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SECO Trustee Dennison Earns Leadership Accreditation

SECO Energy applauds District 4 Trustee Richard Dennison for earning his Board Leadership Certificate (BLC) from the National Rural Electric Cooperative Association (NRECA). This is the second advanced certification earned by Mr. Dennison, who received his Credentialed Cooperative Director certificate in November 2016.

 

Mr. Dennison has been a SECO member since 1999, and he has served on SECO’s Board for two years. Dennison was first elected to the Board of Trustees in 2015 when a former Trustee vacated the post. SECO members in District 4 re-elected Mr. Dennison as Trustee in February 2017.

 

As a not-for-profit electric cooperative, SECO’s nine Board of Trustees are members themselves who collectively serve as the members’ representatives within SECO. Dennison is committed to putting members’ interests first by following the key cooperative principle of Education, Training and Information. Continuing his education with the BLC allows Dennison to advance his knowledge of the cooperative business model and equips him with the tools to practice sound governance and oversight while serving on SECO’s Board.

 

Trustee Dennison states, “After winning re-election in February, I promised SECO members to work hard on their behalf. My recent educational achievement, this Board Leadership Certificate, is the next step in keeping my promise to members and the communities SECO serves. I am proud to serve as Trustee for District 4 and look forward to being a part of SECO’s continued success in providing our members with affordable, reliable power.”

 

Mr. Dennison resides in Ocala and is retired. He displays his passion for community service by not only serving on SECO’s Board of Trustees, but also serving as President of the Marion Oaks Civic Association.

 

“Like” SECO’s Facebook page and “follow” the company on Twitter for news releases and cooperative updates.

SECO Energy Voted Best Utility in Marion County

SECO Energy members in Marion County have cast their ballots and voted SECO Energy as the best utility in the Ocala Star Banner’s Official Readers’ Choice Awards Best of the Best 2017. The top-three utilities this year are SECO Energy, Ocala Electric Utility and Duke Energy, with SECO taking home the top prize.

 

SECO Energy has served Marion County members since the cooperative electrified homes in rural areas in Sumter, Lake and Marion Counties in 1938. SECO now serves almost 200,000 residences and businesses – with over 55,000 of those in Marion County. SECO’s Member Service Center located on Southwest 60th Avenue in Ocala is open Monday through Friday with walk-in and drive-thru facilities available to serve members. This location also serves as a home base for 40 of our local Operations, Member Services, Meter Reading and Warehouse team members.

 

CEO Jim Duncan states, “Thank you, Marion County members, for voting SECO the best utility in the county. SECO and its employees are dedicated to providing members with safe, reliable, affordable power, while providing exceptional customer service. As your local, not-for-profit electric cooperative, we put our members first.”

 

Duncan added, “SECO Energy is proud to have a role in Marion County’s growth, and is an active community sponsor in the areas we serve. Almost 100 of our employees and their families reside in Marion County home. We are thankful for our members and their satisfaction with SECO.”

 

This is the second consecutive accolade for SECO after being honored as best utility in 2016’s Best of the Best in Star Banner’s Readers’ Choice Awards. SECO Energy achieved national recognition after winning its third consecutive J.D. Power Award in 2017. The cooperative is ranked “Highest in Customer Satisfaction among Cooperatives (2017 & 2016) and among South Midsize Utilities (2015).”

 

“Like” SECO’s Facebook page and “follow” the company on Twitter for news releases and cooperative updates.

Sunshine State Stats, September 2017

September 2017’s Sunshine State Stats and the local weather was about the same as the previous September – with the exception of Cat 2/3 Hurricane Irma that barreled through the center of the state on Sunday, September 9.   The average temperature came in at 82°, while September of 2016 was a degree higher with an average temperature of 83°. Rainfall came in at 9.68 inches compared to last September at 6.14 inches. This was mainly due to Hurricane Irma.

 

There were 514 cooling degree days and 0 heating degree days for September 2017, while last year there were 502 cooling degree days with 0 heating degree days. The Degree Days are based on how much warmer or cooler the average temperature at a particular location is than 65°F. In other words, if the average temperature is 70° degrees outside on a particular day, there are 5 Cooling Degree Days for that day in that location.

