SECO Energy District 5 Trustee Shannon Wright has successfully completed the requirements to earn the Director Gold Credential (DGS) from the National Rural Electric Cooperative Association (NRECA).
According to the NRECA, the DGC recognizes directors/trustees who desire a tangible credential that demonstrates their ongoing commitment to advancing their knowledge and performing their fiduciary duty to the best of their ability. The DGC offers a continuing education path for directors/trustees beyond the Credentialed Cooperative Director (CCD) and Board Leadership Certificate (BLC).
SECO Energy is a not-for-profit electric utility operated for and owned by its members. SECO’s nine-member Board of Trustees consists of members who live in SECO’s service area. Trustees are elected to oversee the governance of the cooperative. Each Trustee on SECO Energy’s Board is elected by the members who reside in his/her District.
Collectively, the Trustees are responsible for establishing, reviewing and revising corporate policies to ensure that SECO continues to preserve reliable, affordable service for all members.
Trustee Wright resides in Lake Panasoffkee and has been a SECO Energy member since 2014. She was elected to the SECO Energy Board of Trustees in 2022.
Mrs. Wright stated, “I am proud to join the other Board Trustees who have achieved the Director Gold Credential from the NRECA. This process has equipped me to better serve not just the SECO Energy members I represent in District 5, but our electric cooperative as a whole. My experience as a SECO Energy Trustee has been a rewarding one.”
CEO Curtis Wynn extended his congratulations to Trustee Wright, expressing his enthusiasm for the industry knowledge enrichment undertaken by the Board Trustee. “Congratulations, Mrs. Wright, on achieving the NRECA’s Director Gold Credential. Your commitment to the NRECA educational path is a benefit to SECO Energy, its members and the Board of Trustees. Thank you for expanding your preparedness to serve at such a high level.”
To learn more about the Board of Trustees, visit SECOEnergy.com>Your Co-op. “Like” SECO Energy on Facebook and follow @SECOEnergy on Twitter for prize drawings, news releases, and severe weather alerts affecting SECO Energy’s service territory. Manage your outage notification preferences at StormCenter. To see reliability and expansion projects in your area, visit our new System Improvement Map. To learn more about SECO Energy as a not-for-profit cooperative, visit SECOEnergy.com > Your Co-op > About.
SECO Energy is experiencing accelerated growth in the residential, commercial and industrial sectors while operating with strong fiscal responsibility. Florida is amid a population uptick. We expect the expansion potential and increasing energy demand to be our norm for a time.
In 2021, we added upwards of 5,700 new active services systemwide. This level of growth in our service area and Central Florida is exciting, challenging and has a positive effect on our financial position. SECO must meet the increasing demand for energy, maintain existing infrastructure and preserve reliability. SECO is very busy keeping up with our growing region and maintaining our existing infrastructure to serve you.
As a not-for-profit cooperative, significant financial investments are made to serve new members and improve your service reliability. At yearend 2021, SECO’s investment in facilities topped over $1 billion and continues to grow. This ongoing facilities’ investment averages over $6 million per month.
We have retained our position as the third-largest Florida electric cooperative and seventh largest nationally out of about 800 distribution co-ops. Among our co-op peers, a growing infrastructure supporting more than 220,000 metered accounts is extraordinary. Our facilities include 48 substations and 13,000 miles of line to reliably serve members.
This past year, with Board of Trustees approval, SECO returned $6.46 million in Capital Credits to current and former members. Since inception, SECO has returned over $80 million in Capital Credits. Assigning and returning margins to our members makes us different from other electric utilities. This is what we like to call “the cooperative
difference.”
We control costs, maintain healthy equity, return excess margins like a true co-op should, and provide competitive rates. It is clear there is a difference when serving members in a not-for-profit environment. And that’s the cooperative difference.
We pledge to provide you with the most reliable and lowest cost electricity possible while not losing sight of the high premium you place on customer service.
Best regards,
Curtis Wynn
Chief Executive Officer
Virtual Business Only 2022 Annual Virtual Meeting
Members, tune in to watch our 84th Annual Meeting live via virtual webcast on Thursday, March 24, at 4:30 p.m. To access the meeting, click on the Virtual Business Meeting homepage banner on SECOEnergy.com. Links to the webcast will also be published on Facebook, Twitter, YouTube, and Instagram.
