StormCenter logo

Archive

SECO News February-March 2024

I am proud to report that SECO Energy continues to be a member satisfaction leader. SECO Energy completed its annual member-wide customer satisfaction survey, where over 1,700 members were asked to participate. The member responses were sent to the American Customer Satisfaction Index (ACSI®), a company that measures customer satisfaction across multiple industries throughout the entire United States.

 

Wynn's Wire

 

For 2023, SECO Energy received an ACSI score of “89” out of a maximum score of “100.” [1] SECO’s score is higher than all publicly measured investor-owned utility scores, cooperative utility scores, and municipal utility scores. SECO Energy’s score of “89” places the not-for-profit electric cooperative 17 points higher than the average investor-owned utility score of 72, as well as 18 points higher than the average municipal utilities score of 71, per the industry ratings in the 2023 ACSI Utility Sector Report.

 

Not only is SECO’s 2023 ACSI score of 89 higher than the average investor-owned utility or municipal utility score, but our score is also higher than the average cooperative utility. SECO scored 15 points higher than the average cooperative utility. For more information, please visit www.theacsi.org.

 

ACSI is the only national cross-industry customer satisfaction measure representing the U.S. economy. A wide range of industries and organizations of all types count on ACSI methodology to obtain science-based insights across the complete arc of the customer experience.

 

Thank you, members, for recognizing our commitment to outstanding member satisfaction and engagement. We are 100% committed to engaging with you and making sure SECO and its 400+ employees fulfill our mission to provide reliable and innovative energy services. Earning your trust is an accomplishment like no other.

 

Best regards,

 

Curtis Wynn

Chief Executive Officer

 

[1] Results based on data provided by SECO Energy, collected between December 4 and 8, 2023. ACSI did not regulate the survey administration or sample size. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

 


 

SECO News February - March 2024 A Message from Shannon Wright SECO Energy 2024 Scholarship Program

 

SECO Energy practices the seven Cooperative Principles through our efforts to achieve our Mission, Vision and Core Values. Our annual Scholarship Program is one such initiative that embodies the principles of Concern for Community and Education, Training, and Information.

 

SECO Energy’s Board of Trustees has approved $36,000 to fund the 2024 Scholarship Program. Up to twelve graduating high school seniors living in a home served by SECO will be awarded a $3,000 scholarship designed to ease the financial burden of pursuing higher education at an accredited institution in Florida.

 

As the labor pool in the energy industry narrows, cultivating and retaining local talent is critical. SECO Energy is seeking applicants who stand out in math and science and are keen on forging a career in energy-related fields. Whether technology, business, engineering, or mathematics, we support students with a passion for powering the future.

 

ELIGIBILITY CRITERIA:

 

• Eligible candidates must graduate from high school by the end of the 2023-2024 academic year (May/June) and enroll in a Florida-based college, university, or technical school by the conclusion of the same year.
• Applicants must reside in a household within SECO Energy’s service area or live with a parent or legal guardian who is an active SECO Energy member.
• Special consideration will be given to those seeking a STEM-related degree or aiming for a career in the energy sector. Relevant majors include computer science, mechanical engineering, electrical engineering, chemical, nuclear, environmental, civil, agricultural/biological, industrial, materials science, and various branches of mathematics.

 

EVALUATION PROCESS

 

When assessing applicants, SECO Energy will weigh financial need, academic accomplishments, community engagement, quality of the personal statement or essay, and relevance of the candidate’s major in preparation for a STEM-related or energy sector career.

 

APPLICATION DETAILS
Applications for the 2024 Scholarship Program are available online at SECOEnergy.com > Your Co-op > Scholarships. Completed applications must be submitted to SECO Energy by 5:00 p.m. on Monday, April 1, 2024.

 

For inquiries regarding SECO Energy’s 2024 Scholarship Program, please contact our Communications team.

 

GOOD LUCK, APPLICANTS!

 


 

SECO News February - March 2024 StormCenter and LightFinder Power and Area Light Outage Reporting

StormCenter is SECO Energy’s online outage reporting center. Not only can you report power outages using your smartphone or tablet, but SECO will also send you outage updates via email, text, voice message, or all three.