 

SECO Energy's Sunshine State Stats for September 2017 - September's monthly averages and stats

 

October is forecast to be slightly warmer than normal with precipitation being higher than normal compared to last year. The hot and humid days of 2017 are almost behind us –  bringing lower energy bills. If you want to check historical usage, log into SmartHub to view past bills and charts.

 

If your usage is high, SECO offers several energy-efficiency tools to help you identify energy wasters. Take the Home Energy Assessment to receive a detailed email tailored to your home’s features and lifestyle. The energy-saving advice will provide low-cost ways to decrease your usage – and your electric bill.

 

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator. If you want a member of our Energy Services team to come to your home to perform a free energy audit, contact us today to book an appointment.

Energy Insider – 3rd Quarter

SECO Energy Insider – 3rd Quarter 2017, Expansions to Provide More Services for Central Floridians

Expansions to Provide More Services for Central Floridians

 

Significant growth in SECO Energy’s service territory requires expansion of medical services to accommodate the increased population. Currently there are several major projects expanding the availability of medical care.

 

Construction of Orlando Health’s South Lake Hospital Health Pavilion at Blue Cedar is underway. The new 20,000 square foot health pavilion, located on US 27 at the Turnpike, will include a free-standing emergency department, outpatient imaging, laboratory and rehabilitation services, as well as space for physician offices. The new facility has been designed to accommodate more advanced services as the need in South Lake County grows. “We’re expanding our services so that patients in all areas of South Lake County have improved access points to healthcare,” said South Lake Hospital President John Moore. 

 

Another project underway in Lake County is at Florida Hospital Waterman. The Tavares facility has plans to double the size of the emergency department to fifty-eight beds. The addition will include a four-story patient tower dedicated to women’s services, pediatrics and future growth. Twenty-four beds for the women and children’s unit will be on the second floor. Floors three and four of the tower will be reserved for future growth. This project will add more than 111,000 square feet of patient care to the existing hospital.

 

In Marion County, West Marion Community Hospital has plans to add nearly 42,000 square feet to meet a growing need for acute care services for residents west of I-75. This expansion will nearly double the facility’s acute care bed count to 48. The project will include three key areas of the hospital: The Emergency Department, operating rooms, and patient rooms. The Emergency Department will increase in size with an additional nine exam rooms, bringing the total number to 31. The Surgical Department will expand from four to six operating rooms with space to add two operating rooms in the future. The plan includes additional pre-operative unit bays and post anesthesia care unit bays as well. The facility will add a fourth floor with 36 medical/surgical patient beds and eight intensive care unit beds. The total hospital bed count will increase to 138.

 

In addition to the major hospital expansions, there are a multitude of other projects including new doctor offices, rehab and assisted living facilities in the works throughout SECO Energy’s service territory.

 

 

SECO Energy Insider – 3rd Quarter 2017, Grand Oaks and Great Food, The Fenney Grill

Grand Oaks and Great Food

 

Fenney Grill is where great food meets the great outdoors. The Grill is located in the new Village of Fenney which locals refer to as Adamsville. The restaurant is nestled among native landscape and majestic grand oaks to deliver a warm old Florida feel. The rustic-themed bar and grill has indoor and outdoor seating for 130 guests. The restaurant is open seven days a week from 8 a.m. to 5 p.m. with daily happy hour specials offering 50% off drinks from 3 to 5 p.m.

 

Each day at the Fenneyy Grill starts out with classics from waffles to omelets and ends up with signature salads and sandwiches followed by Mike’s Famous Key Lime Pie. “Everything is as fresh as it can be; fresh produce, fresh fruit,” said restaurant manager Chad Prilliman. “We roast our meats in-house and most of the breads are baked right here.” If you’re in the mood for casual dining, this is the place to be.

 

Another food option is right next door at the Orange Blossom Café located in the Fenney Recreation Center. The café is open from 7 a.m. to 2 p.m. and is a great place to relax. Enjoy fresh baked cookies, pastries, muffins, specialty sandwiches or small salads. Wash them down with freshly brewed coffee or tea as well as juices. For directions and a full menu visit Fenney Grill’s website.

 

 

SECO Energy Insider – 3rd Quarter 2017, Keep your Share of the Marketplace

Keep your Share of the Marketplace

 

Advancements in technology are rapidly shaping the way we live. Not so very long ago, music was delivered via record player and phones only worked through a wired connection. Now these devices, and a number of others, have, for the most part, become obsolete. Technological advances, in many ways, are changing our world for the better and have allowed some businesses to thrive. Other businesses have had to reinvent themselves and are fighting to stay alive.

