Home Energy Assessment – Page 4

SECO News December 2021

Happy Trails, J.D.!

Dear Members,

I announced my retirement from SECO Energy earlier this year after 43 years of service. Time has flown, and this major life change is bittersweet and much more emotional than I’d ever anticipated. Much has changed over the last four decades, but growth has been the constant since our founding in 1938.

When I came onboard as SECO’s Finance Director in 1979, our meter count totaled 36,823. In my first CEO Report at the 1991 Annual Meeting, I reported our meter count increased to 66,000 – a 44 percent increase in membership. In 1999, we reached the 100,000-meter milestone.

At the end of 2017, we surpassed the milestone of energizing our 200,000th meter. As I write this farewell address, the company’s infrastructure value has just surpassed the $1 billion mark. The growth isn’t slowing down. In fact, The Villages recently earned the title as the fastest growing metropolitan area in the nation over the last decade with a Sumter County growth rate of 39%. Lake and Marion counties’ growth rates continue to climb at 29% and 13%, respectively. That kind of growth is rare in a not-for-profit electric utility business model and it’s one of the milestones that I am most proud of as I take my last walk from the building on January 3.

Over the course of the four decades, our cooperative’s employee giving campaigns have raised more than $1 million for our local United Ways to improve quality of life for the members in our service territory. Our Pennies from Heaven program is a program whereby members enroll to have their bills rounded up to the nearest dollar. The extra change is donated to the Pennies fund and the funds are used for bill payment assistance for our members and other worthy causes. The Pennies program has generated millions of dollars in our local area to help SECO members.

As a Marine, I’m proud that we annually support the Toys for Tots campaign. We are a company of employees who have made a difference in the lives of others through not only their financial generosity, but also in their commitment to ensuring that you receive the most reliable, affordable electric service possible.

Pinnacle examples of member satisfaction with our employees’ efforts are reflected in the three J.D Power awards we earned in 2015, 2016 and 2017. We’ve also been recognized by our members through increasing ACSI (American Customer Satisfaction Index) ratings with a record-high 91 in 2020. We are both a statewide and national frontrunner in ASCI rankings.

I spent the last decade building a leadership team that has made it possible to reach these milestones under Board of Trustee leadership that supported our ability to meet the ever-growing demand for power with cost controls that preserve low rates for members. Over the last two years, the COVID challenge placed unprecedented strain on our ability to operate safely and efficiently but our employees persevered. Still, I am retiring at a time when supply chain challenges threaten utilities’ ability to keep up with a growing population of new residents and businesses that are moving to Florida for not only the lifestyle but the economic prosperity.

The incoming CEO-elect Curtis Wynn is supported by a leadership team and 400 employees who he can count on to help him continue the legacy. It has been my distinct pleasure and privilege to lead this company and the membership who deserve our commitment to affordable, reliable electric service and our StormReady approach during hurricane season.

We hold up under crisis and are the fastest utility to recover even when hurricanes sweep right through the middle of the state. I can’t begin to explain how proud I am to have been at the helm and this goodbye is the toughest thing I have had to muster in my career. Thank you for letting me spend 43 years of life in service to you and our employees. It’s been my honor.

Sincerely,

Jim Duncan

Chief Executive Officer

ADVICE FROM THE OLD FARMER’S ALMANAC

The Old Farmer’s Almanac explains how to figure out cooling and heating degree days. To determine a cooling degree day, use the base temperature of 65 degrees. Every day the temperature reaches 65 degrees is a cooling day. For every degree over 65, adds one cooling degree. On a day that the mean temperature reaches 85 degrees, the cooling degrees would be 20.

To figure heating degree days, take the same base of 65 degrees, and subtract the mean daily temperature. For example, if a day’s high temperature was 50 degrees and the low was 40 degrees, the mean high is 45 degrees. This would give you 20 heating degree days.

Do you have cheimatophobia, frigophobia, or psychrophobia (fear of cold)? Be sure to read page 3 and schedule an HVAC service before winter temps arrive in Central Florida.

DON’T BE LEFT IN THE COLD – SCHEDULE A WINTER HVAC SERVICE

The Old Farmer’s Almanac predicts winter in Florida will be colder than usual. Prepare for the most frigid temperatures to begin in mid-December and continue into early February. Precipitation will also be above average.

With temperatures running colder than average, your HVAC (heating, ventilation and air conditioning) unit may run longer this year than in previous years. Now is the time to schedule an HVAC service call with a licensed technician.

During a service call, the technician should thoroughly inspect your HVAC to ensure it’s in good running condition. The system may need to be cleaned or serviced. HVAC units that are serviced regularly function more efficiently and use less energy to heat (or cool) your home resulting in lower energy costs.

Preventative maintenance helps extend the life of your HVAC unit and avoid unexpected, costly repair bills. Complete at-home maintenance such as checking for leaks and removing dirt or debris away from external components proactively. Set a calendar reminder to change your unit’s air filter monthly or follow the manufacturer’s suggested filter change schedule.

For more energy-efficiency tools, visit our Energy Efficiency page. Our Home Energy Assessment is an online energy audit that provides energy-efficiency advice tailored to your home’s features and lifestyle. The Energy Estimator calculates the amount of energy used and associated costs for electronics, appliances and almost anything that uses electricity in your home. Submit with an email address to receive low-cost energy-efficiency tips specific to your home.

SECO ENERGY UNITED WAY PLEDGES REACH $1 MILLION

Since 2004, SECO Energy employees have participated in yearly employee-led United Way Pledge Drives to benefit our local communities. For the 2022 United Way Pledge Drive, our employees pledged $50,282.

With our 2022 pledge total, SECO employees’ total pledges have now surpassed the one-million-dollar milestone to reach $1,041,766!

Employees choose the county that receives their donations. Most of our employees live in Sumter, Lake, Marion and Citrus Counties.

