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SECO News April 2023

Dear Members,

 

Did you watch SECO Energy’s 85th Annual Meeting on March 23? Were you one of our 100 prize winners? Watch our Annual Meeting video on SECOEnergy.com to see the list of 100 prize winners to find out if you are a winner. The video is also available on Facebook and YouTube. 

 

Learn more about the Strategy Map, new Mission, Vision and Core Values that take SECO into the future. The energy industry is changing, and SECO has developed an approach to remain focused on our core business, manage the fast-paced changes and rising costs in our industry, operate more efficiently, increase member engagement and overcome labor and supply chain shortages. 

 

We are investing in operational technologies that help us reduce costs by lowering our need to purchase more energy to serve growing demand. A foundational technology investment is the systemwide implementation of an advanced meter infrastructure or AMI. This technology will offer updated SmartHub features, insight into your energy costs and actionable data that will help you manage your usage. 

 

Own an electric vehicle (EV)?  Pre-enroll in an EV $7 monthly incentive effective May 1 for members who agree to charge their EVs during Super Off-Peak hours (midnight – 6 a.m.). Learn more about the EV Fast Charger lease or purchase program, I again encourage you to watch the Annual Meeting video and visit SECOEnergy.com for details.  

 

In my 40 years of utility experience, I have never seen the supply chain issues, rising costs and labor constraints that we are experiencing in the current economy. Unfortunately, even as a not-for-profit utility, we are not immune to the economic downturn that started in 2020 with COVID and developed into runaway inflation these past two years. Costs have risen dramatically on nearly everything we purchase to maintain our existing electric system and construct new services.  An increase to members’ bills is simply unavoidable. Read more about the customer charge change on page 4 and learn more about the reasons for it in the Annual Meeting video.   

 

Thank you, members, for participating in the governance process of your cooperative! We received a total of 14,375 votes on Annual Meeting business this year.  Members voted to approve the Bylaws revision and the 2022 Annual Meeting Minutes.  

 

Watch our Annual Meeting video for the full update. Thank you for your SECO Energy membership.  

 

 

 

Sincerely,

 

Curtis Wynn

Chief Executive Officer

 

 

SECO News April 2023 Right Tree, Right Place: a Message from District 7 Trustee Joseph Kusiak

Right Tree, Right Place: a Message from District 7 Trustee Joseph Kusiak

 

Trees planted in the right place can help you reduce your energy consumption. According to the Department of Energy (DOE) (www.Energy.gov), trees planted around homes and buildings can reduce energy consumption for HVAC by 25%. 

 

The DOE’s computer models predict planting only three trees in the right place can reduce a household’s energy costs by as much as $250 annually. Trees planted to the south, southwest or west side of structures lowers cooling costs in the summer. Plant trees to the north and west to block fall and winter winds.

 

When planting trees, maintain a clear zone of 15 feet on each side of an overhead power line. Trees growing too close to power lines can cause sparks, fires, power outages and shock hazards. Consider the tree’s mature height before planting. Trees that grow to a mature height of 40 feet or higher should be planted at least 50 feet away from power lines. Small trees or shrubs that will not exceed 25 feet are best planted closer to lines but outside the clear zone.

 

Practice safe digging – call 811 before you dig. 811 is a free service that locates underground utility lines. In Florida, call 811 – it’s the law.

 

 

SECO News APRIL 2023 Spring Energy Efficiency Tips: A message from District 1 Board of Trustee and Vice President Scott Boyatt

Spring Energy Efficiency Tips: A Message from Board of Trustees Vice President and District 1 Trustee Scott Boyatt

 

The sun is out, and temperatures are on the rise. Add energy-efficiency items to your to-do list. Use these spring energy-efficiency tips and ideas to reduce your energy consumption and lower your bill.

 

  1. Invest in a programmable thermostat. Per the Department of Energy, use the thermostat’s pre-programmed settings to save as much as 10% on cooling and heating costs yearly. 
  2. During the warmer months, set the thermostat no lower than 78 degrees. 
  3. Use cold water when possible.
  4. Fans cool people, not rooms.
  5. Turn off lights that are not in use.
  6. Replace older lightbulbs with LEDs.
  7. Make the most of natural light.
  8. Wash a whole load of laundry – a half load uses the same amount of energy – and wash in cold water.
  9. Unplug items such as TVs, computers, printers and phone chargers – these all use small amounts of energy when not in use. Invest in power strips.
  10. Grill outside or use small appliances such as crock pots, air fryers or toaster ovens.

 

Complete SECO Energy’s Home Energy Assessment for an online home energy audit and Energy Estimator for energy-efficiency solutions tailored to your home and lifestyle. Visit SECOEnergy.com > Energy Solutions.