 

As the trend continues, one of the biggest changes taking place are brick and mortar stores fighting with e-commerce for sales as more shoppers prefer to make purchases from the convenience of their home. Online shopping and overnight shipping are becoming increasingly more popular especially among the younger generation. So, could the end of traditional shopping be in sight? Maybe not! The convenience of buying online to some does not compare to the instant gratification of walking out of the store with your items in hand. To others, the idea of having to wait for an item, track and sometimes pay for shipping is not convenient.

 

SECO Energy Insider – 3rd Quarter 2017, Keep your Share of the Marketplace

 

In today’s world, to keep their share of the marketplace, site retailers need to focus on the customer and enhance the in-store experience to make the trip away from the computer worth it. Physical presence and meaningful interactions with customers is an experience the internet is unable to offer. Maya Angelou once said “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

 

Customer service never goes out of style. Customer service and convenience of shopping is the key to repeat customers along with knowledgeable, professional and courteous employees. This coupled with a pleasant store environment that is inviting and soothing to customers’ senses makes for a win-win situation. Warranties, guarantees and the ease of returns are a plus.

 

To survive in today’s economy, anyone in business needs to continually reinvent themselves. Just because you have always done things a particular way doesn’t mean it’s the right approach. Sometimes taking a step back, observing and reformulating a plan is crucial to survival, although excellent customer service should always be your top priority.

 

 

SECO Energy Insider – 3rd Quarter 2017, Member Spotlight: The Florida Bass Conservation Center

Member Spotlight: The Florida Bass Conservation Center

 

Parents and teachers looking to introduce their children to a unique experience in south Sumter County might consider visiting the Florida Bass Conservation Center (FBCC). The Center is dedicated to managing fish and wildlife resources for long-term well-being of the native species and for the benefit of Floridians. At the FBCC, and through the Florida Wildlife Commission, a number of initiatives, for both fresh and saltwater, have been put in place to enhance fish and wildlife conversation including opportunities for much-needed public involvement.

 

Known to some as the old Richloam Fish Hatchery, the FBCC raises nearly 6.75 million freshwater fish (6”-10” fingerlings) including largemouth, sunshine and striped bass, crappie and catfish. This is done by using a raceway system between ponds. A raceway system is where continuous water is made to flow from pond to pond through man-made channels. This saves water and energy, helps to prevent diseases and parasites, and improves feed conversion by producing more fish per gallon of water.

 

SECO Energy Insider – 3rd Quarter 2017, Member Spotlight: The Florida Bass Conservation Center Flicker pictures. Click here to see the Flicker album of pictures

 

Currently the FBCC consists of 63 ponds that vary from 1/4 acre to 1½ acres in size making up a total of 48 acres of water. The FBCC is the largest freshwater fish production hatchery in The State. It is open to the public and includes a visitor’s center and research facility with something of interest for all ages.

 

The Florida Bass Conservation Center is open from 9 a.m. to 3 p.m., Monday through Friday, except holidays. It is located at 3583 CR 788 in Webster. Field trips and large groups should preschedule their visit by calling (252) 732-1225. For more information visit the Florida Bass Conservation Center’s website or watch this video that takes you on a walk through the hatchery.

 

 

SECO Energy Insider – 3rd Quarter 2017, Resources for Recovery After Irma

Resources for Recovery After Irma

 

State business and industry representatives (ESF18) are manning a private sector hotline at (850) 815-4925 to respond to calls from businesses and private sector support organizations.

 

Small Business Recovery Guide

 

State Assistance

Governor Scott activated the Florida Small Business Emergency Bridge Loan Program to provide short-term, interest-free loans to businesses damaged by the storm.

 

Florida Small Business Emergency Bridge Loan Program

 

Small businesses in all 67 Florida counties with two to 100 employees may apply for short-term, interest-free loans for $1,000 to $25,000 for 90 or 180-day terms. To be eligible, a business must have been established prior to September 4, 2017, and demonstrate economic injury or physical damage as a result of Hurricane Irma. Visit www.floridadisasterloan.org for more information and to apply for the Florida Emergency Bridge Loan program. The deadline to apply is October 31, 2017.

