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SECO News, August 2019

DUNCAN’S DIGEST

 

DO I HAVE YOUR PHONE NUMBER? In early July, the Colorado State University (CSU) Tropical Meteorology Project updated its 2019 Atlantic hurricane season forecast. CSU predicts six major hurricanes will develop before the end of the season. A major hurricane is categorized as a CAT 3, 4 or 5.

May 2018 SECO News Duncan's Digest

 

Peak hurricane season is typically in September. Are you ready? Does SECO have the ability to contact you? Have you updated your seldom-used landline number to your cell phone number if you use it primarily? If you call us during peak volume and the phone number doesn’t match an account, your service options may be limited.

 

How do you update or verify your contact information for account/billing purposes? The easiest way is to visit our homepage and log into SmartHub. Choose “My Profile” then “Update My Billing Address & Contact Information.” Make any necessary changes and choose “Save.” Or, you can email Customer Service. Include name, account number, service address, the last four of the member’s SSN and the updated contact information. You can also call us at (352) 793-3801 or contact us through Facebook private message or Twitter direct message.

 

Our StormCenter and outage notifications system houses separate contact information that conducts outbound, proactive communications and must be updated as well. Did you know StormCenter will send you an email, or voice message when an outage is detected at your service address? StormCenter will also notify you when the outage is restored as well as cause.

 

Members have expressed appreciation for the enhanced communications when we are working in your area. Using the StormCenter communications system, SECO notifies you of pre-planned outages, upgrades, tree trimming and system improvement projects scheduled to occur in your neighborhood.

 

To check your communications preferences, gather a recent bill to find your account number and zip code – you will need both. Then visit SECO Energy and choose StormCenter on the top menu. On the StormCenter page, select “Manage Notifications,” input your account number and zip code or the phone number on file and zip code associated with the account.

 

Determine your preferred notification whether its email, text or voice message or a combination, add the phone number or contact email. Set “do not disturb” times during the hours you don’t want to be notified. Select notifications for each account if you have multiple accounts.

 

As an incentive, view or update your contact information on both SmartHub and StormCenter and be entered twice into a drawing to win a $300 bill credit. If you don’t have online access, just call us or note your primary phone number on your payment coupon when paying your bill.

 

Good luck! The timeframe for the $300 SECO bill credit drawing runs to September 15. We’ll draw a winner on September 16. Stay in touch with SECO and update your contact information today.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

SECO News August 2019 12 Ways to Pay

 

Paying your bill has never been easier! Whether it’s online, by phone or in person, SECO Energy offers 12 convenient ways to pay – most without convenience fees.

 

PAY ONLINE AT SMARTHUB – View and pay your bill, sign up for bank draft, enroll in eBill and compare energy usage by month or year.

 

PAY BY BANK DRAFT – Simplify your life – draft your monthly bill amount from a bank account of your choice. Register for bank draft with SmartHub.

 

PAY IN PERSON – Member Service Centers are located in Eustis, Groveland, Sumterville, Ocala and Inverness with walk-in and drive-thru facilities.

 

PAY AT A KIOSKAvailable 24 hours a day, seven days a week at all Member Service Centers. Kiosks accept cash and most credit cards.

 

PAY BY PHONE1-(877) 371-9382, 24 hours a day, seven days a week. Pay by Visa, MasterCard, Discover, AMEX, debit card or electronic check.

 

PAY NOW – Pay instantly with just your account number and form of payment through SmartHub – no registration required.

 

PAY BY MAIL – SECO Energy (Dept # 3035), PO Box 850001, Orlando, FL 32885-3035

 

MYWAY PREPAY – Pay for energy before you use it with MyWay PrePay. View daily usage and receive phone or text notifications.

 

FIDELITY EXPRESSLocations accept cash, check or money orders. $1.50 processing fee. Not recommended for MyWay PrePay members.

 

MONEYGRAM – Available at many convenient retail locations. MoneyGram is available for MyWay PrePay enrolled members. $1.50 processing fee.

 

WESTERN UNIONIn-person payments received in real time. Convenience fee is $1.50. Maximum amount per transaction is $1,000.

 

BUDGET BILLINGLevels out bills by averaging most recent 12 months usage. Debit/credit balances accumulate based on seasonal usage.

