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SECO News, April 2017

SECO News, April 2017, Duncan's Digest Substation Buzz

Duncan’s Digest: SUBSTATION BUZZ

 

When I first started working in the energy industry, I was convinced that the linemen had their own language and it wasn’t English. As a financial guy, industry terms like “feeder,” “backfeed,” and “step-up and step-down,” frankly didn’t make much sense. But, as my career continued and I became engrossed in energy, I now use these terms and more on a regular basis. I thought it might be interesting for you to have more insight into the energy industry at SECO.

 

Substations are a visible and integral part of our nation’s electric grid. If you think of a generating plant as the brains of the operation, then substations are the heart. Substations serve many functions, transforming high-voltage to low-voltage or vice versa as power flows through them – almost instantaneously.

 

Substations are an essential component of the grid’s connection as the link between the transmission and distribution portions of an electric system. Substations are key to performing electric system maintenance and balancing the flow of power during irregular operations.

 

How do the components of the grid work together? As a SECO member, the electricity you use is created at Seminole Electric (a generation and transmission cooperative) power plant and then supplied to a transmission substation near the plant.

 

The transmission substation increases or “steps-up” the voltage in order for the generated power to travel hundreds of miles via large transmission lines to a SECO substation. Upon arrival, voltage is decreased or stepped-down and sent on its way in multiple directions through SECO’s distribution lines. Along the distribution lines, additional transformers decrease the voltage again before it is ready to energize the homes and businesses SECO serves.

 

The SECO and Seminole connected electric grid can be thought of as a highway system. Generating plants, transmission lines, substations and distribution lines are all connected – which is a benefit to you. Interconnection allows other substations to pick up load when another substation or distribution line is in high demand. This keeps the energy flowing freely and uniformly on the grid.

 

Interconnected substations in our service area allow SECO’s Operations crews to restore power quickly and safely to members. When a substation or major line (that we refer to as a feeder) suffers an outage, SECO’s System Control Coordinators can use the interconnected grid to program another substation to pick up the load or “backfeed” service to the meters that lost power. System Control Coordinators also use backfeeding to keep SECO members in service when a substation, transmission or distribution line requires routine maintenance.

 

At the heart of SECO’s 2,000-square mile territory, are the 48 substations that supply power to almost 200,000 SECO members. SECO owns, inspects and maintains over 12,000 miles of electric lines that represent an almost 800-million-dollar investment.

 

According to the Thomas Jefferson National Accelerator Facility (Jefferson Lab), electricity moves almost as fast as the speed of light – about 173,000 miles per second. When you turn on a light in your home, the power to run that light was actually created less than one second ago.

 

Last year, you and your fellow members consumed over 3.239 billion, yes billion, kilowatt hours. Providing safe, reliable electric service to members is one of our top priorities. And our expertly designed, soundly built, well-maintained, sophisticated system allows us to do just that. On behalf of myself and 400+ SECO employees, it is our pleasure serving as your energy provider.

 

SECO News, April 2017, Ways to pay

Ways to Pay

 

SECO offers members several convenient ways to pay your monthly energy bill. Whether you stop by, drive-thru or log in – SECO has a payment option that is right for you.

 

Pay online with SmartHub – available online or via mobile application, SmartHub is a tech savvy member’s preferred payment choice. Using SmartHub, members can view and pay their bill, enroll in bank draft, update account information and compare energy usage by month or year.

 

Pay by Bank Draft – Seasonal members appreciate the convenience of having their monthly bill automatically drafted from a bank account of their choice. Thousands of others depend on bank draft to keep their account current with little effort on their part. Sign up through SmartHub today.

 

Your Bank’s Online Bill Payment – You can also choose to pay your energy bill through your bank’s online bill payment system. When setting up the payment, have your bill available to enter the key information like the account number and SECO’s payment address.

 

Pay in Person – SECO’s five Member Service Centers have walk-in and drive-thru access available. Some offices have payment kiosks available 24/7 that accept cash, debit and credit cards.

 

Pay by Phone – Call 1-877-371-9382 24 hours a day, seven days a week to pay by Visa, MasterCard, Discover, debit card or electronic check.

 

Pay Now – Need to make a quick one-time payment now? PayNow (a quick feature of SmartHub) is available for members to pay online without actually registering for a SmartHub account.

 

Pay by Mail – Members can mail their monthly payments to:
SECO Energy P.O. Box 31634
Tampa, FL 33631-3634.

 

My Way PrePay – The program is perfect for SECO members on a budget. Members who enroll in My Way PrePay pay for their energy before use. Register with SmartHub and pay online, by phone or through a kiosk. No deposit required.

 

Fidelity Xpresspay – Pay your SECO bill through a Fidelity Xpresspay location in Central Florida. For a list of payment centers call 1-800-621-8030 or visit www.fidelityexpress.com. Processing time is approximately two days. This payment option is not recommended for MyWay PrePay members or those who have received a disconnect notice. There is a $1.50 processing fee per payment.