 

Business Damage Assessment Survey

 

Small businesses that have incurred losses due to Hurricane Irma are asked to complete a Business Damage Assessment Survey. The survey will help the State Emergency Response Team determine the needs and level of assistance for impacted businesses. To take the survey, visit www.flvbeoc.org.

 

SECO Energy Insider – 3rd Quarter 2017, Resources for Recovery After Irma, Click here for Federal Assistance or to apply for low-interest loans through the U.S. Small Business Administration (SBA)

 

Federal Assistance

 

Following President Trump’s major disaster declaration, impacted businesses may now apply for low-interest loans through the U.S. Small Business Administration (SBA).

 

Through the declaration, businesses and nonprofits in Brevard, Broward, Charlotte, Citrus, Clay, Collier, Desoto, Duval, Flagler, Glades, Hardee, Hendry, Hernando, Highlands, Hillsborough, Indian River, Lake, Lee, Manatee, Marion, Martin, Miami-Dade, Monroe, Okeechobee, Orange, Osceola, Palm Beach, Pasco, Pinellas, Polk, Putnam, Sarasota, Saint Johns, Saint Lucie, Seminole, Sumter and Volusia counties in Florida are eligible for both Physical and Economic Injury Disaster Loans from the SBA.

 

Business Physical Disaster Loan Program

 

Business Physical Disaster Loans are intended to help repair or replace disaster-damaged property. Businesses and nonprofit organizations may apply for up to $2 million to repair or replace property, including real estate, equipment, inventory, machinery, and other business assets.

 

Economic Injury Disaster Loan Program

 

Businesses in qualifying adjacent counties may apply for up to $2 million for working capital through the SBA Economic Injury Disaster Loan program. The Economic Injury Disaster Loan program provides working capital loans to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, nonprofit organizations meet financial obligations and operating expenses through the disaster recovery period. Applicants may also be eligible for a loan amount increase up to 20 percent of their physical damages to protect property from future damage, including adding a safe room or storm shelter.

 

To Apply for Physical and Economic Injury Loans

 

Businesses must first register with the Federal Emergency Management Agency (FEMA), or by mobile device at m.fema.gov or call the toll-free helpline at 800-621-3362. Those who use 711-Relay or Video Relay Services should call 800-621-3362 (800-462-7585 TTY). Upon registration with FEMA, businesses may apply for a disaster loan a number of ways as follows:
• Submit an online application at https://disasterloan.sba.gov/ela
Download an application from www.sba.gov/disaster and submit to a SBA disaster recovery center or mail to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155;
• Visit a SBA recovery center for one-on-one assistance; or
• Visit the Florida SBDC at UCF or its satellite service centers for assistance.

The filing deadline to return applications for physical property damage is November 9, 2017. The deadline to return economic injury applications is June 11, 2018.

 

SECO Energy Insider – 3rd Quarter 2017, Resources for Recovery After Irma, Click here of individual assistance or for Disaster Unemployment Assistance (DUA)

 

Individual Assistance

 

Disaster Unemployment Assistance (DUA) is available to Florida businesses and residents whose employment or self-employment was lost or interrupted as a result of Hurricane Irma.

 

Disaster Unemployment Assistance is available from weeks of unemployment beginning September 10, 2017 until March 17, 2018, as long as the individual’s unemployment continues to be a result of the disaster. To file a DUA claim go to www.floridajobs.org or call 1-800-385-3920.

 

Residents with losses due to Hurricane Irma may now register for disaster assistance from the Federal Emergency Management Agency, according to state and federal officials. Individuals can register online at www.DisasterAssistance.gov.

 

You may also register by calling 1-800-621-FEMA (3362). The toll-free telephone numbers will operate from 7 AM to 11 PM, seven days a week until further notice.

 

Applicants will need the following to apply:

  • Social Security Number
  • Daytime telephone number
  • Current mailing address and zip code of the damaged property
  • Private insurance information, if available

 

Interested in learning more about SECO Energy’s emergency restoration plan related to Hurricane Irma? Read October’s Duncan’s Digest in SECO News to learn more.