 

 

SECO Energy Insider Second Quarter 2019 StormCenter

 

StormCenter is available on your smartphone or tablet 24 hours a day, seven days a week. Bookmark your address on the outage map, view the weather radar, find crew status, outage cause and estimated restoration time. Report a new outage, check the status of an existing outage, manage your communication preferences (email, text or voice message), report an area light outage or contact us.

 

 

SECO News August 2019 SECO Champion Mark Bowling

 

 

MARK BOWLING – T&D LINE SUPERVISOR/ACTING DISTRIBUTION SUPERINTENDENT

LENGTH OF SERVICE – 30 YEARS

“WE LOVE OUR PEOPLE.” SECO Champion Mark Bowling is a T&D Line Supervisor who is currently serving on a rotational assignment as a Distribution Superintendent in the Groveland office. In his Supervisor role, Mark oversees the field crews that respond to outages, construct line and complete work requests in south Lake County. Mark’s family members are life-long residents of Lake County, and he is proud that his children attend the same schools he did growing up. The family enjoys football and baseball games and his children play school sports. Living in Lake County, Mark’s restoration work after the deadly 2007 Groundhog Day tornadoes was especially emotional. He remembers consoling SECO members whose homes were blown away by the destructive tornadoes. Mark describes his crew as “a good group of guys who are dedicated to SECO Energy, the community and safety.”

 

 

SECO News August 2019 Kids' Coloring Contest

 

CALLING ALL CREATIVE KIDDOS – Enter the SECO Energy Kids’ Calendar Coloring Contest. We are looking for 13 creative, colorful drawings depicting Electrical Safety or Energy Efficiency in a fun way to publish in our 2020 SECO Energy Calendar! The 13 chosen artists will have their artwork, photo and name published in next year’s calendar. Even better, the winners will each receive a $100 prize. The artwork submission form is available online look for Calendar Coloring Contest on our Contact Us page. Print the submission form and include it with the artwork. Mail submissions to: SECO Energy P.O. Box 301 Sumterville, FL 33585-0301 or drop it off at one of our five Member Service Centers.

 

Need Electrical Safety or Energy Efficiency ideas? Visit our website to find tips.

 

To be eligible, the child must be between the ages of 5 and 12 and live in a home served by SECO Energy. Artwork submissions must be received by September 30, 2019.

 

Read the full August 2019 SECO News online.

Florida Fauna & Flora – Opossum

Opossums are the only marsupials native to North America. Female marsupials give birth to underdeveloped young that then reside in an external abdomen pouch. In this pouch, up to to 14 young are suckled for about two months after birth. The young opossums begin life smaller than honeybees. Upon leaving the pouch they cling to their mother’s back for several weeks.

 

Mature opossums are larger than a house cat. Opossums have coarse, grayish-white hair, a pig-like snout, sharp claws, large naked ears and a long, hairless, scaly tail which is used to hang from tree branches. Opossums have 50 teeth – more than any other North American mammal – and eat almost any kind of animal or vegetable. When in danger, it lies motionless and pretends to be dead. This behavior gave us the expression “playing possum.”

 

Fun Opossum Fact: An opossum eats about 5,000 ticks during tick season, which according to the National Wildlife Federation helps stop the spread of Lyme Disease.

 

Read the full August 2019 SECO News online.

SECO Supports STEM-Focused Fifth Annual Youth Energy Academy

On June 20 and 21, SECO Energy along with Duke Energy and Ocala Electric Utilities partnered to bring the Fifth Annual Youth Energy Academy to Marion County teens. Industry experts created an environment for students to explore and discover careers in the energy industry. The event was held at the College of Central Florida’s Hampton Center and Ocala Electric Services.

 

According to the U.S. Department of Labor, more than 40 percent of the current workforce in the electric and natural gas utilities will retire within five years. The average age of energy industry employees is over 50. Marion County Schools, the CEP, SECO Energy, Ocala Electric Utilities, Duke Energy and Clay Electric realizing the need for future energy industry employees assisted in forming the Power Generation Academy (PGA) at Dunnellon High School. PGA Instructor Don Slocum dropped by the Youth Energy Academy to provide the students’ enrollment and program information.

 

Employees from SECO, Duke and Ocala Electric volunteered countless hours teaching, presenting and sharing their knowledge and experience with this year’s Youth Energy Academy students. Representatives from Siemens, College of Central Florida, Boys & Girls Club, CLM CareerSource, Lockheed Martin, Cheney Brothers and the three electric utility providers worked together to make this event an education success for attendees.