 

 

SECO Energy Foundation

SECO Energy Foundation

 

Helping people in need and reducing costs are critical in today’s economic environment. Our ability to help disadvantaged members, reduce our carbon footprint and lower costs for all members will be impacted by the new Foundation’s mission which is to fund grants for bill payment assistance, energy-related projects, educational STEM projects, scholarships, Veterans initiatives, public safety programs, environmental projects, and health and human services initiatives.

 

Local United Ways and social service agencies that receive grant dollars approved by the Foundation Board of Directors manage the funds for bill payment assistance. These agencies assess need and decide which members receive bill payment assistance. 

 

The SECO Energy Foundation is a nonprofit 501c3 entity funded largely through SECO’s electric bill round-up program. It can be supplemented by grants the Foundation applies for through other private and federal funding programs that align with the Foundation’s goals. Participating members’ extra pennies are donated to the Foundation to make a difference in members’ lives across the communities served by SECO Energy. 

 

To learn more about the Foundation or update your enrollment status, visit SECOEnergy.com/Foundation.

 

 

 

SECO News April 2023 Effective May 1st

Customer Charge Increase Effective May 1

 

The economic downturn that began in 2020 with COVID has developed into runaway inflation. SECO Energy is not immune to the economic downturn, even as a not-for-profit utility. We continue to battle supply and labor shortages, and the price for every item we stock to build new infrastructure and maintain our over one-billion-dollar electric system has increased dramatically. 

 

In a recent cost-of-service study presented to the Board of Trustees in the February meeting, these rising fixed costs were formalized, and a customer charge increase is needed. 

 

Effective on bills calculated after May 1, the monthly customer charge increases from $1 per day (roughly $30 per month) to $34.50 per billing cycle. SECO’s rates remain very competitive compared to investor-owned and municipal utilities in our area, across the state and nationwide.

 

SECO Energy’s 2022 Capital Budget was $76,520,000 but necessarily increased to $119,795,800 to cover these rising costs in 2023. Costs to members must increase accordingly.

 

The customer charge is the line-item fee on monthly billing statements that collects for the fixed costs of providing service.

 

Learn more about the customer charge increase from our CEO in the Annual Meeting video at SECOEnergy.com or YouTube. 

 

 

 

 

Read the full April 2023 SECO News online.

 

SECO News, April 2020

 

Duncan’s Digest – Name the New IVR Virtual Assistant

 

I have exciting news to share. SECO’s new interactive voice response (IVR) phone system launched in early March. The system is available 24/7, is user-friendly and is a big leap forward in customer service technology.

May 2018 SECO News Duncan's Digest

 

The former phone system was in desperate need of an upgrade. With recent laws banning handheld phone use while driving, the new natural language IVR is a safer alternative and is easier to navigate.

 

The new IVR features a virtual assistant who uses natural language technology mimicking a real conversation. Previously manual tasks can now be completed virtually with full automation. Without pressing numbers on your keypad, you can report an outage, initiate a billing inquiry or make a payment arrangement at any time without speaking to a representative. Members can also log into SmartHub at SECOEnergy.com and request a payment arrangement.

 

Using the new IVR, you can check the status of an existing outage, learn the estimated restoration time and crew status. The IVR’s outage component functions much the same as the online StormCenter platform. Members who aren’t so tech-savvy will receive the same information and level of service as online members.

 

Another benefit of the virtual assistant is its call back feature. If you have tried to call us on Monday morning or the Tuesday after a holiday, you may have noticed longer hold times. With the virtual assistant, you can request a call back during normal business hours Monday through Friday from 8 a.m. to 7 p.m. This call back saves your place in the queue, and you don’t have to wait on hold. A future phase of the IVR will include virtual assistance with high usage inquiries, meter re-reads, new service connects, disconnects and transfers.

 

The virtual assistant is our newest SECO representative who can assist thousands of members simultaneously. This will come in handy during hurricane season when perhaps 100,000+ are without power at once like during Hurricane Irma.

 

We like our virtual assistant a lot and think she needs a name. I’m asking for your help and want to give you a chance to listen to the great features of the new IVR. Visit our Name the IVR page or click on the homepage banner. Play the four sample recordings of our new virtual assistant. Verify your account information and cast your vote for one of the name options:

 

1. Electra
2. Ernestine
3. Katie Kilowatt
4. SECO Elle
5. Trudy Transformer

 

Your entry places you in a drawing to win one of five great prizes: a $250 SECO bill credit, a Ring doorbell, a Nest Learning Thermostat, an Amazon Alexa and an Amazon fire tablet. Enter before May 15. We’ll announce our new virtual assistant’s name and contest winners in June SECO News.