 

 

 

 

BARBIE SHAW

Manager of Key Accounts & Energy Services
OFFICE: (352) 569-9787
CELL: (352) 303-3567
barbie.shaw@secoenergy.com

Hank Bolduc, SECO Energy Key Accounts Consultant

HANK BOLDUC

Key Accounts Consultant
OFFICE: (352) 569-9789
CELL: (352) 303-3546
hank.bolduc@secoenergy.com

Ryon Meyers, SECO Energy Key Accounts Consultant

RYON MEYERS

Key Accounts Consultant
OFFICE: (352) 569-9781
CELL: (352) 636-9593
ryon.meyers@secoenergy.com

J.D. Simmons, SECO Energy Key Accounts Consultant

J.D. SIMMONS

Key Accounts Consultant
OFFICE: (352) 569-9790
CELL: (352) 303-3183
jd.simmons@secoenergy.com

 

 

SECO News, October 2017

 

Duncan’s Digest

HURRICANE IRMA HITS HARD

 

Hurricane Irma is indeed the biggest, baddest, meanest named storm we’ve seen in a long time. Irma’s damage to our system was more significant than we experienced in the infamous 2004 hurricane season.

 

Hurricane Irma – the aptly named “war goddess” – arrived with an arsenal of hurricane-force winds. She wreaked havoc as she traveled directly through SECO’s service territory as a Category 1 to a Category 3 hurricane, per data from the National Hurricane Center. Power outages began late Sunday evening September 10, and members continued to lose power through Monday morning.

 

SECO News, October 2017 - Duncan's Digest , Hurricane Irma Hits Hard

 

From Irma’s onset until winds subsided Monday mid-day, approximately 139,000 outages were reported by members and captured by our outage management system. Over half of our system was damaged by the hurricane-force winds with lines, transformers and poles on the ground covered by trees and debris.

 

Executing an emergency action plan before, during and after a named storm is a standard practice for a Florida utility like SECO Energy. Storm hardening and emergency response are key investments for a not-for-profit electric cooperative. To successfully react to a weather crisis, we rely heavily on our tried and true emergency response plan and advanced preparation.

 

Members always want to know how SECO decides who is first in line for restoration. Florida requires substations and feeders serving hospitals, shelters, schools and government agencies to be restored as the highest priority. The next priority is restoring power to large groups of members, and then to less populated areas with individual electric services.

 

SECO News, October 2017 - Hurricane Irma Hits Hard, downed power lines, linemen working, damaged poles

 

Due to SECO’s demographic, we serve a large number of nursing homes and assisted living facilities. During Hurricane Irma, these facilities became a priority as well as they began to run out of generator fuel. The same held true for communication towers a few days into the recovery. Water treatment facilities and lift stations were also a strong consideration.

 

The bottom line is every member wants power turned back on – now. SECO is sensitive to that, and we understand the discomfort and inconvenience members experience. Personally, I slept on a cot in my office for four nights because my home was without power. I’m sharing that not for sympathy but to emphasize that SECO follows the plan and does not give special treatment or favors.

 

Once an emergency begins, logistics like fuel, food, lodging, manpower and a solid work plan are all critical to a timely restoration. Securing line and tree trimming contractor support from neighboring areas was difficult because Irma had such far-reaching effects. We searched far and wide and brought in contractors from Alabama, Colorado, Georgia, Illinois, Indiana, Louisiana, Michigan, Missouri, North Carolina, Ohio, Pennsylvania, Tennessee, Texas and other parts of Florida.

 

SECO News, October 2017 - Hurricane Irma Hits Hard, SECO brought in contractors from Alabama, Colorado, Georgia, Illinois, Indiana, Louisiana, Michigan, Missouri, North Carolina, Ohio, Pennsylvania, Tennessee, Texas and other parts of Florida.

 

Fuel, ice, food and hotel rooms for these folks became a logistical challenge as the state seemingly shut down before, during and after Irma. From the beginning of the restoration effort on Monday, fuel availability for our trucks was limited. Traffic on I-75 southbound delayed the out-of-state contractors’ arrivals. Evacuees understandably fled from coastal areas to central Florida, reducing the availability of hotels to lodge our restoration teams from out of state.

 

Contract line and tree crews arrived and suited up alongside our SECO home team after winds died down around noon that Monday. These professionals were in it to win it. SECO made significant progress, restoring power to over 90,000 members during the first three days of restoration – 49,000 members remained without power.

 

To better communicate with members, SECO developed an interactive restoration plan map that was launched Tuesday evening. The map was updated nightly to reflect the next day’s restoration plan.