 

At this year’s two-day event, students gained essential knowledge related to the array of jobs, careers and occupational requirements in the energy field. Student activities covered a variety of subjects such as how electricity travels from the generation plant to homes demonstrated by Duke Energy’s Engineer Derick Farfan, and a live demonstration by Duke Energy’s Ronnie Bailey of restoring power during an outage. Students learned the difference between soft and hard skills via a presentation from Heaven Colon, CLM CareerSource, and delved into high-skill, high-wage careers in science, technology, engineering, and math (STEM) by taking a closer look at robotics. Students also met Forest High School EMIT program students – EMIT stands for Engineering and Manufacturing Institute of Technology.

 

The students were mesmerized by the Tesla Model 3 electric vehicle (EV) driven to the Academy by a Southern Alliance of Clean Energy (SACE) representative. A surprise visit from NFL Steelers draft pick Ulysees Gilbert III, his brother Uriah Gilbert who plays for Bethune Cookman University, and a previous youth energy academy student, Maurice Gilbert, who is currently a student at Florida A&M University provided the teens with substantial life coaching skills and drove home the importance of time management skills. The Gilberts reminded the participants that attending the Academy is a valuable investment in themselves.

 

On day two, attendees toured the City of Ocala electric utility operation center and water treatment plant. Utility Director Mike Poucher demonstrated the effects of texting while driving through a presentation of car accidents that involve utility poles and how to exit a vehicle safely after an accident. Participants also rode in bucket trucks and learned about Ocala’s fiber-optic internet system. Finally, participants learned about drones and how they are used in the energy industry.

 

As a supporter of STEM-based projects, SECO was an event sponsor and also provided funding for transportation expenses to the Boys and Girls Club that bussed the students for their exploration tours. SECO Energy CEO Jim Duncan stated, “The Youth Academy aligns with two key cooperative principles – Education, Training and Information and Concern for Community. The energy field offers a multitude of diverse careers just waiting for talented candidates to apply. Participating in youth education programs gives SECO a hand in crafting its future workforce and offers local, talented youngsters employment opportunities close to home and family.”

 

The Florida Chapter of the American Association of Blacks in Energy (AABE) incorporated a Youth Energy Academy model focused on, but not limited to, minority students in St. Petersburg, Jacksonville, Orlando, and Ocala. “Each year, we gain the interest of our emerging workforce by proving new career paths and sessions to let students know what the energy industry offers and how they can create career paths of their own. In 2012, we established Youth Energy Academy programs in the Northeast and Central regions of the AABE Florida Chapter with the intent of beginning programs in the Southeast and Northwest regions in 2020. We won’t be able to solve the energy industry workforce shortage overnight, but since inception, more than 1,500 students have been exposed to the energy industry through the Youth Energy Academy,” stated Kathy Judkins, AABE Florida Chapter President. The AABE Florida Chapter is led by members from seven Florida energy providers, as well as several entrepreneurs and business partners.

 

Learn more about SECO Energy and its Concern for Community online. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

Energy Insider – 2nd Quarter 2019

SECO Energy Insider Second Quarter 2019 StormCenter

 

Here in the Sunshine State, we enjoy the glorious weather that draws thousands of visitors each year. Those beautiful bluebird colored skies just seem to be a magnet to people all over the country. However, the locals know that the weather, especially in summer, can take a turn for the worse very quickly. In those rare instances when the power goes out, SECO Energy’s StormCenter, can be a valuable asset.

 

StormCenter allows members to enroll in email, voice and text notifications related to outage detection and restoration. You can access StormCenter with your smartphone or tablet. You can choose to be notified about outages at your residence/business or at a loved one’s location. Additionally, you can select a “do not disturb” setting to prevent being contacted in the middle of the night. Communications are infinitely customizable to your own personal liking.

 

After you have completed your set up in StormCenter, you can report a new outage through this platform and also check the status of an existing outage. You will need the phone number associated with your account, your account number or take the easy route using just your name and house number. Once you submit your outage, you can rest easy knowing that your submission was successful because you will be notified almost instantly via a phone call, text or email (whichever you chose during your set up process).

 

Part of being ready for Florida storms is being able to manage your life through the storms. By enrolling in our StormCenter, you gain access related to crew status and your projected restoration time – valuable information to help you plan. You will also be notified when service is restored. This can prove to be especially beneficial if you are away from home. SECO Energy member Liz Mogg, co-owner of Mogg Farm Nursery in Oxford, says; “The outage reporting system is amazing. It makes it easy to report an outage and check the status of the repair crew. I also love the feature that notifies us when power has been restored.”