Though this year’s meeting is a virtual business-only Annual Business Meeting, we need your vote to approve the 2021 Annual Meeting Minutes. You can vote on Annual Meeting business by mail, electronically or by phone. All members who cast a vote are counted as present in person for determination of quorum as stated in the Bylaws Article III, Section E, #4.
We have 100 great prizes up for grabs! All members who vote on Annual Meeting Business (2021 Annual Meeting Minutes) are eligible to win a prize. The grand prizes are a 2012 Chevrolet Colorado Extended Cab truck, a 2019 EZGO TXT gas-powered golf cart and three $1,000 cash prizes. Other prizes include SECO Energy electric bill credits, Wi-Fi programmable thermostats, energy savings kits and more!
Review the list of prizes on page three. To cast your vote electronically, visit SECOEnergy.com and click on the 2022 Virtual Business Meeting Vote homepage banner or text VOTE to (352) 320-2200 and follow the link. To vote by mail, fill out the ballot in your 2022 Official Annual Meeting Notice and enclose it with your electric bill payment.
To vote by phone, call (352) 793-3801 and an agent will assist. Do you have a comment or question for us? Engage with SECO Energy during the 2022 Annual Business Meeting, and your question or comment may be addressed live. Drop us a note via email at SECO2022AM@SECOEnergy.com, give us a call at (352) 329-MEET (answered on March 24 only) or send a message on Facebook or Twitter starting at 3:30 on March 24.
Good luck, and thank you for voting! We’ll see you virtually on Thursday, March 24, at 4:30 for our 84th Annual Meeting.
2022 Annual Business Meeting Prize List
2012 CHEVROLET COLORADO EXTENDED CAB TRUCK
2019 EZGO TXT GAS-POWERED GOLF CART
$1,000 CHECKS (3)
GENERAC GENERATOR
$250 SECO ELECTRIC BILL CREDITS (5)
NEST LEARNING THERMOSTATS (10)
HONEYWELL SMART THERMOSTATS (10)
PREMIUM ENERGY SAVINGS KITS (5)
SENSI SMART THERMOSTATS (10)
$100 SECO ELECTRIC BILL CREDITS (5)
LUX SMART THERMOSTATS (10)
SURGE MITIGATOR SURGE PROTECTION 1-YEAR LEASE (5)
RADIO SMART THERMOSTATS (10)
SMART POWER STRIPS (5)
ENERGY SAVINGS KITS PLUS (5)
AMAZON ECHO DOTS (4)
12-PACK LED LIGHT BULBS (5)
STARTER ENERGY-EFFICIENCY KITS (5)
Celebrate 25 Years of our Surge Protection Program with Free Installation
SECO Energy is celebrating 25 years of its Surge Protection Program with savings for you! We’re offering free installation for all new Surge MitiGator enrollments until May 31. That’s a $25 savings for you during our 25th Surge Protection Anniversary.
SECO’s made in the USA meter-based surge arrester has proven reliable over the past 25 years by reducing or eliminating surges BEFORE they enter your home through the meter. More than 40,000 members are already enrolled in the program.
The Surge MitiGator has a beastly 15-year warranty and is designed to protect your home’s large-motor appliances. Household appliances and sensitive electronics such as televisions and computers can be damaged or destroyed by power surges. These also require point-of-use devices that can be purchased at hardware or big-box retailers for adequate coverage.
Start at the meter base with the Surge MitiGator for the best protection. You can lease the MitiGator for only $5.95 plus tax per month with free installation – a $25 savings. The purchase price ranges from $349 to $399 plus tax – and this includes free installation. Visit SECOEnergy.com > Surge MitiGator and complete the webform to learn more or enroll during this limited free installation promotion.
SECO Energy’s Board of Trustees proudly approved the 2021 SECO Scholarship Program at a recent board meeting. $36,000 in scholarships is available for 12 recipients to receive $3,000 each.
