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SECO News, October 2020

 

Duncan’s Digest – Power Cost Adjustment Lowers Bills

 

SECO Energy’s mission is to construct, maintain and restore the electric system that serves over 210,000 homes and businesses in the counties we serve. As a not-for-profit electric cooperative that operates for our members, we are proud to provide safe, reliable, affordable electric service and offer world-class customer service.

 

May 2018 SECO News Duncan's Digest

 

This month I have good news to share – SECO is once again lowering the cost of electric service. Beginning October 1, we are applying a higher member-favorable Power Cost Adjustment (PCA) credit to your bill. The PCA appears as a line item on your monthly bill titled “Hot Bucks.”

 

Since January 1, 2020, our rate for the first 1,000 kilowatt-hours (kWh) consumed has been $116.90. The reduction on October 1 will lower the amount by $4.50 per 1,000 kWh to $112.40 or approximately 4 percent.

 

The monthly bill’s PCA factor fluctuates based on the amount SECO pays for power purchased from our wholesale provider Seminole Electric Cooperative, Inc. We work closely with Seminole to ensure the lowest rates possible for members. When the wholesale cost of purchased power decreases, we pass the savings along to you.

 

Providing affordable electric service is a high priority for a not-for-profit electric cooperative like SECO. Going back to January 2014, the rate for 1,000 kWh was $127.75. We applied several member-favorable PCA adjustments since early 2014 to correspond with fuel cost decreases. There were times when fuel costs rose and we had to adjust the PCA to reflect the increase but for the most part, the PCA changes have consistently lowered members’ bills.

 

Between January 1, 2014, and October 1, 2020, the price for 1,000 kWh of electricity has decreased by $15.35 or over 12 percent.

 

SECO also wants to help you use our product efficiently and reduce your monthly energy consumption. Visit our Energy Efficiency page to complete the Home Energy Assessment for an online energy audit. Try the Energy Estimator to calculate the energy use and costs for your electronics, lighting, appliances and more.

 

The relationship between members and their electric cooperative is unique. It’s rare that a company wants you to use less of its product at a lower cost. That’s the cooperative difference. It is our privilege to serve as your electric provider.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News October 2020 Phantom Load It's A Real Scare

Phantom Load – It’s a Real Scare

 

Many everyday electronics consume electricity when plugged into an outlet even when turned “off.” TVs, DVD players, computer equipment, game or audio systems, cable boxes and phone or device chargers are the common culprits. This small amount of energy consumption called phantom load adds up to a real energy consumption trick.

 

Past studies estimate that phantom load is responsible for 10 to 20% of residential electricity consumption in the United States alone. Homes may have 20 to 40 sources of phantom load. The Department of Energy’s (DOE) website at energy.gov references a Lawrence Berkeley National Laboratory study that promotes electric power strips. Instead of unplugging multiple devices, a flip of the power strip switch turns off all devices plugged into the strip. Smart plugs are also available for devices such as cell phones that stop using electricity when the battery is charged.

 

What are some opportunities to scare away phantom load in your home? An old electric clock or TV in a spare bedroom? A battery charger for a forgotten tool? How about a computer and printer that is in use only once a week?

 

Ready to battle phantom load? Unplugging appliances and resetting clocks can be a chore. Our online Energy Estimator calculates the energy used and costs for common electronics and appliances in your home.

 

Don’t be scared – SECO’s Energy Estimator tool is available at no cost to you along with the Home Energy Assessment. Submit your Estimator with your email address and we’ll send you additional energy-efficiency treats – no tricks here. Both tools provide energy-efficiency advice tailored to the Energy home.

 


 

SECO News October 2020 Advice From The Old Farmer's Almanac

Advice from The Old Farmer’s Almanac

 

Autumn/winter skies offer planetary treat. The Old Farmer’s Almanac recommends looking for Mercury, Venus, Mars, Jupiter and Saturn in the autumn and winter skies. Mercury’s position closest to the sun makes it visible during twilight hours in November and December, and Venus is visible as a morning star. Mars is visible all night on October 13 and will continue to be brightly visible through 2020. Jupiter will be visible during the first half of the night in autumn but will pass near Saturn in winter. Look for Jupiter and Saturn to pass closely during the solstice on December 21. Saturn is visible before midnight through autumn. Remember, Jupiter is much brighter than Saturn.

 


SECO News October 2020 StormCenter

StormCenter

Visit StormCenter to view our interactive outage map, subscribe to email, text and voice notifications for outages, check the status of an existing outage and more. You’ll find storm preparation tips and guidance in our Hurricane Handbook online.

 


SECO News July 2020 Keep It Clear - We Work Here

Keep It Clear – We Work Here

 

Safety is our top core value at SECO Energy. Our Keep It Clear – We Work Here campaign promotes and ensures a safe working environment for our employees and contractors.

 

Members sometimes place obstructions such as plants, fences, shrubbery and other lawn items that block personnel’s safe access to SECO equipment. Members are responsible for keeping SECO-owned equipment and the area surrounding equipment clear. Obstructions are a safety hazard to employees and contractors and create longer restoration times.

 

The whyfors of the need for clearance on all sides are safety driven. Multiple employees work on this type of equipment while it’s energized – often in the dark and in adverse weather conditions. Our focus is on the safety of our field employees and contractors who maneuver around equipment with eight-foot hot sticks and bulky testing equipment. Battling shrubs, potted plants, fencing, bird baths, sharp objects and other obstructions can delay restoring power and prevent us from doing so safely. One slip or a difference of a sliver of an inch could result in an employee or contractor getting seriously injured or killed.

 

We are conducting equipment inspections across the service area. View the diagrams and photos on the opposite page as a clearance guide for transformers, secondary enclosures and meters. In addition to this SECO News article, you will be receiving email, text or voice notifications warning to clear obstructions around electric equipment. If you have an obstruction and an Energy Services Specialist must visit the property after multiple attempts to garner cooperation, disconnection of service may occur. This step is a last resort but one that is supported by our Terms & Conditions of Service.

 

Visit our Keep It Clear – We Work Here page if you have questions.

 


SECO News October 2020 EV Charger Winner!