 

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. To report an outage, visit SECOEnergy.com > StormCenter and click
“Report Outage.” Enter the account holder’s last name and house number (or the account number or phone number). To find the status of a current outage, click on the “Check Status” tab.

 

Make sure you’re enrolled in outage notifications via email, text or voice message or a combination of the three. Once service is restored, we’ll send you a message that includes the outage cause and restoration time. You can also set do not disturb times. To choose notification preferences, visit SECOEnergy.com > StormCenter and click the “Manage Notifications” tab.

 

StormCenter allows you to report an area light malfunction, too. Choose LightFinder through the StormCenter platform to report area light malfunctions 24/7, including weekends, quickly and conveniently online. To report an area light that is completely out, flickering, or shining during daylight hours, visit SECOEnergy.com > StormCenter and choose “LightFinder.” In the search bar at the top left of the LightFinder map, enter the pole number or closest address. An icon represents each light. Working lights are shown as a green icon, while a red icon is a light that has already been reported as malfunctioning. The icon is orange if the light has been repaired in the last 24 hours. A gray icon represents an inactive light, and a blue icon is a member-owned light, which is the member’s responsibility to repair.

 

After completing the brief reporting form, remember to provide your email address to receive timely updates regarding the status of the light repair. Area lights are repaired as soon as possible. In most cases, repairs are completed within 24 hours.

 


 

SECO News February - March 2024 Energizing 2024 Landstone Substation Fuels Growth in Sumter County

 

The massive construction of Middleton, one of the newest communities in The Villages, continues rapidly. New homes, businesses, and schools are being built to support Sumter County’s population increase. As the community grows, so will the demand for reliable, affordable energy. SECO Energy’s newest advanced substation, our 50th called Landstone, plays a vital role in meeting this demand.

 

Central Florida and SECO Energy’s service area is growing. With this growth comes the critical need for a reliable and robust electrical infrastructure. SECO is strategically building and planning for growth to continue long into the future. Landstone, with its two 56-megavolt amp (MVA) power transformers, is the key to ensuring thousands of homes and businesses receive the necessary electricity.

 

Landstone utilizes two Duke Energy transmission lines in a looped configuration, creating redundancy that increases reliability for members served from the nearby Federal substation. By design, crews can restore service to members served by either substation through distribution backfeeding. This redundancy decreases the length of service interruptions and supports growing demand.

 

To view your area’s system improvements and expansion projects, visit us online at SECOEnergy.com > Contact > System Improvement Map.

 

Read the full February-March 2024 SECO News.

SECO Energy Tracking Hurricane Season Activity

SECO Energy is tracking tropical storm activity early in the 2022 Atlantic hurricane season. The remnants of the Pacific Tropical Storm Agatha reorganized in the Gulf of Mexico and the system is now referred to as Invest 91L which is currently a low-pressure system and is forecast to make landfall in Florida.

 

Currently, the tropical system remains highly disorganized and is located near the Yucatan Peninsula. The National Hurricane Center (NHC) forecast puts the storm near Florida’s west coast late Friday into Saturday. The spaghetti models are in close agreement that eventual landfall will be south of Bradenton.

 

SECO Energy’s service territory is on the outer edge of the projected rain and wind fields. Members will experience widespread rains and gusty winds in south Sumter and Lake Counties and in parts of Citrus County. There is already standing water in some areas and additional rain and high winds can cause downed trees and power outages for members.

 

CEO Curtis Wynn assured members that SECO Energy is StormReady. Wynn stated, “SECO Energy is tracking Invest 91L and the possible weather effects that this tropical system will bring to SECO’s service area. SECO is StormReady and prepared to respond to outages caused by 91L. I am asking members to prepare for not only Invest 91L but to proactively prepare for the possibility of tropical storms and hurricanes throughout the 2022 Atlantic hurricane season.”

 

StormCenter is SECO Energy’s outage and communications platform for members to report outages, check the status of an existing outage and enroll in outage communications and alerts via email, text, voice or all three. Visit StormCenter today and bookmark on your smartphone or tablet to report outages quickly and easily.