Lake & Sumter Counties………………………………….$21,392
Marion County………………………………………………..$16,075
Citrus County……………………………………………………$7,043
Other Counties (listed below)……………………………$5,772
Gilchrist, Hernando, Levy, Orange, Pasco and Polk
TOTAL $50,282

Do you want to give back to your local community and have pennies to spare? Enroll in SECO Energy’s Pennies from Heaven program and agree to have your bill rounded up to the nearest dollar each month. We donate the extra pennies for worthy causes in our service area or member bill payment assistance.

Enroll in Pennies from Heaven today and change lives. Visit SECOEnergy.com > Your Co-Op > Pennies from Heaven and complete the enrollment web form.

WINNERS CIRCLE

Engage with our virtual assistant Electra on the phone for a chance to win a $25 gift card. Winners who self-served using Electra are:

Claudia Bryce from Summerfield

James Burdick from Eustis

Ricardo Valdes from The Villages

Eileen Bennett from Clermont

The latest winner of a SECO Energy Level 2 EV Charger is Gary Chevillet from The Villages.To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner. Visit our Electric Vehicles website section to learn more about the benefits of owning an EV.

Winners in our Go Green and Win: Paperless Billing and Bank Draft Incentive

Daniel Cahya from Ocala is the winner of a $200 SECO Energy bill credit.

Dean Woodle from Leesburg is the winner of a NEST thermostat.

Juanita McLean from The Villages is the winner of an Amazon Echo Dot with Alexa.

Congratulations to our recent winners!

Read the full December 2021 SECO News online.

September 2021 Sunshine State Stats

Fall arrived in September 2021 and temperatures began to cool off slightly. Don’t get out your heavy jacket yet. Winter temperatures are still months away and daily highs are still hitting over 90 degrees.

In September 2021, the highest daily temperature recorded was 95 degrees, which is 4 degrees lower than the highest recorded temp in August 2021. The lowest recorded temperature this month was 67 degrees, which 6 degrees lower than the lowest temp recorded in August 2021. Rainfall increased from last month by a very small amount to measure 4.9 inches and is below September’s average of 5.76 inches.

September is the peak of hurricane season, while the month was active with tropical storm and hurricane activity, Central Florida remained clear of named-storm activity. As a reminder, the Atlantic hurricane season runs through November 30. It is best to remain vigilant and prepared in the event a late-season tropical storm or hurricane turns our way before the end of the season.

For September 2021 the average temperature was 83 degrees, which is one degree higher than the average temperature in September 2020. The average high temperature in September 2021 was 91 degrees, and the average low temperature was 74.

Although the average monthly temperature and average low and high temperatures have decreased slightly from August 2021, daily temperatures are still warm. Members may notice their energy usage for September 2021 will be similar to their usage from August 2021. Warm daily temperatures and Florida’s humidity mean HVACs will run for longer periods of time and more frequently to keep the temperatures cool inside. Daily temperature fluctuations also increase HVAC usage.

October forecast:

The October forecast shows a slight cool down in daily high temperatures to the high 80s and low 90s. Lows will be in the high 60s and low 70s. The rainy season is coming to a close, the best chance for rain is the possibility of scattered thunderstorms that bring lightning and wind during the first half of the month.

To check historical usage, log into SmartHub to view past bills and consumption charts. If your usage is high, SECO offers several energy-efficiency tools to help you identify energy wasters. Take the Home Energy Assessment to receive a detailed email tailored to your home’s features and lifestyle. The energy-saving advice will provide low-cost ways to decrease your usage – and your electric bill.

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator.

August 2021 Sunshine State Stats

Hot summer temperatures continued in August 2021 as the highest daily temperature recorded was 99 degrees. The lowest recorded temperature for the month was 73 degrees. Rainfall decreased from last month to measure 4.8 and is below August’s average of 7.76 inches.

During August’s 31 days, 24 of those reached a high temp of over 90 degrees. Because of the increased temperatures, members will likely notice an increase in their August electric usage.

For August 2021 the average temperature was 85 degrees, which is one degree higher than the average temperature in August 2020. The average high temperature in August 2021 was 93 degrees, and the average low temperature was 77.

Both the average monthly temperature and average low and high temperatures have increased from July 2021. Again, members will likely see an increase in their energy usage for August 2021. Hotter temperatures and increased humidity mean HVACs will run for longer periods of time and more frequently to keep the temperatures cool inside. Daily temperature fluctuations also increase HVAC usage.

September forecast:

September is the peak of hurricane season. The Old Farmer’s Almanac predicts a tropical storm threat September 8 – 12. Daily highs will reach into the 90s with lows in the 70s with the chance of scattered thunderstorms that bring rain, lightning and wind during the middle of the month.

Take the bite out of damaging surges and spikes with SECO Energy’s Surge MitiGator surge protection. Our meter-based surge arrester protects large appliances by reducing surges BEFORE they enter the meter. Learn more about the Surge MitiGator. In September, members enrolled in surge protection are entered in a drawing to win a portable generator each month. Enroll today for the chance to win!

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator.

June 2021 Sunshine State Stats

Precipitation in June 2021 was higher than average leading to a soggy but hot month. The highest daily temperature measured in at 94 degrees, and the lowest temperature came in at 67 degrees. While June 1, 2021, is the official start of Atlantic hurricane season, our area was left unscathed by tropical storms or hurricanes this month (though Elsa changed that in early July).

June was also the official start of summer and the hot temperatures and daily afternoon thunderstorms have arrived. High temps reached over 90 degrees 16 days this month. Members will likely notice an increase in their June electric usage due to the higher temperatures during the day that stretch into the evening.

For June 2021 the average temperature was 82 degrees, which was the same as the average temperature in June 2020. The average high temperature was 90 degrees, and the average low temperature was 73. Total precipitation this month measured 8.6 inches compared to 6.1 inches in June last year. The average rainfall in June is 6.13 inches.