The scholarship program is open to high school seniors who are graduating in May/June 2021. Applicants must live in a home served by SECO Energy and plan to pursue a career in the energy industry. Awardees must also be enrolled full-time in an accredited college, university or vocational/technical school located in Florida by the end of 2021. Qualifying degrees or certifications are in technology, engineering, math or business.
The energy industry is a growing field in Florida and SECO must find new, creative ways to connect with students who could be potential employees to hire a workforce with the technical skills and training required in this competitive field. According to the 2020 U.S. Energy and Employment Report (USEER), Florida currently has 124,954 traditional energy workers statewide – with a large number gearing up toward retirement in the coming years. Of these energy workers, 54,283 are in electric power generation, 18,802 are in fuels and 51,869 are in transmission, distribution and energy storage.
CEO Jim Duncan looks forward to reading about the applicants’ career plans and accomplishments. Duncan stated, “SECO Energy and the electric industry is a great place to plant career roots. Our SECO Scholarship Program is a recruiting tool that introduces us to local students pursuing a career in the growing energy industry. We hope to attract local students who want to engage with SECO for internship opportunities or as a possible future employer.”
Duncan continued, “Not-for-profit electric cooperatives like SECO Energy prioritize community support, environmental stewardship, corporate citizenship and sustainability. SECO offers competitive wages but we also offer a pension plan and healthy 401k match – which is a hard-to-find benefit in this day and age. In addition, SECO provides employees with high-quality, low-cost medical, dental and vision coverage. It’s a great place to work, and we are an essential employer that offers a healthy balance of work and personal life with a generous paid-time-off program, student loan reimbursement and more.”
Applications are available online beginning January 4, 2021. Paper applications are available at SECO’s five Member Service Centers located in Eustis, Groveland, Inverness, Ocala and Sumterville. Completed applications must be received no later than 5 p.m. on Friday, March 26, 2021.
“Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.
SECO Energy has positive financial news for its 210,000+ members. The not-for-profit electric cooperative is retiring a record $6.1 million in Capital Credits to current and former members. During the September Board Meeting, the SECO Board approved the record-high $6.1 million Capital Credit retirement.
Current members will see their portion of the retirement on their November billing statement. Look for a line item labeled “Capital Credit Ret.” Active commercial members with retirements over $600 will receive a check. Former members who receive a retirement over $10 will receive a check at their last known mailing address.
Capital Credits are unique to not-for-profit, cooperatively structured businesses. SECO members own a portion of the cooperative’s equity. Members’ energy purchases build patronage capital. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. Individual Capital Credit allocations represent the percentage of the yearly amount of electric service purchased by each member.
CEO Jim Duncan stated, “I am especially pleased that SECO can offer members a record-high Capital Credits retirement payout this year. The COVID-19 pandemic and economic uncertainty have been stressful. Capital Credits are a tangible benefit of the not-for-profit cooperative business model. The cooperative has retired over $72.9 million to current and former members since energizing the first few hundred services in 1938.”
Capital Credits are the accumulation of all prior years’ revenues after SECO’s operating costs and expenses are paid. These credits are allocated on a pro-rata basis to each SECO member’s account as Capital Credits in accordance with the cooperative’s not-for-profit 501(c)12 status. Annually, SECO examines the cooperative’s financial position and makes a recommendation to the Board of Trustees on the retirement of Capital Credits. The $6.1 million Capital Credits retirement pays out a portion of SECO’s equity to current and former members.
Interested in learning more about Capital Credits? Visit our Capital Credis page. Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.
CEO Jim Duncan is celebrating 40 years with SECO Energy. On June 10, 1979, Duncan joined SECO (then referred to as Sumter Electric Cooperative, Inc.) in the position of Director of Accounting and Finance. He held this position until March of 1990 when he accepted the position of Chief Executive Officer (CEO). As the leader of a not-for-profit utility, Duncan’s priorities focus on maintaining affordable, reliable service for the cooperative’s member-owners.
Over the years, Duncan has seen a lot of positive change, tremendous economic growth and vast system expansion. In 1990 before Duncan became CEO, the cooperative served 66,600 members. Today it provides service to more than 205,000 homes and businesses. Revenue has grown from $74.4 million to $293.7 million. Total utility plant has increased from $143.5 million to $878.7 million. Member equity has matured from 22 percent to 31 percent. The co-op regularly retires capital credits to members with a $5.5 million retirement last year and a $63.3 million returned since inception.