 

Within StormCenter is also a territorial map displaying current outages and the up-to-date status of each. If this isn’t enough, included is a place to request an area light repair if you have one that is not functioning properly. StormCenter is mobile friendly which allows for superior ease of use for all of our members. Enroll today and open the lines of communication to help you weather the storm!

 

Note: If a hurricane event causes widespread outages and restoration is projected to take days, SECO Energy will publish an interactive map devoted solely to the daily restoration plan.

SECO Energy Insider Second Quarter 2019 Let's Talk WAGES

 

Let’s talk WAGES and we’re not referring to your latest payroll. Instead we’re talking about water, air (compressed air), gas, electricity and steam. All are commonly overlooked applications within most facilities that deserve a little more attention if you’re looking for energy savings.

 

As your electric provider, SECO Energy installs metering as a means to measure and bill you for the electricity consumed at your location. Once the energy flows through the meter we can only make an educated guess as to exactly where that energy goes within your facility. If you have many different applications within your facility, it may be of benefit to consider sub-metering some of your larger loads or even an entire process.

 

Sub-metering allows you to gather information and determine if the equipment or process is operating as it should. It provides the necessary data to calculate a cost for specific areas. This can help you evaluate efficiency and provide insight when it becomes time to make critical decisions related to equipment replacement and/or operations. Sub-metering can also help you formulate a maintenance plan to prioritize work so your focus is where it needs to be to ensure an efficient operation.

 

A good example of sub-metering is a project by Lake County School Board (LCSB). The LCSB installed sub-meters on all water mains to capture the loss of water from sinks, toilets, and chillers. “We use watersignal.com services to actively monitor water losses at each facility,” notes Tony Kranke, Energy Manager at LCSB. “We get instant alerts from the service should our water usage fall outside of acceptable levels. This proactive approach has saved a great deal of money for LCSB and we’re very proud of this.”

 

There are many instances where sub-metering is worth pursuing. Facilities that have an enormous need for compressed air can benefit from identifying air leaks and implementing a plan for repair. Having sub-metering on compressed air allows ongoing monitoring. By setting a baseline, monthly comparisons make it easy to recognize when losses occur.

 

When it comes to sub-metering of electricity, think first about your larger electric loads. Maybe it’s a chiller, a production line, a crusher or one of your more critical items. Collected data allows you to analyze run-times in both the short and long term and spot check as needed.

 

While you may not have all five elements of WAGES, it may be worth taking a look at what you do have to determine if sub-metering is right for you. Developing a picture beyond the meter will allow you to make better decisions moving forward.

SECO Insider 2nd Quarter 2019 Constructive Criticism

 

Do you have an employee who feels like he/she is being personally attacked when you’re trying to provide constructive criticism? Sometimes choosing your words carefully can make a difference and still allow you to get your point across. Experts suggest the following:

 

• Instead of focusing on the person, focus on the work.

 

For example, rather than say “if you were more organized you could get this done quicker” you might say “perhaps sorting by date and adding a calendar reminder will prevent delays moving forward.” Solution-oriented communication is less threatening.

 

• Keep your communication short.

 

Example after example is not needed for most employees and you don’t want to sound like you’re nagging. Sticking to the point indicates your confidence in a person’s ability to understand the “first time” you mention the concern.

 

• When communicating, find the “positives.”

 

Positive statements reinforce to the employee that you care about them and that your focus is on what needs to be corrected rather than what they have failed to do.

 

• Acknowledge a person’s feelings.

 

If your employee is defensive, understand that defensiveness is almost always a response to criticism. Counteract by using a soft tone and evaluate whether there is some part of the reaction that is your responsibility. Also, it’s ok to let your employee know you understand his or her feelings and that the concern is not personal.

SECO Insider 2nd Quarter 2019 Member Spotlight: CEMEX

 

Every American born will need approximately 1.62 million pounds of stone, sand and gravel, 64,750 pounds of cement, 21,148 pounds of clay and 22,224 pounds of phosphate rock in addition to 3.5 million pounds of minerals, metals, and fuels in their lifetime.

 

With a total of three mines in SECO Energy’s service area, CEMEX, the third largest mining company in the world, is helping to meet the needs of a growing population. Through mining and manufacturing, CEMEX produces cement, concrete, crushed aggregate and more.

