SECO News – Page 3 – SECO Energy

Florida Fauna & Flora – Northern Bobwhite Quail

Northern bobwhite quails are medium-sized birds with round bodies, short tails and short necks. Their plumage is reddish-brown with white and gray streaks. Bobwhites are named for their distinctive “bob-white” call.

Bobwhite quails feed and roost in coveys of 8 to 25 birds. They forage on the ground for seeds, insects, fruits and plants. Females lay 12 to 16 eggs in a shallow nest built on the ground hidden beneath vegetation. Adults measure about 10 inches from the tip of beak to tail.

This quail is found throughout most of Florida except the southern tip. Muted plumage makes them hard to spot in their preferred habit of grassy fields and pine woods. Pesticide use and loss of habitats are contributing factors to the decline in northern bobwhite quail numbers. Its conservation status is “near threatened.”

Fun Fauna Fact: Northern bobwhite quails are the only galliform (an order of ground-feeding birds that includes turkey, pheasant, chickens, peafowl and more) native to eastern North America.

Read the full November 2020 SECO News online.

SECO News, November 2020

Duncan’s Digest – Capital Credits – Co-op Membership Pays $6.1 Million

Last month I announced a higher member-favorable Power Cost Adjustment (PCA) or “Hot Bucks” credit. This month, I have more good financial news. During the September Trustees’ Meeting, your Board approved a record-high Capital Credit retirement of $6.1 million to current and former members. Look for your Capital Credit retirement on your November bill.

The concept of Capital Credits is unique to not-for-profit, cooperatively structured businesses. You and your fellow 210,000+ cooperative members own a portion of SECO Energy’s equity. Your energy purchases build patronage capital. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. Individual Capital Credit allocations represent the percentage of the yearly amount of electric service purchased by each member.

Capital Credits are the accumulation of all prior years’ revenues after the co-op’s operating costs and expenses are paid. These credits are allocated on a pro-rata basis to each SECO member’s account as Capital Credits. Annually, SECO examines the cooperative’s financial position and makes a recommendation to the Board of Trustees on the “retirement” of Capital Credits. This year’s $6.1 million retirement means SECO is returning a portion of the cooperative’s equity to current and former members.

Current members will see the retirement amount on the November billing statement as a line item labeled “Capital Credit Ret.” All active commercial members with retirements over $600 will receive a check. Former members who receive a retirement over $10 will receive a check as long as they’ve kept SECO advised of an updated mailing address. If you move out of SECO’s service area, keep your mailing address updated so we can send future Capital Credit retirements your way.

For many, the COVID-19 pandemic and economic uncertainty of 2020 have been stressful. I am pleased that our members will receive a tangible benefit of the not-for-profit cooperative business model with a $6.1 million Capital Credit retirement this year. Since we energized the first few hundred members’ services in 1938 as Sumter Electric Cooperative, Inc. to now doing business as SECO Energy, we have retired $72.9 million to current and former members.

It is our privilege to be your electric provider.

Sincerely,

Jim Duncan

Chief Executive Officer

Duncan’s Digest Extra – Prepaid Meter Upgrade Serves as AMI Pilot Project

You’re hearing from me twice this month due to important news that will affect the 6,300 members currently enrolled in the SECO Energy MyWay PrePay program.

Currently, the prepaid program uses an electric meter with an older cellular data communications system to send automated daily meter readings back to SECO. Members enrolled in the prepaid program can log in to their online accounts/apps to view their daily energy use and to use a flexible “pay-as-you-go” approach to their energy use.

Unfortunately, the cellular communications infrastructure currently used in these meters is becoming outdated with the advent of LTE and 5G. The meters and backbone system must be updated to remain operational as a prepaid program before year-end 2020. At the same time, this equipment upgrade allows SECO to fulfill a secondary purpose as a pilot project for a potential future AMI (Advanced Metering Infrastructure) system. Lastly, it allows SECO to offer a future time-of-use (TOU) rate to members with electric vehicles to save money by charging in lower-cost off-peak periods.

We have partnered with Honeywell to replace the existing and soon-to-be outdated prepaid meters with a device that offers more advanced utility-based capabilities. Recently, Honeywell joined forces with Verizon to bring AMI meters to utilities using 4G/5G Long Term Evolution (LTE) cellular data. The new AMI meters use two-way communication protocol between the utility database and the meter using the same data communications infrastructure used in your cell phones.

In November and December, SECO-contracted technicians will replace old prepaid meters with new Honeywell AMI meters that use Verizon cellular communications technology. Bringing an AMI program into our service area with its mix of rural, suburban and metropolitan areas will be a technical challenge. This pilot project using Honeywell’s meter and Verizon’s latest cellular technology may well prove to be the answer to our members’ needs.

Immediately upon installation at our prepaid account locations, the new Honeywell AMI meters will supply daily usage readings through two-way communication protocol. In the future when the Meter Data Management system is integrated with SECO’s online account platform, Smart Hub, members with the Honeywell meters will be able to see 15-minute interval usage data – to have an even closer look into their energy use habits.

AMI systems save significant labor dollars for many utilities. The new Honeywell meter also offers SECO the ability to detect outages, troubleshoot and reconnect/disconnect service remotely – which means improved efficiency for SECO and faster service for members who need to transfer service in a move, disconnect service or establish brand new service with SECO.

We have high hopes for the success of this pilot project and will review results with SECO’s Board of Trustees. If the system is successful, the Board may decide to move forward with systemwide AMI deployment in the future after evaluating a full business case. This will pave the way for all of our members to benefit from a more advanced look at their energy usage behavior and the ability to embrace energy efficiency measures if they so choose.

AMI FAQ

WHO WILL INSTALL THE AMI METER?

A SECO-contracted meter technician will install the new AMI meter and remove the old one. All SECO contractors carry company ID, and their trucks are clearly marked with a SECO Energy Authorized Contractor decal.

WILL MY SERVICE BE INTERRUPTED WHILE THE METER IS REPLACED?

Yes, but just briefly. You will experience a brief interruption of a few minutes while the meter is exchanged. Technicians will courtesy knock before performing the meter exchange and will leave a door hanger as well. You do not need to be home for the meter exchange.

WILL THE METER’S CELLULAR TRANSMISSION AFFECT OTHER DEVICES IN MY HOME?

No. The cellular data of other devices in your home will not be affected or interrupted.

IS THE HONEYWELL METER SAFE?

Yes. The Honeywell meter uses an industry standard cellular communications system, just like your cell phone. The components of the meter and communication module are UL (Underwriter Laboratories) certified.

WHAT ARE SOME OF THE ENHANCED CAPABILITIES OF AMI METERS?

A fully-developed AMI system allows members to review their energy usage in almost real-time. SECO can transfer, reconnect/disconnect, and troubleshoot the service remotely. When an AMI system is deployed for all members, you can choose your billing date, set usage threshold alerts, have access to money-saving dynamic rates and much more.

I AM A MYWAY PREPAY MEMBER WHO WOULD LIKE TO OPT-OUT OF RECEIVING AN AMI METER. WHAT CAN I DO?

Without an AMI capable meter, the prepaid program cannot function properly. At this time, MyWay PrePay members can choose to unenroll from the prepaid program by requesting to change their account type to a postpaid, traditionally billed account if they would like to opt-out. Members can visit Contact Us, call or email Customer Service to opt out.