Duncan is humble about his role in leading the cooperative through some tough times and building the organization’s financial strength. He stated, “Our Board of Trustees are the people who are ultimately tasked with reviewing and approving budgets that keep our cooperative fiscally healthy. I credit the Trustees with exercising sound judgement and responsible governance over the years that has allowed SECO to become the third largest cooperative in Florida and the seventh largest in the nation.”
Another of Duncan’s key accomplishments is the significant reduction in outage duration for members. In 1989, members experienced 348 minutes of average outage time annually. Today, that number is only 66 minutes. Duncan attributes the improvement to the development of a robust vegetation management program, system improvement projects that increase reliability, a comprehensive storm hardening program and a workforce that cares deeply about its member-owners’ satisfaction. Duncan states, “Our current senior staff deserves the recognition for ensuring that the delivery of electric service is safe, affordable and reliable and that our members receive the highest level of customer service in the industry.”
Surveys show that SECO Energy members are very satisfied with SECO Energy. In 2018, members again rated the not-for-profit electric cooperative top in customer satisfaction. SECO received an outstanding ACSI score of 89. When comparing SECO to the ACSI Utility Sector scores SECO is a clear national frontrunner. Nationally, cooperative utilities scored a 77 in 2018. Scores for municipal and investor-owned utilities were both slightly lower at 75.
Members also rank SECO high in J.D. Power surveys as well. In 2015, SECO Energy was ranked highest in satisfaction among mid-sized utilities in the south, and in 2016 and 2017, SECO was ranked highest in satisfaction among cooperatives nationally.
Visit About SECO to learn more about the cooperative’s history. Like SECO Energy on Facebook and Twitter to stay up-to-date on company news, to play trivia and to enter prize drawings.
SECO Energy once again participated in the Citrus County Youth Fair & Auction. SECO Energy Vice President of Engineering Ben Brickhouse and Manager of Engineering Mike White attended the Citrus County event and bid on a number of students’ livestock. Ben reported that prices were much higher than previous years. Remaining within SECO’s allotted budget, Ben was able to purchase one steer through the buyback process and provide add-on dollars to several other students’ projects.
SECO was outbid three times before being able to purchase a steer belonging to Tyler Willis. Tyler is 12 years old and a member of the Ease’s Rough Riders 4-H. This is Tyler’s second year of showing a steer. The steer weighed in at 1,320 pounds and is an Angus steer. Tyler also gave a gift basket of appreciation to Ben and Mike after the purchase! Ben stated, “It is always a pleasure to interacting with the youth fair students.”
SECO Energy’s Senior Consultant for Civic, Charitable & Government Relations Kathy Judkins is impressed with this year’s Youth Fair participants. She stated, “These students are gaining skills that are preparing them for the workforce and companies such as SECO Energy are always seeking employees who have organizational, time management, dedication, teamwork, analytical and problem-solving skills.”
Learn more about SECO Energy’s community outreach efforts. Enroll in Pennies from Heaven to have your bill rounded up to the nearest dollar and donate the extra pennies for worthy causes like bill payment assistance for members in need. Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.
SECO Energy held its 81st Annual Meeting of the Membership on Saturday, March 23, 2019, drawing a crowd of nearly 5,000 members, guests, VIPs and employees.
The theme of this year’s meeting – “Feeding the Cooperative Spirit” – was also a mission. SECO spread the word that local food pantries are experiencing critical shortages limiting their ability to assist residents. SECO partnered with United Way and food pantries to conduct a food drive at this year’s meeting. Hundreds of members donated non-perishable food items that will be delivered to food banks later this week.
Members and guests were treated to breakfast, snacks, live entertainment by Margo Rochelle & Rodeo Drive Band, energy-efficiency displays, gifts, the chance to win door prizes and more. All registered members received a SECO gift, an LED from SECO’s wholesale provider Seminole Electric, a copy of the cooperative’s 2018 Annual Report and additional giveaways.