 

Major weather events can cause extended power outages. SECO Energy reminds members to follow safety protocols when using a generator during a power outage. Generators emit deadly carbon monoxide (CO) that is odorless and colorless. Thousands of people die each year from CO poisoning. Never operate a generator in an enclosed space including a garage. Always place the generator at least 15 to 20 feet away from your home and never in proximity to open windows.

 

Before operating a generator, thoroughly read and review the owner’s manual. Never plug a generator directly into an electrical outlet. This current flow is deadly for utility personnel. Keep children away from an operating generator and store fuel in approved containers. Do not smoke while fueling a generator. Always operate a generator in a dry space. If it is raining, use a canopy or cover. SECO Energy’s Hurricane Handbook includes generator safety tips and preparation for before, during and after a storm.

 

“Like” SECO Energy on Facebook and follow @SECOEnergy on Twitter for prize drawings, news releases, and severe weather alerts affecting SECO Energy’s service territory. Manage your outage notification preferences at StormCenter. To see when SECO Energy crews/contractors are working in your area, visit our new System Improvement Map. To learn more about SECO Energy as a not-for-profit cooperative, visit About SECO Energy.

 

SECO Energy Preparing for Tropical Storm Elsa

SECO Energy continues its preparations for Tropical Storm Elsa and the weather effects this storm will bring to its service area. Tropical Storm Elsa looks poised to make landfall at Cedar Key on Florida’s Gulf Coast sometime Tuesday evening.

 

The current forecast from the National Hurricane Center (NHC) shows Tropical Storm Elsa with maximum sustained winds up to 65 mph. The storm has stalled over western Cuba and has slowed to 14 mph as it moves northwest. Elsa’s tropical storm-force winds extend 75 miles from the center. There is still the potential for Tropical Storm Elsa to intensify as it moves past Cuba and into the Gulf of Mexico. The storm’s eventual landfall, final track and intensity continue to remain uncertain.

 

SECO members should be prepared for heavy rain from Tropical Storm Elsa beginning late Tuesday afternoon and lasting through Wednesday. The area along I-75 and west to the Gulf Coast will likely feel the most impact from Elsa. The wind speed is forecast to be sustained at 18 to 20 mph and wind gusts of 25 to 35 mph. The grounds are already heavily soaked after a rainy June. More rain could bring trees down and create extended power outages.

 

CEO Jim Duncan urges members to remain vigilant for Tropical Storm Elsa. He stated, “Tropical Storm Elsa has the potential to pick up speed, intensity and develop into a bigger storm. Don’t be caught off guard. Continue to follow the storm’s forecast, prepare your families, secure your homes and have your emergency supplies available and easily accessible. Members close to the west coast should be especially cautious.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text, voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored that includes the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. At StormCenter, members can view the outage map, enroll or manage notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by liking SECO’s Facebook page and following @SECOEnergy on Twitter.

SECO Energy Prepared for Tropical Storm Eta

SECO Energy is prepared for Tropical Storm Eta and its possible effects on its service territory. While Tropical Storm Eta’s ultimate track and intensity remain uncertain, SECO members should expect rain and wind to blanket the area.

 

The National Hurricane Center (NHC) forecasts that rainbands from Tropical Storm Eta will affect the area through Friday or Saturday this week. The tropical storm made landfall late Sunday evening in the Florida Keys. The current NHC track predicts Tropical Storm Eta will move southwest into the Gulf of Mexico and gain strength to become a hurricane; however, the models are quite varied.

 

SECO Energy Prepared for Tropical Storm Eta

 

SECO Energy is StormReady and prepared to respond to power outages caused by Tropical Storm Eta’s rainbands and wind gusts. SECO employee and contractor line crews, as well as tree crews staged across the system. Members should prepare for the possibility of rain and wind gusts from 25 to 40 mph in SECO’s area until Friday or Saturday. Above normal rains in October have left some areas saturated. Additional rain from Tropical Storm Eta could cause outages from trees falling into power lines.

