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SECO Energy CEO Jim Duncan Announces Retirement

After 43 years of service, SECO Energy’s CEO Jim Duncan announced his plans to retire in January 2022. Mr. Duncan conveyed his plans to the Board of Trustees at this month’s meeting during an executive session. The announcement comes as SECO Energy approaches its 83rd Annual Business Meeting of the Membership in March and as Mr. Duncan approaches his 75th birthday this coming August.

 

Mr. Duncan has served as the Chief Executive Officer of SECO Energy since 1990 and is one of the longest-serving CEOs in SECO Energy’s history. His career with SECO began in 1979 when he was hired as Director of Accounting and Finance at a time when the cooperative’s meter count was just 37,000. When Mr. Duncan was promoted to CEO in 1990, the cooperative served just 66,000 homes and businesses. Under Mr. Duncan’s purview, the cooperative reached the 100,000-meter milestone in 1999.

 

Much has changed in the last three decades with Mr. Duncan’s leadership. Reliability improved dramatically as Mr. Duncan recognized the need to invest in the cooperative’s infrastructure and strengthen a vegetation management program to promote the world-class delivery of reliable power. Under Mr. Duncan’s watchful financial eye, rates came down and the cooperative again became competitive in the Florida electric market.

 

In recent years, SECO Energy surpassed the 200,000-meter milestone and under Mr. Duncan’s leadership became a three-time J.D. Power award winner with scores topping those of all utilities in the nation in 2015, 2016 and 2017. In 2020, the cooperative upheld its title as an American Customer Satisfaction Index frontrunner in Florida and nationally with a score of 91. Without question, Mr. Duncan has built a legacy of customer-service focus that will remain strong long after his retirement next year.

 

Mr. Duncan and his wife Connie have been married for 53 years. They are avid boaters, travelers and University of Florida Gator fans. The couple has two grown sons and three grandchildren. Mr. Duncan stated, “Connie and I have spent the last few decades dividing our free time between Central Florida, St. Augustine, our home state of Tennessee and amazing scuba diving vacation spots. Though the timing of my retirement was a difficult and emotional decision, we know that it’s time to take the next steps to spend our golden years focused on fun and family.”

 

With 43 years of service, Mr. Duncan has devoted his life to the cooperative’s success for the benefit of its employees and members – he will be deeply missed. The Board of Trustees is in the process of identifying a recruiting firm to assist with finding Mr. Duncan’s replacement. Internal and external candidates will be considered.

 

This year’s Annual Meeting will be held on Thursday, March 25, at 4:30 p.m. as a virtual webcast again this year as the COVID-cautious practices continue to protect employees, members and the continuity of electric service. Watch for your invitation to the virtual business meeting in your February or March billing statement.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

$36,000 in Scholarships Available from SECO Energy

SECO Energy’s Board of Trustees proudly approved the 2021 SECO Scholarship Program at a recent board meeting. $36,000 in scholarships is available for 12 recipients to receive $3,000 each.

 

The scholarship program is open to high school seniors who are graduating in May/June 2021. Applicants must live in a home served by SECO Energy and plan to pursue a career in the energy industry. Awardees must also be enrolled full-time in an accredited college, university or vocational/technical school located in Florida by the end of 2021. Qualifying degrees or certifications are in technology, engineering, math or business.

 

The energy industry is a growing field in Florida and SECO must find new, creative ways to connect with students who could be potential employees to hire a workforce with the technical skills and training required in this competitive field. According to the 2020 U.S. Energy and Employment Report (USEER), Florida currently has 124,954 traditional energy workers statewide – with a large number gearing up toward retirement in the coming years. Of these energy workers, 54,283 are in electric power generation, 18,802 are in fuels and 51,869 are in transmission, distribution and energy storage.

 

CEO Jim Duncan looks forward to reading about the applicants’ career plans and accomplishments. Duncan stated, “SECO Energy and the electric industry is a great place to plant career roots. Our SECO Scholarship Program is a recruiting tool that introduces us to local students pursuing a career in the growing energy industry. We hope to attract local students who want to engage with SECO for internship opportunities or as a possible future employer.”