NOTE: Postpaid accounts are subject to a security deposit. SECO will complete an Equifax Utility Score Check upon request to change a prepaid account to a postpaid, traditionally billed account.

Toys for Tots

Once again, SECO Energy employees are spreading Christmas cheer by taking part in our annual corporate Marine Corps Reserve Toys for Tots drive. We’ve had friendly competition between employees and departments in years past to collect the most bicycles and other donated toys. SECO Energy’s Pennies from Heaven program has pledged $5,000 this year to complement employees’ Toys for Tots donations.

Retired Marines and other volunteers operate Toys for Tots. Volunteers pick up donations and distribute the toys to children in need. All donated toys stay local and are distributed in the area they were donated. We foresee a great need for children’s toys this year as many local families were affected by the COVID-19 shutdown.

Members can take part, as well. Join SECO in spreading Christmas joy by donating a new unwrapped toy for our annual Toys for Tots drive. Our five Member Service Centers in Eustis, Groveland, Inverness, Ocala or Sumterville serve as public drop-off locations from November 2 to December 7.

SECO Energy’s Pennies from Heaven program rounds up members’ bills to the nearest dollar and uses the extra pennies to help members who need bill payment assistance or donations for local charitable causes such as Toys for Tots. If you would like to join your fellow cooperative members in making a difference in our communities one penny at a time, visit Pennies from Heaven to enroll in the program. Thank you in advance for your generosity.

Members who would like to register to receive toys donated through Toys for Tots can Request a Toy on their website.

EV Charger Winner!

Justin Allender from Clermont is the October winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Learn more about the benefits of electric vehicle ownership on our EV website pages. You’ll find an EV savings calculator, information about CO2 reduction, an EV and PHEV model finder and a nationwide charger-finder map. Visit our Electric Vehicles page for more details.

Watch SECO News for next month’s charger winner.

Toys for Tots Word Search

Get into the holiday spirit by completing our Toys for Tots Word Search. Donate a new, unwrapped toy for Toys for Tots at one of our Member Service Centers from November 2 to December 7.

Safety Corner Decorating Safely

Do you live in a neighborhood with area light posts/poles? Please refrain from using these to display your holiday decorations. For safety reasons, SECO does not allow members or homeowners’ associations to use our poles for decorating purposes. Light poles and posts are not made for or rated for the added weight of decorations, signs or banners.

We also prohibit members from adding decorations, signs, advertisements, banners or sports equipment to SECO poles. Nailing, stapling or tacking items to poles degrades their structural integrity. Sharp protrusions can also injure or puncture a SECO employee or contractor or damage their protective equipment such as gloves and sleeves. The pole’s ground wire can also be damaged. More important, we don’t want our members to be injured while hanging lights or decorations from a pole not meant to support the weight of the décor or ladder leaned against it.

Learn more about our Keep It Clear – We Work Here safe clearance requirements around poles, meters, transformers and secondary enclosures.

Advice from The Old Farmer’s Almanac & USDA Weather Stats

SECO Energy’s service territory falls into the Department of Agriculture’s “Zone 9” for plant hardiness. Zones are determined by the average annual extreme temperature over the last 30 years in the area. Zone 9’s extreme minimum temps range from 20-30 degrees Fahrenheit – which is quite warm compared to the rest of the nation. Visit the USDA.gov website to learn more about plant hardiness zones.

Plant bulbs this fall for beautiful blooms in the spring. For a winter flower garden, The Old Farmer’s Almanac recommends planting grape hyacinth or winter aconite. Create spring blooms by planting bluebells, daffodils, fritillary, bearded or Siberian iris, ornamental onion and spring starflowers. These bulb varieties like well-drained soil and full sun – perfect for Florida!

Energy-Efficiency Extra Scheduled an HVAC Tune-Up

Fall is officially here, and cooler temperatures have arrived in Central Florida. Before the winter chill sets in, schedule an HVAC tune-up with a licensed technician. HVAC units that receive regular service function more efficiently and use less energy to heat (or cool) your home.

Preventative maintenance will extend the life of your HVAC unit and help you avoid an unexpected, costly repair bill. Set a calendar reminder to change your unit’s air filter monthly or follow the manufacturer’s suggested filter change schedule.

For more energy-efficiency tools, visit our Energy Efficiency page. Our Home Energy Assessment is an online energy audit that provides energy-efficiency advice tailored to your home’s features and lifestyle. The Energy Estimator calculates the amount of energy used and associated costs for the electronics, appliances and just about anything that uses electricity in your home. Submit with an email address to receive low-cost energy-efficiency tips specific to your home.

Read the full November 2020 SECO News online.

SECO News, October 2020

Duncan’s Digest – Power Cost Adjustment Lowers Bills

SECO Energy’s mission is to construct, maintain and restore the electric system that serves over 210,000 homes and businesses in the counties we serve. As a not-for-profit electric cooperative that operates for our members, we are proud to provide safe, reliable, affordable electric service and offer world-class customer service.

This month I have good news to share – SECO is once again lowering the cost of electric service. Beginning October 1, we are applying a higher member-favorable Power Cost Adjustment (PCA) credit to your bill. The PCA appears as a line item on your monthly bill titled “Hot Bucks.”

Since January 1, 2020, our rate for the first 1,000 kilowatt-hours (kWh) consumed has been $116.90. The reduction on October 1 will lower the amount by $4.50 per 1,000 kWh to $112.40 or approximately 4 percent.

The monthly bill’s PCA factor fluctuates based on the amount SECO pays for power purchased from our wholesale provider Seminole Electric Cooperative, Inc. We work closely with Seminole to ensure the lowest rates possible for members. When the wholesale cost of purchased power decreases, we pass the savings along to you.

Providing affordable electric service is a high priority for a not-for-profit electric cooperative like SECO. Going back to January 2014, the rate for 1,000 kWh was $127.75. We applied several member-favorable PCA adjustments since early 2014 to correspond with fuel cost decreases. There were times when fuel costs rose and we had to adjust the PCA to reflect the increase but for the most part, the PCA changes have consistently lowered members’ bills.

Between January 1, 2014, and October 1, 2020, the price for 1,000 kWh of electricity has decreased by $15.35 or over 12 percent.

SECO also wants to help you use our product efficiently and reduce your monthly energy consumption. Visit our Energy Efficiency page to complete the Home Energy Assessment for an online energy audit. Try the Energy Estimator to calculate the energy use and costs for your electronics, lighting, appliances and more.

The relationship between members and their electric cooperative is unique. It’s rare that a company wants you to use less of its product at a lower cost. That’s the cooperative difference. It is our privilege to serve as your electric provider.

Sincerely,

Jim Duncan

Chief Executive Officer

Phantom Load – It’s a Real Scare

Many everyday electronics consume electricity when plugged into an outlet even when turned “off.” TVs, DVD players, computer equipment, game or audio systems, cable boxes and phone or device chargers are the common culprits. This small amount of energy consumption called phantom load adds up to a real energy consumption trick.

