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SECO News August 2024

 

Wynn's Wire

 

 

DEAR MEMBERS,

 

At SECO Energy, our goal goes beyond keeping the lights on. We strive to provide you with the most reliable and trustworthy service possible. The Oxford English Dictionary defines reliability as “the quality of being able to be trusted to do what somebody wants or needs.” Trustworthiness is essential to steering our responsibility to you, our valued members.

 

Our teams works diligently every day, proactively planning to ensure your homes and businesses have the power they need to thrive. While we strive to maintain uninterrupted power, sometimes factors out of our control, such as severe weather, wildlife interference, or other events, may cause temporary outages. In such cases, you can rest assured that our teams are swiftly dispatched to restore power quickly and safely. Our local Call Center is available for questions and concerns, and a whole cast of employees supports restoration efforts behind the scenes.

 

We recognize that transparent communication and exceptional member service are fundamental to reinforcing your confidence in us. That’s why we actively seek your feedback to continually enhance our service’s efficiency and ensure we meet and exceed expectations.

 

Looking ahead, SECO Energy is enthusiastic about the future. Our Strategic and Smart Grid Technology Roadmaps prioritize ongoing investments in cutting-edge technology, infrastructure enhancements, and innovative energy solutions to meet the evolving needs of the rapidly growing communities we serve. Our focus on reliability and trustworthiness remains steadfast, ensuring that you can count on us every step of the way. 

 

Sincerely,

 

CURTIS WYNN

Chief Executive Officer

 

 


 

 

SECO News August 2024 What Does Reliability Mean to SECO Energy

 

Reliability to SECO Energy means consistent, dependable service and being a trusted energy provider that invests in grid-hardening strategies, technological advancements, and services to assist our members to prevent outages, and maintain a stable energy supply to enhance service delivery.

 

GRID HARDENING STRATEGIES

  • Strategic vegetation management schedules
  • Overhead and underground facility inspections
  • Conversion to underground facilities in areas with frequent vegetation and reliability issues due to storms
  • Approximately 90% of new lines installed underground
  • Balanced and diversified energy portfolio
  • Routine maintenance to replace damaged and outdated poles and equipment
  • Upgrading transmission poles to concrete

 

TECHNOLOGICAL ADVANCEMENTS

  • Advanced Metering Infrastructure (AMI)
  • Transition from high-pressure sodium (HPS) area lighting to light-emitting diode (LED) area lighting
  • Conservation Voltage Reduction strategies that reduce demand and energy while lowering wholesale power costs
  • Utilization of drones for infrared inspections of lines, poles, and structures

 

SERVICES

  • Local call center to serve over 500,000 consumers
  • Immediate response to power outages and 24-hour response to area lighting outages
  • SmartHub for monitoring and managing your home’s energy use
  • StormCenter for quickly reporting outages and checking outage status online
  • Emails, texts, and voice alerts with outage updates and community alerts
  • Monthly SECO News with the latest cooperative developments
  • Regular updates on social media

 

Stay Connected with SECO Energy! Like us on Facebook, Instagram, X/Twitter, and LinkedIn for the latest updates.

 

 


 

 

SECO News August 2024 World Class Outage Response

 

 

As a not-for-profit electric cooperative, SECO Energy understands that our members count on us to supply reliable, safe, and affordable electric service. Utilities use three metrics to measure their success in providing an uninterrupted power supply.

 

 

 

SYSTEM AVERAGE INTERRUPTION DURATION INDEX (SAIDI)

 

 

 

SYSTEM AVERAGE INTERRUPTION FREQUENCY INDEX (SAIFI)

 

 

CUSTOMER AVERAGE INTERRUPTION DURATION INDEX (CAIDI)

 

*The national average is based on 2022 utility data using the latest information available.

 

 


 

SECO News August 2024 A Message from Joyce Anderson District 2 Trustee The Cooperative Difference

 

As a member of SECO Energy, I want to share with you the significant differences between our cooperative and investor-owned utilities. SECO Energy is a member-owned, not-for-profit electric cooperative that operates under a cooperatives business model that uniquely benefits you and our fellow members.

 

Here are a few differences that make SECO Energy and other cooperatives exceptional.