 

Duncan continued, “Not-for-profit electric cooperatives like SECO Energy prioritize community support, environmental stewardship, corporate citizenship and sustainability. SECO offers competitive wages but we also offer a pension plan and healthy 401k match – which is a hard-to-find benefit in this day and age. In addition, SECO provides employees with high-quality, low-cost medical, dental and vision coverage. It’s a great place to work, and we are an essential employer that offers a healthy balance of work and personal life with a generous paid-time-off program, student loan reimbursement and more.”

 

Applications are available online beginning January 4, 2021. Paper applications are available at SECO’s five Member Service Centers located in Eustis, Groveland, Inverness, Ocala and Sumterville. Completed applications must be received no later than 5 p.m. on Friday, March 26, 2021.

 

“Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

‘Tis the Season to Give – SECO Energy Donates Retired Laptops and iPads

SECO Energy broadens its commitment to its local communities by donating used retired laptops and tablets to Christmas Across South Lake, a charitable organization in Lake County dedicated to bringing a brighter Christmas to children. The donated laptops and tablets will give teenagers a Christmas gift they may not otherwise receive. This much needed equipment will help with their educational studies.

 

Christmas Across South Lake is a collaborative community Christmas project that aims to help over 1,000 children and families this holiday season with food for the families and toys for the children. According to Christmas Across South Lake volunteers, the organization has difficulty locating presents for their teens.

 

Each year, SECO Energy donates a small number of used retired laptops and tablets to community non-profit organizations within SECO’s service territory. SECO offered a small supply of recently retired laptops and tablets for the organization’s older teens who generally go without a Christmas present.

 

SECO Energy Sr. Consultant for Civic, Charitable & Government Relations Kathy Judkins stated, “As a not-for-profit electric cooperative, SECO Energy is committed to supporting education in its service territory. It’s our hope a few of these laptop or tablet recipients will be interested in pursuing a career in the energy industry and apply for our educational scholarship in January 2021.”

 

SECO has long supported local students through educational scholarship opportunities for graduating high school seniors who live in a home served by SECO. For more than two decades, SECO has enabled over 300 young scholars to begin their dreams of a college education by awarding over $500,000 in scholarships. 2021 scholarship applications will be available on January 4, 2021, for qualifying graduating high school seniors. The application deadline is March 26, 2021.

 

For eligibility requirements and details about SECO’s Scholarship program or to print an application online, visit our
Scholarship page.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy and Touch of Class Corvette Club Keep Christmas Spirit Alive with Toys for Tots

SECO Energy Member Service Centers serve as Toys for Tots drop-off locations. The not-for-profit cooperative’s Inverness Member Service Center received nearly 100 toys from the Citrus County Touch of Class Corvette Club (TOCC). Along with SECO employees’ toy donations and TOCC delivered toys, the spirit of Christmas will remain alive for many children in the Citrus County area.

 

Through the ongoing efforts of the U.S. Marine Corps Reserve Toys for Tots Program’s mission and community partnerships, new, unwrapped toys are collected and distributed as Christmas gifts to local children in need. “Santa is still coming to town,” said Paul Purely, Toys for Tots Coordinator for Citrus County.

 

SECO Energy CEO Jim Duncan stated, “Under normal business circumstances or amidst the COVID-19 pandemic, SECO’s employees continue to express their kindness by giving to others. With the effort of our employees and organizations such as The Touch of Class Corvette Club, hundreds of children will receive a present on Christmas day.”

 

A few Touch of Class Corvette Club members, SECO Energy employees and a Toys for Tots Marine representative in his Dress Blues put on celebratory, protective masks and posed for the camera while displaying the toys gathered for children in need.

 

TOCC President George Lentowicz stated, “Our club believes that the display of our community’s concern and generosity through the Toys for Tots Program is vital in providing families and children with hope and encouragement through the Christmas season that lasts throughout the year.”