Past studies estimate that phantom load is responsible for 10 to 20% of residential electricity consumption in the United States alone. Homes may have 20 to 40 sources of phantom load. The Department of Energy’s (DOE) website at energy.gov references a Lawrence Berkeley National Laboratory study that promotes electric power strips. Instead of unplugging multiple devices, a flip of the power strip switch turns off all devices plugged into the strip. Smart plugs are also available for devices such as cell phones that stop using electricity when the battery is charged.

What are some opportunities to scare away phantom load in your home? An old electric clock or TV in a spare bedroom? A battery charger for a forgotten tool? How about a computer and printer that is in use only once a week?

Ready to battle phantom load? Unplugging appliances and resetting clocks can be a chore. Our online Energy Estimator calculates the energy used and costs for common electronics and appliances in your home.

Don’t be scared – SECO’s Energy Estimator tool is available at no cost to you along with the Home Energy Assessment. Submit your Estimator with your email address and we’ll send you additional energy-efficiency treats – no tricks here. Both tools provide energy-efficiency advice tailored to the Energy home.

Advice from The Old Farmer’s Almanac

Autumn/winter skies offer planetary treat. The Old Farmer’s Almanac recommends looking for Mercury, Venus, Mars, Jupiter and Saturn in the autumn and winter skies. Mercury’s position closest to the sun makes it visible during twilight hours in November and December, and Venus is visible as a morning star. Mars is visible all night on October 13 and will continue to be brightly visible through 2020. Jupiter will be visible during the first half of the night in autumn but will pass near Saturn in winter. Look for Jupiter and Saturn to pass closely during the solstice on December 21. Saturn is visible before midnight through autumn. Remember, Jupiter is much brighter than Saturn.

StormCenter

Visit StormCenter to view our interactive outage map, subscribe to email, text and voice notifications for outages, check the status of an existing outage and more. You’ll find storm preparation tips and guidance in our Hurricane Handbook online.

Keep It Clear – We Work Here

Safety is our top core value at SECO Energy. Our Keep It Clear – We Work Here campaign promotes and ensures a safe working environment for our employees and contractors.

Members sometimes place obstructions such as plants, fences, shrubbery and other lawn items that block personnel’s safe access to SECO equipment. Members are responsible for keeping SECO-owned equipment and the area surrounding equipment clear. Obstructions are a safety hazard to employees and contractors and create longer restoration times.

The whyfors of the need for clearance on all sides are safety driven. Multiple employees work on this type of equipment while it’s energized – often in the dark and in adverse weather conditions. Our focus is on the safety of our field employees and contractors who maneuver around equipment with eight-foot hot sticks and bulky testing equipment. Battling shrubs, potted plants, fencing, bird baths, sharp objects and other obstructions can delay restoring power and prevent us from doing so safely. One slip or a difference of a sliver of an inch could result in an employee or contractor getting seriously injured or killed.

We are conducting equipment inspections across the service area. View the diagrams and photos on the opposite page as a clearance guide for transformers, secondary enclosures and meters. In addition to this SECO News article, you will be receiving email, text or voice notifications warning to clear obstructions around electric equipment. If you have an obstruction and an Energy Services Specialist must visit the property after multiple attempts to garner cooperation, disconnection of service may occur. This step is a last resort but one that is supported by our Terms & Conditions of Service.

Visit our Keep It Clear – We Work Here page if you have questions.

EV Charger Winners

We have two EV Level Two charger winners to announce this month. Frank Maglio from The Villages is the August winner. We dropped by Mr. and Mrs. Maglio’s home to deliver the EV charger. The couple already has an electric hybrid Ford Fusion and was so excited to be a winner! Simon Johnson from Clermont is the September winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

Watch SECO News for next month’s charger winner.

Winner’s Circle

Congratulations to Jerome Szelak of Leesburg, who is the winner of a Nest Learning Thermostat. In a July SECO News promotion, we entered all members enrolled in surge protection by August 15 in this prize drawing. Mr. Szelak’s name was drawn at random from thousands of Surge MitiGator enrollees.

Scam Alert – Solar Scams

Scam artists have new tricks up their sleeves. We hear more and more from members who are concerned about solar scams. Remember these wise words: If it sounds too good to be true, it’s most likely a trick.

The latest solar scams are installers posing as SECO Energy contractors. Members report seeing groups of people walk up and down the streets in neighborhoods insisting that all residents must be on a “solar plan” or SECO will receive a fine. They threaten that SECO will raise rates astronomically and attempt to harass or intimidate you into investing in a solar array that may cost you big bucks.

Slam the door on these scammers! They are not authorized SECO Energy contractors. We do not force members to enroll in “solar plans” or buy expensive equipment.

You may have seen posts on social media or yard signs advertising “free solar” or “no electric bill solar.” These claims are also too good to be true. Solar panels and their installation are expensive and never “free.” This claim often relates to leasing solar panels. Here’s how it typically works: The homeowner enters into a lease agreement or a power purchase agreement (PPA) with a solar installer. The system belongs to the solar company, not the homeowner. The company then sells the energy produced back to you at a fixed price per kilowatt hour (kWh). If kWh rates go down at your local utility, you are stuck paying the solar company the fixed rate. The homeowner is still connected to the utility grid and now pays a bill to the solar contractor and their local utility. You’ll also likely end up with a lien on your home until the system is paid off – whether you lease or finance the system.

A competent, reputable solar installer will meet with you to determine your goals when installing a solar system on your home. They will review your recent consumption history to help you choose the system size that meets your needs. They will not make promises that are too good to be true. Homeowners with solar panel systems interconnected to SECO’s electric system still receive a monthly bill. Members who have solar systems without battery or generator backup will continue to use utility-supplied power at night or when the sun isn’t shining and are billed a monthly customer charge. Homeowners will not have power during a utility outage unless they invest in a robust battery or generator backup system.

SECO Energy is a partner for members who choose to reduce their utility-supplied power by installing a solar system. We will not try and dissuade you from choosing to reduce your utility-supplied power by investing in solar. Our Energy Services team specializes in solar system knowledge and will be happy to help you navigate the false advertising and claims made by less-than-reputable solar contractors and installers.

We have a host of resources online, visit the Is Solar Right for You? page. You’ll find an FAQ section, view a sample solar bill, a net metering explanation and independent resources to research the facts and dispel solar myths and false claims. If you decide solar is right for you, SECO provides an easy to navigate online Interconnection Platform where you and your contractor will collaboratively plan your system installation.

Read the full October 2020 SECO News online.

Florida Fauna & Flora – Hurricanes and Pets

Don’t forget a hurricane or disaster plan for your family pet. According to the U.S. Food & Drug Administration (FDA), take your pets with you if you decide to evacuate before a storm arrives. Service animals that meet the Americans with Disabilities Act (ADA) requirements are usually welcome in general population shelters.

You can also look locally for a pet-friendly shelter. Contact the shelter before you go to make sure there is availability for you and your pet. Pet-friendly hotels and motels are also an option. Check with your local Humane Society to find pet-friendly options.

If you’re staying home during the storm, don’t forget to add your pet’s food, medicine and essentials to your supply kit. Have enough pet supplies on hand to last at least seven days. Just as humans enjoy snacks when waiting out a storm, your pets do too! Stock up on some extra bones and treats to show your furry or feathered friends some love.
Bring your pets indoors before a storm arrives. Many pets who enjoy spending time outside become lost after a strong storm. Bring them indoors where they will be safe.

