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SECO News, May 2016

SECO News, Duncan's Digest, May 2016

 

If you were one of the over 3,000 SECO members and guests who attended SECO Energy’s 2016 Annual Meeting of the Membership, you will probably agree that our 78th Annual Meeting was one of the most comprehensive in recent memory. Members joined us for breakfast biscuits, cookies, coffee and donuts; and to listen and dance to classic and recent country music hits by Margo Rochelle & the Rodeo Drive Band.

 

Several hundred SECO employees arrived before dawn to prepare for a very large crowd of excited SECO members and guests. The light rain didn’t deter attendees from enjoying breakfast biscuits, browsing energy saving displays at the Energy Showcase, receiving gifts, winning door prizes, hearing an update on the business side of the cooperative and enjoying the renowned hospitality of SECO employees.

 

SECO News May 2016, Annual Meeting

 

The 78th Annual Meeting boasted some of the newest product ideas and displays designed to save energy and help members lower their electric bills. The revamped Energy Showcase tent displayed a working rooftop and ground mounted solar panel system along with a touchscreen tool to estimate the amount of utility-supplied energy a home might off-set using a rooftop solar panel system.

 

As a not-for-profit electric cooperative, SECO Energy is operated for and owned by its members; as such, SECO does not share dividends with investors or stockholders. Members are encouraged to attend the Annual Meeting for an update on cooperative business and information on how your cooperative is meeting the challenges occurring within the industry and controlling costs. SECO’s Board of Trustees, senior staff and 400+ employees are committed to successfully managing the challenges SECO faces in a changing arena while continuing to offer members low rates, reliable power and excellent customer service.

 

SECO News May 2016, Hot Bucks Bill Decrease

 

SECO Energy is expanding its presence on social media with the goal of engaging its 200,000 members online. These communication channels save the cooperative money and improves satisfaction. Members who “liked” SECO’s Facebook page and uploaded a photo to or commented on the Annual Meeting page during the event were entered into a drawing to win a $300 electric bill credit. The photos make it clear that members having a good time with the Facebook Help Squad and were treated to our one of a kind SECO hospitality. You can “like” SECO’s Facebook page today for outage information, company news and future chances to win.

 

A number of members voiced their concerns about how the EPA’s Clean Power Plan will affect the reliable service and low rates SECO offers. These members pledged $25 annually to The Action Committee for Rural Electrification (ACRE). This political action committee uses contributions to fund candidates who support the interests of electric cooperatives such as SECO.

 

SECO Energy 2016 Annual Meeting Slideshow, Facebook contest winner

 

Prize winners and event photos are posted on SECO Energy’s Facebook page. The video of the Business Meeting with reports is available at here. Next year’s meeting date will be announced in the coming months once the Board of Trustees approves the date. I invite members to come for breakfast and stay for the band. From the number of line dancers and two-steppers who kicked up their heels this year, SECO may need a larger dance floor next year! Thanks again to all who attended. It is our privilege to host this event every year for you.

 

 

SECO News May 2016, SECO is storm ready

 

SECO is Storm Ready

 

Whether it is an afternoon thunder and lighting storm, tropical storm or hurricane, at SECO Energy our members can count us to be Storm Ready. SECO Energy’s Dispatch center is manned 24 hours a day, 7 days a week and uses the latest technology available to track weather patterns affecting our area. A brigade of employees stands ready to respond to members experiencing power outages. They jump when called, brave the storm and work quickly and safely to restore power.

 

SECO is Storm Ready, and as a not-for-profit electric cooperative, we are committed to being our members’ first source for accurate storm communications and updates. SECO utilizes today’s mainstream communication channels to inform members when inclement weather is approaching. “Like” SECO’s Facebook page and follow us on Twitter to stay in touch with SECO and receive instant updates on storm activity and news releases.

 

As a member, how can you be Storm Ready and stay up-to-date on the latest restoration efforts in the event of a storm that takes down lines and poles? If you haven’t already, invest in a smartphone or tablet and batter-operated or solar charger. Pack the charger in your emergency supply kit with water, flashlights and other emergency items.

 

Bookmark our website www.secoenergy.com on your desktop browser and smartphone for quick access to SECO’s Storm Center to report a power outage and stay updated on restoration efforts.

 

SECO is Storm Ready. Are you?

 

 

SECO News May 2016, Winner Winner! $300 Electric Bill Credit!

 

Winner, Winner! $300 Electric Bill Credit!