EV Charger Winners

 

We have two EV Level Two charger winners to announce this month. Frank Maglio from The Villages is the August winner. We dropped by Mr. and Mrs. Maglio’s home to deliver the EV charger. The couple already has an electric hybrid Ford Fusion and was so excited to be a winner! Simon Johnson from Clermont is the September winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles page for more information.

 

Watch SECO News for next month’s charger winner.

 


SECO News October 2020 Winner's Circle

Winner’s Circle

 

Congratulations to Jerome Szelak of Leesburg, who is the winner of a Nest Learning Thermostat. In a July SECO News promotion, we entered all members enrolled in surge protection by August 15 in this prize drawing. Mr. Szelak’s name was drawn at random from thousands of Surge MitiGator enrollees.

 


SECO News October 2020 Scam alert Solar Scam

Scam Alert – Solar Scams

 

Scam artists have new tricks up their sleeves. We hear more and more from members who are concerned about solar scams. Remember these wise words: If it sounds too good to be true, it’s most likely a trick.

 

The latest solar scams are installers posing as SECO Energy contractors. Members report seeing groups of people walk up and down the streets in neighborhoods insisting that all residents must be on a “solar plan” or SECO will receive a fine. They threaten that SECO will raise rates astronomically and attempt to harass or intimidate you into investing in a solar array that may cost you big bucks.

 

Slam the door on these scammers! They are not authorized SECO Energy contractors. We do not force members to enroll in “solar plans” or buy expensive equipment.

 

You may have seen posts on social media or yard signs advertising “free solar” or “no electric bill solar.” These claims are also too good to be true. Solar panels and their installation are expensive and never “free.” This claim often relates to leasing solar panels. Here’s how it typically works: The homeowner enters into a lease agreement or a power purchase agreement (PPA) with a solar installer. The system belongs to the solar company, not the homeowner. The company then sells the energy produced back to you at a fixed price per kilowatt hour (kWh). If kWh rates go down at your local utility, you are stuck paying the solar company the fixed rate. The homeowner is still connected to the utility grid and now pays a bill to the solar contractor and their local utility. You’ll also likely end up with a lien on your home until the system is paid off – whether you lease or finance the system.

 

A competent, reputable solar installer will meet with you to determine your goals when installing a solar system on your home. They will review your recent consumption history to help you choose the system size that meets your needs. They will not make promises that are too good to be true. Homeowners with solar panel systems interconnected to SECO’s electric system still receive a monthly bill. Members who have solar systems without battery or generator backup will continue to use utility-supplied power at night or when the sun isn’t shining and are billed a monthly customer charge. Homeowners will not have power during a utility outage unless they invest in a robust battery or generator backup system.

 

SECO Energy is a partner for members who choose to reduce their utility-supplied power by installing a solar system. We will not try and dissuade you from choosing to reduce your utility-supplied power by investing in solar. Our Energy Services team specializes in solar system knowledge and will be happy to help you navigate the false advertising and claims made by less-than-reputable solar contractors and installers.

 

We have a host of resources online, visit the Is Solar Right for You? page. You’ll find an FAQ section, view a sample solar bill, a net metering explanation and independent resources to research the facts and dispel solar myths and false claims. If you decide solar is right for you, SECO provides an easy to navigate online Interconnection Platform where you and your contractor will collaboratively plan your system installation.

 

Read the full October 2020 SECO News online.

SECO News, September 2020

 

Duncan’s Digest – Peak of Hurricane Season

 

The 2020 Atlantic hurricane season has been especially active. According to the National Oceanic and Atmospheric Administration (NOAA), the possibility of a hurricane forming is highest during September.

 

May 2018 SECO News Duncan's Digest

 

Hurricanes are massive tropical cyclones. Typically, hurricanes reach a width of 300 miles or more. The distinctive center eye is a calm space, while the eyewall outside of the eye holds the densest clouds and the storm’s highest winds. A storm’s outer rainbands are heavy thunderstorms that bring rain, lightning and tornadoes. These bands can extend out as much as 300 miles from the storm’s center eye. Hurricane-force winds – 74 mph and higher – can extend to 150 miles outward from the eye. Tropical-storm force winds – 39 mph to 73 mph – can reach out as far as 300 miles.

 

The right side of the storm is the most dangerous. A storm’s side is relative to its path. A westward-moving storm’s right side is north. Cyclone storms spin counterclockwise in the northern hemisphere and move forward as well. On a storm’s right side, the winds are moving in the same direction as its forward motion. These two velocities create higher wind speeds; thus, the likelihood of storm surges, stronger winds and tornadoes is higher on the storm’s right side than the left.

 

Living in Florida, the threat of hurricanes is a yearly reality. Unfortunately, these storms can cause extended power outages even for a system like SECO’s that is well constructed and rigorously inspected and maintained.

 

I urge you to prepare for the worst. This month’s edition of SECO News focuses on preparing for a storm, what to do during and after a storm and interesting facts and information found in our Hurricane Handbook – available online and as a brochure from one of our Member Service Centers. Review our “people and pets” supply list, enroll in outage notifications and alerts through StormCenter, sign up for the Florida Special Needs Registry, research generator safety tips and more.

 

SECO Energy is StormReady and prepared for the possibility of tropical storms and hurricanes that may come our way. COVID-19 may complicate an emergency restoration response this year, so patience and cooperation will play an even more important role than in the past. I assure you that we will perform at our very best within the bounds of health and safety for both members and employees.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

*source: www.weather.gov and www.noaa.gov

 


 

September SECO News Hurricane Stats

 

Hurricane Strength Stats

 

The Saffir–Simpson wind scale classifies hurricanes that exceed the intensities of tropical depressions and tropical storms into five categories distinguished by the intensities of sustained winds.

 

CAT 1 74 to 95 MPH
CAT 2 96 to 110 MPH
CAT 3 111 to 129 MPH (major)
CAT 4 130 to 156 MPH (major)
CAT 5 157 MPH or HIGHER (major)

 

Even tropical storms can cause significant damage and flooding. Most storm casualties are from drowning and not wind. Always heed weather warnings, evacuate as instructed and don’t drive into high water. Keep your family safe.