 

This new system is indeed state-of-the-art technology and it came with a corresponding price tag. The good news is that it will pay for itself over the years as more members experience it firsthand and are willing to self-serve using the IVR. No employees will be displaced by the new technology. I encourage members to use it to their advantage and ours as a not-for-profit cooperative committed to affordable, reliable electric service for years to come.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

Right Tree, Right Place April 2020 SECO News

 

Right Tree, Right Place

 

What is green, creates oxygen and can help you reduce your annual energy costs? Trees, of course! Choosing the right tree to plant in the right place can help you reduce energy costs and reduce tree-related power outages.

 

Plant trees to the south, southwest or west side of structures to reduce cooling costs in the summer. Native Florida shade trees that grow well in Central Florida according to the University of Florida’s Institute of Food and Agricultural Sciences (UF/IFAS) are Florida elms and hophornbeam trees.

 

Block fall and winter winds by planting evergreens and shrubs on the north and west side of structures. UF/IFAS lists hollies, southern magnolias and sweetbay magnolias as native Floridian evergreen shade trees. For shrubs, choose azaleas, bottlebrush, Indian hawthorn, juniper, loropetalum or tea olive. Plant shrubs close to your home’s foundation to insulate against cold weather.

 

Trees growing too close to power lines can cause sparks, fires, power outages and shock hazards. Maintain a clear zone of 15 feet on each side of an overhead line. Before planting a tree, consider its mature height and its proximity to overhead power lines. Trees that grow to a mature height of 40 feet or higher should be planted at least 50 feet away from power lines. Small ornamental trees or shrubs that will not exceed 25 feet in height are best to be planted closer to lines, but outside the clear zone.

 

 

Advice from the Old Farmer's Almanac January 2020 SECO News

 

Advice from The Old Farmer’s Almanac

 

THE OLD FARMER’S ALMANAC lists April 1st and 2nd as well as the 27th through the 29th to turn April showers into May flowers by planting aboveground crops. For belowground crops, plant on April 9th and 10th or the 18th or 19th. Are you planning on spring cleaning? The best day to wash windows is the 20th through the 22nd. Clean your floors on either the 18th or 19th and paint on the 7th or 8th.

 

Safety Corner Downed Line Dangers April 2020 SECO News

 

Safety Corner – Downed Line Dangers

 

Overhead power lines are a necessary component of SECO Energy’s electric system. Never touch an overhead line – even if the line is broken and on the ground after a storm. Always assume an overhead line is energized. Touching it could cause severe injury and even death.

 

Never lean a ladder against a power line or trim trees growing too close to lines. Warn children not to play on or near electric equipment. Do not allow children to fly kites or toy planes, climb trees or release balloons near power lines.

 

Use these tips to help keep you and your family safe from the risk of contacting an energized power line.

 

April Safe Digging Month April 2020 SECO News

 

April – #SafeDiggingMonth

 

Spring’s warmer weather adds to-do items to your list. Before picking up a shovel to install a new fence, plant a garden or add landscaping or trees, contact 811 to locate the underground utilities on your property.

 

Florida law requires you to call 811 or go online before digging. The 811 service is free. April is #SafeDiggingMonth – remember to call 811 or visit Sunshine811.com before you dig!

 

Read the full April 2020 SECO News online.

Florida Fauna & Flora – Oleander

FLORIDA FAUNA & FLORA – OLEANDER

 

With its beautiful pink, red or white flowers growing at the end of its branches, oleander is a popular choice for planting. Oleanders can grow six to 20 feet tall. This plant flourishes in warm regions, withstanding extreme heat, poor soil, water shortages, salt spray and lack of proper tree trimming care. For growers with less-than-green thumbs, oleander may be an ideal choice for your home landscape.

 

Despite its beauty, oleander is also very poisonous. Ingesting large amounts can be fatal especially for small children and animals. The heart, central nervous system and gastrointestinal systems are all affected. For these reasons and depending on your circumstances, it’s important to evaluate whether oleander is a good choice for your location. With its hardy characteristics and eye-catching colors, it is sure to be an aesthetic hit!

 

Reminder – trees growing into power lines can cause outages, sparks or fires. Planting trees in the right place on your property can reduce cooling and heating costs helping you use less energy. For more tips on planting the right tree in the right place and saving energy visit Right Tree, Right Place.

 

Read the full June 2019 SECO News online.

Energy Insider – 1st Quarter

Autonomous Taxis Coming Soon to a Village Near You

 

Autonomous Taxis – Coming Soon to a Village Near You!