 

Congratulations to SECO Energy member Richard (Rich) Scheiterle from Center Hill. Rich’s name was randomly selected from those who correctly answered three trivia questions related to our 2015 Annual Report on SECO’s Facebook page.

 

Do you want to be our next winner? Log in and head over to SECO’s Facebook page today. First, please “like” SECO Energy’s page. Second, correctly answer the three outage prevention trivia questions on SECO’s Facebook page for a chance to win a $300 electric bill credit. All answers can be found in SECO Energy’s 2015 Annual Report, available on our website at www.secoenergy.com.

 

Outage Prevention Trivia Questions:

SECO Energy works diligently to offer members reliable power by inspecting and upgrading its distribution and transmission poles, underground equipment and substation infrastructure each year. We invest in a comprehensive vegetation management program that dramatically reduces outages as well.

  1.  How much does SECO spend on vegetation management annually?
  2.  How many distribution poles were inspected in 2015?
  3. What web address (URL) can members visit online to find SECO Energy’s website?

 

Want to double your odds with another chance to win? “Share” the trivia post on your page for a second entry into the drawing. Not tech savvy? If you’re not a Facebook user, there’s a simple way to win every month. Just look for the last six digits of your account number in this month’s SECO News for a chance to win a $25 restaurant gift certificate. You can email us at customerservice@secoenergy.com or call if you number appears. Good luck!

 

 

SECO News May 2016, Safety Corner: Generators

 

Safety Corner: Portable Generators

 

During storm and hurricane season, a portable generator can come in handy if your power is interrupted, but portable generators must always be used with safety in mind. Read and follow the manufacturer’s safety instructions contained in the generator operations manual.

According to the National Safety Council, www.nsc.org, portable generators should NEVER be used in an enclosed space; always run the generator outdoors away from windows, vents and doors. Portable generator engines emit carbon monoxide (CO) that if inhaled can be fatal to humans and pets. CO is a colorless, odorless, invisible killer. Do not attempt to use a generator when it is wet, this poses a risk for electrocution and death.

For more information about generator safety, visit our generator safety page or contact us for additional assistance.

Permanent Generators:

Are you thinking of installing a generator at your home or business for use during power interruptions? If so, heed these tips before purchasing and installing:

  1. Installing a generator is not an average do-it-yourself project.
  2. A qualified electrical contractor must perform the installation of the emergency generator, as well as the disconnect and transfer switchgear.
  3. Do not attempt to connect the generator directly to your electric panel.
  4. Always properly disconnect from SECO’s service before starting your generator.
  5. Before use, read and follow the safety instructions contained in the generator operations manual.

Improperly installing or using a generator can lead to property damage, injuries or even death. Learn more about generator safety here or contact us for additional assistance.

 

Read the full May 2016 SECO News here.

 

SECO News, April 2016

SECO News, Duncan's Digest, February 2016

 

As you opened your March billing statement, I hope you were pleasantly surprised to see that SECO Energy’s “Hot Bucks” are hotter than ever. In fact, as of March 1st, residential members are now paying $114.60 based on 1,000 kWh, which is average usage for residential members in our area.

 

Over the past 27 months, SECO Energy has lowered the cost of electricity seven times; this latest reduction equates to a 10.3% decrease over this time frame. The reduction appears as a credit on your bill under the line item “Hot Bucks.” The term refers to the Power Cost Adjustment (PCA) portion of your bill.

SECO “Hot Bucks” are Hotter than Ever

 

We work closely with our wholesale power provider, Seminole Electric, to ensure that we offer members the lowest rate possible and still eke out a small margin (required of us as a not-for-profit electric cooperative).

 

When the wholesale price goes down, usually due to reduced fuel costs, SECO Energy lowers the PCA factor and members see their bills decrease.

 

As a not-for-profit electric cooperative, when wholesale power costs are lower, SECO Energy shares the savings with members. Lowering the cost of power is a joint effort between SECO Energy’s Board of Trustees, our employees and our wholesale power provider, Seminole Electric Cooperative. Controlling costs is essential for members and the communities we serve. I know how carefully many of you track your expenditures. I want to assure you that our company’s management team and employees work diligently to keep costs down and control expenses to match your effort.

 

I think it’s safe to say that SECO Energy is one of the most affordable, reliable electric utilities in Central Florida. Hands down, we offer the best customer service. I know this because in 2015, SECO Energy was ranked by J.D. Power as highest in customer satisfaction among midsize utilities in the south. I believe our continued commitment to offer members low electric rates, outstanding reliability and strong community support are just a few of the reasons why members are satisfied with the service they receive from their cooperative.