SECO Energy’s Board President and District 9 Trustee Jerry Hatfield called the meeting to order at 10:30 a.m. During the President’s Report, Hatfield explained the cooperative business model and benefits of being served by a not-for-profit electric utility. Hatfield also encouraged members to enroll in SECO’s Pennies from Heaven program. Hatfield stated, “Please help us support SECO’s great community outreach program Pennies from Heaven. SECO will round up your bill to the nearest dollar to help members in need of assistance and to support other local, worthy causes.”
CEO Jim Duncan took the stage for the CEO Report. Duncan led the crowd in a rousing military tribute and provided a cooperative business update that highlighted SECO’s continued growth, member satisfaction scores and system improvement projects.
Duncan overviewed current and future issues impacting Florida energy consumers. He spoke about SECO’s wholesale power provider Seminole Electric Cooperative and meeting future power needs. Duncan stated, “As SECO grows, our wholesale power provider Seminole Electric Cooperative must also keep up with our power demand. Seminole is removing one coal-fired unit and replacing it with a state-of-the-art natural gas fired unit that will come online in 2023. Seminole has finalized a deal to add 40 megawatts of solar to its mix and is considering the addition of another 300 megawatts of solar.”
Duncan continued, “These moves are environmentally friendly and provide a stable power supply for years to come.” Duncan explained the Board-recommended Articles of Incorporation amendment and Bylaws revision. Cooperative Attorney Lewis Stone led the voting process for the amendment and revision. Members voted overwhelmingly to accept both measures.
After the member votes, Hatfield concluded the meeting and the grand prize and door prize drawings began. U.S. Congressman Daniel Webster who serves Florida’s 11th District joined SECO on stage to draw the first grand prize winning ticket. Robert Morrill of The Villages won the gas-powered golf cart; Arnold A. Gomke of Tavares took home the 2009 Ford SuperCab 4×4; $1,500 in cash went to Robert James of Ocklawaha; Carolyn Hadley of Bushnell won the $1,000 cash prize and both Nancy Burgess of Summerfield and Phyllis Mullin of Ocala won $500.
Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.
Congratulations to SECO Energy District 1 Trustee Scott Boyatt on his re-election. District 1 members gathered at Pine Ridge Elementary School in Clermont on Thursday, January 31, to elect a Trustee to represent their District on SECO’s Board. Mr. Boyatt lives in Clermont and has been a SECO member since 2004. Mr. Boyatt was first elected to the Board in 2013.
SECO Energy is a not-for-profit electric cooperative, operated for and owned by its members. SECO members who reside in the District elect one of their fellow members to serve on SECO’s nine-member Board of Trustees. Collectively, the Board represents the SECO membership, meeting monthly to monitor the financial status of the cooperative while providing fiduciary oversight and participating in policy decisions that serve the best interests of the members at large.
Mr. Boyatt declared his continued willingness to serve the members in District 1 by submitting his letter of intent to run for Trustee. Elected Trustees serve a three-year term. Mr. Boyatt’s candidacy for District 1 Trustee was unopposed.
Trustee Boyatt stated, “I thank the District 1 members for pledging their continued support for me as their Trustee. After recently completing my Director Gold Credentials from the NRECA, I am looking forward to putting my enhanced skill set to work for not only District 1 members but SECO’s membership as a whole.”
President Jerry Hatfield stated, “Congratulations, Mr. Boyatt, on your re-election as District 1 Trustee. Mr. Boyatt is a valued member of SECO’s Board, and I look forward to working with him and my peers on behalf of our fellow SECO members.”
CEO Jim Duncan stated, “Thank you, District 1 members, for joining us at your District Meeting and participating in the cooperative governance process. I congratulate Mr. Boyatt on his re-election and thank him for sharing his industry knowledge to support his fellow members. I am grateful for our Board’s fiduciary guidance and oversight, and their collective knowledge of the utility industry.”
Duncan continued, “I hope members plan to attend our Annual Meeting on Saturday, March 23. We will be serving breakfast, coffee, soft drinks and snacks. Members can visit the Energy Showcase for energy-efficiency displays, enjoy live entertainment and enter for the chance to win door prizes. The grand prizes this year are a refurbished 2009 Ford SuperCab 4-wheel drive with less than 60,000 miles, a golf cart, cash and many other prizes.”