 

The future is now! Autonomous taxi company Voyage Auto has launched a pilot program in The Villages, Florida, specifically the Village of Virginia Trace. The self-driving taxi program, unveiled earlier this year, is as an added benefit for the residents in The Villages. This is simply a taxi service for folks who need to get to or from somewhere but do not have their own transportation or perhaps don’t feel comfortable driving. Ryan McCabe, Operations Manager with The Villages, states; “We believe in what Voyage Auto is trying to do. We couldn’t be happier with the idea.”

 

The thing that makes this different from other transportation services is that there isn’t a person in the driver’s seat! This vehicle is fully autonomous and a ride can be arranged using the Voyage mobile app. In the near future, Voyage will be expanding their presence in The Villages on a neighborhood-by-neighborhood basis. Virginia Trace was chosen for the pilot because of its close proximity to Lake Sumter Landing. It is likely the same criteria will be used in choosing which neighborhood is next. Mr. McCabe stated, “With golf carts and Voyage, the residents might not need a car to live here.”

 

For those concerned with this “out-of-the-box” idea, Tom Hauburger, Director of Product for Voyage, states, “The technology investment we make is centered on safety and comfort.” The Voyage team understands the highest level of safety is expected and consumer comfort is a close second.

 

Keep an eye out for upcoming “try-ride” events at a location near you. Customers will have the opportunity to experience a ride into the future. Try-ride event dates will be announced once all of the details are finalized and locations are chosen.

 

Visit Voyage for more information about this revolutionary idea!

 

 

SECO Earns Tree Line USA Distinction

 

SECO Earns Tree Line USA Distinction

 

The wind is blowing, the rain is coming down sideways and ZAP, your power is out. Power is of the utmost importance to your business. Power drives the machines, lights and most likely everything essential to your operation. The last thing you need is a power outage. However, this is Florida where storms develop quickly and in some cases are severe enough to threaten your reliability.

 

When storms happen, trees pose the greatest hazards to the electric lines serving your facility. For this reason, SECO Energy has a services agreement with tree trimming contractors and also arranges for a very large contingent of tree trimming contractors to aid with restoration activities prior to a major storm or hurricane. Our vegetation management efforts are ongoing and a very important function to ensure reliability of your electric service. As a matter of fact, for twelve consecutive years, SECO Energy has been awarded the Tree Line USA Utility distinction from the Arbor Day Foundation. We are very proud of this achievement.

 

SECO Energy’s award-winning Vegetation Management team is comprised of five professionals who manage the program. According to April Hurst, Supervisor of Vegetation Management, “SECO’s goal is to prevent tree-related outages. We plan, direct and execute activities to clear the right-of-ways for any vegetative hazard posed to the electric lines from the substation all the way to the transformer that serves member facilities.” Doing this requires a massive amount of planning, supervision and the actual execution of the plan.

 

On average SECO Energy spends about $10,000,000 per year to execute the vegetation management plan. Our program is very aggressive and our proactive approach has greatly reduced the number of tree-related outages. “Although what we do is not always esthetically pleasing or pretty, it is necessary for the health of the tree and for line clearances – healthy trees planted in the right place do not cause outages,” advises Mrs. Hurst.

 

To ensure correct methods for trimming trees, SECO Energy hires certified arborists. Crews that specialize in tree trimming perform the actual work. The correct trimming methods maintain the health of the tree and minimize the threat to the electric system. Follow up inspections are performed by SECO professionals to ensure work has been performed correctly.

 

How can you help? Take notice of trees/tree limbs in close proximity of electric distribution lines serving your facility. Even if your service is underground, at some point it feeds into an overhead line. When adding landscape, be sure and plant the right tree in the right place – where there is little likelihood the tree will ever impact electric facilities. Talk to your Key Account consultant regarding any concerns you have.

 

For more information on our vegetation management program or for clarification of what SECO will trim versus your trimming responsibilities, visit our tree trimming page. Want to meet SECO vegetation management team in person? Join us on Saturday, April 27, 2019 for Earthfest at Arbor Day event in Tuscawilla Park in Ocala!

 

 

12 Annual Earth Day Celebration Sponsored by CEMEX

 

12th Annual Earth Day Celebration

 

If you are looking for a fun family event in Sumter County this April, look no further than the 12th Annual Earth Day Celebration in Center Hill, Florida. So what is this you may ask? The event is a partnership between the Sumter County School Board and CEMEX. This FREE event features a tour of the CEMEX mine and provides insight on the importance of mining and how it’s done while protecting and conserving our natural resources.