Again, members will likely see an increase in their energy usage for June 2021. Both the average monthly temperature and average low and high temperatures have increased from May 2021. Both the average temperature and the average low temperature are 4 degrees, and the average high is up 2 degrees. Hotter temperatures mean HVACs will run for longer periods of time and more frequently to keep the temperatures cool inside. Daily temperature fluctuations also increase HVAC usage. The highest daily temperature fluctuation in June was 24 degrees.

July forecast:

Florida’s rainy season continues into September with almost daily thunderstorms that bring rain, lightning and wind. Daily highs will reach 90 degrees and above with lows in the 70s.

Take the bite out of damaging surges and spikes with SECO Energy’s Surge MitiGator surge protection. Our meter-based surge arrester protects large appliances by reducing surges BEFORE they enter the meter. Learn more about the Surge MitiGator. In August and September, members enrolled in surge protection are entered in a drawing to win a portable generator each month. Enroll today for the chance to win!

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator.

May 2021 Sunshine State Stats

May 2021 weather was a study in extremes – the highest daily temperature measured in at 94 degrees, while the lowest temperature came in at 58 degrees. Daily high temps ranged between 94 and 74 degrees, and daily low temps spanned from 74 degrees to 58 degrees. While May was extremely dry with rainfall of only 1.01 inches, which is more than 3 inches below average, the first named storm – Tropical Storm Ana – was named on May 22 before the official beginning of hurricane season.

Hotter temperatures are here to stay. Eleven days in May the high reached 90 degrees or over. Members may notice an increase in their May electric usage due to the higher temperatures during the day that stretch into the evening, and little rain to bring the temperature down.

For May 2021 the average temperature was 78 degrees, which was the same as the average temperature in May 2020. The average high temperature was 88 degrees, and the average low temperature was 67.

Again, members may see an increase in their energy usage for May 2021. Both the average monthly temperature and average low and high temperatures have increased from April 2021. The average temperature is up 7 degrees, while the average low is up 6 degrees, and the average high is up 7 degrees. Hotter temperatures mean HVACs will run for longer periods of time to keep the temperatures cool inside. Daily temperature fluctuations also increase HVAC usage. The highest daily temperature fluctuation in May was 26 degrees.

June forecast:

Florida’s rainy season typically begins in June and this year is no exception. Expect almost daily afternoon thunderstorms with heavy rain and lightning. The Central Florida area received almost 3 inches of rain early in the month. Thunderstorms will continue throughout June. Daily highs will reach 90 degrees and above with lows in the 70s.

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator.

SECO News, June 2021

Duncan’s Digest – StormReady: Hurricane Season Warning

The 2021 Atlantic hurricane season began June 1. SECO Energy uses a unique and well-tested response plan that stands ready when typical afternoon thunderstorms occur and when our service area is affected by tropical storms or hurricanes. SECO is StormReady, and I urge you and your family to prepare proactively for hurricane season.

All signs point to the potential for a very active hurricane season this year. In April, The Department of Atmospheric Science at Colorado State University (CSU) published its Atlantic hurricane season forecast. CSU predicts that this year’s Atlantic hurricane season will have above-normal activity.

These experts predict there will be a total of seventeen named storms. Eight of these will develop into hurricanes and four of these will become major hurricanes (Category 3, 4 and 5).

Compared to the historical record between 1991 and 2020, the projections for this year are higher than average. During this period, the Atlantic hurricane season averaged fourteen named storms. Seven of these became hurricanes, with three developing into major hurricanes.

An above-average activity hurricane season was predicted for last year as well. The 2020 season broke records with thirty named storms. Frankly, we were extremely lucky that these storms veered away from Central Florida. Tropical Storm Eta in mid-November was the only named storm that directly affected SECO’s service area last year.

One tropical storm or hurricane spinning through our service area is all it takes to make this a memorable season for SECO Energy members and employees. Part of storm readiness is our commitment to storm hardening our electrical system – valued at about $1 billion. Annually, we replace aging distribution poles and install concrete transmission poles to replace older wooden poles. Our robust vegetation management program also plays a key storm readiness role with a goal of trimming vegetation back from the entire 12,000 miles of overhead line systemwide every five years.

If you or a family member rely on life-sustaining medical equipment and cannot be without power for an extended time, your home should have a secondary backup power source available. You may need to relocate to a shelter to wait out the storm in the event of an outage. As a start, register with the Florida Special Needs Registry at FloridaDisaster.org that provides local first responders with information about your needs.

SECO’s StormReady approach also includes our online StormCenter outage map and communications platform that is available 24/7 on your smartphone or tablet. Report an outage, view the outage map, check the status of a current outage and report an area light malfunction.

Enroll or update your outage notifications through StormCenter today. We’ll send you an email, text, voice message or all three when the system detects an outage affecting your service. You’ll receive a follow-up communication when the outage is restored. Visit StormCenter and click on the Manage Notifications tab.

It is critical to prepare before a storm arrives. Gather your emergency supplies early using this month’s Word Search on page 5. Supplies sell out quickly when a storm is approaching. Prepare your home in advance and make an emergency plan with your family.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

Plan your summer fishing trips with The Old Farmer’s Almanac’s best fishing days. The sun, moon, tides and weather all affect fish activity. The best time of day to fish is when they are most active – fish often feed more in the early morning and late evening. It is believed that fish feed more during a full moon as well. This summer’s best fishing dates are June 10 – 24, July 9 – 23, August 8 – 22 and September 6 – 20. Read this month’s Florida Fauna & Flora to learn more about the sailfish, Florida’s state saltwater fish.

Safety Corner – Vehicle Accidents and Utility Lines

A report by the National Safety Council (NSC) finds that over 42,000 people died in vehicle crashes in 2020. This statistic is an increase of 8% from 2019. Most alarming is the number of miles driven last year was much lower than the year before.