 

INVESTOR-OWNED UTILITIES PROVIDE ELECTRIC SERVICE TO “CUSTOMERS”

  • Privately owned and operated for profit, primarily focusing on maximizing shareholder returns
  • Decisions are often centralized and made by corporate executives or distant shareholders
  • Accountable to shareholders, and financial targets take precedence
  • Rates designed to not only cover costs of operation but to generate profits for shareholders
  • Profits are distributed to shareholders outside the local community

 

SECO ENERGY PROVIDES ELECTRIC SERVICE TO “MEMBERS”

  • Owned and governed by members; not-for-profit
  • Decisions made locally by members elected to serve on the Board of Trustees, ensuring member voices are heard and needs are met
  • Accountability directly related to membership, fostering transparency and responsiveness
  • Rates are designed to meet local needs and cover operating expenses and purchased power costs
  • Profits returned to members in the form of capital credits

 

 

Read the full August SECO News.

 


 

SECO News May 2024

During our 2024 Annual Meeting, I gave update on SECO Energy’s system reliability, reviewing three key metrics that affirm our commitment to providing reliable electric service to almost half a million consumers:

 

Wynn's Wire

  • The System Average Interruption Duration Index (SAIDI)
  • The System Average Interruption Frequency Index (SAIFI)
  • The Customer Average Interruption Duration Index (CAIDI)

 

In 2023, SECO’s SAIDI measurement, or average time a consumer was without power, averaged only 64 minutes or just over an hour. To compare, the national average based on 2022 data for utilities, was five and a half hours.

 

SAIFI indicates the frequency of power interruptions per year. SECO’s average frequency dipped below one for the first time in our 85-year history. In practical terms, on average, SECO members experienced only one power outage. Nationally, compared to 2022 figures, consumers experienced an average of 1.43 interruptions annually.

 

CAIDI evaluates the duration it takes our talented and dedicated SECO crews to restore power following an outage notification. In 2023, SECO’s restoration time was 69 minutes, slightly over an hour. This is quite remarkable, considering the national average from 2022 was nearly four hours.

 

These metrics place SECO in the “Best in Class” category for reliability, a position we’ve upheld for years.

 

The foundation of these statistics lies in continuous maintenance and ongoing investments in our electric infrastructure. Our engineering and operations team adheres to a meticulous maintenance and inspection regimen covering substations, poles, and overhead and underground equipment.

 

Our proactive approach to vegetation management, which involves trimming trees along hundreds of miles of power lines and removing potential hazards, further safeguards our system against outages.

 

While these reliability measurements are impressive, our focus remains on improving our performance. Last year, we were spared from severe damage during hurricane season. As we continue into 2024, we will plan and act decisively in response to severe weather events to ensure our reliability remains intact and you, our members, are satisfied.

 

Atlantic hurricane season is just around the corner, beginning on June 1. SECO Energy is StormReady and prepared for hurricanes, tropical storms, lightning, or the occasional outages experienced during our rainy summer. We ask you, too, to prepare for hurricane season, have a plan in place for your family, stock up early on hurricane supplies, and for those with a medical need for electricity, plan to have a backup power source or to seek shelter during a storm.

 

Best regards,

 

Curtis Wynn

Chief Executive Officer

 


 

SECO News May 2024 SECO Energy Energizes Education at Lake-Sumter State College

 

SECO Energy believes in demonstrating our commitment to education and empowering the next wave of professionals in the energy sector. In fact, Education, Training, and Information is one of the Seven Cooperative Principles that SECO Energy holds dear as a not-for-profit cooperative.

 

Lake-Sumter State College, located just around the corner from our Sumterville headquarters, is one of Florida’s leading colleges that trains students who are interested in a future energy career. The College desperately needed new wooden utility poles for firsthand student training exercises.

 

SECO Energy stepped up in a big way by donating utility poles to the College. This is a game-changer for students who will be our future lineworkers of tomorrow. Through SECO’s pole donation, students participate in hands-on learning setting up, climbing, and replacing utility poles —skills crucial for success in the energy field. This opportunity bridges classroom learning and real-world application, preparing students for the future in a tangible way.

 

Read on to learn how you can have a hand in educating future Florida lineworkers by purchasing a “Thank a Lineman” license plate today. Enjoy the photos of students in action, getting a head start on their future careers, thanks to the donation of utility poles from SECO Energy to Lake- Sumter State College.