 

SECO Energy members who want to partner with SECO Energy to improve the quality of life in local communities can enroll in its Pennies from Heaven program that rounds up monthly bills to the nearest dollar. The small change donated through Pennies from Heaven supports financial assistance to local worthy causes in SECO’s service area. Requests for Angel Fund bill payment assistance are administered through several local agencies by calling 211 or visiting 211.org. Members who need bill payment assistance can also visit SECOEnergy.com and find a local social service agency using our interactive map.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Brings Holiday Joy with Toys for Tots Drive

As challenging as 2020 has been for many folks, it has not prevented SECO Energy employees and its members from spreading holiday joy this year by donating toys to Toys for Tots.

 

The Marine Toys for Tots Foundation depends on local community support to brighten a child’s Christmas with a toy. That is why SECO Energy joined this worthy cause. The toys donated through Toys for Tots remain in the community where they are donated. For many local children, a toy donated through SECO employees’ and members’ generosity will be the only present received for Christmas.

 

CEO Jim Duncan stated,“Even during 2020’s time of uncertainty, SECO employees remain committed to bringing a smile to children this Christmas. The donated toys will bring happiness and a sense of normalcy to children across our service area. That makes me smile. As a Marine myself, I am proud of our commitment to this organization and our employees’ and members’ generosity.”

 

Greg Merimee a Lake & Sumter Toys for Tots volunteer is thankful for SECO employee’s generosity. Merimee stated, “SECO Energy has been one of the best supporters to Toys for Tots every year. We must always bring a large truck just for SECO employees’ donations. They bountifully give so many beautiful bicycles and fantastic toys. On behalf of the Marine Corp League and Toys for Tots, we thank everyone at SECO.”

 

In addition to the hundreds of toys donated by employees, SECO’s Pennies from Heaven program matched toy donations with an additional $5,000 courtesy of the employees and members who participate in the program.

 

Senior Consultant for Civic, Charitable and Government Affairs Kathy Judkins manages the Toys for Tots donation drive for the cooperative. Judkins stated, “The toys collected will give children of many families a glimpse of hope this Christmas. We’re so grateful for the opportunity to continue to spread holiday cheer.”

 

SECO Energy members who want to partner with SECO Energy to improve the quality of life in local communities can enroll in the Pennies from Heaven program that rounds up monthly bills to the nearest dollar. The small change donated through Pennies from Heaven supports financial assistance to local worthy causes in SECO’s service area. Requests for Angel Fund bill payment assistance are administered through several local agencies by calling 211 or visiting 211.org. To find a social service agency, use SECO’s online interactive map. Members can simply input their address and search for an agency in their county of residence.

 

“Like” SECO’s Facebook page and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Employees Pledge $61,433 for Local United Ways

SECO Energy employees generously pledged $61,433 to local United Ways through the employee-led 2021 United Way Pledge Drive. United Ways in ten local counties will benefit from the dollars pledged for 2021.

 

SECO’s 400+ employees live in or near the counties the not-for-profit cooperative serves, and employees choose the county where their donated dollars will benefit. The bulk of SECO employees live in Citrus, Lake, Marion and Sumter Counties, and these counties received the highest dollar amounts in donations.

 

The breakdown by county is: Lake and Sumter: $29,508; Marion: $20,885; Citrus: $6,023; and other counties (Gilchrist, Hernando, Levy, Orange, Pasco and Polk): $5,017. The total pledge for 2021 is $61,433.

 

CEO Jim Duncan stated, “SECO employees recognize that local community help is needed year-round and not only during the Christmas season. For this reason, employees take part in an annual employee-funded United Way Pledge Drive. Our employees’ pledge of $61,433 will make a big difference in the lives of local families.”

 

SECO Energy Senior Consultant for Civic, Charitable and Government Relations Kathy Judkins added, “This year has been challenging for some local families who have struggled through the COVID-19 pandemic and resulting shutdown. The need is even greater than before. We appreciate our employees’ personal commitment to participate in our workplace giving campaign and their dedication to making a difference in the communities we serve.”

 

Members with a philanthropic spirit can assist their fellow members by enrolling in SECO Energy’s Pennies from Heaven charitable fund. Pennies from Heaven will round up participating members’ bills to the nearest dollar. The extra pennies are used to fund member bill payment assistance and other local worthy causes. This year, Pennies from Heaven has supported local food banks that have experienced critical shortages and donated $5,000 to local Toys for Tots organizations.