 

Since the COVID-19 pandemic began in mid-March, SECO Energy has taken the necessary precautions to ensure the health and wellbeing of its employees and contractors. SECO’s line crews and contractors are the key to preserving service reliability for the cooperative’s 200,000+ homes and businesses within its service territory. The COVID-19 protections instituted for SECO employees and contractors may slow restoration effort.

 

CEO Jim Duncan stated, “Since the Atlantic hurricane season began in June, SECO Energy has been prepared for tropical storms or hurricanes. We are ready to respond to any power outages caused by Tropical Storm Eta with our full staff of support employees and line technicians as well as line and tree contractor crews staged across the system. We are monitoring Tropical Storm Eta closely. The track, intensity and forecast of tropical storms and hurricanes often changes, and we will keep members updated so they can be prepared.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. He advises, “StormCenter is available for members to report new outages or check the status of an existing outage using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status, start time and an estimated restoration time. You’ll also receive a notification when service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, enroll or manage notifications, check the status of an existing outage, report an area light issue and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

SECO Energy Monitoring Tropical Storm Isaias

SECO Energy continues to monitor Tropical Storm Isaias as it moves along Florida’s east coast. The storm was downgraded from a Category 1 hurricane to a tropical storm early Sunday morning. The current track brings the storm close to Jupiter and Melbourne.

 

The National Hurricane Center (NHC) forecasts that Tropical Storm Isaias will no longer make landfall along Florida’s east coast. The storm is moving northwest and has slowed to 8 mph with wind speeds at 60 mph. Forecasters predict that the storm will travel along Florida’s east coast toward the Carolinas. Tropical Storm Isaias will bring rain to the east coast from Florida to Maine.

 

Forecasters predict SECO’s service area could begin to feel the effects of Tropical Storm Isaias early Sunday afternoon into the early hours Monday morning. Members should expect wind gusts and heavy rains as Isaias’ rainbands move through the state. The strongest winds will affect SECO’s area beginning Sunday evening into the early hours Monday morning. The maximum sustained winds are expected to be upwards of 20 mph in eastern Marion County and Lake County with gusts up to 40 mph. Western Marion County, Citrus and Sumter Counties will have sustained winds at 18 mph with gusts up to 30 mph.

 

Since the COVID-19 pandemic began in mid-March, SECO Energy has taken the necessary precautions to ensure the health and wellbeing of its employees and contractors. SECO’s line crews and contractors are the key to preserving service reliability for the more than 200,000 homes and businesses the cooperative serves. The COVID-19 protections instituted for SECO employees and contractors could delay the restoration effort.

 

CEO Jim Duncan said, “Thankfully, Isaias has lost strength and is now a tropical storm instead of a hurricane. Nonetheless, SECO is ready for Isaias and its effects on our service area. We are warning members in Lake and Marion Counties to be prepared for heavy rains, winds and the possibility of power outages because of Isaias’ track through the state. Employees are ready to respond to outages. We will work until all members’ services are restored.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, enroll or manage your notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

SECO Energy Prepared for Hurricane Isaias

SECO Energy is prepared for Hurricane Isaias as its projected track shifts east, tracking the storm slightly farther away from Florida’s east coast. Currently, Hurricane Isaias is a Category 1 storm with winds up to 85 mph.

 

The National Hurricane Center (NHC) forecasts that the storm will likely travel along Florida’s east coast toward the Carolinas. Isaias is moving northwest at 15 mph. Hurricane-force winds extend outward from the storm’s eye up to 35 miles. Tropical-storm force winds extend from the center up to 175 miles. The final track and intensity of Isaias remain uncertain, and the NHC has not ruled out a Florida landfall.

 

Forecasters predict SECO’s service area could begin to feel the effects of Hurricane Isaias as early as late morning on Sunday through the evening. Members should expect heavy rains for at least 24 hours and sustained winds in the 10 to 25 mph range with gusts up to 40 mph. The higher wind speeds are expected in SECO’s eastern part of its territory.