Read the full September 2020 SECO News online.

Florida Fauna & Flora – Ruby-throated Hummingbird

The most common hummingbird found in Florida is the ruby-throated hummingbird. You may also see black-chinned and rufous hummingbirds according to the University of Florida IFAS Extension. The ruby-throated hummingbird is also eastern North America’s only breeding hummingbird.

Ruby-throated hummingbirds are tiny. They measure only three inches long and weigh less than a penny. Males have the signature ruby-red feathers on their throats. Their back feathers are green, and they have two sets of green and black tail feathers. As is the case with many birds, females are less colorful; their feathers are green, white and black.

Hummingbirds do not hum. The noise is the rapid flapping of their wings. Ruby-throated hummingbirds beat their wings about 53 times per second. Hummingbirds can hover in the air, move forward and backward, down and upside down. Hummingbirds cannot soar, and their very short legs prevent them from walking or hopping.

Fun Fauna Fact: Hummingbirds have excellent color vision. Like many birds, they can see into the ultraviolet spectrum which humans can’t see.

Read the full August 2020 SECO News online.

SECO News, August 2020

Duncan’s Digest – Pennies from Heaven – Your Pennies Change Lives

To say that the first half of 2020 has been bizarre is an understatement. To assist members during the COVID-19 economic shutdown, SECO proactively waived late fees and suspended service disconnections for nonpayment. SECO also offered members flexible payment arrangement timeframes that were above and beyond normal parameters.

SECO Energy’s member-funded Pennies from Heaven program collects extra pennies donated by members who have enrolled. These members agree to round up their monthly bills to the nearest dollar amount. The donated pennies fund member bill payment assistance or are used to support local worthy charitable causes. The bill payment assistance funds are distributed through United Way organizations, Florida 2-1-1 and local social service agencies.

SECO allocated a significant portion of the Pennies from Heaven dollars to our United Way organizations and local service agencies to provide bill payment assistance to members. Because of the COVID-19 shutdown, the need for bill payment assistance is at an all-time high.

Many members have reached out to us asking how they can help their neighbors during this crisis. We have hundreds of new Pennies from Heaven enrollees who are having their bills rounded up. We’ve also received check donations for Pennies from Heaven. I can’t thank our Pennies from Heaven donators enough for their generosity and willingness to help. Still, the fund is running low due to the number of members who need bill payment assistance.

Please consider joining thousands of your fellow members by enrolling in Pennies from Heaven. The monthly donation is small – only pennies. The yearly donation is, on average, less than $6 per year. Your small change can go far when combined with all Pennies from Heaven donations.

This year, SECO’s Pennies from Heaven program also donated $25,500 to local food banks in Citrus, Lake, Marion and Sumter Counties. SECO also received a special donation from The Villages Democratic Club for $3,000 earmarked for bill payment assistance through St. Timothy’s Catholic Church in Lady Lake.

If you would like to donate by check, please mail it to us at:

SECO Energy Pennies from Heaven
P.O. Box 301
Sumterville, FL 33585

I am proud to be a Pennies from Heaven supporter myself. Through internal fundraising, many SECO employees also support the program.

If you would like to contribute your small change to help your fellow members, enroll in Pennies from Heaven today. SECO will round up your bill to the nearest dollar. The donated pennies stay local for the benefit of our members. Your small donation will supply much-needed help to members who are struggling. To enroll, visit our Pennies from Heaven page. Or log into your SmartHub account, select “Billing & Payment” and click Pennies from Heaven. Your next bill will show a line item that reflects your generous pennies donation. Thank you in advance!

Sincerely,

Jim Duncan

Chief Executive Officer

Advice from The Old Farmer’s Almanac

Are you interested in flowers that will attract hummingbirds? The Old Farmer’s Almanac recommends choosing flowers that are either red or orange. Some common types of flowers enjoyed by hummingbirds are bee balm, butterfly bush, lilies, petunias, red-hot poker, scarlet sage, soapwort, trumpet honeysuckle and verbena.

Read this month’s Florida Fauna & Flora on page seven to learn more about the ruby-throated hummingbird that is the most commonly found hummingbird in Florida.

Chomp Down on Power Surges with Surgeo the Surge MitiGator™

According to the National Weather Service, Florida is the lightning capital of the United States. Approximately 1.1 million lightning strikes per year happen in our state – this is equal to 20 strikes per square mile! Surge protection is a valuable investment.

Unfortunately, no product will protect your home against a direct lightning strike. SECO Energy’s Surge MitiGator™ will protect your home’s appliances against power surges caused by lightning that travels via power lines, through the meter and into your home. Other common causes of surges entering your home are vehicle accidents, small animals contacting the electric grid and cycling of large appliances inside the home.

Are you considering surge protection? Keep these facts in mind when deciding if the Surge MitiGator™ is the right choice for protecting your home’s appliances:

SECO Energy’s Surge MitiGator™ meter-based surge arrester is installed behind the electric meter at the incoming utility service line. The arrester responds quickly when there is surge activity.

Grounding* is crucial because it creates a path with the least amount of resistance for the excess electricity to travel. Your home’s ground is found at the meter and is connected to the Surge MitiGator™ ground wire during installation. By connecting the surge arrester to the ground wire, surges are routed away from electrical components.

The voltage that enters your home is reduced to a manageable level to prevent damage to large-motor appliances. Secondary protectors or point-of-use devices, are necessary for sensitive electronics and items with microprocessors.

The installation of the Surge MitiGator™ is controlled and monitored by SECO. The product is “made in the USA,” so you can be sure you are investing in a device that has a proven performance track record and is installed following applicable codes and safety standards.

The Surge MitiGator™ is designed to protect your appliances, such as HVAC, washers and dryers, refrigerators, dishwashers and other major motor-driven residential appliances. We recommend adding a layer of protection for your more sensitive devices. Point-of-use suppressors help further reduce the small amount of let-through voltage that may pass by the Surge MitiGator™. Point-of-use suppressors also help to control surges created inside the home by appliance motors cycling.

Sensitive electronics in your home include televisions, DVD players, DVRs, stereos, computers and garage door openers. Make sure when buying point-of-use surge protectors to buy devices that protect additional entryways like cable and phone lines; also keep in mind warranty timeframe and monetary compensation in case of damage. This layered approach provides the best protection in the event of a surge.

Our Surge MitiGator™ is available for lease or purchase. You can lease the protection for only $5.95 per month plus tax with a $25 installation fee. You can also purchase the protection for $349 to $399 plus tax with free installation.

Have questions about the Surge MitiGator™? Don’t delay – reach out today – email Surge or call (352) 569-9960.

*SECO Energy’s certified installers perform a visual inspection of your electric ground before attaching the ground wire to the surge arrester inside the meter can. We strongly suggest you solicit a licensed electrician’s services periodically to check the integrity of your ground wire to ensure it is in good working order.

Electrical Safety 101

Safety is SECO’s most important core value. Following electrical safety rules applies to everyone who uses electricity. Electric energy can burn and kill. According to the Electrical Safety Foundation International (EFSI), over 51,000 American homes are damaged or destroyed by fires caused by electrical failures each year.