 


 

SECO News May 2024 Vice President & District 1 Trustee Scott Boyatt Thank A Lineman License Plate

Over the years, many members have asked how to show appreciation to SECO Energy lineworkers and utility personnel who tirelessly restore power after natural disasters. One impactful way is ordering a “Thank a Lineman” license plate. This initiative, which gained approval from the Florida Legislature in 2020 after Governor Ron DeSantis signed HB 1135 into law, allows members to express their gratitude and support to all the thousands of Florida lineworkers and utility personnel.

 

Ordering this license plate is more than a gesture of thanks; it directly contributes to a significant cause. The proceeds assist a key recruitment partner for SECO Energy, supporting the next generation of utility workforce. Specifically, $25 from each sale funds scholarships for students enrolling in Electric Utility programs at Lake-Sumter State College (LSSC). According to LSSC’s website (www.lssc.edu), the college is ranked nationally among the top 150 Community Colleges. This opportunity uniquely honors lineworkers while investing in the education and future of those entering the utility workforce in Central Florida.

 

To reserve your plate today, visit www.ThankALineWorker.com or contact your local county tax collector’s office. Purchase avenues vary from county to county.

 

The actual “Thank a Lineman” license plates will be available once the pre-sale threshold is met.

 


 

SECO News May 2024 Rate Tariff Update

EFFECTIVE MAY 1, 2024, SECO Energy will implement several miscellaneous and lighting schedule fee adjustments detailed in the Cooperative’s Rate Tariff.

 

SECO Energy operates as a not-for-profit cooperative, structuring rates to cover operational costs rather than generate profits. Many of our posted miscellaneous fees have remained unchanged for over a decade. While we understand that any fee adjustment could affect our members, the miscellaneous fees added or changed will impact a small population and are designed to cover increased labor and material costs for specific services only.

 

TO REVIEW THE RATE TARIFF, visit SECOEnergy.com >Your Co-op > Rate Tariff. These adjustments are necessary to maintain the reliability and sustainability of service.

 


 

SECO News May 2024 Bill Payment Mailing Address Change

SECO Energy’s payment address for check payment processing is changing as of June 1, 2024.

The new payment address is:

 

SECO Energy

P.O. Box 70997

Charlotte, NC 28272-0997

 

Instead of writing a monthly check, consider enrolling in bank draft. With bank draft, your payment will draft on the due date. Bank draft will alleviate the worry of a missed payment, or late fee. Bank draft is the least expensive payment option. The Cooperative currently absorbs the convenience fees charged to SECO when a member pays using a credit or debit card. To enroll in bank draft, contact Member Services at CustomerService@SECOEnergy.com or enroll through SmartHub.

 

Read the full May 2024 SECO News.

 


 

SECO News April 2024

Thank you to all who tuned in to our 2024 Annual Meeting and participated in your cooperative’s governance process! If you were unable to tune in live, watch the Annual Meeting video on SECOEnergy.com to see the list of 101 prize winners. The video is also available on YouTube and Facebook.

 

Wynn's Wire

 

17,209 members voted on Annual Meeting business. Both the revisions to SECO Energy’s Bylaws pertaining to District Meetings and Trustee qualifications and the 2023 Annual Meeting Minutes were approved by the membership.

 

During the meeting, Board of Trustees President Gerald Anderson and I provided an update on SECO Energy’s successful 2023, specifically celebrating our 85th anniversary as an electric cooperative. This significant milestone represents decades of service, innovation, and community involvement that originated from a collective effort of rural households in 1938. Our journey has brought electricity to over 240,000 members and employment opportunities to Central Florida making 2023 a truly remarkable achievement.

 

In response to growth and the evolving energy landscape, SECO Energy introduced a new Strategy Map at the start of 2023. Our Mission steadfastly remains committed to providing reliable and innovative energy services and our Vision is to lead the industry in member satisfaction and engagement while becoming the preferred employer in our region. This strategic approach enables the Cooperative to focus on our core business, navigate industry changes and rising costs, operate more efficiently, enhance member engagement, and overcome labor and supply chain shortages.

 

In 2022, the SECO Energy Board of Trustees approved a multi-million-dollar investment in advanced metering infrastructure (AMI) with plans to implement the technology across our service area. AMI is one of the most innovative services investments we can provide that will reach practically every member.

 

Reducing labor and contractor costs, identifying service anomalies, and almost instantaneous power outage detection make AMI a win for members and the Cooperative.