 


 

Hurricane Handbook

 

Restoration Priority – Who’s First?

 

SECO Energy provides world-class reliability to 200,000+ homes and businesses. Unexpected outages due to weather, vehicle accidents, equipment issues, animal or tree contact with lines result in utilities being unable to guarantee 100 percent uninterrupted electric service.

 

During emergency restoration with widespread damage, SECO Energy’s first responsibilities are shelters, hospitals, schools and government agencies like emergency ops centers, fire stations and law enforcement facilities. SECO’s next priority is large commercial accounts supplying food, water and damage-recovery supplies. Feeders with the largest number of members served are next. Our goal is to restore service to the highest volume of members as quickly as possible.

 

Disconnecting in Advance: Myth or Fact?

 

Many years ago, it was a common practice for utilities to completely de-energize their electric systems ahead of a storm to prevent damage during the storm. SECO Energy does not employ this practice.

 


 

SECO News September 2019 Before a Storm

 

Florida’s Special Needs Registry:

 

Do you have a family member who lives in your home who has special needs? Register with the Florida Division of Emergency Management at floridadisaster.org before a storm hits to receive county-specific lifesaving information. If an evacuation or emergency is declared, you will receive alert information from local emergency management by signing up with your county’s emergency alert notifications (Alert Citrus, Alert Hernando, Alert Marion, Alert Levy, Alert Lake, Alert Sumter, Alert Pasco). Visit your county’s Emergency Operations online to sign up for the alerts you would like to receive.

 

Members Using Medical Equipment:

 

Residential members’ accounts coded as having medically necessary service are not the priority after a storm with widespread damage. These members should prepare before storm season for the possibility of extended outages that could last for days. If you are dependent on electric-powered medical equipment, register with your county emergency management center’s Special Needs Registry. Most important, purchase a generator for use during power outages.

 

Outage Notifications:

 

Visit us online and click StormCenter at the top right. Scroll down and select “Manage Notifications.” Log in with your account number or phone number. View and update your preferences for email, text or voice notifications. Set do not disturb parameters.

 

Add StormCenter App to Mobile Device Home Screen:

 

Click the StormCenter menu on our website. Select the Outage Map tile. Tap the Share Arrow. Select “Add to Home Screen” from options.

 

Bookmark Daily Restoration Plan Map:

 

SECO utilizes this interactive map when the Emergency Response Plan is activated. This map is different from the StormCenter outage map. The Restoration Plan Map displays the areas where crews are working each day and helps you know when you can reasonably expect service restoration. Access this map from the website home page banner during emergencies.

 

Supply Stock Up – Seven Days

 

September 2019 SECO News Supply Stock Up - Seven Days

 

Pro Tips:

 

Turn your refrigerator and freezer to the coldest settings. Only open refrigerator and freezer doors when necessary. Move freezable foods into the freezer. A refrigerator will keep food cold for about four hours after a power outage; a full freezer will keep food frozen for about 48 hours.

 

Move your emergency supplies into a secure room with no windows or fireplaces.

 


 

SECO News September 2019 During a Storm

 

Hunker Down – Stay Informed

 

During a storm, remain indoors and prepare to wait out the weather safely. Stay informed with a battery-powered weather radio. Be ready to relocate your family and pets to a secure location in your home with no windows or fireplaces. Break out the family board games and preserve your phone’s battery power.

 

No Restoration in Winds Above 35 MPH

 

SECO Energy invests heavily in an aggressive vegetation management program to keep our overhead lines clear. Still, severe storms with high winds create tree-related outages. Once sustained wind speeds reach 35 mph, it is not safe to use bucket trucks or perform restoration. When wind speeds have fallen below 35 mph, SECO deploys employees and mutual aid to begin restoration.

 

Tornadoes – Watch vs. Warning

 

Tornadoes are vertical funnels of rapidly spinning air, often referred to as nature’s most violent storm. Winds can reach speeds of 300 mph. Tornadoes are associated with severe thunderstorms. Tornadoes are likely during a hurricane.

 

Tornado Watch: Tornadoes are possible in/near the watch area. Check supplies and your safe room. Be ready to act fast if a warning is issued or you suspect a tornado is approaching.

 

Tornado Warning: A tornado has been sighted or indicated by weather radar. There is imminent danger to life and property. Go immediately to your safe room, interior room or hallway. Avoid windows.

 

If you experience a tornado, stay clear of downed power wires and damaged buildings. Treat downed lines as if they are energized.

 


 

SECO News September 2019 Electric System 101

 

Electric System 101

 

High Voltage Transmission Lines: These supply power to our 48 substations that serve 210,000+ homes and businesses. If a storm damages a transmission line, substations also lose power. Much of the transmission serving SECO’s substations is owned/operated by Duke Energy. If Duke’s lines are down, SECO cannot restore power to members until these lines are repaired.

 

Distribution Substation: A substation serves thousands of members. Our line crews inspect substations to determine if problems stem from transmission lines feeding into the substation, the substation itself, or if problems exist further down the feeders and lateral lines.

 

Feeder Distribution Lines: When problems cannot be isolated at a substation, distribution lines are inspected. These larger lines originate from substations and distribute power to large groups of members in our service area.

 

Lateral Distribution Lines: These smaller lines deliver power to transformers, either mounted on poles or placed on pads for underground service and provide power to smaller groups of members in less densely populated areas.

 

Service Lines: The service line is the line between a transformer and your residence or business.

 


 

SECO News September 2019 Generator Safety

 

Generator Safety

 

Stationary Generator: A permanently affixed generator installed by a licensed technician with an approved disconnect and transfer switch that isolates your home’s circuits from SECO Energy and eliminates the risk of backfeeding on utility lines.

 

Portable Generator: A common type of generator that does not require a licensed technician to install. Use extension cords to plug certain appliances into the outlets on the generator. Never operate indoors.

 


 

September SECO News Hurricane Supplies Word Search

Hurricane Supplies Word Search

 

Need help deciding what to include in your hurricane supply kit? Complete our hurricane supplies word search to get started. You can find a list of hurricane essentials on our Storm Preparation page.