In SECO Energy’s service area, 91 separate vehicle crashes occurred that involved utility poles or other infrastructure in 2020. These crashes alone interrupted electric service to over 31,000 accounts.

Accidents involving downed power lines are extremely dangerous. Always assumed downed lines are energized and dangerous – and can kill. Stay in the vehicle if possible. Inform the 911 dispatcher that power lines are down near the crash site.

If you smell smoke or the vehicle catches fire, follow these steps to safety:

• Open the vehicle door but do not touch exterior metal that may be energized.
• Jump clear of the vehicle, landing with both feet on the ground at the same time.
• Again, do not touch the metal on the vehicle while touching the ground.
• Walk in a shuffling motion or bunny hop to safety.

If you witness an accident involving downed lines near or on the vehicle, stay away from the car and its occupants and call 911 immediately. Try your best to get the occupants’ attention and warn them to stay in the car if safe to do so.

Share this information with your family – especially younger drivers. For more tips on how to be safe around electricity, visit our Electrical Safety section on our website.

EV Charger Winner

Paula Stewart from Tavares is the latest winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles website section for more details.

Watch SECO News for next month’s charger winner.

2021 SECO Energy Youth Scholarship Awardees

For decades, SECO Energy has awarded scholarships annually to deserving high school seniors who live in a home served by SECO. Over the years, we have provided over $500,000 in scholarship funds to over 300 students to help fulfill their dreams.

This year, we awarded nine students interested in a career in the energy industry and planning to attend a Florida college, university or vocational/trade school.

Join us in congratulating our 2021 SECO Energy Scholarship awardees:

LEIGHTON LEE BAKER
Eustis High School: Plans to attend Lake-Sumter State College and study electrical engineering. Leighton took part in the Eustis High School swim team, robotics and debate club.

LANDEN CARTER
The Villages Charter High School: Seeks an AAS degree in electrical distribution technology from Lake-Sumter State College. Landen played baseball and enjoys hunting, fishing and spending time with family.

AUSTON CHISENHALL
South Lake High School: Plans to attend Lake-Sumter State College and study business. Auston likes to fish, and while in school, participated in baseball and business classes.

ASHLEY DELEZENNE
The Villages Charter High School: Majoring in finance at Stetson University. Ashley is a member of the National Honor Society and spends time tutoring and volunteering at sporting events.

SHANIA DELPINO-LITTLE
The Villages Charter High School: Will attend the University of South Florida and major in accounting. Shania served as Secretary of the Science National Honor Society Club, the Vice President of the Student Activities Club and is a member of the National Honor Society.

SEBASTIAN LOAIZA
Belleview High School: Will major in computer science at the University of South Florida. Sebastian plays soccer and is a member of the Interact Club and the Robotics Automation Design (RAD) Club.

MICHAEL M. MARVIN, JR.
The Villages Charter High School: Plans to complete the electrical lineman program at Northwest Lineman College. Michael attended advanced placement courses in high school and enjoys football and weightlifting.

BRENDAN SIMONS
The Villages Charter High School: Is attending Florida Atlantic University to major in business. Brendan played baseball and participated in the Engineering Club and Rho Khappa.

COLIN B. SORENSON
South Lake High School: Is majoring in biological sciences at Florida State University. While in high school, Colin played baseball, basketball and is a member of Business Professionals of America.

Good luck, students, in reaching your education and future career goals!

Emergency Supplies Word Search

SECO Energy is StormReady and stands prepared for the 2021 Atlantic hurricane season. Gather the list of emergency supplies below. Have enough on hand for each person for at least three days.

Connect with Electra

We invite you to connect with our virtual assistant Electra through our easy-to-use interactive voice response phone system.

Electra can assist thousands of members at the same time. Without waiting for a live agent, Electra can help you check your balance, find billing due date, disconnect service, report a power outage or service problem, check the status of a current outage or complete a payment arrangement.

To reach out to Electra, give her a call at (352) 793-3801. This number takes the place of any local numbers to Member Service Centers that were previously used.

If you request to speak to a live agent and call volume is high, Electra can save your place in line and arrange a callback during our regular business hours.

Read the Winners’ Circle article below for our latest winners.

Winners’ Circle

Four lucky winners who have completed a call with Electra won a $25 gift card. Congratulations, winners!

Carmen Linzey from Wildwood

Angela Medina from Ocala

Audrey Reed from Howey-in-the-Hills

Nola Jenzen from Lady Lake

Winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

Jade Greene from Tavares is the winner of a $200 SECO Energy bill credit.

Matthew Ketchum from Clermont is the winner of a NEST thermostat.

Judy Robertson from Lady Lake is the winner of an Amazon Echo Dot with Alexa.

Read Winners’ Circle next month for more winners.

Summer HVAC Check-Up

In Central Florida, the largest energy user in your home is the HVAC system. HVAC use accounts for about 35 to 40% of your energy use (energy.gov). Florida’s high humidity levels also make high temperatures feel hotter. Using a dehumidifier during the summer months and a humidifier in the colder months may increase your comfort level.

We recommend scheduling an HVAC check-up with a qualified technician annually. Preventative maintenance will help your unit to operate more efficiently. Yearly maintenance will also help you avoid unexpected and often costly repair bills. Change or check HVAC filters each month or as directed according to the manufacturer’s instructions.

Weather plays a significant role in your energy usage. Try the Home Energy Assessment for a complete online energy audit that is tailored to your home and lifestyle. Our Energy Estimator shows you the math behind your monthly kilowatt hour (kWh) usage. We publish a monthly weather blog called Sunshine State Stats on our website and social media. Find these tools and more energy-efficiency ideas on the Energy Solutions section of our website.

Read the full June 2021 SECO News online.