 

The Earth Day celebration includes many local environmental agencies who share useful information on a number of topics from water conservation to preventing pollution. Represented this year will be the UF/IFAS Extension Service, National Resources Conservation Service, Phosphate Research Institute, Florida Native Plant Society, Sumter County Master Gardeners and the Florida Forestry Service. SECO Energy will also be onsite to educate attendees on electrical safety and energy conservation.

 

Food and entertainment are part of the celebration. Enjoy a Grumpy’s famous ice cream and hot dogs cooked by Ring Power Corporation. Meet the animal ambassadors from the Florida International Teaching Zoo and learn all about bats. You can even hold a baby alligator and learn how to sculpt sand. The ever-popular Kids Fossil Dig will be open for children ages three to third grade along with the opportunity to plant a tree. The Same in Lame Jazz Ambassadors and the South Sumter High School Naval National Defense Cadet Corps will open the event with the Pledge of Allegiance and the Star Spangled Banner. Chorus and band groups from South Sumter Middle School, Wildwood Middle School and Wildwood Elementary School will perform their favorite songs.

 

The 12th Annual Earth Day Event is scheduled for April 13, 2019 at the CEMEX mine located at 530 W. King Highway in Center Hill. The fun begins at 10 a.m. and ends at 2 p.m.

 

 

 

BARBIE SHAW

Manager of Key Accounts & Energy Services
OFFICE: (352) 569-9787
CELL: (352) 303-3567
barbie.shaw@secoenergy.com

Hank Bolduc, SECO Energy Key Accounts Consultant

HANK BOLDUC

Key Accounts Consultant
OFFICE: (352) 569-9789
CELL: (352) 303-3546
hank.bolduc@secoenergy.com

Ryon Meyers, SECO Energy Key Accounts Consultant

RYON MEYERS

Key Accounts Consultant
OFFICE: (352) 569-9781
CELL: (352) 636-9593
ryon.meyers@secoenergy.com

Jeff Light, SECO Energy Key Accounts Consultant

JEFF LIGHT

Key Accounts Consultant
OFFICE: (352) 569-9790
CELL: (352) 303-3183
jeff.light@secoenergy.com

 

 

SECO Energy Earns 2019 Tree Line USA Recognition

SECO Energy is proud to announce it has earned the Tree Line USA Utility distinction from the Arbor Day Foundation. The cooperative has been named a Tree Line USA Utility for twelve consecutive years.

 

The Arbor Day Foundation created the Tree Line USA program to recognize public and private utilities for practices that protect and enhance America’s urban forests. A collaboration of the Foundation and the National Association of State Foresters, Tree Line USA promotes the dual goals of delivering safe and reliable electricity while maintaining healthy community trees.

 

To be named a Tree Line USA Utility, SECO follows the Arbor Day Foundation’s standards that include quality tree care, annual worker training, tree planting and public education, tree-based energy conservation programs and participation in an annual Arbor Day celebration event.

 

SECO contracts with professional utility tree trimming services that employ trimmers who are specially trained to perform work near electric lines. SECO’s contractors prune trees according to International Society of Arboriculture (ISA) and Tree Care Industry Association (TCIA) standards that maintain a healthy tree structure and appearance.

 

“Trees are a critical part of urban landscapes all across the United States,” said Dan Lambe, president of the Arbor Day Foundation. “Service providers like SECO Energy demonstrate that it’s possible for trees and utilities to co-exist for the benefit of communities and citizens.”

 

CEO Jim Duncan is proud of SECO’s Vegetation Management team for their Tree Line USA recognition, stating “Congratulations to our Vegetation Management team for helping SECO earn its 12th consecutive Tree Line USA recognition. Reducing the potential for tree-caused outages and SECO’s commitment to member satisfaction is a delicate balance. Trees growing too close to power lines are a leading cause of power outages in our service area. Communicating with members about trimming near their property and following industry best practices for tree care promote healthy community trees while lowering the number of tree-caused outages and shortening outage duration.”

 

SECO encourages members to plant the right tree in the right place to reduce energy consumption and save on energy costs. To reduce cooling costs, plant deciduous trees to the south, southwest or west sides of structures to reduce heat from the summer sun. To reduce heating costs, plant evergreens and shrubs on the north and west sides of structures to block winds. Trees that grow to a mature height of over 40 feet should never be planted near power lines.

 

Learn more about landscaping to reduce energy costs or planting the right tree in the right place online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO News, February 2019

DUNCAN’S DIGEST

 

SECO Energy is an advocate for members who choose to reduce their utility-supplied power by purchasing their own systems. In fact, as of mid-January, 1,050 SECO members have interconnected with SECO’s facilities by installing a member-owned solar array.