 

SECO News, October 2017 - Hurricane Irma Hits Hard, To better communicate with members, SECO developed an interactive restoration plan map

 

This resource became a useful communication tool for members seeking information on the timing of their particular area’s restoration. Social media was a blessing throughout the hurricane and restoration, and helped members keep in touch when CenturyLink went down.

 

When Thursday dawned, progress slowed as SECO fought through new challenges and obstacles. High waters across roads and in homes prevented restoration in south Sumter County. Areas with significant damage took longer than planned. Stolen wire delayed restoration in Webster, Croom-A-Coochee and Lake Panasoffkee. Crews were redirected to allow restoration to continue in areas where we could restore larger numbers quickly.

 

SECO News, October 2017 - Hurricane Irma Hits Hard, Areas of south Sumter County were engulfed by rising water

 

The weather threatened to hinder progress on Friday and Saturday, as the presence of lightning would bring restoration to a stop. We put the word out for farmers to stop cutting hay and for residents to not wash their cars. We prayed and crossed our fingers.

 

Prayers were answered, and on Saturday at noon, less than 10,000 members were without power. We were determined to have full restoration complete by the end of the day Sunday, September 17. More than 1,200 SECO crews, along with line and tree contractors converged for the last time on our territory to finish rebuilding the remaining lines, clear trees, replace poles, avoid alligators and respond to the remaining small pockets of outages.

 

Though it was admittedly a rough week for those who lost power, I am proud to say that by Sunday night, 99.9% of SECO members had power restored. Only about 70 accounts in south Sumter County were unable to receive electric service due to high water conditions.

 

Many of our employees worked 20-hour days, didn’t have power at home and could have auditioned for a role on The Walking Dead. I am grateful for the hard work and dedication of the entire SECO team. I’m also grateful for the thousands of line and tree contractors who traveled thousands of miles to Florida, leaving their families to aid ours during Hurricane Irma restoration. They have my respect and appreciation.

 

In each major restoration event, there are lessons learned. Sometimes Murphy’s Law prevailed and other times, thankfully, we had favor and won the day. As a team, we celebrated the highs and worried through the lows.

 

Nature’s Reflections will be back next month. Clearly, Mother Nature made her presence known through Hurricane Irma as these photos show.

 

I believe in preparing for the worst and praying for the best. Hurricane Irma may be as close to the worst we will ever see. Today, let’s count our blessings and be thankful.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

Read the full October 2017 SECO News here.

 

Hurricane Irma Aftermath: Disaster Aid Resources

As a result of the damage caused by Hurricane Irma, every county in SECO Energy’s service territory is eligible for the Federal Emergency Management Agency’s (FEMA) Individual Assistance and Public Assistance programs. Local, state and federal officials have allocated funds to rebuild Florida. The programs provide financial assistance to eligible applicants affected by Irma. Please, contact the appropriate agency for your situation.

 

FEMA Individual Assistance: FEMA made every county in our service territory – Lake, Marion, Sumter, Hernando, Citrus, Pasco and Levy – eligible for Individual Assistance. Steps to begin applying:

  • Residents who sustained losses should register at www.DisasterAssistance.gov
  • If you do have Internet access, register by calling 1-800-621-3362
  • The toll-free telephone numbers operate from 7 a.m. to 10 p.m. (local time)

 

Disaster Unemployment Assistance (DUA), call 1-866-487-2365. To be eligible, individuals must:

  • Not be eligible for regular Unemployment Insurance (UI);
  • Be unemployed as a direct result of the disaster;
  • Be able and available for work, unless injured as a direct result of the disaster;
  • File an application within 30 days of the date of announcement of DUA availability;
  • Have not refused an offer of employment in a suitable position.

 

Information for Small Businesses: Governor Scott has re-started the Florida Small Business Bridge Loan Program to assist small businesses affected by Irma. The program is intended to provide short-term, interest-free loans to small businesses that have sustained physical or economic damage. The application period runs from September 14, 2017 to October 31, 2017. To complete the application or find more information, visit www.floridadisasterloan.org. Reach the Florida Small Business Development Center Network – which runs the loan program – at 1-850-898-3489.