 

To enroll in Pennies from Heaven, visit our Pennies from Heaven page. Members who manage their account through SECO’s online account manager SmartHub can subscribe on the app or desktop version by selecting Billing & Payment and choosing Pennies from Heaven.

 

“Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

SECO Energy Closing Member Service Centers to Walk-in Traffic

SECO Energy began its transition to normal billing and payment processes on August 6 – including disconnection for nonpayment. Members experiencing financial difficulty should seek assistance at a social service agency or contact SECO to enter into a repayment plan agreement.  Late fees assessments resume on September 1.  

 

Due to continuing COVID-19 concerns, SECO Energy has once again decided to limit its employees’ interactions with members. On Monday, July 6, SECO’s Member Service Centers will temporarily close their walk-in services. SECO is also taking steps to limit member and employee contact in the field.

 

While SECO Energy’s five Member Service Centers walk-in services are closed, each location is equipped with a drive-thru that will remain open and an outside automated kiosk that is available for bill payment 24/7. The drive-thrus in Eustis, Inverness, Ocala and Sumterville will operate 8 a.m. to 5 p.m. Monday through Friday. The drive-thru in Groveland is open Monday through Friday from 9 a.m. to 1 p.m. and 2:30 p.m. to 5 p.m.

 

The cooperative offers members 12 ways to pay bills, and most avoid face-to-face contact. Members can pay online, by phone, by mail, enroll in bank draft and more. SECO’s online account platform called SmartHub is the place to start for convenient self-serve options. Log in or create an account profile today. View past bills, usage history, request a payment arrangement and more.

 

SECO Energy’s Sumterville headquarters and adjacent compound are closing to public access and only the most essential deliveries will be accepted. SECO field personnel are practicing the Centers for Disease Control (CDC) recommended social distancing standard of maintaining a six-foot barrier with members, contractors and vendors. Employees and members are asked to use email, phone and web conferencing communication in lieu of in-person meetings whenever possible and to practice social distancing when in-person meetings are unavoidable.

 

CEO Jim Duncan stated, “In the interest of our members’ and employees’ health and wellbeing, SECO has opted to temporarily discontinue its walk-in services at our Member Service Center locations. We will continue to adhere to the CDC’s social distancing guidelines. This includes limiting member and employee interactions which is necessary to ensure a healthy workforce needed to provide reliable electric service to our members. Drive-thru windows and kiosks remain available.”

 

SECO’s member-funded Pennies from Heaven program contributes funds every quarter to local United Way organizations and social service agencies. Members who have been economically affected by the COVID-19 shutdown and are unable to pay their electric bills are urged to seek bill payment assistance. Call or text 2-1-1 or visit their website at 211.org. To find a social service agency, use SECO’s online interactive map. Members can simply input their address and search for an agency in their county of residence. The interactive map is available under Find Bill Payment Help.

 

SECO members who have enrolled in the Pennies from Heaven program agree to round up their monthly bills to the next dollar. The extra change funds the Pennies from Heaven program. The donated pennies can be used to fund local, worthy causes and to provide bill payment assistance to fellow members. The funds are used locally within SECO’s service area. SECO employees also support the Pennies from Heaven program through internal fundraising efforts and personal donations.

 

To learn more about Pennies from Heaven or to enroll, visit our Pennies from Heaven page. If you’d prefer to write a check, please send it to SECO Energy at 330 S U.S. Highway 301, Sumterville, FL 33585.

 

“Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

The Villages Democratic Club donates $3,000 to SECO Energy’s Pennies from Heaven Fund

The Villages Democratic Club has donated $3,000 to SECO Energy’s Pennies from Heaven program. These funds will help SECO members affected by the COVID-19 economic shutdown with electric bill payment assistance.

 

Like most electric service providers in the state, SECO Energy responded in March to the COVID-19 shutdown with understanding and flexibility by waiving late fees and extending payment arrangement timeframes for members. Since early March, no SECO member has been disconnected, charged a late fee nor denied a payment extension. However, SECO is currently formulating a plan that requires members with high accrued balances to render payment, enter into a repayment agreement or seek bill payment assistance from a social service agency.