SECO News, April 2021

Duncan’s Digest – Inverness Substation Upgrade

SECO Energy’s service territory covers 2,100 square miles, which is about the size of Delaware. At year-end 2020, we were serving 216,477 homes and businesses in seven Central Florida counties. The bulk of our members live in Citrus, Lake, Marion and Sumter Counties, with smaller numbers of members in Hernando, Levy and Pasco Counties.

Our cooperative purpose is to provide exceptional service to our members, co-workers and communities. That exceptional service is reflected in SECO Energy winning coveted J.D. Power awards in 2015, 2016 and 2017 when our satisfaction scores topped all utilities in the nation. In 2020, we upheld our position as an American Customer Satisfaction Index (ACSI) frontrunner in Florida and nationally with a score of 91.

We definitely have a strong reputation to uphold. Another example of our exceptional service is a meticulous inspection and maintenance schedule that ensures day-to-day reliability while expanding an electric system that meets both current and future members’ energy needs.

In the July 2020 SECO News edition, I communicated about the Marion Oaks substation rebuild underway in Marion County. That project, including the demolition of the older adjacent substation, is almost complete.

A new project in the works is the Inverness substation rebuild in Citrus County. The Inverness substation was reconstructed in 1982. Due to its age, the substation needed a complete rebuild. This substation serves just under 6,000 members. The rebuild includes a high-side ring bus and steel structures that support the heavy, high voltage transmission line. The high-side ring bus will increase service reliability for all members served by the Inverness sub by creating redundancy through looped service.

The Inverness substation rebuild also improves reliability for members served by the nearby Floral City substation as well. Both substations are looped in with two separate Duke Energy transmission lines. Currently, members served by both substations experience an outage if even one of the Duke transmission lines experiences a fault or operates. When the new ring bus is in place at the Inverness substation, members served by our Floral City sub will no longer experience an outage if the fault occurs between the transmission line and the Inverness substation.

Along with the ring bus on the high side, we’re working to re-gasket the existing power transformer, install a new metering package and implement a state-of-the-art relay schematic. The new foundation is in place, the fence surrounding the substation has been installed, and a new control house is being constructed on-site. The Inverness substation rebuild is on schedule for completion in early summer, just in time for storm season to arrive.

The total value of our electric facilities systemwide is inching closer to the $1 billion mark. At year-end 2020, the value of SECO’s utility plant was $955.9 million. We’re spending about $3.2 million per month to improve existing members’ service reliability and to build new infrastructure to meet the growing demand in our area.

Without question, your electric service is supported by an extensive, robust and well-maintained infrastructure.

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

The Old Farmer’s Almanac recommends the best days in April and May to complete indoor and outdoor projects. Ready for spring cleaning? Wash windows on April 10 and 11 and May 7 – 9, and wash floors on April 8 and 9 or May 5 and 6. The best days to bake are on April 18 and 19 and May 15 and 16. If spring yard work is on your list, the best days prune to encourage growth are April 20 and 21 and May 17 – 19. Prune to discourage growth on April 1, 2, and 10 and May 7 – 9.

Call 811 Before You Dig

Longer days and sunny weather make spring the perfect time to tackle your honey-do list. April is Safe Digging Month and Florida law requires you to call 811 or visit www.call811.com online before you dig.

811 is a free service that will locate and mark underground utilities on your property or in the area you plan to dig. Never install a fence, plant a garden, add new landscaping or trees before contacting 811. Are you working with a contractor on a project? Make sure your contractor has connected with 811 before beginning the project on your property.

Wait for the flags! Keep shovels out of the ground until the 811 locating service has responded to your request and flagged the approximate area where underground utility lines (electric, water, gas, communications, etc.) are located.

Know what’s below – call 811 before you dig. In Florida – it’s the law.

EV Charger Winner

Pamela Gladd from Minneola is the March winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

Spring for Energy Savings

The Department of Energy (DOE) at energy.gov estimates the energy used to cool and heat your Central Florida home is 35 to 40% of your total energy consumption. You control how and when you use electricity. The condition and age of your home’s HVAC system, insulation, roof, windows, ducts, appliances and lifestyle also affect your energy consumption. Newer, well-insulated, properly weatherized homes with double-pane windows and ENERGY STAR-rated appliances consume less energy.

The number of people living in your home and weather also affect energy consumption. More people living in the house create more laundry, heating, cooling, cooking and increased hot water and electronics use. Central Florida is known for scorching summer temperatures that cause your HVAC to work overtime to keep the home cool. During a cold snap, the heating system also runs more frequently to warm the house.

Want help to reduce your energy consumption and lower your monthly energy bill? SECO Energy’s online energy-efficiency tools can help you spring for energy savings with low-cost and no-cost tips and ideas to help you reduce your energy use.

Home Energy Assessment

Our Home Energy Assessment is an online energy audit that you can complete from the comfort of your home. Fill out the assessment based on your home and lifestyle. Submit your answers and email address, and in just minutes you’ll receive energy-savings advice tailored to your home and lifestyle. Complete the energy-saving ideas, and you’ll be on your way to consuming less energy – and saving money.

Energy Estimator

Are you interested in seeing the math associated with your energy usage? Visit our Energy Estimator online to calculate the estimated costs for each of your home’s appliances and electronics. Submit your email address to receive no-cost and low-cost energy-savings suggestions via email.

Energy Savings Word Search

After completing our Home Energy Assessment and Energy Estimator, sharpen your energy-saving knowledge with this month’s Energy Savings word search.

2021 Atlantic Hurricane Season Early Warning

Traditionally, the Atlantic hurricane season begins on June 1. But the past six hurricane seasons have seen hurricanes and tropical storms form in mid-May. Because of this change, the National Hurricane Center (NHC) will begin its Atlantic Tropical Weather Outlook earlier on May 15 instead of waiting until June 1.

What does this mean for SECO Energy members? SECO is StormReady, and we encourage you to begin your preparations for hurricane season now. Don’t wait until a hurricane or tropical storm is heading our way to prepare.