Visit SECO’s Board of Trustees page to view a photo and brief bio of SECO’s Trustees along with a District map. “Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.
SECO Energy is an advocate for members who choose to reduce their utility-supplied power by purchasing their own systems. In fact, as of mid-January, 1,050 SECO members have interconnected with SECO’s facilities by installing a member-owned solar array.
SECO members considering a solar investment are often frustrated by the confusion about return on investment, less-than-reputable contractors and dishonest business practices. To help inform and protect our members, SECO has completed an enhancement and redesign of the Solar Power section of our website. Valuable information from a trusted source is now just a click away.
Our new online tools like the Solar Estimator can help you determine the reduction in utility-supplied power for a specific system size/orientation. The 10-step process and timeline to interconnect with SECO’s system is outlined. We provide answers to frequently asked questions, an explanation of net metering, a sample bill and other resources. We’ve published a comprehensive checklist and list of resources for vetting and selecting a contractor.
When visiting the website, carefully read through “Selecting Your System.” This section explains how to determine system size and the math behind member generation. You’ll find advantages and disadvantages of different panel and inverter types keep reading to find insurance requirements (Florida Administrative Code requires insurance for systems over 10kW).
Most important, the interconnection process and agreement is enhanced with an online application. Members and contractors will now establish login credentials and register to begin the process online. Contractors can register and help manage the interconnection process and agreement on behalf of their client.
At every step of the process toward interconnection with SECO’s facilities, members and contractors will be notified via email to provide updates. We’re leaping into 21st Century technology by incorporating electronic signatures and communications into our new system.
But wait! Before you take another step toward solar, contact SECO for a free solar audit. Our Energy Services Specialists will visit your home and use the Solar Pathfinder to determine the amount of sun your home receives. Our expert will assess your roof, note home orientation and measure obstructions that may block solar power production.
Before signing a contract with an installer, do your homework. Let SECO help you research any potential return on investment. The calculation must include the system investment, maintenance and the cost of utility-supplied power used at night, chilly early mornings or cloudy days.
Attend SECO’s 81st Annual Meeting of the Membership on Saturday, March 23 for a live demonstration at our Solar Square. Gates open at 8 a.m. – join us for breakfast, snacks, live entertainment, gifts, the potential to win door prizes and top-notch hospitality of our local employees.
Sincerely,
Jim Duncan
Chief Executive Officer
Meet SECO Champion Tony Shaw – an example of our 400+ SECO Champion employees. Tony is dedicated to providing exceptional service to members, co-workers and communities.
TONY SHAW – ENERGY SERVICES SPECIALIST
LENGTH OF SERVICE – 19 YEARS
“I make a difference.”
SECO Champion Tony Shaw is an Energy Services Specialist who is a subject matter expert on member-owned solar systems and energy-efficiency measures. As a Citrus County resident, he is often the SECO contact stationed in the Citrus County Emergency Operations Center during emergencies such as Hurricanes Irma and Matthew. Tony’s family has called Central Florida home for generations. He and his family enjoy fishing and golf, and he loves to spend time with his young grandson. Tony is proud that he helps members save money and reduce energy usage by conducting energy and solar audits. Tony is often out and about in the community offering energy-efficiency tips, providing money-saving ideas and sharing his knowledge of solar generation. Tony states, “People really trust and believe in SECO Energy as a company.”
FLORIDA SPECIAL NEEDS REGISTRY
The Florida Division of Emergency Management has developed the Florida Special Needs Registry to allow residents with special needs to register with their local emergency management agency to receive assistance during a disaster. The statewide registry provides first responders with valuable information to prepare for disasters or other emergencies. The Special Needs Registry may help save your life. Visit the Florida Disaster website to locate your county and register.
SECO IS TOPS!
Thank you, SECO Members, for rating your not-for-profit electric cooperative top in customer satisfaction. SECO received an outstanding ACSI score of 89 in 2018! When comparing SECO to average ACSI scores in the energy industry – SECO is a clear Florida and national frontrunner. Nationally, cooperative utilities averaged 77 in 2018. Scores for municipal and investor-owned utilities both averaged slightly lower at 75.