 

Since the COVID-19 pandemic began in mid-March, SECO Energy has taken the necessary precautions to ensure the health and wellbeing of its employees and contractors. SECO’s line crews and contractors are the key to preserving service reliability for the more than 200,000 homes and businesses the cooperative serves. The COVID-19 protections instituted for SECO employees and contractors could delay the restoration effort.

 

CEO Jim Duncan said, “SECO and its employees are prepared for Hurricane Isaias’ effect on our service area. We expect that members in the eastern part of our service area, particularly Lake County, will experience power outages from the heavy rains, wind gusts and lightning. Employees are on stand-by and ready to respond to outages. We will work until all members’ services are restored.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, enroll or manage your notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

SECO Energy Tracking Hurricane Isaias

SECO Energy is tracking Hurricane Isaias as it moves closer to Florida. While Isaias’ track and intensity remain uncertain, SECO Energy is preparing for the weather effects this storm will likely bring to its service area.

 

The National Hurricane Center (NHC) forecasts that the storm will likely follow a path that will skirt Florida’s east coast and eventually make landfall in the Carolinas. The probable track has continued to shift east drawing away from a Florida landfall.

 

Forecasters predict SECO’s service area could begin to feel the effects of Hurricane Isaias beginning Saturday at 6 p.m. Members should expect heavy rains for at least 24 hours and sustained winds in the 30 mph range with gusts up to 40 mph.

 

Since the COVID-19 pandemic began in mid-March, SECO Energy has taken the necessary precautions to ensure the health and wellbeing of its employees and contractors. SECO’s line crews and contractors are the key to preserving service reliability for the cooperative’s more than 200,000 homes and businesses it serves. The COVID-19 protections instituted for SECO employees and contractors could delay the restoration effort.

 

CEO Jim Duncan stated, “Since the 2020 hurricane season began, SECO has been in regular contact with our weather forecasters for information about storms brewing in the tropics. We will continue to closely watch Hurricane Isaias and prepare to deploy field personnel to restore outages if needed in our area. If you haven’t refreshed your hurricane season supplies from last year, now is the time.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, enroll or manage your notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

Test Generators Today for Safe Operation Next Week

SECO Energy continues to monitor Hurricane Dorian’s uncertain track as it nears the Florida peninsula. Hurricane Dorian is now a Category 4 hurricane, but its track shifted to the east overnight. Forecasters predict Dorian may not make a Florida landfall. Instead it may travel along Florida’s east coast as a powerful CAT 3 or 4 hurricane, but hurricane-force winds extend for 30 miles and tropical storm force winds extend 105 miles. Even an off-coast path of a CAT 3 or 4 hurricane will impact SECO’s service territory – likely on Tuesday evening into Wednesday.

 

Major weather events often cause extended power outages. SECO Energy asks members using a generator to operate the equipment in a manner that promotes safety for yourself, SECO employees, its contractors and the public. Generators emit deadly carbon monoxide (CO) that is odorless and colorless. Thousands of people die each year from CO poisoning. Never operate a generator in an enclosed space including a garage. Always place the generator at least 15 to 20 feet away from your home and never in proximity to open windows.

 

Before operating a generator, thoroughly read and review the owner’s manual. Never plug a generator directly into an electrical outlet. This current flow is deadly for utility personnel. Keep children away from an operating generator and store fuel in approved containers. Do not smoke while fueling a generator. Always operate a generator in a dry space. If it is raining, use a canopy or cover. Test it today before the wind and rain hit next week. SECO Energy’s new Hurricane Handbook includes generator safety tips and preparation for before, during and after a storm.

 

CEO Jim Duncan warns members to remain vigilant. Duncan stated, “Hurricane Dorian’s track has shifted slightly to the east; however, SECO Energy’s service area will experience the effects of Dorian. Members should prepare for tropical-storm force winds and more rain in an already wet summer. Saturated ground will cause trees to fall on lines and may topple poles. Stay away from downed lines. Our members should prepare for the possibility of widespread and lengthy outages. If Dorian does not stay further offshore, we expect that damage may be significant and the restoration process lengthy.”