 

Hurricane Supplies Word Search September SECO News

 


 

SECO News September 2019 After a Storm

 

Return Home – Assess Damage

 

If your home or business is damaged and it is safe, turn off your main breaker to prevent fires. If appliances are wet, turn off each appliance’s main breaker. Once you’ve turned the breaker off, unplug the wet appliance.

 

If fuses blow when your power is restored, turn off the breakers and contact a licensed electrician. Always call an electrician or an appliance repair service if in doubt.

 

Debris Cleanup

 

Once a storm has passed, ensure that you and your home are safe while power is being restored. Do not make debris piles that interfere with utility trucks. Keep piles away from power lines, transformers and downed lines for safety and speedy restoration. Call your county’s emergency operations center if public roadway debris prevents utility and emergency vehicle access.

 

SECO News September 2019 Move Over It's the Law

 

Move Over It’s The Law

 

• Move over a lane for law enforcement, emergency, sanitation, utility vehicles and tow trucks.
• If you can’t move over, slow to 20 mph less than the posted speed limit.
• If the posted speed limit is 20 mph or less, slow down to 5 mph.

 

#MoveOverFlorida

 


 

September SECO News Safety Corner

 

Safety Corner

 

Hurricanes, tropical storms and tornadoes bring high winds that can knock down power poles and bring power lines crashing to the ground. Wires and poles on the ground create a hazardous situation. Always assume lines on the ground are live and that you or a loved one can be injured or killed.

 

NEVER touch a downed pole or line. If poles or lines are down in your area, please stay away. Keep children and grandchildren safely inside where they cannot play near the downed poles or wires. Warn your neighbors of the danger.

 

If you see power poles or lines on the ground, call SECO Energy or 911 to report.

 

Read the full September 2020 SECO News online.

SECO Energy Monitoring Tropical Storm Isaias

SECO Energy continues to monitor Tropical Storm Isaias as it moves along Florida’s east coast. The storm was downgraded from a Category 1 hurricane to a tropical storm early Sunday morning. The current track brings the storm close to Jupiter and Melbourne.

 

The National Hurricane Center (NHC) forecasts that Tropical Storm Isaias will no longer make landfall along Florida’s east coast. The storm is moving northwest and has slowed to 8 mph with wind speeds at 60 mph. Forecasters predict that the storm will travel along Florida’s east coast toward the Carolinas. Tropical Storm Isaias will bring rain to the east coast from Florida to Maine.

 

Forecasters predict SECO’s service area could begin to feel the effects of Tropical Storm Isaias early Sunday afternoon into the early hours Monday morning. Members should expect wind gusts and heavy rains as Isaias’ rainbands move through the state. The strongest winds will affect SECO’s area beginning Sunday evening into the early hours Monday morning. The maximum sustained winds are expected to be upwards of 20 mph in eastern Marion County and Lake County with gusts up to 40 mph. Western Marion County, Citrus and Sumter Counties will have sustained winds at 18 mph with gusts up to 30 mph.

 

Since the COVID-19 pandemic began in mid-March, SECO Energy has taken the necessary precautions to ensure the health and wellbeing of its employees and contractors. SECO’s line crews and contractors are the key to preserving service reliability for the more than 200,000 homes and businesses the cooperative serves. The COVID-19 protections instituted for SECO employees and contractors could delay the restoration effort.

 

CEO Jim Duncan said, “Thankfully, Isaias has lost strength and is now a tropical storm instead of a hurricane. Nonetheless, SECO is ready for Isaias and its effects on our service area. We are warning members in Lake and Marion Counties to be prepared for heavy rains, winds and the possibility of power outages because of Isaias’ track through the state. Employees are ready to respond to outages. We will work until all members’ services are restored.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, enroll or manage your notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

SECO Energy Prepared for Hurricane Isaias

SECO Energy is prepared for Hurricane Isaias as its projected track shifts east, tracking the storm slightly farther away from Florida’s east coast. Currently, Hurricane Isaias is a Category 1 storm with winds up to 85 mph.

 

The National Hurricane Center (NHC) forecasts that the storm will likely travel along Florida’s east coast toward the Carolinas. Isaias is moving northwest at 15 mph. Hurricane-force winds extend outward from the storm’s eye up to 35 miles. Tropical-storm force winds extend from the center up to 175 miles. The final track and intensity of Isaias remain uncertain, and the NHC has not ruled out a Florida landfall.

 

Forecasters predict SECO’s service area could begin to feel the effects of Hurricane Isaias as early as late morning on Sunday through the evening. Members should expect heavy rains for at least 24 hours and sustained winds in the 10 to 25 mph range with gusts up to 40 mph. The higher wind speeds are expected in SECO’s eastern part of its territory.

 

Since the COVID-19 pandemic began in mid-March, SECO Energy has taken the necessary precautions to ensure the health and wellbeing of its employees and contractors. SECO’s line crews and contractors are the key to preserving service reliability for the more than 200,000 homes and businesses the cooperative serves. The COVID-19 protections instituted for SECO employees and contractors could delay the restoration effort.

 

CEO Jim Duncan said, “SECO and its employees are prepared for Hurricane Isaias’ effect on our service area. We expect that members in the eastern part of our service area, particularly Lake County, will experience power outages from the heavy rains, wind gusts and lightning. Employees are on stand-by and ready to respond to outages. We will work until all members’ services are restored.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, enroll or manage your notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

SECO Energy Tracking Hurricane Isaias

SECO Energy is tracking Hurricane Isaias as it moves closer to Florida. While Isaias’ track and intensity remain uncertain, SECO Energy is preparing for the weather effects this storm will likely bring to its service area.

 

The National Hurricane Center (NHC) forecasts that the storm will likely follow a path that will skirt Florida’s east coast and eventually make landfall in the Carolinas. The probable track has continued to shift east drawing away from a Florida landfall.

 

Forecasters predict SECO’s service area could begin to feel the effects of Hurricane Isaias beginning Saturday at 6 p.m. Members should expect heavy rains for at least 24 hours and sustained winds in the 30 mph range with gusts up to 40 mph.