Learn more about hurricanes and tropical storms in our Hurricane Handbook. You’ll find helpful information on emergency supplies for people and pets. We’ve also included tips for before, during and after a storm. Pick up a copy of our Hurricane Handbook at one of our five Member Service Centers or visit our Storm Preparation page.

Winners’ Circle

Have you engaged with our virtual assistant Electra who can answer thousands of calls without missing a beat? Ask Electra for assistance instead of waiting to speak with a representative. Each week, we’ll draw one winner who will receive a $25 gift card. Winners are drawn from all members who called and successfully took care of business with Electra.

February’s Winners Are:

Mark Fagan from Clermont

Lynn Pulchano from Inverness

Don Whittigton from Dunnellon

Sandra Ennulat-Davis from Eustis

Congratulations to our three March winners in our Go Green and Win: Paperless Billing and Bank Draft incentive.

Narasimha Murthy from Tavares is the winner of a $200 SECO Energy bill credit.

Karen Chapman from Ocala is the winner of a NEST thermostat.

John Johnson from Summerfield is the winner of an Amazon Echo Dot with Alexa.

Read Winners’ Circle next month for more winners.

Thank a Lineman License Plate

Members can show their support for the thousands of Florida lineworkers and utility personnel who restore power to millions of Floridians after devastating natural disasters by ordering a “Thank a Lineman” license plate. The 2020 Florida Legislature approved the plate after Governor Ron DeSantis signed HB 1135 into law.

This cause is local and benefits a key SECO Energy employee recruitment partner. For every “Thank a Lineman” plate sold, $25 goes to Lake-Sumter State College (LSSC) to support their Electric Utility programs. According to LSSC’s website (www.lssc.edu), the college is ranked in the top 150 Community Colleges nationally. Their student job placement or continuing education rate is 97%. The scholarship boost is an exciting opportunity for LSSC, utility personnel across the state and cooperative members.

Reserve your plate today by purchasing a pre-sale voucher. Purchase avenues vary from county to county. Contact your local county tax collector’s office for guidance or visit https://myfloridaspecialtyplate.com/lineman-order.html, where you can pay for the pre-sale voucher and process your order online. Learn more at www.thankalineworker.com.

The actual “Thank a Lineman” license plates will be available once the pre-sale threshold is met.

Read the full April 2021 SECO News online.

January 2021 Sunshine State Stats

January 2021 weather was a mix of hot and cold. Mother Nature kept us guessing with high daily temperatures in the 80s and low daily temps in the 30s. Members may notice an increase in their January electric usage due to heating and cooling needs during the month.

For January 2021 the average temperature was a balmy 60 degrees, which is 4 degrees lower than the average temperature of 64 degrees in January 2020. Four days in the month reached 80 degrees or over, while two days dipped into the 30s. The highest recorded temperature was 82 degrees and the lowest recorded was 38 degrees. The average high temperature was 70 degrees and the average low temperature was 49.

Average rainfall in January is just over 3 inches. January 2021 rainfall was lower than average at only 1.04 inches for the month. In January 2020, rainfall measured less than .5 inches.

Again, members may see an increase in their energy usage for January 2021. Daily temperature fluctuations mean members used their HVACs to cool their homes during the day and for heat after the sun went down. The highest daily temperature fluctuation was 31 degrees.

February forecast:

The February 2021 forecast calls for high temperatures in the low to mid 70s and low temperatures to drop into the high 30s and low 40s. Temperatures may drop into freezing during the first week of the month. The best chance for rain is the first half of the month. Expect morning showers and partly cloudy days.

The Old Farmer’s Almanac predicts above-average temperatures for February with below-average rainfall.

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator.

Sunshine State Stats December 2020

Happy New Year! There was no white Christmas in Florida for December 2020, but the temperatures were chilly dipping into the low 30s. Central Florida closed out 2020 with sun, cool morning temperatures and lower than average rainfall for December.

For December 2020 the average temperature was a cool 58 degrees, which 8 degrees lower than the average temperature of 66 degrees in December 2019. Thus, electric usage in December may be higher than last year due to heating needs. Two days in the month reached 80 degrees or over, while 5 days dipped into the 30s. The highest recorded temperature was 81 degrees and the lowest recorded temperature was 34 degrees. The average high temperature was 69 degrees and the average low temperature was 47 degrees.

Rainfall was lower than average at only .9 inches for the month. In December 2019, rainfall measured 3.7 inches.

Again, members may see an increase in their energy usage for December 2020. With temperatures fluctuating between low 80s and high 70s to 30s and 40s at night and in the early morning hours, members used their HVACs to cool during the day and for heat after the sun went down.

January forecast:

The January 2021 forecast calls for cool temperatures with highs in the 60s and lows in the 30s and 40s. Expect plenty of sunny days with the best chance of rain during the second week of the month.

According to The Old Farmer’s Almanac, winter and spring in Florida will be gorgeous! Expect normal precipitation and an average temperature of 58 – only 2 degrees below average in January. The average temperature is forecast at 4 degrees above average at 65 in February, with below-average rainfall expected. March is forecast to be warm with an average temperature of 69, which is 2 degrees above average, and rainfall is forecast to be slightly below average.

When was the last time your HVAC was serviced? If it’s been more than 6 months, consider scheduling an HVAC tune-up. Regular maintenance helps your unit run more efficiently, increases the unit’s lifespan and can diagnose small issues before they become bigger problems.

To easily calculate how much energy your appliances, lighting, electronic devices, and other energy-using items in your home consume, use the Energy Estimator.

SECO News, November 2020

Duncan’s Digest – Capital Credits – Co-op Membership Pays $6.1 Million

Last month I announced a higher member-favorable Power Cost Adjustment (PCA) or “Hot Bucks” credit. This month, I have more good financial news. During the September Trustees’ Meeting, your Board approved a record-high Capital Credit retirement of $6.1 million to current and former members. Look for your Capital Credit retirement on your November bill.