 

SECO News Duncan's Digest 2019

 

SECO members considering a solar investment are often frustrated by the confusion about return on investment, less-than-reputable contractors and dishonest business practices. To help inform and protect our members, SECO has completed an enhancement and redesign of the Solar Power section of our website. Valuable information from a trusted source is now just a click away.

 

Our new online tools like the Solar Estimator can help you determine the reduction in utility-supplied power for a specific system size/orientation. The 10-step process and timeline to interconnect with SECO’s system is outlined. We provide answers to frequently asked questions, an explanation of net metering, a sample bill and other resources. We’ve published a comprehensive checklist and list of resources for vetting and selecting a contractor.

 

When visiting the website, carefully read through “Selecting Your System.” This section explains how to determine system size and the math behind member generation. You’ll find advantages and disadvantages of different panel and inverter types keep reading to find insurance requirements (Florida Administrative Code requires insurance for systems over 10kW).

 

Most important, the interconnection process and agreement is enhanced with an online application. Members and contractors will now establish login credentials and register to begin the process online. Contractors can register and help manage the interconnection process and agreement on behalf of their client.

 

At every step of the process toward interconnection with SECO’s facilities, members and contractors will be notified via email to provide updates. We’re leaping into 21st Century technology by incorporating electronic signatures and communications into our new system.

 

But wait! Before you take another step toward solar, contact SECO for a free solar audit. Our Energy Services Specialists will visit your home and use the Solar Pathfinder to determine the amount of sun your home receives. Our expert will assess your roof, note home orientation and measure obstructions that may block solar power production.

 

Before signing a contract with an installer, do your homework. Let SECO help you research any potential return on investment. The calculation must include the system investment, maintenance and the cost of utility-supplied power used at night, chilly early mornings or cloudy days.

 

Attend SECO’s 81st Annual Meeting of the Membership on Saturday, March 23 for a live demonstration at our Solar Square. Gates open at 8 a.m. – join us for breakfast, snacks, live entertainment, gifts, the potential to win door prizes and top-notch hospitality of our local employees.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

 

 

SECO News Champion Tony Shaw February 2019
Meet SECO Champion Tony Shaw – an example of our 400+ SECO Champion employees. Tony is dedicated to providing exceptional service to members, co-workers and communities.

 

TONY SHAW – ENERGY SERVICES SPECIALIST

 

LENGTH OF SERVICE – 19 YEARS

 

“I make a difference.”

 

 

SECO Champion Tony Shaw is an Energy Services Specialist who is a subject matter expert on member-owned solar systems and energy-efficiency measures. As a Citrus County resident, he is often the SECO contact stationed in the Citrus County Emergency Operations Center during emergencies such as Hurricanes Irma and Matthew. Tony’s family has called Central Florida home for generations. He and his family enjoy fishing and golf, and he loves to spend time with his young grandson. Tony is proud that he helps members save money and reduce energy usage by conducting energy and solar audits. Tony is often out and about in the community offering energy-efficiency tips, providing money-saving ideas and sharing his knowledge of solar generation. Tony states, “People really trust and believe in SECO Energy as a company.”

 

 

 

SECO News FL Special Needs Registry February 2019

FLORIDA SPECIAL NEEDS REGISTRY

The Florida Division of Emergency Management has developed the Florida Special Needs Registry to allow residents with special needs to register with their local emergency management agency to receive assistance during a disaster. The statewide registry provides first responders with valuable information to prepare for disasters or other emergencies. The Special Needs Registry may help save your life. Visit the Florida Disaster website to locate your county and register.

 

 

 

SECO News ACSI February 2019

SECO IS TOPS!

Thank you, SECO Members, for rating your not-for-profit electric cooperative top in customer satisfaction. SECO received an outstanding ACSI score of 89 in 2018! When comparing SECO to average ACSI scores in the energy industry – SECO is a clear Florida and national frontrunner. Nationally, cooperative utilities averaged 77 in 2018. Scores for municipal and investor-owned utilities both averaged slightly lower at 75.

 

 

 

SECO News Move Over February 2019

MOVE OVER FOR SAFETY

 

Did you know that Florida law requires drivers to Move Over a lane – safely – for law enforcement, emergency, sanitation, utility vehicles, tow trucks and wreckers that are stopped on the roadside? Heed the law or pay a hefty fine – $100 to $500 (dependent on the county where cited) – and three points on your driving record.

 

If you can’t safely move over a lane – Slow Down to a speed that is 20 mph less than the posted speed limit.

 

In 2017, over 17,000 Move Over citations were issued in Florida– this includes 1,756 logged in SECO’s service area. There were 212 Move Over crashes in the state and 16 Move Over crashes in our area.