 

Flood Insurance:

    • If you have a National Flood Insurance Program (NFIP) flood policy, you may be eligible for reimbursement of actions taken to protect your property. Call your insurance agent to learn more.
    • To file a flood insurance claim under the NFIP, contact your insurance agent immediately. You may also call 1-800-621-FEMA (3362)

If you need help with utility payment, contact Florida 2-1-1.  As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.

Copper Crooks Slow Power Restoration

During the recent Hurricane Irma power restoration effort, SECO Energy fell victim to thieves who stole copper feeder line from three local substations. The thefts occurred in Sumter County in the communities of Webster, Lake Panasoffkee and Croom-A-Coochee/Clay Sink. The thieves slowed power restoration to local residents.

 

SECO approximates the theft occurred sometime between Thursday, September 14, and Saturday, September 16. In Webster, thieves took off with 464-feet of line from 516 NW 3rd Street. In Lake Panasoffkee, 1,006-feet of line disappeared from 3417 CR 421. The largest amount of line was stolen from the Croom-A-Coochee/Clay Sink area, 4,726-feet was taken from Porter Gap Road.

 

Thieves steal copper wire to sell the copper for scrap value, the value of which can add up quickly. It is always dangerous to touch any electric line, and if the thieves had encountered an energized line, they could have been seriously injured or killed. If you see a down line, always assume it is live and stay away, never try to pick it up yourself, call for help. SECO has notified the proper authorities, and asks citizens for their help. Please report any suspicious activity to the Sumter County Sheriff and to SECO.

 

CEO Jim Duncan states, “This act is criminal in more ways than one. I was saddened to learn that because of these crooks, residents in Webster, Lake Pan and Croom waited longer for power restoration. These members were already suffering without power after Hurricane Irma and these copper crooks created additional hardships. My heart goes out to these communities, and I sincerely hope the thieves are apprehended, charged and convicted.”

 

In addition to theft, SECO advises members to be cautious of any person or company claiming to be from SECO. SECO employees and contractors carry company identification and trucks are clearly marked. SECO will never call and harass members for payment, if you receive a questionable phone call, hang up and call SECO directly.

 

Learn more about SECO Energy’s commitment to community at SECOEnergy.com > Your Co-op > Community. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.

Sunshine State Stats, August 2017

August 2017 was slightly warmer than the previous August. The average temperature came in at 84°, while August of 2016 had an average temperature of 83°. Rainfall came in at 7.91 inches compared to last August at a mere 0.69 inches.

 

There were 595 cooling degree days and 0 heating degree days for August 2017, while last year there were 568 cooling degree days with 0 heating degree days. The Degree Days are based on how much warmer or cooler the average temperature is at a particular location is than 65°. In other words, if the average temperature is 70° degrees outside on a particular day, there are 5 Cooling Degree Days for that day in that location.

 

SECO Energy's Sunshine State Stats, August 2017 - monthly averages and stats

 

September is forecast to be slightly warmer with precipitation higher than normal compared to last year. Hurricane Irma wreaked havoc on the area as well, so it will be interesting to see how the natural disaster affects the overall Sunshine State Stats at the end of the month. Fall is around the corner bringing cooler temperatures and allowing your air conditioners a much needed break. If you want to check historical usage, log into SmartHub to view past bills and charts.

If your usage is high, SECO offers several energy-efficiency tools to help you identify energy wasters. Take the Home Energy Assessment to receive a detailed email tailored to your home’s features and lifestyle. The energy-saving advice will provide low-cost ways to decrease your usage – and your electric bill.

 

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator. If you want a member of our Energy Services team to come to your home to perform a free energy audit, contact us today to book an appointment.

 

SECO’s System 99.9% Recovered After Hurricane Irma

SECO Energy completed the final stage of its Hurricane Irma restoration effort on Sunday. At the end of Sunday, the not-for-profit electric cooperative completed power restoration for 99.9 percent of all members affected by Hurricane Irma.

 

SECO’s infrastructure suffered significant damage as Hurricane Irma traveled directly through its service territory with winds that ranged from a Category 1 to a Category 3 hurricane, per data from the National Hurricane Center. Power outages began Sunday evening, September 10, as Irma’s tropical-storm-force winds entered Central Florida. Members continued to lose power throughout Sunday night and Monday morning when winds increased to hurricane-force speeds. When winds subsided, more than half of SECO’s system was down and more than half of the cooperative’s members were without power.