 

MoneyGram – Another option available is MoneyGram. MoneyGram has locations in Central Florida and is recommended for MyWay PrePay members who aren’t using SmartHub. Visit www.moneygram.com to learn more or find a location near you. There is a $1.50 processing fee per payment.

 

Explore SECO’s ways to pay, find an office location or sign up for SmartHub.

 

SECO News, April 2017, Energy Estimator Winner

Energy Estimator Winners

 

Congratulations to our three Energy Estimator Contest winners. John and Barbara Gardner of The Villages are the winners of the $300 bill credit. Bruce McClain of Ocala is the winner of the energy efficiency tools and John Baccoli, also of Ocala, won the programmable Wi-Fi thermostat. Want to learn more about energy efficiency and lowering your bills? Calculate your monthly and yearly energy usage on a variety of appliances and electronics with the Energy Estimator. Interested in an in-depth audit of your home’s energy efficiency? On the website Contact Us page, request a free in-home energy audit with one of SECO’s trained Energy Specialists or if you are short on time, explore the Home Energy Assessment, a comprehensive online energy audit you can complete in the comfort of your home.

 

SECO News, April 2017, Safety Corner - Call before you dig

Safety Corner

 

Spring is here, the sun is shining and it’s time to update your landscaping. Before you dig, call 811 – it’s the law. 811 is a free service that locates and marks the underground lines on your property. Don’t be caught unaware, cause an accident or an outage – call 811 before you dig.

 

Read the full April 2017 SECO News here.

Tropical Depression #9 Upgraded to Tropical Storm Hermine

As of Wednesday afternoon, Tropical Depression #9 is upgraded. Tropical Storm Hermine’s (pronounced Her-MEAN) maximum sustained winds are 40 mph and its location is 400 miles south of Apalachicola and is moving very slowly north at 2 mph. Hermine is expected to increase in speed when turning northeast toward Florida’s west coast. The latest models,predict that Hermine could make landfall somewhere between Apalachicola and Cross City on Thursday as a weak Category 1 hurricane.

 

In significant storms, SECO Energy engages resources to ensure power is restored quickly and safely. SECO’s Operations crews have already been supplemented with tree trimming crews and contractors. Additional reinforcements are on standby.

 

SECO Energy, Tropical Depression #9 Upgraded to Tropical Storm Hermine

 

SECO’s emergency restoration plan determines the system’s restoration priority of each affected feeder. Essential services such as shelters, hospitals, fire/law enforcement facilities, schools, and government agencies are the highest priority. Line repairs that will restore power to large groups of members are next, and then individual electric services in less populated areas. It’s important to understand that bucket truck maneuvers and electric line work cannot withstand winds in excess of 35 mph. Thus, SECO crews and contractors cannot begin restoration until winds subside.

 

Vice President of Corporate Communications & Energy Services Kathryn Gloria stated, “SECO is concerned about our members’ wellbeing. It’s critical to prepare for those rare moments when you must take cover in the dark and wait it out. As this slow-moving storm edges closer to Florida, members prepare to hunker down when the storm makes landfall on Thursday.”

 

Use these practical suggestions:

  • If using a landline, have a non-electric phone for emergencies.
  • Invest in and charge a battery-operated cell phone charger.
  • Buy a battery-powered radio and a supply of fresh batteries.
  • Keep flashlights and extra batteries handy.
  • Dig out your first aid kit and refill prescription medications.
  • Stock a three-day supply of bottled water.
  • Fill bathtubs with water to flush toilets.
  • Purchase canned or packaged nonperishable food.
  • Buy an old-fashioned crank can opener.
  • Review your homeowners and flood insurance.

If power is lost, turn off/unplug appliances to protect them when power is restored, to prevent electrical fires and to lessen the chances of a circuit overload when service is restored. Leave the porch light switch on so that you and the repair crews patrolling can confirm that power is restored.

 

SECO Energy, Tropical Depression #9 Upgraded to Tropical Storm Hermine. Leave your porch lights on.

 

If it appears that neighbors have power but you do not, check your panel for tripped breakers, as this is common. If the breakers aren’t tripped, report the outage using your smartphone or tablet through the SECO Storm Center – or call us.

 

If you operate a generator, run it outside in a well-ventilated area, as carbon monoxide emissions from a generator are a silent killer that you can’t see, smell or taste. Do not connect the generator directly to your main electrical panel. If installed incorrectly, generator power could flow into SECO’s electric system, causing injury or death to neighbors or crews who may be under the impression that power lines are not energized.

 

For more information on preparing, refer to SECO’s Emergency Checklist under the Reliability tab.

 

As a not-for-profit electric cooperative, SECO is dedicated to being its members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting your area.