 

Although many people use the terms “concrete” and “cement” interchangeably, they are very different products. Cement is the most widely used construction material in the world and can be cast into many shapes and colors. It provides unmatched durability in terms of strength and resistance to weather extremes. It is a fine mineral powder obtained from the calcination of a mix of limestone, clay and iron ore.

 

Ready-mix Concrete is a mixture of cement, water and aggregates (sand and rock) used in a wide range of construction projects including home foundations, driveways, roadways, bridges, dams, buildings and more.

 

Crushed aggregate provides needed bulk to concrete mixes to enable them to harden into materials capable of withstanding immense weight and virtually all forces of nature. They are used in highways, walkways, parking lots, airport runways, railways and many other applications. Examples of aggregates include sand, crushed rock and gravel obtained from natural mines.

 

Just as DNA is the building block of life, mining is literally the building block of infrastructure. From transportation to structures, homes and offices, the products produced from mining are the foundation of our working society.

 

Learn more about CEMEX and their operations online.

 

BARBIE SHAW

Manager of Key Accounts & Energy Services
OFFICE: (352) 569-9787
CELL: (352) 303-3567
barbie.shaw@secoenergy.com

Hank Bolduc, SECO Energy Key Accounts Consultant

HANK BOLDUC

Key Accounts Consultant
OFFICE: (352) 569-9789
CELL: (352) 303-3546
hank.bolduc@secoenergy.com

Ryon Meyers, SECO Energy Key Accounts Consultant

RYON MEYERS

Key Accounts Consultant
OFFICE: (352) 569-9781
CELL: (352) 636-9593
ryon.meyers@secoenergy.com

Jeff Light, SECO Energy Key Accounts Consultant

JEFF LIGHT

Key Accounts Consultant
OFFICE: (352) 569-9790
CELL: (352) 303-3183
jeff.light@secoenergy.com

 

 

Florida Fauna & Flora – Bay Scallops

The Florida bay scallop is a bivalve (two shells joined by a hinge) mollusk that lives in shallow, grassy flats in select locations along Florida’s Gulf Coast. Usually found in four to ten feet of water, scallops live in all oceans, but never in fresh water. Bay scallops are recognizable by the tiny bright blue eyes running along the shell rim.

 

Bay scallops open their shells to feed and breathe. A scallop’s diet consists of algae and organic matter that is filtered from the water. It uses its gills to pull oxygen out of the water. A single scallop can produce more than one million eggs per spawn.

 

Unlike oysters and clams, scallops are swimmers. They click their shells together to create thrust and propel through water. Their ability to swim makes them difficult to catch.

 

Thousands of scallop enthusiasts enjoy the challenge of trying to catch a tasty meal during Florida’s scallop season which generally runs from late June through early September. Before netting your catch, verify your location’s season. Scallop harvesting rules vary by county and violations carry a hefty fine.

 

Read the full July 2019 SECO News online.

 

Photo by Nancy Sheridan/FWC

SECO News, July 2019

DUNCAN’S DIGEST

 

The dog days of summer have arrived. With warmer temperatures and increased humidity, your home’s HVAC works overtime to keep you cool. Pool pumps run for extended hours to prevent algae growth. These factors add up to increased kilowatt-hour use and higher electric bills.

May 2018 SECO News Duncan's Digest

SECO is your local not-for-profit electric cooperative committed to serving as your energy-efficiency partner. To help members reduce energy use, we’ve created energy-efficiency tools on our Energy Solutions menu.

 

Visit Energy Solutions today and complete our Home Energy Assessment. SECO designed this tool as an online audit that provides specialized energy-efficiency advice tailored to your home and lifestyle. The Home Energy Assessment is available to members 24/7. No need to wait for an appointment for an in-home audit.

 

To get started, input the characteristics of your home including age, construction, insulation and roof type. Include details about occupancy, type and number of windows, and exterior doors. The Home Energy Assessment will also query about completed energy-efficiency upgrades such as additional insulation, window tint, weather stripping and caulking.

 

After entering your home’s details, provide your email address to receive your energy-efficiency report based on your home’s specifics. It will provide low-cost ways to decrease your energy usage and your bill.

 

Win a prize! 1) Nest Wi-Fi Thermostat 2) Honeywell Wi-Fi Thermostat or 3) Ecobee Wi-Fi Thermostat. Members who complete the Home Energy Assessment will be entered in a drawing for the high-tech programmable thermostats listed above. Three winners will be drawn August 15.