 

AMI allows us to connect and engage directly with you through the system’s ability to provide real insight into your home’s energy use. This technology is the first step for SECO to open the door to new ideas and innovations. Distributed Energy Resource Management Systems, or DERMS, will pave the way for a more resilient and sustainable energy infrastructure. Soon, you will be able to enroll your smart devices, such as your thermostat, water heater, Wi-Fi-connected whole home generator, batteries, and electric vehicle, to connect with our DERMS provider.

 

We plan to incentivize members who take advantage of this newer technology that will help us consume less energy when demand is high. Watch for an announcement of the program launch in an upcoming edition of SECO News.

 

Best regards,

 

Curtis Wynn

Chief Executive Officer

 


 

SECO News April 2024 Annual Meeting Trivia

 

If you missed this year’s Annual Meeting or didn’t win a prize, don’t worry – there’s a second chance to win. Simply head over to www.Facebook.com/SECOEnergy and play 2024 Annual Meeting trivia.

 

HERE ARE THE TEN PRIZES UP FOR GRABS:

• Two (2) $250 SECO Energy bill credits

• Three (3) $100 Amazon gift cards

• Five (5) $50 SECO Energy bill credits

 

HOW DO YOU PLAY? On SECO Energy’s 2024 Annual Meeting trivia Facebook post, answer these five questions in the comments section:

1. What anniversary milestone did SECO Energy commemorate in 2023?

2. What was SECO Energy’s 2023 ACSI score?

3. How many Trustee Districts make up the SECO Energy Board?

4. What was the total number of members served by SECO Energy by the end of 2023?

5. What does AMI stand for?

 

NEED SOME HELP FINDING THE ANSWERS? No problem! Visit SECOEnergy.com > Your Co-op > Annual Member Meeting and watch the recorded virtual meeting. You can submit your answers by mail to SECO Energy, P.O. Box 301, Sumterville, FL 33585, or play online. Make sure to submit your answers before June 14th. Winners will be notified by June 21st. GOOD LUCK!

 


 

2024 Annual Meeting Prize Winners

All members who voted on 2024 Annual Meeting business were eligible to win 1 of 101 prizes. To check and see if you’re one of the lucky winners, head over to SECOEnergy.com > Your Co-Op > Annual Member Meeting.

 

In case you missed out on the live feed of the Annual Meeting, you can watch the video posted on our website and YouTube channel. Don’t miss the chance to catch up on the latest updates and to find out if you’re among the fortunate prize recipients!

 


 

SECO News April 2024 Tree Line USA

 

SECO Energy has been named a 2024 Tree Line USA Utility by the Arbor Day Foundation for 17 years in a row. Tree Line USA recognizes public and private utilities that help to preserve and enhance America’s urban forests. Nationally, Tree Line USA fosters the coexistence of reliable and safely delivered electricity with communities that maintain healthy trees.

 

To earn the Tree Line USA designation, SECO Energy meets five program standards: quality tree care, providing yearly worker training in best tree care practices, sponsoring a tree planting and education program, maintaining a tree-based energy conservation program, and participating in an Arbor Day celebration. Celebrate Arbor Day on Friday, April 26, by planting a tree. Be sure to call 811 before you dig and plant the tree away from overhead power lines.

 


 

SECO News April 2024 Invest In Surge Mitigator™ For A Chance To Win A Generator

 

SECO’s Surge MitiGator™ protection program takes the bite out of damaging spikes and surges, and you can too! Enroll in the Surge MitiGator™ program by June 30, 2024, for a chance to win one of three portable generators. Members in a current lease or have a previously purchased Surge MitiGator™ are automatically entered to win.

 

Scan the QR code or go to SECOEnergy.com > Energy Solutions > Surge MitiGator™ and complete the web form to get started. We’ll pick a winner in April, May, and June.

 

The Surge MitiGator™ program provides a meter-based arrestor that acts as the first line of defense to block electrical disturbances from entering through the electric line before they damage appliances and lead to financial loss. Surges are often caused by lightning, vehicle accidents involving SECO Energy’s infrastructure, small animals, fallen trees, and other unforeseeable events.

 

Lease the Surge MitiGator™ for a monthly fee* of only $5.95 or purchase the protection for $349. Both options include a 15-year manufacturer warranty.

 

SECO Energy recommends installing point-of-use devices to provide additional protection for sensitive appliances inside the home. These can be purchased at most major home improvement stores.

 

*Plus tax and applicable installation fees.

 


 

SECO News April 2024 A Message from Presiden Anderson: National Safe Digging Month (811)

 

April is National Safe Digging Month, which serves as an important reminder to always know what lies beneath before breaking ground on any outside projects requiring digging.