Learn the basics about the electrical system in your home and how to prevent electrical fires. If your home is more than 20 years old, it may have outdated wiring that can lead to an electrical fire. Signs of outdated wiring include flickering lights, tripped breakers and a burning smell. The circuits may be overloaded. Electrical outlets may be outdated as well. Outlets that are damaged, loose or warm to the touch need to be repaired or replaced.

Home wiring is a job best tackled by a professional. Contact a reputable electrician who is licensed, insured and adheres to local code requirements. Electricians can also assist in adding extra electrical outlets that will avoid circuit overload.

Who is at greatest risk of suffering an injury or death from a home fire? Adults over 65. Young children with their natural curiosity are also vulnerable.

Electrical safety extends outside the home. You should never touch utility equipment such as underground transformers or overhead power lines. Always consider power lines to be energized and dangerous. After a storm, be especially cautious for downed wires. Stay away from downed lines and call 911 immediately. Vehicle crashes involving power poles can result in energized lines near the accident. Remain in the vehicle if it is safe to do so.

Teach children electrical safety as well. Children should never play on or near electrical equipment and never try to enter a substation. Warn children not to climb trees near energized lines and keep toys such as planes and kites away from overhead lines.

EV Charger Winner

Congratulations to M.J. Buczkowski of Summerfield who is the July winner of a SECO Energy branded JuiceBox Pro 40 EV Level 2 charger. We’re giving one charger away each month while supplies last. To enter to win, text “EV” to (352) 320-4500 for a link to enter. Or click on the EV Charger Giveaway homepage banner.

While on our website, learn more about the benefits of electric vehicle ownership on our EV pages. You’ll find an EV savings calculator, information about CO2 reduction, EV and PHEV models and a nationwide charger-finder map. Visit our Electric Vehicles page for more information.

Watch SECO News for next month’s charger winner.

Electrical Safety Word Search

Have some fun with our electrical safety word search. Find all the words relating to electrical safety and you’ll build on your electrical-safety knowledge.

Stay Connected with SmartHub

Members who choose to pay their bills electronically should enroll in SECO’s online account platform called SmartHub. Members can pay via debit card, credit card or electronic check – all without the added expense of a convenience fee. Those who want to “set it and forget it” can use SmartHub to enroll in bank draft. SmartHub users can view consumption history, see past bills, update an address or phone number, choose paperless billing or request a payment extension. SmartHub is accessible via desktop computers and a user-friendly app is available for smartphones and tablets.

LEDs An Energy-Efficient Choice or a Budget Buster?

LED (light-emitting diode) light bulbs are quickly becoming the most energy-efficient lighting choice for your home. Compared to standard incandescent or CFL (compact fluorescent light), the purchase price for LEDs is higher. Does the higher purchase price make LEDs a budget buster?

Not necessarily. While LEDs are more expensive – they last longer when compared to incandescent bulbs. Your savings will add up by not replacing bulbs as often. Per the Department of Energy (energy.gov), LEDs that are ENERGY STAR rated last about 25 times longer than traditional lighting options and use 75% less energy. LEDs give off very little heat when compared to incandescents and CFLs that release 80 to 90% of their energy as heat when in use. Using LEDs will make your home more comfortable and potentially reduce cooling costs.

Lighting equates to a small part of your home’s electric consumption (about 5%). To lower lighting costs, SECO Energy recommends upgrading the bulbs you use most often to LEDs. What bulbs are on most often in your home? Good choices are the kitchen, living room, or family room and bathrooms. To keep your budget in check, convert the bulbs in these rooms to LEDs and gradually convert the other areas of the home when bulbs need to be replaced.

LEDs supply a budget-friendly return on investment when chosen for frequently used areas. LED technology continues to evolve. There are a multitude of options and colors to meet your needs. LEDs are also directional and small, so they are great for a kitchen countertop, recessed and task lighting.

For more energy-efficiency tips and ideas, visit our Energy-Saving Tips page.

Read the full August 2020 SECO News online.

SECO News, May 2020

Duncan’s Digest – Choose EV and Plug In To Win!

Florida is quickly emerging as a leader in electric vehicle (EV) sales. In early March, the Florida House passed Senate Bill 7018 that paves the way for the Florida Department of Transportation to work with the Florida Public Service Commission, Office of Energy and others to develop plans to expand EV infrastructure across the state.

According to the Alternative Fuels Data Center at energy.gov, Florida has the third-highest number of EVs in the United States.

Earlier this year we surveyed about 100,000 SECO members to gauge interest in electric vehicles. The results were interesting. Five percent of SECO members already own an EV. Thirty-four percent indicate an interest in purchasing an EV in the future. Of those with interest, forty percent have not yet decided on a brand or model. Surprisingly, forty-two percent of those who aren’t even interested in owning an EV believe SECO should promote and support the use of electric vehicles in our service area.

In response, we have developed a new electric vehicle section for our website. You’ll find an overview of EV models, ownership savings benefits, EV facts and information on how electric vehicles can help you reduce your carbon footprint.

Use the savings calculator to compute the amount of money you would save on gasoline by purchasing an EV. Input the number of miles you drive in a year and the savings calculator will provide you with the amount you can save versus charging your vehicle and filling up with gas.

You’ll also find information about charging your EV. For efficiency and quick charging, consider installing a Level 2 fast charger to charge your EV four to six times faster than a Level 1 charger. If you’re on the go, locate a charger across the country using the charger finder. We’ve also added information about IRS tax credits for EV purchase and the purchase of a Level 2 fast charger.

Interested in an EV and Level 2 charging? Enter to win a SECO Energy branded 50-amp JuiceBox Pro 40 Electric Vehicle Charger. This 9.6kW charger is UL listed with a 24-foot cable, a 5-year manufacturer warranty, built-in Wi-Fi and is 110-240VAC. We’ll choose one random winner each month starting June 15 while supplies last.

You have three ways to enter to win. Scan the QR code and click the link to enter. Text “EV” to (352) 320-4500, you’ll receive a link to enter. Or visit our Electric Vehicles page and choose Offers & Events or click the homepage banner. Installation not included. Winner must agree to terms and conditions.

Shift your EV interest into high gear – enter to win a JuiceBox EV charger and visit our website to learn if an electric vehicle is the right choice for you and your family.

Sincerely,

Jim Duncan

Chief Executive Officer

Pennies from Heaven

SECO’s Pennies from Heaven program helps change the lives of your fellow members – one penny at a time. Enroll today to round up your monthly bill to the nearest dollar and donate those pennies to the Angel Fund. The extra pennies are used to provide financial assistance in our local communities.

The funds can be used for local worthy causes or to help your fellow members with payment assistance. The funds are administered through local agencies that partner with Florida 211. Reach out via phone or text if you need assistance.

Our CEO Jim Duncan supports the Pennies from Heaven program and so do our employees. Employees, even those who are not members, donate funds to the program through internal fundraising efforts to provide support for our service area and members.

During the COVID-19 pandemic, we have received many new Pennies from Heaven enrollments. Members, we thank you for your generosity and willingness to help your fellow cooperative neighbors.

If you would like to donate your extra pennies, visit our Pennies from Heaven page to enroll.

298 Megawatts of Solar Coming Online

SECO Energy’s wholesale power provider Seminole Electric Cooperative, Inc. has contracted with Florida Renewable Partners (FRP) for 298 megawatts of solar generation to add to their fuel portfolio. FRP will construct four new photovoltaic (PV) solar sites that will provide solar power to Seminole’s nine member distribution electric cooperatives through purchased power agreements. These facilities are expected to be online in 2023 to serve SECO’s and other cooperatives’ members.