 

ENERGY STAR recommends using your programmable thermostat’s energy-efficiency settings to save as much as $180 per year.

 

Browse the Energy Solutions tab for other energy-efficiency tools. Our Energy Estimator calculates the amount of energy and cost for electronics and appliances.

 

It’s pretty handy if you’re thinking of adding a pool, charging a golf cart or installing a refrigerator in the garage or lanai.

 

SECO is proud to serve as your energy-efficiency partner.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

Sponsorships & Donations July 2019 SECO News

SECO Energy is a strong corporate citizen. Our cooperative supports programs based on commitment to the key cooperative principle “Concern for Community.” SECO Energy is also a not-for-profit utility. We do not have the deep pockets of investor-owned, for-profit organizations. Thus, we partner with organizations whose culture and programs align with our core values and purpose.

 

Annually, we ally with United Way chapters to facilitate employee pledging. Over the years, employees have donated $860,000. In addition, SECO provides quarterly allocations from our Pennies from Heaven program to fund local agencies for bill payment assistance for members in need.

 

Over the holidays, we sponsor a Toys for Tots drive, and our Member Service Centers are designated drop off locations. Our employees are annual, generous supporters of the program, donating hundreds of bikes, trikes and toys over the years.

 

SECO is also a strong corporate participant in the American Cancer Society’s Relay For Life events raising $132,000 over the last decade. Based on our headquarters’ location, we belong to the Sumter County Relay program but we also provide funding to other counties’ Relay programs on a pro-rata basis.

 

To request that SECO sponsor or donate to your organization, please use our new Contact Us form. Submissions based on these focuses will be considered:

 

Educational STEM Projects
Environmental Projects
Energy-Related Projects
Veterans Initiatives
Public Safety Programs
Health/Human Services

 

Please note SECO does not sponsor individual sports teams or booster club initiatives, as there are thousands across our service territory. SECO participates in golf tournaments selectively if we can set up a booth to engage with members. We fund initiatives in our seven-county footprint of Citrus, Hernando, Lake, Levy, Marion, Pasco and Sumter.

 

Individual bill payment, basic need or job training assistance is offered by Florida 211 and funded by our Pennies from Heaven program. Members can call or text 211 to request assistance.

Surge MitiGator free installation July 2019 SECO News

Take the bite out of damaging power surges and spikes with SECO Energy’s “Made in the USA” Surge MitiGator. Power surges are sudden, powerful increases in voltage which can damage or destroy household appliances and electronic devices. The most obvious cause of surges is lightning, but birds, small animals, trees or vehicles crashing into power poles are culprits as well.

 

Protect your home’s large appliances by leasing or purchasing SECO’s Surge MitiGator. Enroll online through August 30th and installation (a $25 value) is free. Lease the Surge MitiGator for $5.95 per month or purchase for $349 (standard 200-amp service). For residential services greater than 200 amps, the purchase price is $399 with $75 installation. Studies indicate that more than half of all surges actually originate from inside the home so be sure to also purchase point-of-use devices at your local hardware or big box store to protect your electronics.

 

Learn more about SECO Energy’s Surge MitiGator online. Protect your home’s appliances from surges – lease or purchase the Surge MitiGator today.

SECO Champion Dustin Merritt July 2019 SECO News

DUSTIN MERRITT – SURGE PROGRAM SUPERVISOR

 

LENGTH OF SERVICE – 15 YEARS

 

 

“SECO HELPS MEMBERS.” A Central Florida native raising four children in Webster with his wife Kimberly, Dustin has worked for SECO for 15 years. His SECO career began as a meter reader, and he eventually worked his way into Energy Services. Dustin was promoted to Supervisor of the Surge Protection Program in 2018. He is responsible for oversight of his team and SECO’s surge protection contractor. Dustin enjoys the opportunity to help and educate members. He and his team advocate the Surge MitiGator™ as protection against surges that may enter a home through power lines. Surges may occur due to downed lines, car accidents, animal contact or lightning strikes, and our surge protection ring installed at the meter base provides a layer of protection for large motor driven appliances in the home. Visit with Dustin or one of his team members by emailing Surge.