 

The fine will lighten your wallet and the points will damage your driving record. But the law is designed to protect defenseless roadside workers including SECO‘s line technicians. Let’s all Move Over and allow these folks to return home safely to their loved ones after a hard day’s work.

 

 

SECO News February 2019 Right Tree Right Place

RIGHT TREE – RIGHT PLACE

 

Spring is just around the corner and many of us are looking forward to planting a new landscape. For energy efficiency and safety, plant the right tree in the right place and always call 811 Sunshine One-call (it’s free!) before you dig. 811 will arrange for the free service of locating and marking underground utilities.

 

Did you know the right landscape plan can greatly reduce your annual energy costs? Deciduous trees planted to the south, southwest or west side of buildings can provide shade that helps reduce cooling costs. Evergreen trees planted on the north and west sides help to block winter winds and reduce heating costs.

 

When planning, consider the tree’s height when fully grown. Trees growing too close to lines are a safety hazard to SECO field employees and the public. Trees touching lines can cause sparks, fires, power outages and shock hazards. Never plant tall oak, pine, sycamore or palm trees near power lines.

 

Planning the right landscape today can avoid problems in the future, especially where power lines are concerned.

 

Read the full February 2019 SECO News online.

Nature’s Reflections – Right Tree – Right Place

Right Tree – Right Place Make all the Difference

 

Like real estate, it’s all about the location. As many have witnessed firsthand during one of Florida’s thunderstorms, tropical storms, or hurricanes whether a tree becomes a blessing or a curse depends a lot on its location. Storms, trees and power lines do not mix. Falling limbs and trees are SECO’s second leading cause of power outages and they can cause severe, costly damage to homes as well.

 

Around homes and work places, trees work as natural barriers for climate control. Plant trees strategically to provide shade in the summer and act as a natural barrier against cold winds in winter. Planting deciduous trees to the south, southwest or west side of buildings offers summer shade. Trees planted on the north and west sides can block winter winds and reduce heating costs.

 

Trees add beauty to the landscape, provide shelter for wildlife, create a playground for children and clean the air we breathe. The most direct impact trees have on us as human beings is the conversion of carbon dioxide into oxygen. It has been said that one mature tree, in just one growing season, provides oxygen equivalent to that required by one adult for a year.

SECO Energy Nature's Reflections Trees are Natural Climate Control

 

Plan before you plant. Do not plan during summer’s heat – use this time to design your planting scheme for when the weather cools. It’s important to do your homework before making a selection. Decide what size, shape, location, and type of tree you want and its characteristics. Does it drop leaves or have little seedlings coming up all over? Is it brittle, does it become hollow or has invasive root systems that may interfere with underground utilities or clog septic systems?

 

Research the tree’s possible height when mature – never plant tall trees near overhead power lines. During storms, limbs may break or the tree falls completely, causing extensive damage or outages. Once a tree has grown into an energized line, it can conduct electricity and become a safety hazard. Consequently, trees that have grown into the power lines must be trimmed to maintain a safe clearance and prevent outages. Once trees are cut out of the right-of-way, they never look as good as those planted well away from the power lines. Shorter varieties should always be used around utilities. Many shorter trees also flower, attracting hummingbirds and butterflies.

 

The right tree in the right place adds beauty and can be enjoyed for years to come.

 

Column & photos by Sandi Staton – sandi.staton@gmail.com

 

Read the full Nature’s Reflections article in the September 2018 SECO News online.

SECO News, August 2017

SECO News, August 2017 - Duncan's Digest, Third JD Power Award

 

Duncan’s Digest

Third J.D. Power Award!!

 

Thank you, members, for honoring SECO Energy with a third J.D. Power award. J.D. Power’s 2017 Electric Utility Residential Customer Satisfaction Study, has once again ranked your not-for-profit electric cooperative “Highest in Customer Satisfaction among Electric Cooperatives.” Our 2017 trophy marks a three-year streak of J.D. Power awards for SECO Energy’s customer satisfaction.

 

In 2015, J.D. Power named SECO “Highest in Customer Satisfaction among Midsize Utilities in the South.” The next year, J.D. Power placed cooperatives in a separate category and the cooperative set its sights on another win. We accomplished our original goal with a second win in 2016. And this year, we far exceeded our original goal with a third win, gaining the top spot and earning our “Triple Crown.”

 

The J.D. Power study measures customer satisfaction with electric utility companies by examining six factors:

  • Power Quality and Reliability
  • Price
  • Billing and Payment
  • Corporate Citizenship
  • Communications
  • Customer Service

 

SECO’s 2017 overall score is an incredible 789, which is a 20-point increase from our 2016 score.