 

It’s alarming to note that every year, millions of dollars in property damage, personal injury, and even fatalities occur due to accidental digging into buried utility lines. Whether you’re planning to install a fence, plant a tree, or embark on a construction project, it’s crucial to take proactive steps to know what’s below to avoid potential hazards underground before digging.

 

HERE’S HOW THE PROCESS WORKS:

1. Plan Your Project. Gather specific information about your digging project, such as street address, type of project, and timeline.

2. Call 811 or Submit a Request Online at Sunshine811.com. It’s free and easy. You’ll receive a ticket number and a list of public utility companies that will be notified of your intent to dig.

3. Wait Two Full Business Days. Affected public utilities will be notified of your intent to dig and will dispatch someone to the approximate location of these underground facilities on your property.

4. Confirm Utility Responses and Marks. Before breaking ground, confirm that all utilities have responded to your request and marked the appropriate locations.

5. Dig Carefully. If digging within 24 inches from the outer edge of each marked facility can’t be avoided, consider moving your project location.

 

Florida's Sunshine 811 logo

Ensuring your safety and the integrity of SECO Energy’s infrastructure remains the utmost priority. By following these steps and calling 811 before digging, you not only safeguard yourself but our entire community.

 

Let’s use this month as an opportunity to reaffirm our commitment to prioritizing safety and ensuring that every digging project is approached with caution and foresight. Together, we can prevent accidents, protect infrastructure, and promote a safer environment for all.

 

Read the full April 2024 SECO News.

SECO News, November 2020

 

Duncan’s Digest – Capital Credits – Co-op Membership Pays $6.1 Million

 

Last month I announced a higher member-favorable Power Cost Adjustment (PCA) or “Hot Bucks” credit. This month, I have more good financial news. During the September Trustees’ Meeting, your Board approved a record-high Capital Credit retirement of $6.1 million to current and former members. Look for your Capital Credit retirement on your November bill.

 

May 2018 SECO News Duncan's Digest

 

The concept of Capital Credits is unique to not-for-profit, cooperatively structured businesses. You and your fellow 210,000+ cooperative members own a portion of SECO Energy’s equity. Your energy purchases build patronage capital. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. Individual Capital Credit allocations represent the percentage of the yearly amount of electric service purchased by each member.

 

Capital Credits are the accumulation of all prior years’ revenues after the co-op’s operating costs and expenses are paid. These credits are allocated on a pro-rata basis to each SECO member’s account as Capital Credits. Annually, SECO examines the cooperative’s financial position and makes a recommendation to the Board of Trustees on the “retirement” of Capital Credits. This year’s $6.1 million retirement means SECO is returning a portion of the cooperative’s equity to current and former members.

 

Current members will see the retirement amount on the November billing statement as a line item labeled “Capital Credit Ret.” All active commercial members with retirements over $600 will receive a check. Former members who receive a retirement over $10 will receive a check as long as they’ve kept SECO advised of an updated mailing address. If you move out of SECO’s service area, keep your mailing address updated so we can send future Capital Credit retirements your way.

 

For many, the COVID-19 pandemic and economic uncertainty of 2020 have been stressful. I am pleased that our members will receive a tangible benefit of the not-for-profit cooperative business model with a $6.1 million Capital Credit retirement this year. Since we energized the first few hundred members’ services in 1938 as Sumter Electric Cooperative, Inc. to now doing business as SECO Energy, we have retired $72.9 million to current and former members.

 

It is our privilege to be your electric provider.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 


 

SECO News November 2020 Duncan's Digest Extra Prepaid Meter Upgrade Serves As AMI Pilot Project

Duncan’s Digest Extra – Prepaid Meter Upgrade Serves as AMI Pilot Project

 

You’re hearing from me twice this month due to important news that will affect the 6,300 members currently enrolled in the SECO Energy MyWay PrePay program.

 

Currently, the prepaid program uses an electric meter with an older cellular data communications system to send automated daily meter readings back to SECO. Members enrolled in the prepaid program can log in to their online accounts/apps to view their daily energy use and to use a flexible “pay-as-you-go” approach to their energy use.