 

Restoration began on Monday, September 11, at noon. More than 1,200 SECO crews and line/tree contractors were deployed in full force throughout the system over the next six days to restore power. At the end of the day on Sunday, September 17, SECO’s system was more than 99.9% restored. Only about 70 accounts in South Sumter County are unable to receive electric service at this time due to high water.

 

The damage to SECO’s system from Hurricane Irma was much more significant than even the damage from the 2004 hurricanes. The damage and disruptions from Hurricane Irma, were unprecedented in SECO’s service territory and across the state.

 

Today, line and tree trimming contractors are preparing to return home. If a member experiences a new outage, it should be reported at Storm Center using the last name and house number.

 

For SECO members who were without power, it was a long week. SECO Energy thanks them for their patience and understanding as crews worked to bring substations back online, rebuild feeder lines, replace thousands of broken poles and clear trees from infrastructure. Most important, the company is overwhelmed by and grateful for the thoughtful outreach by hundreds of members across the service area. Citizens brought pizza, sandwiches, cookies, goodie bags and more to the crews in the field and employees in our locations. Members sent notes of encouragement and posted signs of gratitude along the roads.

 

SECO members are still facing the after effects of Hurricane Irma. A colossal amount of tree branches, trunks and debris remains on the ground and near roadways. Members should call the county where they reside and ask for the debris to be removed. For members who have damage to their homes or property, please call your homeowners’ insurance carrier, county emergency services or FEMA. If you need financial assistance with everyday living expenses due to the hardship of Hurricane Irma, please contact Florida 2-1-1.

 

As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.

SECO Crews and Contractors Fully Deployed for Final Hurricane Restorations

SECO Energy’s crews and contract line and tree trimming crews remain fully deployed for final Hurricane Irma power restoration. Today, 1,200 crew members from nine states are finishing the last of the feeder rebuilding and repairing. Crews are also focusing on restoring isolated outages affecting small numbers of members, and clearing trees from functioning lines.

 

Understandably, SECO members have been frustrated by the outages caused by significant infrastructure damage as Hurricane Irma blazed a path through our service territory. Members reported over 110,000 outages immediately after hurricane-force winds left over half of SECO’s feeder lines on the ground and covered by downed trees and debris. Phone lines and Internet services were inoperational, making outage reporting difficult for members.

 

For the few thousand members still without power on Sunday, it has been a long week. Restoration efforts have been hampered by standing water, significant system damage and multiple thefts of copper line in Webster and Lake Panasoffkee. Earlier this week, SECO publicly committed to full restoration on Sunday. As of 10 am, SECO has less than 3,000 members – less than one percent – remain without power according to SECO’s Storm Center outage map it appears we will uphold that commitment.

 

Florida mandates that facilities such as hospitals, shelters, schools and government offices are given highest priority when restoration begins. SECO restored power to these facilities first. Assisted-living, non-hospital medical facilities, nursing homes, gas stations and communications towers running on generator power began running out of fuel Thursday. These necessarily became a priority. SECO’s crews are pulled in many directions so members may see crews leaving residential areas that are not yet completely restored. Homes in one subdivision on one side of the street may have power while the other side does not. This can occur where one line ends and another line begins.

 

If a member experiences a new outage, it should be reported at Storm Center using the last name and house number. Members can also use our interactive restoration map. It displays areas where small pockets of outages exist and crews are working. It does not display individual outages but crews are being deployed to those as well this morning because there are more than 1,200 crew members in the field moving from one outage to the next.

 

Please keep in mind that Hurricane Irma just left SECO’s service area late Monday morning. Even the storms of 2004 didn’t hit SECO’s area this hard and with this much damage. The system disruption is unprecedented and SECO is doing its best to quickly and fully recover.

 

During this time of prolonged outages from Hurricane Irma, if you are using a generator, never let it operate in an enclosed space such as your home, garage or enclosed porch. Generators emit carbon monoxide, a silent, odorless killer. There are multiple reports of Central Floridians who have been rushed to the hospital for carbon monoxide poisoning, and some of these cases were fatal. Read and follow manufacturer’s safety warnings when operating a generator.

 

As a not-for-profit electric cooperative, SECO is dedicated to being our members’ first source for accurate storm information. “Like” SECO’s Facebook page and “follow” the company on Twitter to stay updated about storms affecting our area.