Move Over It’s the Law

Change lanes when you see flashing lights, or you may pay a hefty fine. Florida’s Move Over Law requires drivers to move over a lane when emergency, law enforcement, sanitation, utility service vehicles and tow trucks and wreckers are stopped on the shoulder.

If you can’t move over safely, slow down to a speed that is at least 20 miles per hour under the posted speed limit. Slow down and move over safely to protect defenseless workers and drivers stopped on the side of the road. Break the law and you’ll pay a fine, fees and incur points on your driving record.

Special Needs Registry

Atlantic hurricane season begins June 1. Prepare today – as we have seen locally and nationally with the COVID-19 pandemic, supplies sell out quickly. Don’t be left unprepared.

If you or a loved one who lives in your home has special needs, add your name to the Florida Special Needs Registry. The Registry was created to allow residents with special needs to receive assistance and valuable information about evacuation and shelter options. It also helps first responders and local emergency management officials determine shelter needs and disaster response. Providing this information could help save your life.

To register, visit the Florida Disaster website and select your county. You will receive periodic emails to verify that your information and needs are current.

Before storm season arrives, verify your contacts are up to date in StormCenter to receive outage communications. You can choose to receive an email, text or voice message or all three. Visit StormCenter to manage your notifications. “Like” SECO’s Facebook page and “follow” us on Twitter for updates on current outages, press releases and more.

Read the full May 2020 SECO News online.

SECO News, April 2020

Duncan’s Digest – Name the New IVR Virtual Assistant

I have exciting news to share. SECO’s new interactive voice response (IVR) phone system launched in early March. The system is available 24/7, is user-friendly and is a big leap forward in customer service technology.

The former phone system was in desperate need of an upgrade. With recent laws banning handheld phone use while driving, the new natural language IVR is a safer alternative and is easier to navigate.

The new IVR features a virtual assistant who uses natural language technology mimicking a real conversation. Previously manual tasks can now be completed virtually with full automation. Without pressing numbers on your keypad, you can report an outage, initiate a billing inquiry or make a payment arrangement at any time without speaking to a representative. Members can also log into SmartHub at SECOEnergy.com and request a payment arrangement.

Using the new IVR, you can check the status of an existing outage, learn the estimated restoration time and crew status. The IVR’s outage component functions much the same as the online StormCenter platform. Members who aren’t so tech-savvy will receive the same information and level of service as online members.

Another benefit of the virtual assistant is its call back feature. If you have tried to call us on Monday morning or the Tuesday after a holiday, you may have noticed longer hold times. With the virtual assistant, you can request a call back during normal business hours Monday through Friday from 8 a.m. to 7 p.m. This call back saves your place in the queue, and you don’t have to wait on hold. A future phase of the IVR will include virtual assistance with high usage inquiries, meter re-reads, new service connects, disconnects and transfers.

The virtual assistant is our newest SECO representative who can assist thousands of members simultaneously. This will come in handy during hurricane season when perhaps 100,000+ are without power at once like during Hurricane Irma.

We like our virtual assistant a lot and think she needs a name. I’m asking for your help and want to give you a chance to listen to the great features of the new IVR. Visit our Name the IVR page or click on the homepage banner. Play the four sample recordings of our new virtual assistant. Verify your account information and cast your vote for one of the name options:

1. Electra
2. Ernestine
3. Katie Kilowatt
4. SECO Elle
5. Trudy Transformer

Your entry places you in a drawing to win one of five great prizes: a $250 SECO bill credit, a Ring doorbell, a Nest Learning Thermostat, an Amazon Alexa and an Amazon fire tablet. Enter before May 15. We’ll announce our new virtual assistant’s name and contest winners in June SECO News.

This new system is indeed state-of-the-art technology and it came with a corresponding price tag. The good news is that it will pay for itself over the years as more members experience it firsthand and are willing to self-serve using the IVR. No employees will be displaced by the new technology. I encourage members to use it to their advantage and ours as a not-for-profit cooperative committed to affordable, reliable electric service for years to come.

Sincerely,

Jim Duncan

Chief Executive Officer

Right Tree, Right Place

What is green, creates oxygen and can help you reduce your annual energy costs? Trees, of course! Choosing the right tree to plant in the right place can help you reduce energy costs and reduce tree-related power outages.

Plant trees to the south, southwest or west side of structures to reduce cooling costs in the summer. Native Florida shade trees that grow well in Central Florida according to the University of Florida’s Institute of Food and Agricultural Sciences (UF/IFAS) are Florida elms and hophornbeam trees.

Block fall and winter winds by planting evergreens and shrubs on the north and west side of structures. UF/IFAS lists hollies, southern magnolias and sweetbay magnolias as native Floridian evergreen shade trees. For shrubs, choose azaleas, bottlebrush, Indian hawthorn, juniper, loropetalum or tea olive. Plant shrubs close to your home’s foundation to insulate against cold weather.

Trees growing too close to power lines can cause sparks, fires, power outages and shock hazards. Maintain a clear zone of 15 feet on each side of an overhead line. Before planting a tree, consider its mature height and its proximity to overhead power lines. Trees that grow to a mature height of 40 feet or higher should be planted at least 50 feet away from power lines. Small ornamental trees or shrubs that will not exceed 25 feet in height are best to be planted closer to lines, but outside the clear zone.

Advice from The Old Farmer’s Almanac

THE OLD FARMER’S ALMANAC lists April 1st and 2nd as well as the 27th through the 29th to turn April showers into May flowers by planting aboveground crops. For belowground crops, plant on April 9th and 10th or the 18th or 19th. Are you planning on spring cleaning? The best day to wash windows is the 20th through the 22nd. Clean your floors on either the 18th or 19th and paint on the 7th or 8th.

Safety Corner – Downed Line Dangers

Overhead power lines are a necessary component of SECO Energy’s electric system. Never touch an overhead line – even if the line is broken and on the ground after a storm. Always assume an overhead line is energized. Touching it could cause severe injury and even death.

Never lean a ladder against a power line or trim trees growing too close to lines. Warn children not to play on or near electric equipment. Do not allow children to fly kites or toy planes, climb trees or release balloons near power lines.

Use these tips to help keep you and your family safe from the risk of contacting an energized power line.

April – #SafeDiggingMonth

Spring’s warmer weather adds to-do items to your list. Before picking up a shovel to install a new fence, plant a garden or add landscaping or trees, contact 811 to locate the underground utilities on your property.

Florida law requires you to call 811 or go online before digging. The 811 service is free. April is #SafeDiggingMonth – remember to call 811 or visit Sunshine811.com before you dig!

Read the full April 2020 SECO News online.

SECO News, December 2019

Duncan’s Digest – 2020 Outlook – Rising Costs

The costs of virtually everything required to operate a modern electrical system are increasing rapidly. Our 2020 outlook is a mix of good and bad news. The good news is wholesale power costs are stable, so we’re able to apply a higher, member-favorable Power Cost Adjustment (PCA aka Hot Bucks) credit to your bills starting January 1. The bad news is the customer charge component for both residential and certain commercial members is increasing. The residential increase is 17 cents a day and the commercial customer and demand charge increases vary by rate type.