 

Since the COVID-19 pandemic began in mid-March, SECO Energy has taken the necessary precautions to ensure the health and wellbeing of its employees and contractors. SECO’s line crews and contractors are the key to preserving service reliability for the cooperative’s more than 200,000 homes and businesses it serves. The COVID-19 protections instituted for SECO employees and contractors could delay the restoration effort.

 

CEO Jim Duncan stated, “Since the 2020 hurricane season began, SECO has been in regular contact with our weather forecasters for information about storms brewing in the tropics. We will continue to closely watch Hurricane Isaias and prepare to deploy field personnel to restore outages if needed in our area. If you haven’t refreshed your hurricane season supplies from last year, now is the time.”

 

Duncan also reminded members that SECO Energy’s StormCenter outage reporting and communications platform offers outage alerts. “StormCenter is available for members to report outages using their smartphones or tablets 24 hours a day, 7 days a week. Members should also enroll in outage notifications and alerts via email, text or voice message, or all three. An alert is sent when the system recognizes that your service has been interrupted. The alert will include crew status and an estimated restoration time. You’ll also receive a notification when the service is restored, and we will include the cause of the outage if it is known at that time.”

 

Members should visit StormCenter and bookmark the site on their smartphones or tablets. On StormCenter, members can view the outage map, enroll or manage your notifications, check the status of an existing outage, report an area light outage and more.

 

Stay up to date on weather affecting SECO Energy’s service area, the latest news releases and cooperative updates by “liking” SECO’s Facebook page and “follow” @SECOEnergy on Twitter.

Generator Safety Tips for Atlantic Hurricane Season

The 2020 Atlantic Hurricane season runs from June 1 through November 30. This year, forecasters at the Department of Atmospheric Science at Colorado State University (CSU) predict tropical storm and hurricane activity will be well above average. SECO Energy warns members to keep safety in mind while using a generator during power outages.

 

Before purchasing a generator, learn the difference between stationary and portable generators. Stationary generators are permanently affixed with an approved disconnect and transfer switch. This switch isolates a home’s circuits from SECO Energy’s electric system. This isolation is critical to eliminate the risk of electricity backfeeding onto SECO’s lines. Installing a stationary generator and disconnect and transfer switch is not a do-it-yourself job. Portable generators are more common and less expensive than stationary generators. Homeowners use extension cords to plug appliances directly in to the portable generator.

 

When major weather events cause extended power outages, homeowners often utilize generators. SECO asks members using a generator to operate the equipment in a manner that promotes safety for homeowners, their families, SECO employees and contractors and the public.

 

Generators emit the deadly, colorless, odorless gas carbon monoxide (CO). Thousands of people die each year from CO poisoning. Never run a generator in an enclosed area such as a house, garage or covered porch. Never place a generator outside of an open window where CO can leach into the home. The Centers for Disease Control and Prevention (CDC) recommends installing a battery-operated CO detector in your home. Choose an area where the sound of the alarm will wake the home’s inhabitants. Outside of bedroom doorways is a good choice.

 

Never operate a generator in the rain – you can be shocked or killed. Plug appliances directly into the portable generator or use an extension cord to prevent electric shock. If using extension cords, choose a heavy-duty outdoor extension cord with a watt or amp rating equal to the sum of the appliance. Examine extension cords for cuts, tears or frays – replace damaged extension cords.

 

Fuel the generator safely to avoid fires. Do not fuel a generator while it’s in operation. Gasoline and diesel fuel should be stored in approved containers and out of the reach of children. Extinguish all flames, including cigarettes, during fueling. Stage a fully charged fire extinguisher near the generator.

 

Generator engine parts are scorching hot while the machine is running and take time to cool after the machine is off. Touching engine parts can result in severe burns. Keep children away from running generators. If the generator is faulty, contact a qualified technician for repair or service. Repairing or servicing a generator is a job best left to a professional. Test the generator at the start of hurricane season.

 

SECO Energy is StormReady and prepared for the 2020 Atlantic hurricane season. Members should prepare for the possibility of tropical storms and hurricanes by assembling an emergency supply kit, enrolling in StormCenter outage notifications and bookmarking StormCenter and SECO’s daily restoration plan map on their smartphone or tablet. Through StormCenter, members receive outage alerts via email, text, voice message or all three that include crew status and estimated restoration time. Members will receive follow-up outage communication with updated restoration times and the outage cause if known. StormCenter is available online at SECOEnergy.com>StormCenter.

 

For more information about generator safety, visit our Generator Safety page. “Like” SECO on Facebook and “follow” @SECOenergy on Twitter for news releases and cooperative updates.

SECO News, June 2020

 

Duncan’s Digest – High Risk Hurricane Season

 

My background by trade is accounting and finance. I have a healthy belief in data analysis to project trends. The percentages below certainly get my attention and should grab yours as well.

 

May 2018 SECO News Duncan's Digest

 

The Department of Atmospheric Science at Colorado State University (CSU) published its Atlantic hurricane season forecast in April. These experts predict the 2020 Atlantic hurricane season will have above-normal activity. This includes the probability of major hurricanes (Category 3, 4 and 5) to make landfall along the U.S. coast and in the Caribbean based on historical and 2020 probability trackers.

 

Historically between 1878 and 2017, Florida had a 51% probability of a hurricane spinning into the state. The probability of a major hurricane was 21%. CSU’s probability tracker for 2020 reflects an increased chance of 68% of a hurricane affecting the state. The probability that at least one major hurricane will make Florida landfall is 31%.

 

For the Gulf Coast, the probability of at least one major hurricane making landfall is 44% which is above the historical average. For the U.S. east coast including Florida, the probability of at least one major hurricane making landfall this year is 45% which is also above average.

 

While these statistics are troubling, the fact is that living on the Florida peninsula surrounded by water, we are bound to feel the effects of tropical storms and hurricanes. Preparing before they happen is critical.

 

SECO Energy is StormReady and strongly encourages your family to practice hurricane preparedness. Our storm hardening efforts include replacing aging distribution poles, upgrading transmission poles from wood to concrete and trimming trees that encroach on power lines.