MOVE OVER FOR SAFETY
Did you know that Florida law requires drivers to Move Over a lane – safely – for law enforcement, emergency, sanitation, utility vehicles, tow trucks and wreckers that are stopped on the roadside? Heed the law or pay a hefty fine – $100 to $500 (dependent on the county where cited) – and three points on your driving record.
If you can’t safely move over a lane – Slow Down to a speed that is 20 mph less than the posted speed limit.
In 2017, over 17,000 Move Over citations were issued in Florida– this includes 1,756 logged in SECO’s service area. There were 212 Move Over crashes in the state and 16 Move Over crashes in our area.
The fine will lighten your wallet and the points will damage your driving record. But the law is designed to protect defenseless roadside workers including SECO‘s line technicians. Let’s all Move Over and allow these folks to return home safely to their loved ones after a hard day’s work.
RIGHT TREE – RIGHT PLACE
Spring is just around the corner and many of us are looking forward to planting a new landscape. For energy efficiency and safety, plant the right tree in the right place and always call 811 Sunshine One-call (it’s free!) before you dig. 811 will arrange for the free service of locating and marking underground utilities.
Did you know the right landscape plan can greatly reduce your annual energy costs? Deciduous trees planted to the south, southwest or west side of buildings can provide shade that helps reduce cooling costs. Evergreen trees planted on the north and west sides help to block winter winds and reduce heating costs.
When planning, consider the tree’s height when fully grown. Trees growing too close to lines are a safety hazard to SECO field employees and the public. Trees touching lines can cause sparks, fires, power outages and shock hazards. Never plant tall oak, pine, sycamore or palm trees near power lines.
Planning the right landscape today can avoid problems in the future, especially where power lines are concerned.
SECO Energy members have once again rated the not-for-profit electric cooperative top in customer satisfaction. SECO received an outstanding ACSI score of 89 in 2018, a one-point increase from the cooperative’s 2017 score.
The American Customer Satisfaction Index provides a one-of-a-kind, cross-industry measurement of customer satisfaction. ACSI scores are comparable across all sectors, industries, companies and time periods. SECO Energy conducted the membership survey that included the ACSI metrics at year end and contacted members both by phone and online to ask about their unique experience with the cooperative. Members rated SECO an impressive score of 89.
When comparing SECO to average ACSI scores in the energy industry – SECO is a clear Florida and national frontrunner. Nationally, cooperative utilities averaged 77 in 2018. Scores for municipal and investor-owned utilities both averaged slightly lower at 75.
Among 18 other metrics in the survey, members ranked SECO as “excellent” on 16 of 18 attributes with the highest ratings for employees, bills and payment options, minimizing outages, having consumers’ best interests at heart and the cooperative’s corporate citizenship initiatives. Three attributes increased significantly from 2017: having highly trained, professional employees, communicating with members and keeping them informed and being easy to reach.
CEO Jim Duncan stated, “SECO’s recent increase in our ACSI score is a clear indicator that our employees are our cooperative’s greatest asset. Accolades and high rankings from members are a testament to our employees’ dedication to improving reliability, maintaining low rates and offering members world-class customer service. I am grateful to work with a group of folks committed to the cooperative purpose.”
Duncan continued, “And thank you, members, in particular for recognizing our employees’ efforts on your behalf. We are grateful for your continued approval and support.”
The survey also included feedback that members’ satisfaction increased with the addition of our new StormCenter outage map and communications suite that offers proactive email, text and voice notifications. To manage preferences, visit SECO Energy’s StormCenter.
In recent years, SECO Energy has received national attention, and three J.D. Power trophies, for its exceptional customer satisfaction rankings. In the 2015 J.D. Power study, SECO Energy was ranked “Highest in Customer Satisfaction Among Midsize Utilities in the South.” And in 2016 and 2017, SECO was ranked “Highest in Customer Satisfaction Among Cooperatives.”
“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates. Visit SECO Energy’s About SECO page to learn more about the Central Florida not-for-profit electric cooperative.