 

SECO News, August 2017 - Duncan's Digest, Third JD Power Award, Triple Crown, visit jdpower.com for more information

 

How does SECO continue to rise above the competition and retain its customer satisfaction crown? The quick answer is the 400+ employees who make SECO the nation’s top electric cooperative. SECO employees are the best in the state, if not the nation. Our local employees are your friends, neighbors and family. SECO employees are the heart of the cooperative and without them, awards and recognition wouldn’t be possible.

 

I am beyond grateful for our employees and their dedication to not only customer satisfaction, but their dedication to our members. I am also thankful for the forward-thinking vision of our executive leadership team and the SECO Board Members who oversee the governance of the cooperative.

 

This third J.D. Power award culminates a decade-long effort to increase reliability, maintain low rates and provide world-class customer service to members. I am humbled by the praise and goodwill from our members and privileged to be employed by the best electric cooperative in the country.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

SECO News, August 2017 - Right Tree Right Place

 

Right Tree Right Place

 

Trees interfering with power lines are a leading cause of unexpected outages. When trees contact power lines they can create sparks, fires, shock hazards and as mentioned previously – power outages. To avoid these problems, SECO has developed a holistic Vegetation Management program that includes regular tree trimming and educating members about how trees save energy and reduce monthly bills.

 

Don’t plant trees close to power lines. Consider how tall the tree will be when it is mature. Plant small ornamental trees or shrubs at least 15 feet away from lines and plant the tallest trees at least 70 feet away. That small oak sapling planted today may one day grow into a majestic live oak towering 80 feet in the air.

 

SECO also encourages members to plant the right tree in the right place to reduce annual energy costs. Planting deciduous trees to the south, southwest or west side will provide your home with shade during the summer, which reduces your cooling costs. To reduce heating costs, plant evergreens and shrubs on the north and west sides of your home to block winter winds.

 

Learn more about how trees can reduce energy costs and tree planting ideas at SECOEnergy.com.

 

SECO News, August 2017 - Safety Corner: Move Over Law

 

Safety Corner

 

Move Over Law

 

When you see an emergency vehicle, tow truck, sanitation crew or utility vehicle on the road shoulder with lights flashing, do you reduce your speed or move over a lane?

 

You should. In fact, under Florida’s Move Over Law it’s mandatory. Utility workers, law enforcement personnel, EMTs and sanitation workers are at risk of being injured or killed by vehicles traveling at high rates of speed when working on the road shoulder.

 

SECO technicians routinely park near roadways and are particularly vulnerable to careless/distracted drivers who cause accidents. It is common to see a SECO Energy line technician replacing a pole or repairing lines while inside a bucket that is 40 or 50 feet aloft. Oftentimes this mid-air roadside work takes place in the dark and during thunderstorms. Technicians are focused on their assigned tasks and working safely, they may not be able to get out of the way if a vehicle crashes into their work area.

 

On a multi-lane road, the Move Over Law requires drivers to move over a lane away from the vehicle on the shoulder. If you cannot move over safely, the law
requires you to reduce your speed to 20 mph below the posted speed limit. On two lane roads where there isn’t a lane to move over into, the law requires you to reduce your speed to 20 mph below the posted speed limit. Drivers can be ticketed for failure to comply with the Move Over Law, which will cost you over $100, add points to your driving record and raise your insurance premiums.

 

Please do your part to ensure workers return home safely to their loved ones. Pay attention to the road, don’t text while driving, move over and slow down for emergency vehicles – it’s the law.

 

SECO News, August 2017 - Energy Savings: Solar Window Screens

 

Energy Savings

 

Solar Window Screens

 

Florida summers certainly offer chances for fun in the sun, but when humidity is at 100% and temps reach the triple-degree mark, energy bills increase. The sun’s heat transfers through your windows and raises the temperature inside your home. In turn, your HVAC unit runs more often and uses more energy – thus raising your electric bill.

 

What low-cost step can you take to prevent heat transfer into your home? Install solar window screens. Indoor shading techniques such as curtains and blinds block light and heat after it is already inside your home. Solar screens fight heat transfer through your windows on the outside of your home. These screens are designed to reflect up to 90% of the sun’s heat and glare before it enters your home without compromising visibility. Solar screens also provide a level of daytime privacy by preventing outsiders from peeking in your windows. The heavy screens provide a level of bug protection as well.

 

Solar screens come in a variety of colors to complement the aesthetics of your home. Visit our website for additional tips to reduce energy usage and lower your monthly bills.

 

Read the full August 2017 SECO News here.