 

To read more about our commitment to members and our communities, visit SECOEnergy.com. Next month, look for a snapshot overview of our 2016 Annual Meeting of the Membership or watch the video on our website, Facebook or YouTube channel.

 

 

Register for Smarthub and win an iPad Mini

 

Win an iPad mini!

 

Click on “My Account” to sign up for SmartHub®. All SECO Energy members who register online with SmartHub by May 15 will be entered in a drawing to win an iPad mini!

 

Using a computer, tablet or smartphone, members can access and manage their SECO account(s) via SmartHub. Seasonal members can use SmartHub to change their mailing address and also gain instant access to current and previous bills. SmartHub allows members to track their energy use and is helpful for members on a budget.

 

Access these convenient features:

 

  • Access current bills – no need to wait for USPS
  • View and pay your bill online via debit or credit card
  • Subscribe to receive text or email alerts
  • Sign up for automatic bank draft or MyWay Prepay
  • Update mailing address and phone number
  • Access billing history and view previous bills
  • Compare yearly or monthly energy usage
  • View social media news feeds
  • Plot high, low and average temperatures against energy use
  • Record energy-saving events (appliance purchases, filter changes)

 

Give SmartHub a try.

 

Contact us at (352) 793-3801 or email customerservice@secoenergy.com for help with registering or with questions. Don’t forget, register by May 15 for a chance to win! Members currently using SmartHub are automatically entered.

 

Get the app for your mobile device – search for “SmartHub” in the App Store for iOS in the Google Play™ store for Android™.

 

 

SECO News HVAC Tune-Up and Filter Change June 2019

 

Want a quick and easy way to reduce energy consumption? Change your HVAC filter regularly. Routinely changing your HVAC filter improves your home’s air quality and reduces energy costs. Also, remember to change the filter on your refrigerator. Clean refrigerator filters provide cleaner water and ice, which can reduce spending on bottled water.

 

Read additional energy-saving tips.

 

 

Car on guy wire
Vehicle accidents are scary, especially if the accident involves power lines or poles.

 

Remember these 5 steps to help you stay safe.

 

  1. Stay in your car − only exit the car if it is on fire
  2. Remain calm
  3. Call 911 immediately.  Tell the operator that a power line or pole is down
  4. Warn bystanders to stay away
  5. Warn first responders the line could be energized

 

Broken power lines can still be energized; touching these can be fatal. Please share this information with family and friends. It could save a life.

 

Read the full April 2016 SECO News here.

 

SECO “Hot Bucks” are Hotter than Ever

Once again, SECO Energy’s “Hot Bucks” are hotter than ever. As of March 1st, SECO is lowering the cost of electricity again. Residential members will now pay $114.60 based on 1,000 kWh used, which is average residential usage in our area.

 

In the past 27 months, SECO has lowered electric rates a record seven times; this latest reduction equates to a 10.3% decrease over that timeframe. This decrease reinforces SECO’s commitment to keeping electric rates low for members. The reduction will appear on SECO bills under the line item “Hot Bucks.” The term refers to the Power Cost Adjustment (PCA) portion of your bill.

 

SECO “Hot Bucks” are Hotter than Ever

 

Seminole Electric is SECO Energy’s wholesale power provider. SECO works closely with Seminole to ensure it offers our members the lowest rate we can; when the wholesale purchase price goes down, usually due to a reduction in fuel costs, SECO lowers the PCA and members see their bills decrease.

 

As a not-for-profit electric cooperative, when wholesale power costs are lower, SECO shares the savings with its members. Decreasing the current electric rate is a joint effort between SECO, Seminole Electric, and SECO’s employees. SECO employees and management work diligently to keep costs down and control expenses.

 

CEO Jim Duncan is pleased to announce this latest decrease, “We at SECO realize that many of our members carefully track their expenditures. Like our members, SECO carefully plans its expenses; we are mindful that controlling costs is beneficial for our members and the communities we serve.”

 

Duncan continued, “I believe SECO’s continued commitment to low electric rates is just one of the reasons why our members are satisfied with the service they receive from our cooperative. When our members open their electric bills, instead of being surprised by higher rates, they are continually pleased to see SECO’s cost of power falling.”

 

Currently, SECO is ranked by J.D. Power as highest in customer satisfaction among midsize utilities in the south. The latest rate decrease reinforces SECO’s position as one of the most affordable electric utilities in Central Florida.