 

StormCenter is SECO Energy’s outage and communications platform for members to report outages, check the status of an existing outage and enroll in outage communications and alerts via email, text, voice or all three. Visit StormCenter today and bookmark on your smartphone or tablet to report outages quickly and easily. Once the hurricane has passed SECO’s area later next week, members should use our Daily Restoration Plan Map to identify if crews are working in their area that day. Click on the homepage banner to access the map.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

Energy Insider – 2nd Quarter 2019

SECO Energy Insider Second Quarter 2019 StormCenter

 

Here in the Sunshine State, we enjoy the glorious weather that draws thousands of visitors each year. Those beautiful bluebird colored skies just seem to be a magnet to people all over the country. However, the locals know that the weather, especially in summer, can take a turn for the worse very quickly. In those rare instances when the power goes out, SECO Energy’s StormCenter, can be a valuable asset.

 

StormCenter allows members to enroll in email, voice and text notifications related to outage detection and restoration. You can access StormCenter with your smartphone or tablet. You can choose to be notified about outages at your residence/business or at a loved one’s location. Additionally, you can select a “do not disturb” setting to prevent being contacted in the middle of the night. Communications are infinitely customizable to your own personal liking.

 

After you have completed your set up in StormCenter, you can report a new outage through this platform and also check the status of an existing outage. You will need the phone number associated with your account, your account number or take the easy route using just your name and house number. Once you submit your outage, you can rest easy knowing that your submission was successful because you will be notified almost instantly via a phone call, text or email (whichever you chose during your set up process).

 

Part of being ready for Florida storms is being able to manage your life through the storms. By enrolling in our StormCenter, you gain access related to crew status and your projected restoration time – valuable information to help you plan. You will also be notified when service is restored. This can prove to be especially beneficial if you are away from home. SECO Energy member Liz Mogg, co-owner of Mogg Farm Nursery in Oxford, says; “The outage reporting system is amazing. It makes it easy to report an outage and check the status of the repair crew. I also love the feature that notifies us when power has been restored.”

 

Within StormCenter is also a territorial map displaying current outages and the up-to-date status of each. If this isn’t enough, included is a place to request an area light repair if you have one that is not functioning properly. StormCenter is mobile friendly which allows for superior ease of use for all of our members. Enroll today and open the lines of communication to help you weather the storm!

 

Note: If a hurricane event causes widespread outages and restoration is projected to take days, SECO Energy will publish an interactive map devoted solely to the daily restoration plan.

SECO Energy Insider Second Quarter 2019 Let's Talk WAGES

 

Let’s talk WAGES and we’re not referring to your latest payroll. Instead we’re talking about water, air (compressed air), gas, electricity and steam. All are commonly overlooked applications within most facilities that deserve a little more attention if you’re looking for energy savings.

 

As your electric provider, SECO Energy installs metering as a means to measure and bill you for the electricity consumed at your location. Once the energy flows through the meter we can only make an educated guess as to exactly where that energy goes within your facility. If you have many different applications within your facility, it may be of benefit to consider sub-metering some of your larger loads or even an entire process.

 

Sub-metering allows you to gather information and determine if the equipment or process is operating as it should. It provides the necessary data to calculate a cost for specific areas. This can help you evaluate efficiency and provide insight when it becomes time to make critical decisions related to equipment replacement and/or operations. Sub-metering can also help you formulate a maintenance plan to prioritize work so your focus is where it needs to be to ensure an efficient operation.

 

A good example of sub-metering is a project by Lake County School Board (LCSB). The LCSB installed sub-meters on all water mains to capture the loss of water from sinks, toilets, and chillers. “We use watersignal.com services to actively monitor water losses at each facility,” notes Tony Kranke, Energy Manager at LCSB. “We get instant alerts from the service should our water usage fall outside of acceptable levels. This proactive approach has saved a great deal of money for LCSB and we’re very proud of this.”

 

There are many instances where sub-metering is worth pursuing. Facilities that have an enormous need for compressed air can benefit from identifying air leaks and implementing a plan for repair. Having sub-metering on compressed air allows ongoing monitoring. By setting a baseline, monthly comparisons make it easy to recognize when losses occur.