The concept of Capital Credits is unique to not-for-profit, cooperatively structured businesses. You and your fellow 210,000+ cooperative members own a portion of SECO Energy’s equity. Your energy purchases build patronage capital. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. Individual Capital Credit allocations represent the percentage of the yearly amount of electric service purchased by each member.

Capital Credits are the accumulation of all prior years’ revenues after the co-op’s operating costs and expenses are paid. These credits are allocated on a pro-rata basis to each SECO member’s account as Capital Credits. Annually, SECO examines the cooperative’s financial position and makes a recommendation to the Board of Trustees on the “retirement” of Capital Credits. This year’s $6.1 million retirement means SECO is returning a portion of the cooperative’s equity to current and former members.

Current members will see the retirement amount on the November billing statement as a line item labeled “Capital Credit Ret.” All active commercial members with retirements over $600 will receive a check. Former members who receive a retirement over $10 will receive a check as long as they’ve kept SECO advised of an updated mailing address. If you move out of SECO’s service area, keep your mailing address updated so we can send future Capital Credit retirements your way.

For many, the COVID-19 pandemic and economic uncertainty of 2020 have been stressful. I am pleased that our members will receive a tangible benefit of the not-for-profit cooperative business model with a $6.1 million Capital Credit retirement this year. Since we energized the first few hundred members’ services in 1938 as Sumter Electric Cooperative, Inc. to now doing business as SECO Energy, we have retired $72.9 million to current and former members.

It is our privilege to be your electric provider.

Sincerely,

Jim Duncan

Chief Executive Officer

Duncan’s Digest Extra – Prepaid Meter Upgrade Serves as AMI Pilot Project

You’re hearing from me twice this month due to important news that will affect the 6,300 members currently enrolled in the SECO Energy MyWay PrePay program.

Currently, the prepaid program uses an electric meter with an older cellular data communications system to send automated daily meter readings back to SECO. Members enrolled in the prepaid program can log in to their online accounts/apps to view their daily energy use and to use a flexible “pay-as-you-go” approach to their energy use.

Unfortunately, the cellular communications infrastructure currently used in these meters is becoming outdated with the advent of LTE and 5G. The meters and backbone system must be updated to remain operational as a prepaid program before year-end 2020. At the same time, this equipment upgrade allows SECO to fulfill a secondary purpose as a pilot project for a potential future AMI (Advanced Metering Infrastructure) system. Lastly, it allows SECO to offer a future time-of-use (TOU) rate to members with electric vehicles to save money by charging in lower-cost off-peak periods.

We have partnered with Honeywell to replace the existing and soon-to-be outdated prepaid meters with a device that offers more advanced utility-based capabilities. Recently, Honeywell joined forces with Verizon to bring AMI meters to utilities using 4G/5G Long Term Evolution (LTE) cellular data. The new AMI meters use two-way communication protocol between the utility database and the meter using the same data communications infrastructure used in your cell phones.

In November and December, SECO-contracted technicians will replace old prepaid meters with new Honeywell AMI meters that use Verizon cellular communications technology. Bringing an AMI program into our service area with its mix of rural, suburban and metropolitan areas will be a technical challenge. This pilot project using Honeywell’s meter and Verizon’s latest cellular technology may well prove to be the answer to our members’ needs.

Immediately upon installation at our prepaid account locations, the new Honeywell AMI meters will supply daily usage readings through two-way communication protocol. In the future when the Meter Data Management system is integrated with SECO’s online account platform, Smart Hub, members with the Honeywell meters will be able to see 15-minute interval usage data – to have an even closer look into their energy use habits.

AMI systems save significant labor dollars for many utilities. The new Honeywell meter also offers SECO the ability to detect outages, troubleshoot and reconnect/disconnect service remotely – which means improved efficiency for SECO and faster service for members who need to transfer service in a move, disconnect service or establish brand new service with SECO.

We have high hopes for the success of this pilot project and will review results with SECO’s Board of Trustees. If the system is successful, the Board may decide to move forward with systemwide AMI deployment in the future after evaluating a full business case. This will pave the way for all of our members to benefit from a more advanced look at their energy usage behavior and the ability to embrace energy efficiency measures if they so choose.

AMI FAQ

WHO WILL INSTALL THE AMI METER?

A SECO-contracted meter technician will install the new AMI meter and remove the old one. All SECO contractors carry company ID, and their trucks are clearly marked with a SECO Energy Authorized Contractor decal.

WILL MY SERVICE BE INTERRUPTED WHILE THE METER IS REPLACED?

Yes, but just briefly. You will experience a brief interruption of a few minutes while the meter is exchanged. Technicians will courtesy knock before performing the meter exchange and will leave a door hanger as well. You do not need to be home for the meter exchange.

WILL THE METER’S CELLULAR TRANSMISSION AFFECT OTHER DEVICES IN MY HOME?

No. The cellular data of other devices in your home will not be affected or interrupted.

IS THE HONEYWELL METER SAFE?

Yes. The Honeywell meter uses an industry standard cellular communications system, just like your cell phone. The components of the meter and communication module are UL (Underwriter Laboratories) certified.

WHAT ARE SOME OF THE ENHANCED CAPABILITIES OF AMI METERS?

A fully-developed AMI system allows members to review their energy usage in almost real-time. SECO can transfer, reconnect/disconnect, and troubleshoot the service remotely. When an AMI system is deployed for all members, you can choose your billing date, set usage threshold alerts, have access to money-saving dynamic rates and much more.

I AM A MYWAY PREPAY MEMBER WHO WOULD LIKE TO OPT-OUT OF RECEIVING AN AMI METER. WHAT CAN I DO?

Without an AMI capable meter, the prepaid program cannot function properly. At this time, MyWay PrePay members can choose to unenroll from the prepaid program by requesting to change their account type to a postpaid, traditionally billed account if they would like to opt-out. Members can visit Contact Us, call or email Customer Service to opt out.