 

Unfortunately, the cellular communications infrastructure currently used in these meters is becoming outdated with the advent of LTE and 5G. The meters and backbone system must be updated to remain operational as a prepaid program before year-end 2020. At the same time, this equipment upgrade allows SECO to fulfill a secondary purpose as a pilot project for a potential future AMI (Advanced Metering Infrastructure) system. Lastly, it allows SECO to offer a future time-of-use (TOU) rate to members with electric vehicles to save money by charging in lower-cost off-peak periods.

 

We have partnered with Honeywell to replace the existing and soon-to-be outdated prepaid meters with a device that offers more advanced utility-based capabilities. Recently, Honeywell joined forces with Verizon to bring AMI meters to utilities using 4G/5G Long Term Evolution (LTE) cellular data. The new AMI meters use two-way communication protocol between the utility database and the meter using the same data communications infrastructure used in your cell phones.

 

In November and December, SECO-contracted technicians will replace old prepaid meters with new Honeywell AMI meters that use Verizon cellular communications technology. Bringing an AMI program into our service area with its mix of rural, suburban and metropolitan areas will be a technical challenge. This pilot project using Honeywell’s meter and Verizon’s latest cellular technology may well prove to be the answer to our members’ needs.

 

Immediately upon installation at our prepaid account locations, the new Honeywell AMI meters will supply daily usage readings through two-way communication protocol. In the future when the Meter Data Management system is integrated with SECO’s online account platform, Smart Hub, members with the Honeywell meters will be able to see 15-minute interval usage data – to have an even closer look into their energy use habits.

 

AMI systems save significant labor dollars for many utilities. The new Honeywell meter also offers SECO the ability to detect outages, troubleshoot and reconnect/disconnect service remotely – which means improved efficiency for SECO and faster service for members who need to transfer service in a move, disconnect service or establish brand new service with SECO.

 

We have high hopes for the success of this pilot project and will review results with SECO’s Board of Trustees. If the system is successful, the Board may decide to move forward with systemwide AMI deployment in the future after evaluating a full business case. This will pave the way for all of our members to benefit from a more advanced look at their energy usage behavior and the ability to embrace energy efficiency measures if they so choose.

 

AMI FAQ

 

WHO WILL INSTALL THE AMI METER?

 

A SECO-contracted meter technician will install the new AMI meter and remove the old one. All SECO contractors carry company ID, and their trucks are clearly marked with a SECO Energy Authorized Contractor decal.

 

WILL MY SERVICE BE INTERRUPTED WHILE THE METER IS REPLACED?

 

Yes, but just briefly. You will experience a brief interruption of a few minutes while the meter is exchanged. Technicians will courtesy knock before performing the meter exchange and will leave a door hanger as well. You do not need to be home for the meter exchange.

 

WILL THE METER’S CELLULAR TRANSMISSION AFFECT OTHER DEVICES IN MY HOME?

 

No. The cellular data of other devices in your home will not be affected or interrupted.

 

IS THE HONEYWELL METER SAFE?

 

Yes. The Honeywell meter uses an industry standard cellular communications system, just like your cell phone. The components of the meter and communication module are UL (Underwriter Laboratories) certified.

 

WHAT ARE SOME OF THE ENHANCED CAPABILITIES OF AMI METERS?

 

A fully-developed AMI system allows members to review their energy usage in almost real-time. SECO can transfer, reconnect/disconnect, and troubleshoot the service remotely. When an AMI system is deployed for all members, you can choose your billing date, set usage threshold alerts, have access to money-saving dynamic rates and much more.

 

I AM A MYWAY PREPAY MEMBER WHO WOULD LIKE TO OPT-OUT OF RECEIVING AN AMI METER. WHAT CAN I DO?

 

Without an AMI capable meter, the prepaid program cannot function properly. At this time, MyWay PrePay members can choose to unenroll from the prepaid program by requesting to change their account type to a postpaid, traditionally billed account if they would like to opt-out. Members can visit Contact Us, call or email Customer Service to opt out.

 

NOTE: Postpaid accounts are subject to a security deposit. SECO will complete an Equifax Utility Score Check upon request to change a prepaid account to a postpaid, traditionally billed account.

 


 

Making a Difference at Christmas with Toys for Tots

Toys for Tots

 

Once again, SECO Energy employees are spreading Christmas cheer by taking part in our annual corporate Marine Corps Reserve Toys for Tots drive. We’ve had friendly competition between employees and departments in years past to collect the most bicycles and other donated toys. SECO Energy’s Pennies from Heaven program has pledged $5,000 this year to complement employees’ Toys for Tots donations.

