCenter Word Search

Save Energy With a Smart Thermostat

Advice from The Old Farmer’s Almanac

Surgeo Picks a Winner

DUNCAN’S DIGEST

Duncan’s Digest

Energy Efficiency – Program Into Savings

Safety Corner – Downed Line Dangers

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