Winners' Circle July 2019 SECO News

Congratulations to Norma Jean Bottoms from Paisley who is the winner of the Microsoft Surface Go! Ms. Bottoms registered to join America’s electric cooperatives’ advocacy hub the Cooperative Action Network. You too can become a key voice for electric co-ops to protect affordable, reliable energy in Florida. Visit www.action.coop to learn more.

 

Hundreds of members played 2018 Annual Report trivia with SECO on our Facebook page. Our three winners are: Jonathan Dove from Clermont won the Apple iPad; the $200 bill credit went to Rosalie Wilke from Ocala; and Carolyn Wheelis from Sorrento won the Honeywell Wi-Fi thermostat. Congratulations, winners!

 

Read the full July 2019 SECO News online.

Generator Guide for Storm Season Safety

The 2019 Atlantic hurricane season began June 1 and lasts through November 30. SECO Energy reminds members who use portable back-up or permanent whole-house generators during power outages to operate with safety in mind. Read and follow generator safety tips to protect your family, property and SECO employees from harm caused by improper generator operations.

 

Before purchasing a generator, research options and determine your electric needs (depending on the appliances you wish to operate) with a knowledgeable retailer. Read the generator’s operating instructions and safety guidelines provided by the manufacturer to avoid carbon monoxide (CO) poisoning, electric shock or fire.

 

If choosing a whole-house generator, employ a licensed electrician to install the generator, the disconnect switch, the transfer switch and connect the generator to the home’s electric panel. This is not a do-it-yourself job. Research qualified electricians who are licensed and insured. Always follow local, state and national fire and electric codes and ensure that your electrician pulls the required permit(s) before installation.

 

Electric generators require proper ventilation and air flow. Never operate a portable generator inside a building – even an enclosed garage. During operation, generators emit fumes that contain deadly carbon monoxide gas that is odorless and colorless. Install CO detectors near sleeping areas and replace batteries annually.

 

To prevent electric shock, plug appliances directly into the portable generator. If you use an extension cord, choose a heavy-duty outdoor extension cord with a watt or amp rating equal to the sum of the appliance. Cords should be intact with no cuts, tears or frays.

 

Practice safe fueling to avoid fires. Never fuel a running generator. Store gasoline and diesel in approved containers well out of the reach of children. Extinguish all flames and cigarettes when handling fuel. A fully charged fire extinguisher should be staged near the generator at all times.

 

Generator engine parts are very hot during operation. Touching engine parts can result in severe burns. Warn children to stay clear of a generator in operation. If the generator is faulty, contact a qualified repair technician for service. Similar to installing a generator, repairing a generator is not a do-it-yourself project.

 

If you connect your portable generator into your home’s electrical panel, the National Electrical Code requires a transfer switch to ensure complete disconnection from utility-supplied power. A transfer switch eliminates the risk of backfeeding energy to utility lines. Using the transfer switch is the safe way to connect a generator directly to your home and avoid injury to SECO employees. Never remove or tamper with a generator’s safety devices.

 

The 2019 hurricane season is here. SECO encourages members to prepare early for the possibility of power outages after tropical storms and hurricanes. Gather emergency supplies now, well before a storm threatens. Test your generator before you experience a storm-related power outage.

 

SECO is StormReady and encourages members to be prepare for power outages. Report outages 24 hours a day, seven days a week with StormCenter. Members can enroll in voice, text or email outage communications, set do not disturb times and check the status of an existing outage. Visit StormCenter on your smartphone or tablet and bookmark the page in preparation for storm season.

 

For more information about generators, visit our generator safety page. “Like” SECO Energy on Facebook and “follow” @SECOenergy on Twitter for the latest storm alerts and company news.

Sunshine State Stats, May 2019

May 2019 was a heck of a lot hotter than May 2018 with an average high of 89 compared to 85 last year. The average temperature was 80° – a full three degrees hotter, as May of 2018 had an average temperature of 77°. Rainfall was down significantly for May of 2019 at just 1.22 inches compared to last May at 8.28 inches.

SECO Energy Sunshine State Stats May 2019 details

 

There were 456 cooling degree days and 0 heating degree days for May 2019, while last year there were 363 cooling degree days with 0 heating degree days. The Degree Days are based on how much warmer or cooler the average temperature at a particular location is than 65°F. In other words, if the average temperature is 60° outside on a particular day, there are 5 Heating Degree Days for that day in that location.

 

JUNE FORECAST:

 

June 2019 is forecast for an average high of 89 degrees which is very close to last year’s average high. Rainfall is forecast to be heavier than normal this June compared to 2018.