 

StormReady also includes our $1 million investment in our outage map, reporting tools, status checker and communications platform called StormCenter. Members can proactively enroll to receive outage communications through email, text, voice messages or all three.

 

StormCenter identifies the service locations affected by an outage and proactively sends a notification with the estimated restoration time, crew status and more. Once service is restored, you’ll receive a message that includes the outage cause if known. You can set do not disturb times if you don’t want to be called in the middle of the night about an outage or restoration. To choose notification preferences, visit StormCenter on the website and click on the Manage Notifications tab.

 

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. Click “Report Outage” and enter the account holder’s last name and house number (or the account or phone number). Find the status of an existing outage on the Check Status tab.

 

Create a StormReady plan for your family that includes gathering emergency supplies, reading our Hurricane Handbook, enrolling in county alerts and saving your county Emergency Operations Center (EOC) number on your phone.

 

Prepare for the worst, hope and pray for the best and know that it is our privilege to serve as your energy provider.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


SECO News June Generator Safety

 

Generator Safety

 

Are you considering purchasing an in-home generator as a back-up power source during unexpected power outages? Know the difference between stationary and portable generators and learn safety tips that save lives.

 

Stationary generators are permanently affixed with an approved disconnect and transfer switch that isolates your home’s circuits from SECO Energy’s electric system. This isolation eliminates the risk of backfeeding onto utility lines. Installing a stationary generator is not a DIY project. Contact a licensed electrician.

 

Portable generators are more common than stationary. Portable generators use extension cords to plug desired appliances into the generator.

 

Generators emit deadly carbon monoxide (CO) gas that is odorless and colorless. The Centers for Disease Control and Prevention recommends installing a battery-operated CO detector in your home. Place the detector where the alarm will wake you up – just outside bedroom doorways is a good choice. Never run a generator outside an open window or in an enclosed area such as a garage. Also, never use a generator in the rain. You can be shocked or killed.

 

Always read your unit’s safety and instruction manual before operating. Visit our Generator Safety page for more safe operating tips and watch our video to learn how to size a generator correctly.

 


SECO News June 2020 Winners' Circle

 

Winners’ Circle

 

Welcome ELECTRA as our new IVR virtual assistant. Thank you, members, for voting to help us name our newest SECO representative. ELECTRA assists with billing inquiries, outage reporting, checking the status of a current outage and automated payment arrangements.

 

ALL MEMBERS WHO VOTED WERE ENTERED TO WIN ONE OF FIVE GREAT PRIZES.

 

Winners:

 

$250 SECO BILL CREDIT – Amanda Robertson, Clermont

 

RING DOORBELL – Larry Bocharski, Deland

 

NEST LEARNING THERMOSTAT – Scott McConnell, Lake Panasoffkee

 

AMAZON ALEXA – John Halpin, Ocala

 

AMAZON FIRE TABLET – Warren Hammersla, The Villages

 

Congratulations winners!

 


SECO News June 2020 Pennies From Heaven Count

 

Pennies from Heaven Count – Enroll Today

 

Thousands of SECO residential members and small business owners have been unable to pay their electric bills since the economic effect of COVID-19 hit. Can you help? Enroll in our Pennies from Heaven program to round up your monthly bill to the nearest dollar. The donated pennies fund bill payment assistance for SECO members. The average donation is $6 per year. Visit our Pennies from Heaven page to enroll. Members can also enroll through SmartHub. Choose “Bill & Pay” and click on “Pennies from Heaven.” You will need to accept the Terms & Conditions and click “Round bill to next dollar each month.”

 

If you prefer to make a one-time donation, send a check to SECO Energy, Attn: Corporate Communications, P.O. Box 301, Sumterville, FL 33585.

 

For members who have already enrolled, thank you for your generosity and your willingness to help your neighbors and communities. Your pennies make a difference in the lives of members in need. If you need help, text or call Florida 211 for resources in your area supported by SECO Pennies from Heaven funding.

 


SECO News June Emergency Operations Center Contacts (EOC)

 

EOC Contacts

 

AS PART OF YOUR FAMILY’S STORMREADY PLAN, sign up for emergency alerts from your local Emergency Operations Center (EOC). Visit your county’s EOC website for resources such as shelter information, storm planning, evacuation orders and more.

 

To enroll in your county’s emergency alerts, visit the Florida Disaster website. Enter the county or city and follow the enrollment link. Program your county’s number on your phone to have at your fingertips.

 

Citrus County EOC (352) 527-2106 or (352) 746-5470

 

Hernando County EOC (352) 754-4083 or (352) 754-4111

 

Lake County EOC (352) 343-9420

 

Levy County EOC (352) 486-5213

 

Marion County EOC (352) 369-8100

 

Pasco County EOC (727) 847-8137

 

Sumter County EOC (352) 689-4400

 


SECO News June 2020 Hurricane Handbook

 

Hurricane Handbook

 

The SECO Energy Hurricane Handbook is your one-stop guide to being StormReady before, during and after a storm.

 

The Hurricane Handbook defines hurricane category strength, outlines our restoration priority and dispels the myth that SECO disconnects service in advance of an approaching storm. Before a storm arrives, bookmark both StormCenter and our Daily Restoration Plan map on your smartphone or tablet. Enroll in your county’s alert notifications at FloridaDisater.org. We’ve included a seven-day supply stock-up list for you and your pets and advice for members who require electricity for medical equipment. Back-up generation is critical for these special needs members.

 

What to do during a storm? Hunker down and stay informed. Remain indoors and prepare to wait out the weather safely. SECO Energy crews are dispatched to begin restoration only after winds are under 35 mph. Read about the difference between a tornado watch versus a warning. Read the sections on Electric System 101 and Generator Safety.

 

Assess your home or business to make sure it’s safe before you return. If you experience damage, turn off your main breaker if it is safe to do so. If appliances are wet, turn off each appliance’s breaker and then unplug. Check our above ground and underground service diagrams to assess electric damage and know when to call an electrician for repairs.

 

Focus on your family’s safety by heeding storm watches and warnings. Stock up on hurricane essentials – buy early. When a storm approaches supplies sell out quickly.

 

Read the full June 2020 SECO News online.