 

Retired Marines and other volunteers operate Toys for Tots. Volunteers pick up donations and distribute the toys to children in need. All donated toys stay local and are distributed in the area they were donated. We foresee a great need for children’s toys this year as many local families were affected by the COVID-19 shutdown.

 

Members can take part, as well. Join SECO in spreading Christmas joy by donating a new unwrapped toy for our annual Toys for Tots drive. Our five Member Service Centers in Eustis, Groveland, Inverness, Ocala or Sumterville serve as public drop-off locations from November 2 to December 7.

 

SECO Energy’s Pennies from Heaven program rounds up members’ bills to the nearest dollar and uses the extra pennies to help members who need bill payment assistance or donations for local charitable causes such as Toys for Tots. If you would like to join your fellow cooperative members in making a difference in our communities one penny at a time, visit Pennies from Heaven to enroll in the program. Thank you in advance for your generosity.

 

Members who would like to register to receive toys donated through Toys for Tots can Request a Toy on their website.

 


 

SECO News October 2020 EV Charger Winner!

EV Charger Winner!

 

Justin Allender from Clermont is the October winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

 

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles page for more details.

 

Watch SECO News for next month’s charger winner.

 


 

SECO News November 2020 Toys for Tots Word Search

Toys for Tots Word Search

 

Get into the holiday spirit by completing our Toys for Tots Word Search. Donate a new, unwrapped toy for Toys for Tots at one of our Member Service Centers from November 2 to December 7.

 

November 2020 SECO News word search

 


 

Safety Corner

Safety Corner Decorating Safely

 

Do you live in a neighborhood with area light posts/poles? Please refrain from using these to display your holiday decorations. For safety reasons, SECO does not allow members or homeowners’ associations to use our poles for decorating purposes. Light poles and posts are not made for or rated for the added weight of decorations, signs or banners.

 

We also prohibit members from adding decorations, signs, advertisements, banners or sports equipment to SECO poles. Nailing, stapling or tacking items to poles degrades their structural integrity. Sharp protrusions can also injure or puncture a SECO employee or contractor or damage their protective equipment such as gloves and sleeves. The pole’s ground wire can also be damaged. More important, we don’t want our members to be injured while hanging lights or decorations from a pole not meant to support the weight of the décor or ladder leaned against it.

 

Learn more about our Keep It Clear – We Work Here safe clearance requirements around poles, meters, transformers and secondary enclosures.

 


 

SECO News November 2020 Advice From The Old Farmer's Almanac & USDA Weather Stats

Advice from The Old Farmer’s Almanac & USDA Weather Stats

 

SECO Energy’s service territory falls into the Department of Agriculture’s “Zone 9” for plant hardiness. Zones are determined by the average annual extreme temperature over the last 30 years in the area. Zone 9’s extreme minimum temps range from 20-30 degrees Fahrenheit – which is quite warm compared to the rest of the nation. Visit the USDA.gov website to learn more about plant hardiness zones.

 

Plant bulbs this fall for beautiful blooms in the spring. For a winter flower garden, The Old Farmer’s Almanac recommends planting grape hyacinth or winter aconite. Create spring blooms by planting bluebells, daffodils, fritillary, bearded or Siberian iris, ornamental onion and spring starflowers. These bulb varieties like well-drained soil and full sun – perfect for Florida!

 


 

SECO News November 2020 Energy-Efficiency Extra Schedule an HVAC Tune-Up

Energy-Efficiency Extra Scheduled an HVAC Tune-Up

 

Fall is officially here, and cooler temperatures have arrived in Central Florida. Before the winter chill sets in, schedule an HVAC tune-up with a licensed technician. HVAC units that receive regular service function more efficiently and use less energy to heat (or cool) your home.

 

Preventative maintenance will extend the life of your HVAC unit and help you avoid an unexpected, costly repair bill. Set a calendar reminder to change your unit’s air filter monthly or follow the manufacturer’s suggested filter change schedule.

 

For more energy-efficiency tools, visit our Energy Efficiency page. Our Home Energy Assessment is an online energy audit that provides energy-efficiency advice tailored to your home’s features and lifestyle. The Energy Estimator calculates the amount of energy used and associated costs for the electronics, appliances and just about anything that uses electricity in your home. Submit with an email address to receive low-cost energy-efficiency tips specific to your home.

 

Read the full November 2020 SECO News online.