SECO’s mission is to construct, maintain and restore the electric system. We construct new facilities to meet growth demands. We upgrade and maintain the electric system to prevent outages. When an outage occurs, we restore as quickly as possible. Unfortunately, the costs associated with our three mission-critical focuses are rising at an alarming rate.

The 2020 construction work plan tops $55 million to construct new and upgrade existing infrastructure. Tree trimming, storm hardening and system maintenance work is performed largely by contract labor.

Construction and maintenance costs are rising by a whopping 25 percent in 2020. The job market is tight and contractors who perform system reliability maintenance are paying higher wages to keep workers on their payroll. This isn’t just a Florida utility phenomenon – it’s happening nationwide and was spurred when California utility PG&E was court ordered to significantly beef up their tree trimming and system maintenance programs to reduce fire risk. Florida lost a significant amount of its utility-related contract labor workforce to California and we are paying the price despite a booming economy.

SECO Energy is experiencing systemwide growth. Every part of our service territory requires infrastructure additions, system upgrades, storm hardening, tree trimming or communications improvements whether you live north, south, east or west of our headquarters.

You may be wondering why the financial benefit of customer growth isn’t covering rising costs, and it’s a valid question. The answer lies in the low average residential member’s energy consumption. In our service area, the average kilowatt hour (kWh) monthly consumption today is 1,037. This average consumption is much lower than our cooperative peers due to the growing Central Florida trend of energy efficient homes and businesses, use of natural gas appliances, and a strong increase in solar installations. Low energy consumption equals a lower monthly bill – that is good for our members. Less energy consumption and use of solar are also good for the environment. So, what’s the downside?

There are significant financial challenges to low kWh sales, even for a not-for-profit electric provider in a growth environment. We must adjust the monthly customer charge that is collected to cover the costs associated with the delivery of power and system reliability maintenance.

A recent cost of service study indicates that the cost of delivering power and maintaining infrastructure in the residential sector is nearly $35 a month. Currently, we apply an average residential customer charge of $25 a month (83 cents a day). We are bridging that gap by increasing this customer charge by 17 cents a day. Commercial account customer and demand charge increases vary based on the cost of service study. Those adjustments are detailed in our rate tariff online. These collective increases will raise total revenue by about 3.5 percent.

We have tightened our corporate belts to carefully monitor controllable expenses while striving to maintain system reliability, but as I mentioned previously and as you can see on the 2020 Project Map, new construction, upgrades and maintenance are required across our entire service territory.

In response to growth and to preserve reliability, we must build new substations, add power transformers at existing substations, upgrade voltage and conductor and convert critical overhead facilities to underground. The work plan includes building new communication towers, upgrading our radio system and installing fiber-optic cable and microwave backhaul for automated communications that facilitate faster outage restoration. To storm harden, we must support an aggressive pole replacement and vegetation management program systemwide. All of these components play critical roles in the delivery of reliable power and speedy restoration in the event of an outage.

The bottom line is that none of us like having to increase the customer charge, but it is quite necessary to ensure continued service reliability. At the same time, we are pleased that stable fuel costs are allowing a larger Hot Bucks Credit (PCA) that will offset most or all of the increase depending on your respective usage level. These changes reflect the difficult balance between affordability and reliability.

Sincerely,

Jim Duncan

Chief Executive Officer

Each year, SECO Energy employees participate in an employee-funded United Way Pledge Drive. Our employees understand that local community support is needed year-round and not only during the Christmas season.

The 2020 United Way Pledge Drive was an amazing success. SECO employees pledged $70,316 to United Way agencies in ten local counties. This total increased almost seven percent over 2019.

Citrus, Lake, Marion and Sumter Counties are where the bulk of our employees live and received the highest dollar amounts in donations. The breakdown by county is:

Citrus: $7,799
Lake: $14,316
Marion: $23,002
Sumter: $21,559
Other Counties (Hernando, Levy, Orange, Pasco, Polk, Volusia): $3,640

Join us in United Way’s mission to improve lives by mobilizing the caring power of communities to advance the common good. To donate or volunteer, visit United Way online.

December 2019 SECO News Champion Kathy Judkins

Kathy Judkins – Senior Consultant for Civic, Charitable & Government Relations

Length of Service: 12 Years

“SECO IS COMMUNITY FOCUSED.” Kathy Judkins, Sr. Consultant for Civic, Charitable & Government Relations is a fourth-generation Floridian residing in Marion County. Her role with SECO Energy focuses on the cooperative principle of Concern for Community. Kathy manages annual SECO employee-giving campaigns and is excited that SECO is nearing the $1 million United Way contribution mark in the coming year. Kathy is honored to give hope to members in our service territory through SECO employee contributions to United Way. She also manages the Toys for Tots campaign companywide and is proud of SECO employees’ efforts to bring joy to children in our service territory on Christmas. Kathy also develops relationships with State Legislators and U.S. Congress members in Washington, D.C., to engage on issues related to the energy industry that could affect SECO’s ability to provide affordable, reliable service to our members.

December 2019 SECO News Relay For Life

SECO Energy and our employees are long-time sponsors of Relay For Life events that support the American Cancer Society. Our superhero employees participated in the Sumter County Relay For Life event on Saturday, November 2. The SECO team’s theme was “Superheroes Finish The Fight.”

In 2019, SECO raised $25,655 for the American Cancer Society to support cancer research, patients and caregivers and to fight for a cure.

Learn more about Relay For Life or donate to the American Cancer Society online.

December 2019 SECO News Toys for Tots drive

SECO Energy and our employees are Making A Difference at Christmas by donating toys for local children through our Annual Marine Toys for Tots collection drive. Members also joined in the gift-giving by adding new, unwrapped toys in the donation boxes at our five Member Service Centers.

Toys donated through Toys for Tots are delivered to local children. The donated toys remain in our local communities. For many children, toys donated by our generous employees and members will be the only gifts under the Christmas tree.

SECO employees rallied to pack Santa’s sleigh by donating over 60 bicycles and tricycles for local children, along with hundreds of other gifts. New this year, SECO’s member-funded Pennies from Heaven program matched this number with additional bike purchases. It’s clear that our employees enjoy playing Santa for local children through
Toys for Tots.

Thank you to our generous employees and members who are willing to share their Christmas joy and spirit with others. Making A Difference at Christmas brings happiness to children across our area.

December 2019 SECO News Pennies from Heaven

December is the month of giving, goodwill and cheer. Keep the Christmas spirit alive in the new year by joining SECO Energy’s Pennies from Heaven program. By joining Pennies from Heaven, SECO rounds up your bill to the nearest dollar and donates those pennies to charitable causes in the communities we serve.

The small change donated through Pennies from Heaven supports financial assistance to worthy causes in our service area. Requests for Angel Fund bill payment assistance are administered through several area agencies by calling 211 or visiting 211 online.

This year, we are excited to announce that Pennies from Heaven will purchase bicycles and tricycles to match the number donated by SECO employees! Thus far, employees donated over 60 bikes and trikes and SECO will double the amount. This means hundreds of local children will get their Christmas wish of a new bike courtesy of SECO employees and SECO members who donate to Pennies from Heaven.