 

CEO Jim Duncan stated, “We are grateful for The Villages Democratic Club’s generous donation to our Pennies from Heaven program. Donations such as this remain local to assist the thousands of members who are seeking bill payment assistance as our cooperative begins the return to normal business practices. Assisting members during this time is important to us, and we urge members who need bill payment assistance to visit SECOEnergy.com and find a local social service agency using our interactive map. Requests for assistance can also be initiated by calling 2-1-1 or visiting 211.org.”

 

SECO members who have enrolled in the Pennies from Heaven program agree to round up their monthly bills to the next dollar. The extra change funds the Pennies from Heaven program. The donated pennies can be used to fund local, worthy causes and to provide bill payment assistance to fellow members. The funds are used locally within SECO’s service area. SECO employees also support the Pennies from Heaven program through internal fundraising efforts and personal donations.

 

Duncan urged members who are not already donating to consider Pennies from Heaven enrollment or a one-time donation. He continued, “I support Pennies from Heaven myself as a member as do many of our employees. The average per member donation is about $6 annually if the member is enrolled in the bill round up program. Pennies from Heaven is a great way to make a big difference with your small change – one penny at a time.”

 

If you’d prefer to write a check, please send it to SECO Energy at 330 S U.S. Highway 301, Sumterville, FL 33585.

 

The Pennies from Heaven program also provides dollars every quarter to local United Way organizations and social service agencies for bill payment assistance for members.

 

“Like” SECO on Facebook and “follow” @SECOEnergy on Twitter for news releases and cooperative updates.

Generator Safety Tips for Atlantic Hurricane Season

The 2020 Atlantic Hurricane season runs from June 1 through November 30. This year, forecasters at the Department of Atmospheric Science at Colorado State University (CSU) predict tropical storm and hurricane activity will be well above average. SECO Energy warns members to keep safety in mind while using a generator during power outages.

 

Before purchasing a generator, learn the difference between stationary and portable generators. Stationary generators are permanently affixed with an approved disconnect and transfer switch. This switch isolates a home’s circuits from SECO Energy’s electric system. This isolation is critical to eliminate the risk of electricity backfeeding onto SECO’s lines. Installing a stationary generator and disconnect and transfer switch is not a do-it-yourself job. Portable generators are more common and less expensive than stationary generators. Homeowners use extension cords to plug appliances directly in to the portable generator.

 

When major weather events cause extended power outages, homeowners often utilize generators. SECO asks members using a generator to operate the equipment in a manner that promotes safety for homeowners, their families, SECO employees and contractors and the public.

 

Generators emit the deadly, colorless, odorless gas carbon monoxide (CO). Thousands of people die each year from CO poisoning. Never run a generator in an enclosed area such as a house, garage or covered porch. Never place a generator outside of an open window where CO can leach into the home. The Centers for Disease Control and Prevention (CDC) recommends installing a battery-operated CO detector in your home. Choose an area where the sound of the alarm will wake the home’s inhabitants. Outside of bedroom doorways is a good choice.

 

Never operate a generator in the rain – you can be shocked or killed. Plug appliances directly into the portable generator or use an extension cord to prevent electric shock. If using extension cords, choose a heavy-duty outdoor extension cord with a watt or amp rating equal to the sum of the appliance. Examine extension cords for cuts, tears or frays – replace damaged extension cords.

 

Fuel the generator safely to avoid fires. Do not fuel a generator while it’s in operation. Gasoline and diesel fuel should be stored in approved containers and out of the reach of children. Extinguish all flames, including cigarettes, during fueling. Stage a fully charged fire extinguisher near the generator.

 

Generator engine parts are scorching hot while the machine is running and take time to cool after the machine is off. Touching engine parts can result in severe burns. Keep children away from running generators. If the generator is faulty, contact a qualified technician for repair or service. Repairing or servicing a generator is a job best left to a professional. Test the generator at the start of hurricane season.

 

SECO Energy is StormReady and prepared for the 2020 Atlantic hurricane season. Members should prepare for the possibility of tropical storms and hurricanes by assembling an emergency supply kit, enrolling in StormCenter outage notifications and bookmarking StormCenter and SECO’s daily restoration plan map on their smartphone or tablet. Through StormCenter, members receive outage alerts via email, text, voice message or all three that include crew status and estimated restoration time. Members will receive follow-up outage communication with updated restoration times and the outage cause if known. StormCenter is available online at SECOEnergy.com>StormCenter.