SECO Energy Infrastructure Damaged by Tornado

A strong, severe line of thunderstorms passed through SECO Energy’s Central Florida service area today. A tornado damaged some of SECO’s electric facilities but the SummerGlen substation’s critical infrastructure appears largely unscathed.

 

This powerful weather system knocked down poles and lines in the area causing outages for about 3,500 Marion County SECO members. The tornado was captured on video crossing over I75 near SECO Energy’s SummerGlen substation in southwest Marion County near County Road 484. The substation serves SECO members in the SummerGlen and Marion Oaks subdivisions and the surrounding area. There were no physical injuries reported from this morning’s torrential winds and rains.

 

Trucks owned by SECO’s tree trimming contractor Nelson Tree Service that are regularly staged at the SummerGlen substation sustained damage. A pickup was tossed nearly 100 feet and windows of larger vehicles were shattered by debris. The fence and much of the landscaping at the SummerGlen substation suffered damage and at least one home in the SummerGlen neighborhood sustained significant damage.

 

CEO Jim Duncan stated, “We are immensely grateful that no SECO employees, contractors or residents were injured during today’s severe weather. As soon as it was safe to do so, crews were dispatched to the area to begin the assessment and restoration effort. We are making good progress and should have all members’ service in southwest Marion County restored this evening.”

 

Crews are working to repair the damage near where the tornado touched down. Downed poles are being replaced as well as sections of downed lines. Stay away from downed lines; do not touch or approach as the line may still be energized. Warn children to never touch downed power lines.

 

Duncan continued, “Atlantic hurricane season begins on June 1 and our summer storm season seems to have arrived a little early this year. Now is a good time to enroll in surge protection and to update your contact information to receive proactive outage notifications through our StormCenter platform.”

 

Visit StormCenter and choose Manage Notifications to enroll in email, text or voice messages or all three.

 

“Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

Hundreds tune in to SECO Energy’s First Virtual Annual Meeting

SECO Energy hosted its first Virtual Annual Meeting on Saturday, March 28. Hundreds of members tuned in to watch the live stream of the cooperative’s 82nd Annual Meeting, and nearly 8,000 members voted on Annual Meeting business prior to the start of the virtual meeting.

 

SECO Energy decided in early March to significantly change the format of the traditional on-site Annual Meeting to a Virtual Annual Meeting in response to the Centers for Disease Control (CDC) advisories to prevent the spread of COVID-19. The CDC advised limiting gatherings to less than 50 people. In recent years, attendance at SECO’s popular on-site Annual Meeting had surged into the thousands.

 

SECO Energy Board President Jerry Hatfield called the Meeting to order at 10:30 a.m. and closed the voting platform. SECO’s Vice President of Corporate Communications and Energy Services Kathryn Gloria led the invocation and Pledge of Allegiance and introduced the Board Trustees, CEO and Cooperative Attorney. Board Secretary/Treasurer Bill James certified the Official Annual Meeting Notice before Mr. Hatfield began the President’s Report.

 

President Hatfield welcomed the members who tuned in live and explained the Annual Meeting quorum requirements. Mr. Hatfield stated, “SECO Energy is required to achieve a quorum to conduct official Annual Meeting business. With the help of a Bylaws revision passed by the membership last year, achieving a quorum is now more efficient and inclusive. We can count member participation in voting on Annual Meeting business – either electronically, in person or by mail as part of the quorum.”

 

SECO Energy CEO Jim Duncan began his CEO Report after Mr. Hatfield completed the President’s Report. Mr. Duncan addressed the audience, “Good morning and welcome to the 82nd Annual Meeting of the Membership and our 1st Virtual Annual Meeting. My presentation will be much the same as it is live, but this year members will avoid the large crowd. Limiting large gatherings is a key precautionary measure to protect against the spread of COVID-19, and a virtual meeting is the right choice this year to protect our members and employees.”

 

Mr. Duncan continued his CEO Report with his traditional military salute, first responders recognition and appreciation, introducing the senior staff and applauding the Board of Trustees and employees. Mr. Duncan spoke to the virtual audience about the cooperative’s 2019 financial results, growth, SECO’s new interactive voice response (IVR) virtual assistant, our StormCenter platform and recent customer satisfaction successes.

 

Cooperative Attorney Scott Gerken certified the 2020 Annual Meeting voting results. In total, 7,895 members voted on 2020 Annual Meeting business. As to the Bylaws Revision: Gerken certified 7,320 “Yes” votes, 198 “No” votes and 377 members abstained. As to the 2019 Annual Meeting Minutes approval: Gerken certified 7,484 “Yes” votes, 39 “No” votes and 372 members abstained. Mr. Gerken announced, “The 2020 Bylaws Revision and 2019 Annual Meeting Minutes are clearly approved by the membership.”

 

SECO Energy established a special phone number, email address and social media presence for the Virtual Annual Meeting. A panel of SECO employees interacted with members who posed questions and comments that were read and answered during the meeting by the CEO.

 

Mr. Duncan concluded the Virtual Annual Meeting by stating, “Thank you for your patience and understanding with today’s event – held virtually in the interest of public health. Your wellbeing is the highest priority as we made the decision to go virtual. The continued health of our employees is critical to keeping our system up and running.”

 

The meeting ended with the announcement of prize winners. All 7,895 members who voted were entered into the random drawing for 96 prizes. Grand prize winners are: Tammy Webb from Tavares won the 2010 Chevy Colorado 4X4; the two winners of the 2016 EZGO golf carts are William A. Wiggins from Leesburg and Terry Lester from Tavares; the $1,500 cash prize was won by Rebecca Tinder from The Villages; $1,000 cash prize went to William Boe of The Villages; and two $500 cash prizes were won by Marcia Klepinger and Thomas Wible both from The Villages. Other prizes including Apple TVs, Instapots, tool sets, Amazon Fire tablets and TVs will be shipped directly to winners. SECO will arrange for delivery of grand prizes.