 

If you want to check historical usage, log into SmartHub to view past bills and charts. If your usage is high, SECO offers several energy-efficiency tools to help you identify energy wasters. Take the Home Energy Assessment to receive a detailed email tailored to your home’s features and lifestyle. The energy-saving advice will provide low-cost ways to decrease your usage – and your electric bill.

 

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator. If you want a member of our Energy Services team to come to your home to perform a free energy audit, contact us today to book an appointment.

 

** Past weather data sourced from Leesburg Airport weather station.

CEO Jim Duncan Celebrates 40 Years with SECO Energy

CEO Jim Duncan is celebrating 40 years with SECO Energy. On June 10, 1979, Duncan joined SECO (then referred to as Sumter Electric Cooperative, Inc.) in the position of Director of Accounting and Finance. He held this position until March of 1990 when he accepted the position of Chief Executive Officer (CEO). As the leader of a not-for-profit utility, Duncan’s priorities focus on maintaining affordable, reliable service for the cooperative’s member-owners.

 

Over the years, Duncan has seen a lot of positive change, tremendous economic growth and vast system expansion. In 1990 before Duncan became CEO, the cooperative served 66,600 members. Today it provides service to more than 205,000 homes and businesses. Revenue has grown from $74.4 million to $293.7 million. Total utility plant has increased from $143.5 million to $878.7 million. Member equity has matured from 22 percent to 31 percent. The co-op regularly retires capital credits to members with a $5.5 million retirement last year and a $63.3 million returned since inception.

 

Duncan is humble about his role in leading the cooperative through some tough times and building the organization’s financial strength. He stated, “Our Board of Trustees are the people who are ultimately tasked with reviewing and approving budgets that keep our cooperative fiscally healthy. I credit the Trustees with exercising sound judgement and responsible governance over the years that has allowed SECO to become the third largest cooperative in Florida and the seventh largest in the nation.”

 

Another of Duncan’s key accomplishments is the significant reduction in outage duration for members. In 1989, members experienced 348 minutes of average outage time annually. Today, that number is only 66 minutes. Duncan attributes the improvement to the development of a robust vegetation management program, system improvement projects that increase reliability, a comprehensive storm hardening program and a workforce that cares deeply about its member-owners’ satisfaction. Duncan states, “Our current senior staff deserves the recognition for ensuring that the delivery of electric service is safe, affordable and reliable and that our members receive the highest level of customer service in the industry.”

 

Surveys show that SECO Energy members are very satisfied with SECO Energy. In 2018, members again rated the not-for-profit electric cooperative top in customer satisfaction. SECO received an outstanding ACSI score of 89. When comparing SECO to the ACSI Utility Sector scores SECO is a clear national frontrunner. Nationally, cooperative utilities scored a 77 in 2018. Scores for municipal and investor-owned utilities were both slightly lower at 75.

 

Members also rank SECO high in J.D. Power surveys as well. In 2015, SECO Energy was ranked highest in satisfaction among mid-sized utilities in the south, and in 2016 and 2017, SECO was ranked highest in satisfaction among cooperatives nationally.

 

Visit About SECO to learn more about the cooperative’s history. Like SECO Energy on Facebook and Twitter to stay up-to-date on company news, to play trivia and to enter prize drawings.

Florida Fauna & Flora – Oleander

FLORIDA FAUNA & FLORA – OLEANDER

 

With its beautiful pink, red or white flowers growing at the end of its branches, oleander is a popular choice for planting. Oleanders can grow six to 20 feet tall. This plant flourishes in warm regions, withstanding extreme heat, poor soil, water shortages, salt spray and lack of proper tree trimming care. For growers with less-than-green thumbs, oleander may be an ideal choice for your home landscape.

 

Despite its beauty, oleander is also very poisonous. Ingesting large amounts can be fatal especially for small children and animals. The heart, central nervous system and gastrointestinal systems are all affected. For these reasons and depending on your circumstances, it’s important to evaluate whether oleander is a good choice for your location. With its hardy characteristics and eye-catching colors, it is sure to be an aesthetic hit!

 

Reminder – trees growing into power lines can cause outages, sparks or fires. Planting trees in the right place on your property can reduce cooling and heating costs helping you use less energy. For more tips on planting the right tree in the right place and saving energy visit Right Tree, Right Place.

 

Read the full June 2019 SECO News online.