 

When it comes to sub-metering of electricity, think first about your larger electric loads. Maybe it’s a chiller, a production line, a crusher or one of your more critical items. Collected data allows you to analyze run-times in both the short and long term and spot check as needed.

 

While you may not have all five elements of WAGES, it may be worth taking a look at what you do have to determine if sub-metering is right for you. Developing a picture beyond the meter will allow you to make better decisions moving forward.

SECO Insider 2nd Quarter 2019 Constructive Criticism

 

Do you have an employee who feels like he/she is being personally attacked when you’re trying to provide constructive criticism? Sometimes choosing your words carefully can make a difference and still allow you to get your point across. Experts suggest the following:

 

• Instead of focusing on the person, focus on the work.

 

For example, rather than say “if you were more organized you could get this done quicker” you might say “perhaps sorting by date and adding a calendar reminder will prevent delays moving forward.” Solution-oriented communication is less threatening.

 

• Keep your communication short.

 

Example after example is not needed for most employees and you don’t want to sound like you’re nagging. Sticking to the point indicates your confidence in a person’s ability to understand the “first time” you mention the concern.

 

• When communicating, find the “positives.”

 

Positive statements reinforce to the employee that you care about them and that your focus is on what needs to be corrected rather than what they have failed to do.

 

• Acknowledge a person’s feelings.

 

If your employee is defensive, understand that defensiveness is almost always a response to criticism. Counteract by using a soft tone and evaluate whether there is some part of the reaction that is your responsibility. Also, it’s ok to let your employee know you understand his or her feelings and that the concern is not personal.

SECO Insider 2nd Quarter 2019 Member Spotlight: CEMEX

 

Every American born will need approximately 1.62 million pounds of stone, sand and gravel, 64,750 pounds of cement, 21,148 pounds of clay and 22,224 pounds of phosphate rock in addition to 3.5 million pounds of minerals, metals, and fuels in their lifetime.

 

With a total of three mines in SECO Energy’s service area, CEMEX, the third largest mining company in the world, is helping to meet the needs of a growing population. Through mining and manufacturing, CEMEX produces cement, concrete, crushed aggregate and more.

 

Although many people use the terms “concrete” and “cement” interchangeably, they are very different products. Cement is the most widely used construction material in the world and can be cast into many shapes and colors. It provides unmatched durability in terms of strength and resistance to weather extremes. It is a fine mineral powder obtained from the calcination of a mix of limestone, clay and iron ore.

 

Ready-mix Concrete is a mixture of cement, water and aggregates (sand and rock) used in a wide range of construction projects including home foundations, driveways, roadways, bridges, dams, buildings and more.

 

Crushed aggregate provides needed bulk to concrete mixes to enable them to harden into materials capable of withstanding immense weight and virtually all forces of nature. They are used in highways, walkways, parking lots, airport runways, railways and many other applications. Examples of aggregates include sand, crushed rock and gravel obtained from natural mines.

 

Just as DNA is the building block of life, mining is literally the building block of infrastructure. From transportation to structures, homes and offices, the products produced from mining are the foundation of our working society.

 

Learn more about CEMEX and their operations online.

 

BARBIE SHAW

Manager of Key Accounts & Energy Services
OFFICE: (352) 569-9787
CELL: (352) 303-3567
barbie.shaw@secoenergy.com

Hank Bolduc, SECO Energy Key Accounts Consultant

HANK BOLDUC

Key Accounts Consultant
OFFICE: (352) 569-9789
CELL: (352) 303-3546
hank.bolduc@secoenergy.com

Ryon Meyers, SECO Energy Key Accounts Consultant

RYON MEYERS

Key Accounts Consultant
OFFICE: (352) 569-9781
CELL: (352) 636-9593
ryon.meyers@secoenergy.com

Jeff Light, SECO Energy Key Accounts Consultant

JEFF LIGHT

Key Accounts Consultant
OFFICE: (352) 569-9790
CELL: (352) 303-3183
jeff.light@secoenergy.com