 

For more information about generator safety, visit our Generator Safety page. “Like” SECO on Facebook and “follow” @SECOenergy on Twitter for news releases and cooperative updates.

SECO News, June 2020

 

Duncan’s Digest – High Risk Hurricane Season

 

My background by trade is accounting and finance. I have a healthy belief in data analysis to project trends. The percentages below certainly get my attention and should grab yours as well.

 

May 2018 SECO News Duncan's Digest

 

The Department of Atmospheric Science at Colorado State University (CSU) published its Atlantic hurricane season forecast in April. These experts predict the 2020 Atlantic hurricane season will have above-normal activity. This includes the probability of major hurricanes (Category 3, 4 and 5) to make landfall along the U.S. coast and in the Caribbean based on historical and 2020 probability trackers.

 

Historically between 1878 and 2017, Florida had a 51% probability of a hurricane spinning into the state. The probability of a major hurricane was 21%. CSU’s probability tracker for 2020 reflects an increased chance of 68% of a hurricane affecting the state. The probability that at least one major hurricane will make Florida landfall is 31%.

 

For the Gulf Coast, the probability of at least one major hurricane making landfall is 44% which is above the historical average. For the U.S. east coast including Florida, the probability of at least one major hurricane making landfall this year is 45% which is also above average.

 

While these statistics are troubling, the fact is that living on the Florida peninsula surrounded by water, we are bound to feel the effects of tropical storms and hurricanes. Preparing before they happen is critical.

 

SECO Energy is StormReady and strongly encourages your family to practice hurricane preparedness. Our storm hardening efforts include replacing aging distribution poles, upgrading transmission poles from wood to concrete and trimming trees that encroach on power lines.

 

StormReady also includes our $1 million investment in our outage map, reporting tools, status checker and communications platform called StormCenter. Members can proactively enroll to receive outage communications through email, text, voice messages or all three.

 

StormCenter identifies the service locations affected by an outage and proactively sends a notification with the estimated restoration time, crew status and more. Once service is restored, you’ll receive a message that includes the outage cause if known. You can set do not disturb times if you don’t want to be called in the middle of the night about an outage or restoration. To choose notification preferences, visit StormCenter on the website and click on the Manage Notifications tab.

 

Reporting a new outage or checking the status of an existing outage with your smartphone or tablet is easy. Click “Report Outage” and enter the account holder’s last name and house number (or the account or phone number). Find the status of an existing outage on the Check Status tab.

 

Create a StormReady plan for your family that includes gathering emergency supplies, reading our Hurricane Handbook, enrolling in county alerts and saving your county Emergency Operations Center (EOC) number on your phone.

 

Prepare for the worst, hope and pray for the best and know that it is our privilege to serve as your energy provider.

 

Sincerely,

 

Jim Duncan

Chief Executive Officer

 

SECO News June Generator Safety

 

Generator Safety

 

Are you considering purchasing an in-home generator as a back-up power source during unexpected power outages? Know the difference between stationary and portable generators and learn safety tips that save lives.

 

Stationary generators are permanently affixed with an approved disconnect and transfer switch that isolates your home’s circuits from SECO Energy’s electric system. This isolation eliminates the risk of backfeeding onto utility lines. Installing a stationary generator is not a DIY project. Contact a licensed electrician.

 

Portable generators are more common than stationary. Portable generators use extension cords to plug desired appliances into the generator.

 

Generators emit deadly carbon monoxide (CO) gas that is odorless and colorless. The Centers for Disease Control and Prevention recommends installing a battery-operated CO detector in your home. Place the detector where the alarm will wake you up – just outside bedroom doorways is a good choice. Never run a generator outside an open window or in an enclosed area such as a garage. Also, never use a generator in the rain. You can be shocked or killed.

 

Always read your unit’s safety and instruction manual before operating. Visit our Generator Safety page for more safe operating tips and watch our video to learn how to size a generator correctly.