Enroll in Pennies from Heaven to put your extra pennies to good use in charitable causes in our communities. Just a few cents every month can change lives. Learn more about the program or enroll online.

Thank you and Merry Christmas!

Read the full December 2019 SECO News online.

SECO News, November 2019

Money doesn’t grow on trees and pigs don’t fly, but you can take your Capital Credits return to the bank. This month, SECO Energy is making you and your wallet a little happier. During its October meeting, SECO’s Board of Trustees approved a Capital Credits return (retirement) of $3.5 million to current and former members. Look for your 2019 Capital Credits retirement on your November bill just in time for the holiday season.

As a member of a not-for-profit electric utility, you along with your fellow 200,000+ SECO members own a portion of the cooperative’s equity. Your membership brings home the bacon through energy purchases that build patronage capital. Ownership is defined through the annual process of allocating each member’s share of the co-op’s margins from the prior year. The annual amounts for each member who purchases electric service during the year are referred to as Capital Credit allocations.

Capital Credits are the accumulation of all prior year’s revenue after the co-op’s operating costs and expenses are paid. These credits are allocated on a pro-rata basis to each SECO Energy member’s account as Capital Credits. Annually, SECO examines the financial position of the cooperative and makes a recommendation to the Board of Trustees on the “retirement” of Capital Credits. This year’s $3.5 million retirement means that a portion of the cooperative’s equity is being returned to current and former members. That number is a lower retirement than in years past, as the cost of delivering power to new members and maintaining our existing infrastructure is rising faster than our revenue.

Each current member who receives a 2019 Capital Credits retirement will see the retirement amount on the November billing statement listed as a line item labeled “Capital Credits Ret.” Commercial members with retirements over $1,000 will receive a check. If you move out of SECO’s service area, keep your mailing address updated so we can send future Capital Credit retirements your way.

SECO Energy was founded as Sumter Electric Cooperative, Inc. in 1938 and has retired more than $66.8 million to current and former members as a tangible benefit of the cooperative business model.

Sincerely,

Jim Duncan

Chief Executive Officer

SECO Energy and its ever-generous employees support the Marine Toys for Tots drives in the communities we serve. SECO’s five Member Service Centers in Eustis, Groveland, Inverness, Ocala and Sumterville are available as public drop-off locations for Toys for Tots.

This year, members can partner with SECO Energy to bring a smile to a child on Christmas day. Visit a Member Service Center to drop off new, unwrapped toys for the Toys for Tots donation box. Toys are collected by local Toys for Tots volunteers in each county and donated locally.

Toys for Tots is a top-rated charity. Since 1947, its mission is to deliver toys, books and other gifts to less fortunate children. Over 97% of cash donations directly support that mission. The remaining 3% is spent on fundraising expenses. No donation dollars are spent on salaries or other manpower. Toys for Tots volunteers collect and deliver the donations received. You can donate to Toys for Tots with confidence that your donation will go straight into the hands of a local child.

In 2018, SECO employees donated more than a hundred bicycles and tricycles, as well as hundreds of toys to make a difference in the lives of local children who live in the communities we serve.

Learn more about the Marine Toys for Tots Program online. Find a SECO Energy Member Service Center.

Protect your home from power surges by investing in SECO Energy’s Surge MitiGator™. Power surges are sudden, powerful increases in voltage that can damage or destroy your household appliances and electronics. Surges are caused by lightning, trees, small animals, birds and vehicle accidents involving energized facilities.

SECO’s Surge MitiGator™ is “Made in the USA” and is built to chomp down on surges and spikes. The MitiGator™ is available for just a few cents per day at a lease rate of $5.95 per month, plus tax, conveniently added to your monthly bill. Installation for standard residential 200-amp service is $25. For residential services greater than 200-amps installation is $100.

You can opt to purchase the product for $349 to $399 plus tax. The installation fee is waived when purchasing the MitiGator™.

The Surge MitiGator™ is an arrestor that is installed behind the meter. Your protection against surges and spikes begins at the meter but SECO encourages members to plug all sensitive electronics into point-of-use surge protection devices. Point-of-use devices can be purchased at your local hardware or big-box store.

Visit our Surge MitiGator™ page today to enroll and to learn more about how you can protect your home’s appliances from surges.

Fall for Energy Efficiency November 2019 SECO News

According to the Old Farmer’s Almanac, November and December temperatures will average in the mid-60s. Winter is forecast to be mild with the coldest temperatures arriving in February. A well-functioning HVAC runs more efficiently and helps you lower your energy use when cooling or heating your home.

Inspecting your HVAC system is not a do-it-yourself job. Hire an experienced, licensed HVAC technician to test the unit’s voltage and electrical components. The tech should also lubricate moving parts, check the filter, measure refrigerant pressure, check electrical connections and test the safety controls. Ensure the tech inspects the drain system, tests the thermostat settings, airflow and more if your unit is problematic. Buyer beware – do your homework, obtain three quotes for the inspection service, read Google reviews and Better Business Bureau reviews. Most important if the price sounds too good to be true it probably is.

Change your air filter according to the HVAC manufacturer’s schedule or once a month. A clean air filter is the first step in helping your HVAC run efficiently.

Don’t leave energy efficiency out in the cold. Schedule an HVAC inspection with a qualified technician before the temperature drops. Preventative maintenance on your system will allow you to enjoy the winter weather from the comfort of your home and save you from the shock of a high repair bill.

Read the full November 2019 SECO News online.

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Archive

Duncan’s Digest – Capital Credits – Co-op Membership Pays $6.1 Million

Duncan’s Digest Extra – Prepaid Meter Upgrade Serves as AMI Pilot Project

AMI FAQ

Toys for Tots

EV Charger Winner!

Toys for Tots Word Search

Safety Corner Decorating Safely

Advice from The Old Farmer’s Almanac & USDA Weather Stats

Energy-Efficiency Extra Scheduled an HVAC Tune-Up

Duncan’s Digest – Power Cost Adjustment Lowers Bills

Phantom Load – It’s a Real Scare

Advice from The Old Farmer’s Almanac

StormCenter

Keep It Clear – We Work Here

EV Charger Winners

Winner’s Circle

Scam Alert – Solar Scams

Florida Fauna & Flora – Ruby-throated Hummingbird

Duncan’s Digest – Pennies from Heaven – Your Pennies Change Lives

Advice from The Old Farmer’s Almanac

Chomp Down on Power Surges with Surgeo the Surge MitiGator™

Electrical Safety 101

EV Charger Winner

Electrical Safety Word Search

Stay Connected with SmartHub

LEDs An Energy-Efficient Choice or a Budget Buster?

Duncan’s Digest – Choose EV and Plug In To Win!

Pennies from Heaven

298 Megawatts of Solar Coming Online

Move Over It’s the Law

Special Needs Registry

Duncan’s Digest – Name the New IVR Virtual Assistant

Right Tree, Right Place

Advice from The Old Farmer’s Almanac

Safety Corner – Downed Line Dangers

April – #SafeDiggingMonth

Duncan’s Digest – 2020 Outlook – Rising Costs

Kathy Judkins – Senior Consultant for Civic, Charitable & Government Relations

NEED HELP? CALL (352) 793 -3801

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NEED HELP? CALL (352) 793 -3801

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