NOTE: Postpaid accounts are subject to a security deposit. SECO will complete an Equifax Utility Score Check upon request to change a prepaid account to a postpaid, traditionally billed account.

Toys for Tots

Once again, SECO Energy employees are spreading Christmas cheer by taking part in our annual corporate Marine Corps Reserve Toys for Tots drive. We’ve had friendly competition between employees and departments in years past to collect the most bicycles and other donated toys. SECO Energy’s Pennies from Heaven program has pledged $5,000 this year to complement employees’ Toys for Tots donations.

Retired Marines and other volunteers operate Toys for Tots. Volunteers pick up donations and distribute the toys to children in need. All donated toys stay local and are distributed in the area they were donated. We foresee a great need for children’s toys this year as many local families were affected by the COVID-19 shutdown.

Members can take part, as well. Join SECO in spreading Christmas joy by donating a new unwrapped toy for our annual Toys for Tots drive. Our five Member Service Centers in Eustis, Groveland, Inverness, Ocala or Sumterville serve as public drop-off locations from November 2 to December 7.

SECO Energy’s Pennies from Heaven program rounds up members’ bills to the nearest dollar and uses the extra pennies to help members who need bill payment assistance or donations for local charitable causes such as Toys for Tots. If you would like to join your fellow cooperative members in making a difference in our communities one penny at a time, visit Pennies from Heaven to enroll in the program. Thank you in advance for your generosity.

Members who would like to register to receive toys donated through Toys for Tots can Request a Toy on their website.

EV Charger Winner!

Justin Allender from Clermont is the October winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

Toys for Tots Word Search

Get into the holiday spirit by completing our Toys for Tots Word Search. Donate a new, unwrapped toy for Toys for Tots at one of our Member Service Centers from November 2 to December 7.

Safety Corner Decorating Safely

Do you live in a neighborhood with area light posts/poles? Please refrain from using these to display your holiday decorations. For safety reasons, SECO does not allow members or homeowners’ associations to use our poles for decorating purposes. Light poles and posts are not made for or rated for the added weight of decorations, signs or banners.

We also prohibit members from adding decorations, signs, advertisements, banners or sports equipment to SECO poles. Nailing, stapling or tacking items to poles degrades their structural integrity. Sharp protrusions can also injure or puncture a SECO employee or contractor or damage their protective equipment such as gloves and sleeves. The pole’s ground wire can also be damaged. More important, we don’t want our members to be injured while hanging lights or decorations from a pole not meant to support the weight of the décor or ladder leaned against it.

Learn more about our Keep It Clear – We Work Here safe clearance requirements around poles, meters, transformers and secondary enclosures.

Advice from The Old Farmer’s Almanac & USDA Weather Stats

SECO Energy’s service territory falls into the Department of Agriculture’s “Zone 9” for plant hardiness. Zones are determined by the average annual extreme temperature over the last 30 years in the area. Zone 9’s extreme minimum temps range from 20-30 degrees Fahrenheit – which is quite warm compared to the rest of the nation. Visit the USDA.gov website to learn more about plant hardiness zones.

Plant bulbs this fall for beautiful blooms in the spring. For a winter flower garden, The Old Farmer’s Almanac recommends planting grape hyacinth or winter aconite. Create spring blooms by planting bluebells, daffodils, fritillary, bearded or Siberian iris, ornamental onion and spring starflowers. These bulb varieties like well-drained soil and full sun – perfect for Florida!

Energy-Efficiency Extra Scheduled an HVAC Tune-Up

Fall is officially here, and cooler temperatures have arrived in Central Florida. Before the winter chill sets in, schedule an HVAC tune-up with a licensed technician. HVAC units that receive regular service function more efficiently and use less energy to heat (or cool) your home.

Preventative maintenance will extend the life of your HVAC unit and help you avoid an unexpected, costly repair bill. Set a calendar reminder to change your unit’s air filter monthly or follow the manufacturer’s suggested filter change schedule.

For more energy-efficiency tools, visit our Energy Efficiency page. Our Home Energy Assessment is an online energy audit that provides energy-efficiency advice tailored to your home’s features and lifestyle. The Energy Estimator calculates the amount of energy used and associated costs for the electronics, appliances and just about anything that uses electricity in your home. Submit with an email address to receive low-cost energy-efficiency tips specific to your home.

Read the full November 2020 SECO News online.

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Archive

ADVICE FROM THE OLD FARMER’S ALMANAC

DON’T BE LEFT IN THE COLD – SCHEDULE A WINTER HVAC SERVICE

SECO ENERGY UNITED WAY PLEDGES REACH $1 MILLION

WINNERS CIRCLE

Duncan’s Digest – StormReady: Hurricane Season Warning

Advice from The Old Farmer’s Almanac

Safety Corner – Vehicle Accidents and Utility Lines

EV Charger Winner

2021 SECO Energy Youth Scholarship Awardees

Emergency Supplies Word Search

Connect with Electra

Winners’ Circle

Summer HVAC Check-Up

Duncan’s Digest – Inverness Substation Upgrade

Advice from The Old Farmer’s Almanac

Call 811 Before You Dig

EV Charger Winner

Spring for Energy Savings

Energy Savings Word Search

2021 Atlantic Hurricane Season Early Warning

Winners’ Circle

Thank a Lineman License Plate

Duncan’s Digest – Capital Credits – Co-op Membership Pays $6.1 Million

Duncan’s Digest Extra – Prepaid Meter Upgrade Serves as AMI Pilot Project

AMI FAQ

Toys for Tots

EV Charger Winner!

Toys for Tots Word Search

Safety Corner Decorating Safely

Advice from The Old Farmer’s Almanac & USDA Weather Stats

Energy-Efficiency Extra Scheduled an HVAC Tune-Up

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