 

SECO News June 2020 Winners' Circle

 

Winners’ Circle

 

Welcome ELECTRA as our new IVR virtual assistant. Thank you, members, for voting to help us name our newest SECO representative. ELECTRA assists with billing inquiries, outage reporting, checking the status of a current outage and automated payment arrangements.

 

ALL MEMBERS WHO VOTED WERE ENTERED TO WIN ONE OF FIVE GREAT PRIZES.

 

Winners:

 

$250 SECO BILL CREDIT – Amanda Robertson, Clermont

 

RING DOORBELL – Larry Bocharski, Deland

 

NEST LEARNING THERMOSTAT – Scott McConnell, Lake Panasoffkee

 

AMAZON ALEXA – John Halpin, Ocala

 

AMAZON FIRE TABLET – Warren Hammersla, The Villages

 

Congratulations winners!

 

SECO News June 2020 Pennies From Heaven Count

 

Pennies from Heaven Count – Enroll Today

 

Thousands of SECO residential members and small business owners have been unable to pay their electric bills since the economic effect of COVID-19 hit. Can you help? Enroll in our Pennies from Heaven program to round up your monthly bill to the nearest dollar. The donated pennies fund bill payment assistance for SECO members. The average donation is $6 per year. Visit our Pennies from Heaven page to enroll. Members can also enroll through SmartHub. Choose “Bill & Pay” and click on “Pennies from Heaven.” You will need to accept the Terms & Conditions and click “Round bill to next dollar each month.”

 

If you prefer to make a one-time donation, send a check to SECO Energy, Attn: Corporate Communications, P.O. Box 301, Sumterville, FL 33585.

 

For members who have already enrolled, thank you for your generosity and your willingness to help your neighbors and communities. Your pennies make a difference in the lives of members in need. If you need help, text or call Florida 211 for resources in your area supported by SECO Pennies from Heaven funding.

 

SECO News June Emergency Operations Center Contacts (EOC)

 

EOC Contacts

 

AS PART OF YOUR FAMILY’S STORMREADY PLAN, sign up for emergency alerts from your local Emergency Operations Center (EOC). Visit your county’s EOC website for resources such as shelter information, storm planning, evacuation orders and more.

 

To enroll in your county’s emergency alerts, visit the Florida Disaster website. Enter the county or city and follow the enrollment link. Program your county’s number on your phone to have at your fingertips.

 

Citrus County EOC (352) 527-2106 or (352) 746-5470

 

Hernando County EOC (352) 754-4083 or (352) 754-4111

 

Lake County EOC (352) 343-9420

 

Levy County EOC (352) 486-5213

 

Marion County EOC (352) 369-8100

 

Pasco County EOC (727) 847-8137

 

Sumter County EOC (352) 689-4400

 

SECO News June 2020 Hurricane Handbook

 

Hurricane Handbook

 

The SECO Energy Hurricane Handbook is your one-stop guide to being StormReady before, during and after a storm.

 

The Hurricane Handbook defines hurricane category strength, outlines our restoration priority and dispels the myth that SECO disconnects service in advance of an approaching storm. Before a storm arrives, bookmark both StormCenter and our Daily Restoration Plan map on your smartphone or tablet. Enroll in your county’s alert notifications at FloridaDisater.org. We’ve included a seven-day supply stock-up list for you and your pets and advice for members who require electricity for medical equipment. Back-up generation is critical for these special needs members.

 

What to do during a storm? Hunker down and stay informed. Remain indoors and prepare to wait out the weather safely. SECO Energy crews are dispatched to begin restoration only after winds are under 35 mph. Read about the difference between a tornado watch versus a warning. Read the sections on Electric System 101 and Generator Safety.

 

Assess your home or business to make sure it’s safe before you return. If you experience damage, turn off your main breaker if it is safe to do so. If appliances are wet, turn off each appliance’s breaker and then unplug. Check our above ground and underground service diagrams to assess electric damage and know when to call an electrician for repairs.

 

Focus on your family’s safety by heeding storm watches and warnings. Stock up on hurricane essentials – buy early. When a storm approaches supplies sell out quickly.

 

Read the full June 2020 SECO News online.