 

The Virtual Annual Meeting concept was well received by members who complimented the cooperative’s decision to go virtual. CEO Jim Duncan elaborated, “SECO will evaluate the cost benefit associated with hosting a virtual meeting and may consider this approach for the future rather than holding an extremely large on-site meeting. We were actually at a point last year with maxed capacity and must find an alternative. Inviting 200,000+ people to an event with a capacity of less than 10,000 is risky. We must find more cost-effective options that encourage member participation. By mail and electronic voting worked well this year, so that is an avenue we’ll continue – with prizes of course as incentive to participate. Next year, however, we are considering a smaller, scaled-down business meeting along with a virtual option for the majority of the membership. It will be up to the Board of Trustees to approve our direction before it’s time to budget for 2021.”

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO News, April 2020

 

Duncan’s Digest – Name the New IVR Virtual Assistant

 

I have exciting news to share. SECO’s new interactive voice response (IVR) phone system launched in early March. The system is available 24/7, is user-friendly and is a big leap forward in customer service technology.

May 2018 SECO News Duncan's Digest

 

The former phone system was in desperate need of an upgrade. With recent laws banning handheld phone use while driving, the new natural language IVR is a safer alternative and is easier to navigate.

 

The new IVR features a virtual assistant who uses natural language technology mimicking a real conversation. Previously manual tasks can now be completed virtually with full automation. Without pressing numbers on your keypad, you can report an outage, initiate a billing inquiry or make a payment arrangement at any time without speaking to a representative. Members can also log into SmartHub at SECOEnergy.com and request a payment arrangement.

 

Using the new IVR, you can check the status of an existing outage, learn the estimated restoration time and crew status. The IVR’s outage component functions much the same as the online StormCenter platform. Members who aren’t so tech-savvy will receive the same information and level of service as online members.

 

Another benefit of the virtual assistant is its call back feature. If you have tried to call us on Monday morning or the Tuesday after a holiday, you may have noticed longer hold times. With the virtual assistant, you can request a call back during normal business hours Monday through Friday from 8 a.m. to 7 p.m. This call back saves your place in the queue, and you don’t have to wait on hold. A future phase of the IVR will include virtual assistance with high usage inquiries, meter re-reads, new service connects, disconnects and transfers.

 

The virtual assistant is our newest SECO representative who can assist thousands of members simultaneously. This will come in handy during hurricane season when perhaps 100,000+ are without power at once like during Hurricane Irma.

 

We like our virtual assistant a lot and think she needs a name. I’m asking for your help and want to give you a chance to listen to the great features of the new IVR. Visit our Name the IVR page or click on the homepage banner. Play the four sample recordings of our new virtual assistant. Verify your account information and cast your vote for one of the name options:

 

1. Electra
2. Ernestine
3. Katie Kilowatt
4. SECO Elle
5. Trudy Transformer

 

Your entry places you in a drawing to win one of five great prizes: a $250 SECO bill credit, a Ring doorbell, a Nest Learning Thermostat, an Amazon Alexa and an Amazon fire tablet. Enter before May 15. We’ll announce our new virtual assistant’s name and contest winners in June SECO News.

 

This new system is indeed state-of-the-art technology and it came with a corresponding price tag. The good news is that it will pay for itself over the years as more members experience it firsthand and are willing to self-serve using the IVR. No employees will be displaced by the new technology. I encourage members to use it to their advantage and ours as a not-for-profit cooperative committed to affordable, reliable electric service for years to come.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


Right Tree, Right Place April 2020 SECO News

 

Right Tree, Right Place

 

What is green, creates oxygen and can help you reduce your annual energy costs? Trees, of course! Choosing the right tree to plant in the right place can help you reduce energy costs and reduce tree-related power outages.

 

Plant trees to the south, southwest or west side of structures to reduce cooling costs in the summer. Native Florida shade trees that grow well in Central Florida according to the University of Florida’s Institute of Food and Agricultural Sciences (UF/IFAS) are Florida elms and hophornbeam trees.

 

Block fall and winter winds by planting evergreens and shrubs on the north and west side of structures. UF/IFAS lists hollies, southern magnolias and sweetbay magnolias as native Floridian evergreen shade trees. For shrubs, choose azaleas, bottlebrush, Indian hawthorn, juniper, loropetalum or tea olive. Plant shrubs close to your home’s foundation to insulate against cold weather.

 

Trees growing too close to power lines can cause sparks, fires, power outages and shock hazards. Maintain a clear zone of 15 feet on each side of an overhead line. Before planting a tree, consider its mature height and its proximity to overhead power lines. Trees that grow to a mature height of 40 feet or higher should be planted at least 50 feet away from power lines. Small ornamental trees or shrubs that will not exceed 25 feet in height are best to be planted closer to lines, but outside the clear zone.

 


 

Advice from the Old Farmer's Almanac January 2020 SECO News

 

Advice from The Old Farmer’s Almanac

 

THE OLD FARMER’S ALMANAC lists April 1st and 2nd as well as the 27th through the 29th to turn April showers into May flowers by planting aboveground crops. For belowground crops, plant on April 9th and 10th or the 18th or 19th. Are you planning on spring cleaning? The best day to wash windows is the 20th through the 22nd. Clean your floors on either the 18th or 19th and paint on the 7th or 8th.

 


Safety Corner Downed Line Dangers April 2020 SECO News

 

Safety Corner – Downed Line Dangers

 

Overhead power lines are a necessary component of SECO Energy’s electric system. Never touch an overhead line – even if the line is broken and on the ground after a storm. Always assume an overhead line is energized. Touching it could cause severe injury and even death.

 

Never lean a ladder against a power line or trim trees growing too close to lines. Warn children not to play on or near electric equipment. Do not allow children to fly kites or toy planes, climb trees or release balloons near power lines.

 

Use these tips to help keep you and your family safe from the risk of contacting an energized power line.

 


April Safe Digging Month April 2020 SECO News

 

April – #SafeDiggingMonth

 

Spring’s warmer weather adds to-do items to your list. Before picking up a shovel to install a new fence, plant a garden or add landscaping or trees, contact 811 to locate the underground utilities on your property.

 

Florida law requires you to call 811 or go online before digging. The 811 service is free. April is #SafeDiggingMonth – remember to call 811 or visit Sunshine811.com before you dig!

 

Read the full April 2020 SECO News online.