Why is my personal information necessary?
The SSN and DOB are necessary to process a utility score check via Equifax to determine if the deposit can be waived. SECO also relies on Equifax for verification to protect against identity theft and fraud. If you prefer not to provide your personal information, apply by visiting a local Member Service Center, present a government-issued photo ID and pay the required deposit prior to service connection. To prevent unauthorized use, a DL number or other government-issued ID number is requested as an extra layer of account security. If necessary SECO may request confirmation of the ID number to prevent fraudulent activity.
How do I change my email address with SECO?
Thank you for your inquiry. To update your email address, log into SmartHub and follow the steps below:
1. Click “Settings”
2. Click “Security”
3. Click the “Email” tab
On the next screen, you will be able to update your email address.
Thank you