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SECO Members in The Villages Targets of Payment Scam

Over the last two days, SECO Energy has noticed an escalation in reports from members in The Villages who have been targeted by phone scammers in a combination of live person calls and automated robo calls. The scam callers demand payment within 30 minutes or service will be disconnected. Some scam callers have advised that a truck is in the area to collect cash payment or payment can be made via PayPal.

 

The scam appears to be a boots-on-the ground effort to collect cash, money cards or PayPal funds. The scams have been identified as a Villages-targeted effort, and SECO has notified law enforcement. SECO does not collect money in the field or call to threaten disconnection of service if payment isn’t rendered. SECO does not disconnect service after regular business hours or on the weekend.

 

If a member is contacted and the caller indicates someone is in the area to collect payment, the member should call the local law enforcement agency to report it. An impersonator on the phone often tries to make a scam believable by providing a name and employee identification number – don’t fall for it. The caller may pretend to know your account details. Do not fall for this or reveal any financial or account information to a scammer.

 

In the field, SECO employees carry company identification and drive company vehicles with the SECO Energy logo displayed prominently. SECO authorized contractor vehicles are marked as an authorized contractor and display the SECO logo. Contract employees carry SECO-issued contractor Identification. If you are approached by a SECO employee or contractor, please ask to see the individual’s ID. If you don’t have an appointment with a SECO employee, don’t answer the door. Call law enforcement.

 

For more information on scams, visit our website and click the Scams banner.

Clean Energy Scam Targeting SECO Members

SECO Energy is warning members that scammers have cooked up another ploy to take money from members. SECO members report they are receiving phone calls and email solicitations that SECO Energy is no longer their energy provider.

 

One such company, Arcadia Power, currently advertises that its “Evergreen Plan” is available to SECO Energy customers. The company’s website states that “you will continue to pay your SECO Energy bill as normal, while receiving a separate Arcadia Power e-bill for your fixed clean energy charges.” Please be aware that SECO does not receive energy from Arcadia Power nor does it partner with the company in any way. The idea of paying Arcadia Power money over and above your regular monthly SECO Energy bill is nonsense. If you want to enroll in a green energy program, consider enrolling in SECO Energy’s Solar Life.

 You can live the Solar Life with SECO Energy

Living the “Solar Life” requires no upfront investment in panels, no roof holes, no insurance and no maintenance costs. No need to worry about HOA or zoning restrictions, and no need to cut trees to allow a rooftop solar system to produce at full capacity. Subscriptions in the “Solar Life” program carry no cancellation fee and no minimum term. Learn more and enroll today.

 

Other companies may claim to be “clean energy” providers that have replaced SECO. This is not the case. These companies may ask SECO members to send SECO bill payments directly to them, instead of SECO. Unfortunately, members realize there is a problem when they receive notice from SECO that their electric bill is unpaid.

 

Be aware that any company claiming to be a new electric service provider instead of SECO is a scam. These scammers may call and harass members for immediate payment over the phone and threaten them with disconnection of service. Some scammers have been even been so bold as to demand a member meet them at an off-site location and pay cash.

 

Scammers may be trying to dupe consumers from other utility companies as well. Please share this important information with friends, family and neighbors.

 

Kathryn Gloria, Vice President of Corporate Communications and Energy Services, stated, “SECO is a not-for-profit electric cooperative that has provided electricity to homes and businesses in Central Florida since 1938. SECO is a solid, fiscally responsible and well managed cooperative that is here to stay. If you receive a threatening phone call or questionable email, call SECO immediately to verify its authenticity. Be very cautious about a person or company asking you to release your financial information by phone or email.”

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Members Hit by Bill Scam

SECO Energy is warning all members that another scam involving utility bills is in the works. SECO members have reported receiving calls or emails from an unknown company claiming that a new company is now their energy provider.

 

These unknown companies are offering members “clean energy” and requesting that payments be directed to them instead of SECO. Unfortunately, members realize that there is a problem when they receive a notice from SECO that their electric bill is unpaid.

 

Scam Alert

 

Be aware that any company claiming to be a new electric service provider instead of SECO is a scam. Please share this important information with friends and neighbors. Scammers may be trying to dupe consumers from other utility companies as well.

 

If you have questions about utility scams or have received a call or email that you believe is a scam, please contact us at 352-793-3801 or email customerservice@secoenergy.com.

 

Members can read SECO’s article “Liars, Scammers and Thieves-Oh My” in the December 2015 SECO news.